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Cruise Ratings
Sail Date: July 2019
This was a 'bucket list' cruise which did not disappoint. We had sailed with Viking in China (5 stars) and this could not compare with that experience. That said, it delivered on all of its promises, with the exception of the ... Read More
This was a 'bucket list' cruise which did not disappoint. We had sailed with Viking in China (5 stars) and this could not compare with that experience. That said, it delivered on all of its promises, with the exception of the hotel accomodation before and after. The experience on the ship was excellent, made better by the seamless planning and execution of the outstanding staff on board. By the end of the week we felt as though we were friends with everybody. Mealtimes were great, with excellent food and attentive service. We gained 5 pounds each! Our room (french balcony) was small but adequate, with a great shower and heated bathroom floor! TV reception was surprisingly good, watching the BBC world news was a treat. We slept well. Coffee and biscuits were always available, and very good! The shore excursions were good, with local guides, some of whom were excellent, none were awful. Highlights were the opportunities to explore on our own - in Mainz the Chagall glass in St Stevens was amazing, and worth the walk to see it. Viking handle the details so well. Luggage was transported efficiently - amazing to see the entire crew (including the Captain!) form a human chain to unload the bags at disembarkation. The only negatives were the choice of hotels before and after. Both were in business districts and somewhat out of the way. Le Meridien in Paris was very disappointing, even though we were upgraded to an Elite room. But it was within walking distance of the Arc de Triomphe and convenient to a Metro station. I can only imagine that this would be a challenging trip for folks with mobility challenges. Lots of walking and stairs would advise careful consideration. Read Less
Sail Date: July 2019
brochures and promo not accurate. We knew low bridges would restrict us from using the sun deck at time. But not for days on end. We knew at some ports of call we would be double and triple banked. It happened too many times to be ... Read More
brochures and promo not accurate. We knew low bridges would restrict us from using the sun deck at time. But not for days on end. We knew at some ports of call we would be double and triple banked. It happened too many times to be comfortable. So don’t get a Balcony. All this information should be spelt out and told how many times it would happen. in the promo. Cologne was the only port we had local entertainers in the Evening. Unfortunate we missed it due to going on an evening excursion. Promo gives you the impression this happened every night. Where possible. Our Entertainment Director Kane was brilliant so he made up for the disappointment. Could not fault staff. Staff brilliant food good enough could we have a chocolate treat with coffee. tours OK I got churched out talked out and walked out in the end. I thought the quiet vox was a device so you could wander around the sights by yourself if you did not want to be hearded like sheep around the sights, I stayed with tour group in case I missed out on something amazing. And the fear of getting lost. Make sure you have plenty of 50c Euro coins for toilets. overall enjoyed my trip. We made the Journey without changing boat. We were the last boat to do this from to Passau. The band was very average but the nights where Kane had quizzes and trivia were hilarious. Read Less
Sail Date: July 2019
This was our 5th cruise with Viking (2 river and 2 ocean cruises) and made us realised once again why we like cruising so much with them. Was the ideal way to celebrate our 50th anniversary and Grand European Tour on Viking LIF was the ... Read More
This was our 5th cruise with Viking (2 river and 2 ocean cruises) and made us realised once again why we like cruising so much with them. Was the ideal way to celebrate our 50th anniversary and Grand European Tour on Viking LIF was the perfect option. Based on our previous experience with Viking we saw how they started to cut corners especially with the quality of the food. But Chef Michael was a magician and every breakfast, lunch and dinner were kind of gastronomic events. And the service in the restaurant was simply sublime: Christian our server was very attentive, taking care of my wife medical requests, suggesting all the time the best from the menu and smiling every moment when serving our meals. What I would love to see on our next cruise is that Viking ban shorts and t-shirt during the dinner. It is a cruise ship not a fast food restaurant! I always thought that the lounge is a little bit small, especially when all the events (presentation, demonstration or shows) were very good and attracted a lot of people. On Lif one of the TV screen didn’t work and the sound was terrible sometimes which made quite hard to follow all the interesting information presented during the evening. The musicians were not our cup of tea, repeating every night the same songs and in a very amateurish style but all the other artists invited by the cruise director on board were excellent. A special mention to the bartender Ivan; we loved his knowledge and cynical sense of humour. Capitan Ana was the best we ever had. A gentle giant always talking with the passengers and keen to answer to all type of questions. His nautical presentation was a real treat, a fantastic double act with the cruise director. We never saw a captain so close to the passengers on board ever! The reception was another strong point of Viking Lif. Suzanna and Peter were knowledgeable, polite and efficient despite the fact that sometimes the place was very busy. We were impressed with the fact that if they didn’t have an answer the were asking the cruise director and come back to us in no time! A staff manning the reception night time was a little bit out of his league, forgetting couple of times our wakeup calls (we missed the wall on the Main) and spending to much time listening to his music than solving passengers issues. What a asset the Hotel Director Ionuts was for our trip! Very polite with excellent manners and extremely professional, Ionuts had always a genuine smile, being almost everywhere and leading the entire staff in a very