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Sail Date: September 2014
Constant pressure to pay the ship more money detracted from an otherwise beautiful cruise experience. From Sept 23rd to Oct 4th, Venice to Rome, we enjoyed an interesting itinerary on a lovely ship, spotlessly clean, with very good food. ... Read More
Constant pressure to pay the ship more money detracted from an otherwise beautiful cruise experience. From Sept 23rd to Oct 4th, Venice to Rome, we enjoyed an interesting itinerary on a lovely ship, spotlessly clean, with very good food. Apparently guests and crew remained healthy, all good signs of a good ship. As experienced travellers and cruisers, we knew that the cost of this cruise was already substantial. The bar and excursion prices were the highest we have ever experienced. There was continuous pressure to sell us beverage packages (at $159 per person per day), shore excursions (at $50 to $350 per person), specialty restaurant access at $40 to 50 per person), overpriced bottled water, special coffees etc. Upselling became tiresome, for example inside the specialty dining rooms, being asked to purchase additional menu items. Staff were very friendly and helpful, but obviously were obliged to repeatedly ask "Is everything OK, is everything wonderful?". On several occasions, private conversations were interrupted by a supervisor asking the same questions, which had already been asked several times within the past 10 minutes. This felt like we were being kept on the "corporate message". Perhaps some guests did not notice, but we did, and did not like it. Read Less
Sail Date: September 2014
This review is about the ship, conditions, service, staff, overview of Celebrity Cruises, & the officers. First the ship was very clean & most of the staff helpful & friendly. Our housekeeping, head mater'd, waiters in ... Read More
This review is about the ship, conditions, service, staff, overview of Celebrity Cruises, & the officers. First the ship was very clean & most of the staff helpful & friendly. Our housekeeping, head mater'd, waiters in the main dinning room, quest services, were all excellent. This was complimented by the friendliest staff of officers we have ever encountered while cruising. We were excited to board the Silhouette due to the excellent itinerary & arriving Venice after a long 14 hour flight from the West Coast of the USA. We were very pleased with the mix of passengers on this voyage. Lots of people from England, Europe, Australia, Canada, New Zealand, & the USA. Fortunate to meet many nice people during this voyage & exchange ideas & socialize. For the most part, everyone was very friendly & polite. However there is the occasional group or passengers who insist on meeting in the middle of the hallways, jamming the traffic patterns, & oblivious to others trying to reach their destinations. This was very apparent in the evenings & the day at sea. A lot of this problem could be solved if Celebrity would not allow it's vendors to try to sell so much merchandise outside of their shops. Decks 4 & 5 particularly crowded, especially with people entering or leaving the theatre. Many had referred to Celebrity's up selling of their products & the high alcohol drink prices. I totally concur. I know it is a personal decision trying to decide if these things are of value. Wine prices are ridiculous at dinner & who pays $12-16 for a cocktail ? Further I purchased a $100 wine card at Cellar Masters. I found the selections rather odd, the pours short for the price, & lack of any help available during my visits. Machines did not function properly or the bottle of my choice would be empty. I only purchased this card because the wines available by glass at the bars are terrible. Although we purchased many bottles during our dinners in the main dining room, we were still left with poor choices for wine after dinner. I ended up only using about $50 on this card. Hard to imagine at these inflated prices, I could not spend $100 worth of wine on a 12 night cruise. ( Celebrity wins again ) Staff was very good in all areas of the ship except, the bars ( especially the Martini Bar ) We felt the bar-tenders were slow, rude, & only concerned about collecting the purchase price for beverages served. I can only guess as to the amount of revenue lost, due to these prevailing conditions. We ate in the main dinning room most of the time. Food was very good & portions adequate. Listen to your waiters, they will give you the best choices for your evening meals. Ours never failed us & we are glad we listened. Some of our tablemates did not, & were disappointed with their choices. We also ate at 2 speciality restaurants. Excellent as always, but is it worth the up-charge? Only you can decide. Entertainment in the theatre was average at best. The Celebrity Band was the best, wish they were playing somewhere else besides the theatre. The best entertainment was with the group Soul. Loved the sound, music, & vocals. However what a really dumb place to have these people on a ship this size. They attracted large crowds with most people standing. Why not use the observation lounge for some live music, they would have filled it every night, instead of a DJ playing what he liked & no one attending that performance. Get with it Celebrity, by now you show know the average age of your passengers & play music appropriate for this age group. By the way... There was piano player anywhere to be found on this ship. A large mistake by you Mr. Celebrity.We attended most performances, however on many occasions we left early & found other ways to entertain ourselves. Excursions, because this cruise is so port intensive, we decided to break it up into 3 parts. We ended up doing about 1/3 of Celebrity Shore Excursions ( which to our surprise were very good ) Private tours with just 4 people total all excellent, & the balance DIY. We are not pool people, so I cannot comment on this, but to say it was well attended on the sea day & appeared there were many lounge & chair hogs. We found the Sunset Bar more to our liking, although we did breakdown & try a hamburger & hot dog at the pool. Actually it was much better than we anticipated. The ocean was flat, the cruise enjoyable, & the weather was very good the last 9 days. Rain in Venice did dampen our spirits, however we did manage a full day tour with umbrellas & all. Perhaps these are the worst pictures I have ever taken of Venice. So glad we have visited before with lots of sunshine. Crowds are still insane & prices very high. In conclusion, I think maybe the solstice style may not be for us. Although the ship accommodations are very nice & they do a good job of moving people on & off the ship, it does not quite work for us. Just too many people. Likely we will go a ship like the Summit or try Azamara. We are loyal to Celebrity, just wish they would make a few improvements to ensure their customers satisfaction. Happy sailing... onespots   Read Less
Sail Date: September 2014
First impressions were that the ship was well designed with an attractive atrium. The staff without exception were friendly and professional. The decor was in good condition. The quality of the food in the buffet and the main dining room ... Read More
First impressions were that the ship was well designed with an attractive atrium. The staff without exception were friendly and professional. The decor was in good condition. The quality of the food in the buffet and the main dining room was very good. The first evening show for us after second sitting dinner was of high standard.  However subsequent shows were timed badly for our dining arrangements. They were scheduled at 7pm and 9:30pm At the former we were making ready for the evening and at the latter we were dining. So missed all of the rest, which was disappointing. Pre dinner performances of the house band Soul were most enjoyable and included some strong singers and musicians.  The itinerary was interesting and varied with wide range of excursions.  Our main criticism was the cost of alcohol which was made worse with the addition of 15% gratuity on every drink.   Read Less
Sail Date: September 2014
First I should say we were all invited to complete an online survey about the cruise after we disembarked. I wanted to do this, but by the time we got home (we stayed on a few extra days in Rome, and then it's a 36-hour marathon to ... Read More
First I should say we were all invited to complete an online survey about the cruise after we disembarked. I wanted to do this, but by the time we got home (we stayed on a few extra days in Rome, and then it's a 36-hour marathon to our part of the world), the survey was closed. Which is why I'm reviewing it here instead of direct to Celebrity as I would have preferred. So I guess that's the first point I would make to Celebrity: keep your surveys open a little longer, to cater for those who are not flying home immediately. (Please don't assume we can go online while we're still away; some of us take holidays to escape the tyranny of technology). It was a wonderful cruise. The ship is beautiful, the crew friendly, the food marvellous (though starting to lose its novelty and freshness by the end), the cabin stewards cheerful and charming, the whole atmosphere a lot of fun. The particular cruise we did (down the Adriatic, then Malta & Sicily, and up to Civitavecchia) included some wonderful destinations. Indeed it was these that attracted us to this particular cruise, and we weren't disappointed. That said, there are just a couple of things Celebrity need to do to turn an excellent experience into a truly outstanding one. First, the line needs to be redrawn between what is included and what we pay extra for. Alcoholic beverages we expect to pay for, but coffee at the end of your meal? OK, there is coffee in a self-help server that is free, but it's pre-mixed and very ordinary. A real coffee (or tea) is surely an integral part of dining - not an extra. Ditto regarding fruit juice for breakfast: freshly-squeezed is surely as much par for the course as the bulk supply stuff at the self-servery, and should not be charged extra for just because it happens to come from the bar. (Does it have to come from there)? More seriously, the disembarkation process let Celebrity down. The usual evening-before destination lecture wasn't given for Rome, and Guest Relations staff were remarkably ill-informed or reticent to talk about how to get from the port to Rome independently. Celebrity offered a bus transfer into Rome for US$90 per person - an outrageous price considering taxis (with less economies of scale than a bus) did it for less than a third of that price. It's a shame that such a wonderful cruise and a wonderful experience, ends on a "down" note with passengers made to feel that now it's over they no longer matter. Read Less
Sail Date: September 2014
We have just rerurned from an 11 night Adriatic cruise and loved every minute. A wonderful itinerary (although many of us think that Ravenna could be missed). Sailing out of Venice was stunning. We were blessed with great weather for the ... Read More
We have just rerurned from an 11 night Adriatic cruise and loved every minute. A wonderful itinerary (although many of us think that Ravenna could be missed). Sailing out of Venice was stunning. We were blessed with great weather for the entire cruise. Quality of ship and service were excellent as was the entertainment. Entertainment each night in the theatre was very good and better than we have experienced on other cruises. We only ate in the main dining room for dinner although we had thought of trying one of the other specialty restaurants but we enjoyed the quality of food, service and comfort in the main dining room. I agree with other reviews that there was a large effort to sell, sell, sell all the time which was annoying, whether it was photos on the ship as well as every day departing and also for the specialty restaurants, beverage packages, spas etc. Our balcony cabin was excellent but very similar to other ships although the bathroom was definitely larger and better equipped than we've experienced on other ships. Price of laundry was expensive especially with no self laundry options. On other cruise lines we have at least had a discounted laundry bag during the cruises but the Silhouette price did not seem discounted as the bags are small and cost US$45 washed only plus 15% service charge. We look forward to another cruise with Celebrity sometime. Read Less
1 Helpful Vote
Sail Date: September 2014
There are very few reviews of cruise tours so I thought I would help remedy the situation after all they can be a significant part of your vacation. When we made our online booking the #5EB cruise tour for cabin 6173 was $200 pp cheaper ... Read More
