1. Home
  2. Cruise Lines
  3. TUI Cruises
  4. TUI Cruises Cruise Reviews
Sail Date: August 2019
We are a family of 4, been cruising for several years now. Was our first time on mein schiff 6 and definetely the last. The advertisments for this cruise show smiling people having a good time but none such person was in sight on this ... Read More
We are a family of 4, been cruising for several years now. Was our first time on mein schiff 6 and definetely the last. The advertisments for this cruise show smiling people having a good time but none such person was in sight on this cruise. In all our travel we have never experienced anything like that. During the whole week we were treated like rubbish by other passengers. Our son was even physically abused by an old man in the pool. He pushed him under the water and smashed him to the wall of the pool. All of this happened because a 10yr old boy splashed some water while swimming. By the way the man was over 1m away. When reported we were told that the man was pissed off. As if it is acceptable to physically and verbally abuse children. Cruise personnel were helpful and polite. Food choice was good. Hygiene excellent. Balcony cabin was small for 4 persons. Was always clean and ready. No entertainment during the day which made days at sea boring. Shore excursions were taken with maltese rep. Most passengers we met were selfless and arrogant, so to all people who would like a nice relaxing holiday for the family don't even try to consider going on a Mein schiff. Mein schiff is catered for german people only and not for any other nationality. Read Less
3 Helpful Votes
Sail Date: September 2018
We enjoyed every day of our cruise. Food was excellent and service in all restaurants was great and crew was very helpful and friendly. Even thow we were an English speaking passengers. Ship is very clean and well organized. Bit ... Read More
We enjoyed every day of our cruise. Food was excellent and service in all restaurants was great and crew was very helpful and friendly. Even thow we were an English speaking passengers. Ship is very clean and well organized. Bit disappointed that the show are compliantly in German. Yes we knew that and been told, but since there was a good number of English speaking passengers I suggest that English will be included in the shows, at least 25 % of the show. In this was English speaking passengers feel part of the show and not as second class. Feeling excluded it's not a very nice feeling. We will be travelling with Mein schiff Herts again next September as we are very happy with the service. Only the entertainment which we were disappointing. We hope and wish that something will be done in this regard. It's great to feel part of the family on board. Read Less
7 Helpful Votes
Sail Date: September 2017
My wife and I chose this cruise based on Main Schiff reputation for excellence and because of the ports we would be visiting and the excursions available. I think the ports of call are great, and Main Schiff has a strength in being port ... Read More
My wife and I chose this cruise based on Main Schiff reputation for excellence and because of the ports we would be visiting and the excursions available. I think the ports of call are great, and Main Schiff has a strength in being port heavy for travelers who like to maximize time exploring countries like me. There was good onboarding and offboarding during ports of call, organized and efficient. We would go back just to see some of the crew that waited on us they were so wonderful. We took mostly tours from independent operators as we got off the ship ... I loved all the different public rooms. So many places to gather and socialize. Service was excellent and the crew aimed to please. Nice! This was a great experience and would be lucky if we do it again. Gorgeous ship, great food, excellent service . Thank You !!! Read Less
4 Helpful Votes
Sail Date: July 2017
Myself, hubby and our dear friends decided to trial our sea legs on a cruise to the Western Med. Looking through the Tui catalogue found us becoming more and more confused on where to go, how long to go for and which ship. Eventually we ... Read More
Myself, hubby and our dear friends decided to trial our sea legs on a cruise to the Western Med. Looking through the Tui catalogue found us becoming more and more confused on where to go, how long to go for and which ship. Eventually we decided on The Treasures of the Western Med as we all wanted to do Sorrento (which unfortunately the sea was too rough to get us to port via Tender so we missed it). This did mean we had an unscheduled stop to Naples which was enjoyed with a glass of Pimms on deck - we didnt disembark here as it looked uninviting. The Majesty is an older ship and we were told she was a bit tired but provided everything we needed. Within the first 5 minutes of being in the cabin i hit my leg on the wooden framed bed as there was very little room available in the room. I found out later our friend had experienced the same bruise - both obviously in a hurry to look out of the porthole window. We went for an outside cabin but not a balcony as we did not feel the extra cost was warranted. The staff on the ship were very strict on washing hands and sanitiser which we were very impressed at as we obviously dont ever want to get sick while out in the open waves. All the staff were helpful, friendly and funny - even those who spoke very little English made every effort to be welcoming and friendly. The food was amazing, the shows were very good and the evening entertainment was great in the bars aswell as the main showroom. Some nights there was a struggle to find a seat but that is evidencing how good the entertainment team was. We went all out in the evenings and wore our best bib and tucker - not everyone did but that is the beauty of having the cruise that you want and not caring what others do - if you want to dress up then do it but if you are happy to be neat and tidy then that is good too. Some people went to the buffet for all their meals as the food there was immense and no special dress code applied. Something for everyone! Drinks package was a cheap option for us and we drank what we wanted, when we wanted and how much we wanted - GREAT! The excursions were not particularly great but it appeared that was ore about not a lot being available in the areas. Boarding and preparing to leave was easy and uncomplicated, the Tui reps were great and made all transfers very easy to deal with. The only thing that could have been improved was the excursions - value for money they are not! We loved it so much we booked again with P&O to have a flavour of another provider. This was for a shorter cruise (a taster) as i dont like the idea of accruing more costs on my holiday, i like knowing i have paid for everything already and no one is going to want to hit my debit card with extras. Read Less
18 Helpful Votes
Sail Date: April 2017
I have read all the previous reviews and felt I had to make comment. I travelled with my mother and two teenage sons and we had a fantastic time. The boat was spotlessly clean and the staff were continually making sure it was ship shape. ... Read More
I have read all the previous reviews and felt I had to make comment. I travelled with my mother and two teenage sons and we had a fantastic time. The boat was spotlessly clean and the staff were continually making sure it was ship shape. We had an aft cabin which was fantastic, two sun beds, table and chairs. The staff were lovely and nothing was too much bother for them. The food in the restaurant was lovely and service excellent. Granted the excursions were a little on the expensive side but they ran as smooth as clockwork and absolutely no queuing or hitches, Some of the tour guides were an absolute scream and made the trips. The evening entertainment in the show lounge was excellent, so professional coupled with waiters continually meeting your every need, who could ask for more.I would have no hesitation in booking another Tui discovery cruise and I have recommended it to friends who have already booked for next year. Read Less
8 Helpful Votes
Sail Date: September 2016
Status of cabins was comparatively excellent, as well as their cleanliness. In larger diners, presentation of food was repetitive and one of the family caught a stomach bug. In other restaurants the fare was much better and recommendable. ... Read More
Status of cabins was comparatively excellent, as well as their cleanliness. In larger diners, presentation of food was repetitive and one of the family caught a stomach bug. In other restaurants the fare was much better and recommendable. There was only a duo and a group presenting the same music on different ship levels and this was somewhat mediocre. All inclusive aspect was very positive. Bus on one of the excursions did not have air-conditioning working and this was eventually replaced. Some uncontrolled children in the pools, as well as persons who drank too much marred the expected relaxation atmosphere. Worst experience was use of the warped steps of the main pool where a family member slipped and was quite bruised. This was not a one-off incident as other persons were observed sipping from the same steps, however administration exonerated themselves by stating that they observed Health & Safety precautions although in my opinion better maintenance was wanting. Read Less
5 Helpful Votes
Sail Date: March 2016
Embarking Mein Schiff 2 very efficiently and smoothly. Balkony stateroom spacious,.Dinner in a very relaxed atmosphere as there was no need to book in advance and no formal dress required. It was possible to choose between tables that ... Read More
Embarking Mein Schiff 2 very efficiently and smoothly. Balkony stateroom spacious,.Dinner in a very relaxed atmosphere as there was no need to book in advance and no formal dress required. It was possible to choose between tables that seated 6 or only 2 people. The food itself was of very good quality consisted usually of a four course menu. We booked the cruise as we had ways wanted to pass through the Suez Canal. That really was the highlight. Astonishing to realize the different landscape right and left of the canal. We did not book any excursions but organized the tours privately. The negotiations with the taxi drivers was a bit tedious but the reward was a reasonable price. Alexandria eg can easily explored by the old neglected tram. but exciting. The only negative point to mention was the luggage reglement as it was only 20 kg for the flight home instead of 30 for the flight out. Read Less
20 Helpful Votes
Sail Date: February 2016
Tui Cruises/ Mein Schiff - The hidden gem of cruising. Have you ever come across a ship with spectacular calligraphy on a dark blue hull, and asked yourself the question; What is that? -Well, that is what this review is all about. My ... Read More
Tui Cruises/ Mein Schiff - The hidden gem of cruising. Have you ever come across a ship with spectacular calligraphy on a dark blue hull, and asked yourself the question; What is that? -Well, that is what this review is all about. My wife really wanted to visit the Gulf States. So being a cruisoholic I had to find us a cruise in the region. Normally one can find great deals on cheaper cruise lines, but this time Tui was able to compete, so I didn't want to miss the opportunity to satisfy my own curiosity. As it turned out I got thoroughly rewarded. This cruise line has a feel-good concept where a lot of things are included as supposed to the case of most other cruise lines. This includes most drinks, ice-creams and cakes and the fabulous spa with not less than four saunas. One of the saunas is the largest one at sea. Little things around you gives you the feeling that you are cruising a bit up market from the largest cruise lines, like bath robes, slippers, coffee machines and mineral rocks for your water in your cabin. There is no goofy billing- the advertised price is what you pay, no hidden charges, service fees or baksheesh like on American or Italian cruise lines. You can even bring your children along for free. We normally enjoy the ships with relaxed service and atmosphere the best, and I must say that Mein Schiff goes beyond everything in this aspect. Even if the crew usually is doing very well on other cruise lines, trying cruises was like experiencing a new dimension of cruising that was very pleasant indeed. Embarkation The embarkation process in Port Rashid (Dubai) was the best ever. There just was noone else there to check in just after lunch time. Everything got taken care of easily and without any fuss. They didn't even ask for a credit card. After that we just walked on-board, just the way it should be. The ship Mein Schiff 2 is the old (Celebrity) Mercury, renovated 2011. It gives the impression of a fresh and modern ship, but it lacks many of the state of the art features that you meet on new ships. Tui Cruises vessels are (re-) built with the company's wellness accept in mind, and it really works. The cabins, the kids club and the plentiful bars are like on most cruise ships. The restaurants make the vessel stand out of the crowd, in diversity, quality and atmosphere. The same goes for the sensational spa area where we spent every afternoon. Here I really need to put out a major warning that relates to the possibility of culture shocks. The first time we went into the spa area we entered through the gent and ladies dressing rooms to meet up on the other side. So far nothing weird. We were dressed in our bathing suits as usual. Suddenly it appears to us that we were the only people warning anything at all. All the rest of the guests were totally naked. Of course we had to skip the swim suits, even if it was a weird. It took a little while to get used to, even for us Scandinavians. The kids club Our experience over the years when it comes the cruising with kids is that facilities and programs are less important than the number of children on board at the given time. It is therefore difficult to compare different ships I in this aspect. Our cruise had very few kids, so our kids were attended by their own crew member who entertained them in English. I don't know how it would have worked out if there would have been many more kids on board, but there was always plenty children's staff, and they seemed to care very well for the needs of every child. In addition to the kids club there are video games in the public areas that got the kids totally hooked. Restaurants Antlantik is the main restaurant, it has the same fuss-free and pleasant service as any other establishment on board. If you don't want a five-course-dinner then you can pick the bits and pieces that you prefer, but even so it will take time. It you have limited time it is not the best option, but a great place if you want to make your dinner a whole night event with great food and drinks. Ankelmannsplatz is the buffet-restaurant, and a great one. It has special zones like healthy choice, kids' buffet, oriental wok station and an ice cream bar. Cliff 24-is a 24h grill located where the buffet-restaurant meets the pool side. GOSCH Sylt is a wonderful sea food restaurant that became a favourite. La vela -the bistro is another favourite with pasta dishes, salads and pizzas. Richard's -exquisite cuisine, Surf & turf -steak house and Blaue Welt Bar – sushi are not included in the cruise fare. We were so happy with the rest that we didn't bother to visit them. Ports Cruisers have different priorities with their cruising. You have the foodies, those who insist on the greatest ships, the gamblers and so on. If you're all in for the ports the Gulf may not be the best place to go. The different cruise companies typically do the same routes. Khor Fakkan We went walking around Khor Fakkan, but couldn't find much of interest. There is a bazaar, a beach and a fish market. Muscat The capital of Oman is an interesting place to discouver, but it's spooky, because it's empty. There are very few people around. Abu Dhabi This place has so much to offer, so you have to choose if you're only here for a day. Since we live in a harsh climate we choose to go to the beach. It's clean safe and nice. The shuttle bus takes you down town, and the beach is only a few blocks away. Entertainment This is the weak side of Mein Schiff. Most cruise lines we've cruised with are offering better shows and activities. The musical entertainment tends to aim at retired Germans. If you are not very familiar with German culture then you might as well skip the comedy shows all together. My wife said;I can understand the words that they say, but I don't get the point. It certainly isn't funny. Without the language you will obviously miss out on the edutainment etc. if you are into that sort of things. One person who managed to entertain the passengers very well was the captain. He held an Q & A session that quickly turned into an incredibly advanced technical seminar. The audience was remarkably knowledgeable, and critical when it came to technical and environmental issues. The captain also spent a lot of time with the passengers in the public areas. I actually managed to get lunch together with him all by myself in the buffet-restaurant one day. This may sound incredible, but it's typical for the general impression that the crew really wanted to know how we as passengers were doing, and how we wanted things. The big issue- the German language This is of course what keeps most cruisers from even considering cruise lines specializing in attracting cruisers from a specific region. But let's look at the alternatives; Many cruisers detest the Italian cruise lines because of multiple language announcements. Others are put off the American cruise lines since their PA-systems disturb even more with their commercial adds. On mein schiff we enjoyed the most peaceful cruise ever. So what if you don't understand any German at all?- Even better I would say! Unless you are an incurable control freak you will have the time of your life. The German crew, a small minority of the crew all together, speak English very well. Most of the rest speak English but not German, or they speak English better any way. In no time we became celebrities on board speaking English. We felt so well taken care off, it was fantastic. Needless to say, I've booked my next Tui cruise on Mein Schiff 2 already. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise