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Neptune Suite with Verandah
Two lower beds convertible to 1 king-size bed, whirlpool bath & shower, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, VCR, mini-bar, refrigerator, floor-to-ceiling windows.

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Neptune Suite with Verandah (SA) Cabin Reviews

Sail Date: December 2018
Excellent and very comfortable; a couple of maintenance issues were taken care of most promptly. The adjacent concierge lounge was a most appreciated plus.
Excellent and very comfortable; a couple of maintenance issues were taken care of most promptly. The adjacent concierge lounge was a most appreciated plus. Read Less
Mediocrity at its best : Cabin 6144
Sail Date: November 2017
Filthy, mold in bath, cracked sink and broken shower-head.
Filthy, mold in bath, cracked sink and broken shower-head. Read Less
Disappointing. : Cabin 7020
Sail Date: September 2017
We have been cruising aboard Suites over the last years, so it's easy to compare them. We had been in a Neptune Suite, aboard the Maasdam, years ago, and it was exactly like this one, aboard the Zaandam... years later. What I mean is: ... Read More
We have been cruising aboard Suites over the last years, so it's easy to compare them. We had been in a Neptune Suite, aboard the Maasdam, years ago, and it was exactly like this one, aboard the Zaandam... years later. What I mean is: these suites are largely outdated - furniture is old, decoration is poor and - oh my God - they still feature a 22-inch flat screen TV !!!! Seriously, I cannot imagine what's the point in keeping a so small screen TV in a suite that is, at least, twice the size of a standard stateroom. This stateroom now features an espresso machine, complimentary. The tray with machine, cups and capsules lies on a side table, by the entrance... where there's no power outlet to plug it !!! Guests must relocate the espresso machine to the bar counter and route the power cord to an outlet at the vanity desk. Very clever. Another feature is a Bose Mini Soundlink bluetooth speaker, located by the bed table. It's not the best place to install it, for it's close to the wall that divides the adjoining stateroom. Of course, guests can always remove the speaker from the charging dock and put it elsewhere... But the worse is yet to come. If you are the kind of person who loves to sleep 'till late - specially on sea days - or likes to take a nap in the afternoon, DON'T BUY THIS STATEROOM ! Suites 7020 and it's adjoining suites lie just beneath the Lido Deck, between Lido Market Dishwasher Station and Portboard Pool Towel Station. We had to cope with the strong noise of heavy service carts, running back and forth, from 5:00AM until late, all day long, all cruise long. Of course we knew that this suite was just below Lido Deck. What we didn't know was that Holland America simply don't care about that - they do nothing at all to solve this long running problem. Shame. Read Less
Would use HAL again... : Cabin 7009
Sail Date: August 2017
Judging from the verandah areas seen from the dock, these cabins were double the size of most. The room was very spacious, plenty of drawers and hanging space, good sized bathroom and a separate dressing area. Well worth the money.
Judging from the verandah areas seen from the dock, these cabins were double the size of most. The room was very spacious, plenty of drawers and hanging space, good sized bathroom and a separate dressing area. Well worth the money. Read Less
Antarctica : Cabin 7004
Sail Date: January 2017
Our suite was dirty upon arrival and we had many issues with the fuses and toilet. All we heard was "don't complain, I need my job" and it's your fault. A curling iron was plugged in but not on and this was blamed for ... Read More
Our suite was dirty upon arrival and we had many issues with the fuses and toilet. All we heard was "don't complain, I need my job" and it's your fault. A curling iron was plugged in but not on and this was blamed for the fuse blowing. Later we found out it was a ship wide problem. The toilet overflowed once and just stopped working on several occasions. Read Less
Sail Date: January 2016
Try to have a suite assigned; it makes all the difference on sea days to have a spacious, comfortable cabin. The special lounge and the fine staff take pride in helping us work out details of excursions and arranging for cocktail parties ... Read More
Try to have a suite assigned; it makes all the difference on sea days to have a spacious, comfortable cabin. The special lounge and the fine staff take pride in helping us work out details of excursions and arranging for cocktail parties in the suite. Read Less
Sail Date: August 2015
The Neptune Suite had 2 lower beds convertible which were converted to 1 king-size bed for our cruise. The room was larger than expected (approximately 550 sq ft) including the room, sitting area, bathroom, dressing room, and large ... Read More
The Neptune Suite had 2 lower beds convertible which were converted to 1 king-size bed for our cruise. The room was larger than expected (approximately 550 sq ft) including the room, sitting area, bathroom, dressing room, and large verandah. The verandah was large enough to house a table with 4 chairs and 2 lounge chairs. Unfortunately during our stay the age of the boat was evident. The pipe above our dressing room/bath room burst causing an indoor rainstorm/flood - ruining all of our toiletries and my wife's cosmetics. In response we received a $400 onboard credit, removal from our stateroom for a day, and the wonderful stench of mold/mildew for the remaining 3 days of the trip. Read Less
What an Amazing Trip! : Cabin 7033 & 7035
Sail Date: May 2015
Excellent cabins. One of the complaints I'd read from others concerned the lack of insulation between the Lido and Navigation Decks, and the resulting noise nuisance in the staterooms on the Navigation Deck. HAL may have addressed ... Read More
Excellent cabins. One of the complaints I'd read from others concerned the lack of insulation between the Lido and Navigation Decks, and the resulting noise nuisance in the staterooms on the Navigation Deck. HAL may have addressed that issue, or we just got lucky with the placement of these staterooms below a dining area and not the Lido pool deck; however, we didn't experience any issue with noise related to music, moving chairs/tables, etc. The staterooms were extremely spacious and comfortable, and boasted very large balconies and dressing areas. Read Less
Prepare For the Hustle : Cabin 7007
Sail Date: March 2015
A little outdated. But everything worked. It was very clean. HAL permits smoking on the balconies. As a result, we were forced to stay inside a lot since the folks next door smoked cigars every day.
A little outdated. But everything worked. It was very clean. HAL permits smoking on the balconies. As a result, we were forced to stay inside a lot since the folks next door smoked cigars every day. Read Less

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