efficient manner. He knows how to balance his skills with his age (he was 20 something). And my wife loved his hair! Viking excursions are always amazing but, this time was more than that. The guides were very informative without going over the top with historical information, mixing always personal stories with facts. Our top favourites: Rothenburg, War tour in Nuremberg, Jewish excursion in Wertheim and the cooking class in Regensburg. I save the best for last! If Lif is the crown of Viking, our cruise director Leo was the Hope Diamond. What a personality, what a passion and what a pleasure to have him. Leo was working non stop for 2 weeks at least 20 hours a day: coordinating and supervising the excursion in the morning, helping the reception during the busy lunch, answering questions in the afternoon, giving excellent briefings before dinner and organising parties or giving presentations in the evening. Somebody was joking about the possibility of having at least 3 clones of Leo on-board because he was everywhere when needed, always smiling and ready to help 24 hours a day for 2 weeks. His presentation during the sailing days were amazing: history, culture, legends everything mixed with an excellent narrative style, a war voice and a fantastic sense of humour. Leo had an answer for almost any questions, knowing all the cities as his own pocket and, at least for us, his recommendations were 100% perfect. He was a real one man show with a fantastic personality, a genuine care for the others (passengers and staff) and an encyclopaedic amount of knowledge. What can I say, and I heard other passengers saying the same, without Leo the trip will be very good but not excellent. It will be a privilege to have him as a cruise director on our next Viking cruise! Viking rules the river’s waves, Lif rules Viking and Leo ruled the excellence in our cruise in Europe. What an amazing experience. Thank you all! Read Less
1 Helpful Vote
Sail Date: July 2019
First time European river cruising for us. We loved it. Felt like an upscale floating hotel. Less than 200 people on board so you don’t fight the crowd of an ocean cruise. It takes a minute to reach the top deck for lounging, or dining ... Read More
First time European river cruising for us. We loved it. Felt like an upscale floating hotel. Less than 200 people on board so you don’t fight the crowd of an ocean cruise. It takes a minute to reach the top deck for lounging, or dining room for all meals, or Lounge area for music or bar. The staff is very friendly and professional. Our Program Director Alex was phenomenal and always accessible and organized for all off shore excursions. He is top notch in his field and Viiking is fortunate to have him. Same for the hotel manger Christine. Our room stewards kept the room immaculate and it was nice to have a clean and spacious balcony suite room after a busy day touring. Our trip started out on the Gefjon but a barge hit a lock and we did the usual procedure for this. Packed our bags and left them in our room for the staff to transport to the Sigyn on the other side of the damaged lock. All passengers were loaded onto a bus after an excursion and taken to our new ship. Bags were placed in same exact cabin number as old ship. It went flawlessly. Only downfall was the Gefjon staff had to stay on that ship, with luckily the exception of Alex. The new staff and crew were excellent also. This is just another reason to choose Viking. They have so many identical ships, switching ships is a remedy many other ship lines cannot perform. You cannot control lock breakdowns or water level so it’s benefical for a river cruise line to have this procedure. We cruised from Amsterdam to Budapest and saw beautiful sites throughout. Happy sailing. Read Less
1 Helpful Vote
Sail Date: June 2019
After a not very pleasant experience last year on the Rhine with Viking we decided to take this time Lif on a cruise between Bucharest to Budapest. What a massive difference! Everything was far above all expectations. The food was ... Read More
After a not very pleasant experience last year on the Rhine with Viking we decided to take this time Lif on a cruise between Bucharest to Budapest. What a massive difference! Everything was far above all expectations. The food was amazing, and we had the chance to visit Chef’s Michael kitchen were all our lovely meals were prepared daily. The cabin steward Raduh was the most friendly and efficient we ever meet on cruise ships. In the restaurant our server Martina was always smiling with excellent manners and coping perfectly with my husband’s complicated diet. We spend a lot of time in the bar chatting with chief barman Christian for Bulgaria; his stories was as great as his cocktails! Johnny and Susan were extremely attentive, with a lot of knowledge about the cities we visited and always having a suggestion for our free time. Being so approachable they manage to balance the arrogance and “I know all” attitude of the hotel manager Joseph, a personality a little bit to big for his shoes. The excursions were fantastic opportunities to discover a new world and the new stop in Iron Gate was a pleasant surprise from Viking. Sometimes the guides in Bulgaria and Romania were a little bit annoying talking too much, like reading a script but to one in Belgrade were fantastic! The only failure of this trip was a lecture about Serbian war incredible balanced and the lecturer manage to upset everybody, blaming Western Countries. for the horrible war from 1990. I save the best for last: our Cruise Director Leonard. He really made our trip: extended knowledge, dedication, sense of humour, a talent to mix historic facts with legends and traditions and a 24 hours genuine smile and passion made him the best cruise director we’ve meet in more than 12 cruises we took. The stories when sailing the Iron Gate were at the level of Discovery Chanel documentaries, his lecture about European Union and Dracula perfect mix between facts and sense of humour and the evening with memories from Ceauseschu time was overwhelming. No wonder why he got tears and standing ovations for more than 10 minutes. What a great personality. We are thinking very seriously to repeat our cruise on the Rhine but only is Lenard will be on board. Viking Cruises – you are a great way to travel and that’s 95% because of the crew and people like Leonard. tell us when Leonhard is again on board and we will be there! Read Less
