7 Helpful Votes
Sail Date: November 2018
After 35 cruises, this was the most disappointing ever, mostly a bus trip and Viking cruises are not cheap! We have been on a Viking Ocean cruise and loved it and decided to give their river cruises a try. Viking emailed us just before ... Read More
After 35 cruises, this was the most disappointing ever, mostly a bus trip and Viking cruises are not cheap! We have been on a Viking Ocean cruise and loved it and decided to give their river cruises a try. Viking emailed us just before the cruise about the Danube river problems and we would now spend the1st night on a boat docked in Budapest, then pack up and take a bus 150 miles, thus losing half of the river cruise. They did offer a discount for the situation, but not for this cruise. We have to book a future cruise to get any compensation. We had a French balcony cabin, floor to ceiling sliding glass, how great that should have been for a view. Only for the first 4 days we did not move and had another Viking boat tied up next to us so we looked right at another ship's cabin. I could open the glass door and touch the other ship's cabin rail.....what a view! Even if the boat did not move we at least should have been able to enjoy looking at the river. Finally one day the boat moved for around 3 hours so we had a day time cruise to enjoy the shoreline. The next few nights we only moved during the pitch black night, no view. So out of our "7 day cruise" we had only 3 hours of day light cruising to see the river. Bummer. Sure not like the TV ads you see. The last few days we were at a dock with a view of the bank, still unable to enjoy a river view from our cabin. The dining was OK, but we expected more. Only a choice of the same 4 entrees that did not change, or 2 entrees of the day. Real hassel was there was not a single table for two in the dining room. Only tables for 6 or 8. Sometime after a busy day you just feel like eating dinner and calling it a day, or maybe you and your wife would like a nice dinner alone. Can't happen here. It is nice to eat with strangers sometimes, but not every meal all week long. An hour plus of chitt chat is hard every meal. The Viking Ocean cruise we took did have tables for 2 in the dining room. The boat it's self was wonderful. Cabin great. Captin on down, all the staff could not have been better. The cruise director, Sonya, was the hardest working person maybe in the world. She had such up in the air matters to deal with on this cruise, (all the buses all the time) but did a wonderful job. The shore tour guides were all very good and interesting. We do plan to take future Viking Ocean cruises, but not Viking River cruises. Read Less
Sail Date: September 2018
Heard about Viking.....checked out alternatives.....determined that Viking had best to offer for us....of course, it had nothing to do with the fact that we are Norwegian Americans! Our flight got us to Amsterdam quite early.....airport ... Read More
Heard about Viking.....checked out alternatives.....determined that Viking had best to offer for us....of course, it had nothing to do with the fact that we are Norwegian Americans! Our flight got us to Amsterdam quite early.....airport representatives did not have us on any list....nonetheless, the representative that was there had us transported by vehicle to our boat - too early to access room, as departing cruisers had not left yet (for the most part). We had access to the lounge and the dining room for breakfast - got to engage with departing cruisers, and got pointers on highlights of the trip.... We were NOT disappointed, even though we had to switch boats at the 7th or 8th day. The switch was seamless, and almost not noticeable (except for having to pack and unpack midcruise). The staff of the Viking Gefjon was simply superb - most notably Lubo the tour director. His leadership and seeming omnipresence throughout the cruise was noteworthy and greatly facilitated the transition midcruise. Read Less
Sail Date: June 2018
GETTING ON AND OFF THE VESSEL VERY SMOOTH AND EFFICIENT, SHIP WAS VERY CLEAN IN ALL AREAS The crew was the best i have ever experienced on any of my 20+ cruises we have taken. The food the first week was not up to my standards. ... Read More
