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7 Helpful Votes
Sail Date: April 2018
We choose this cruise based on it's itinerary...Singapore, Myanmar, Sri Lanka, Cochin India, Goa India, Mumbai (Bombay) India & Dubai. There were 7 days "at sea". I have been cruising for over 35 years....53 ... Read More
We choose this cruise based on it's itinerary...Singapore, Myanmar, Sri Lanka, Cochin India, Goa India, Mumbai (Bombay) India & Dubai. There were 7 days "at sea". I have been cruising for over 35 years....53 cruises....on many different cruise lines. In my opinion this cruise had the worst entertainment of any voyage that we have been on. Azamara has made the decision to eliminate all "Production Shows" & eliminate all dancers from the entertainment schedules. They chose "Opera" and "54 Below" for the main entertainment. This was a very bad decision. The majority of cruise passengers hate "Opera". The 10% of the passengers that love opera, were very vocal about how much they loved the performances. Well, the show room was not full and half left the theatre before the performances were over. Changes must be made....especially with cruises having 7 or more days at sea. My wife and I really enjoyed the afternoon enrichment lectures...Dr. Connie and Dr. Kumar did an excellent job. The shore excursions that we booked on board the ship were excellent. The chefs are excellent and they have excellent cooking demonstrations. We really enjoyed the "Brunch Buffets". The "inTouch" WiFi was excellent. In the spa....I recommend purchasing the "Sanctum Terrace" package for $160USD....get access to a private sun deck on the bow of the ship and a private hot tub. We spent much of our "sea Day" time on the "Sanctum Terrace". This ship was built in the year 2000 and is starting to show it's age. The ship is small (700 passengers) and easy to navigate about. The room stewards are amazing. We will give Azamara another chance.....we are booked on "Azamara Pursuit" Nov 30 2019 voyage from Rio to Buenos Aires. I expect improvements with the entertainment, Read Less
10 Helpful Votes
Sail Date: April 2018
After 7 previous cruise with Azamara this cruise was the straw that broke the camels back. The crew again were the highlight of the cruise. The entertainment was terrible or worse the on board lectures where boring how much do you need ... Read More
After 7 previous cruise with Azamara this cruise was the straw that broke the camels back. The crew again were the highlight of the cruise. The entertainment was terrible or worse the on board lectures where boring how much do you need to know about Asia. The casino should be closed hardly any one playing. With a death and 4 broken arms and GI during the cruise more like a hospital ship than a cruise liner. No board games due to GI. Crew always wiping down the table and chairs while you were eating. Average age on this cruise 70+ . Highlight every day was the trivia sessions in the living room come on!!. Never saw Eric De Grey the cruise director around the ship during the whole cruise. The menu in Prime C was the same as 2 years ago. The showers in all cabins expect the suites are a joke you need to weigh no more than 60kgs or you will stick to the curtain. I could go on but it would only being back more bad thoughts. Read Less
3 Helpful Votes
Sail Date: April 2018
Our 2nd Journey trek and we were actually impressed how much the service has actually improved.... and I didn’t think here was much room for that. The staff could not be better....from knowing your drink favorite to opening your cabin ... Read More
Our 2nd Journey trek and we were actually impressed how much the service has actually improved.... and I didn’t think here was much room for that. The staff could not be better....from knowing your drink favorite to opening your cabin door and everything in between. Food...excellent in every way..variety, presentation, quality all good. Prime C excellent as always, Aquilina has good apps but the mains seemed strange. My only single negative is the lack of guitar or string group or soloist. I know it’s an individual like/dislike but it sure would be nice having a quality soloist in Moszaic and around the ship. I don’t dare mention any staff in particular less I forget one. ALL were excellent. I love not having to sign every time you want a drink. I know you “pay” up front but it’s nice. This cruise even the fellow passengers were all fun and interesting. All very well traveled ... what’s not to love about Aussie and UK “stories” over dinner or drinks. Read Less
5 Helpful Votes
Sail Date: March 2018
We love Azamara and this was a Cruise that called at many destinations we had not previously visited. It also departed from and returned to the same port - Singapore. This made flight arrangements much easier. On this cruise we did ... Read More
We love Azamara and this was a Cruise that called at many destinations we had not previously visited. It also departed from and returned to the same port - Singapore. This made flight arrangements much easier. On this cruise we did notice small savings had been made. The food, while very good indeed seemed to lack some of the special touches we have come to love. However when we asked for something special that was not in the menu it was made specially for us. As usual the staff on board made the cruise . They welcomed us like family and could not do enough for us. The only downside of thIs trip was the entertainment. Azamara are trying a new format and no longer have production shows. This makes the atmosphere in the Cabaret Lounge less inviting. In fact this was the first time we have walked out of a show. The opera group,while they have lovely voices, did not sing enough popular tunes. Doing Carmen for a full hour was just too much for many. Also the trio, while good artistes, spent too long on their own material. I am sure that Azamara will listen to all the feedback and review their offerings in this area. That said, we would still,prefer to sail with this line. Read Less
2 Helpful Votes
Sail Date: March 2018
We chose this cruise for the itinerary, we had never heard of Azamara. When booking we thought was quite expensive but as I can only travel during school holidays and this cruise fitted in with that. Embarkation was very smooth and quick, ... Read More
