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4 Helpful Votes
Sail Date: April 2019
We choose this cruise for the itinerary and dates we are available to travel. The cruise sailed from Muscat, taking in a short visit to Salalah, Oman, then up to Jordan for 3 days/2 nights in Aqaba, for Petra, the Dead Sea, Wadi Rum, then ... Read More
We choose this cruise for the itinerary and dates we are available to travel. The cruise sailed from Muscat, taking in a short visit to Salalah, Oman, then up to Jordan for 3 days/2 nights in Aqaba, for Petra, the Dead Sea, Wadi Rum, then through the Suez Canal, around to Israel, Ashdod, for Jerusalem and Bethlehem, then over to Kefalonia and finally disembarking in Corfu. Unfortunately, after booking we discovered there would be no time to go ashore in Muscat, as we sailed early the following morning, and soon after booking we were advised that the Dead Sea trip from Aqaba was cancelled due to road conditions. We were disappointed but understand these things happen, so added an excursion to a 5 star hotel in Aqaba for a beach day instead. We had a great flight out in Premium on the Dreamliner, Muscat airport was easy and we were onboard quickly. The whole process smooth and efficient. We had an aft cabin, pre-booked and it was spacious, clean, comfortable, but I have to say on occasion noisy from the engine's, vibration was bad some nights, and yes, you do get a little soot on the balcony, there's nothing you can do about that, just don't wear white! The steward cleaned it daily. I'm not complaining, just pointing it out. The ship was full I think. Hard to get a sun bed. Or a seat in the atrium. Nowhere really for some peace and quiet, we were glad of our large balcony. Bar 11 was lovely for evening cocktails, we preffered the buffet for evening meals as we found the MDR very busy, squashed together and brightly lit, and actually didn't rate the meals there apart from breakfast and Beef Wellington. The surf and turf was excellent, you need to book as soon as you can! The excursions were a bit manic. They were long days in high temperatures which we were prepared for, but felt really rushed, the guides all knowledgeable and friendly, but a little inflexible. We were awed by some of the places we visited, but just didn't have time to appreciate them. Destination Services on board were rude and unhelpful, and you had the feeling they didn't care once they'd got your money! Many people complained about various issues on various trips, but I don't think there's been any resolution. If you can, book privately or go it alone. There was a mix of entertainment, both day and night, a great comedian, opera singer, guy with a guitar, we didn't do the shows but heard they were good, just not our thing. Most of the staff are fabulous, friendly, helpful, with one or two exceptions. The food was good and varied and mostly hot (except strangely chilled poached eggs in the MDR on the last morning for breakfast!!) As I said we preferred the buffet, snack shack was great for lunch, glass house for snacks in the evening. Plenty of choice of drinks on the standard AI, though we paid extra for a fancy cocktail or coffee occasionally. Overall though, we felt extremely lucky to be able to do this cruise, visit the places we went to (we will go back independently), enjoyed our sea days with a book and a view of the wake, dolphins, stars, and our adventures on shore. The ship was still having the occasional engine/electrical problems, so we lost some time in ports too. Read Less
6 Helpful Votes
Sail Date: October 2018
Been on Discovery 2 before, nice ship, food ok, staff lovely always smiling, especially Philip he is a credit to Marcella. Ports of call very good, weather in Europe not so good, we were in a force 12 gale one day, but we survived it. ... Read More
Been on Discovery 2 before, nice ship, food ok, staff lovely always smiling, especially Philip he is a credit to Marcella. Ports of call very good, weather in Europe not so good, we were in a force 12 gale one day, but we survived it. Entertainment from Headliners excellent, didn't see comidiens so can't comment. 4 Tunes very good but did not like Jon Asher. Pleased Captain didn't say it's going to be a 'bobby dazzler' as often as he did on last cruise, he must have taken heed of feedback. I must say to all those inconsiderate people who went up to the Veranda deck to move sun beds on the 5 consecutive sea days ,one night it was 3am and others it varied between 4 am and 6am you should be ashamed of yourselves and if anyone thinks of booking a Junior Suite on deck 8 think again because you will be woken up in the early hours unless General Manager does something about blocking the stairs on deck 9 that lead to Veranda deck during night time thus stopping the selfish people from accessing Veranda deck until a reasonable time. Good cruise overall, but will not book a Junior Suite deck 8 again. Read Less
9 Helpful Votes
Sail Date: October 2018
This was our 2nd Marella cruise on one of their newer ships, having been on Discovery 2 in March. This was our first experience of a transatlantic crossing. Flights from Manchester to Palma were uneventful, however we arrived in ... Read More
This was our 2nd Marella cruise on one of their newer ships, having been on Discovery 2 in March. This was our first experience of a transatlantic crossing. Flights from Manchester to Palma were uneventful, however we arrived in pouring rain, thunder and lightening. Quick transfer from airport to port and easy embarkation process and we were soon on board and able to access our cabin immediately. We went exploring the ship and found most places quite easily, however without an atrium, it does make it a little bit harder. Our cabin was on deck 8, standard balcony cabin, midships, port side for the sun on our long sea days. Spacious, with plenty of storage space and very clean, and continued to be that way by the lovely Joel. The air conditioning was a little noisey, but we soon got used to it. We tended to eat in either Latitude or Vista at night, which did a lovely cod loin and a very nice sirloin steak, breakfast in the Marketplace. Food was plentiful, good choice and nicely presented. We ate in the Mediterranean most lunchtimes for lighter bites. We also ate here in the evening when one side was Tapas, and had to be booked, but was included, unless you had one of their Portuguese skewers, which were £9.95. We didn't try one of these, as we found the tapas enough, and if you wanted more, you only had to ask. We also ate in the Pizza and Pasta side at night and found this really good. Choosing your own pizza or pasta made to order and piping hot. Both of these restaurants are waiter service at night. Portions in the main dining rooms were plenty for us, but if you wanted more, you could ask for it. Service was quite prompt, and all the staff were very friendly and kept the wine flowing. We didn't upgrade our included drinks package, as there was plenty of choice for our needs. The Sauvignon Blanc was very palatable. Tanquery gin with slimline tonic [which was served from a can] and the occasional cocktail. Weather in Spain continued to be unsettled. Our ports of call being Cadiz, Cartagena and Malaga. The crossing to Madeira was in almost Force 10 gales. However, the weather was much improved in Madeira and the 6 day crossing was smooth and the sun shone most of the time. Our first port of call in the Caribbean was Antigua, where the weather was a little mixed, however we needed to get our land legs back, so we wandered around the town and made contact with home. St.Lucia was our next stop, where it poured all day. We shared a minibus with some other passengers and did a small tour of the island. Grenada was beautiful, hot and sunny, so we took the opportunity to go to a lovely beach. Barbados was our final stop where we disembarked. Unfortunately, the rain followed us here and although we didn't leave the ship until 3pm, we couldn't do any last minute sun bathing. We were glad we had decided to keep our cabin on our final day which was £35. Entertainment was very good. The show cast were very talented, and put on some very good shows and some of them had individual stints in Bar 53 early evening, which was lovely just before dinner. There were some guest artists, including 2 comedians, a magician and a trio of singers who sung Take That songs and were excellent. Overall, value for money this was a very good cruise, it was just unfortunate about the weather, but this cannot be helped. All the staff on board are the friendliest staff we have met and are a credit to Marella cruises. Would we do another transatlantic crossing? If the price was right, yes we would and with the same company. Read Less
3 Helpful Votes
Sail Date: November 2017
Booked this as a quick break before Christmas,as we live 15 minutes from the port it is ideal, Boarding quick and easy on board with in 10 minutes,boarded early afternoon for a eight o'clock sailing First impressions,ship ... Read More
Booked this as a quick break before Christmas,as we live 15 minutes from the port it is ideal, Boarding quick and easy on board with in 10 minutes,boarded early afternoon for a eight o'clock sailing First impressions,ship smaller than we are used to , pools didn't have any water to begin with so took advantage of jacuzzi, afterwards were too busy with young children and babies Cabin very good size more room than usual plenty of storage space etc Really think they should upgrade bedding as looking warn and not as white as should be Restaurant irían good for breakfast and dinner Special Indian Thai restaurant good food and value Plenty of different bars with music, quite corners if you wanted, Always managed to get a seat. Drinks included in the price were good and you could upgrade if you wanted We didn't get involved in actives but there seemed to be enough to do As only four days first stop was Cadiz with is a nice and easy city to walk around Shame it was a cold and windy day. Next was Lanzarote a quick car hire and trip to the fire mountain, Always works out as cheap to hire a car and do it under your own steam Disembarking in Tenerife was again easy and no rush Summary all in all a good trip and great value for money Will see what Marcella have from Malaga next year Read Less
1 Helpful Vote
Sail Date: November 2017
We like the repositioning cruises as you can go to ports not on the regular schedules and with only 4 days on the crossing part a real bonus .Gran Canaria to Cape Verde then over direct west to Barbados,Grenada,ABC isles then port of Colon ... Read More
We like the repositioning cruises as you can go to ports not on the regular schedules and with only 4 days on the crossing part a real bonus .Gran Canaria to Cape Verde then over direct west to Barbados,Grenada,ABC isles then port of Colon ( as its name ) for Panama where our real disappointment came .more later .The ship has many good facilities eg fitness gym,glass house and atrium area .The food was generally pretty good without being Michelin standard .Islands the casual buffet area could get very full at times .The shack which served snacks as well great fish bites and smoked salmon in salad tub .Waiter service dining in 47 was reasonable because we found a great funny waiter and other excellent guests. The menu was at times repeated ,there must be no Angus beef left in world .We tried upstairs in the pizza area and throughly enjoyed the different fare.There were plenty of activities and it was good to see the captain get involved in the cycling competition .Entertainment was the same structure as most of TU I cruises .The main shows had in our opinion one of the best team of dancers,singers that we have seen in our 14 cruises. The new team who were taking over were sub standard even allowing for it being their first show .That leaves our massive negative .Destination services ,Beware of the super slick presentations either in showcase or over the screens .As most know this is a big profit area for them .Our experiences have been very mixed a couple excellent and a few poor and generally poor value . Without boring you of all details ,we didn't do an excursion as the transport was old,no air con,no seat belts ,overcrowded. Not as described in literature however after 4 e mail dialogues once back home and an uninterested manager on board no refund of monies has been received .The moral is that they hide behind a couple of regs They say that as they are just an agent you must complain to the supplier of trip if a problem .Not easy at the end or when you are back on ship and the local agent is long gone . They also say any discretion on refunds is back in UK whereas when back they say it could have been sorted on board .Think twice as there are mostly good independent tours available from ports with a little research before trip using local tourist boards .Many complaints re Colon . However next day Cartagena in Colombia turned out despite prior beliefs to have a lovely old walled town which we explored with another couple getting a taxi as TUI said it was not safe .More inaccurate info from destination services .We had a day at sea before docking in Montego BAy Jamaica then a flight back from the airport which has not grown with the increased number of planes and passengers and we were an hour late leaving but there are many more longer delays ,it needs to resolve this although they had a very good PA system .Overall a very good cruise only tainted late on Read Less
6 Helpful Votes
Sail Date: November 2017
There is a lot to recommend this ship. 1. It is excellent value for money. 2. The food overall is very good. Whether you eat in the main dining room or the buffet there is always lots of choice and the quality is good. Best pluses ... Read More
There is a lot to recommend this ship. 1. It is excellent value for money. 2. The food overall is very good. Whether you eat in the main dining room or the buffet there is always lots of choice and the quality is good. Best pluses are the pasta station and the salad bar. Only minor criticism is, for me they over cook the beef. We also never had problems in getting seats at the time of our choosing in the main restaurant. The buffet could get busy on sea days but was far less chaotic than most cruise lines we have been on. 3. Overall the basic drinks package is very good. Reasonable quality spirits and good mixers. We don't drink white wine but we liked the Rose and the red was just about acceptable. Beware the red outside the dining room because it sometimes comes at mulled wine temperatures. The only beers offered in the basic package are Fosters and John Smiths. I like these beers some may not. Some people complained that because of the restrictions it was not all inclusive. I have been on lots of cruise lines and this is pretty good. Yes, some lines do offer top shelf spirits and wines but you would have to pay far more for the cruise in the first place. There were a couple of silly anomolies, you can order a gin and a vermouth separately, but if you order a Martini, you get charged. 4. Staff throughout the ship were excellent. Sometimes, in the theatre in particular, you had to wait to be served, but that was sheer weight of numbers. The boys and girls always kept smiling and worked their butts off. Our star performer was Maria in Horizons. 5. The entertainment team and the guest acts were excellent. Less keen on the comedians, but that just may be us. We have been on many cruise lines but this was our first on Thomsons. The majority of our experiences were positive. Now for the couple of downsides: 1. We are early risers and we like to sunbathe between eight and eleven ish. The first day we went down at just after seven and all prime locations were reserved but not in use. The following day we checked before seven. Same again and every sea day. We have encountered this problem before on Italian ships, but never before have we come across the Benidorm mob on a British cruise ship. 2. When I tried to raise the issue with guest services they ignored me for four days. The Manager apparently never received my four messages. I will put that down to inefficiency, rather than rudeness. On thing this cruise has taught me is to think very carefully about repositioning cruises. Four years ago I had exactly the same problems with MSC. I have not used used them since. I will not be using Thomson again for Ocean crossings.. I will use Thomson again for cruises with frequent stops. Good value, food drink and service make it acceptable. The sun beds issue becomes unimportant because either I or the majority of the mob will be . Read Less
21 Helpful Votes
Sail Date: September 2017
Thought we would try Discovery 2 as it is an ex Royal Caribbean ship. They had great crew, seemed really happy, which is always a bonus. Plenty of time in the ports of call. The only thing we didn't like was the casino as this ... Read More
Thought we would try Discovery 2 as it is an ex Royal Caribbean ship. They had great crew, seemed really happy, which is always a bonus. Plenty of time in the ports of call. The only thing we didn't like was the casino as this is always a fun part of a cruise. In this case it was far too small with only one crowded roulette table and dull electronic slot machines. Other than that we had a great time. This cruise was on an all inclusive drinks package. We chose to upgrade to premium but not really necessary as lots of branded drinks included. Passengers dressed smartly for dinner. Great saxophonist and a good comedian. Excellent club on Floor 11. Decent evening meals. A much more chilled experience to have breakfast in the main dining rooms rather than search for a table in the buffet restaurant. Get a cab to town if you travel to Madeira its only 10 euros and saves a huge walk. Read Less
15 Helpful Votes
Sail Date: April 2017
We approached this cruise with some trepidation. We had done the Bay of Biscay a couple of times in rough weather on the big car ferries so no problem there. But we had not used Thomson flights or holidays for some ten years following a ... Read More
We approached this cruise with some trepidation. We had done the Bay of Biscay a couple of times in rough weather on the big car ferries so no problem there. But we had not used Thomson flights or holidays for some ten years following a dispute over flight seats. (On a holiday to Egypt we did not get the allocated seats we had paid for in advance) The flight turned out to be alright but the registration in the terminal at Malaga was a shambles. A two hour queue before we got on the ship. We had an outside plus cabin midships on deck seven which we thought was very good until we woke up on day two to find no heating in the cabin. That day in Cartergena was cold and wet. It was finally solved on day three after breakfast,it was at this point we started to relax and enjoy ourselves. We dined in the Orion Waiter Service Restaurant for breakfast and dinner,we found it very pleasant away from the queues and jostling in the buffet restaurants and helpful to be able to resist the urge to top up your plates. We preferred a table for four as we found we met with nice and interesting people. Any table with more seats ran the risk of meeting the cruise bores, (we've been on thirty or more cruises)- to be avoided at all cost. We did eat in the Lido and Sirens buffet restaurants during the day which were well stocked with a large variety of hot and cold food.We found the service very good everywhere and the food especially in the Mistral a la Carte Restaurant for a birthday celebration was excellent. A highlight of the cruise was a tour of the bridge which we found very interesting. The entertainment was mostly just OK, we preferred the piano bar after dinner, very relaxing with a good singer. The cruise lived up to our expectations which we thoroughly enjoyed. Nice weather in Valleta, Kotakolon, Kefallonia and Corfu certainly helped. Thomson Cruises have certainly got their act together and we will be cruising with them again soon Read Less
6 Helpful Votes
Sail Date: April 2017
This was our second cruise with Thomson having been on the spirit last year gave me the bug to book another one. We travelled with my sister on her 1st cruise. The Discovery was a much bigger ship and easier to get around. Disappointed ... Read More
This was our second cruise with Thomson having been on the spirit last year gave me the bug to book another one. We travelled with my sister on her 1st cruise. The Discovery was a much bigger ship and easier to get around. Disappointed that when at sea for 6 days due to wind sunbeds where not available on upper deck and everybody thought it a good idea to fill every spare space on lower deck blocking walkways etc and making it very difficult at times for individuals able bodied not to mention those with mobility aids. Unlike the previous post we attended every show on the later slot and would say each show was fully attended and thoroughly enjoyed, there was only one which I was disappointed with was the penultimate one which I found boring.The show team worked very hard to out in these productions and their professionalism came through. The cabin and ship were kept very clean and the staff around the ship were always friendly. There is a bar on deck 10 which is very understaffed especially on sail away's and should be looked at. I would say that there seems to be far to many guests to the ratio of staff, and they are very stretched at times. The open seating which has been introduced for meal times didn't really work for us. comparing it against my last cruise the service was very slow and we had to keep asking for a top up of drinks. On a number of occasion we were sat in a corner near the kitchens and felt like we had been forgotten. Although I must add that the food was excellent. The entertainment throughout the day for us was a little on the overload with quizzes etc, and some of the live entertainment was a little too much especially the saxophone man and the acoustic guitar around the pool. A little soft music would have been nice once in a while rather than live music. There were two fantastic live groups Trinity and B12 whom my sister and I thought were fantastic. Given all the above good and not so, this has defiantly not put us off travelling with TUI/Thomson as we met some incredible people who we hope we will meet again in the future and had a truly memorable experience. I hope Thomson will take the comments made and where improvements can be made on board they do so for future guests to enjoy. Read Less
27 Helpful Votes
Sail Date: April 2017
This was our seventh Transatlantic crossing, the fourth with Thomson, sorry, TUI! and about our 25th cruise in total. Previously we've crossed on Celebration, lovely little ship! I shall be sorry to see it go, Azura (P&O) and ... Read More
This was our seventh Transatlantic crossing, the fourth with Thomson, sorry, TUI! and about our 25th cruise in total. Previously we've crossed on Celebration, lovely little ship! I shall be sorry to see it go, Azura (P&O) and Adventure of the Seas (RCL). Flight was great. Travelled Dreamliner Premium Club which is worth every penny of the additional charge. Transfer was OK by Barbados standards but they don't have big comfy buses and its only 30/40 minutes so no big deal. Embarkation was swift and possibly helped by the fact we were in a Junior Suite with priority boarding. First impressions of the ship were good. Thomson, sorry TUI, at last has a ship in style and facilities to rival the big lines. It IS quite impressive! Very spacious and loads and loads of interior light in the public areas. I did note like another reviewer the crew demographic had changed with many Eastern European crew members, but who cares where they're from provided they do a good job and they largely did. We ate mostly in the main restaurant served by two great guys, Julio and Appollon. Ive cruised with many different cruise lines and on all Thomson ships except Dream and without a doubt, the food was every bit as good as any other four star cruise line and better than some Ive travelled on . I often read and have posted reviews myself complaining about cold food but not the case on this ship in the main restaurant where the food was always interesting, varied, well presented and hot. Only ate once in the self service restaurant and my choice was very nice but luke warm. The only minor hiccup came early in the cruise when a waiter who shall remain nameless served us at lunch. Three out of four starters came out all of which were hot so three of us began to eat. We then saw the main courses delivered to the waiter station at the same time as the missing starter. Three of us had finished our starters whilst the fourth was still eating theirs when the waiter came to the table and said he was going to serve the main courses because they'd been there a while. He didn't ask.... he just told us! We declined his kind offer and asked that the main courses when served be replaced having been standing about ten minutes and fish cools quickly. At this point it seemed that we'd asked for the impossible and were visited by Head Waiters, Restaurant Managers and other waiters one of which took responsibility and resolved the problem. Thank you to Anthony! The first waiter never served us again even though he was always close by. Not sure if that was by design or luck but a restaurant needs in my view to conform to common dining etiquette and on this occasion, it didn't. This incident apart, the main restaurant was excellent! Thank you. We like to eat in the specialist restaurants and the Italian was really good and does not incur a surcharge. I cant t say the same for my experience of Surf and Turf for which there IS a surcharge of £25 per head. Previously we've eaten in Mistral and Kora La on Celebration and the al a carte on Majesty. All three are excellent restaurants with a great food in a convivial atmosphere for an additional £20 a head. In the case of Mistral, that's for a six or seven course quality meal served by experienced and knowledgeable waiters. In Kora La on Celebration, you enter an oriental environment with suitably dressed waiters and the food is great. This is not the case on Discovery. The atmosphere and environment is no different to any other restaurant and depending on the time you eat, you have the vast pool deck screen glaring through the windows into your face. Not very oriental! I'm sorry to make the comparison but I'm afraid to do so is inevitable. We cancelled our reservation in Kora La as we found the screen intrusive and would have detracted from the dining experience. For your £25 in S and T, there are four courses and my personal view is that the food was little different to that served in the main restaurant. I chose seared scallops as a starter. It consisted of three small queen scallops which were not seared. Nice but........For my main I chose Sole which was to be served at the table. No fault of the waitress but I'm sure she hadn't deboned many sole. It took an age for her to do so whilst the fish was cooling all the time. Why not ask the customer whether or not they would like the fish to be deboned at the table or would they prefer to do it themselves. I wanted to scream out "Please give it me to do" but I resisted not wanting to cause any embarrassment. In short, S and T was not a good experience, not good value in my view and one I would not repeat in the current circumstances. We did speak to the head of F and B, raised our concerns and made the comparison with Mistral but his response was "Its the new concept" It certainly was different to Mistral and a "difference" I didn't care for! For me, a backward step. It's sad that there are no longer any wine waiters on board. Wine is now very ably and frequently provided by your table waiters but it was a little hint of extra class to have a wine waiter?waitress. I'm sure someone from TUI will read this review and I would point out that my comments are intended for their benefit also and to ultimately improve MY experience. I'm not a serial moaner and have cruised many times and to make comparisons although subjective, is inevitable. I have noted one comment on a review which I also totally agree with and is something we commented on when speaking to those in authority. In S and T restaurant, it was as if I was being served by someone speaking from a prepared script. Each waiter who approached the table started with the same pre prepared script and conversations with them were very stilted.. Ive never experienced this before on a Tui ship. It is unnatural, unwanted by me at least and makes normal conversations difficult. Please let the waiting staff be themselves. They can still say what they need to say. It was so obviously scripted, it became farcical. Lets be honest, Discovery is a nice ship. I didn't see a speck of dirt anywhere, 99.9% of the crew are fantastic. There is plenty of deck space and the sun beds are comfy. Although the bed grabbers were there at the crack of dawn as always, we never struggled to find availability.. I did read another review which commented that two of the six days were rather rough (my description, not theirs) My response would be to say that it was nothing more than gentle pitching and not nearly approaching rough. Have a ride through the Bay of Biscay on a bad day when all the doors are secured and you are not allowed outside at all. That's rough!!! Yes I agree the upper decks were closed for sunbeds on a couple of days but that was for safety reasons to prevent anyone being injured by airborne sunbeds. Yes it was windy, but if you ride a motor bike at 20mph into a 20mph headwind, it WILL be windy!! The ship was travelling at 18 knots (20mph ish) into a 20 mph headwind. Not much that can be done about that. Ive had worse transatlantic crossings but none I would describe as being uncomfortably rough and certainly none where abandoning ship became a consideration!!!. Its a great way to get home without jet lag whilst just relaxing or doing whatever takes your fancy on the ship. We don't do the shows so I cant comment on entertainment. Overall, we really enjoyed our cruise. So much so, we've already booked again for next year on Discovery and I look forward to once again meeting some great people providing a great experience. Thank you. Read Less
16 Helpful Votes
Sail Date: April 2017
We chose thomson for our first cruise as we were told they were a bit more relaxed, adults only, all inclusive and not too big a ship! I don't want to repeat previous reviews so will try and add bit that were relevant to us .. our ... Read More
We chose thomson for our first cruise as we were told they were a bit more relaxed, adults only, all inclusive and not too big a ship! I don't want to repeat previous reviews so will try and add bit that were relevant to us .. our Cabin was 8026 which was big and had a balcony with sunbed (just one!) - and a table and two chairs, there was tons of storage - we didn't use all the shelves, lots of hangers in the wardrobe, plenty of storage in bathroom. There was good lighting to put make up on and dry hair. Our cabin steward Herald was very thorough and due to our cabin, we had Clarins toiletries that were replenished as we needed them, and a couple of treats through the week - Temple Spa sleep mist, and two other sleep products. The beds were very comfy, we had twin beds and both have bad backs and didn't suffer which was a first. We had taken ear plugs as had heard that there could be some noise - we were below the sun bathing areas so sometimes heard them putting the sun beds out early in the morning - no other noise though. We ate in the Islands for breakfast the first couple of days but then once we tried 47 waiter service, never went back - there was a great selection on offer along with different cooked items each day. We thought the portion size was perfect and as it was waiter service, everything arrived hot. Lunchtime - we tried the Islands which always had a good selection, the Glass House had a small salad bar but with odd things to go with them, filled rolls or a joint of meat (which wasn't for us) - we had sandwiches from the Snack Shack on a couple of occasions and they were nice and fresh. Our favourite lunchtime place was again 47 for the Waiter Service .. there was a great fresh salad bar where you chose what you wanted and they chopped it up and added a dressing, there was always a burger available (which was really tasty), jacket potatoes we had a couple of times .. and then a choice from the menu for 3 courses if you wanted - the fish pie I had one day was just amazing! Dinner, again we tried the Islands once and that was enough for us, we alternated between 47 and the Italian where we had great food in both - beware with the Italian, they bring you a plate of fresh anti pasta while you order, and we ended up eating that and then being full! - they did some amazing tomato and chorizo soup with croutons. We found the red wine a bit hit and miss between the restaurants as we weren't keen on the one in 47 or the Italian, but the white was really nice - and the red wine from the other bars around the ship was nice. We booked Surf and Turf and the Kora La as soon as we got on the ship, before we even went to our cabin as it was my birthday while we were away and we wanted a nice restaurant for that night. We actually went back and booked both again before even trying them - and we were glad we did. The first time we went to Kora La - we had the most amazing beef penang - and had that the second time too .. the dessert the second time was called yin and yang - and is the best dessert I have ever tasted! The steak on the first night in the Surf and Turf wasn't the best, but the second time was gorgeous - luck of the draw I think. We hadn't told anyone it was my birthday but they brought us a 'happy birthday' tiramisu which was a lovely touch. We paid extra for the wine in the Surf and Turf, but that was £14 for a gorgeous South African red, well worth the money. The staff were just lovely in both restaurants and hugged us on our second visit - they are all so friendly. We tried a coffee from the Coffee Hut (can't actually remember what it is called) - but didn't waste our money again, they made a nicer latte in the atrium, and it was included. We tried a few different cocktails and had some nice gin and tonics - we paid extra for a smoked cocktail in Bar 11 on my birthday, and on the last night - these were great fun to watch being made and were really nice. We thought about adding to the All Inclusive drinks package but to be honest we're glad we didn't as there was enough of a selection included. We went to see the Comedian the first week - he was very funny, and the Operatic duo who were quite good, but we didn't get to any other shows. We went to the Live lounge a couple of times to see all the Bands having a jam session and that was great fun .. we had a good old dance to those, and then carried on upstairs at Bar 11. We were going to go and watch one of the movies on deck but it was the same evening as the BBQ and they overran each other which was a shame. It did always seem a bit to blowy at other times. The days we were at sea we went to listen to the talks that were given by an ex-police officer (I can't remember his name sorry) - but he was very interesting and entertaining, would recommend. I don't know how some people can say that the staff weren't friendly as our experience was totally different - everyone we passed smiled and said hello, from maintenance upwards (they may have been told to do this but whatever they've done, it has worked) - we also didn't have any problems getting served at the bars, and the girls walking around the atrium bar taking orders were pretty quick too. The days we did manage to sunbathe, there was a guy going around the deck taking drinks orders which we got quickly too. I don't think we are cruise converts - we would do one again at some stage, but would not personally do this one again .. we did know that we were going to be at sea for 6 days but it did seem far too long when we actually did it. We will do a shorter cruise in the future. Read Less
6 Helpful Votes
Sail Date: November 2016
Embarkation was an extremely long drawn out operation, as when we arrived at the port, there was a huge queue while we waited to be signed in. On the Dream, we simply walked on board and were signed in within minutes. The size of the ... Read More
Embarkation was an extremely long drawn out operation, as when we arrived at the port, there was a huge queue while we waited to be signed in. On the Dream, we simply walked on board and were signed in within minutes. The size of the ship meant that there wasn't really sufficient seating for everyone on board inside. We were happy with the size of the cabin which was extremely similar to what we are used to on the Dream. Unfortunately we had separate beds this time as opposed to a double. Every evening except one, we dined in the Meridian Restaurant, but we felt that although the service of food was very efficient, the serving of wine wasn't. On many occasions we had to keep asking. Entertainment was very good and varied. Drinks service we felt was very hit and miss. The two shore excursions we did, Santorini and Petra, were excellent. Read Less
9 Helpful Votes
Sail Date: November 2016
This was our 6th cruise on the Dream and the 3rd Transatlantic so we knew exactly what to expect. The ship is showing signs of her age (30) and the lifts are worse than I remember. However, none of this detracted from what was ... Read More
This was our 6th cruise on the Dream and the 3rd Transatlantic so we knew exactly what to expect. The ship is showing signs of her age (30) and the lifts are worse than I remember. However, none of this detracted from what was essentially a wonderful cruise. Food in Orion restaurant was terrific and not once were we pressurised to pay for speciality restaurants. (Have used them in the past and they are good). We ate in Lido only twice on returning from shore excursions and were perfectly happy with the food on offer. Cabin 6113 (inside) is our favourite - have had that one before. It's situated mid ship so no movement felt but as it turned out the sea was flat calm all the time. Perfect. Entertainment - as expected. Plenty of excellent shows by the in-house team and guest acts were better than some we've endured in the past. Resident musicians - Locomotion were billed as "resident party band". Well I'd hate to be at that party - they are fine musicians if you like bland music, a lot of whistling and no interaction. After a few days they were relegated from Medusa to various other venues and replaced by 2 Intense - a great duo who interact with the crowd. Cruise director Gavin Carroll is just fantastic in the role. Captain - Peter Harris is a real people person and often stopped by to chat with the passengers. All in all it's a happy ship but she' s old and needs money spending on her. Read Less
5 Helpful Votes
Sail Date: October 2016
A friend booked the cruise and her companion dropped out so I took that place. Lots of interesting ports of call after boarding in Majorca: Cartagena Spain, Gibraltar, Las Palmas Gran Canaria (6 days at sea crossing the Atlantic), Antigua, ... Read More