GETTING ON AND OFF THE VESSEL VERY SMOOTH AND EFFICIENT, SHIP WAS VERY CLEAN IN ALL AREAS The crew was the best i have ever experienced on any of my 20+ cruises we have taken. The food the first week was not up to my standards. Breakfast was great lunch when we had it was passable dinner the first week was not up to my standards the steaks had no flavor and cold. The soups were weak and loose tasting and the fish did not tasted like they were frozen before cooking. The wines served were excellent. The included tours were very good and informative the only complaint was waiting for the bus after the personal time on shore there was no seating at the meeting place for the buses and after a long day of walking standing for an additional half hour is very trying on the legs and back. The cruise director was probably the best in the business in my opinion he was always nearby to answer any question you had. THE ENTERTAINMENT WAS WHAT I EXPECTED ON A VENUE OF THIS SIZE We enjoyed our time at the lounge and danced until closing every night. FINALLY MY BIGGEST COMPLAINT WAS THE FLIGHT WITH AMERICAN AIRLINES We had no choice of seats and were seated apart from each other until i complained to the desk. Then we got seats going to amsterdam that did not recline and were in the middle on the plane with very little leg room. Sitting next to me was a 300+pound woman that snored all the way there and had an odor that was wrenching. The trip home was horrible as well tight seating screens your could not see for movie watching and seats that also were in the back and reclined a little.. Read Less
Sail Date: May 2018
We loved our veranda cabin. Everything from the heated bathroom floors to the lovely decks was first-class. The crew was outstanding and could not have been friendlier or more committed to making this the best cruise of our lives. The ... Read More
We loved our veranda cabin. Everything from the heated bathroom floors to the lovely decks was first-class. The crew was outstanding and could not have been friendlier or more committed to making this the best cruise of our lives. The dining experience was heavenly - both the regional specialties and the standard menu. Our shore excursions were always well-planned and expertly done. We could not have been happier with our experience. We flew to Amsterdam and participated in the Pre-Cruise package. We loved the city and feel it's wise as some people had plane trouble and were late catching the cruise. The extra few days in Amsterdam gave us some leeway. We've already signed up for Viking's "Paris to Paris" cruise and the "Mediterranean Odyssey". One of the other things we really liked was only having to unpack once. This is one of the main reasons we will continue doing river and ocean cruises. Read Less
1 Helpful Vote
Sail Date: June 2017
A river cruise through Europe has been near the top of our wish list for many years ... and our 15 days on the Grand European Tour was everything we had hoped for. Our program director on Viking Ve, Marik, was brilliant - funny, ... Read More
A river cruise through Europe has been near the top of our wish list for many years ... and our 15 days on the Grand European Tour was everything we had hoped for. Our program director on Viking Ve, Marik, was brilliant - funny, knowledgeable, caring. His enthusiasm and engagement made the onboard experience special, and his one-man-show as Mozart was amazing. The ship's layout and appointments were excellent, and the staff was delightful. It was so nice to be greeted with a smile and a hello throughout the day and by every member of ship's company we encountered. The food was quite good, the bar well stocked. Shore excursions were informative, if occasionally too brief. The only challenges we encountered were created by Mother Nature: very hot weather, and low water between Nuremburg and the Danube. Viking had the perfect solution to the latter problem: we transferred to Viking Gefjon - a minor inconvenience, but far better than abandoning the cruise. We missed almost nothing, the ships are identical, and we got to meet and be pampered by a new cast (fortunately, our program director transferred to Gefjon with us). Overall, the Grand European Tour on Viking Ve was an unforgettable experience of a lifetime. Read Less
Sail Date: May 2017
We were interested in the history of Europe and wanted to see the Medevial history and buildings. We also wanted to see what the countryside was like. The trip was wonderful and the crew were exceptional. The ship was great, the meals were ... Read More
We were interested in the history of Europe and wanted to see the Medevial history and buildings. We also wanted to see what the countryside was like. The trip was wonderful and the crew were exceptional. The ship was great, the meals were excellent, the rooms were comfortable and the crew went above and beyond to make the trip as enjoyable as possible. They took care of you from when you arrived at the airport until you were ready to board your flight home. The activities on board were good and the shore excursions were very interesting. The Program Director was excellent and was very entertaining. He would try to make everything on the trip very enjoyable. The Captain and his crew were very professional and were very interesting to talk to. The Hotel staff were exceptional and catered to all your needs. The Restaurant crew were very efficient and entertaining, the food was excellent and very varied. The Reception Desk were very helpful and ran their activities very efficiently. Overall the whole crew could not have been better I would take another trip with Viking Cruises any time. Read Less
