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18 Helpful Votes
Sail Date: August 2018
Booked a week for our 10th wedding anniversary as we always wanted to try a cruise, and thought a week was enough, in case we didn't like it. From the time we boarded until the time we left was fantastic, and the crew were marvellous, ... Read More
Booked a week for our 10th wedding anniversary as we always wanted to try a cruise, and thought a week was enough, in case we didn't like it. From the time we boarded until the time we left was fantastic, and the crew were marvellous, with a special shout out to Rain who was our bar steward in the Squid and Anchor, and was always making sure our glasses were full and even knew exactly what we were drinking before we had sat down, he's a credit to your company!!They worked extremely long hours and still couldn't do enough for you and were always polite and smiling. Plenty of food choices from buffet to sit down and plenty to go around. Night time entertainment was nonstop in several areas of the ship, although I can't comment on the day time as we were on excursions all day and not getting back until late afternoon. The excursions we booked were great, with the guides being very informative, but be prepared for a hectic and tiring day as your trying to cram everything in to such a short amount of time. Make sure you have your boarding card on you at all times as you need it to get on and off the ship, when ordering your drinks, and also in the shops as it's all registered to your cabin. Security is very tight, and a bit time consuming, but to be expected in the world that we now find ourselves in, so give yourself extra time when you leave or return to the ship. Read Less
36 Helpful Votes
Sail Date: August 2017
As I appreciated reading other people’s views on their cruises prior to departing, I thought I’d make a contribution of my own. In a nutshell, we enjoyed the cruise immensely, no real complaints at all and we intend to go on another ... Read More
As I appreciated reading other people’s views on their cruises prior to departing, I thought I’d make a contribution of my own. In a nutshell, we enjoyed the cruise immensely, no real complaints at all and we intend to go on another one next year. Points Thomson did a good job getting us on the ship and our luggage was waiting for us outside our cabin. Unfortunately, we waited over 30 minutes to get checked in on board (to be fair they had 5/6 staff on the check in, it was just the volume of people that was joining the ship). At the check-in, you were encouraged to register a card to pay for your bar bill etc, hand in your passport (issued you with a receipt) and pay £15 to use the cabin safe for a week. We paid for an outside plus cabin, as it was our first cruise we liked the idea of being able to see outside. We glad we paid the premium; other people will no doubt have different views. The cabin was clean, well laid out, had a handy fridge, hairdryer, T.V., lots of cupboard space, small settee and a generous size double bed plus a powerful shower in the bathroom. If you were being harsh you could say the décor was a little dated, after all the “Dream” is a 30 year old ship. We appreciated “Mario” our cabin steward for a week; he did an excellent job in looking after us. Come to think of it, we found ALL the staff helpful and courteous during the cruise. They worked very hard in our opinion in ensuring the guests were well catered for (well that was our experience). First few days we were “encouraged” to upgrade to an all-inclusive drinks package, the cost would have been nearly £400 for the two of us (based on the number in your cabin). As a pint of lager (fosters) £3.95 and the cocktail of the day cost £4.20, for us it didn’t represent good value. Found out many guest had qualified for free all-inclusive drinks packages due to booking early. There was also a premium drink package for an additional £10 per person which enabled you to consume more branded alcoholic drinks – again you pay your monies……. We had no complaints regarding the choice and quality of the food; we had 4 meals at the Orion restaurant. This restaurant is more formal, with waiter service. On 3 occasions we were asked to share a table, personally it wasn’t an issue for us as it gave you the opportunity to get to know other guests. The Lido restaurant was where we personally had our breakfast as it was a help yourselves buffet and I certainly did (my wife was more restraint). For the sum of £47.95 each, we purchased a package to dine at the 3 more “exclusive” restaurants. As the standard restaurants were perfectly acceptable, you could argue that paying extra is a little excessive, however we certainly enjoyed the experience of the 3 meals, especially in the Mistral’s restaurant. The ship was FULL; the captain stated this at his gala on the Saturday. At times you had to queue, especially at peak times; having said that it was similar to many all-inclusive hotels we have been to. Also, there were always many staff serving and the queues (in our opinion) were handled efficiently. The entertainment on the cruise, especially in the Broadway Show Lounge was excellent and noting how full the theatre got, many hundreds of people had the same opinion! We would definitely recommend any guest to see one of the shows, well worth it. During the cruise we went on 3 Thomson excursions, whilst not cheap, they were all enjoyable and Thomson looked after us very well. As you may have surmised by now, we enjoyed our 1st cruise. We did have a few niggles, a very temperamental safe, which opened when it wanted to (not ideal when you needed access to it prior to going on an excursion!). The toilet which stopped flushing every few days (it uses a “vacuum “system to flush and blockages elsewhere stops your toilet from functioning!). Lastly, our cabin was “haunted”, as during the night you were woken up by “scratching” noises coming from the ceiling and walls. Was it a poltergeist, possible however, we felt it was more likely the air con piping; bizarrely you never heard the noise during the day! None of the above spoiled our 1st cruise experience, we enjoyed the ship, the staff and the people we met, thank you all on the Thomson Dream, and we certainly will book with you again. Read Less
22 Helpful Votes
Sail Date: March 2017
So here is my review of my first ever cruise on the Thomson Celebration (Mediterranean Sunrise). Obviously I have nothing to compare it with as I have never sailed before, but I have stayed in dozens of hotels worldwide so I will try to be ... Read More
So here is my review of my first ever cruise on the Thomson Celebration (Mediterranean Sunrise). Obviously I have nothing to compare it with as I have never sailed before, but I have stayed in dozens of hotels worldwide so I will try to be as honest as I can. Sorry it is so long, there’s so much to say, but I have subtitled each section for ease of reference. * Outbound Flight – We flew early morning from Manchester to Aqaba, Jordan and the 5 ½ hour flight was hassle free. We were only 30 minutes late taking off and they gave us breakfast an hour in. Complimentary drinks were plentiful and they didn’t dawdle when serving them either. All flight staff demonstrated great customer service skills, politeness and efficiency. We collected our suitcases quickly and the bus ride to the ship was only 30 minutes. My only gripe here was we hadn’t been told we were getting the meal and spent £25 on breakfast at the airport. That said we also ate the inflight meal (“coz we’re on holiday”, lol). * Embarkation - Our first ever experience of the embarkation/registration process was like being on the boat ride in ‘Willy Wonka’s Chocolate Factory’, but in a nice way. It was all so very quick and well organised like a conveyor belt moving us from photograph taking, form checking, medical declarations signed, debit card registration, optional dining extras and handing us our cabin keys with great efficiency. Everyone was very ‘happy clappy’, we loved the excitement of it all and we came out the other side like kids in a candy shop. We went straight to our room to change into clothes we’d packed in our hand luggage and our suitcases were outside our room when we left it 10 minutes later. * Cabin - Deck 6 cabin 207 (Deluxe standard) – Reviewed below. * Food – We ate in the Lido restaurant mostly and never had a single item that wasn’t delicious. Breakfast they have back bacon, eggs done to perfection, omelettes made to order and pancakes to die for. Lunch and Evening Meal were equally good. Food was mostly English fare. We tended to not have an evening meal though as we were too full to enjoy the evening festivities, so we took to eating at around midnight before bedtime when there were curries, pizza, burgers and chicken strips to devour from the Lido. We enjoyed a few meals in the Meridian where the meals were more set and this was a great way to meet other cruisers as we always shared a table (in the Lido you tend to just sit on your own). We paid £47 each to eat in the Hot Stone Terrace, Mistrals and Kora La. All 3 were fabulous, lovely food, great service and well worth the money we paid. But if you’re on a budget, you won’t feel like you missed out if you don’t do these. * Bars/Entertainment – We tended to go to Liberties in the evening and joined in many of the quizzes, fun and games. The entertainment team really are 1st class in our view. Adam, Chris, Luke and Shaneece made a great holiday even better. We went to some of the Broadway shows and loved them all, even the 2 comedians and Braximusic (those guys were amazing). So we didn’t miss out we also did Hemmingway’s 2 evenings and Horizons 2 days, as well as the Coffee Port afternoon. There really is a bar to cater for ever preference on this ship. Drinks were always good, we stuck to the AI drinks and we had more than our money’s worth on this holiday (had we have paid for it of course). * Staff – Amazing people! They work their socks off these guys. The Lido Deck and Liberties bar staff/waiters were super quick and attentive to when your glass was empty. The other bar areas were pretty efficient too, but just not a quick as Liberties, which made us feel as if we were not getting the best service from them. Every member of the service or cleaning staff said hello when you passed them and always had a smile. They are really a credit to Thomson. I’ve been told we had new starters learning the ropes as the experienced staff has moved to the newer ships, but you can’t tell. The crew and captain are also very friendly whether on or off the boat. The entertainment team tend to be less friendly when not on official duties, or rather less welcoming if you say hello. I couldn’t help but feel like I was intruding if we tried to talk to them when they were having a drink on the Lido deck after a show. * Pools/sunbeds – They were cold and only a handful ventured in. I presume this will improve later in the summer season. We didn’t struggle for a sunbed, but usually went to the Lido sun deck rather than the cushioned ones on deck 9 (got these on last day and they are amazingly comfortable). * Photographs - There was an offer on the 1st day on official photographs. £70 for every picture they take, so we couldn’t resist. Again we were like little kids queuing for the ice cream man whenever we got off the ship and went for our evening meal. We’ve got over 100 pictures and they’re brilliant. So that’s the parent’s Christmas presents sorted this year. * Shops – Only a small number of shops, with a good variety of items from tobacco and jewellery, to clothes and souvenirs. We had no intention of buying anything but couldn’t resist it as the prices were very good. The cigarette offer we got were £25 per 200, the same in UK would have been £85 per 200. We only purchased 800 (I know the limit is 200 each) and we were lucky we didn’t have any taken from us in the UK as I know others did. We didn’t bother buying alcohol as they were all glass bottles that have to go into your hold luggage and the savings were only a couple of quid a bottle. Prices on some items did get reduced later in the cruise, so wait if you can till the last day but make sure it will opens as it only opens when ship is at sea. * Wi-Fi – Costs a fortune! We just got free Wi-Fi in port in any coffee shop. From official Thomson card = 1 hour (max 75mb) £8 – 1 day (max 300mb) £15 – 3 days (max 800mb) £25 – 1 week (max 1200mb) £49 – 2 weeks (max 2200mb) £90. * Disembarkation/Malaga Airport – Every flight but 1 was early morning, however all passengers have to vacate their rooms at 7am. You can pay £25 to keep your room if you’re on a late flight. Our bus was 8.10am, so we ate breakfast at 6am when the Lido opened to beat the rush. We left the room at 7am and waited by the door on deck 4 to get off as soon as it opened. That meant we were on bus 1 leaving the port first. That also meant there were no queues at check in and as the Spanish don’t rush when checking you in, these can and did build up quickly. It also meant that we went through security without any delay either. The same cannot be said for anyone on buses 2 and above, they had a minor nightmare through check in and security, so I’m lead to believe. It wasn’t helped that we were all told to go to zone B for the gates, but the passport control box in zone B was unmanned for at the time we went through security, therefore it looked as though it was closed for the day. Luckily we knew this would open an hour before the first flight as we’d been through Malaga 6 months earlier, so we waited nearby and went through once it opened. Again we missed the major queues and our flight left on time from the gate announced. I appreciate others did not have the same experience, so can only attribute our luck to our early start before the masses and that our plane wasn’t delayed as others were. * Would I go again? – In a heartbeat yes. In short though I loved cruising and this won’t be my last. I will choose Thomson again and the Celebration will be top of my list. Why? The staff and other customers completely made this holiday the best I’ve ever had. Because the ship is not enormous we were able to meet many people who were so friendly. Of all the passengers we spoke to during our 13 days on board, only 1 couple said they wouldn’t do Thomson’s again and their reasons were that the food and entertainment is better on P&O. I would rather pay Thomson’s prices as I was completely happy with just about everything. * Excursions/ports of call Petra, Jordan – We did the Thomson excursion and it was worth every penny of the £120pp we paid. The bus ride took 2 ½ hours with one 15 minute stop off and you get 3-4 hours to view the site which is amazing, but a very long walk down to the main areas. We made it to The Treasury, Hadrian Gate and the Theatre and we walked for nearly 2 hours! There was lots more to see, but it would take us 2 hours to get back up to the entrance/exit, so we had to turn around and go back. If you stay with the guide it takes longer as they stop often to talk about everything. We followed another couple who’d been there before. You can get a horse or a pony and trap, but we slugged it out. The horses are whipped to death both up and down the hill and I didn’t trust the pony/trap drivers as there was a collision on the day we were there between 2 of these. You get a meal on this trip at a local hotel before you return home. It’s AI and satisfactory (but not a patch on the ship’s food). Chana, Crete – We did this ourselves using the map from Destination Services which is very useful. Short bus ride immediately off the ship’s gangway to the main street, then a leisurely walk around the harbour area and old town. Valletta, Malta – We did the 3 Islands tour with Thomson’s here. First off a speedboat ride over to Gozo. This was a white knuckle ride as the sea was choppy and it was pretty breezy. We loved it, but we’re 50 years young and there were people in their 80’s who weren’t as excited bouncing around at break neck speed. On Gozo we took to the road in jeeps, which were a little cramped in the back (I had a front seat lol). We visited some lovely areas, but The Azure Window (as seen in Game of Thrones) is no more as the sea took it away in early March. I was a little disappointed, but you can’t blame Mother Nature. We stopped at a beach café then back over to Malta, visiting the caves on Comino on the way. The weather was not good on this day, so this trip was slightly marred by that. However it’s still worth the £70pp we paid. Palma, Majorca – Again we did our own thing here. There is a ‘Hop On Hop Off’ bus immediately off the ship here, but it has a long queue when everyone gets off the ship first thing. It costs 18 Euros per person with headphones and we did a full round trip taking pictures of sites along the way. We got off at the shopping centre and had some lunch at a local bar then walked back to the ship. Cartagena, Spain – This is a beautiful town and you can do it yourself here. The main places to see are within a 10 minute walk of the ship. We saw the Amphitheatre, the Castle of Conception and the Bullring. The buildings are all amazing here. It was Bank Holiday so we were also treated to a parade by the local children in band uniform. Delightful. I spent nothing here as I’d inadvertently left my purse of the ship, but only realised when we went to buy a coffee and get some free Wi-Fi, lol. Gibraltar, UK – We did our own thing here. We walked into town rather than wait for the shuttle as the queue was very long. We wanted to do the cable car to the apes so we ignored all the tour guides in mini buses (Gibraltar Rock Tours or something) as they started off quoting 35 euros each to take the tour of the rock, apes, St Michael’s Cave etc. They also told us the cable car had 45 minutes wait and we would only save a few pounds, but it would take us 3 hours to walk through the reserve to get to the apes. We thought they were embellishing the truth a little to get our business, so we walked 30 minutes to the cable car only to find they were indeed telling us the truth. So we went outside to the nearest mini bus and paid £25 each for the tour. It was brilliant, he talked us through all the areas and gave us interesting facts along the way. We passed all the cable car walkers on the way up and back down and completed the tour in 90 minutes. He even dropped us in town so we could shop and buy some fish and chips for lunch, yummy. Most of the shops were offering discount for Celebration customers and I got a Pandora safety chain for £45 instead of £60. TIP - Do your research and only do the Thomson excursions that you’ll find difficult doing yourself or where you are worried about getting back on time. Our friends did a few Thomson excursions where they paid £36 each and ended up doing what we did for next to nothing. Read Less
11 Helpful Votes
Sail Date: January 2017
Very enjoyable first cruise, having read some poor reviews we were pleasantly surprised. The whole experience was well organised and painless with all the ships staff keen to offer help if needed. Only one or two children on board so the ... Read More
Very enjoyable first cruise, having read some poor reviews we were pleasantly surprised. The whole experience was well organised and painless with all the ships staff keen to offer help if needed. Only one or two children on board so the ship was quiet and no annoyed parents. Some reviewers have complained about ill dressed people drinking beer at all hours, yes people did drink(what a surprise on all inclusive) I saw no bad behaviour at all. Yes there are people wearing casual gear or very little around the pool but in the evening most people made an effort.The formal evening was called dress to impress and certainly in the 47 restaurant everybody did. I cannot compare the entertainment with other ships but we saw a show on the first evening, loved it and went back most other nights. All the entertainment staff mixed with guests and helped to create a friendly atmosphere on board. We reserve special praise for the serving staff who worked hard but always had time for a chat, look out for Mary in the atrium area. Read Less
9 Helpful Votes
Sail Date: December 2016
Retirement present for self and Husband. Never been on a cruise before, went with another couple who were seasoned at cruising. Staff on ship friendly, but lack of contact communication from Thompson reps, seemed to walk past the ... Read More
Retirement present for self and Husband. Never been on a cruise before, went with another couple who were seasoned at cruising. Staff on ship friendly, but lack of contact communication from Thompson reps, seemed to walk past the passengers without any communication. Cabin staff worked very hard, and keen to please, our. Cabin was on the outside, but spoiled by air conditioner and engine noise, and vibration at all times Fantastic food, available at any time Great not to have to worry about cash as all inclusive, but this lead to abuse of alcohol especially with youngsters. Great New Year Party organised. Despite an adults only pool, children were often the occupier of this facility. The ship did look dated and tired, but not too big which made getting about easy. Trips, especially the 4 x 4 into the mountains was a complete waste of money, -driver couldn't speak any English, and the entire journey was in silence, photo stop on way back for electric pylon!!- what is that about??- should have complained but just glad to get back to ship.Sight seeing trip in Dubai was also a disaster due to fog- in realty saw absolutely nothing- pity there was no provision when the trip organisers knew the weather was against what the aim was. Unsure if I would cruise again-didn't float my boat! Read Less
21 Helpful Votes
Sail Date: December 2016
We were unsure what to expect for our first cruise but the experience with Thomson was fantastic from start to finish (except the flight home)! We travelled as a couple (25 and 26 years old) and were unsure what to expect as we knew ... Read More
We were unsure what to expect for our first cruise but the experience with Thomson was fantastic from start to finish (except the flight home)! We travelled as a couple (25 and 26 years old) and were unsure what to expect as we knew cruises were typically for retirees. When we embarked the photographer commented 'you're the youngest couple on board' but actually we found the age range to be very mixed and all the passengers extremely friendly, so didn't feel out of place at all. The ship was the perfect size to get your bearings and never felt crowded even on our day at sea. We were impressed with the cabin size and were glad we'd upgraded to an outside cabin. The room service twice a day was fantastic and the little touches such as remembering our names, chocolates on pillows and towel animals made it special. The room felt clean at all times and never grubby/filled with sand considering we were on a beach almost everyday. The food on the ship was outstanding from the snack-shack to the buffet to the al a carte. The food was always hot, there was a great choice and the quality and taste was fantastic. The waiters were sometimes almost too attentive constantly topping up wine. The bar service needs a little work as the staff seemed more miserable and less personable than elsewhere. Getting a drink at the bar or from a 'floating waiter' was slow and they didn't serve people in order or ask who was next which caused frustration. There was also a lack of menus in drinks venues so it became confusing what was and wasn't included in the all inclusive package. Drinks that you would expect to be included such as carbonated soft drinks weren't unless ordered with a spirit? If we had the option we wouldn't include the drinks package next time. The entertainment was fabulous and we particularly enjoyed the Broadway show lounge (which was very comfortable) and The Venue for the Game Shows. The pool area and adults only sunbathing was great although a little more attention could be paid to details on the cleaning in these areas, such as around the windows and whirl pool showers. Overall, we would absolutely book a Thomson cruise again and would highly recommend to anyone. Read Less
8 Helpful Votes
Sail Date: September 2016
We sailed on the Thomson Celebration from September 29 - October 5 on the Eastern Mediterranean trip. It was our first-ever cruise so we were pretty green and did not have anything to compare it with. First impressions were good, ... Read More