There are very few reviews of cruise tours so I thought I would help remedy the situation after all they can be a significant part of your vacation. When we made our online booking the #5EB cruise tour for cabin 6173 was $200 pp cheaper than for the cruise charge for cabin 6173. We booked the cruise tour. Well wouldn't you.? After a 24 hour flight from Melbourne via Dubai we arrived tired and jet lagged at Malpensa, Milan to be greeted by our cruise tour driver who whisked us away to our excellent 4 star hotel The Grand Hotel di Como. In a parkland setting this hotel may not have the Baroque cherubs and the Renaissance frescoes, but it is clean and comfortable, serves a good breakfast and above all the staff are excellent . After a 6:00pm tour briefing we were still not too tired to dine at our pre booked ( not included in the tour) trattoria set high in the hills above Cernobbio. Frequented by the Villa d'Este crowd, George Clooney, Ralph Lauren, Matt Damon etc. the Il Gatto Nero provides the most wonderful view of the Lake, eclectic decor, candelight ambience, good food and if your lucky, the most amazing waiter Carlitta. The tour proper began the next day with an hour long private boat tour of Lake Como Villas cruising past the Versace villa, the Opus Dei villa, the Clooney villa Oleander and compound ( 4 buildings and a large garden for him) the Branson villa , villa Balbinello etc. etc. The 2 hour lunch stop at Bellagio (our favourite restaurant Biblicus for us) was followed by the included return hydrofoil transport back to the hotel. Also included was dinner at a delightful restaurant outside Como. Next day it was a four hour bus ride to Venice with an informative commentary by our excellent guide Nardine. Now our one night pre cruise accommodation in Venice was to be at the conveniently located 4 star Hotel Splendid. As our tour group was larger than expected ( 50 ) and as the Splendid could not accommodate everyone, we and 28 others were upgraded to the 5 star St Regis San Clemente Palace Hotel. Wow! Set on its own private island this is truly an outstanding property and the definition of modern luxury,taste and style. Our large beautifully decorated room had two bathrooms , the hotels swimming pool was to die for, the silver service breakfast unbelievable, the well manicured gardens extensive, and a complimentary half hourly launch shuttled guests to and from San Marco, the hotels pier being near the Danielli. That night we dined at the (not included ) overrated , overpriced and pretentious new Oro restaurant at the legendary Cipriani. When a ferocious storm suddenly hit Venice and the lagoon became too rough for both hotels launches, but then finally calm enough for the Ciprianis, the concierge at the San Clemente sent a complimentary water taxi to its pier at San Marco to pick us up. What a hotel !! As we have visited Venice many times we avoided the stifling crowds ( they have very much increased in numbers ) of San Marco and the included morning tour of the Doges Palace and the Bascillica. Instead we walked our favourite route from Salute (and as we have visited them before ) past the Guggenheim ,Ezra Pound's house, the Accademia ,and the Frari to Piazzale Roma where we boarded the number 1 vaporetto to return down the Grand Canal. We then took the St Regis private launch back to the hotel and rejoined the tour to begin the cruise. Overall this was an amazing experience and very much value for money cruise tour. Thank you Celebrity you really did us proud! I will not go on about the cruise as all has been written so many times before, but for us there were no negatives. Needless to say the Silhouette is a wonderful ship, the weather for our Adriatic cruise was perfect, the seas smooth, the ports interesting, the food excellent ( all food allergies were well catered for ) and the crew outstanding. Well done Celebrity and we will certainly sail and do a cruise tour with you again. Read Less
1 Helpful Vote
Sail Date: August 2014
The above looks as if I'm showing off. Apologies, it is not intended! Being Diamond Plus on RCCL and Elite on Princess I hope gives us an appreciation of what makes a good cruise and where to draw attention to things that work…or ... Read More
The above looks as if I'm showing off. Apologies, it is not intended! Being Diamond Plus on RCCL and Elite on Princess I hope gives us an appreciation of what makes a good cruise and where to draw attention to things that work…or don't! We flew from London on BA, perfect timing for the ship as it arrives around 11am and it's just a 45 euro taxi ride to the port. Easy! We selected Celebrity because we had heard they were a notch up from RCCL/Princess. We were given 'Elite' status due to RCCL Diamond Plus that meant there was little queuing at embarkation due to a special 'line' and probably were on the ship no more than 30 minutes after arriving at the port. First impressions are always important and it is an impressive ship, more like a contemporary hotel than a ship but first impressions were positive. Rooms were not accessible until 2pm would be the only niggle. We were booked in a Concierge stateroom and thought was narrower compared to a similar cabin on RCCL/Princess. There certainly seemed lack of wardrobe space and the couch was never used as it is in the wrong position. Leaving Venice is a 'must see' and we left on a beautiful evening and although we have done it before it never fails to amaze. Get a cabin on the left side if you want to sit on your balcony and let the views come to you without the scrummage on deck. We had booked 'select dining' and this did not work. Having just come off a Princess cruise where we would turn up and would be seated within seconds…we'll sit with anyone….this just didn't function. One line to register, another line to wait. Sorry Celebrity this is not what I wanted to experience for dining. The dining room, the two occasions we used it was far too dark with those with a 'torch ap' on their mobile phones being in demand to read the menu. I kid you not, it was that dark! Perhaps 'select dining' is planned not to work as there are plenty of 'speciality dining' options but these carry significant add ons and that's where Celebrity want to push you. I have no problem with a once in a cruise paying that bit extra but I don;t think it should be the only viable option. Naturally there was the buffet which was excellent and at 8-15 was quiet. This was our first cruise, number 72 where we have eaten in the buffet at night! Interesting to see plenty of officers and staff but the trouble with the buffet is it's all over in a matter of minutes…you eat your food and go. Not what we really wanted! The main restaurant is called Grand Cuvee. It should be Grand Queuvee We generally found the bar prices to be more expensive than Princess, perhaps by a factor of 20%. You can still get a bottle of wine on Princess for $25……Celebrity add another $10. On sea days unfortunately there is still the saving of chairs by towels and non-existent passengers. We were on the Soltice deck, reasonably quiet but still plenty of bed hogs and no 'towel police' visited the top deck. There should be NO saving of chairs. If you go to lunch…tough. It's the only way……or get enough loungers! The loungers were however much better than RCCL/Princess. More comfortable and padded and the 'beds' were brilliant. The ports were great, Kotor is lovely, Santorini a joy if you get off early and make it before the main body of passengers, Athens was busy. Olympia was interesting. We had booked a private tour, got to the ruins before the coaches and finished the day in the mountains in a monastery that few tourists would visit. Fascinating! Back to the ship. The entertainment seemed a notch higher than Princess/RCCL, the house band 'Soul' were excellent although playing in the atrium area most of the time but the atrium is busy and therefore if you really want to relax and listen to the music it's not really an option. The officers were really friendly, never seen or heard such a friendly captain. They joined in on a number of activities and that was new to see crew v passengers in a poker tournament! The ship was incredibly clean and the staff very friendly. We were able to use the sky lounge every evening as part of the 'Elite' status and there were some friendly passengers there. Complimentary drinks and snacks in a beautiful bar. My only gripe is the time, 5-7pm compared to RCCL's 8pm. I don;t want to spend more time there, but would have preferred a later option. But compared to Princess where there is not a complimentary nightly option this is a nice perk to have. Disembarkation was easy. Find it amazing that there is no passport control when you get off. This happened at Southampton 2 weeks earlier and then again at Venice. Compared to when you do a Caribbean cruise and have to sometimes endure US customs twice, it seemed the complete opposite! The BA flight back at 12 means that you can stay on the ship til 9.30 and be in plenty of time. No hanging about. Would we book Celebrity again? Yes we would. But we would certainly not do select dining and if there was the complimentary 123 promotion would take the drinks package but upgrade it for $10 a day on board. Is it a notch above RCCL…..probably yes.   Read Less
Sail Date: August 2014
We booked a one week eastern mediterranean cruise on Celebrity Silhoutte from Venice to Kotor, Santorini, Athens and Katakolon. Did exactly the same cruise on another ship years agon so we knew what to expect in the ports. Cabin: As the ... Read More
We booked a one week eastern mediterranean cruise on Celebrity Silhoutte from Venice to Kotor, Santorini, Athens and Katakolon. Did exactly the same cruise on another ship years agon so we knew what to expect in the ports. Cabin: As the price difference between the Aqua Class Cabin and a Sky Suite was marginal we decided to try the Sky suite this time, only suites available were the ones looking to the aft od deck 10. There were also ones available on Deck 11 but the Cafe is right above and I read people complained about the noise. As we also already experienced huge noise problems in a cabin below pool deck on another ship, we always avoid that. Sky Suie 1667 was absolutekly perfect, the extra space was great, double the size of closet and drawers, huge bathroom with bathtub, nice sitting area and huge balcony. The butler was perfect, took extra care, nice snacks every afternoon and coffee whenever we wanted it. Only disadvantage compared to Aqua Class Cabin (which is cheaper), water is not included in the suite. There was only one main issue, which we experienced after the first night, there was soot all over the balcony and covered floor, chairs, handrail and table. Whenever we wanted to use the balcony, we had to clean with towels. The steward did his best to keep in clean, but after some hours soot was all over again. Staff told us, that this problem is known for all Solstice Class ships. So overall, we would never book a Sky Suite at the aft again, book only one at the side of the ship!!! Public rooms of the ship are spotless and elegant, we love the restaurant and all bars. Had food in the MDR nearly every night and it was always good. One night we had dinner at Lawn Grill and loved it, you must have this at least once during your cruise, perfect open air setting. Staff overall the ship was really helpful and nice. Embarkation and Disembarkation in Venice was smooth, to get offthe boat we opted to carry our own luggage which saves tremendous time. Tendering process in Kotor/Montenegro and Santorini was also smooth. Our favourite port is Santorine, its a must, perfect views and so relaxing just to hang out in a nice cafe in Fira. Athens was also nice, we never booka guided tour, in Athens we took the Hop-on Hop-off bus, which is waiting right at he port and took the 3 hours tour. After the tour we had lunch in Athens, a walk in old town and then took the bus back to the port. In Katakolon we did not take atour to Olympia, just walked across the little town, nice bars and cafes along the seaside. Then walked to the little beach (which is not really nice and well kept, but at least has a bar and showers) for a swim. Kotor in Montenegro was also a nice stop, comparable to Dubrovnik, nice small streets to stroll around. Entertainment program was really first class, we loved most of the shows and the entertainers in the bars were one of the best we have seen on ships. One minor issue on the public decks: Nobody cares on the towel policy, people start reservibfg deckchairs as from 6 am and nobody cares. I saw people asking the "Pool Butlers" for help and after compalins they removed towels. Once I did it by myself for an older couple looking for deckchairs. The two chairs next to us were reserved for 5 hours, nobody came. I think this policy has to be executed. Overall, Celebrity did not disappoint, beside the Soot Problems the Cruise was fantastic. Read Less
Sail Date: August 2014
Just returned from 7 nights on Silhouette eastern Med. and Greece sailing myself and DH. The overall experience was of course very good. We arrived in Venice 3 days before embarkation. Non-stop from Philadelphia on USAir. Slept all the ... Read More
