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9 Helpful Votes
Sail Date: June 2018
We chose this cruise because we hoped it would be more luxurious, being the highest quality line that Royal Caribbean became but it was not. I would describe this as better than Celebrity (also RC) but not on par with Seaborne or other ... Read More
We chose this cruise because we hoped it would be more luxurious, being the highest quality line that Royal Caribbean became but it was not. I would describe this as better than Celebrity (also RC) but not on par with Seaborne or other similar ships. The food was decent. The speciality restaurants were not worth the money. The best place we ate was the Patio which was outside. A small menu but you can bring out food from the Cafe, which was decent. My main issue is that dinner ends early and you can’t get food after 9:30 other than room service. Many other cruise lines have a later night option. That would have been nice (if not expected). The rooms are small. The bathrooms very small. We had a veranda. Upgrade to the suite. Easy decision (which we did not make and should have). A suite on the ship is equivalent to a normal sized cabin on other cruises. We stayed on 7097. The main issue was that the service door was outside our room and we heard the door opening all of the time. Stay away from the service door for housekeeping. Laundry room has approx 8 machines. We managed to do laundry 3 times during our 12 night cruise. It can be crowded so plan accordingly. Usually best is if you get back from touring before the ship departs. Avoid the sea day. Three days in St Petersburg was nice. We used a private company (Alla Tours) for our tour. The ship excursions are not worth the money. Bigger complaint was that we stayed until 10:00 pm in Tallin — a total of waste — but left Amsterdam and Coppenhagen but 5:00 pm. That was absurd. We chose a smaller ship to stay later in port. This was a huge planning mistake. Also in Belgium, the trains were on strike. Azamara knew this but made no efforts to arrange for transportation to Bruge. Many people were stuck waiting for city buses that were far too few. Azamara should have arrange for buses — even if at a discount rate — into Bruge. Many people rightly commented that this was an example of how Azamara missed the opportunity to be a quality line. In the end, the trip was good but not luxurious. Better than a 2,000 passenger ship but there are other options for small ships too, like Wind Star. Read Less
1 Helpful Vote
Sail Date: August 2017
This was my second cruise, both with Azamara. I'm not sure how I venture to another company to make a comparison as Azamara is just delightful. We spent 4 days in Stockholm before boarding which was excellent, such a beautiful city. ... Read More
This was my second cruise, both with Azamara. I'm not sure how I venture to another company to make a comparison as Azamara is just delightful. We spent 4 days in Stockholm before boarding which was excellent, such a beautiful city. We found our cabin to be very comfortable, clean and well looked after by our lovely room attendants. Dining onboard is very good. Lots of options and the specialty restaurants and Chef's Table experience are well worth indulging in. The ports were all excellent, even the little town of Skagan where the local bands played on the dock as we sailed out. The ship docks so close to the destination cities you literally walk off the ship and you're in town. We only did Azamara shore excursions in St Petersburg and while they are a little pricey we would highly recommend the "meet a local" tour. A small group of us had afternoon tea with a delightful lady in her family home where she happily chatted about life and answered our questions. It was a great insight into the similarity and differences of life. Without a doubt the jewel in the crown for Azamara is their staff. Every single person you encounter from your room attendants to the Captain are open, friendly and totally engaged. The senior staff are very visible and interact freely with guests, always happy to chat and answer questions. I believe it's the human factor that creates a sense of loyalty to Azamara. I look forward to them adding a New York to Montreal route so I can book my next cruise with them. Read Less
1 Helpful Vote
Sail Date: August 2017
We chose this cruise for the itinerary. We had wanted to visit St. Petersburg for some time and this cruise offered 3 days to explore and were not disappointed. Embarkation was easy despite the weather. Cabin was complete with birthday ... Read More
We chose this cruise for the itinerary. We had wanted to visit St. Petersburg for some time and this cruise offered 3 days to explore and were not disappointed. Embarkation was easy despite the weather. Cabin was complete with birthday balloons and was well located. Dining was pleasant in Discoveries restaurant though sometimes felt the menu was a little limited. Windows café was nice when sitting outside (weather permitting) however the choices were sometimes limited and the drinks service could be a little slow during the evening. A huge advantage and a major reason we chose this ship was the smaller size which allowed for a more intimate feel throughout and the berthing locations were very close to the city centres. We met some wonderful people on board during dining times and on our excursions and due to the smaller size of the ship we were lucky enough to bump into them often. Overall we had a fantastic time, met some wonderful people, visited some beautiful cities and enjoyed ourselves immensely. Read Less
11 Helpful Votes
Sail Date: June 2016
We chose this cruise line because we had sailed with it the year before and had enjoyed it so much. We like the smaller size ship with fewer passengers thereby giving it a more intimate feel. Also gratuities and complimentary drinks ... Read More
We chose this cruise line because we had sailed with it the year before and had enjoyed it so much. We like the smaller size ship with fewer passengers thereby giving it a more intimate feel. Also gratuities and complimentary drinks are included so your know where you are so to speak when you commence the cruise. However, the standard of the complimentary wine list for 2016 was not as good as last year. As an example of this, there were no Australian or New Zealand wines available on any day and many Californian ones. The crew from the Captain downwards were marvellous and we could not fault them - welcoming, friendly and attentive. We feel that this cruise line suits people who want a quieter time enjoying talking and mixing with each rather than attending big variety shows - they did have evening entertainment but not on a large scale. The itinerary of this cruise is quite demanding as 4 of the 10 days involved very early starts and late evenings. The food in all restaurants was good but the MDR could supply more vegetables with dishes rather than having to ask for them every time. Read Less