A friend booked the cruise and her companion dropped out so I took that place. Lots of interesting ports of call after boarding in Majorca: Cartagena Spain, Gibraltar, Las Palmas Gran Canaria (6 days at sea crossing the Atlantic), Antigua, St Maarten, St Kitts, St Lucia, Barbados in the Caribbean. The newly refurbished ship, albeit 21 years old and ex-Royal Caribbean, was very pleasant, not too large to make finding one's way around difficult. The Atrium refit is particularly impressive, also the Venue entertainment area. Main negative was the Atlantic crossing. For me, 6 days at sea was too long. There were things to do if you like quizzes, bingo, dance classes etc, and plenty of entertainment to help pass the time. On the sunny days there was the usual towel saving of sunbeds, by 7am there wasn't a sunbed to be had. The advertised timing by the crew and removal of towels after 45 mins if no one there, never happened. In the main the crew were very good, attentive, polite and well trained except the reception, where wrong information was given a couple of times and on occasions I was unable to get a reply when calling from the cabin. The IT support was also slightly lacking. I was glad to be on All Inclusive as the cost of drinks, alcoholic and non-alcoholic, was on a par with London prices. The food was good and it was nice to have the choice of buffet or waiter service in the restaurants. The entertainment was very good, some professional acts, the remainder being the cruise show team. An excellent band, Protege, who played soul, R&B, Motown. Also worth a mention are the show dance couple and the operatic duo. Both embarkation and disembarkation were well organised and relatively stress free. Enjoyed all the shore excursions, and would recommend booking them in advance, saving queuing and possible disappointment if fully booked once you are onboard. Read Less
10 Helpful Votes
Sail Date: October 2016
We have cruised on RCI, P&O, Princess, and this time Thomson Having sailed on the ship when she was RC Splendour of the Seas, first time with Thomson and thought we we try as she had been taken over by them. I will get the ... Read More
We have cruised on RCI, P&O, Princess, and this time Thomson Having sailed on the ship when she was RC Splendour of the Seas, first time with Thomson and thought we we try as she had been taken over by them. I will get the negatives out of the way first. Thomson website stated that you could bag drop at Gatwick the day before, as we have the extra problem of having a mobility scooter for my husband this seemed ideal I also rang the Welfare dept before we set off to check this was the case ( excuse the pun!) and was informed yes we could. After parking and paying for parking at the airport going through to the bag drop only to find the staff on the desk told us as we were cruising it was not possible as they didn't have luggage labels or the health questionnaire we needed to complete. I rang the welfare dept on my return to explain I had been given the wrong information, the the man I spoke to certainly should not be employed on customer services let alone Welfare Dept as he was exceptionally rude and kept telling me I needed to speak to my travel agent and it had nothing to do with Thomson. I emailed Thomson complaints but as yet virtually 2 months since our cruise no one from Thomson has had the courtesay to get back to me. Also the following morning when we checked in we still did not get luggage labels nor did we fill in a health check form. My husband has mobility problems and he is unable to manage steps or walk any distance, he can walk a little so moving around the cabin was not a problem, we were allocated a Junior Suite on deck 8 the cabin was ideal except there was a deep step to access the bathroom and the shower was over the bath, not exactly an accessible cabin which we had requested. As he cannot manage steps into a coach from Palma airport to the ship we had asked for a taxi via welfare department this took a lot of effort on our part having to get a Drs letter to explain why we needed a taxi eventually we got confirmation from the Welfare Dept that a taxi would be provided, on arrival at Palma no taxi was available and we waited more than an hour whilst one was sourced. Accessibility within the ship was good with the exception of booking a meal at Surf and Turf, we visited 2 days prior to the meal to ensure access, only to find 6 steps into the restaurant but around the other side hurrah a lift which his scooter would lift him to the restaurant area, on arrival the lift was not working which then involved 4 waiters having to LIFT him up the steps in a wheelchair and he is not a light weight, not good as the staff should not be expected to do this. Sun beds !!!!!! oh dear how people are expected to find and use one during days at sea of which there were 6 was impossible when talking to passengers at dinner telling us they reserved 6 every morning at 6:30am for their parties and in one instance reserving 6 on both sides of the ship for when the sun moved around. The Main Dining Room was excellent for all meals which we used for most of our meals as we eat early and were happy to share we never had to wait for a table. The staff were superb and used to stand waiting to take his scooter away once he was seated and return at the end of the meal which caused some hilaritary as there was competition between them who could drive it successfully, this was entertaining for us and other passengers as well. What a shame that the upper dining room Galley 47 was not used as much as it might be we went twice and both times there were waiters standing around with nothing to do. The entertainment shows were worthy of the West End and an amazing selection something for everyone. 6 days at sea whilst we travelled transatlantic was too long having previously spent 5 days on other transatlantic cruises, the entertainment during the sea day needs an overhaul as it consisted of Quizzes and quizzes which is not for everyone and with the weather being good it was a choice between trying to get a sun bed ( it took me until the last sea day before I managed this) and quiz. Nice to see the casino has been reduced in size and another bar created with guest artistes. Getting off the ship at each port was v. good most ports were within walkable (for me) distance therefore not needing to wait for shuttle buses and the gangway on most ports were virtually level so access with the scooter was not a problem. We were unable to do any shore excursions due the the mobility problems perhaps Thomson could look at providing some excursions for the less mobile? In the main we enjoyed the cruise the food was excellent the onboard staff are amazing very friendly I would say more so than any other cruise company we have used. Thomson office staff really would need to get their act together before we would cruise with them again which is such a shame as the ship and their staff were brilliant. Read Less
6 Helpful Votes
Sail Date: October 2016
I chose this cruise to mark my retirement. We had looked at a number of other cruises but saw this as a late booking and liked the look of the itinerary. We booked a Junior Suite (8060) on the port side so we would have the sun on our ... Read More
