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Cruise Ratings
8 Helpful Votes
Sail Date: February 2018
I was only on the Arcadia for a 3 day trip Syd to Bris. Solo traveller paid $1000 for 3 nights in deluxe balcony cabin. Cabin was nice, although I really had to twist the Steward's arm to get a white robe. Food in ... Read More
I was only on the Arcadia for a 3 day trip Syd to Bris. Solo traveller paid $1000 for 3 nights in deluxe balcony cabin. Cabin was nice, although I really had to twist the Steward's arm to get a white robe. Food in Belverede (Buffet) was like Boarding School - small display and not very appertising Food in Main Dining Room was either great or average. Staff everywhere onboard I found very pleasant. There are some nice Public spaces on board being 'Adults only' it made the Swimming Pools and Buffet areas a lot more civilized. Shops were a non event. Embarkation was the fastest ever Disembarkation was a bit slow, due to different messages from P&O Staff and Border Security. The Fishermans Grain Wharf at Brisbane is around a 25min cab ride to the Airport and cost $63 - we did not pull in at Hamilton which is about 10mins from the airport. Read Less
5 Helpful Votes
Sail Date: February 2017
Having sailed with P&O before, and previously flying back to UK, as I live in Malaysia, I found this cruise perfect, only 8 hours from Malaysia to Sydney and at the end of the cruise in Singapore, just 1 hour flight home. As usual, ... Read More
Having sailed with P&O before, and previously flying back to UK, as I live in Malaysia, I found this cruise perfect, only 8 hours from Malaysia to Sydney and at the end of the cruise in Singapore, just 1 hour flight home. As usual, the staff, from Reception to Cabin Stewards, Bar Staff and Restaurant staff were fantastic. The Restaurant, Meridian offered a wide choice of menu and catered for all tastes. The Bars were well stocks with a great choice of beverage, knowledgeable staff and good prices. My Cabin was kept very tidy, I might say due to the good work of my Steward. Entertainment nightly in the Theatre was of a very good standard, and music to suit most tastes could be found in bars around the ship. Day time entertainment/activities were good and varied. Boarding the ship In Sydney, with a large number of British Cruisers on board and then joined by a large number of Austrlaian, the banter would always be good, and taken by almost all in good fun. There were a small number of people who joined in Sydney and left in Brisbane, who felt they could not follow the basic dress codes, trying to use the main restaurant at night dressed in shorts, an incident that I witnessed myself. But for the most part everyone enjoined each other's company. Excursions were in the main good, but Shanghai proved a little disappointing due in the main from the continual rain, and the delays following our sailing by the Chinese Port Authorities. Apart from that, another enjoyable cruise on Arcadia, with 2 more already booked. Read Less
9 Helpful Votes
Sail Date: February 2017
A family group of 6 booked 5 cabins for a quick getaway. Embarkation at Sydney was so quick due to a wonderful staff member giving us priority boarding. That is when our troubles with passengers started. A very angry man tried to accuse ... Read More
A family group of 6 booked 5 cabins for a quick getaway. Embarkation at Sydney was so quick due to a wonderful staff member giving us priority boarding. That is when our troubles with passengers started. A very angry man tried to accuse the younger ones of cutting in but thanks to lovely staff we tried to ignore them. The ship was nice but I was not impressed with such low ceilings and missed having a central atrium where it was nice to sit and relax with a great coffee. I found the rooms were a decent size but my carpets were very badly stained. We had fantastic dinner companions but I was quite upset by the stares from other passengers constantly. I know some had originally thought we were entertainers (due to the young girls having very bright coloured hair). Most meals were wonderful, my family's only wish was for crispy bacon of course being British they only served boiled bacon. I did enjoy the shows but found no real entertainment during the day, probably due to it only being the short sector. Our biggest concerns were the rudeness of the British passengers and comments that were made to the girls even though they were dressed quite appropriately. Most staff were excellent the only problems were the usual with new staff starting as the same day as us. Bar staff fantastic, reception staff need to be made more aware of Australian rules and regulations( in regards to immigration) as we kept being given different info in regards to our disembarkation in Brisbane. Coming from Brisbane myself I felt embarrassed about where we had to dock but the staff there were amazing. Read Less