We chose this cruise for the itinerary, we had never heard of Azamara. When booking we thought was quite expensive but as I can only travel during school holidays and this cruise fitted in with that. Embarkation was very smooth and quick, but had to wait 2 hrs for our cabin to be ready. The cabin 8021 inside stateroom was pleasantly spacious with a queen size bed and plenty of storage couch and 42" TV. All the crew and staff were always friendly. The dining was superb with plenty of options. We chose to go on azamara excursions and felt we were looked after very well even though they are a bit more expensive i definitely think it was worth it. The one time in banckok we did our own thing we were overcharged for taxi and boat trip etc and did not feel safe so for AsiaI would recommend sticking to ship tours. Entertainment could have been better. Went to a couple of shows which were good but others like opera we are not into. There was the living room for late night entertainment but not much on here. The DJ played the same playlist every night and it got quite boring. They need to up their game here and make it a more fun place to be. Much better fun to be had down at the smoking area where people tended to gather and get their drinks served here instead. Overall we enjoyed this trip. Read Less
3 Helpful Votes
Sail Date: March 2018
good value for what you get. Ship is wonderful with only 700. Food is excellent in all areas Entertainment was changed from shows to Opera and Sting trio, it was O.K but not for everybody. Should have had more recognizable songs ... Read More
good value for what you get. Ship is wonderful with only 700. Food is excellent in all areas Entertainment was changed from shows to Opera and Sting trio, it was O.K but not for everybody. Should have had more recognizable songs and tunes for all to enjoy. Was a bit average. The talent was first class but not for everybody. All crew were excellent. Port of Bindalu was not what expected as it was the first cruise ship to dock there and they were not prepared. Waiting in the sun for a bus over 1 hour when should have been every 15 minutes. When back a the ship 3 buses there waiting. Not Good. Could have been fixed at the time by ensuring buses were rotating empty or full. Many elderly waiting without shade, water or seats at the drop off point. All other ports were very good. Azamazing evening was first class and ran like a military operation. Read Less
5 Helpful Votes
Sail Date: March 2018
We have sailed with Azamara Club Cruises six times now and love both the Azamara Journey and the Azamara Quest. The ships are small and intimate and the itineraries and crew are incredible. With such small ships (700 passengers each), ... Read More
We have sailed with Azamara Club Cruises six times now and love both the Azamara Journey and the Azamara Quest. The ships are small and intimate and the itineraries and crew are incredible. With such small ships (700 passengers each), you get really up-close and personal with the upper-level staff who are highly visible and friendly. The reason I did not give this ship a five-star rating is because of their change in entertainment. I really would have liked to give them a four and a half star rating but that wasn't available. On our latest cruise, round-trip from Singapore on March 25, 2018 - April 9, 2018 (just completed), the entertainment was changed to include some performances by an outside opera company quartet, a string trio from Studio 54 doing their own interpretations of different types of music, a comedian doing one performance, and the cruise director and his two assistance each doing individual concerts and one combined concert. Although all performers were quite talented, we really missed the old song and dance production shows and guest performers. Neither the opera nor the string trio were our "cup of tea". The guest speakers were both outstanding and Dale M Pollock, an American film producer, writer, and film professor, was fantastic. We attended all six of his presentations and really loved all of them. We found his presentations on an explanation of film credits and another on ethics in film making to be both educational and thought-provoking. I have severe food allergies and the staff really went out of their way to ensure that my meals were both safe and prepared well. For breakfasts, we had the same table and staff each morning in the dining room -- which made meal time easy and drama free. Our lunches and most dinners were in the buffet and there were always Gluten-Free options available. We did three specialty-dining meals and all were perfect, worry and hassle free. Standard beverages are included and, although we do not drink alcohol, we really enjoyed the supply of available bottled water, special coffees, and mock-tails Because the ships are smaller, access to smaller ports is easy and the ports were outstanding and interesting. We opted to take the ship-sponsored excursion overnight to Angkor Wat in Cambodia and the tour was top notch and beyond our expectations. The tour guides were outstanding and the accommodations were 5-star. We are hoping that Azamara changes their approach to entertainment in the near future and look forward to our next sailing with them -- booked on the new ship, The Azamara Pursuit, in early 2019. Read Less
6 Helpful Votes
Sail Date: March 2018
We booked this back to back a year before whilst on the Journey. Check in at Singapore was the worst we’d experienced in our long cruising history. Once aboard the customary welcome glass of champagne was not offered although other ... Read More