I chose this cruise to mark my retirement. We had looked at a number of other cruises but saw this as a late booking and liked the look of the itinerary. We booked a Junior Suite (8060) on the port side so we would have the sun on our balcony during the 6 day Atlantic crossing. This proved to be very worthwhile as the usual sunbed reservation took place on the pool deck throughout the cruise. There were constant notices in the cruise news asking people not to do this but to no avail. It didn't bother us too much as I'm not fussed about getting a tan anyway but my wife enjoyed the sunbed provided on our balcony. The cabin was excellent with lots of storage a good sized bath room, with bath, and plenty of space. Our steward was excellent and very attentive. Overall we enjoyed the ship and the facilities, we mostly dined in Gallery 47, the upper level restaurant which has an Italian menu, it rotates between two daily menus but also includes a selection from the main 47 restaurant. We found that we got a table quicker there. We really liked the open airy feel to the restaurant, not buried down in the depths as on some ships we've been on. The food quality was generally good and service fine. Most of the crew were very friendly and happy to chat, there are a lot of East Europeans among the waiters. Also worth a try is the Glass House restaurant which is where the indoor pool is housed. It offers a Tapas and Pizza menu plus a hot stone option for which there is a cover charge of £9.50 (I think). This area is probably our favourite daytime spot, it is adult only 2 - 5, (this was an adult only cruise anyway which was another reason we chose it) and is nice and quiet to chill out in. They serve light snacks and salads during the day. We ate in the Surf & Turf a'la carte one night, the cover charge is £24.95 which seems a lot but my wife and I both agreed that the steaks we had were probably the best ever. The entertainment was generally fine comprising a range of music and dance shows in the Broadway lounge, we particularly enjoyed 'Starry Starry Night' 'Boogie Shoes' and 'Hot Summer Nights'. The final show 'Homeward Bound' based on Simon and Garfunkel songs was only marred by a jokey Elvis spot for Graceland. The alternative 'Venue' hosted a series of game shows and quizs which we didn't bother with, just not our thing. There were a number of bands performing around the ship plus some fly in performers, a couple of comics and singers. We particularly enjoyed 'Protege' 4 boys from St Lucia who were billed as the party band and Ben Moss. The crew put on a good Halloween party after we left Gibraltar with quite a few guests dressing up for the occasion too. We had wondered before about the 6 day crossing and what activities would be offered. These included a chance to learn the Ukelele, join a choir, have a golf lesson using a simulator. There was also a series of lectures on aviation from a former civil airline pilot. My wife and I joined the choir and took part in a concert on the last night before we got to Antigua and I also attended the aviation lectures, which proved quite popular. Everything was fine until we got to the Caribbean, we both had complained about waking up with very dry throats in the morning due to the air conditioning, which can't be turned off. My wife eventually lost her voice and we had to visit the medical centre, who were excellent, where she was diagnosed with a severe throat infection requiring intravenous antibiotics. As a result the last few days of the cruise were marred by this and we had to cancel some planned excursions. As I write this review we are back home and are both suffering from throat infections and are seeing our own GP. This spoiled what had been an excellent holiday and has made us think twice about cruising again for some time. Overall TUI Discovery is a pretty good ship which caters well for it's target market and I'm sure it will do well. The bulk of the guests were 40+ Brits, a few younger couples, maybe honeymooners, and quite a few elderly with mobility issues. There is something for just about everyone even if you don't fancy all that is on offer all the time. Read Less
2 Helpful Votes
Sail Date: October 2016
My partner usually cruises with Royal Carribean however I Persuaded her to try Thomson. The ship is impressive being an ex Royal Carribean ship however Thomson appear to be still trying to get a grip of running a bigger ship. The ... Read More
My partner usually cruises with Royal Carribean however I Persuaded her to try Thomson. The ship is impressive being an ex Royal Carribean ship however Thomson appear to be still trying to get a grip of running a bigger ship. The evening entertainment was good on most nights and the variety excellent. The entertainment during the day around the pool could have been better and more varied. The only real entertainment was a band for one hour and a quiz. Food overall was good and the service in the reastauraht excellent after the first night. The first night it took over two hours to get three course however the second night we were served by Igor who was brilliant. Food served quickly and wine flowing every night from then on. First formal night was good with the Captain saying a few words. The second formal night appeared to be solely for the photographers to get pictures of you to try to sell. Cabin was fine and the all exclusive package was one of the best we have had. The final day was a disaster with huge queues for everything. The immigration was done on the ship but the queue must have had about 150 in it. We got a paper example of how to fill in the form and it explained to put Barbados in one section. After queuing for some time we were told that this we wrong and to fill in new forms. We queued at reception wity lots of other people to get new forms as they didn't have any on the desk, I can't understand why they don't. The queue to leave hand luggage took about an hour to get through and my partner lost an item and queued at reception for 45 minutes without making much progress and had to depart the ship to get our transfer without finding if it had been handed in. On all the other days the officer and managers were highly visible, there were none to be seenon departure day when they were needed. Overall it was good but it could be excellent if they get used to handling bigger numbers Read Less
Sail Date: April 2015
Thomson Cruise ,We had to pay £15.00 each to book our seats (round trip =£60.00) on the Boeing 767 departed Glasgow arriving in Bridgetown Barbados ,on disembarking met by a fleet of buses to take us to the ship for quayside ... Read More
Thomson Cruise ,We had to pay £15.00 each to book our seats (round trip =£60.00) on the Boeing 767 departed Glasgow arriving in Bridgetown Barbados ,on disembarking met by a fleet of buses to take us to the ship for quayside processing . Prior to holiday we where advised deck 10 was under refurbishment , when on board noticed it was being used by the deck crew for sanding and varnish L/B oars,management team have been slow to fixed solve the problems considering they knew the ship would be crossing the pond (Atlantic) for 6 day's caused a lot of problems with sun loungers in the shade ,no evidenced of sun lounger butlers enforcing the 45 minute rule! . We have sailed on the ship many times & took this trip for Caribbean highlights/mow town themed cruise. The ship was clean ,we were on deck 3 (2 berth cabin) which was adequate .skipped the Captains Dinner & Photo shoot. Entertainment was of the usual hight standard , bands/singers be it in Liberties, Hemingway's or the Horizon's was loud, designed to drown out passenger's conversation!, noticed there had been a reduction of stewards service in bar area's, We only used Lido ( self service restaurant) the food was of a very good standard in presentation and quality.Thomson have reintroduce the water coolers. To occupy our six days at sea additional activities were arranged ,painting, chocolate decoration and a community quire was set up , you had to pay to participate. Made many new friends exchanged cruise yarns and first timer’s , one couple who complained about everything! (Gave them a wide berth) . Captains corner informal chat with passengers (a very people orientated person), spent last 10 years of his maritime career with the ship, Officer's and crew were polite & friendly. The highlight of the trip was the guest artist's Roy G Hemming's band ,(mow town ) played in the Broadway theatre , majority of the passengers enjoyed the first show so much & stayed, preventing fellow passengers from getting into second performance . Some of the Mowtown band members gave an impromptu performance in Liberties, when I left it was rocking. A night with the stars ( Hits of Mow town) on the pool deck - great night. We looked at previous reports of shore excursion's, my partner decided to play safe booked online at inflated price's ,do your research there are cheaper alternative's. Caribbean people depend on tourism in the dry season and cricket is very popular. Love to return & visit the beautiful islands. Read Less