Just returned from 7 nights on Silhouette eastern Med. and Greece sailing myself and DH. The overall experience was of course very good. We arrived in Venice 3 days before embarkation. Non-stop from Philadelphia on USAir. Slept all the way so we were feeling refreshed and ready to go. We were staying at the Papadopoli Hotel which is right across a foot bridge from the bus station. I highly recommend this hotel if only for the location and ease of getting around. You can get a very good rate including breakfast if you look around various websites and book early. The bus cost 6 euro each left almost immediately after we boarded and were were in Venice within 30 minutes. A quick 2 minute walk across a foot bridge with wheelchair / luggage ramp was very easy. Check in was smooth although the attitude of the 2 gentlemen at the front desk could have been more pleasant. We enjoyed a lot of what there is to see and do in Venice but I'm sure we could have done alot more. Went to the Doges Palace which was spectacular and loved sitting in St. Marks square with the most fabulous ice cream concoction I've ever had. Missed going inside of the Basilica. We didn't buy a ticket before hand and the line was an hour and a half long. That day was sunny and hot, hot, hot . Ate in some good places and some not so good places. Can't remember their names but non were memorable, I'm afraid. On embarkation day we simply walked back over the foot bridge to the People Mover which is right at the bus station and that took us directly to the cruise port. One problem here. Bad signage as you get off the People Mover. No one directing where to go and so we just started walking towards the ship. We did pass a group of people waiting for something perhaps a shuttle but we saw no signs as to what they were waiting for so we just kept trudging. Took about 10 minutes to walk. Here's where it gets disappointing. We are Elite and were quickly checked in but given a number 6 to board. We didn't understand why such a high number but we soon found out. The Zeniths, suites, Aqua and Concierge board first then the Elite plus and then Elites board along with all the other Captain's Club members. We had to wait about 30 minutes after boarding began. I guess we're not so special anymore. Maybe it's always been this way. Maybe it was because there were a lot of passengers. But we started to get the feeling that the almighty dollar is how Celebrity measures status now. No biggie, we were so excited about the cruise it really didn't matter at that point. We carried our swimsuits with us and so after a mediocre lunch in the buffet we found a cozy spot by the pool to look out over beautiful Venice and get some sun. Our bags arrived quite quickly to our balcony room # 8289 which was very nice except for the overhead storage. That was a bit inconvenient. The bathroom was great. Large and roomy with a largish shower with double doors. No more sticky shower curtain, yay! All of the staff seemed genuinely happy and went out of their way to assist in any way at all. Our room steward Gleno was a gem. Sailing out of Venice was just beautiful. Hard to describe the experience but everyone should do it once. We booked Qsine that night because of the first night 30% discount. (What happened to half price?) We both had the included classic drink package and I found that the Benziger chardonnay was just fine. DH mostly beer or rum and coke with an occasional martini so the classic was sufficient. Until we found the Molecular and Martini Bars. DH wasn't interested but I wanted to try some schmancy drinks so I upgraded on the 3rd night for $51.00 and was glad I did. Tried some really great drinks, hic. Our first stop was Dubrovnik. We found a taxi at the pier with the best driver in the city. We were so enthralled by listening to his knowledge of his country that we forgot to get his name. He took us to the top of the mountain overlooking the city. The view was spectacular and our driver was very informative with a great sense of humor, too. He dropped us off at the old city where we thought about walking the wall but it was about 90 degrees that day so we just walked around and bought a couple of things including a disposable camera. DH dropped my good camera on deck that day and it was not repairable. I used my Iphone from then on. Let me say we thought that besides our driver most of the locals seemed like they didn't like tourists. A waiter where we stopped for drinks said to me (while my DH was in the restroom),"Are you American?" But the distaste with which he said that was obvious. I said jokingly "yes we are, we're horrible American tourists". To which he responded "I thought so." Jerk. Everything was super expensive. They have a short tourist season and they jack everything up during that time. Next sea day we spent in one of the Alcoves. I had prereserved it on line and after seeing them in person we kinda had second thoughts but there was nowhere to sit by the pool (chair hogs) so we used that as our base for the day. I have to say the service was spotty. About 11am we decided to have a couple of bloody mary's so we called our attendant who quickly forgot about us. After watching her move around the deck for 30 minutes I finally went over and asked about our drinks, "Oh I forgot!" No biggie, it happens. But the same thing happened with our afternoon attendant. After 30 minutes, "Oh I forgot!" We enjoyed the peace and quiet, but we don't think we'll do the Alcoves again. At $149 for a sea day we'll just hunt down some deck chairs next time. Our only ship's tour was Ephesus. It certainly rivals other ancient cities we've seen. Just spectacular and a must see. Our tour guide was delightful if not quite understandable. But we got the gist. Later we walked thru the bazaar near the ship and found a lot of shopkeepers are related,lol. Each shop I bought something they'd send me next door to their brother or cousin, it was really funny. I bought a small "Turkish" rug from a delightful shop keeper who looked exactly like Robert Di niro. I guess he felt bad that he probably over-charged me (I didn't care he was such a hoot!) so he gave me another one for free as we walked out. We've been to Kusadasi before and the people are just the nicest, friendliest we've ever met. 2nd sea day was another formal night and we went to Muranos. The service was wonderful if not the lobster. It was the same lobster they probably were serving in the MDR with a so-so sauce on it. I found my favorite wine by the glass Mer Soleil in Murano at 20.00 each. That made the dinner superb. Only problem is no one in any of the bars was willing to try to serve me a glass after that. I guess they wanted me to buy the bottle at 75.00 ($60.00 with discount). But the math didn't add up. I would have spent $12.00 for 4 glasses or $60.00 for a bottle. So back to classic package wine. Went in the Wine Cellar once but the attendant was kind of snooty and all I wanted was Mer Soleil which he sniffed that he had never heard of it. Never went back there. It used to be if we saw an envelope on our door it was an invitation to the Captain's table or a special event. Now it's just advertisements for jewelry or some other way of giving them more money. Didn't expect that from Celebrity. Kinda cheesy. We had been to Mykonos before so we just walked along the shore and stopped for coffee since we had to be back to the ship early. Mykonos was surprisingly low cost so we bought some doo-dads their such as olives, olive oil and olive soap. We like olives, can ya tell? Corfu was our next and last stop. We took a bus to the Fort where I had an iced coffee in the shade while DH climbed to the top. He said the view was beautiful. Then back to town where we just walked along the esplanade (another blistering hot day) and stopped for a drink, then Caught the ship's shuttle back to the ship. $10.00 each way. Last sea day got up early got our chairs by the pool and never left until lunch time. The pool police were out in force that day and we were glad as we watched people put down their stuff and never come back. One thing that the ship is missing is a children's pool. Kids took over both pools every day. Two kids were throwing a ball back and forth all week and no one told them to stop. It was annoying to say the least. We kind of expected a lot of kids but didn't know they wouldn't have their own pool. We ran into a brief but powerful storm late afternoon. Captain came on the PA to reassure the passengers that we would sail through it quickly and that the ship could handle this, and it did beautifully. Noticed by the last day that the staff were not as perky and eager as the first day. But neither were we,. The last day is always the saddest. The Silhouette is a beautiful work of art in itself. The designing and engineering that went into it is phenomenal. We never felt crowded, except at those chaotic $10.00 sales which I tried to stay away from but couldn't. So in a nut shell, the ship was lovely, the staff were great and the food good if not great like it used to be. Entertainment was hit and miss. They had a really fun party out by the pool one night with the band Soul playing great dance music. That was our favorite band. The female singer could sing anything really well. This was our 40th cruise and we were celebrating our 30th anniversary so we'll never forget this one. Now we have to find a place that still develops film for that 20euro disposable camera we bought in Dibrovnik, lol.   Read Less
Sail Date: August 2014
This was the second year in a row that my wife and I chose a summer cruise in Europe. We wanted some beaches this year, and Celebrity had the best itinerary for us. In particular the fact that Venice was the start point was the top selling ... Read More
This was the second year in a row that my wife and I chose a summer cruise in Europe. We wanted some beaches this year, and Celebrity had the best itinerary for us. In particular the fact that Venice was the start point was the top selling point We flew into Venice on Thursday overnight into Friday and spent two glorious days at the Bosco Venezia. As advertised it was close to the main sites without being too crowded. I was surprised by the fact that the gondolas were so cheesy (our gondolier rudely informed us that they only sing in the movies and he seemed disinterested otherwise). Nevertheless it was a beautiful city with much to offer. We embarked on Sunday. You must definitely use a water taxi to the port, as it was extremely easy and convenient. Embarkation was excellent , and the view leaving Venice was awesome. As far as the ship was concerned, it was somewhat lesser than Royal Carribean in two areas. One was the lack of friendliness in the room stewards. We have always made friends with the stewards on prior RC sailings, but the steward was either very shy or not interested in interacting. The other issue was the constant badgering for jewelry sales almost everywhere you went. We also thought the $500 watch giveaway was fixed, as the person who picked the name picked her own relative. There were many pluses as well. Two of the best shows I have ever seen on land or sea were the magician Gary Allan and the twisted pianist John Courtnay. They also had a comedian in the midnight show who used to open for George Carlin. In particular the activities manager Maria worked so hard and was the best I have seen at her particular job. We also had an inside cabin that was quite spacious and well designed in every way. The food was top notch and the buffet was well above average. The solarium was pleasant and there were many fine amenities throughout the ship. We had four ports and only did one tour, that in Ephesus Turkey. The ruins were a sight to behold and quite incredible. If the tour had ended there, it would have been five stars. Unfortunately, the tour continued at a "theme park" that was merely an excuse to sell the tour operator's crap. We bagged out of the carpet making demonstration at the end, and we were told by others it was also used to peddle souvenirs. Mykonos and Corfu were both excellent. We took a taxi to Paradise Beach in Mykonos, but we had to leave before the party started. We rented a car in Corfu and drove to two beaches on the other side of the island. They were world class. Dubrovnik was a nice little port town with beautiful views and easy walks. I strongly recommend not taking any beach tours as you can save a lot of money doing it yourself. We disembarked in Venice and the transition was seamless. We are very glad we chose this cruise.   Read Less
Sail Date: August 2014
We had always been loyal to another cruise line.. but it was becoming tired and very predictable...and so we thought that we'd try Celebrity. Wow! An amazing experience with friendly (really friendly) staff and crew, a fabulous ship ... Read More