7 Helpful Votes
Sail Date: March 2016
We joined the world cruise in Sydney with about 1000 others. It does seem a tad disappointing fore 'around the world' cruisers that they have so many fairly transient passengers with them. The standard of the food was excellent ... Read More
We joined the world cruise in Sydney with about 1000 others. It does seem a tad disappointing fore 'around the world' cruisers that they have so many fairly transient passengers with them. The standard of the food was excellent as was the service we received in the Meridaian restaurant. The cabin steward also provided excellent service. What was lacking ? Perhaps the Entertainment team was not able to galvanise the passengers to the extent that we have experienced on other world cruises. Another common problem is the lack of or even misinformation provided to dependent travellers for shore visits. Obviously P & O are very keen to push their own over-priced excursions. Another continuing disappointment is the expensive and unreliable wifi. Surely in 2016 Carnival can provide such a basic service as Wifi to all passengers and include it in the cruise price. They should also be able to provide a good quality coffee service - the Costa served in the coffee lounges is not the sane as you would get in a Costa anywhere in the world. But this is all nit-picking - we did have a fabulous time and appreciate the overall quality provided by P & O. Read Less
15 Helpful Votes
Sail Date: March 2016
Hindsight is a wonderful thing. If only we had done the research first! Our cruise from Sydney to Southampton started with a very long queue, despite having "priority" boarding as suite passengers. There was no ... Read More
Hindsight is a wonderful thing. If only we had done the research first! Our cruise from Sydney to Southampton started with a very long queue, despite having "priority" boarding as suite passengers. There was no "priority", we were queued up with everybody else, and was surprised at how many people had turned up earlier than their advised embarkation time. Not a huge problem and certainly not anything to spoil our cruise. When we finally arrived at our suite, we were welcomed by our very courteous and professional butler, and we were delighted with the Champagne, chocolates and bottled water in the fridge, not to mention the full set of White Company products in the bathroom. If we had found this website previously, we may not have been surprised at the size of the suite. As other passengers have already commented, it is not as big as expected and with the table and chairs being at the bottom of the bed, it can feel a little cramped. However, the balcony is huge, complete with sun loungers and a table and chairs. On our first night we met people who were doing the world cruise, and we heard many entertaining comments about the first half of the cruise. Tales of arguments and fights in the laundry, complete with people being "put off" due to their behaviour, was very amusing. During the cruise to Brisbane and Cairns we were very happy with our suite, however, we became aware that the engine noise during the evening did spoil the conversation with our fellow passengers at dinner, due to the noise of the engines. This turned out to be even worse during future the longer days at sea. More about this later in the cabin review. Positives about the cruise included the pre booked shore excursions, which we found reasonably priced and well organised; the gym was very well equipped; the staff were very polite and hard working, and the entertainment was overall very good. The negatives, we would have to include the disappointment with the tiredness of the suite, and arriving back from a shore excursion to find men moving equipment on our balcony prior to sailing through the Panama Canal. Lucky the previous forum passenger who was informed 2 days earlier and received complementary wine!! We didn't even get a phone call. However, we don't want this review to be a list of negative comments, because our only real gripe was the noise in the suite and the subsequent handling of the unresolved problem. Other passengers had been moved to different cabins, but apparently "there were no other cabins" for us. We were not asking for compensation of any sort, hence we refused the meal and wine, but we are left feeling very let down by P&O cruises, despite us spending a small fortune on a half world cruise. Read Less
Arcadia Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.6
Entertainment 4.0 3.5
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.1
Value For Money 4.0 3.4
Rates 4.0 3.7

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