2 Helpful Votes
Sail Date: June 2019
My BF and I did this at the last minute because the price was right. The cruise started with 2 nights in Zurich. We were transferred to Basel on June 24 and boarded the ship. I admit my experience was influenced by the record heat wave ... Read More
My BF and I did this at the last minute because the price was right. The cruise started with 2 nights in Zurich. We were transferred to Basel on June 24 and boarded the ship. I admit my experience was influenced by the record heat wave coinciding with the cruise. However, the most disappointing aspect of the experience was the food. I expected some gourmet meals and there were none. The first section of the Rhine was boring, although the locks were interesting. The transfers were all excellent and we never had to wait to get into our rooms in Zurich or Paris. I didn’t like the location of the Paris La Meridian Hotel, as there was a lot of construction in the area. The included excursions were all good to very good, but they were outside walking tours and the temperatures were around 97 degrees. There was no air conditioning in any museums or restaurants, at least not the kind of AC we have in Texas where you are blasted by cool air whenever you go inside. I realize Viking has no control of the weather, but it seemed they could have adjusted the walking tours to occur in the early am or late evening when it was MUCH cooler. Dragging the very elderly passengers around in the afternoon heat was very risky I thought. Our guide in Speyer, Herman, was wonderful but he was in his mid 80s and I’m not sure how he made it through the day. Viking personnel did not sufficiently discuss the extreme heat, in my opinion. They NEVER mentioned there was an absence of AC in the towns and cities we visited, for example. I’ve been on well over 50 cruises and I’ve seen Ship Captains significantly adjust the cruises due to weather conditions to ensure the comfort of the passengers. I’m sure the local guides would have much preferred a morning or evening tour also. Crazy. Also, I developed breathing problems due to chronic asthma. This was not an emergency but I wanted a steroid shot so an emergency wouldn’t develop. We were in Mainz. Viking staff told me I had to go to the ER, no other option. They assured me I could pay with a credit card (wrong, cash only), they called me a taxi but the driver didn’t speak English and he dropped us off in the wrong location. It was a hospital but not the ER which we eventually learned was 3 blocks away. I huffed and puffed but made it OK. The ship apparently has NO medical support and no real information about medical care in the visited ports. I think this is irresponsible given the clientele they serve. I don’t expect medical care on board, but I do expect some support to obtain such. Read Less
Sail Date: June 2019
My wife and I had a very nice cruise on the Viking Lofn in June, 2019. The staff were excellent, although we had to grin at the cruise director's obvious over-hype on occasion. We had one management level staff member in the dining ... Read More
My wife and I had a very nice cruise on the Viking Lofn in June, 2019. The staff were excellent, although we had to grin at the cruise director's obvious over-hype on occasion. We had one management level staff member in the dining area seem to "put down" a guest at our table when she ordered a steak rather than the suggested entre- that didn't set well with any of us who heard his statement about "Americans." (He did apologize to her the next day at dinner.) Honestly, the food was good, but not great in our opinion. We've had better. As an example, the scnitzel we had at a nice restaurant in Rudesheim au Rhine was much better than the one we had on the Lofn; twice as large, very tender, with fries and a nice salad- all for less than $12 US. The tours were very nice, but felt rushed. Occasionally we had time to spend on our own, but nof often. My Black Forest hike lasted all of 30 minutes, yet the bus ride there was 2 hours round-trip. Our tour of Marksburg castle was limited by the many other tours on-site. We rarely had more than a few minutes in a room or location, We did get a few minutes at the end of our tour to buy a Coke and sit on a bench. We don't blame Viking for this at all; there were hundreds of tourists on-site while we were there. The Bruhl tour was fine, but understand that one cannot take any photos of the beautiful interiors of the castle or hunting lodge. One must buy postcards of the interiors. I could add more to this review, but won't. We had a very nice time. Will we do it again? No, we won't. Are we glad we did it, yes. Viking did a very good job. The staff onboard, with one exception, was superb. The Rhine Getaway should have been a 10-day trip in our opinion, Thank you to Viking, the staff of the Lofn, Viking's staff in Amsterdam (where we took a wonderful 2-day pre-cruise stay at the Pulitzer Amsterdam) and all the tour guides. We would rate this cruise a solid four of five. Read Less
1 Helpful Vote
Sail Date: May 2019
We had sailed with Viking on the Danube and were pleased with our experience so we picked them again for a Rhine River cruise and we're glad we did. Our balcony cabin was small, as are most river cruise cabins, but there was ample ... Read More
We had sailed with Viking on the Danube and were pleased with our experience so we picked them again for a Rhine River cruise and we're glad we did. Our balcony cabin was small, as are most river cruise cabins, but there was ample storage. The service was outstanding; we would like Marlon, our waiter, to come and live with us. He knew all of our drink preferences after the first day and, when one of our party became ill, he never failed to ask about his progress. We were very lucky: the water level and the weather were close to perfect. We spent most of the afternoon of the Middle Rhine sailing on the top deck and Viking showed great attention to details: we had maps that showed all of the 31 castles we sailed by, the program director did a commentary, we were given ice water, shade umbrellas, and ice cream (the sun was very strong that day - we all had red skin on areas where we failed to use sunblock). Most of the excursions were very good; the one exception being the Black Forest where it takes much too long on the bus to spend an hour at a very touristy visitors center (let's not talk about the rush hour traffic we hit on the way back). We would love to travel with Viking again. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this trip since we were interested in doing the route from St. Petersburg to Moscow. It was fantastic. The shore excursions chosen by the ship were amazing. And a big KUDOS to the tour guides both on the ship and privately. ... Read More