We booked this back to back a year before whilst on the Journey. Check in at Singapore was the worst we’d experienced in our long cruising history. Once aboard the customary welcome glass of champagne was not offered although other guests were walking around with them. In fairness our balcony cabin was lovely - spotless clean with regular towel/bedding changes. Our biggest disappointment was the very poor inferior entertainment. No singers and dancers but a group of four opera singers who are excellent performers but I felt totally inappropriate for a cruise. Their repertoire was far too ‘high brow’ for a relaxing.cruise holiday. The only outstanding performer was Kim Purling. We’d seen him on another cruise and he is an amazing pianist which put all the other acts to shame. There was a has been singer from Las Vegas, a has been comedienne from Australia and other embarrassing performances. I have never walked out of a show before but couldnt stand to sit through these acts. Cruise director Eric did his best to hold things together with his shows. White night has now passed its sell by date as it is so predictable and not so good without singers and dancers. On the plus side we experienced two brilliant Azamaing Evenings. The crew were as welcoming as ever and the service was good. Food was excellent with steaks being the best at sea!.we won’t be rushing back to Azamara. Read Less
5 Helpful Votes
Sail Date: January 2018
We have just finished the Singapore to Bali cruise and disembarked at Bali. I thought I would leave the submission of my review for a few days so that I can give a balanced review following the chaos at the end of the cruise. We had a ... Read More
We have just finished the Singapore to Bali cruise and disembarked at Bali. I thought I would leave the submission of my review for a few days so that I can give a balanced review following the chaos at the end of the cruise. We had a group travelling on the cruise and stayed in different types of cabins. I stayed in one of the suites - the cabin was of a very good size and well fitted out. Our room butler and stateroom attendants were of the highest standard. In summary, I was more than happy with the room. The general areas, stairways etc of the boat were in very good condition. We ate at the buffet, grill, Discoveries Restaurant and both specialty restaurants. We thought the food to be of a very high standard and better than the food on other non-Azamara cruises we have been on. The service at all eating venues was excellent. In fact, I thought that there is really no need to eat at the specialty restaurants in light of the high quality of food and service at the non-specialty areas. Front desk and the excursions teams were also extremely helpful with a range of questions - many of which were not straightforward. They were always pleasant and very keen to help. The casino was a real disappointment - the blackjack and roulette "tables" were computer screens. There were no dealers and no "life" in the casino - it was the most boring casino I have ever been to. Disembarkation day was at Bali - it was pouring with rain. I am not certain what was more of a shambles - getting off the boat or once we had got off the boat. On the boat there was a very lengthy queue trying to get off with a conga line snaking around level 4. There were elderly people sitting on the floor - no-one from the cruise took charge and it was a circus. Fortunately, the passengers behaved in a civilised manner - it would have taken only one irate/"over the top" passenger to have really set things off. Azamara also need to invest in a canopy covering the gangway so as to provide some sort of protection against the rain. Once we were off the ship and in the port terminal area it was like we had just got off a ferry in Morocco. To be fair, the collection of the luggage was very well organised. After that, it was a shemozzle. Only one exit door open, people with their luggage everywhere and who were not certain where they were supposed to go, people trying to get on tour buses, dodgy "taxi drivers" etc. I genuinely felt for the elderly or unwell - it would have been a nightmare for them. I only saw one senior person from the boat in the area and he was standing back and "observing". There needed to be 4 or 5 senior people from the boat (do not just leave it to the the onshore contractor) in the area providing direction and general assistance. Perhaps the real solution was back on the boat - if someone had taken charge on the boat then they would have been able to then regulate the chaos once off the boat. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. ... Read More
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. The food was good quality in both the buffet & main dining room. the 'Brunch was a standout. Service there was very good. We also ate in Prime specialty restaurant & it was excellent. The public spaces were pleasant & cabin attendants very good. All of these aspects validate the value of a cruise. These things, however, pale into insignificance if our priority of emotional well being is not met. The Hotel Manager, on this Azamara Journey, comprehensively failed to give this to us. To facilitate making his job easy, he sacrificed our holiday to maintain the status quo for the ' regular ' Client Base & the staff. The surreal atmosphere, once in board this ship, was one of ' team staff ' & ' team cruiser ' all working together for the elusive Superior Azamara Brand. Our son was involved in an incident of indiscretion one evening for which he apologized & expressed his great regret. After enjoying just 4 beers, he was refused service at the ' pool bar ', ( because he had had too much to drink the afternoon before ) After that , he had made a firm conviction not to drink too much. We were with him & he was happy & not inebriated. Because he was refused service, on this occasion, he became bewildered and with disappointment he kicked a bucket of ice being moved, on the ground, into the back of the bar, unintentionally slightly bruising the leg of the bar staff member who was moving it. No passages were in jeopardy of having their cruise spoiled & staff were not in danger. He was ' Tried & judged ' by the Hotel Manager. Regardless of our resounding reassurance of " no chance of re occurrence ". Heavy handed punishment was inflicted on my son ( accompanied by a strongly implied threat of being evicted from the ship if the punitive conditions were not adhered to. ) I was an after hours manager for 30 years at a large private hospital, dealing with some extremely difficult situations, so I was astounded by the Hotel Managers lack of intelligent empathy that resulted in the discrimination that destroyed our holiday... for all of us....... ( in support of my son, who was summoned to the Managers office, I was forced to miss my highlight excursion to Borobudur, our main reason for going to this part of the world ) So........ take care, & be warned, fellow cruisers, if you choose to sail on the good ship Azamara Journey, never make a single mistake & play your part in the ' team effort ' game.......because you will not be afforded a second chance to redeem yourself........... So disappointing. Read Less
