1. Home
  2. Cruise Lines
  3. Windstar Cruises
  4. Windstar Cruises Cruise Reviews
31 Helpful Votes
Sail Date: March 2016
I rarely write reviews of any of our trips but feel compelled to alert others regarding this ship. We have sailed with Windstar five previous times and this was our first cruise on a "motor" ship. First, the good The crew ... Read More
I rarely write reviews of any of our trips but feel compelled to alert others regarding this ship. We have sailed with Windstar five previous times and this was our first cruise on a "motor" ship. First, the good The crew were their usual fantastic selves doing all they could to make the journey satisfactory, the entertainers were very good and the food was pretty much up to Windstar standards.The cabins were fine and larger than those on the sailing ships, but who spends much time in the cabin? The not so good. The first night on the ship, the air conditioning failed. My wife and I have traveled enough to know that stuff happens and have learned to live with it The problem was that no announcements regarding the problem were made until the following morning when the problem was virtually fixed. It was fixed around midday. Several people called the desk throughout the night and were assured that it would be fixed within one half hour. Several people slept in deck chairs that night. Windstar did issue a $100 per person credit for the inconvenience. While limited smoking areas are provided on the ship on one occasion people were smoking on the outside Star Bar well away from the smoking area and on another occasion,I smelled smoke when I opened our balcony door. I found that someone one deck below and two cabins forward was smoking on their balcony. When I pointed this out to an officer on the flying bridge, he merely shrugged as if to say so what. I later pointed this out to the cruise director and the issue never occurred again. While the crew performed admirably, I always had the feeling that they were operating short handed. Service in the restaurant just wasn't what we had come to expect on Windstar. If you have any difficulty negotiating stairs, and expect to take any excursions that require the use of tenders, be cautious. Access to the tenders is through the bowels of the ship on two or three dark sets of steps which can be a problem. The tenders are not the life boats but real tenders, but they have been beaten up well used and need some refer, Excursions were an aggravation. The Destinations manager did not know how to properly pronounce the names of a couple of destinations, but this was the least of the problems. On the Glass bottom Boat and Snorkel trip, I would have been sorely disappointed had I gone for the glass bottom boat ride since it lasted about ten minutes and the snorkel lasted about an hour. We snorkeled. The boats looked like our excursion might be their last. Boarding was by climbing from the dock onto a ladder and then descending onto the deck. Again, mobility could be an issue. The Samur sail and snorkel was a farce, but I refer you to Trip Advisor for an accurate description of that fiasco. Again, if you have mobility issues do not take this excursion as you have to go from a slippery zodiac to the deck the ship by climbing up the side of the ship. One of the things we have always loved on Windstar is the Christopher Columbus sail away music. On the Legend it was very loud at the center of the ship but should barely be heard for and aft. Disappointing While none of these items were disastrous, They were aggravating and not up the standard txt Windstar has set on the sailing ships. Being seasoned travelers, who enjoy each others company, we enjoyed our cruise in spite of the issues. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise