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5 Helpful Votes
Sail Date: November 2018
My husband and I decided to take a Mediterranean cruise for our 20th wedding anniversary. We searched several cruise lines as we have cruised with three other American Cruise lines. We opted to take MSC As the other options were limited ... Read More
My husband and I decided to take a Mediterranean cruise for our 20th wedding anniversary. We searched several cruise lines as we have cruised with three other American Cruise lines. We opted to take MSC As the other options were limited during the month of November. Never cruising with this cruise line before, we were a little bit hesitant but we’re excited about the port of calls. Leading up to the date of the cruise I became a little bit weary when reading other reviews. This caused our expectation to be lower than usual. As the other options were limited during the month of November. Never cruising with this cruise line before, we were a little bit hesitant but were excited about the port of calls. Leading up to the date of the cruise I became a little bit weary when reading the reviews. This caused our expectation to be lower than usual. We were pleasantly surprised at how gorgeous the ship was and how accommodating the crewmembers were. Everyone was super friendly and to our surprise the food was wonderful. We ate in various restaurants including one of the Cirque Du Soleil show with dinner. If there is one advice I can give to people that have not cruise with this cruise line before, is that there is a lot of information on the ship but you need to look for the information. Another words, if you opt for one of their experiences that includes unlimited drinks, be sure to ask from the beginning where the unlimited drinks are valid. This information was not readily available, therefore We did not take it vantage of it until the second to last night. The ship was extremely clean, the food was always hot, Unlike some of the prior reviews that we had read. I would recommend this gorgeous ship to anyone! Read Less
7 Helpful Votes
Sail Date: October 2018
Ok, truth be said, there a far more experienced cruisers out there, who undoubtedly are in a much better position to compare. I’m a novice cruiser, who only did a Western Caribbean cruise on board of Regal Princess, in early February ... Read More
Ok, truth be said, there a far more experienced cruisers out there, who undoubtedly are in a much better position to compare. I’m a novice cruiser, who only did a Western Caribbean cruise on board of Regal Princess, in early February this year, and loved it. We’ve been very hesitant on cruising, and when we finally decided to try one, we we’re recommended Princess or Celebrity, because they offer a semi high standard. I know that sounds snob, but it’s just that we like our privacy, good food, good service, a place to relax and read, away from the hustle and crowds, and yes, we love luxury too. Regal Princess ticked all the boxes, and more, so why MSC which - according to experienced cruisers, our travel agent, and internet, is a step down. The answer is simple ; Yacht Club ! On our 4th day, on sitting in the ‘top sail lounge’ with a martini & Tonic, enjoying the view of leaving Palermo, and the quit atmosphere, while writing this review. Our embarcation port was Valencia, Spain, and the journey did not begin well. The port of Valencia is a nightmare, apparently road signs showing tourists to the that part of the port where you need to board, are not a requirement, and so we drove back and forth, passing MSC Meraviglia more then 5 times, before finally taking the ‘road of last resort’ leading to the cruise terminal, which is shared with ‘local ferries’ going the the various balearic islands. What a contrast with Fort Lauderdale. But then the Yacht Club kicked in, where a butler awaited us in front of the cruise terminal, took charge of our luggage, and guided us to the yacht club check in area. No waiting lines, no cues, but a private escort right to the stateroom on board. Lovely ! We booked the last available stateroom in Yacht Club, a ‘YIN Suite’ ; Yacht Club Interior Suite.
I wouldn’t call it a ‘suite’ since it’s definitely the smallest room I ever stayed in, even including my ‘road side’ rooms in these cheap highway chain hotels, for example ‘Accor’. That being said, a bottle of cava, fruit basket, chocolates, Nespresso machine, well stuffed mini bar ( included ), housekeeping, beds being made up ( even again after a ‘siesta’ ) towels folded to different animals everyday, and the omni present smile of our state room attendant and private butler. Yes, a 24/7 on call private butler is part of the Yacht club service too. So, perhaps, it’s not a suite in size, but it definitely is in service. Then we started our tour of the ship. Since it was after 14:00 h, the yacht club restaurant was closed, and because it was pouring rain, the Sundeck pool buffet was closed, so we decided to go to ‘the marketplace’ the main buffet restaurant. Bad idea ! It immediately made us realise why MSC is considered ‘a step down’.