4 Helpful Votes
Sail Date: January 2018
Not 5 star at all. Basically a Manor House on water. Lovely decor but that's about if! Food not upto 5 star quality, drinks are ok but not a very good choice, bar service slow and waiter service hit and miss. Cabins are clean and ... Read More
Not 5 star at all. Basically a Manor House on water. Lovely decor but that's about if! Food not upto 5 star quality, drinks are ok but not a very good choice, bar service slow and waiter service hit and miss. Cabins are clean and newly decorated, balconies scruffy though. And now entertainment, awful! No atmosphere at all! Stupid 'Kiss the Fish' 10 min embarrassment for all by pool for crossing the equator (done a day late too), the cabaret room, went in a few times but acts on we're very poor, some young lad telling everyone has life story inbetween tinkling the ivorys, female violinist, female singer, some poor fellows trying to put on only what one can call a Butlind showcase night, a film one night 'Grease'! Man on guitar and a pianist played for about half hour every is and then in lounge bar. There was Fusvo each night until 2pm but just a voiceless man playing same records over and over again every night, people did venture into it as come 10/11pm everything else was closed. Daytime activities were talks, bingo, board & card games. White night party was best night but that was only because it was by the pool and the only thing laid on for everyone to join in with. I did ask why there was no background music anywhere and the captain said the clientele on this cruise didn't want it, but after that within half hour back ground music (quiet, sift, popular musuc) was played and everyone enjoyed it and remarked how it lifted the atmosphere especially around the pool area but within half an hour it was turned off again, never to be heard again. Never saw the entertainment manager at all except on White party night, oh tell a lie, I did, once in the lift then another occasion in the Buffett, he must have been at the GLBT meetings running every day. Something lacking, an atmosphere I believe on this cruise. The ports of call were rubbish too! Docking st what seemed industrial ports, bus trip to shopping malls unless you paid over $100 each to do a sight seeing tour from the cruise. Read Less
3 Helpful Votes
Sail Date: January 2018
We made the Singapore cruise to Bali last January of this year. It was our 4th cruise on Azamara, and number 12 of all we did. And the experience was not as good as we used to Azamara All protocol, cleaning, food, etc. was ... Read More
We made the Singapore cruise to Bali last January of this year. It was our 4th cruise on Azamara, and number 12 of all we did. And the experience was not as good as we used to Azamara All protocol, cleaning, food, etc. was fulfilled But it lacked the "extra touch" that showed that the company was really interested in passengers. Entertainment was poor, The average age of the passengers must be 55/60 years. And we did not get the disc jockey to put on music that we could dance (with one exception of one night). The food was healthy but extremely boring in the main dining room. The shore excursions are badly organized. They had a central focus, for example, the Borobudur temple in Java, but in a 10-hour trip, we could only spend 1 hour in that wonderful place, the rest of the time in places that were not worth it. The same happened in the excursion in the north of Bali. In both, they should have provided us all with lunch boxes since the food that was included was full of flies !! (my husband and I take that forecast and end up sharing it with other passengers). Very good idea the special night with the music and culture of Bali. But nobody explained the meaning and symbols of the characters, the story, the gestures. And we lost a chance to understand such a different culture. And what ended up as a signal that the concern for the passengers was superficial was the landing in Benoa. In January Bali as all of Indonesia is in the rainy season. Being later in Bali we learned that torrential rain occurs basically from 18 pm to 10 am. The rest of the time is hot and humid and may drizzle. We had to disembark at 9 am (probably because other passengers would embark later) in the middle of a torrential rain.And something that is clear on the boat for its equipment is when the intense rain ends The ship did not have any protection (upper tarpaulin) on the stairway, they had not foreseen anything on the surface until they reached the port building, etc.etc. We got very wet, so much that I got sick the rest of the trip. Nothing to do with the treatment we had in 2017 at the Azamara Quest where we could see the capital and the officers permanently touring the ship and taking care of even a change of route to make the trip smoother. Nor the other two trips we made earlier in the Quest. When we get off a cruise, in general, we are already thinking about the next one. I do not know if we will do it again in an Azamara. One more point, I wanted to write this in the online survey they sent us (first it is a shame that a company like Azamara use SurveyMonkey program almost free) and also it closed twice and I could not complete it. Something good: the food and those who treated us in El Patio! I hope this serves to improve, especially that a new ship of the line is being launched. Read Less
4 Helpful Votes
Sail Date: January 2018
I am today off Azamara's 7 day Singapore to Bali cruise, 14-21 January, 2018. Azamara Journey is a fine ship, almost a twin to Oceania's Nautica, with good food and excellent, cheerful, service. Cabin 6042 was fine for me on my ... Read More