We sailed on the Thomson Celebration from September 29 - October 5 on the Eastern Mediterranean trip. It was our first-ever cruise so we were pretty green and did not have anything to compare it with. First impressions were good, embarkation no problem and our deluxe cabin 136 was much larger than we imagined it would be. Enjoyed first day walk excursion in Dubrovnik, taking in cable car and the extremely busy walled city. Next day was Athens, what a dump and a miserable courier. Glad to get back but not so happy with the sickness and diarrhea bug (norovirus warning had greeted us in cabin on arrival) that struck me almost immediately. Called the doctor and he gave injection and confined both myself and my partner to the cabin. Next day was miserable sitting on bed most of the time - glad we had a window - and missed booked excursion to Itea. We were released from cabin late that evening as I had recovered sufficiently so were okay for Corfu Town trip next day. Enjoyed that, taking boat ride around the caves and a winding coach journey up to an impressive vantage point at a local restaurant Looking forward to Montenegro excursion the next day but hopes dashed when partner went down with the bug the previous evening. Given the jab by the doc and confined to cabin, I was allowed out but had to stay on ship. I did go out on deck early in the morning as the ship moved in through the fjords, impressive. On each occasion the doctor said he would hand our unused excursion tickets to reception and apparently if you book them on the ship you are reimbursed immediately, but we booked ours in our local Thomson shop prior to departure. Reception told us refunds would take 7-14 days paid on the card on which they were issued. That time passed and no money had arrived, so I complained and Thomson stated they would deal with the issue within 28 days of my contact email. What great PR. We revisited our local shop in an attempt to expedite the matter and were told the Montenegro refund had been issued - the problem was nobody had told us and it certainly was not in our bank account. As to the Itea payment the shop managed to ascertain that the matter was under investigation but were unable to reveal any more as the 'investigators' refused to release any further details. No further contact so far. What a farce. Are they saying we are lying? We booked five trips on five days at a cost of £360 which would suggest we intended to enjoy as much of the holiday as possible. Surely they only have to check the ship's medical records to find the truth - presumably these would include details of injections, confinement to cabin etc. If not somebody was sadly lacking in their duty. In future on cruises we will certainly heed the advice of a senior member of crew - avoid the self service area whenever possible and eat in the main restaurants. A final word for the staff - apart from the reception desk which was hopeless in most cases they were excellent and our cabin steward Mustaffah was a real star. Read Less
46 Helpful Votes
Sail Date: June 2016
The main reason for choosing this cruise was the visit to Venice (and the added benefit of it being adult only). Everything happened exactly as planned - luggage handed over at Newcastle airport appeared outside the cabin within a couple ... Read More
The main reason for choosing this cruise was the visit to Venice (and the added benefit of it being adult only). Everything happened exactly as planned - luggage handed over at Newcastle airport appeared outside the cabin within a couple of hours of boarding, cabin was sufficiently roomy with plenty of storage and was kept spotless by Ady the steward. The ship is 30+ years old and there are a few rattles but nothing to keep you awake. Other than seeing the sea going past the porthole there was very little sensation of moving. The meals, informal in the Lido self service restaurant or waiter service in the Meridian, were excellent with good choices at breakfast,lunch and dinner. All the restaurant staff are very efficient and extremely helpful. We chose to eat in Kora La, one of the 'optional extras ' with a surcharge one night and were delighted with the meal. First port of call was Trieste, an interesting place to spend half a day wandering round, followed by Venice the following day where we took the trip to Murano and Burano, followed by a couple of hours based around St. Mark's Square. Very knowledgeable guide and very enjoyable. Next 2 days gave us Rovinj and Hvar which are both very pretty and interesting with local historical sites to visit - albeit with some steps and/or slopes to climb. Bar in Montenegro was the last port of call, and the only disappointment as there is very little to see other than the cathedral which is undergoing restoration. Perhaps somewhere to book an excursion. Evening entertainment was varied, with choices to suit different tastes, plenty of information was available and all the crew were cheerfully efficient. Our first cruise - it won't be our last. Read Less
11 Helpful Votes
Sail Date: March 2016
We chose Thomson's as we thought as first timers we could rely on them to meet our expectations and the Caribbean Mayan Treasures cruise sounded interesting and we should have good weather. Our journey from the airport in Montego ... Read More
We chose Thomson's as we thought as first timers we could rely on them to meet our expectations and the Caribbean Mayan Treasures cruise sounded interesting and we should have good weather. Our journey from the airport in Montego Bay to the embarkation point was quick and embarkation was fairly painless. We had pre-booked cabin 7034 and found this to be quite spacious, spotlessly clean and ample storage. Our steward Renaldo was superb, ensuring we had everything we needed and always had a smile. The only criticism was the window which was dirty on the outside spoiling the views and the frame was quite rusty as were many of the window frames on the ship. There were plenty of activities during the day and we found the evening entertainment very good particularly the resident show team who were all very talented. Service at the bars was good, we had chosen the drinks package which we thought was good value. The self service dining areas were a bit like a canteen and not to our liking for an evening meal, however we enjoyed the Orion restaurant on deck 4 where we ate every night after the first day. Our waiter Clodabaido was friendly and attentive and we felt he did a fantastic job. We only used the swimming pools once as they were quite small and it was rare to be able to get a sunbed near them as people must have reserved them very early in the morning. Overall there was a shortage of sunbeds on the ship. The shore excursions we had pre-booked were good particularly the Roatan Western tour which we thoroughly enjoyed. It was disappointing that our stop Costa Mayo was not possible due to the weather, but Thomson's did refund our booked excursion cost promptly. Disembarkation was OK but having to hand over our cases the night before departure and check out of the cabin by 8.00am was not ideal. Overall we enjoyed our cruise Read Less
20 Helpful Votes
Sail Date: February 2016
We are a couple, we are first time cruisers travelling with a party of 10 friends some of whom had cruised before. We chose the Thomson Celebration because of the itinerary. It's a small ship visiting mostly smaller Caribean Islands ... Read More
We are a couple, we are first time cruisers travelling with a party of 10 friends some of whom had cruised before. We chose the Thomson Celebration because of the itinerary. It's a small ship visiting mostly smaller Caribean Islands some of whicht he big ships don't go to. We were all of a similar age late 50's to early 60's . It was two 7 day cruises back to back .Carabean Coctail & Paradise Islands. I have difficulty walking long distances and walk with the aid of a stick. Firstly the ship. The crew are the most outstaning feature they were generally excellent they were always willing and happy to assist about anything and particularly helpfull with my mobility issues in port where I was able to arrange a wheelchair and someone to push it to help me get from the ship to the port gates, That went a long way to help enable me to fully participate in the excurions. There is a nice atmosphere on board The food was generally very good; we ate mostly in the Meridian waiter service restaraunt for breakfast and evening meal and used the Lido self service as well. That was more about being able to seat 12 and convienience than the quality of the food. William in the Meridian was excellent, though all the staff were very good. Breakfast service was ocassionally haphazard with the wrong orders often arriving but quickly corrected if you pointed out the error. We liked the afternoon tea if we were on board. There's always something going on on the ship if you want to stay on board when in port and the Coffee Port is a good place to read and enjoy a decent coffee althought you do pay for the coffee there. The ship generally is little tired but it is 30 years old, however it is kept very clean both inside and out by the crew. There are very good range of facilities for a ship of it's size. Could do with a few more chairs rather than sun loungers on the Prommenade deck for those with mobility problems who can't get down or up so easily Cabins We booked a suite which was comfortable and our Cabin Steward Zainyi was excellent. However we were less than impressed that having booked a suite we were charged £25 to use the safe, even 3 star hotels in the UK offer free use of the safe. Come on Thomson 'why spoil the ship for a hapeth of tar?' Entertainment The shows were excellent and the onboard entertainment was generally of a high standard though I did wonder a little at a cooking demo by the Lido pool one day as there was no big screen and you would have needed binoculars to see the food. Excursions On the smaller Islands you can DIY just as effectively on Island Tours and cheaper, but the bigger Islands and the Whale watching on Dominica were deffinitely worth it. Do your research before you go Downsides Thomson never missed an opportunity to sell you something which spoiled the atmosphere a little we didn't need to be constantly be upsold. Charging £25 to use an essential like the safe is a cheek particularly when you've booked a suite. We don't drink much alcohol but the drinks packages were poor we thought; also bottled water is treated as a 'Premium Drink' again come on Thomson it a necessity of life and we were in the Carribean with temperalures of 33c All in all sn excellent holiday visiting places we wanted to go Read Less
15 Helpful Votes
Sail Date: January 2016
We decided to try a cruise for the first time as we wanted to see more of the Caribbean, having loved Jamaica and Barbados when we had stayed there. I admit we were apprehensive, not about being at sea (I love the sea) but about being ... Read More
We decided to try a cruise for the first time as we wanted to see more of the Caribbean, having loved Jamaica and Barbados when we had stayed there. I admit we were apprehensive, not about being at sea (I love the sea) but about being restricted and regulated. This review can be split into two really: my opinions of going on a cruise and my opinions of the Thomsons Celebration ship and cruise. So first of all, this was my first cruise and will most likely be my last! All my misgivings proved to be true. Old people! I’m 60, and felt young! No disrespect to older people, as I am one of that group, but they were in the majority by far and that has an overall effect on general atmosphere. Lack of personal space! Just too many people, and particularly when getting on and off the ship. As far as the Thomsons Celebration Cruise is concerned, its saving grace was the staff, who were all really helpful and friendly. The islands we visited were brilliant and we loved each one of them, and our room was pretty good and kept spotlessly clean, but that’s about it. The food was very poor with the self-service feeling like a motorway service station and the main waiter service restaurant food was only marginally better but dressed up a bit. The bacon for breakfast in both restaurants was the fattiest I have ever had anywhere! Sunbeds and loungers were uncomfortable and on the sundecks they were reserved early, although we weren’t particularly bothered. Pools were very small and uninviting. Bar service was patchy, sometimes great and sometimes wait for 10 minutes to be served. Air conditioning was patchy too varying from non-existent to arctic chill. We had the all inclusive drinks package (not premium) and the drinks included were very limited, although house wines were reasonable. Wi-fi was extortionate! There seemed to be endless possibilities for Thomsons to make money out of its captive holiday makers i.e a trip behind the scenes of the boat (can’t remember exact price, but around £40 pp), towel art – we got back to the room one afternoon to find a towel monkey hanging from the ceiling and thought very nice and funny, then find a towel art book in the room which we could buy for £4.99!! We didn’t try the a-la- carte restaurants as we didn’t expect them to be much different from anywhere else on the ship but maybe even more pretentious, and of course cost extra. Entertainment was ok if you liked musicals etc, but we did enjoy the staff talent night. Gala night was ok if you want to dress up for no reason other than to have your picture taken with the captain! I don’t want to sound as though I am a grouch, I love to have fun at anytime and particularly on holiday but this just didn’t do it for me, and I am so glad we were going to spend a week in Barbados after our week on the ship. The excursions we booked through Thomsons were good, and suited us well and the transfer of luggage was efficient, although we were transferred to our hotel in Barbados for an arrival about an hour and a half earlier than check-in! I know lots of people love cruises, and perhaps it just wasn’t for us, but it could have been made a lot better! Read Less
16 Helpful Votes
Sail Date: January 2016
We boarded the ship to receive a letter in the cabin advising of Noro Virus. Please note that if one of your party is ill, both must remain in the cabin for 24 hours. We have therefore paid to look at Mexico through a cabin porthole ... Read More
We boarded the ship to receive a letter in the cabin advising of Noro Virus. Please note that if one of your party is ill, both must remain in the cabin for 24 hours. We have therefore paid to look at Mexico through a cabin porthole window. This ship has a problem which Thomson seem to be ignoring and you only get told about once you are on-board. Meals are served to you like school dinners so everything was very Hi De Hi. This is an attempt to cut down of contaminating further travellers. Once on-board you must pay extra for some restaurants with a 10% discount if you eat in any three times. Some unpublished small print is that you must fill in a form to get the discount, you therefore end up paying the full amount and when you complain Thomson simply say thanks for bringing this to our attention. Generally the food is ok in the restaurants you pay in but disappointing in the larger canteen type buffets. Having paid for the drinks package it is very disappointing to have to pay for bottled water in the room, however free if you are poorly...every cloud. Customer care is being ignored so I would strongly suggest taking your business elsewhere. On land we heard the ship described as a prison, how true. Did one trip in Cuba and the Thomson rep lost 5 members of the party and just carried on, they were less than happy when the got hold of him after getting their own taxi to complete the tour. Havana is an amazing place, just don't go with Thomson. Getting on and off the ship is easy and so little red tape made the customs such a quick process. Generally the service and team are very friendly and helpful. Read Less
20 Helpful Votes
Sail Date: January 2016
Having read some previous reviews, our expectations were not too high. We chose the cruise because of the itinerary. Have to say, there was very little to find fault with. We had had a week in a hotel in Jamaica first, were picked up ... Read More
Having read some previous reviews, our expectations were not too high. We chose the cruise because of the itinerary. Have to say, there was very little to find fault with. We had had a week in a hotel in Jamaica first, were picked up from the hotel and taken to the ship at 11.30 a.m. We were shown to our cabin immediately, with our luggage being delivered a short time afterwards. We have cruised with all the major lines and found the cabin bigger than many we have had. Yes, the bath is rather small and some of the fittings a bit tired but all was very clean. There was hand wash and shower gel provided in units on the wall. We loved the décor of the ship, polished brass, beautiful crystal lights, wood panels etc. It would have been nice to see some flower arrangements around and didn't think much of the art work but a minor point. Even on sea days, we always found somewhere to sit. Yes, some of the deck chairs were stained but we saw them being scrubbed down on more than one occasion. The food was excellent in the buffet and Orion Restaurant. We didn't feel it necessary to pay the extra for the speciality restaurants or on the main menu. There was enough choice without. Perhaps more veg could have been served and different styles of potato. We enjoyed all the entertainment, good choice all round the bars. Coffee was excellent in the Coffee Port, worth paying for if you like strong coffee. We went to 3 excellent talks by John Kelly, retired Governor of the Turks & Caicos. Unfortunately, the weather was a bit mixed, never been so wet as we were in Havana and we were not able to get into Grand Cayman because it was too windy for the tender. However, the day we had instead in Falmouth Jamaica was terrific. Interesting town, we felt very safe wandering round so it worked out well. We were on open seating, shared a table each night, each time with interesting people. The only problem that we had was with the lifts. You usually had to wait ages, a couple of days one or other would be out of service. We did try to walk up and down as much as possible, but you don't always want to. Where Thomson really scores over all the It other companies we have been with is that they let you stay on the ship until it is time to leave for the airport - in our case 2.45 p.m. Most take you to the airport at 9 a.m so you end up sitting for hours with nothing to do. Our luggage was picked up from outside our cabin and the next time we saw it was at Manchester Airport. Booking it all as part of a package, travel, hotel, cruise, transfers etc. make it one of the easiest and least stressful of all the trips we have done. Travelled in Premium Club on the Dreamliner - terrific. Virtually no jetlag, maybe due to the enhanced air system. Will certainly do another Thomson cruise. Read Less