Sail Date: December 2014
Just been on the Thomson Dream on the Transatlantic Sunrise and was very disappointed with many aspects of it. Whilst we were more than happy with food and cabin we thought the general entertainment could have been better. Although the ... Read More
Just been on the Thomson Dream on the Transatlantic Sunrise and was very disappointed with many aspects of it. Whilst we were more than happy with food and cabin we thought the general entertainment could have been better. Although the dancers/singers etc were all talented we saw the same shows on the Dream 2 years ago so Thomson start thinking new shows please. Our holiday this year was totally spoilt by there being a very bad chesty cough/virus on board of which we both got it very near the start of the holiday and spent quite a few hours over a period of time in the hospital along with many many others passengers all of which had very expensive bills at the end of treatment (hopefully all insurances will pay up) The consensus from the ship THERE IS NO ILLNESS ON THIS SHIP they were still denying it as many more passengers were being treated. It was felt amongst many passengers that hand sanitising was not being adhered to as it should, the question was asked why there were no staff making sure this is done and was told it takes up too many staff at one time and as for the cost of treatment why does the it have to be so expensive. Also there were major problems with the lifts so many times they were out of order and you either had to wait an age for one to come along or struggle with the stairs which was a real problem to quite a lot of passengers. A receptionist was heard to say when a complaint was made about the lift situation - well you could use the stairs - this is not the sort of comment you want to hear. Thomson have just spent a lot of money on refitting certain areas but we felt important things such as the lifts should have been renewed. Just so you know the waiting staff and cabin stewards were as usual brilliant a real credit to themselves. This was our 4th time on the Dream and will unfortunately be our last.   Read Less
Sail Date: December 2011
In early December we had our first transatlantic cruise on the Thomson Dream (02-12-11 to 18-12-11) to the Caribbean. We had a fantastic time, although we are aware that there were others on the ship who would not agree with us. There did ... Read More
In early December we had our first transatlantic cruise on the Thomson Dream (02-12-11 to 18-12-11) to the Caribbean. We had a fantastic time, although we are aware that there were others on the ship who would not agree with us. There did seem to be some serial moaners on the ship who were looking for issues to rival the problems the ship had on the 2010 transatlantic crossing. We had an outside plus cabin on deck 9 which was very good, plenty of room and a nice sized bathroom and clean. It also gave us good access to the ships amenities on all decks. As we are not ones for sunbathing much so we decided to have a pretty full itinerary of excursions when we reaches the Caribbean. These included swimming with dolphins, swimming with turtles, horse riding and snuba diving. The Excursions Team on board the Dream were excellent particularly Ruth and Adrian. We also found that getting a local taxi (not those at the port) was a great way to see the islands. These tend to be at a fraction of the price of the tours and you get out what you put in. Transatlantic sunsets and Caribbean sun rises are quite magnificent; this coupled with flying fish almost all crossing certainly and making new friends made it a most memorable holiday. The islands visited were all gems in themselves and each had unique character. The locals are exceptionally friendly (again some people will differ with this view) and will accept a polite no thank you if you don't want bothered. Just remember they rely on tourism. Our highlights are as follows (could go on and on for hours):- St. John's, Antigua (great if you want diamonds or sample the local brews. Horse riding through the surf!) Philipsburg, St. Maarten (two flags Dutch and French island tour very good) Road Town, Tortola, British virgin islands (Dolphin swim.........just excellent) Basseterre, St. Kitts (scenic railway was a great way to see a lot of the island, despite what the locals said) Portsmouth, Dominica (great rainforest, watch out for the snakes) Castries, St. Lucia (snuba madness and the views on Pigeon Island are just stunning) Kingstown, St. Vincent (dolphin and whale watch. A pod of 40 dolphins swimming beside us for 30mins) St. Georges, Grenada (taxi island tour with monkey encounter, cliff divers and local artist) Scarborough, Tobago (the glass bottom boat, Buccoo reef snorkelling and swimming in the Caribbean) Bridgetown, Barbados (swim with turtles, sail on a catamaran and rum, what a way to finish) The food on board was OK, I would not say spectacular and not as good as the Thomson Celebration food. We ate at the Orion Restaurant most nights as my wife has a gluten and diary free diet. The Celebration had a specific gluten free menu but the Dream does not. Once we explained this to the Restaurant staff everything was cooked specifically for her (a special thanks to Elmer, Hotif, Rey, Archie and Dion as without their help the holiday would not have been the same). The staff in general were excellent and very friendly, especially Monika and Fairy who worked extremely hard all hours of the day and night to make our experience all the better. The entertainment on board improved as the trip went along. This was the first time many of the artists had performed in front of the public as a group. The piano bar was great and there were a number of other activities from the gym to quizzes, lectures, guest speakers and demonstrations to keep one occupied. The Cruise Director Stephen Guy was excellent and had a presence on stage with a fantastic voice. The majority of the entertainment was based within the Medusa Lounge which did not have enough seating for the demand. There was a distinct feeling that the transatlantic cruise was being used to gear the ship up for the winter season in the Caribbean. Apart from the main entertainment show being disjointed there was far too much maintenance going on. Doors were being varnished, areas being painted, rust was being scrapped of deck 10 which meant that areas of deck 9, the main promenade deck were isolated and the hand rail along most of the port side of deck 9 was had a barrier preventing access for four days. The funnel spewed soot at regular intervals and this ended up on out clothes when we were at the stern; one gentleman had his breakfast spilt over him due to a large piece of soot debris hitting his tray. There was constant disinfecting of the ship due to the presence of norovirus (some people were quarantined after succumbing, however others failed to follow the ship's strict hygiene policy - deliberately). Our disappointment regarding this matter relates to the lack of information and honesty over the extent and whether the ship should have sailed or not from Tenerife. Our air conditioning and hot water failed for three days and the head of the customer services was rude and abrupt to both my wife and I regarding this. No hot water = poor hygiene on a contaminated ship. The only other gripe is that on two occasions our towels were not laundered and put back on the racks. There were not enough sun beds which resulted in the fanatics out at 05:30 each morning to claim their spot. When we did manage to get sun beds together we had to go for meals separately to avoid the circling vultures claiming the spoils. The last paragraph were the things that took the shine off the holiday a wee bit. We will go back to the Caribbean and will do a transatlantic cruise again but I think not on the Thomson Dream. Read Less
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