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40 Helpful Votes
Sail Date: October 2016
Do not pay any attention to poor reviews about this ship..... This was our 2nd cruise on Ventura,and there was nothing at all negative about our time onboard.Some people,it seems,just have to moan about something.P and O are a good ... Read More
Do not pay any attention to poor reviews about this ship..... This was our 2nd cruise on Ventura,and there was nothing at all negative about our time onboard.Some people,it seems,just have to moan about something.P and O are a good company,and Ventura a good ship.Book,go,and enjoy.Far from being "tired",or "in need of updating",the cabins,restuarants,bars,shops,and all public areas are very cosy and stylish.The food onboard,be it in the main dining rooms,self service buffet areas,or speciality restaurants is always of a high standard.The staff are all attentive,helpful,and above all,very good at what they do.And what they all do is ensure you have a wonderful holiday whilst onboard.The entertainment is high quality and varied,with something for everyone.I certainly never saw signs of boredom or dissatisfaction as mentioned in some reviews.Embarkation and disembarkation was extremely efficient,as were the procedures and facilities available for going ashore at ports of call.So to sum up,if you take any notice of the negative reviews and decide not to cruise on Ventura,you will deprive yourself the opportunity to enjoy a brilliant ship,and a wonderful holiday.I only returned home from the cruise yesterday,and this is an honest review,with no connection to P and O cruises,except from being a satisfied customer. Read Less
20 Helpful Votes
Sail Date: February 2014
I am surprised when I read reviews of cruises by certain P&O passengers, some of which seem to be excessively hypercritical, compared to those by people who have cruised with Celebrity, most of which are gushing with praise. I have to ... Read More
I am surprised when I read reviews of cruises by certain P&O passengers, some of which seem to be excessively hypercritical, compared to those by people who have cruised with Celebrity, most of which are gushing with praise. I have to say that in my opinion P&O are far superior in many respects to Celebrity and indeed most other large cruise lines and I will set out my reasons for saying so in this review. My partner Barbara and I have cruised with P&O on twelve occasions, most recently earlier this month in the Caribbean on Ventura. We have also travelled on Celebrity’s Equinox and Eclipse in recent years as well as on Royal Caribbean, Celebrity’s sister company, Princess and Cunard. Whilst I realise that a lot of people will have been on even more cruises than we have, nevertheless I think that my breadth of experience of cruising with several different companies enables me to provide an informed, and I hope reasonably objective, opinion on their relative merits. Most of the modern ships built for the large cruise companies I mentioned are broadly similar in structure and design and are very well fitted out and equipped to cater to the demands of today’s discerning cruise clientele. All of the above companies have launched several brand new ships in recent years and this trend seems set to continue .Where the differences arise is in the details of the overall product and service offered to passengers and this is the area in which I believe P&O have the edge. First, Celebrity’s new Solstice class ships are generally very impressive in their design and decor, but, unlike P&O’s ships, they do not have a proper promenade deck for passengers to walk around and sit on. Promenade decks have always been a traditional and stylish feature of ocean liners and cruise ships and add to the glamour of cruising in my opinion. Instead, Celebrity have a short jogging track on one of the upper decks on their new ships, but this is a poor substitute. Secondly, the entertainment on Celebrity’s ships is nowhere near as good or as extensive as that provided by P&O. On our cruises on the Equinox and Eclipse there were only three full production shows by the ship’s resident theatre company in two weeks as opposed to the seven regularly performed by P&O’s Headliners theatre company during the same length of cruise. Moreover there was only one show per night on Celebrity {obviously repeated for each of the two formal dinner sittings} varying between the production show and other cabaret artists, whereas on P&O there are three or four different shows every evening, again repeated for each of the dinner sittings. The shows performed by the Headliners on P&O are superb and are of real West End quality. In fact, most of the artists in the company have actual experience of appearing in the West End and/or on television. By comparison, Celebrity’s shows and those of the other cruise lines we have seen were of average quality. Even the production and technical aspects of the P&O shows are better. For example, on one occasion on Cunard, one of the few shows scheduled had to be cancelled because one of the lead singers had a sore throat. If this happens on P&O they have back-up recordings of all the singers so that they can mime to these and the show can go on as normal. Admittedly, Celebrity do have various musicians and bands performing live each evening around the ship as well ,but so do P&O. This last comment brings me to another criticism I have of Celebrity. Every evening in the atrium there was very loud blaring music played. The design of the new Solstice class ships is for the whole of the centre of the ship, from the bottom of the atrium up to the top decks even up to the library, to be open, which is visually very impressive ,but this means that it is difficult if not impossible to relax or carry on a conversation in any of the bars and lounges around the various decks in the centre of the ship. Even upon request they will not lower the volume. Apart from the evening entertainment in the theatres and lounges, P&O also have a lot of quizzes every day during the cruise which are very popular and which I personally enjoy very much. They also have guest speakers throughout the cruise, dancing classes , craft classes etc. I know that the other cruise companies have some of these features , but not as many and they are not as well organised. Another issue is the price of drinks on ships .On Celebrity, as is the case with most of the American cruise lines , {including unfortunately these days Cunard as well on whose ships Carnival ,their American owners, have chosen the US dollar as the on board currency}, prices are comparable to what you would pay in expensive hotels, but they also add on an automatic 15% service charge and they then rub salt in the wound by leaving a note and space at the foot of the bill for an additional gratuity. We are not big drinkers, but I know that all of this annoys many passengers. P&O by contrast charge what can be described as reasonable pub prices for drinks and they do not add any service charge.{ P&O’s general service charge for the cruise overall is also set at a much more reasonable level than Celebrity’s}. Furthermore P&O will let passengers bring on to the ship bottles of wine and spirits purchased ashore to drink in their cabins, whereas Celebrity and Royal Caribbean and I believe most of the other cruise lines will confiscate these and do not return them until the end of the cruise, presumably so that passengers will carry on paying their exorbitant prices for drinks on board. One simple area where P&O provide a thoughtful touch is in providing tea and coffee making facilities in your cabin so that you can have a hot drink whenever it suits you. Celebrity will of course like most cruise lines bring you such drinks via room service free of charge, but this can take some time and the drinks when they arrive are never as hot or fresh as if you had made them yourself. P&O also provide room service, but they know that passengers like to have the option to make their own hot drinks when they want them. Celebrity have now introduced kettles and tea and coffee on their cruises from the UK, but not elsewhere in the world. P&O also provide free launderettes with ironing facilities on each deck on board all their ships so that passengers can wash, iron and press clothes if they wish to, which is very helpful on fly cruises where there are flight luggage restrictions so that passengers who have kept their clothes to a minimum can do a wash half way through the cruise. Celebrity do not do this, and so passengers have to pay their laundry or pressing charges. Another area where P&O excel is in their service in getting passengers to the Caribbean in the winter months where their two large ships Azura and Ventura are stationed. They organize dedicated charter flights from several UK airports which fly straight to Barbados. The process of getting from the plane to the ship is seamless. You do not have to go through any formalities at the airport in Barbados. Instead, you are whisked from the plane straight on to a coach to the ship and you are usually on board and in your cabin within an hour. You do not have to collect your luggage from the airport since this is delivered direct to your cabin. Contrast this with all the other cruise lines where you have to fly, often indirectly, to Florida, go through all the hassle of American immigration, retrieve your own luggage, stay in a hotel overnight and then finally transfer to the ship the next day. There is no comparison. The quality and variety of the food provided by all of the major cruise lines are broadly similar, but most of them now have specialist a la carte restaurants in addition to the main dining rooms and buffet restaurants, which offer menus prepared by, or restaurants named after, famous chefs. These specialist restaurants have a separate cover charge, but again we have found that the American cruise lines generally charge more than P&O, who again offer better value. To be fair there are certain features on the other cruise lines which P&O do not have. For example, on Celebrity, the lawn club areas with real grass on the top deck, on Cunard the very traditional afternoon tea dances, on Royal Caribbean the ice dancing rink and ice shows and on Princess the mini golf putting course. However, the preponderance of areas where P&O excel and are superior to the others is telling. These various matters when considered together do in my opinion make a big difference and I think go quite some way in explaining why I think P&O, while far from being without fault, are still nevertheless the best cruise company to travel with. As with a lot of cruise companies, regular passengers have noticed certain areas where they have cut back on some details and services to save costs ,but this is probably as a result of the competitive pricing they have had to adopt to market and sell the cruises given today’s economic climate .However, I think that they still offer the best overall cruise experience. The combination of formal and informal themed evenings on their cruises is just right and their sailaway parties are the best. I know that they are owned by Carnival, like Princess, Cunard and some other brands, but to their credit Carnival seem intent on maintaining P&O’s unique and traditionally British style of cruising. I am looking forward to travelling on P&O’s new superliner Britannia next year which promises to raise the bar for standards still further. To summarise, I do hope that people who have cruised with P&O and who sometimes like to have a little moan, as we all do from time to time, will reflect on the issues I have raised and realise that P&O are not so bad after all. If you are reading this as a regular traveller with Celebrity or another cruise line, then why not give P&O a try.   Read Less
Sail Date: November 2012
We left from Southampton had 3 days at sea then arrived in Madeira.This was followed by another 5 days at sea to then arrive in the BVI Tortola .Each day then in another island, Antigua, St Lucia, Grenada and finally ending in Barbados.We ... Read More
We left from Southampton had 3 days at sea then arrived in Madeira.This was followed by another 5 days at sea to then arrive in the BVI Tortola .Each day then in another island, Antigua, St Lucia, Grenada and finally ending in Barbados.We had at cabin B 755 overlooking the stern which was fabulous watching the wake of the ship and star gazing at night. The ship was very busy , 3000+ clients, so sometimes there were not enough seats to watch the show in the Arena theatre so some people had to finish 2nd sitting dinner early in order to get a seat. The sunbeds were incerdibly close together in som eplaces but there were probably enough, not all in the shade though. The Captains cocktail party was a farce as it was held in the Atrium so ther were 1500 peole attending .I did not speak to anyone as it was so squished , you could hardly hold your drink, so I didn't think that was very well planned. The trips we went on in Tortola and Antigua and Grenada were all very goo and value for money and in St Lucia, we found a tour on this website who were excellent. Weather was hot ,showers at times but soon disappeared.Fodd was very good and waiters were excellent and we had a great time. Read Less
Sail Date: November 2012
We booked this cruise 10 months in advance because of cost and destinations. The size of the ship was at first daunting but we quickly aclimatised. All staff were very efficient from the time of checking in to disembarkation and flight ... Read More
We booked this cruise 10 months in advance because of cost and destinations. The size of the ship was at first daunting but we quickly aclimatised. All staff were very efficient from the time of checking in to disembarkation and flight home from Barbados. it was the first time we had a cabin with a balcony and we just loved it. We spent many an hour, particularly when we wanted to escape the crowds on deck, on our balcony. Having the balcony gave us more choices of what to do with our day whether on deck, on shore or lazing with a glass of wine in the privacy of our balcony. The only negative comment is that the bathroom smelt of damp cloth all the time. We reported it but nothing was ever done about it. Live shows were fantastic and of the highest quality. The meals served in all the restuarants, we attended, were supurb. The crowds, particularly at lunchtime, that gathered in the buffet restuarants were not too bad provided you had the patience to wait for a table. We never had to wait long for food or a table. The only negative comment in this regard would be towards those selfish passengers who after completing their meal would continue to sit and chat or read their books. We chose 2nd sitting for supper at a table for 6 and what a pleasure this was. Meeting and comparing notes every evening with well travelled and fun people. Overall I am ready for my next cruise. Well done P&O! Read Less
Sail Date: March 2011
We tried our first cruise last year from Dubai with Royal Caribbean. We were unsure if we liked it or not, so tried P&O this year, Transatlantic from Barbados to Southampton. We booked late and got a great deal. Had to fly from ... Read More
We tried our first cruise last year from Dubai with Royal Caribbean. We were unsure if we liked it or not, so tried P&O this year, Transatlantic from Barbados to Southampton. We booked late and got a great deal. Had to fly from Manchester, but only 2 hours away. The Thomson flight was fine. left early, arrived on time. Bus to Ship from the bottom of plane steps (great)direct tothe port. Registration in no time, very efficient. (by-passed the photographer!) Found cabin which was excellent (twice the size of last years BOS balcony cabin!) Savio, our Steward, led us in and explained everything to us, he was excellent the whole cruise. We downed our Champagne and chose the Buffet and an early night. Surprise 1 - Last year a bottle of wine started at $40 this year £9 for house white, everything else normal pub prices. The buffet was good and fresh/warm. Yes there are 3000 passengers, but Ventura is a big ship, and you can find a quiet bar (10 to choose from)and somewhere to sit/lay, We never bothered round the pools, as it wasn't worth the hastle, but there are many places to relax, from comfortable chairs on the Promenade deck 7 to beds always available over the Spa at the front (adult only!) Children were not a problem, only 126 on board, and never caused us any heartache.3 Islands 3 days in the Caribbean then 5 days to cross the Atlantic to Tenerife then 3 days to Southampton. Too many sea-days, we got a little bored. There are activities throughout the day, but we stuck to relaxing in the sun and the Spa.Everyone was so friendly on board both Crew and Passengers. Some passengers left a little to be desired and surprised us but hey they paid for their holiday