6 Helpful Votes
Sail Date: January 2016
This was our first cruise and first time to the Careibran. As other reviews state the Celebration is a little faded, but saying that it was lovely to be on a 'proper ship' and the fact that it was small meant that it was very ... Read More
This was our first cruise and first time to the Careibran. As other reviews state the Celebration is a little faded, but saying that it was lovely to be on a 'proper ship' and the fact that it was small meant that it was very friendly. All the staff were extremely efficient and friendly. The journey from Birmingham to Barbados was completely stress-free and seamless. No queues at the airport as your baggage is taken off you at a separate desk and you dont see it again until its in cabin cabin. The cabin itself on 3/4 deck had two single beds and although it was well-equipped and had tea/coffee making facilities the beds were not very comfortable. If I was going again I would pay the extra to have a deluxe cabin. Food on the whole very good. Always plenty of choice in the Lido which was self-service for breakfast and lunch. We had evening meals in thr Meridian as it was nice to dress up and have waiter service but, be warned, food in here was sometImes a bit hit and miss. Still for 4 courses there wasn't really anything to complain about. Entertainment in the Broadway very good and there was always something going on during the day if you stayed on board but also there were plenty of sundecks around if you wanted to get away from it all. There was also always alternative entermainment in The Horizon, Liberties where you could dance and Hemmingways. Loved the coffee shop too. Read Less
11 Helpful Votes
Sail Date: December 2015
Saying goodbye to your luggage at Birmingham is the start to our holiday as you wont see them again until you enter your cabin on the "Celebration" in beautiful Barbados. As first time cruisers we chose this particular trip as ... Read More
Saying goodbye to your luggage at Birmingham is the start to our holiday as you wont see them again until you enter your cabin on the "Celebration" in beautiful Barbados. As first time cruisers we chose this particular trip as being a smaller boat it can get into ports and islands restricted to the larger boats, it worked perfectly for us. The ship is older than others but very stable and looks like a boat unlike the larger liners that resemble large blocks of flats, we loved the quirkiness of it and the size (still large enough to get lost".) Our cabin was ideal for us as we were rarely there, choosing to be on the islands or in the bars/on deck outside etc. The cabins are cleaned morning and afternoon and the beds turned down in the evening, the attention to detail is excellent and "Munir" worked very hard to ensure everything was spotless at all times. The entertainment took me a few days to get into it, but then I really enjoyed it and we went to all but two of the nights in the Broadway showroom, the "Cameron Classics" being an absolute highlight from the team. The shows run at 8.30pm and 10.30 pm for the later performance, after that it's on to "Liberties" for even more fun late into the night with "Protege" (What a fantastic band) great musicians,very tight and such a professional sound. Although I wish they wouldn't pretend to do requests, we saw the many times and they just play what's on their list all the time and the request songs never change from week one to two or night to night. The Cruise Director is "Paul Evans" and he is excellent, always informative and enthusiastic without being over the top, he makes you feel part of the ship and you always know what's going on at all times. You have two choices for food, the "Meridian" and the "Lido" the latter being the casual restaurant. Both provide really good food with the "Meridian" being the service restaurant, we never waited long and the wine flows well thanks to "Semina" the head Sommelier, if you are on the all inclusive package the house red is very,very good! The bars are really "Hemingways" on level 5 and "Horizons" at the pointy end on level 9, both are comfortable but difficult getting a seat. Get "Hector" to serve you in "Hemingways" he is excellent and attentive and get's to you as soon as he can after he had acknowledged you are there. There are other outside bars but we rarely used these but service is ok outside and you have to catch the waiters eye, the inside and outside "Lido" serves food all day and evening and has a nice choice and after few too many drinks late at night you will always get a meal. We spent New years eve at sea and the atmosphere and party was fantastic, champagne was served all round and the dancing went on into the early hours. There were a few sore heads in the morning. Our recommendation would be to get off the ship at every opportunity, see the islands, do the excursions and mix with the locals they are amazingly friendly. If you do the island tours you will pay a lot less by going private, walk onto the dock and negotiate with the local taxis. We did two excursions with Thomsons, "The Jet skiing on Currascoa"" and "The Rum Runner" on Grenada both great value and an amazing experience but the tours are expensive compared to local rates. For us it was all about the islands and we were not disappointed, beautiful does not come close to describing the atmosphere,the people,the lifestyle and the scenery. You will miss them when you get back to the UK. Cruising is a fantastic and comfortable way to see the world, we would recommend going all inclusive as you just relax and have what you want when you want. Would we go again? A resounding yes! We're already planning the next one for this Xmas coming 2016. Were things perfect? Of course not, but then what is, they were ideal for us as we saw it as a floating hotel with the goal being to see islands that many people never get the chance to see. Thankyou Thomson for helping us do so in a lovely old boat with a lovely crew and a warm and helpful atmosphere, we will miss you guys and will see you again as soon as we can. Read Less
2 Helpful Votes
Sail Date: November 2015
Having never cruised before and after reading some of the reviews on here i must admit I was very apprehensive about this holiday and was wishing I had booked my usual style winter holiday (Thailand/Australua). As a fit 46 year old woman ... Read More