We chose this trip since we were interested in doing the route from St. Petersburg to Moscow. It was fantastic. The shore excursions chosen by the ship were amazing. And a big KUDOS to the tour guides both on the ship and privately. Special mention must be made to Valeria. She is first class as a guide and lecturer on Russian history. We had two lectures given by her and it was fascinating. Valeria really took us back in History in such vivid detail that you felt you were living in that era. Her tours especially Moscow by Night was brilliant. Thanks for the chocolate Valeria! Just what the dr. ordered at 100am!! Breakfast and lunches were excellent. But please please do something about dinner. The food was not good and if we had had a buffet with salads and vegetables, that would definitely have been great. The Matre D' Jonathan, is first class together with his staff. The coffee station on the 2nd deck is great and always available 24 7. There were hardly any entertainment activities besides the ship duo who played every night. TV was terrible. What about more movies? Documentaries? One needs that on sea days. Viking is a great company to sail with. They look after you very well and here I would like to give Stephanie Hotel Manager a big Kudos for the outstanding job she is doing. Also we arrived earlier that expected on embarkation day. It was pouring with rain and front desk staff received us very warmly and immediately ushered us to our cabin . They were very kind and in all our dealings with the front desk, service was top class Douglas, Program Manager, is a gem. Always keeping you up dated on your next port, etc. Read Less
5 Helpful Votes
Sail Date: May 2019
We did the Viking "Undiscovered China" version (there are two other shorter alternatives). While onboard, you are together with 250 passengers, but on land you are usually with about 25-30 and one tour guide for the entire trip ... Read More
We did the Viking "Undiscovered China" version (there are two other shorter alternatives). While onboard, you are together with 250 passengers, but on land you are usually with about 25-30 and one tour guide for the entire trip for that group (Mark--outstanding). We started in Shanghai and stayed at the Wanda Reign, a relatively new hotel right on the river (Bund). This was an over the top Art Deco fantasy with an iPad to control the drapes, lights etc., and a toilet whose lid raised up as you entered the room, plus all kinds of bidet functions. This was typical of the other hotels, St. Regis, Chengdu, Westin Lijiang Old Town, Wyndam Grand Xian and Ritz Carleton Beijing. All were 5 stars. We did a pre-extension in Shanghai with a trip to a small town outside Shanghai (Suchow) where they have a grand canal and a classical garden. Then we started the "real" 19 day part of the tour. What we at first didn't realize is that all 250 passengers were in Shanghai, but at 4 different hotels so we didn't see many of them until the ship. Same for Beijing. After Shanghai, we went to Wuhan to pick up the ship for 6 days. This included both the Three Gorges Dam (transited via locks) as well as cruising through the Three Gorges. At the end of this, the 250 people split up as some were going to Tibet, some had the shorter 12 day trip which skipped the pandas at Chengdu (which we saw) etc. In the end there were three groups of 30 or so that had our 19 day route. Lunches on land often included tours to silk factories, jade carving, terra cotta warrior figurines, etc. and were mostly Chinese "round table with lazy-susan) but were all very good and not that repetitive. Dinners alternated nights with large western/Chinese buffets at the hotels, and Chinese restaurants in the local cities. Ship dinners did the same. What some passengers didn't realize is that the ship had a major interior refurbishment between last November and the beginning of April for this year's season. All the carpets, drapes, upholstery were replaced, so earlier complaints about the condition of the ship aren't relevant anymore. Staff was wonderful. We had the Silver Spirits alcohol package on board and they knew what we liked by the second day. Highlights of course were the pandas at the Panda Reserve in Chengdu, the terra-cotta warriors in Xian, and the cruise. We learned so much from our guide Mark who took great care of our group. We've been on Viking's Grand European River Cruise from Budapest to Amsterdam, and this is of course different, but Viking took very good care of all of us throughout. We'd recommend this trip to anyone whose interested in China. One thing to consider: China is not handicapped friendly as in the US. There are lots of steps, hills and cobblestones. We had two people with canes and they got through, but it wasn't easy. Read Less
2 Helpful Votes
Sail Date: April 2019
Viking are very efficient, I cannot fault their communication and organisation. They organised the flights and transfers as well. However, they wanted an extortionate amount for 2 days in Amsterdam before the cruise, so we organised it ... Read More
Viking are very efficient, I cannot fault their communication and organisation. They organised the flights and transfers as well. However, they wanted an extortionate amount for 2 days in Amsterdam before the cruise, so we organised it ourselves and so had to make our own way to the hotel. The ship was lovely, very clean, smooth lines, no chintz! The other passengers were probably 50% Americans, 25% British, 25% other and quite a wide age range from people in their 30s to 70s. I would say most of the people were 50 - 75. The service was excellent, but I think over the top. After cleaning the room in the morning, is there really any need for the maid to clean it again in the evening? This is one reason it is so expensive. I have stayed in top notch hotels where they close the curtains and turn down the bed and I think that is all that is needed. Alcoholic and soft drinks are included at both lunch at dinner and not just one, they keep topping up your glasses, so people like me who don't drink are actually subsidising those that do and they certainly take advantage of it! Some people opted for the drinks package which included certain drinks all day. However, both passengers in the state room have to take it, so it wasn't worth it for us. the service throughout the ship was excellent, with a good choice of food for breakfast and a limited choice for lunch with a good salad buffet and burgers if you did not fancy what was on offer. However, I was disappointed with the evening meals. There was always a regional menu of 3 courses, plus 2 choices of international dishes for each course and if you didn't like them, there was steak, burgers or chicken. However, I found it difficult to find something I liked every night and resorted to the steak and chips on several occasions. There was a German buffet one night, but as I am not keen on lots of sausages, cooked meat and pork I was not impressed, neither was the Jewish gentleman on our table! One night Thai soup was on the menu and I ordered that as it contained co-conut milk and as I am lactose intolerant did not expect to be served a very creamy soup containing milk! Also, the greatest disappointment for me was the tiny servings for dessert. The excursions were well organised with a leisurely option for those who had limited mobility, which we took advantage of as my husband had a bad knee. Little treats awaited us on our return to the ship which was nice and we all had electronic gizmos with earpieces so we could hear the guide, which were very easy to use. The excursions are mainly walking tours in the cities, concentrating on the history, architecture and cathedrals etc. The guides were very good except the fortress at Koblenz. The guide was an actor and it was supposed to be amusing, but it was not. The evening entertainment was mainly a pianist, but one evening there was a classical concert, another glass blowing demonstration on the adjoining ship, two quizzes which were great fun as they were not the usual format and a disco night. Ivan was in charge of this and he was excellent.We had been on ocean cruises but this was our first river cruise. We loved the fact there was less than 200 people on the boat, so you got to know people very quickly and we made some good friends. It was lovely to watch the scenery as you floated by and you won't get sea sick! Not far to walk to the cabin or the restaurant. However, there is not much to do when sailing except talk, drink, read, sunbathe, sleep or walk around the walking track. If we did another cruise, I probably would not take one that included drinks as this inflates the price if you don't drink very much. Read Less
Sail Date: April 2019
After more than 10 cruises with Princess Cruises and Royal Caribbean me and my husband we decided to try something different. “Cruising the Eastern Europe” on board Viking LIF was our first river cruise and our first Viking cruise at ... Read More
After more than 10 cruises with Princess Cruises and Royal Caribbean me and my husband we decided to try something different. “Cruising the Eastern Europe” on board Viking LIF was our first river cruise and our first Viking cruise at the same time. What can I say about the entire experience? I already booked another 2 cruises with Viking. Everything was above exceptional: the service, the ship, the excursions and the staff on board. The staff on board Viking Lif was exceptional. Martina and Bart in the restaurant and lounge were perfect, always smiling and with great manners. Our room attendant Maya was a very nice girl with a lovely positive attitude and our cabin was always impeccable. We fall in love with the reception staff (Suzy and Johnny) always helpful and smiling and Capitan Anna was incredible: charming and always available to answer to any questions. Joseph the Hotel Director was one of the best we ever meet, solving any problems or requests we hand, nothing was too much for him. But the most impressive was our Cruise Director Leonard. His encyclopaedical knowledge, sense of humour and dedication made this trip unforgettable. Leonard was everywhere and sometimes we thought that he had 3 or 4 clones on board to be always smiling and ready to assist from 5AM to 1PM, every day. I wish I could record his commentary during the Iron Gate sea day when the amount of historical, geographical and social information mixed with a lot of legends and local traditions plus a fantastic sense of humour reminded me of a National Geographic documentary. He really made this trip unforgettable for us! Can’t wait for our next cruise with Viking Read Less
3 Helpful Votes
Sail Date: March 2019
It was recommended by several friends that had already taken it. It was important for us that it was a small cruise oriented to more mature people, navigated on a river, offered excursions in every Port, and everything was practically ... Read More
It was recommended by several friends that had already taken it. It was important for us that it was a small cruise oriented to more mature people, navigated on a river, offered excursions in every Port, and everything was practically included. It was easy making reservations and getting more detailed information from the very professional travel agent from Viking. The ship was elegantly set, with many inviting seating arrangements, an upper Deck geared to socialize. Our suit Veranda AA was so comfortable with all the necessary amenities, and a lovely balcony. Dinning was compared to a five stars restaurant, at breakfast, lunch and dinner, the food was incredibly exquisite. The attention of the staff was also beyond expectations, not only they learned all our names, but they had a genuine smile on their faces at all times, and were so attentive and gracious. The entertainment after dinner was lovely and so much fun. We went with one of our daughters and son in law, in spite of being the youngest ones on the trip they also had a terrific time. The cities in the different countries visited, and the excursions on very comfortable buses, were a phenomenal cultured experience, completed by the expertise of the tour guides. Viking made the whole trip from beginning to end smoothly, enjoyable, and unforgettable. We are looking forward the next one. Read Less
7 Helpful Votes
Sail Date: December 2018
After having a great experience with Viking in Russia, my wife and I again chose Viking for our tour of Egypt. We were met at Cairo airport at the arrival gate (before immigration) by Viking's airport representative, Amr, who ... Read More
After having a great experience with Viking in Russia, my wife and I again chose Viking for our tour of Egypt. We were met at Cairo airport at the arrival gate (before immigration) by Viking's airport representative, Amr, who guided us effortlessly through all required formalities and delivered us to our transport. From Cairo airport we were delivered to the Nile Ritz Carlton hotel (fabulous), in which we stayed for three nights while we toured the sights with Viking (pyramids, Citadel, museum and markets). On the fourth day we were flown to the Viking Ra in Luxor. This is a great little ship with all suite cabins, a great lounge and two exterior sun decks. The staff which consisted of both international and local personnel, were fantastic. The restaurant was very comfortable and the food very good. The cruise down the Nile was fantastic and all excursions were well organised and very engaging thanks to our program directors, Amr and Ahmed. We highly recommend the optional excursion to Abu Simbel and also the optional balloon ride over Luxor. Disembarking and returning to Cairo was also very well organised. And the accommodation and food at the Intercontinental CityStars was first rate. Transport back to Cairo airport also went smoothly. The only minor irritation was that some of our luggage was left at Luxor and we had to wait until just before we flew out of Cairo before we recovered it. Overall, a fantastic holiday with a great company. Read Less
2 Helpful Votes
Sail Date: December 2018
I wanted something special as a graduation gift for my son! The cruise was even nicer than I ever dreamed. The service was superb, as each crew member was so kind and responsive. The cruise director was amazing, always finding ... Read More
I wanted something special as a graduation gift for my son! The cruise was even nicer than I ever dreamed. The service was superb, as each crew member was so kind and responsive. The cruise director was amazing, always finding solutions to any challenges that presented themselves. The chef and his staff were very talented in creating delicious and beautiful meals. The scenery and towns visited were like a dream! The guides did a great job of introducing us to the cities we visited each day. The concierge was extremely organized, keeping track of the location of each guest, to ensure no one stayed behind. Local guides were authentic and knowledgeable, adding a local insight to what we were seeing, and giving us tips on where to buy the best souvenirs and the best prices. We would love to return someday, or take other cruises in the U.S. Thanks Viking! Read Less
1 Helpful Vote
Sail Date: December 2018
From all cruises my wife and I have taken in the past, none of them hold a candle to the accommodations and friendly staff that we experienced on this cruise with Viking. I was extremely impressed with Viking Air and the staff members ... Read More
From all cruises my wife and I have taken in the past, none of them hold a candle to the accommodations and friendly staff that we experienced on this cruise with Viking. I was extremely impressed with Viking Air and the staff members that met us when we arrived and those who stayed with us till we left. The 3 day precruise visit to Prague was also impressive, with the 5 star hotel acommodations and Viking concierge. The excursions preselected by the cruise line were extremely informative and fun, even though temperatures remained in the 30s F. The food was outstanding in every way with specialized foods from regions we visited. I was concerned about sailing without the many venues and activities seen on larger boats, but my concerned was quickly suppressed in that the staff keeps you extremely busy every hour of each day. Most everyone on the boat were like us. A little apprehensive, but willing to make the best of our cruise. We watched out for one another and helped each other whenever we could. This was the winning solution of friendships made. Our dinner table started at 4, it quickly grew to 12, and still was not big enough to gather and share all our adventures. My wife keeps telling everyone that the cruise with Viking was the best vacation she has ever been on. We developed friendships with many new people, and still connecting online since the cruise. We have already booked another cruise with Viking for November 2020 Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise to return to some of the places of my youth and to share them with my wife. I had spent a summer in the area and this cruise included all but Praha. We had a wonderful time especially in Vienna. It was great to see the ... Read More
We chose this cruise to return to some of the places of my youth and to share them with my wife. I had spent a summer in the area and this cruise included all but Praha. We had a wonderful time especially in Vienna. It was great to see the Grand city once again and share some highlights with my wife. We were very pleased with how well Viking managed the logistics of the entire experience and we intend to use them again. The onshore excursions were well planned and the guides were knowledgable and personable. We enjoyed them all very much, the time was adequate and not overly taxing. The options were flexible and well chosen for each ability level. Each also provided more than a glimpse of the culture and traditions of the people and places we visited. Free time was also provided on each of the excursions and this allowed shopping and dinning which was enjoyed greatly. All in all, a very grand experience. Read Less
1 Helpful Vote
Sail Date: December 2018
Since we were on this cruise 6 years ago on one of the smaller ships we thought we would try it again. We stayed on our own in Paris for three days with another couple. Took a cab to Le Pecq, which only cost 44 euro. Le Pecq was a nice ... Read More