the same as everyone else and so they have the same rights.We ate in every restaurant (9 but 3 formal/allocated ones, so 7 to choose from)Whites was superb, as was the Asian one, East and Ramblas (Spanish) The Bay House was turned into an American diner each night and the buffet had a theme night each night (all good)in fact the food was excellent everywhere.We enjoyed the evening entertainment and went nightly to the TheatreNegatives - The 4 formal evenings became tiresome, and the photographers also everywhere, but looking at the queues waiting for their picture proves there is a need both to dress up and have their photo's taken, so who are we to complain!and we could avoid them. It is a big ship, you could meet someone at lunchtime, and never see them again! likewise the entertainment bars could not cope with demand. If there was a good entertainer on you had to go early for a seat. As said before Sea days became boring, but we just did not appreciate the distance across the Atlantic at 19knotsOverall, much better this year. I fear over capacity will lead to more last minute "deals" and attract the wrong clientele. We will have another go, but either a smaller ship, or a larger with less passengers Read Less
Sail Date: October 2010
Our first family cruise has turned out better than expected. The Ventura is a super floating 5 star hotel and I find it difficult to find any faults at all. Holiday costs were great free child places meant that it was a reasonable ... Read More
Our first family cruise has turned out better than expected. The Ventura is a super floating 5 star hotel and I find it difficult to find any faults at all. Holiday costs were great free child places meant that it was a reasonable cost for a family of four. (2011 quotes are 2.5K more expensive) On board prices were good value, Stella at £2.95 G&T for just over £3. You can take drinks on board with you but to be fair to P&O why you would at their prices. On board bottle of Bombay Sapphire 1ltr £12. Jamison's Irish whisky 1ltr £15. Kids club was great for our two kids they were gone all day and night with their new friends leaving me and the wife for some quality time together (a first on our holidays) Food was exceptional with choices of buffet dining or a full sit down five course meal. 4 formal dinner nights which you could avoid if you wanted and a pool restraint serving burger pizza etc. Room service if you really want to be lazy was a nice touch. Entertainment was good with a selection of Movies, shows, singers and comedians. Several bars and plenty of fun and games with the entertainment staff. We had a superior balcony room which was great for all four of us. I would not recommend an inside cabin as they looked a little small. To conclude this was our best holiday ever and we are saving up to do it again. Read Less
Sail Date: March 2010
Started the cruise by selecting a Thompson flight upgrade to premium seating UK to Barbados. This was money well spent as the holiday really started with the dedicated service offered by the airline crew, the 10 hours or so seemed to pass ... Read More
Started the cruise by selecting a Thompson flight upgrade to premium seating UK to Barbados. This was money well spent as the holiday really started with the dedicated service offered by the airline crew, the 10 hours or so seemed to pass in fairly reasonable comfort, one small gripe was if you wished to put your seat right back for sleeping, the person behind me complained that she could not sit and read properly. Transfer to Ventura was done in style, straight from the aircraft to coach and through a fast check in at the port, with our baggage not being seen until we got to our cabin. We had a balcony suite with a separate room for sleeping and a comfortable lounge with sliding doors to the spacious balcony. On arrival we opened the door to fresh flowers, fresh fruit and a bottle of very cold champagne. The cruise was as good as any we have been on, the food in all of the ships many restaurant's was above the quality found in most UK eating out places. We paid £15 extra each for a meal in P&O's famous Marco Pierre White restaurant and reckon this to be as good as eating gets, much better value than the £150 you can spend in a down town Chelsea eatery. The evening entertainment in the ships theatre was very good apart from one night when the a 'comedian' invited in from Cunard tried to invent his own form of flat sailing jokes, we followed the queue of early departures after 20 minutes. The bars on Ventura offer all cocktails and beers at reasonable prices,I recommend the cocktail of the day, for the price of a pint of beer you can enjoy a drink that would cost a fortune on land. Our big gripe on the cruise was the terrible British habit of guests placing towels on the sun deck chairs, most mornings after breakfast we found that by 9am all places were taken with more towels than people on deck. P&O staff seem to be of the opinion that this is normal on all P&O cruises. We have cruised with other Cruise Lines and found that after 15 minutes the deck staff remove personal effects from deck chairs not being used. Day time entertainment on deck was available in the two main pools to much cheering and banter, we elected to find a quieter and more relaxing pool at the front of the ship. On the whole we found Ventura an exellent ship and would book again if my wife elects to 'towel up' at 6am every morning and reserve our deck chairs. Read Less
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.4
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 3.0 3.9

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