Having never cruised before and after reading some of the reviews on here i must admit I was very apprehensive about this holiday and was wishing I had booked my usual style winter holiday (Thailand/Australua). As a fit 46 year old woman travelling with my Auntie and reading that the cruise was geared for the over 60s on some reviews I feel I should point out that that is simply not true. Yes there was over 60's but there was lots of age ranges too. The whole trip was fantastic from start to finish and it was one of the best holidays I've ever had. The ship was lovely (perfectly preportioned and sleek). The decor was tasteful and it was spotlessly clean at all times. The staff were all friendly, courtious courtious and seemed happy in theur work. Paul Evans the cruise director is brilliant at his job. He's lively, funny and caring. Other passengers I spoke with also thought so. I saw him onshore when he was off duty on a number of occasions and he was just the same. A great asset to Thompson. I would also like to mention our cleaner Sukran who ws brilliant. I'm sure he has eyes in the back if his head as he never once disturbed us but our room was always prepared even when we had onky been away from it for half an hour! Giovanni also stood out as being really lovely in the Meridian. Which leads me nicely into talking about the food, which must have been ok for me to put on half a stone even as a fussy eater. All of the restaurants catered for food alergies and woukd also make up meals to suit if required which is amazing considering how many people they were catering for. The lido buffet always had plenty of choice and seemed to be always open. The meridian menus were well thought out and it was lovely sitting with strangers (by choice) to eat and thus meeting some wonderful people. The two A la carte restaurants cost £20 each and had to be booked. I must say they were both scrumptious and the 5 courses worth every penny. The service was also impeccable. The things tbat people moan about on these websites seemed crazy in my opinion but then some people criticise everything and make their own lives miserable in the process. For example, when walking past reception I heard one gentleman complaining about a loud noise as 7.20 in the morning. That was the ship docking!!! The entertainment was varied and was well organised. Some of the shows were not to my taste but others were right up my street. We all like different things .... The dancers were absolutely brilliant and never seemed to put a foot wrong. I only have 2 teensy criticisms. Firstly the bottled water shouldn't be classed as Premium on a drinks package as it's more of a necessity in my opinion, especially in the heat. The tap water was safe to drink but awful tasting. Secondly, tne staff in Horizons bar on the top deck were not as friendly as on the rest of the ship on the 4 occasions I went there for afternoon tea . I would definitely recommend this cruise and would quite happily of stayed on tbe shio forever! Thank you Thompson for a great and unforgettable holiday! Read Less
1 Helpful Vote
Sail Date: November 2015
This was our first cruise and I was a little apprehensive but there was absolutely no need. Thomson could not have looked after you better. Yes the décor is a little dated and could do with a refurb but it still has a certain charm. ... Read More
This was our first cruise and I was a little apprehensive but there was absolutely no need. Thomson could not have looked after you better. Yes the décor is a little dated and could do with a refurb but it still has a certain charm. The food was exceptional and you will grow outwards! The choice and variety each day was amazing. Look out for the fruit and veg sculptures! The puddings were beautiful and you couldn't ask for anything more. You have the choice of 3 restaurants - we tried Meridian and the Lido. The staff work incredibly hard and are a real credit. Now the entertainment team - Jake, Jack, Keiron and Laura are a certain phenomenon!! They bounce of each other very well and are cringingly funny. Again very hard working, friendly and engaging. We loved the different bars and areas you could sit. If you wanted to sit quietly, you could. The shows in the Broadway bar were good although a couple could have been better. The comedian was very good. The band Protege who played mainly in Liberties bar are wonderful and how they haven't yet made there own CD I don't know. If you worry about feeling sea sick - don't be. The only night it was a little choppy was the last night but nothing major and apart from a gentle rocking, you don't really know you are on a boat. The Caribbean is absolutely stunning. We booked 3 excursions. The first was the glass bottom boat at Pigeon Bay. The bay itself is stunning BUT the boat leaves a lot to be desired. A small fishing boat with a bit of glass in the hull. It was quite choppy in this and a few of us felt quite unwell. We were allowed to snorkel further out but when you try it was really too choppy and dangerous. A lot of money for what it was. We hardly saw any fish and would have preferred to stay on the beach. Our next trip was the Rum Runner. If you do one trip - you must do this one!! It was fantastic! Plenty of rum, an amazing funny crew and a beautiful beach to stop and snorkel from. Sean even bought us rum whilst we were swimming. There was a great calypso band and an attempt at limbo dancing. A really great fun trip. Our third trip was to Trafalgar falls - which is a bit of a walk but worth it. We visited Tobago. St Vincents, Grenada, Dominica and St Lucia. Just be aware if you choose to walk around the towns, not to go too far off the main roads.A little disappointed that we didn't see any of the beaches in St Lucia but this was due to the port stop and taxis charging $25 each way but the shops are quaint and lovely. Thank you Thomson for such a great holiday where we truly felt rested and looked after. The organisation is second to none. Read Less
2 Helpful Votes
Sail Date: November 2015
Brilliant introduction to cruising. As it was our first time we had no idea what to expect and after the initial traumatic problems of getting on board from Malaga we were sure we had made a big mistake. We were made to queue for almost ... Read More
Brilliant introduction to cruising. As it was our first time we had no idea what to expect and after the initial traumatic problems of getting on board from Malaga we were sure we had made a big mistake. We were made to queue for almost two hours in a underground car park a Malaga airport as there were simply not enough coaches to transfer passengers. We then encountered long delays through security and finally registration where there was only seven positions, out of twenty or so, manned. Get your act together Thompson!!! However once on board the experience truly started, everything from the food to the entertainment was superb. The crew could not be more cheerful and helpful, special mention should go to cruise director Paul, assistant Jake and entertainment team of Jack, Ciaron and Laura. In the restaurant we were so well looked after by Ryan, Richard and Rueben our very our three 'Rs'. The Broadway Show team worked so hard and put on some fantastic shows and guest artistes, comedians Andy Wilkins and Taffy and singers Stevie Jay Johnson, Ben Morris and Stevie Michales were outstanding. Six days at sea went by un-noticed. Add to this the paradise islands we visited. We can' wait to do it again, were hooked. Read Less
7 Helpful Votes
Sail Date: October 2015
Our first cruise (previously done a mini cruise to Egypt) and have to say what a wonderful time we had. Our itinerary was slightly different as we flew to Dubrovnik and home from Malaga but covered every port we wished to visit. Its ... Read More
Our first cruise (previously done a mini cruise to Egypt) and have to say what a wonderful time we had. Our itinerary was slightly different as we flew to Dubrovnik and home from Malaga but covered every port we wished to visit. Its hard to know where to begin; we arrived in the beautiful port of Dubrovnik to be met by a taxi provided by Thomson as my husband is disabled and this allowed the transfer to the ship a little smoother. On arrival we awaited our cabin in what appeared to be a long queue but such a lovely atmosphere the time went quickly. Our cabin was located on the 3rd deck but whilst lower not at all claustrophobic as we imagined and could not have asked for better assistance from our Cabin steward. The staff certainly make the cruise more memorable, in each and every eatery they go our of their way to ensure you are happy with all aspects of the service; even valet parking with my hubby wheelchair which was very amusing but so, so helpful. The entertainment was second to none and could have equally matched any performance I have seen at the West End. Bars always well stocked and the advantage of waiter service meant I was able to totally relax whereas Im normally rushing around looking after my husband. We did one excursion which was excellent at Naples but choose to do Rome independently as and whilst we experienced a few hiccups it all added to the fun. Imaging being stuck in the Vatican and your wheelchair loosed power but our prayers were answered and allowed to charge is outside the Sistine Chapel!! Only one negative to those who have mobility issues and it has nothing to do with the actual ship facilities; ensure you are aware of the distance from the ship to port stops. The representative whilst helpful did not provide us with accurate information whist meant on several occasions the distance to coaches on excursions was very much of a 'guesstimate' as I would tell my pupils and did cause a few stressful moments which could have been avoided if the representative had been a little more informed but our overall experience was fantastic and very much looking forward to going on the Thomson Dream as Easter. Read Less