Crowds, pushing and shoving, cues, people trying to cut the lines, a slice of pizza on the floor, horrible. We decided to skip the longest lines, and ‘fought our way’ to a slice of pizza, freshly baked, right out of the oven, then passed to the kids corner - because there was no cue there - for some condiments, and rushed outside to the tables alongside the pool. Quit ? No, but a huge difference with ‘in the marketplace’. A waiter came by, and soon after, brought our drinks. Nice. We continued our exploration through the central gallery with it’s impressive led dome, complimentary restaurants, bars, tv studio, etc, and a nice ambiance. Strange how such a big ship has such a simple layout, and I mean this in a positive way. On regal princess it took us days to figure out which floor we needed to go to for, say the theatre, which zones to cross, etc. On Meraviglia, it’s simple. Meraviglia - Regal Princess : 1-0. Soon, we ended our exploration tour, and headed back to Yacht Club, and only returned to the rest of the ship ‘when necessary’. Dinner in the Yacht Club Restaurant, free dining, great. Menu, food, presentation, wine, service, right up there with Regal Princess. A nice touch are the daily changing wine suggestions, and it you prefer another one, they’ll get it for you. Great ! A large selection for breakfast in the restaurant, and then some, or a breakfast buffet at the poolside sundeck. Great. So is the service at the sundeck, the buffet, the bar, etc. Add to all that the 24/7 yacht club concierge, who are perfectly able to attend clients in 5 languages. Great personal attendance, but with a downside, since all shows and announcements are done in 5 languages, a bit boring sometimes, even more when during the weekend the mandatory safety drills for new arriving passengers are also announced in 5 languages, and on Sunday at 7:37 an announcement of ‘all on board at 18:30’ was done in 5 languages. I did not quiet get the need for that. We booked the optional ‘Cirque du soleil at sea’ show and were escorted to the theatre by our Yacht club butler, passing the waiting lines. So relaxing. The show was good, not spectacular, but then again who’s complaining if you only pay 15 € per person, including a cocktail for a 45 minute show. In yacht club all drinks - and yes I mean almost all drinks, even premium whisky, cognac, … - are included. Truth be said, some are not, but then we’re only talking about the truly very expensive ones. And here I stumble upon a point of criticism ; from the info prior to booking the cruise we understood that only soft drinks are included in the yacht club and our travel agent was also very uninformative about this, and since we do like our gin&tonic, wine,… we decided to book the optional premium all inclusive drinks package. A total waste of money. When on vacation, we love to relax and read, in all serenity and tranquility. On Regal Princess that made us decide to - on sea days - rent a cabin in the adult only retreat section. On MSC Yacht Club we thought that we would have that anyway. Not so. It’s totally uncomprehensive that the MSC Yacht Club is not adult only. Don’t get me wrong, I love children, but on vacation, I love to relax without running, screaming children. And apparently other guests did so too, since when on day 3 of our cruise a couple boarded with 2 young children who monopolised the yacht club pool and hot tub, while continuously shouting, a lot of guests moved away to the far side of the yacht club, away from the pool. I was informed that since recently, yacht club also has family staterooms, and the concierge was aware of these 2 children, since the clients for their neighbouring staterooms had also already complained. My advise to MSC ; make yacht club adult only, or make some cruises in yacht club adult only, so that clients can choose wether they want to take the risk, or not. So what did we miss ? Well, ‘Movies under the stars’ like on Regal Princess, the ‘love boat’ episodes on the stateroom television, and the ‘sail away’ party with the love boat tune from the ships horn. So, I think it’s time to conclude, and of course all based on my subjective, personal opinion. For future cruises, the choice between Princess and MSC will entirely depend on the itinerary and the price, comparing MSC Yacht Club with Princess. I feel that the ‘standard service’ and overall quality of Princess is very comparable with MSC Yacht Club. But to make a fair comparison, I do have to include the premium drinks package and a retreat cabin for ‘on sea’ days on Princess. Let’s wait and see which - based on these conditions - will be our next cruise, and if MSC decides to make Yacht club adult only. If not, the choice will be very simple. Read Less
9 Helpful Votes
Sail Date: October 2018
So Before we went on this cruise I was tempted to change it due to all the negative reviews!!! Haha! I’m glad I didn’t Yes it has faults but it’s also an amazing ship with things to do all day Rude staff Yes they ... Read More
So Before we went on this cruise I was tempted to change it due to all the negative reviews!!! Haha! I’m glad I didn’t Yes it has faults but it’s also an amazing ship with things to do all day Rude staff Yes they can be a bit grumpy but just talk to them get to know them! You will be amazed how quick they soon love you On our first night a party on deck We used the bar and the main bar man Vitaly was quite abrupt. Next day he apologized and said he was tired. Looked after us the rest of the cruise! Bars were clean and staff were good Brass anchor pub had fab bands on every night and the beer was lovely!!! We changed our restaurant sitting from early till late no problem Restaurant was clean and our waiter was good Like the smaller tables that have been introduced Food was good not massive portions but you could order more if you wanted Buffet was busy yes but we never had a time when we couldn’t get a table Problem is people getting food before getting a seat??? Weird in my book? But hey ! Breakfast was busy but just wait a bit later We bought a restaurant package that was cirque de solie,estaly and butchers cut. Amazing Great food and great value The central plaza is fab Great atmosphere and parties Found the spa to be expensive so give it a miss We liked how you are not set to a routine like on other msc ships The shows ran 3 times a night and you just booked on your msc for me app on your phone! Cabin was larger than normal but hanging space in the wardrobe is less Bathroom is smaller but shower is bigger with the new design And how long do you spend in the bathroom???? Unless your my wife !!! Loads of stuff to do and even on busy days you can still find tables and areas that are quiet. The pool at the back of the ship was empty every time we went to it Getting back on ship was sometimes busy and I don’t think staff should use the same entrance Ship was clean and beautiful All in all Meriviglia is a fab ship A few problems but hey it’s got 6000 people on what do you expect Be happy be respectful and you will love it Be rude be miserable you will hate it Have a good one !!!! Read Less
Sail Date: October 2018
chose because of ship, and price, but i have to say the service and attitude of staff spoiled it for us.cabin spacious and very clean. food in general ok, but nothing stood out. shows were soso. the rip off costs of shuttles into certain ... Read More
chose because of ship, and price, but i have to say the service and attitude of staff spoiled it for us.cabin spacious and very clean. food in general ok, but nothing stood out. shows were soso. the rip off costs of shuttles into certain ports is ridiculous. the price of photos onboard and having to beg for my pic even although i am a black member. having to wait in long lines at guest services, but the lovely buse turk took care of me in the end. some of the coffee drinks i had onboard were awful, often made completely wrong and unfriendly barstaff. all in all gorgeous ship but could be so much better. also not much in the way of arts and crafts, something i like on other lines. pool area was nice and comfy beds if you can get one. alot of towles on beds that never got used, very annoying. Read Less
MSC Meraviglia Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 4.0 2.9
Entertainment 5.0 3.3
Public Rooms 5.0 3.6
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 4.0 3.1
Enrichment 2.0 2.9
Service 4.0 3.2
Value For Money 5.0 3.1

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