3 Helpful Votes
Sail Date: August 2016
I am a consummate traveler. This Viking River Cruise was the BEST trip I have ever taken! The itinerary was fantastic, the ports and shore excursions were excellent including the tour leaders. The size of the ship was perfect. There were ... Read More
I am a consummate traveler. This Viking River Cruise was the BEST trip I have ever taken! The itinerary was fantastic, the ports and shore excursions were excellent including the tour leaders. The size of the ship was perfect. There were just enough people to meet everyone and get to know most. When it comes to our Ship, the Ve, I can not express how lovely it was. The ship and our room was kept spotless. The overall dining experience was amazing, our food was incredible, pleasantly presented and plentiful and the service was beyond compare! Everyone from the Captain on down were incredibly friendly. By the end of our cruise in Budapest, I could not imagine the staff would be actually serving an entirely new group of passengers after we disembarked. How could they treat any other group as nice they consistently treated us? They were always so eager to make every minute our experience perfect, and they succeeded! I have never experienced the level of service the entire crew provided on any tour, trip or cruise I have ever taken. Since returning home, I have been constantly reviewing the other Viking cruises (both river and ocean) to find my next adventure. For me they are the best in the industry. I would recommend this cruise to anyone who likes to travel. Read Less
3 Helpful Votes
Sail Date: September 2015
We are very glad we took a two week cruise to have more time to unwind and relax. Enjoyed meeting the other passengers on board, but it was the staff that made us feel very special which made for a most enjoyable cruise. The chef met with ... Read More
We are very glad we took a two week cruise to have more time to unwind and relax. Enjoyed meeting the other passengers on board, but it was the staff that made us feel very special which made for a most enjoyable cruise. The chef met with me every morning with the day's menus to discuss my dietary issues. He made me feel that it was a privilege for him to be able to cook for me and all the meals were delicious. All of the staff were very courteous and pleasant. The cabin provided plenty of space and amenities - comfortable bed, full length sliding door to view the river bank, plenty of bathroom space and storage space to unpack. The excursions were well planned and the guides most knowledgable and pleasant. My only disappointment was not hearing the Vienna Choir Boys, but our concert in Vienna was great. Our program director was very personable and knowledgeable and brought such energy to our tours. We recommend Viking to anyone thinking about river cruising and The Grand European Tour in particular. Read Less
1 Helpful Vote
Sail Date: August 2015
Well organised cruise. Fully informed of all tours offered which were included in the cost plus optionals. Friendly efficient staff who went beyond their role descriptions to make sure clients needs were met - no request was too much ... Read More
Well organised cruise. Fully informed of all tours offered which were included in the cost plus optionals. Friendly efficient staff who went beyond their role descriptions to make sure clients needs were met - no request was too much trouble. We were on one of the cruises that unfortunately was affected by low was levels on the Danube. The only inconvenience for us was packing our bags half way through the cruise. Viking were very well organised and moved us to our new ship while we went on our tour for the day. Our new ship was identical to the original one. Same confugiration, just a different name and different staff with the exception of our Cruise a Director and Tour Director. This move must have been a logistic nightmare for Viking but only a slight inconvenience for us. Of course some people were not happy but that's the perils of travel,some time things don't always go to plan. Overall food and service was excellent. Service did vary between the two ships but it was still good. Viking compensated us for the inconvenience by paying for us to attend a concert in Vienna. For us that was lovely as we were initially not going to attend this optional extra but were so pleased we did. The cruise was probably not as relaxing as we had thought it would be only because we did all the tours which were included in each port, plus some optional extras. Walking on European cobblestone is a killer. We also caught the bug that went through the ship as well which slowed us down for a couple of days. Mainly Americans, few Canadians, couple of New Zealanders, 8 Aussies. Lovely way to see European towns from a different perspective. Read Less
Sail Date: June 2015
After numerous foreign travels by air and coach, our experience with Viking and Viking VE fully met or exceeded all expectations for comfort, meeting our diverse interests and providing an overall satisfying experience. From the moment we ... Read More
After numerous foreign travels by air and coach, our experience with Viking and Viking VE fully met or exceeded all expectations for comfort, meeting our diverse interests and providing an overall satisfying experience. From the moment we stepped off our plane in Amsterdam until we departed Budapest, Viking and the crew of the VE were there with friendliness, guidance and help. Our hotel in Amsterdam and accommodations on the VE were spot on what we expected from Viking and desired. The Viking VE crew was simply outstanding. Viking's attention to detail, efficiency of operations and provision for multiple options for their travelers is unsurpassed in our experience. Our satisfaction was such that we immediately signed up for another Viking cruise as soon as we got home! Read Less
Sail Date: May 2015
Maiden voyage of the VE - enjoyed thoroughly - excellent food, accommodations were perfect, staff was very attentive, friendly- in fact outstanding - worked well together - could not do enough for you Program Director Kane was the best ... Read More
Maiden voyage of the VE - enjoyed thoroughly - excellent food, accommodations were perfect, staff was very attentive, friendly- in fact outstanding - worked well together - could not do enough for you Program Director Kane was the best Director of any cruise we have been on - in fact he was beyond OUTSTANDING - tours were very very good, on board entertainment was appropriate for the age level of the passengers - very enjoyable highly recommend Viking and the VE Read Less
Viking Ve Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0

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