6 Helpful Votes
Sail Date: September 2017
This cruise offered me an opportunity to explore some locations that I would not be able to travel to on my own. I hear that this ship is going in to dry dock to have an update. It is a good thing because it coud use a little face ... Read More
This cruise offered me an opportunity to explore some locations that I would not be able to travel to on my own. I hear that this ship is going in to dry dock to have an update. It is a good thing because it coud use a little face lift. My cabin was fine but the heat did not work as well as other boats I have been in, the sink kept dripping but all in all they kept the cabin clean. Dining, well once you get the hang of it it is great. the staff are very accommodating. Just ask and often they will do anything to make it happen. How do they remember names so well? regarding the food - good portion control, very tasty usually. we had breakfast in the didning room. I would HIGHLY reccomment it regarding the service, I am jewsih and I really appreciated HAL had the egg bread adn the wine available. Kudos Entertainment and activities - needs work there were a few brilliant acts Bailamos from Canada, Tutti, wow!the magician, the argentinian singer. were fabulous . Also the band in the ocean bar was good. the crouwd was old that is why there was not htat much going on. the crows nest had some great live entertainers, but it was all one kind of music, not my kind of music. the entertainment just needed a little more and a little more polish. some entertainers were wonderful some were less than okay Everyone loved Richard adn abby. Richard was the martini specialist - even though I am not a drinker it was treat to have that esprit de corps. regarding the ports- It depends on your port experience. I know HAL in hypervigillant about safety but they scared many peope from going in to lima. Lima was a highlight. the HAL tours are too expensive. I took the HAL casa blanca wine tour - that was wonderful.The tourguide was terrific My shore excursions were all great. Read Less
10 Helpful Votes
Sail Date: April 2017
We chose this cruise because of the itinerary and it was our first time on HAL. We had sailed Celebrity and Norwegian before. The Guarantee room landed us in 2500 which was actually a handicap room with a spacious bathroom and smaller ... Read More
We chose this cruise because of the itinerary and it was our first time on HAL. We had sailed Celebrity and Norwegian before. The Guarantee room landed us in 2500 which was actually a handicap room with a spacious bathroom and smaller bedroom. It was pretty cramped but we were not there a lot. The embarkation in Valparaiso was quick and the transfer arranged with HAL from Valparaiso was great, some stops and a good guide. Favorite ports were Coquimbo and Jose de San Martin . Excellent tours that we organized with Ecotours and South American Secrets. The Isla Ballista tour was fantastic! The ship decor is very dated with lots of Venetian style stuff although the signed musical instruments were cool. The small shop was very limited and there is the same old jewellery that gets flogged on every cruise ship. I like the size of the ship and I thought the food was good. Maybe could have spiced up some of the dishes but overall, excellent service in the dining room and the Lido and we always found the food tasty and lots of choices. Trivia seemed to be the activity most popular but by the time we wanted to join in, there was no group to partner with.The musical team of singers and dancers are excellent. We were treated to guest singers as well and a Card Illusionist i guess you would call him that gave a stunning show of aptitude. We attended all of the lectures by the guest Naturalist and appreciated his knowledge. The Captain was interesting with his anecdotes every day. The ship was kept very clean and a big thanks to all of the cleaners and service folks. One unusual thing is there was a cardiac arrest on this ship. Because of the time it took for personnel to arrive it made me wonder why there are not Defibrillators on every floor. I never saw one at all. But maybe that is the case on all of the ships. One staff can then rush to the area and defibrillate if needed quicker than waiting for the whole crew and equipment to trundle along the deck. Just a thought. Disembarkation was smooth and efficient, we left at 0930 so most of the crowd had left. I would recommend this itinerary and this ship. Read Less
Zaandam Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.9
Entertainment 3.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.9
Enrichment 3.0 3.7
Service 3.0 4.2
Value For Money 4.0 3.7
Rates 4.0 4.0

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