Sail Date: October 2016
This was our first river cruise and experience of this kind. It was an absolutely wonderful experience and the crew of the Ve was "the best"! Our cruise director Maya was terrific and could not have done more for us. For the ... Read More
This was our first river cruise and experience of this kind. It was an absolutely wonderful experience and the crew of the Ve was "the best"! Our cruise director Maya was terrific and could not have done more for us. For the most part, our shore excursions were great! The only negative thing was that we experienced low water and could not continue on the Danube to Vienna. We had to pack up and bus to Vienna. Viking could not have done more to make the trip great, however. With deluxe accommodations in a hotel in Vienna to side trips to see some of what we were missing. As no one can control the weather, the crew, Maya and Marco in particular did everything humanly possible to help make everything wonderful! It was a fabulous experience and one that we hope to do again in the near future. Our thanks to the entire crew of the "Ve" for their very caring attitude and kind attention to detail! We don't know if all crews on other ships are the same but the crew of the Ve were all so welcoming, kind, caring and attentive. The entire cruise left us with a thirst to see more and to repeat this experience! Read Less
1 Helpful Vote
Sail Date: September 2016
We chose this cruise for the options available on tours, the lower number of passenger's, and the broad range of countries traveled. We were absolutely delighted with the friendliness, helpfulness of the varied staff. Our tour ... Read More
We chose this cruise for the options available on tours, the lower number of passenger's, and the broad range of countries traveled. We were absolutely delighted with the friendliness, helpfulness of the varied staff. Our tour director knocked it out of the park. I honestly can't see anyone doing his job better. He was freakin awesome! How awesome..... very helpful, flexible,adaptive,informative, well organized, and ultra great sense of humor! So take the following with a grain of salt. I'm a member in a rock band. Something other than just piano and vocals would have been more attractive for evening entertainment. The gentlemen that were providing entertainment were talented and delightful. Also, the older crowd and very limited space wouldn't probably allow for a more complete music experience..in my limited perspective and humble opinion. Food was well prepared, varied, interesting. Hospitality was off the charts. Thoroughly delightful experience. This was our first trip to Europe. It was, for my wife and I, our first trip to celebrate retirement. It will always rank this trip as very memorable! Read Less
4 Helpful Votes
Sail Date: April 2016
I chose this cruise because I had always wanted to see the Rhine River. Our travel agent recommended Viking and made most of the arrangements for us. We were on the Viking Ve and left Basel on Friday, April 15 and sailed to Amsterdam. Our ... Read More
I chose this cruise because I had always wanted to see the Rhine River. Our travel agent recommended Viking and made most of the arrangements for us. We were on the Viking Ve and left Basel on Friday, April 15 and sailed to Amsterdam. Our embarkation was very smooth. Viking picked us up at the airport in a nice tour bus and took us directly to the boat, handled all our luggage and made everything very easy. We had flown from Atlanta all night and were exhausted when we got to Basel. We were met on the boat by staff with warm, moist towels and taken to the dining room where we were offered coffee and breakfast. All the staff was very friendly and welcoming. Our room was already ready so we were taken there and staff showed us everything in the room, lights, etc. The cabin was clean and very nice.Sitting room was well equipped, the bathroom was a decent size and the veranda was wonderful. The veranda wasn't very big but did hold 2 chairs and a side table. We enjoyed sitting out there during our cruise. The ship wasn't too big which was nice. It was very clean, comfortable and everything was easy to find, and if you couldn't find something, the staff was always there to help. We ate every meal in the dining room. We met two excellent servers our first meal on the ship, Glen and Zoli, and we stayed with them the entire trip. They were very conscientious, great servers and both had great personalities which kept us entertained for all our meals. The food was always good and presentation excellent. If we didn't like something, our servers would happily bring something else for us to try. We enjoyed the omelet making station in the morning. Our least favorite meal was German night. We tried the different foods and the schnapps but not our favorite. My friend and I went to a couple of the game activities at night and enjoyed them. It was a