2 Helpful Votes
Sail Date: October 2015
The flight was diverted because of extremely bad weather. Excellent treatment and quick refuel and safe return to Dubrovnik. Thompsons are very efficient Cabin had a bit of a smell on first entering.......... but clean The Shows ... Read More
The flight was diverted because of extremely bad weather. Excellent treatment and quick refuel and safe return to Dubrovnik. Thompsons are very efficient Cabin had a bit of a smell on first entering.......... but clean The Shows were of a very high standard and enjoyable BUT SO LOUD YOU VIBRATE> We all want to hear but can it be a little LOWER PLEASE. 1200 on the ship and the games room used quite a bit... why ONE scrabble board only??? Food excellent , waiters under pressure though. Room cleaning excellent The Lido restaurant too busy at breakfast and no seating on occasions, maybe because the food is Venice so wonderful, thanks to the captain telling us to go on deck 9 to see the sunset... an incredible experience. Read Less
5 Helpful Votes
Sail Date: October 2015
We only booked a week as this was our first cruise - it certainly won't be our last! We had a suite on deck 8. From the check in at the airport to our return, the Thomson efficiency couldn't be faulted and was totally ... Read More
We only booked a week as this was our first cruise - it certainly won't be our last! We had a suite on deck 8. From the check in at the airport to our return, the Thomson efficiency couldn't be faulted and was totally stress free! All the crew staff were always ready to assist you in every way and always with a smile. The cabin and restaurant staff were the happiest and most efficient workers and always greeted you and cheered you up every time you met them. The cabins and restaurants were always kept spotlessly clean and the food choice couldn't be faulted (it was a dieters nightmare)!! The entertainment was second to none and there was activities available throughout the day and evening. We are now saving up to do another Thomson cruise for at least two weeks asap!!! Read Less
7 Helpful Votes
Sail Date: September 2015
I will start by saying this cruise was excellent in the food? was great, entertainment was of a high standard. The only moan I will get rid of straight away we booked late so was allocated of cabin on DECK 6 cabin 6206 aft of ship, ... Read More
I will start by saying this cruise was excellent in the food? was great, entertainment was of a high standard. The only moan I will get rid of straight away we booked late so was allocated of cabin on DECK 6 cabin 6206 aft of ship, loads of room two seater settee fridge, tv plenty of wardrobe space, but down side It was noise rattling all night vibrating through night and when docking all engines were going full blast, ask for a move has usual ship full gave me EARPLUGS. Advise for all future cruises GO MIDSHIPS pay little extra worth the money for good night's sleep. We went to Oroin restaurant first night not good choice, and a long wait for service,second night Captain's Gala was very good food good choice, rest of week poor choice. So after that we tried Lido and Sirens self service, the choice was brilliant and all piping hot could not fault these two self service restaurant, and during the rest of the day they were both the same excellent. The entertainment in the Medusa, tides was of a high standard. Would definitley go with THOMSON'S again but would select my Cabin. Read Less
3 Helpful Votes
Sail Date: September 2015
Five of us travelled - aged 40's, early 20's & 18. Very apprehensive as to what to expect! The apprehension soon disappeared. Flight from Stansted was on time and smooth. After getting off the plane all transfers were ... Read More
Five of us travelled - aged 40's, early 20's & 18. Very apprehensive as to what to expect! The apprehension soon disappeared. Flight from Stansted was on time and smooth. After getting off the plane all transfers were very easy - everyone was friendly and happy to help. You had the option to look around Palma or board ship for a look around. Your luggage was taken to you cabin, so there was no carrying it around. Cabins were surprisingly comfy with everything you need (there is only 1 plug - 2 point euro- but it was enough for 3 of us). Cabins were cleaned twice a day (plenty of loo roll - which people had said to take. If you run out just ask your cabin steward). No need to take beach towels - Thomson supplies these in your cabins FOC. Safe is in wardrobe at cost of £15/week. Our stewards Hendra & Budi were FANTASTIC nothing was too much trouble for them. The ship is cash free so no need to carry money, you assign a card to your cabin and anything that is extra is charged the day you leave the ship. Food was delicious plenty of choice, catered for gluten free, vegetarians and sugar free. You can eat from 6.30am til 1.00am. The daily news that is posted to your cabins and has all the info you need on the restuarants and evenets. We were celebrating quite a few special birthdays so we went to Hot Stone Grill one night which was gorgeous and you only had to pay an extra £16/per head. The entertainment staff were excellent, Christina and Olivia made you feel like friends straight away - there was plenty of activities throughout the day and night to cater for all ages. There was poolside entertainment everyday, from cocktail flaring to towel origami. Nothing is too much hassle for ALL the bar staff and waiters/waitresses (Alvin & Jodal in Orions, Arnold on Lido bar, Leon with his tea trolley made each day enjoyable) but everyone on the Dream gives 110% each and every day. You are treated like royalty all day everyday. Trips off the ship are optional, we went to Pisa which was brill. But if you want to laze on the ship all day that's good too. Not going to babble anymore, we are converts, and going to book on the Dream next year. Can't wait!!!!!!! A Thomson Cruise caters for every type of person and age group. An absolute experience and fantastic memories. WELL DONE ALL ON THE THOMSON DREAM - KEEP UP THE FANTASTIC WORK !!!!! Read Less
6 Helpful Votes
Sail Date: September 2015
My wife and I treated ourselves to our first cruise after I recently retired and must say that we should have done it years ago. we were a bit apprehensive after reading some of the reviews prior to the cruise. We joined the ship ... Read More
My wife and I treated ourselves to our first cruise after I recently retired and must say that we should have done it years ago. we were a bit apprehensive after reading some of the reviews prior to the cruise. We joined the ship early evening and went straight to our cabin,which was a lot bigger than we expected with plenty of clothes hanging space a queen bed and a good bathroom with shower cubicle,water was always hot. The food, bars and entertainment were first class and all the waiters were very helpful and friendly. We did not go on any of the excursions but found that all the towns at each stop were OK for us to look around an spend some time in. The sea was very smooth during the cruise but we were told that the week before was a bit choppy one day. Overall we really enjoyed the cruise and are not sure why some peple have given poor reviews. Our second cruise on the Dream has been booked this week for May 16. Read Less
1 Helpful Vote
Sail Date: September 2015
Have just come back only a couple of days ago everyone had a fantastic time, there were 14 of us 13 ladys 1 man, this to me and my friend i shared with was the best holiday we`ve ever had, the countries were fantastic, then to come back ... Read More
Have just come back only a couple of days ago everyone had a fantastic time, there were 14 of us 13 ladys 1 man, this to me and my friend i shared with was the best holiday we`ve ever had, the countries were fantastic, then to come back on board and be spoilt, what more could you ask for, the staff were great, nothing was too much for them,made a few friends, and would like to think we would see them again. the only comment against the holiday to us all was too many games/quiz The captain was very friendly had his photo taken with us, just didn`t wont to come home. we are now saving for our next cruise and yes it will be with "thomsons dream" Well done to all the crew. Read Less
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