I am today off Azamara's 7 day Singapore to Bali cruise, 14-21 January, 2018. Azamara Journey is a fine ship, almost a twin to Oceania's Nautica, with good food and excellent, cheerful, service. Cabin 6042 was fine for me on my own but would have been a real squeeze for two (my wife sat this one out as she does not like hot, sticky weather!). The nuts and bolts of the cruise all worked well, starting with an efficient boarding process in Singapore. Service in the main dining room was excellent and I never had to wait to be seated, sharing with others at a table of six. The food was good, taking into account that they are preparing food for hundreds of people. Given the short nature of the itinerary, I did not use either of the two speciality restaurants. If I had to name one food item at which Azamara excel, let it be their cookies; as soft as delicious as Princess but of a smaller, more modest dimension. I made it to Borobudur, which was the overriding reason for choosing this itinerary, and it was magical. However, the manner of our getting there left me perplexed and questioning whether Azamara understands the concept of 'responsible tourism'. I was on an Azamara tour, in a series of buses. We travelled as a flying column, with a police escort fore and aft. The police sirens sounded almost constantly, scattering the locals to the left and right, as we thundered along through town and countryside, ignoring speed limits, red lights and holding up traffic at intersections, just so we could arrive at Borobudur more quickly. I found this behaviour embarrassing, for what right did we have to take precedence over other traffic? I heard it said that this was the only way to get to Borobudur and back in the day but this is piffle, as others made independent arrangements and completed the return trip to Borobudur just fine. I have no idea how many people we inconvenienced, even if only in a minor way, or how many grudges may fester as a result. Yes, many children were waving at us but car and scooter drivers were shaking their fists. I have travelled pretty widely, on business and as a tourist, in groups large and small, in countries with traffic worse than in Indonesia, yet I have never experienced the like. If tourists were allowed to behave like this in the U.K., where I live, there would be a riot. I raised my concerns with a very senior officer on the Azamara Journey and his response was to throw his head back and laugh. Perhaps he was embarrassed or caught unawares but it was an odd reaction. At the end of the day, Azamara are responsible for how their tours are run and, to my mind, such conduct as I experienced was shameful. In short, I am surprised and disappointed that Azamara allowed this to happen. If they wish to convince Indonesians that tourism is a blessing not a blight, they need to change their ways, and rapidly. If they simply p**s people off, then at a certain point some idiot will decide to do something about it. Clearly this is only a personal view, my impressions of an experience, and I would welcome the response of others, who may have made the same journey to Borobudur, on this occasion or previously. Read Less
7 Helpful Votes
Sail Date: January 2018
This was my first time on the Azamara. If your 50 to 75 years old (Maybe some 40 plus people??) and love being tempted with copious amounts of food and beverage then you are the target consumer. But you may be disappointed too. I ... Read More
This was my first time on the Azamara. If your 50 to 75 years old (Maybe some 40 plus people??) and love being tempted with copious amounts of food and beverage then you are the target consumer. But you may be disappointed too. I know that some people complain about the limited music tastes available, and, generally, the dubious wine quality and this may well be true, but you can't please them all can you. Particularly on a smaller ship. Given the luxurious things to consume on board (and I am sure you can purchase really good wine if you want to) I find something is missing. Cigars. I don't smoke generally, but, when I spend time on board ships I enjoy a cigar. YOU CAN NOT PURCHASE CIGARS ON BOARD THE AZAMARA SHIPS. I didn't bring any because I was assured you could buy cigars on the "Journey". So for me and, I'm sure, for many others, this precludes the indulgence of an essential item in the luxury department. This is the first ship I have been on where cigars were not available. So what is my assessment of the Azamara Journey? A narrow focus to satisfy well behaved old people. This is what Azamara is about. Younger people, and even many middle aged people, are not catered for very well. But underlying this are more serious problems potentially and those who travel with Azamara should be aware of them before they sign up. I was told by the bar manager that, if those serving behind the bar think that you have drunk too much, even if you have had just one beer, then you can be stopped from having anymore alcohol. This can make quite an impact on your holiday on board where beers are included and you may expect to have more drinks in your day than say four(4) beers but were refused because of a subjective assessment by a staff member. This actually happened to my son on the Azamara "Journey" on our second day at sea. I could see that the barman took a dislike to my son after in incident the day before when my son became inebriated. The upshot was that he was not allowed to drink more then three(3) light beers per day for the remaining days at sea, and only in the company of his parents. My son is thirty four(34). I know there will be those who read this and applaud the zero tolerance decision of the hotel manager on board ship but I know my son had adjusted to the ship and his behaviour and drinking would have been good if he had been given a second chance. There are those who equate mental illness with a potential to be violent and this judgement is discriminatory and wrong. Royal Caribbean should bring these punitive and outmoded views into the 21st century.-But not the Cigar policy, they should acknowledge the value of old fashion rare pleasures. Read Less
Sail Date: January 2018
Boarding in Singapore was fine. Cabin quite small, especially the bathroom, but overall fine. Bed very comfortable. All staff very pleasant and helpful, though one particular waiter in Discoveries got people's orders wrong more ... Read More
Boarding in Singapore was fine. Cabin quite small, especially the bathroom, but overall fine. Bed very comfortable. All staff very pleasant and helpful, though one particular waiter in Discoveries got people's orders wrong more than once. Free self-service laundry very well-equipped and useful. Overall decoration etc. very good. Food in main Discoveries restaurant extremely good - we never felt the need to pay to go to one of the speciality restaurants. Complimentary (white) wine quite nasty a couple of times. The 'crossing the line' ceremony was fun. Entertainment rather disappointing - I know it’s more difficult in a ship this size but there wasn’t much we were attracted by and the one time we did try to go to the Cabaret lounge after dinner it was already full. Why not have one of the 2 performances earlier so some people could go before dinner, to ease pressure on seats? The 'enrichment' lecturer was, to put it kindly, not exactly sparkling. My husband fell asleep. The Azamazing evening, to see a performance by Balinese musicians and dancers, was enjoyable but rather short considering the huge logistical difficulties. It would also have been much more interesting if we’d been given some sort of idea what the dances were meant to be showing - probably telling the story of a Balinese myth or legend but we had no way of knowing. This was the rainy season in this part of the world but there was no attempt to move or cover sun loungers when it rained, so every time there was a shower the loungers remained wet for many hours afterwards. Even when they looked dry on the surface, sitting on one for a few minutes often produced wet marks and left the sitter with a damp rear! We are not interested in using the casino but if you are walking through it or in the Spirits bar there is no avoiding the entreaties of the 'virtual' blackjack dealer (low-cut dress, big boobs, naturally). Creepy and tacky. The Spirits bar area was full between 5 and 6 every day for the quizzes, which were very good, but apart from the 2 sea days the bar itself was closed at that time. Why? We went on 2 Azamara-organised trips. One, to a mangrove plantation and river trip, was OK but could have been a lot better. The guide gave information about mangroves during the journey there but there‘s not much point holding up small pictures at the front of a coach full of people. Once there he didn’t volunteer much info about the plants or wildlife and on the river trip was too busy chatting to boat crew to notice the alligator some of us saw, so most people missed it. The other excursion, Cultural Heritage of Singaraja, was much better - fascinating places to visit and a very good guide. However, the coach we travelled in (about an hour each way) was without exaggeration the most uncomfortable one I’ve ever been in. The seats were so close together anyone over about 5ft 6 could not sit straight as the legroom was so limited. Luckily our coach was only about half full (deliberately?) so most people could get a double seat to themselves and sit half-sideways, which I did on the return journey, but the whole experience left me with knee pain and backache. I gave feedback about the coach at the Excursions desk on the ship but the man I spoke to wasn’t interested and gave no apology, just saying the coaches were the best they could get. I don’t know if all the Balinese excursion coaches are like this or if we were just unlucky. Tall people and those with potential knee or back problems beware! Disembarkation was a shambles. Obeying the broadcast announcements, crowds of passengers were coming from all directions and converging near the exit, but there was no-one to direct the integration of the different queues. Once we got off, it was even worse. Luggage collection was ok and Azamara couldn’t help the pouring rain but they could have given port staff a lot more assistance in telling passengers where to go for the different onward options. There was a huge crush of people trying to shelter from the rain and avoid the taxis driving around, and not knowing where they should wait to be collected or how the collecting driver would recognise them and vice versa. Overall we felt that there could have been a lot more information given to passengers. As first-time Azamara cruisers we sometimes felt the staff were only really interested in the repeat passengers. Would we go with Azamara again? Yes, maybe, and we enjoyed our cruise, but it didn’t quite live up to our high expectations. Read Less
2 Helpful Votes
Sail Date: December 2017
I have cruised on much larger ships and one comparable luxury small ship and Azamara does a fine job, stem to stern. Their focus is on the guest always, doing their best to keep people happy and feel valued. At the end of our Azmazing ... Read More
I have cruised on much larger ships and one comparable luxury small ship and Azamara does a fine job, stem to stern. Their focus is on the guest always, doing their best to keep people happy and feel valued. At the end of our Azmazing evening in Bangkok, we returned to the ship by bus to a 7 piece band, heralding our return along with cold towels and beverages. Eric De Gray, the entertainment director, is multi-talented, extending himself personally as well as professionally 24/7. Considering the size of the ship, he magnifies the capabilities of his staff to entertain his guests. I did not avail myself of the specialty restaurants, finding no need. I enjoy lamb and since it was available at the included venues, I was fine. We were treated to lobster tails on our White Night, so another favorite was satisfied. The cabin was a bit smaller to share than other lines but not unworkable by any means. The bedside charger was quite handy. The staff service was excellent overall with a few exceptions, as is usually the case. Night -before -arrival luggage was dispatched with amazing speed. Organization in moving and transporting guests on and off, between venues, etc. was smooth, never feeling rushed or lagging. One of my favorite elements was the availability of iPad/iPhone classes. I learned so much, making it time well spent and a true bargain. Sea days are not usually my long suit but this made all the difference. Marcio is a delight, an excellent instructor and a good sport. Two obversations.... I was very impressed with how swift the elevator service was, short wait and not crowded. On the downside, I was disappointed that toilets had to be sought out on some public floors. Read Less
2 Helpful Votes
Sail Date: December 2017
We were on the Journey from Singapore to Hong Kong. We spent one day in Singapore as we had been there before so we did a lot of walking and checked out Orchard Rd since we did not visit the last time. Very clean city and safe for ... Read More
We were on the Journey from Singapore to Hong Kong. We spent one day in Singapore as we had been there before so we did a lot of walking and checked out Orchard Rd since we did not visit the last time. Very clean city and safe for walking about. Embarkation was easy and on board quickly. Our cabin was 8036 and found the refurbishment to rooms beautiful. We ate most dinners in specialty restaurants and food in Aquilinia was good but repetitive in their specials. All food on board we found to be very salty as opposed to our last cruise on Quest. Service was excellent and they were dealing with health precautions. Entertainment is not their strong suit but Eric's show was outstanding and the Christmas show was a hoot, much appreciated the light tone from someone that is Jewish. The weather was difficult in some areas with very rough seas and the captain kept people informed and adjusted departure to help avoid storms this was an excellent effort. Loved each port in this cruise that we did independent tours other than taking their Angkor Watt overnight. It was very hot but worth the trip and happy I did it in the short time as it was enough. Our favourite was Halong Bay as we gathered 12 people from CC and had a Dragon boat tour into the back Bay Area for 8 hours and a gourmet lunch, very memorable. Hong Kong is a city we visit often so we explored on our own. Would do this cruise again but only on a small ship. It was a great way to celebrate my 65 th birthday. Read Less
Sail Date: December 2017
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. ... Read More
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. The food and service were just as good. We ate in all the restaurants, including Aquafina and Prime C and they were all excellent. The staff are always helpful and cheery. We didn’t catch all the shows but were happy with the ones we saw. The standard of singing, dancing and professionalism from such a small cast is top notch. Personally I wasn’t a fan of the violinist/comedienne. Her playing was superb but her brand of comedy didn’t appeal. However that was just personal taste as lots of others on board raved about her. I’d have been happy just to listen to her wonderful playing. Special mention must be made of Cruise Director Eric. He does a marvelous job and works so hard. As others have mentioned, the cabins are smallish but they have everything you need and are kept spotless by the cabin crew. A few people ate in some of the street markets and had gastro intestinal illness. The ship was immediately put on extra duties. You were not allowed to serve yourself from the buffets and crew were constantly out sanitizing door handles, banisters etc. The Captain kept us constantly updated on the situation and advice on how to avoid catching any infections. For us the best thing about this small ship is it’s capacity to take you to the centre of our destinations and this was nowhere more in evidence than in Bangkok and Ho Chi Minh city. We were docked in the city rather than 2 hours down the river. This combined with extra overnights allowed us maximum time to explore. Would we go with Azamara again? For quality and value for money we probably couldn’t beat it. Read Less
1 Helpful Vote
Sail Date: December 2017
I chose this cruise for its unique itinerary cruising up the rivers to downtown Bangkok and Saigon. In addition this cruise spent a longer time in port, than most cruises - 2.1/2 days in Bangkok, 1.1/2 days in Saigon, 1.1/2 days in Ha ... Read More
I chose this cruise for its unique itinerary cruising up the rivers to downtown Bangkok and Saigon. In addition this cruise spent a longer time in port, than most cruises - 2.1/2 days in Bangkok, 1.1/2 days in Saigon, 1.1/2 days in Ha Long Bay. It provided for a leisurely holiday. It was very user friendly for independent travel, with free shuttles provided in Bangkok, Saigon and Da Nang. The ship is a very friendly ship, from the Captain and the Cruise Director and their teams down to crew members. The Captain and the Cruise Director were everywhere! I found the passengers to be a wonderful well travelled group of friendly people. Being a solo traveller, I never felt lonely on board. There were lots of activities on board from which to choose, including daily trivia, which was better than average. The Guest Relations Team was the best in 17 cruises. No rolled eyes, tell someone who cares attitude here, but "How can we help you?". As a theatre/music lover, the high level theatre/music provided were highlights of the cruise. There was live music available everywhere. I am now enjoying Eric DeGray's CD, at home. If I was wealthy, I would cruise on this line often. As I'm not, I'll keep my eyes open for solo specials with unique itineraries. Read Less
13 Helpful Votes
Sail Date: February 2017
The highlights for me were the "White NIght" and the "Azamazing Evening" both of which were very well done and unique along with seeing the Komodo dragons in the wild and visiting Thursday Island. For a ship this size ... Read More
The highlights for me were the "White NIght" and the "Azamazing Evening" both of which were very well done and unique along with seeing the Komodo dragons in the wild and visiting Thursday Island. For a ship this size the entertainment was excellent; the cruise director Erik was always full of vitality and I am sure this influenced the other performers. The onboard lecturers were first class and I particularly like the talks on the history of the areas through which we cruised. I was underwhelmed by the food, especially dinner in Discoveries Restaurant. I only had a couple of excellent meals, the rest were mediocre. At times the service was lacking, twice our table was served meals meant for another group and once my meal was given to a different diner on my table; not what I expected. The shore excursions were very expensive and the one I took, on Komodo Island, did not come close to providing what Azamara's description promised; I did get a partial refund which somewhat mollified the situation. In Cairns I was able to visit Karunda on almost the same itinerary as the ship's excursion but at less than half the price. My recommendation would be to take the time and effort to research and privately book shore excursions; it will save you a lot of money. I would cruise again on Azamara as it often has unique and interesting itineraries and the ship is of a size that enables easier access to ports of call, even those which require tendering. The small size also makes it easy to actually get to know other passengers; we met many interesting people and, hopefully, began what will become ongoing friendships. Read Less