We had always been loyal to another cruise line.. but it was becoming tired and very predictable...and so we thought that we'd try Celebrity. Wow! An amazing experience with friendly (really friendly) staff and crew, a fabulous ship (Where did they hide all of the other passengers?) and an interesting selection of ports. We have booked our next Celebrity cruise already! Venice to Venice via Turkey 23rd August 2015. The food and drink: great speciality dining, especially the Tuscan Grill and Muranos. Be warned that the wines are expensive ---but it's an amazing wine list. No problems with the other eating places that we tried: the main dining room, the deck grill and the room service food were all fine. Entertainment: we don't do shows but we really liked the two classical guitarists, the reggae band and Distrikt.One ---hey guys, I really enjoyed dancing to your music! The concierge for Michael's Club, Anca, was outstanding! A one in a million! If she's your concierge, you are so lucky! The captain was charming and so amusing. We dined with him and also met him later on on the cruise. Thanks to the officers and crew for the Cruise Critic gathering one morning. We enjoyed meeting one another and sharing memories of our cruising. Read Less
Sail Date: August 2014
This is about my 15th cruise 5 th with Celebrity and the pros far far outweigh the cons. We started with a pre day in Venice, staying at the Hilton Molino Stucky, nice hotel off the beaten path, and nice to come home to, as Venice was ... Read More
This is about my 15th cruise 5 th with Celebrity and the pros far far outweigh the cons. We started with a pre day in Venice, staying at the Hilton Molino Stucky, nice hotel off the beaten path, and nice to come home to, as Venice was very crowded. I love Venice and have been there many times, this time seemed so so busy and very very expensive to get around. I did book private transportation which were expensive but very accomodating and always where they were suppose to be. We used Venicedriver.com and dealt with Svetlana prior to our trip. She always responded quickly and service was excellent but again it is very expensive to get around Venice.The public transport is ever present however they are very crowded and people have luggage and not a lot of places to sit so we opted for private transport worked out well for us. We did Venice on our own as we have been here before. Our traveling companions had not. So, we did get up very early to get them into all the attractions and it worked out fine. Just remeber to go early or you will wait for hours to get in. St. Marks square was also very very busy and expensive. My suggestion is to go off the beaten paths you find wonderful restaurants and little shops. Getting lost is such fun in Venice. We had privated transport from our hotel to ship the next day and again they were right on time. We boarded the ship about 12:30 p.m. and walked right on board (we were in Concierge Class). Champagne as we entered is always a nice touch and really enjoyable. Our room was ready and we went right up dropped off our bags and went for lunch. This ship is beautiful, and clean. Lunch was wonderful. If you can not find something to eat on this ship you certainly have a problem. We decided to go back to the city. My only complaints about this cruise ship and many others as they were always complaining about. The upselling and the transportion to the towns. I do hope that Celebrity takes a look at these issues or I am sure they are going to lose customers. One gentleman said it so well, he said I just got off a long flight got on the ship, he was tired and hungary and the first person he meets wants to know if he wants to go to a upsell restaurant. He said hell, I just got off a plane I am tired, I just want some lunch and relax. Then there is the sooooo overpriced transportation that is so crazy you just want to scream. The poor staff is so unorganized it was sad. More about ship transport later. We did take the people mover it was so crowded we got off at Rialto Bridge, walked around and had dinner at small restaurant. We decided to try and get a taxi back we did negotiate one back and was well worth it but expensive. Our first stop was Koper, slovenia We had a private tour with Ivan we went to the Lipica Horse farm, a tour of the old town then off to his store for a wine and cheese tasting. We had a great time and would recommend this tour guide. He is basically right off the ship however I would book in advance to secure the time you want. email is istranka.koper@gmail.com Ivan is the owner and responded quickly to all e mails. Would highly recommend his services. Next day was Ravenna, Italy. Again transportation from ship to town was down right expensive and so un organized. This we felt was a rip off by the ship. One must keep in mind that most shops in Italy/Europe close for siesta, so if you want to shop go into the towns early. The town is very cute with lots to see and very friendly people. Next day was Split Croatia. We just walked around town and had a lovely day. The old fort is wonderful. there was lot to see and do on your own. They are noted for coral and onyx and there was plenty of it at some reasonable prices. Next day was Dubrovnik. We ended up hiring a taxi right at the ship. He was very interesting and took us to some beautiful stops above the city looking down at the old town and the wall. It was a real treat and we loved Dubrovnik. Inside the wall is so interesting. Never did find the Buza Bar. Next day Koter, Montenagro. We all agreed that this was one of the most surprising and pleasant ports. We had a private tour, that I booked last minute with monttravelers@gmail.com. The owner and driver Diko was fantastic. We had such a wonderful day and can not recommend Diko enough. He loves his country and went out of his way to make sure we all enjoyed. We were scheduled for a 5 hours tour however it was well over that time with us. Diko was so interesting and we went to such great places off the beaten path to see what life was like in Montenagro. We visited many sites along the way to the Old Town Budva. Then off to St Stefan where caino royale was filmed. The scenery is breathtaking. Diko took us to a off the beaten path to try the ham, cheese and wine from his country. I can not say enough about our tour with Diko! I can only say if you are in Montenagro and want a great tour e mail him. Next day sea We enjoyed all the amenities on board. There is so much to do the day flew. Nest day Olympia, Greece. We had a tour with Andre Samos at olympiataxi@yahoo.gr We had a wonderful time with Andres. He took us to see the ruins of Olympia, then off to the town and some shopping, coffee and sweets. He took us to a winery Mercuri Winery which was wonderful we were able to taste wine cheese and olives it was great. Then off to a monastery which had without a doubt the most beautiful scenery in the world. Andreas took us to a restaurant that was off the beaten path with some of the best greek food we have had, then they brought out baklava! We were so full never ate dinner that night. We loved every second in Greece. People are friendly and very helpful. If you need a tour in Olympia e mail Andreas you wont be disappointed. Next day Malta- Beautiful sail in, lots of history here. We were on our own here and really enjoyed it. We took a taxi into town and just walked around, went to museum which was great. It was very hot in Malta. They do have beautiful filligree silver. Loved shopping here. Worth every penny! We took one of the small taxi's back to ship and it was fun. I would like to say a few things about the Silhouette and the crew. They were amazing, our room stuart Hector was a gem and I can not say enough about our dining experience with our servers Suria, and Anto and of course the ever smiling Erde the wine stewart who never missed a beat. It made our dinners so enjoyable we never wanted to leave. Of all the cruises we have been on they were the best!!!!!!!! The ship is so clean and they really know how to handle people on board. Did not really go to any shows as we were so tired at the end of the day. We heard that they were good. We knew this was a very intense port cruise and we were ready for it as we wanted to see as much as possible. My only suggestions to the cruise line is to cut out the upselling, take a look at the prices you are asking for a bus ride and for heaven sakes stop the crazy $10. days it is out of place on a ship like this. Besides that we loved the food on Celebrity, the service, and the beautiful ship.... We certainly will sail again with Celebrity. It is just going to be hard to beat our dinner service it was wonderful! The Ship singers that were in the main lobby were great and we listened to them most nights. One last note which is not very promising. The Mecenate Palace Hotel which is where we stayed in Rome was the downer of the trip. Would never recommend this hotel. If anyone wants additional information please do not hesitate to contact me. Shopinpat@aol.com Read Less
Sail Date: August 2014
It was our 2nd cruise with Celebrity and as previous members have stated, there seems to be a push for you to pay more money. We really could not fault the main dining room with an excellent team looking after our table. The cruise did ... Read More
It was our 2nd cruise with Celebrity and as previous members have stated, there seems to be a push for you to pay more money. We really could not fault the main dining room with an excellent team looking after our table. The cruise did not get off to to a good start for us (and 30 other guests) as after the lifeboat drill we went up to the front Skyview Room to view the departure from Venice down the grand canal. Unfortunately a young lady who introduced herself as the "captain's assistant" informed us we would have to move as the room was going to be used for a private function. So we were kicked out. No notice had been provided and we had to stand in the cold. The same room was reserved for every departure. So much for the little people. Our next complaint was the excursions. We booked 5 and 3 were late departing the ship by up to 45 minutes. The excursions are expensive and yet the crew could not get their act together. I plan to give another cruise line a chance for my next cruise and I beleive a number of other guests will choose to do the same. Read Less
Sail Date: August 2014
The actual ship is typical Celebrity, nothing faddy just a great looking, classy ship. Staff are all friendly and go above and beyond what is needed. On one occasion I asked if they had any tea bags left and one waiter went searching high ... Read More
The actual ship is typical Celebrity, nothing faddy just a great looking, classy ship. Staff are all friendly and go above and beyond what is needed. On one occasion I asked if they had any tea bags left and one waiter went searching high and low even though I said he didn’t need too. We had a lovely suite that was modern, clean and well kept. The room attendants do a remarkable job of cleaning the rooms- maybe a bit too much, it seems like they are there 24 hours a day! The ports were a nice variety of places but we did have to tender in Mykonos and Corfu which seemed to take quite a while. We had already seen Corfu and decided to stay on board that day anyway, might have been a good decision as there was a lot of people still waiting hours after stopping in Corfu to get on a tender boat. We did just one tour to Ephesus (from Kusadasi) which was excellent but quite demanding, it was a long, hot day but very enjoyable. Silhouette offers a huge amount of activities on board but for us it was all about the itinerary and relaxing so we didn’t really take part in extra activities. We did enjoy the music around the ship and we went to the theatre nearly every night and enjoyed most of the shows. An excellent show was Luca Volpe who did a mentalism show, something I had never seen before, we really enjoyed that and thought it was the best show of the cruise. Food was excellent, great choice and quality. They really pulled out all the stops on the last day with special desserts and sweet treats in the buffet. We mainly ate in the buffet but did go to the dinning room a few times when it was really busy in the day and occasionally in the evenings, either option is great and depends on what you like. There is also a large variety of bars and cafes on board, the choice is amazing for a ship. Another lovely cruise on a Celebrity ship. Read Less
Sail Date: August 2014
We have done one cruise before, a 3 night one to the Bahamas in 1998. Things have changed a bit since then. The Silhouette is all that other cruisers have said in previous reviews. We had great service and a great trip. Amongst the best ... Read More