Since we were on this cruise 6 years ago on one of the smaller ships we thought we would try it again. We stayed on our own in Paris for three days with another couple. Took a cab to Le Pecq, which only cost 44 euro. Le Pecq was a nice surprise. A Mono Prix store was right across the street from the ship for any items you may have forgotten, a full grocery, clothes, toiletries etc. Up the hill is St. Germaine en Laye, lovely town. Easy to walk to or back, but need to use quite a bit of stairs. They had a small but nice Christmas Market. The Rolf is the same long ships that we have been accustomed to, comfortable and easy to navigate. The Chef, Restaurant manager were excellent, both from Greece. The restaurant staff was excellent too! We were able to take the Normandy Beaches Commonwealth tour and it was fabulous. We had done the US tour 6 years ago. We saw the Bayeaux Tapestry and that in itself was amazing and so was the town of Bayeaux. The Canadian museum was touching especially the movie at the end, all staffed by young Canadians. Our guide was a professor at the University and he was very, very good. In all another great Viking cruise, next year the Duoro! Read Less
Sail Date: December 2018
We had never been to that part of Europe,but were well aware of it’s history.We also had heard so much about European Christmas markets we wanted to see for ourselves.Our cruise included airfair,an upgraded room,at a great price.Service ... Read More
We had never been to that part of Europe,but were well aware of it’s history.We also had heard so much about European Christmas markets we wanted to see for ourselves.Our cruise included airfair,an upgraded room,at a great price.Service was first class from the airport in Budapest,to the airport in Munich,and everything in between.The cities we visited had incredible history and archtecture,our guides on the inluded tours were knowledgeable.The cities we visited were incredible,and most were worthy of a much longer stay,The Christmas markets were unique,but in the cities we visited on a weekend,Budapest,and Bratislava were shoulder to shoulder crowded,and consisted mostly of food and drink,we found the others to be more pleasant,but also consisted of a great many beverage and food stalls We also really enjoed the optional Huerigen abend in Vienna,which had plentiful food wine and great entertainment The crew on board ship were top notch,as was the food wine ,and beer.We had taken a viking ocean cruise,and were not disapointed in the River cruise. Read Less
10 Helpful Votes
Sail Date: November 2018
My wife and I have always wanted to take a river cruise with Viking. Their commercials are enticing and we thought we would have a wonderful trip. We agreed with Viking’s CEO, Torstein Hagen, that travel was broadening and time was ... Read More
My wife and I have always wanted to take a river cruise with Viking. Their commercials are enticing and we thought we would have a wonderful trip. We agreed with Viking’s CEO, Torstein Hagen, that travel was broadening and time was short. This cruise was expensive and we saved a long time to take it. Unfortunately, reality did not meet expectations. We we were forced to take long bus rides to destinations that we could not sail to because of the low river levels (Bratislava and Budapest). The bus rides were tedious and exhausting and because we used buses, which took time away from the excursions, one of the optional trips we booked was canceled. In addition, my wife got very sick and was unable to enjoy the rest of the cruise because of the long rides. If we wanted to ride buses we would have booked a guided tour. They did send two emails, one three months and another one two days in advance of the cruise, but the lead time was too short to cancel without full penalty. It does mention in the Terms and Conditions that “Itineraries are subject to change and may need to be altered or canceled specifically because of water levels or wind or other factors.” but some kind of compensation should have been offered. Other river cruise companies did offer partial refunds. A company with Viking’s reputation should have been more caring toward their customers. Because of this we will never book another Viking Cruise, river or ocean. Read Less
1 Helpful Vote
Sail Date: November 2018
We chose the cruise on the advice of friends. We were told that it is the best time to take this trip because of all the winterfest activities that we would encounter along the way. Our friends were correct. We had a memorable trip. We ... Read More
We chose the cruise on the advice of friends. We were told that it is the best time to take this trip because of all the winterfest activities that we would encounter along the way. Our friends were correct. We had a memorable trip. We immersed ourselves in every activity and tour that we could fit into the schedule. We had one exception --- we had to take a slight detour and change boats along the way because of the low water level in the river. But, all things in stride, the cruise director and staff made sure that we were taken care of and provided us with a fabulous bus ride/ tour that made the day the most pleasant and enjoyable experience that it could be. That said, I was very ill with a flu virus that actually turned out to be pneumonia. I was on antibiotics during the whole trip and the crew made sure that I always had a box of tissues handy. Someone gave me a packet of cough drops like I have never had before; they worked like magic. During the trip we were able to find a pharmacy to restock. Even the pharmacy was a unique experience. There was a doctor in house. You tell them the symptoms and the doctor gives you the right thing to use. Fabulous. At the end of our trip we stayed a couple of days extra and explored Amsterdam on our own. There were four of us in our group, and we all had a very good time. We ate well every day, we drank loads of hot wine, we laughed a lot and walked our feet off while having a good time. What more can you ask for? Read Less
1 Helpful Vote
Sail Date: November 2018
I can't recommend Viking highly enough. We had an amazing time. The crew were so kind, the food was incredible and the beds were more comfortable than mine at home. I felt that the cruise was an excellent value for the money and would ... Read More
I can't recommend Viking highly enough. We had an amazing time. The crew were so kind, the food was incredible and the beds were more comfortable than mine at home. I felt that the cruise was an excellent value for the money and would have expected a higher price for how good of an experience we had. I enjoyed the variety of excursions available to passengers and just relaxing on the boat as well. I get motion sick, but could not tell that we were moving. I loved being able to see the beauty of three countries while staying in one room and not having to worry about finding my way to tourist attractions or popular areas. My grandma cannot walk very far and she was still able to enjoy the trip. We chose to extend our trip with three nights in Amsterdam and I am so glad we did. The flower markets, museums and the Anne Frank House were well worth it. The only downside to the trip was that it was not longer. If anyone is considering a Viking Cruise, don't hesitate! Read Less