good way to meet new people as there were not a lot of people there. Service on the boat was excellent. We had no complaints about anything of this nature. All we had to do was ask and it was done, from our servers to the young man who cleaned our cabin. We went on all the included excursions and enjoyed them. We did not take any of the optional excursions and as I stated above ate all our meals on the ship. My favorite excursion was the Black Forest trip and also the windmills. It was fun to see the countryside. It was just my friend and I traveling together, no children. Never saw any children on this trip but can't imagine children enjoying this cruise. Mostly older travelers. The disembarkation in Amsterdam went very smoothly. We signed up for the optional 2 days at Hotel Okura in Amsterdam and enjoyed the hotel and city. It would love to go on another Viking Cruise, maybe the Danube next time. Also would love to the Mediterranean cruise to Venice. Read Less
3 Helpful Votes
Sail Date: October 2015
We have never had such a magical experience. From the Concierge to the room cleaners they were all wonderful. The ports of call were fantastic even though the weather didn't cooperate. The food servers were wonderful and the meals ... Read More
We have never had such a magical experience. From the Concierge to the room cleaners they were all wonderful. The ports of call were fantastic even though the weather didn't cooperate. The food servers were wonderful and the meals were fantastic. We participated in and musical guessing game and won a bottle of wine. I am handicapped and was treated with genuine care and concern. We brought a travel wheelchair along and it didn't work very well on the cobblestone streets so our wonderful concierge let us use a wheelchair that was on board and worked much better because it had larger tires. I would like to particularly mention a couple of people who made our trip so much more enjoyable: Carl, the Cruise Director, Bili, the Concierge, and two of the servers Norman and Robert who were both so special. We hope that some day we will be able to cruise with Viking again. Thank you for an unforgettable time Read Less
Sail Date: July 2015
Our crew from the Viking VE was simply great. Whenever, there was any type of change to the itinerary, it was in addition to & I considered it an upgrade. We were one of the ships that was caught up in the low water problems. Our ... Read More
Our crew from the Viking VE was simply great. Whenever, there was any type of change to the itinerary, it was in addition to & I considered it an upgrade. We were one of the ships that was caught up in the low water problems. Our cruise director, Kane, carried us through that transition without a glitch what-so-ever. I felt it was giving us more for our money, not less. We were able to bus through the countryside and never missed any of the scheduled tours. Great Job. All the shore excursion were very informative. The extension hotel in Amsterdam was so very convenient to public transportation that we explored the outskirts easily. The food, the cabins all of the common areas and our staff were simply wonderful. They catered to us from the time we landed in Budapest until we went through out gate to depart in Amsterdam. I watched as they helped with someone who lost their passport, prepared special food for special diets, furnished refreshment at the door when we returned from a hot tiring tour, furnished umbrellas for those who needed one and blankets if we wanted to sit outside when it was chilly. I will definitely travel Viking again. Read Less
Sail Date: June 2015
After numerous foreign travels by air and coach, our experience with Viking and Viking VE fully met or exceeded all expectations for comfort, meeting our diverse interests and providing an overall satisfying experience. From the moment we ... Read More
After numerous foreign travels by air and coach, our experience with Viking and Viking VE fully met or exceeded all expectations for comfort, meeting our diverse interests and providing an overall satisfying experience. From the moment we stepped off our plane in Amsterdam until we departed Budapest, Viking and the crew of the VE were there with friendliness, guidance and help. Our hotel in Amsterdam and accommodations on the VE were spot on what we expected from Viking and desired. The Viking VE crew was simply outstanding. Viking's attention to detail, efficiency of operations and provision for multiple options for their travelers is unsurpassed in our experience. Our satisfaction was such that we immediately signed up for another Viking cruise as soon as we got home! Read Less
Viking Ve Ratings
Category Editor Member
Cabins 4.0 4.7
Dining 4.0 4.5
Entertainment 3.0 4.1
Public Rooms 4.0 4.7
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 5.0 4.5
Enrichment 4.0 4.5
Service 5.0 4.8
Value For Money 4.0 4.5

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