We have done one cruise before, a 3 night one to the Bahamas in 1998. Things have changed a bit since then. The Silhouette is all that other cruisers have said in previous reviews. We had great service and a great trip. Amongst the best for service was our butler, housekeeping team, guest relations and concierge. We needed a bit of help before we sailed with trying to get something through Italian Customs in time to sail. In spite of the concierge's best efforts, we were not successful. She worked very hard for us. We also had issues with an air con leak in our cabin. After the 4th day of it, we asked to speak to someone in management. The Assistant Guest Services Manager we dealt with was excellent We had one of the Sky Suites and loved it. Having a balcony and extra room in the cabin was great for a 12 night cruise. We were under the buffet floor though and I was woken every day by the noise of some sort of wheeled cart going back and forth. The food was a disappointment to us. We expected a Las Vegas style buffet and were disappointed to find it more like a mall food court. Sometimes the food was dreadful, including a burnt spaghetti bolognese sauce. We only ate once in the main dining room and the food was nice. We didn't eat at all in the specialty restaurants. We checked all the menus each day but I have very specific food needs and for the most part the dining options didn't cover them. We did bring food back to the ship from our shore visits and I ended up mostly eating that. Because we were up early, we were asleep early and couldn't stay awake for the shows in the evening. I had more than one experience with the spa. On separate occasions I had a manicure and a pedicure. The nail tech was excellent. I also had a massage and couldn't wait to get out of the place. The massage therapist spent a lot of time trying to sell me other services and products. It wasn't at all relaxing. We did a few of the ship's shore excursions. One of them was fabulous - the trip to Bologna. The tour guide was great on the way there and we had a wonderful time wandering round. We bought quite a lot of food from the market there and it was all divine. I wonder though, whether the cruise company audits the companies it contracts to provide the excursions though. We were disappointed by the guides in both Koper and Sicily. We cancelled a few of the trips we had booked and changed some too, once we'd been to Bologna and Koper. As we'd been to the Amalfi coast previously, we made an arrangement to go with a private tour I arranged. We travelled with Charming Italy tours. They provided a car and driver/guide to fit with our wish to have lunch in Positano. The car was in top notch condition, the driver was knowledgeable but not pushy. He asked us if we would like a recommendation for lunch and the food at the place he took us to was exquisite. I'd happily book with them again and heartily recommend them. Disembarkation was smooth until we got out to the place where everyone was meeting their transfer drivers. That was chaotic and not a little unsafe with cars driving in and around people. I'd had to change our transfer time several times as we kept getting different information about disembarkation times. Our travel agent initially told us that disembarkation was at the docking time of 5 am. So we arranged the transfer for that time. Then when I did the online check in, it said 11 am. So I booked to fit with that. Then on the ship, the disembarkation form listed the last time off as 9.30 am, so I rebooked to fit with that. All in all, it was a good way to see a lot of places in a short time while not packing and unpacking all the time. Then we could decide which places we'd like to go back to for longer. I think we've decided we are not group booking type people for shore excursions though. Read Less
Sail Date: August 2014
Just got back from an awesome vacation... this was my fourth saling with Celbrity but second time for my daughter and husband. Flew from Vancouver to Seattle,Paris and finally got to Venice via Delta Airlines. Must say we were impressed ... Read More
Just got back from an awesome vacation... this was my fourth saling with Celbrity but second time for my daughter and husband. Flew from Vancouver to Seattle,Paris and finally got to Venice via Delta Airlines. Must say we were impressed with service on Delta and will fly with them again. Spent 2 days in Venice.. stayed at Hotel Becher, a small boutique hotel right in San Marco. Anna, the hotell Manager and Giovanni were awesome. The rooms were great, great continental breakfast by the small jetty infront of the canals were an extra treat. Would definitely stay here again. Our other travellling party came to pick us with their water taxi and we made our way to our ship. The greeting Celebrity once we disembarked from the water taxi was excellent. Our tagged baggage picked up right away and we were directed towards the main building. It did not take long to get our seapass and soon we were on board the Silhoutte... We were greeted with mimosas or champagne once we got on board. Our cabins were not ready as yet so proceeded to Oceannview cafe for buffet lunch. Having been on board the Soltice and Equinox, knew that there would be great Indian curry available. As expected, the Indian curry was superb and did not disaapoint even our Indo Canadian travelling friends. Service was fast and efficient and there was no shortage of table waiters cleaning tables and getting refreshments for guests, unlike our last sailing with Princess in November. Also loved the ice cream selection. Was pleasantly surprised that one could get apple and orange juice at the fountain as other cruise lines often only had lemonade, ice tea and water. Cabin - we got to our cabin once we were informed they were ready. We were on the 8th floor and had a balconey. The double bed looked comfortable and there was a sofa, which we assumed would be the sofa bed for our daughter. Bathroom and shower stall was a decent size. Initially, we thought there was inadequate drawer space as we only noticed the 3 small drawers by the vanity table. Did not realize there was a huge drawer section right underneath the sofa and also storage space above our double bed. Stateroom attendant.. We only saw our stateroom attendant when we first got into our cabin and when I was looking for our tagged luggage to arrive. Our tagged luggage took some time to get to us, as they did not show up till about 3:50, 10 mins prior to our muster driill. I had hoped to unpack prior to the muster drill as I wanted to partake in the 5 pm sail out of Venice and then head to dinner. Dining room experience at Grand Cuvee - our waiter Bobi was from Macedonia.. He was somewhat difficult to understand, but he did try his best to be efficient and attentive. He recommended the breaded pork chops for dinner on our first night. I did not order the Pork chops, but my husband did and he loved it.. It was probably the best meal we had aside from the Caribbean lobster tail we had our second formal night. I have to say we were not overly impressed with the menu and the food selection nightly. It was very predictable.. Chicken dish, white fish, lamb or beef dish and a vegetarian dish - like tasteless couscous or extremely salty vegetable korma(indian curry dish) and the every day special - spaghetti, salmon, chicken, caesar salad, escargot, shirmp cocktail, french onion soup and new york cheese cake or fruit and cheese tray. Out of the 7 nights, there were really only two nights we enjoyed the selection of food offered. The first night and the second formal night - where they had Caribbean lobster tail, duck ala orange and mushroom risotto. We gave up on our final night and went up to Oceanview cafe for buffet dinner for better selection of salads, and dinner entree We only had lunch once in Grand cuvee- again, the lunch menu was rather boring.. On the other sea day, we ate in Oceanview cafe again for better selection and taste. Did not try any other dining areas as we were not into hamburgers etc.. wanted to try the altenative healthy lunch and breakfast cafe on deck 12t, but never made it. Because we had the classic beverage package, we frequented Cafe al Bacio alot for our tea, cafe fraps and light pastry dessert. The lemon and fruit tarts were great. Entertainment. Overall my daughter enjoyed all of the shows, the Broadway shows, the ventroloquist, the interactive truth or lies session with the Captain, Cruise director and guest ventroloquist. Sin city comedy and burlesque dancer was enjoyable and got our 23 year old daugher laughing non stop. The ships main band, Soul was amazing. Both the female and male singers had amazing voices and were by far the best singers we have experienced on any of our cruising experience. We practically listened to them every night. Distrik one comprossing of 2 men , one on drums and the other on synthesizers were energtic and often caused fellow passengers including my husband and I to dance up a storm around the Martini Bar. Liquid theme pool side party on deck 12 was a smash. Districk one performed here and got every one in a energized party mode... the Silhoutte dancers entertained us in and out of the pool. The activity director even convinced one fellow passenger to jump into the pool along with the other Silhoutte dancers. We felt like we were at a wealthy person's pool side party with highly energized dancers and fellow passengers. A unique and unforgettable experience. Mask - Venetian theme party on our final night. Our Silhoutte dancers dorned Venetian masks and gowns and entertained and rocked with us on the 3rd floor foyer.. Another memorable experienced and we truly rocked till we docked. The dance party moved onto the Martini bar where Distrik one took over the dance fever and we were rocking till late being our final night on board.. We also made our way to Quasar on the 4th floor to see what was happening there.. Great DJ music with a younger crowd, but still enjoyable.. We usually see single ladies dancing up a storm on the dance floor, but this time, we saw some very good looking young men dancing on the floor by themselves.. Too bad, no single ladies around them.. what a pity! Activities - we took part in the Are you smarter than your ship officer contest.. Fun and interactive. Watched the sail into Kotor from deck 6, Heli pad with ship's officers. An amazing sail in experience. Never had this opportunity before. Watched and enjoyed the passenger vs officers Pool Volley ball challenge. Great to see how interactive and visible the Ship Captain and his crew of offcers were throughout the cruise. They were even serving mango sorbets to passengers on deck 12 and the lawn area on one of sea days.. Never experienced that before.. Not sure if that is a new thing Celebrity is doing or just this Ship Captain from Greece. Ports of call - Kotor, Santorini, Athens, Katakolon were all great and memorable. We opted to hire private tour guides as we were a party of 6. All were booked based on recommendations from Trip Advisors and fellow cruise critics.. Thank you! Weather was hot - 24 c in Venice , 34 to 35 c in Athens, Santorini and Katakolon.. We managed with lots of water, hat, sunscreen, light clothing ,air conditioned and humour. All in all, an awesome cruise... only downside was the fact that some passengers reserved pool chairs first thing in the morning, only to show up 5 hours later while other passengers walked back and forth looking for chairs. The Pool deck attendants should remove towels after an hour if the passengers dont show up.   Read Less
Sail Date: August 2014
We did a back to back boarding on Aug 10th, 2014 These were our 29th & 30th cruises (24 on Princess) and the first on Celebrity. For those reading this review I will try to make a comparison. I'm sure others have different ... Read More
We did a back to back boarding on Aug 10th, 2014 These were our 29th & 30th cruises (24 on Princess) and the first on Celebrity. For those reading this review I will try to make a comparison. I'm sure others have different opinions but theses were our feelings. Pros: 1) Beautiful ship -.loved the balcony flooring and the bathroom 2) Friendliest crew of any of our cruises - they all seemed happy and to get along well .3) Officers very visible. Loved the questions/answers with the Captain. 4) Tuscan Grill best Specialty Restaurant we've experienced. 5) The Buffet layout is easy to navigate and having a pasta station (despite the server using bare hands when the noodles were hanging over the dish edge) and ice cream station were nice. 6) Entertainment was hit and miss. Guest singers were very good but the illusionist was not as enjoyable. The welcome production show was the only one I enjoyed and neither of us cared for events that had the production crew doing "weird poses" or walking around in a "zombie" state. DH enjoyed the Silhouette aerial show but I much prefer singing and dancing. 7) The Silhouette Theater is very nice but beware of posts that block your view. Cons: 1) Food (dining room) -no special breakfast items each day...always the same menu. One day the scramble eggs were so watery that there was more water on my plate than egg. The veal cordon blue was so tough it could not be cut with a steak knife. Getting another selection was no problem. We found the breads and pastries to be dry and no where as good a selection as we have had on Princess. Frequently we had the always available Shrimp Cocktail for a starter because of the poor selection of others. Desserts were very poor especially the cobbler with a big lump of dry crumbs on the top and the Tiramisu which was a watery glob. The ministroni soup was a watered down tomato with no vegetables. Buffet- crowded and noisy with many dirty tables that sat uncleared for quite a while. 2) Turn around service when doing a back to back. Room steward was to move our clothes and just heaped them on a flat trolley despite me asking for a rolling rack. There were clothes all over the floor and one pair of slacks were totally black from being run over by the trolley wheels. 3) Room steward - here again the first cruise they were very poor- we had to asked for towels and wash clothes on several occasions because they had been removed and not replaced. It was a problem getting an ice bucket and ice. We felt had the gratuity charged to our account not been for all the ship's servers and only the room steward we would have removed it several days. 4) Only the choice of one evening entertainment show - we had become accustomed to having the choice of two different shows on Princess. 5) No dance floor- the tile floors in the atrium/foyer/lounge can not be called dance floors and we never heard live dance bands . 6) Rooms- Veranda 8268 and 8229 , we prefer the couch to be next to the sliding door rather than the bed AC/heating - in room 8268 you could not sit on the couch because the air blew directly down on you. We had to have the room steward and plumber come on several occasions because the toilet in 8229 would not flush - of course they thought I didn't know how to operate the flushing mechanism. The 3rd day the plumber did say someone on deck 10 had thrown something down the toilet and plugged all the system on the decks below that morning...once this problem was fixed the toilet worked the rest of the cruise. The couch is a nice touch vs. none in the Princess balcony cabins but it was so hard I had to bring in a deck chair if I was going to sit for any time. 7) No self service laundry 8) All the music and activities geared for a much younger than senior crowd. We had two very good cruises but preferred the ports of Santorini, Athens (our 2nd time to visit), Kotor Montenegro and Katakolon Greece on the first cruise over Dubrovnik Croatia, Ephesus Turkey (our 3rd time to visit), Mykonos Greece and Corfu Greece on the second cruise. The average age was probably in the 40-50 age group with many families with infants and small children sailing. Having been in the over 55 age group for multiple years the screaming and crying during dinner and the shows made for a real negative experience for us. There were so many non-English speaking sailing that some announcements were made in several languages and we noted some people had difficulty communicating their dining orders. It was nice to have an international mix but we never felt "at home" rather that we were always in a foreign country. We only take Ship's excursions and we were surprised that two of the 4 on the second cruise arrived back one hour late. I did ask about this and was told it was not the norm. We enjoyed them all, despite the very hot weather, except for Corfu. We had the Achilleon Palace-Perama- Old Town booked and the guide was so boring we opted to return to the ship before the Corfu walking tour (there were others that left her at that point) The bus never stopped for the photo stop in Perama to see Mouse Island- which didn't really look worthy of a stop despite the guide saying it was the number one attraction of Corfu (that helped us decide not to take her walking tour of the old city). For those that prefer to get off the ship and do their own thing make your plans before arriving, with this itinerary, based on our table mates experiences. One couple never saw much of Santorini after waiting 1 1/2 hours for the cable car, trying to unsuccessfully get a taxi for an hour, and not being able to get on the bus because they were all full. Another found they had over paid for the taxi to Ephesus based on what others paid and only had one hour to see the sight. If you are planning on getting a scooter on Mykonos several couples found they'd all been rented so book ahead and on Corfu a motorcycle license was required so check out the requirements and make arrangements before arriving at the port. Princess Captain's Circle perks are so much better than Celebrity's and giving up our Princess Elite perks makes sailing with another cruise line a hard choice but if the price, as it was for these back to back cruises, was so much better we would not hesitate to book another cruise on Celebrity but would probably plan to dine in the Tuscan Grill or the Lawn each night. For me having to pay for shore excursions before boarding vs. booking and having the charges put on the shipboard account is a real negative. I am aware that a refund can be made if you change your mind but canceling a pre-made reservation for Muranos, because of a docking time changes, resulted in an error by Miami. We were detained on boarding and required to pay $90 before they would let us board even though they had no idea why we were being charged nor did we. Apparently Miami had refunded an extra $90 to our credit card. At the pier and on the ship we were told it was for a shore excursion but after 3 days making several inquiries at guest relations they finally got word from Miami what the charge was for. Not having the choice of booking Celebrity air and paying with final payment is another major drawback. Both of these will result in my not checking for a cruise with Celebrity as my first choice.   Read Less
Sail Date: August 2014
My wife and I spent 4 days in Venice prior to our boarding of Silhouette; taking in the sites of Venice, Murano, Burano and Torcello! It is an awesome city, very glad to finally have gotten to see it... We had a water taxi take us to the ... Read More
My wife and I spent 4 days in Venice prior to our boarding of Silhouette; taking in the sites of Venice, Murano, Burano and Torcello! It is an awesome city, very glad to finally have gotten to see it... We had a water taxi take us to the pier around 11am and I was surprised to see that there was no porter service for our baggage, we were on our own to get them inside and on to the conveyor. Luckily, we had our Luggage tags already on each bag as I also did not see anyone there to give passengers luggage tags, there were several passengers standing around looking for luggage tags. Once we were inside the terminal, we were steered to the line for Suites and the check-in process was swift and were we on our way onto the ship within 10 minutes. There was some confusion at the Security line as they were asking for our boarding number that was to be given to us by the person that checked us in, but we were not given a number, only our Sea-Pass Cards, so they were not going to let us board. There was a Celebrity Rep nearby and she quickly resolved the issue for us. Upon boarding the ship, we were greeted by a Celebrity Rep who escorted us to Michael's Club, where we were greeted by Anca, the Celebrity Suite Host on Silhouette. I must say that having a dedicated Suite Lounge is worth it for us, it became a daily stop! We were so happy to see Cranston behind the bar in Michael's Club! Cranston was our Pool bartender on Solstice in June, 2012 for our Honeymoon and he immediately recognized us when we entered the club and even remember what our drink preferences were! We had a relaxing time waiting in Michael's Club for our room to be ready. While we waited there were reps there to help us with Specialty Dining and Shore Excursions. We met with the Dining Rep and booked a 5 night Dining Package and made our reservations for Tuscan Grille for the 1st night and subsequent reservations for Qsine, Murano & Lawn Club Grille. We then met with the Excursion Concierge who set us up for a private tour of Dubrovnik for the next day. This worked out great for us as we had not planned anything for that port and we are not fans of the group tours offered by Celebrity. At about 1:20 our Butler, Allano, joined us in the Club to escort us to our Suite. It was great getting t know Allano over our time on Silhouette and he made sure our every need was attended to! After we dropped off our carry-ons in the room, we headed to Bistro on Five for a quiet lunch and then explored the ship a bit. We then returned to Michael's Club to grab a drink before heading to our room to grab a quick nap before our Venice Sail Away. When we got to Micheal's Club upon boarding, we were given an invitation to a Sail Away Party on the Helipad, which was great! We headed to the Forward Elevators on 6, as instructed and fro, there we were escorted to the Helipad. I must say, this is a fantastic way to enjoy the transit through the Grand Canal to open water, it was a site to be seen! After the Sail Away, we retired to our Cabin to get ready for dinner at Tuscan Grille, which was timed perfectly to enjoy a beautiful Sunset. The food and Service was outstanding. Day 2 brought us an early afternoon arrival in Dubrovnik, so we ordered Breakfast from room service that was delivered and setup on our Balcony by our Butler. After breakfast, we explored the ship some more before heading to Micheal's Club to meet the Excursion Concierge for our Tour of Dubrovnik. The excursion could not have been better, it was great getting to see this beautiful place and our guide was fantastic. My wife and I both agreed that we will come back to Croatia to sped more time, it was absolutely BEAUTIFUL! I was money well spent for a private excursion. We had dinner reservation at Qsine this evening. The food was interesting and the service was good, but it was our least favorite specialty restaurant was visited. Our 3rd day was a Sea day, so I had rented an Alcove for the day to avoid the full pool deck. I was awake early enough to see a beautiful sunrise over the Adriatic, it was great. My wife slept in and I headed down to Michael's Club for a Coffee before heading out to find our Alcove. I was met by the Alcove attendant who went over everything with me and from there I headed to the Oceanview Cafe for some breakfast. The Oceanview was the only dining venue in which I felt fell short of Celebrity standards. It was easy enough to get 2 eggs cooked to order, but the rest of it just looked like crap. I had breakfast twice on OC but that was the extent of meals at the buffet. My wife and I headed to our Alcove around 10:30 and enjoyed some quiet time reading and having cocktails. We ordered lunch from The Lawn Club around 12:30 and the attendant set it up in our Alcove, which was a great option. We sent the rest of the afternoon going between our Alcove and the pool. We headed to our room about 5:00 to get ready for the 1st Formal Night. We were invited to the Captains Cocktail party in Michael's Club before dinner, so we enjoyed time meeting the Captain and several other officers. We then headed to the MDR, this was the only time we had dinner in the MDR, we had Select Dining and we were seating right away when we arrived. The food and service was great, but as we already knew, the tables are very close together so its not my favorite. After dinner, we enjoyed the late theater show and then some gambling before heading to bed. Day 4 brought us to Kusadasi, Turkey where we had setup a 5 Hour private tour of Ephesus and Mary's House through Viator and our Credit Card Concierge. The Guide and Driver met us right outside of the port exit and we were on our way. The tour of both Ephesus and Mary's house was fantastic and our guide did a great job. There was a nice ocean breeze blowing tough the ancient city that day, so it was not so hot. We then headed back to the ship, choosing to bypass the Carpet Factories and Grand Bazaar. When we got back to the ship, the cold towels and water were awaiting us! We headed to our room to change into swimming suits and then hit the pool to cool off. Since we had a 9pm departure from Kusadasi, the pool was pretty deserted when we got there, so we enjoyed the quiet time. We had previously not had any dinner plans for that evening other than the MDR, but since we had enjoyed Tuscan Grille on our 1st night so much, we decided to have dinner there again and it was also a great experience. Day 5 brought us to Mykonos, Greece. Since we have been here several times before, we opted to just enjoy the town center by wandering around the winding streets and having lunch seaside before returning to the ship. We had reservations at Murano that evening to celebrate my wife's 40th birthday, which the staff at Murano pulled off beautifully! The food and service were outstanding.... Day 6 brought us to Corfu. We again opted to do this port on our own. We took the shuttle into town and wandered around the town center. This was by far the hottest day we encountered on our journey, so after several hours we were ready too head back to the ship and enjoy some pool time. We were pretty worn out so we decided to have dinner on our balcony that evening. One phone call to our Butler, Allano and we were all set. Day 7 was another Sea day, which we again enjoyed in our Alcove and we had one last dinner at Tuscan Grille on our last night. Since we had an afternoon flight, we opted to get off of the ship around 9:30, we spent the morning enjoying the hospitality in Michael's Club, waiting for our number to be called and once it was we walked right off the ship to meet our private transfer to the airport.... All in all was had a fantastic trip and we will sail with Celebrity again.   Read Less