1 Helpful Vote
Sail Date: November 2018
We chose this cruise because of country/route/itinerary, size of ship, Viking's reputation, and the excellent price of the cruise and airfare. My husband and I have traveled extensively but had never been on a cruise before. Based on ... Read More
We chose this cruise because of country/route/itinerary, size of ship, Viking's reputation, and the excellent price of the cruise and airfare. My husband and I have traveled extensively but had never been on a cruise before. Based on Viking reviews, our expectations were very high and we weren't disappointed in any respect. The food was outstanding, plentiful, aesthetically presented, characteristic of local French cuisine, and the service was excellent. The ship, common rooms, and cabins were well-equipped. The cabin was clean and had all the amenities we needed. The daily excursions were excellent -- all the tour guides were knowledgeable, helpful, and spoke excellent English. The staff was friendly and accommodating. We enjoyed meeting the diverse staff, many of whom were from Eastern European countries. Without exception, staff members did their best to accommodate individual needs and requests. We also met many passengers that we enjoyed, many of whom we have kept in touch with. We have already booked our next Viking cruise and will continue to go on as many cruises as our health and finances allow. Read Less
7 Helpful Votes
Sail Date: November 2018
After 35 cruises, this was the most disappointing ever, mostly a bus trip and Viking cruises are not cheap! We have been on a Viking Ocean cruise and loved it and decided to give their river cruises a try. Viking emailed us just before ... Read More
After 35 cruises, this was the most disappointing ever, mostly a bus trip and Viking cruises are not cheap! We have been on a Viking Ocean cruise and loved it and decided to give their river cruises a try. Viking emailed us just before the cruise about the Danube river problems and we would now spend the1st night on a boat docked in Budapest, then pack up and take a bus 150 miles, thus losing half of the river cruise. They did offer a discount for the situation, but not for this cruise. We have to book a future cruise to get any compensation. We had a French balcony cabin, floor to ceiling sliding glass, how great that should have been for a view. Only for the first 4 days we did not move and had another Viking boat tied up next to us so we looked right at another ship's cabin. I could open the glass door and touch the other ship's cabin rail.....what a view! Even if the boat did not move we at least should have been able to enjoy looking at the river. Finally one day the boat moved for around 3 hours so we had a day time cruise to enjoy the shoreline. The next few nights we only moved during the pitch black night, no view. So out of our "7 day cruise" we had only 3 hours of day light cruising to see the river. Bummer. Sure not like the TV ads you see. The last few days we were at a dock with a view of the bank, still unable to enjoy a river view from our cabin. The dining was OK, but we expected more. Only a choice of the same 4 entrees that did not change, or 2 entrees of the day. Real hassel was there was not a single table for two in the dining room. Only tables for 6 or 8. Sometime after a busy day you just feel like eating dinner and calling it a day, or maybe you and your wife would like a nice dinner alone. Can't happen here. It is nice to eat with strangers sometimes, but not every meal all week long. An hour plus of chitt chat is hard every meal. The Viking Ocean cruise we took did have tables for 2 in the dining room. The boat it's self was wonderful. Cabin great. Captin on down, all the staff could not have been better. The cruise director, Sonya, was the hardest working person maybe in the world. She had such up in the air matters to deal with on this cruise, (all the buses all the time) but did a wonderful job. The shore tour guides were all very good and interesting. We do plan to take future Viking Ocean cruises, but not Viking River cruises. Read Less
11 Helpful Votes
Sail Date: November 2018
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food ... Read More
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food and some regional. The Bad - Viking has been busing their customers since summer due to low river levels. Corporate offices have known about this, yet continue to sell these trips and will not confirm this until 2 days before departure. The result is shortened or rescheduled shore trips, missing many cruising days on the river, and continued unpacking and packing. Per the other US reviewers, without threat they generally will not refund you anything to compensate for the loss of service, but may offer you a dollars off coupon good for another cruise within a year. We were supposed to be on the Tor, but also were bused to the Var, and finally the Bragi -- permanently moored in Pest. If you opt for the cheap Viking air, you likely will be on the most inconvenient flights. On the return trip, we we traveled for 30 hours, flying Budapest to Paris to Seattle, then back to the Midwest. They offer some flexibility for a $50 fee to some but did not offer this to us. Advice - Do not book this trip or perhaps other Viking European river cruises in 2018. If you must, don't bother to book an expensive upper level room, as you will not be opening your balcony in the wintertime (nor will you be cruising the promised Wachau valley for instance). Do not buy the Silver Beverage package, as you will be on a bus during some days and some evenings, not in the bar enjoying the view. Free drinks on the Bragi if that is your last day. Know that tipping is supposed to include the tour director (unknown on our previous ocean trips with multiple lines), although ours (Violetta) was quite excellent and hard working. Read Less
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