Sail Date: July 2014
Our party of two couples booked Azamara Journey for a Baltic cruise because we wanted an upper tier cruise line, and because Journey was scheduled for three days in St. Petersburg which would allow us to do a one day trip to Moscow on the ... Read More
Our party of two couples booked Azamara Journey for a Baltic cruise because we wanted an upper tier cruise line, and because Journey was scheduled for three days in St. Petersburg which would allow us to do a one day trip to Moscow on the middle day. Journey provided us a good, but not great experience and allowed us to take our Moscow excursion, which was great. Consequently, we essentially met our objectives. As a point of reference, our comments on our Azamara experience are in the context of a comparison with Seabourn, where we have previously cruised, and where we are booked again. Our embarkation process was anything but smooth. Even on the morning of embarkation we were on the internet from our hotel (Marriott Courtyard Stockholm, very good) trying to locate the exact berth of Journey. We ultimately determined the Terminal, but not the berth, and set out on a taxi search for the ship. As Club Suite guests we were advised we would have (early) Priority Boarding. We arrived at the embarkation point just before noon and found ourselves at the end of a line of between 50 and 60 passengers standing in the sun. Based on the cabin numbers showing on the luggage tags there was no differentiation between Priority Boarding passengers and any other. The total boarding process took a bit over thirty minutes, proceeding through three or four different stations, all in the sun. Unlike boarding on other lines, there was no effort to separate passengers by alphabet into smaller more manageable groups. The whole process left a great deal to be desired. On boarding we were a bit put off by the aggressive process to sell liquor/beverage packages and photos. While the cruise is advertised as "inclusive", everything from sparkling water to most wines to call brand cocktails was a chargeable upgrade. While that is to be expected with top end beverages, other lines include quality spirits, wine, and Pellegrino in their standard beverage offerings. In fairness, the beverages offered "in suite" were of a higher quality, but limited. The ship and onboard facilities were in good condition, but somewhat dated compared to other lines (probably reflecting the R-Ship heritage). Our Club Suite (N-2 Category) was very nice, but smaller than a Veranda/Balcony cabin on Seabourn Odyssey. Our Club Suite Butler, Angelo, and his assistants Rayner and Dennis, were most attentive and helpful. We avoided the 5th deck main restaurant, but dined in Windows and the two specialty restaurants. The specialty restaurant Maitre de', Alex, and some of the staff (Maria and Roy) were particularly good. We ate in the specialty restaurants fairly often, and on one evening, after they discovered both couples were celebrating 50th anniversaries on this cruise, the staff presented a special cake dessert. We had several lunches at the pool grill, which was also good. The Pool Grill area would have greater seating flexibility if more square 4 person tables were used instead of the large round 6 or 8 person tables now used. Overall the food, while good, was not exceptional. In the specialty restaurants, the "Starters" were often more memorable than the entrees. Positive comments are warranted on two other items. The ship experienced a bit of an outbreak of nurovirius, and immediately took effective measures to control further spread. They did this quite well, and without severely inconveniencing other passengers. Secondly, as a long time Naval Officer, I was greatly impressed with the Captain, his manner of interacting with the passengers, and his ship-handling ability. He was most personable, and did a great job. The Azamara Evening in St. Petersburg turned out to be an outstanding event. We were taken to a local performance hall and presented with an evening of ballet. Even though I am not personally a fan of ballet, the setting and performance were exceptional, and the logistics went off without a hitch. All was good! Overall, our cruise experience was good, but failed to convey the personal attentiveness and amenities offered by Seabourn.   Read Less
Sail Date: July 2014
Basically, a wonderful cruise. The positives: Actual embarkation was a breeze (finding the ship was very difficult - some temporary signage would have been helpful). Entertainment for the most part was stellar. Bar service was excellent, ... Read More
Basically, a wonderful cruise. The positives: Actual embarkation was a breeze (finding the ship was very difficult - some temporary signage would have been helpful). Entertainment for the most part was stellar. Bar service was excellent, they were always willing to make a Cosmo with Finlandia vodka so it was a no-charge drink. It was wonderful docking right near all the action in St. Petersburg, Helsinki, Waramunde and Travemunde. Our cabin 6012 was kept beautifully by the team of Luis & Luis, no complaints there. I also appreciated greatly the complementary laundry facilities. We are Discoverer level, so we also had 1 free laundry bag, but it's per cabin, not per person as on Celebrity. It sure would have been nice to have that extra bag as the laundry facilities were quite crowded on our one sea day. And I'm talking at 7 a.m. The negatives: Main dining has slipped a little. This was our 3rd Azamara cruise and we were somewhat disappointed in the food and the service. There apparently was noro or some other virus on board so everything - I mean everything - was served to you by the waiters and that may have contributed to the long waits for service, or maybe they have cut back in staff. Hard to tell. Food was just ok, whereas the 2 prior cruises it was wonderful. We did not go to any specialty restaurants because from talking to people that had gone, they were not impressed. Several wished they'd sent their meals back. Our cabin, 6012, was right over the theatre, some a few nights we could hear some noise, but were so exhausted from touring that it didn't keep us up. We've gone with Celebrity in their Aqua Class and I really feel that's where we'll stay, although the Azamara itineraries are very tempting. They do a fabulous job in that department. Our prior cruises we were impressed by the feeling of comradarie between staff members and did not get that feeling on this trip. Disembarking was easy as we always carry our luggage off and were told we could leave at any time which worked for us.   Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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