Sail Date: August 2014
Embarcation was quick ,had the glass of champagne and were having lunch in 45 minutes. We enjoyed the ports Santorini was incredible ;Athens interesting but at over 100 suffocating ; the same goes for Olimpia :Kotor on the other hand ... Read More
Embarcation was quick ,had the glass of champagne and were having lunch in 45 minutes. We enjoyed the ports Santorini was incredible ;Athens interesting but at over 100 suffocating ; the same goes for Olimpia :Kotor on the other hand could be replaced by another Greek island,we didn`t arrive until 3pm and tendering was time comsuming [didn`t get off till 5:30pm].The sail away from Venice was awesome and not to be missed. We had cabin 6214 with an oversize balcony and Denis the attendant was awesome. After a so so so first nite at the dining room our table was changed and the new team of Jesus and Albert was excellent.The food at the main restaurant was great and the only so so meal [a chicken saltimbocca] was quickly replaced.We had lunch at the Graden Café and the food was good and fresh.We had breakfast at Café Il Bacio thanks to the drink package and enjoyed the variety of coffees and croissants.Our drink package was part of the offer but I will buy it anyway at $6 for a beer and $9 for a drink is worth it at $149 for the week. The outside pools were crowded on sea days but the indoor pool was great and never crowded. Getting off the ship was a breeze,we stayed 2 extra nites ,but on Sunday half of Europe descended on Venice ,it was crowded but we did the Vaporetto ride Rialto Bridge St Marks and the Accademia,The second day we went to Murano in the am and Burano in the pm and had a great time without the crowds.We stayed at the Crown Plaza airport and although the ride into Venice was only 30 minutes the carpets were worn and the Bathroom full of mold. Read Less
Sail Date: August 2014
Our family of 4 (kids 12 and 10) went on this one week cruise to Greece (round trip out of Venice). The cruise followed 2 weeks travel on our own. We were well ready for some relaxation. Celebrity did not disappoint. Embarkation was quite ... Read More
Our family of 4 (kids 12 and 10) went on this one week cruise to Greece (round trip out of Venice). The cruise followed 2 weeks travel on our own. We were well ready for some relaxation. Celebrity did not disappoint. Embarkation was quite smooth. We had only a short wait for our number to be called so that we could join the queue. Perhaps a 15 minute wait and then a few more minutes to get through security. Then a longer line to actually get on the ship. In all it was under an hour. Our cabin (7191) was large and has 2 separate beds for our kids. We did not need all the storage in the room (mind you we packed light as we were dragging our luggage all over Europe). The bathroom was large and had more storage than we knew what to do with (even with 4 people). The balcony was nice - accommodated 2 chairs and table and we brought out the chair from the desk inside as well. Very little sound through the walls. However, because the door is close to our neighbour you do hear that. Also, as with most ships you hear when people run down the hallways. The beds were amazing. Our cabin steward was nice and accommodating. Absolutely, the best cabin I have had on any cruise. The best part of being on deck 7 is the "Hideaway": a public room with lots of chairs and coffee and tea provided all day (though somewhat annoyingly, when one relies on it, coffee was late 2 days). This was a nice place to hang out, read or get away from the rest of the family. I would highly recommend deck 7 for this reason. The food was amazing, both in the main dining room, Grande Curvee and the buffet, Oceanview Café. Really, the best we have ever had. The Grande Curvee had half the menu the same every day and half changed. It wasn't extensive, but we never had a problem choosing a dish. Everything was delicious and cooked to perfection. The service was good, except on formal nights when it was much busier. I was surprised how quiet the dining room was on other nights. We did not eat at the other restaurants because of the price. At $45 or $50 per head, it is prohibitive. This is really my only negative for the cruise. I don't mind a $10 or $20 fee, but $50 is too rich and it meant a less variety with our meals. On our 7 day cruise it was fine, but on a longer cruise than that, I would want a few more options. The Oceanview Café had a good variety of good quality food. My kids were in heaven. They have Indian, Mexican, pasta, pizza, paninis/sandwhiches, salad bar, stir fry, several hot stations, dessert bar and, crucially to my kids, ice cream with toppings. (they charge to the gelato in the coffee bar, but in the OC it's free!). Breakfasts were also excellent with many choices. We were really impressed with the quality. We never had trouble finding a table. We chose this cruise for the itinerary (we are fairly loyal to NCL). We wanted to see Greece, including Athens. We did not get off the ship at Kotor, Montenegro as it was a fairly long tender ride and frankly, we were exhausted from our 2 week trip. We loved Santorini. We pre-booked a boat trip to Oia with return by bus (with Santorini Planet) and we were glad we did. EXTREMELY long longs for the cable car up the mountain. Two ships (and a third after us) on the same day. Athens was lovely, we booked a private half day tour (privategreecetours.com). Our guide, Alex, was excellent in knowledge and provided a memorable tour of Athens. In Katakalon we also had a private tour (katakolotaxi.gr) and went to Old Olympia and up a mountain for a nice view from a Monastery. This was fine and the tour guide was good, but there is just not as much to see at this port. We saw 3 shows in the Silhouette Theatre. The dancers and singers in particular we excellent. The house band "Soul" which played at different venues, were hot and cold for me. One time the singing was so loud and frankly not good, I left the pool. Other times they were quite enjoyable. We spent a fair amount of time at the pool. It never got too crowded although chairs were sometimes a little scarce in the sun. We didn't see the towels being removed very much from chair by the pool butlers. Many people leave more than a towel (shirt, book, bag) and that used up a lot of chairs. Still we always found a place. I know others have commented on the 'upselling' and 'cross selling'. I did not think it was too much more than NCL. I did tire of the junk mail delivered every day with the next day's schedule (2, 3 of 4 things) in addition to 'invitations' to jewellery sales or art auctions. Overall, a very memorable trip and I recommend the Celebrity Silhouette. Read Less
Sail Date: August 2014
We flew to London on August 16 from Houston, Texas. We visited London, Paris, and Venice before our August 24th sailing on the Silhouette. We are not new to cruising (10 cruises on Carnival, one on Princess), but new to Celebrity. Our ... Read More
We flew to London on August 16 from Houston, Texas. We visited London, Paris, and Venice before our August 24th sailing on the Silhouette. We are not new to cruising (10 cruises on Carnival, one on Princess), but new to Celebrity. Our party consisted of me, my 16 year old son, and my 11 year old daughter. I'll start with Venice since that is where the ship leases from! We flew from Paris two days early because I really wanted to experience Venice. Unfortunately, I had broken my heel the month before, so getting around Venice was difficult.....plus, it rained. So, I don't feel we got a good feel for Venice. I can say, we stayed at the Hilton with the really neat pool on the roof, however, the hotel was having a private pool party. So, for what we paid, I was a bit disappointed in the Hilton and wouldn't recommend it, Embarkation was smooth. Of course, I was on crutches and also booked a concierge cabin, so we went straight to the front of the line. We were on the ship within 30 minutes. The champagne and mimosas was a nice touch. Having usually cruised with Carnival, I'm not used to all the "specialty" restaurants. This seems weird to me. Part of the experience and value of cruising, in my opinion, is everyone meeting in the dining room every night where the waiters usually put on a show and your dining is included with your cruise price. So, we had ever dinner in the main dining room. I'm going to do a final comparison to Carnival here and then focus on Celebrity. I immediately noticed that Celebrity blows Carnival away in three areas......food, service, and cleanliness. I would say the only area that Carnival has Celebrity beat is with the kids programs and activities. My kids missed the waterslides and such. And the activities on Celebrity for each age group were really "immature". My kids got a good laugh at the daily itinerary for their age groups and chose not to participate at all. Now to focus on Celebrity. Our cabin was on deck 10, the Sky deck, concierge cabin 1122. We could not have asked for a better cabin. It was larger than any cabin I have ever had and because of our location on the ships "angle", we had an extra large balcony. Further, and thank goodness with my injury, we were just a couple of cabins down from the main elevators to the atrium where all the activities were usually going on. Dining: We usually had lunch at the big buffet. It was very pleasant, with floor to ceiling windows overlooking the ocean. There was an incredible selection and I always had a staff member offering to carry my plate around so I could manage my crutches. For dinner, we had Celebrity Select Dining. The first night, when I saw the line, I thought I was going to hate it. But they sat us immediately at a little table (#505) and we instantly fell in love with our head waiter, Aleksander, and his assistant. We learned that all we had to do was let the hostess know what time we would be coming for dinner the next day, and they would have a table waiting. I'm not sure if they are supposed to do this, but we requested and received the same table every single night. It didn't matter if we got there at 8:00 or 9:30, they had the table ready for us. These guys really made our cruising experience fantastic. Sea Days: Surprisingly, it was somewhat difficult to find an empty chair near the pool. People were saving chairs with towels, the typical rude behavior, but regardless, we always found a place. Entertainment: We went to the show in the theatre the first night and it just wasn't for us. We later caught the ventriloquist and he was much more entertaining. The ports: Kotor, Montenegro was surprisingly beautiful. Can't believe I have never heard of this place. We had booked an excursion through the cruise line where we took a banana boat to The Blue Cave for a swim, then on to a small beach. The ride over was really long and we got back to the ship late. I think I would have preferred to stick around the port and explore the town of Kotor, but anyway, live and learn. Santorini, Greece was incredible. I had hooked up with a group of people from Cruise Critic and we arranged two private boats to take us to a private bus to take us to the gorgeous town of Oia. Oh my gosh, the place is heaven on Earth. The most beautiful place I have ever seen in my life. Afterwards, our boats took us to a mineral hot spring for a swim, then back to the ship. In Athens, I had booked the Acropolis tour with lunch. DO NOT DO THIS TOUR. First, we went to the Acropolis. We could not hear a word our guide was saying, We stayed a long time and I was exhausted. Then we got back on our hot bus and went for a few picture stops. We stopped at a hotel for lunch. It looked good, but wasn't. Then it was back on the miserable bus for an hour and 45 min ride to the Temple of Zeus. The whole way there, we passed all these beautiful beaches and I just wanted to scream "STOP". Plus our driver was horrible. He never once offered to help me step down off the bus with my crutches. He was apparently too busy texting. I was never so happy to see a tour end. Lastly was Katakolan. My son and I just grabbed a cab and went to a local beach. It was nice, and gave me a chance to relax. Debarkation went smooth, no problems there. I was glad we had the transfers. So, would I do Celebrity again? Absolutely, but as a couple. I think Celebrity is best suited for couples or families with older children who want to hang out with their parents like mine did. Singles, families with young children, and probably the elderly.....this is not the cruise for you. The staff was incredible, helpful, and engaging. There was only one person at the customer service desk that was less than helpful when I needed to get cash. And the sad part was, although gratuities were included with our fare, I wanted to give something extra to our waiters. She didn't care. The ship is beautiful, clean, and has a wonderful staff. Read Less
Sail Date: August 2014
After a amazing three day stay in Venice joined the ship on 2 August for 7 days,,arrived early at the ships embarkation point after a false start we were processed and boarded the ship ,we knew the Celebrity was up market and first ... Read More
After a amazing three day stay in Venice joined the ship on 2 August for 7 days,,arrived early at the ships embarkation point after a false start we were processed and boarded the ship ,we knew the Celebrity was up market and first impression were not disappointed welcomed with a glass champagne or soft drink , early afternoon able to get into our 6104 stateroom with balcony very modern with shower / toilet a high standard, wardrobe had a selection of plastic coat hangers , cutbacks have been made only received one chocolate biscuit (on the pillow) in 7 days,beds were comfortable. We checked out the various facilities , we had been allocated late dinning 2130 hrs we joined the queue at the restaurant to request early dinning ,we used the Grand Cuvee occasionally We took most of our meals in the Ocean view restaurant which was popular with other guest's and first time cruisers, really good selection of hot & cold food liked the idea of two sizes of plates( fish plate or dinner plate) then you avoid piling on the food No one recording food temperatures at bain-marie's. There are many bar's and speciality restaurant’s. We elected to pay the one off gratuity,looked at the drinks package on board and decide no ( 58 Dollars per day per person).although we did meet a fellow passenger who bought one package and there were two persons in their stateroom . Martini bar was the most popular with loud music Sky observation lounge you could relax in. Entertainment in Silhouette theatre was average stage scenery was low budget consisted of a raised platform and two stairways, some of the guest artist were entertaining musicians played sets in various parts of the ship daytime entertainment was mainly by the pool , played game boules on the lawn ships Officers v Guests all good fun . The sunbeds could be very busy have to congratulate the pool butlers who removed towels quickly from unoccupied loungers. Ships officers and Staff were friendly and helpful Security staff were always around + CCTV. Enjoyed port's of call, except Corfu declined the run ashore as it was by ships tender boats,due to large number of guests going ashore it takes up to 3 hrs to get off the ship (our estimated boarding was 1600 hrs) , quayside tempers were frayed for passengers who had to wait 45 mins in midday heat for curtsey bus to take them into old town and you had to be back on board for sailing at 2030 hrs. Enjoyed the Cruise on Celebrity ,downside is I do not like paying the 15% service charge or the daily gratuity @ 12½ % per person and the drinks are over priced .   Read Less
Sail Date: August 2014
First time cruisers from Australia, in our 60's with no idea what to expect, we were in for a very pleasant surprise. Stayed at Hilton Venice the night before in a lovely room overlooking the Grand Canal, breakfast was excellent, ... Read More
First time cruisers from Australia, in our 60's with no idea what to expect, we were in for a very pleasant surprise. Stayed at Hilton Venice the night before in a lovely room overlooking the Grand Canal, breakfast was excellent, discharge efficient even though very crowded. Ordered a private water taxi as we had many bags and a short time later arrived at the Silhouette. We were met on the dock by Celebrity staff who took our bags and directed us to embarkation. We were met on board where welcome drinks were served and then shown to our cabin. We were in room 1028 ( disabled room ) and were surprised by the size of the bathroom, balcony and the room itself, they were much larger than expected. The beds very comfortable and room to store bags without being in the way. The dining options were numerous, we had no trouble with crowds in all but the buffet on port day, this is understandable as all were eating at the same time before disembarking in time for tours. The speciality restaurants are very good especially Tuscan Grill which is 5 star in every way, two visits there were not enough. The oceanview cafe had a very large range of food at every meal and the fresh orange juice was amazing. Entertainment was available everywhere, from concerts in the theatre, live band with excellent singers to games and competitions and in room movies. The swimming pools seemed to be the most popular entertainment of all and never appeared too crowded. Ports were good and not so good but all were interesting and really good shopping at some ports. Disembarkation and luggage collection went smoothly. In summarising, Celebrity Silhouette was a fabulous first cruise, with outstanding staff in every department, they are efficient and the passenger, staff ratio contributes to the exceptional service, always given with a big smile. An amazing experience. Will definitely cruise Celebrity as soon as possible. Read Less
Sail Date: August 2014
Wife and I had a great time on the Celebrity Silhouette 7 Night cruise, departing Venice on Aug 24, 2014. We are middle-aged, and have both cruised over 10 times, mostly on Celebrity, a couple RCCL, and 1 Princess. Boarding - we have ... Read More
Wife and I had a great time on the Celebrity Silhouette 7 Night cruise, departing Venice on Aug 24, 2014. We are middle-aged, and have both cruised over 10 times, mostly on Celebrity, a couple RCCL, and 1 Princess. Boarding - we have Elite status, so a wait of a few minutes to get checked in and about 10 more minutes wait for our boarding group to be called. We were in out stateroom 25 minutes after we arrived at the pier. Room - Booked a Veranda. Room was clean and comfortable. Staff- the highlight of the cruise - outgoing, friendly, and helpful. Food - We like the variety of the Oceanview Cafe and eat the majority of our meals there. Some things are excellent (the Indian and Mexican food, salads, and deserts) and some are just fair (the pasta). Tables were cleared quickly. Was very busy sea days. We ate in the MDR 2 nights and food was very good. We ate in QSine 1 night and it was outstanding. Drinks - We had the classic beverage package (included). We are not big drinkers, so this was the first cruise with it (it was included). I will admit it was nice to have. Not sure I would pay for it, especially since we can attend the elite social hour. Drink service at the bars/restaurants was great - the bartenders seem to all have really fun personalities. Cabin Stewards - outstanding, personable, friendly. Fitness Center - lots of nice equipment but it got warm in there, could use a fan. Entertainment - we are not fans of the production shows, so we stick with the music (Yunta Brava was incredible) and the comedians etc. House band Soul was great. I am not going to rate the ports because different people like different things. I will say that walking up the donkey path in Santorini is an adventure! Also the cruise-in to Kotor is mangificent - do not miss! Disembarcation - we did walk-off at 7am and took a taxi to the airport (arrived at 7:30am) Transportation in Venice can be confusing if you are staying at a hotel pre/post cruise, so do your homework. If you ware going straight to/from the airport, then I HIGHLY recommend you just take a taxi. Fixed fare 45 Euro, can be shared.   Read Less
2 Helpful Votes
Sail Date: August 2014
This was our third time on Celebrity. We had previously been on Eclipse (Eastern Med) & Infinity (Panama Canal). We chose this particular cruise for the itinerary around the Adriatic as we hadn’t been to much of this area before. The ... Read More
This was our third time on Celebrity. We had previously been on Eclipse (Eastern Med) & Infinity (Panama Canal). We chose this particular cruise for the itinerary around the Adriatic as we hadn’t been to much of this area before. The cruise started in Venice and visited Slovenia, Croatia, Greece, Malta and a few different places in Italy. As we booked the cruise only 8 weeks before it sailed we had to travel to Birmingham to get a direct flight to Venice (booked through Celebrity). Flight was on time and as soon as we had collected our luggage we were met by a chain of Celebrity representatives and shown to the transfer bus. It was all very slick and just over an hour after landing we were on the ship - Impressive. An announcement was made that the staterooms were ready at 1pm. We chose a balcony cabin which was perfectly adequate. Not as good as previous rooms though. Celebrity seem to be cutting back on some of the amenities in the room ie they no longer supply shower gel and the toiletries they did supply were not pleasant. We don’t eat at breakfast time so just went to the café for a drink. We always ate at the buffet for lunch if we were on the ship. Buffet was really good but after 12 days very repetitive. On the one day at sea the buffet was exceptional. Totally different things to the normal fare but far too much variety to be able to try everything you wanted to try. Maybe instead of doing this just put on a couple of the different items every day. Desserts weren’t very good (apart from the at sea day) and some of the ice cream tasted powdery. We ate in the main dining room for dinner. We had one meal which we didn’t particularly enjoy but apart from this the food and service were excellent. The waiters and assistant waiters were friendly and efficient. We were looking forward to trying Michael's Club to sample the craft beers on offer. But for the whole duration of the cruise it was closed for a private function. There was no mention of this when booking the cruise. Every time you were leaving (even at 7.15am to go on a trip!!), returning to the ship, or even going to the buffet restaurant there was always someone trying to get you to book one of the speciality restaurants at $45pp. After a while this became really irritating. We had actually booked a speciality restaurant when we first got on the ship but subsequently found out they did daily deals with up to 50% off but only bookable on the day. On principle, and like a lot of other people we cancelled our booking. Part way through the cruise my husband was asked by the F&B director how he was enjoying the food, etc and he raised the above with him. The F&B director agreed that it was a point of contention and not good customer relations but the decision had been made at corporate level. Once you are on board, Celebrity seem to have adopted a policy of trying to get as much money from you as possible, The Porch had a $7 surcharge, again we didn’t use this nor did we see more than a handful of people using it throughout the whole cruise. We booked drink packages. I had the premium package as I like to try different cocktails, my husband had the classic package and was hounded for the first week to upgrade to premium. Most of the ports we visited we had researched and did our own thing. The only organised trip we did was on the last day in Naples. We wanted to visit Capri, Sorrento and Pompeii and didn’t think we would be able to manage all of this in the time we had so booked a trip. The guide was good and answered all questions asked of him, nothing was too much trouble. At this point I must add that I felt sorry for the guide as I have never been with such a moaning group of people, they whinged about everything. In summary the cruise itinerary was good. The ship adequate for purpose though not as good as the other Solstice class ship we had been on and the changes to the Celebrity customer services disappointing - I would like to think in a competitive cruising market they would review these changes for the benefit of the customer. We may try Celebrity again if an itinerary came up that appealed at a time that suited us but it is looking unlikely. In the past year we have tried Silversea, Regent Seven Seas and are due to go on Seabourn next month. Because the entertainment and activities on board are not a high priority for us we find that these smaller ships suit us better.   Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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