Sail Date: February 2017
We just completed a 19 day cruise from Singapore to Sydney from February 1st to the 19th on the Azamara journey. WE LOVED IT!!!! The cruise had 680+ which was the perfect size to get to know people. The staff was incredibly friendly and ... Read More
We just completed a 19 day cruise from Singapore to Sydney from February 1st to the 19th on the Azamara journey. WE LOVED IT!!!! The cruise had 680+ which was the perfect size to get to know people. The staff was incredibly friendly and quick to serve. My wife and I renewed our vows for our 10th year anniversary and everyone helped as we added to the basic wedding with music and our own vows. Yasmine, the concierge was a miracle worker and Steven, Christina, and Chris from the cast provided music that re-created "The Prayer" which was done at our original wedding. The mixture of sea days and ports was delightfully balanced. This was beautiful, each day brought new things and old. We also loved the fact that there was many, choices in land excursions and there were plenty of things to do on the ship each day. All in all it again was the best cruise we've Dave and Rachel Lyman Read Less
19 Helpful Votes
Sail Date: February 2017
First time on small/midsize ship! Loved no children policy met some wonderful people whom we hope to keep in contact. Food and restaurants faultless staff generally great some in windows cafe looked genuinely unhappy. Cabins great I'm ... Read More
First time on small/midsize ship! Loved no children policy met some wonderful people whom we hope to keep in contact. Food and restaurants faultless staff generally great some in windows cafe looked genuinely unhappy. Cabins great I'm 6'4 and had no issues with the bathroom. Lots of nice touches like cold towels and drinks getting off and on the ship. Bar staff very attentive and generous no penny pinching and they took an interest in getting to know what your preferences were. Eric cruise director was fabulous very funny and talented his performances were the stand outside for my wife and I the grand pa jokes hilarious (we bought the book). Azamazing evening and white night to highlights had a blast both nights. Only criticism and were they can improve is the guest entertainment very ordinary the magician was terrible and got a second night performance total amateur one guest lecturer great the other (musical expert) boring this guy swanned around the ship as if he owned it and let everyone know. Biggest issue is the poolside lounges some very poor behaviour at least 10 couples who believed they owned certain lounges and would place books from the onboard library on THEIR lounges and would be absent for hours on end every day at sea. The daily update continually asked for this not to happen and that after 30mins items would be taken however this was never enforced Azamara if you say you're going to do it then do it! If this was enforced it wouldn't happen these people knew it and carried on with utter contempt. Only other issues were the smokers which were in a position which had smoke wafting into the internals of the shift and onto the upper sundeck which is where they should be. Fantastic cruise line almost perfect will definitely sail Azamara again! Read Less
8 Helpful Votes
Sail Date: February 2017
We do not like the idea of a large cruise ship with lots of people so we chose the Azamara. The itinerary took us from Singapore to Sydney via Bali and Komodo and along the coast of Australia from Darwin. It was the right choice. From ... Read More
We do not like the idea of a large cruise ship with lots of people so we chose the Azamara. The itinerary took us from Singapore to Sydney via Bali and Komodo and along the coast of Australia from Darwin. It was the right choice. From the moment we stepped aboard it felt like home. We had a stateroom with balcony on Deck 7. There was plenty of room, lots of space for clothes and the suitcases stored under the bed. It was absolutely spotless. The bathroom was small as other people have commented but did not find this a problem. We were just tidy! There were shelves to put your toiletries and those supplied on the boat were always topped up and the towels folded and it was all very clean. It was easy to control the temperature in the room. The inter active TV was very good so you were always in touch and also each evening a paper copy of the next day's itinerary were left in your room - along with a bed time chocolate! Fresh fruit and water were also put out daily. It was easy to find your way around the ship. Sunbeds were a bit short some sea days in the mornings but were vacated as people went off to activities. There were some who persisted in saving a bed before breakfast although this was discouraged. The pool was nice but the water in the whirlpools was so hot they were not used very much. Towels were always available and were also supplied for excursions which required them. Danny and Amesh who looked after us and our rooms were great. You could eat and drink more or less 24 hours a day. The Mosaic Cafe was a favourite for a cup of tea and a cake in the afternoon and coffee after supper. We chose to eat in the Windows Cafe as I am vegetarian and found this to be the easiest option. Most of the time it was fine except on a day when everyone descended at the same time because of an event - eg. Azamara Evening. Dress code aboard is casual. Most people made the effort to be tidy in the evenings but there were a few who still went for dinner in shorts and flipflops. The cabaret was very good. The resident musicians were exceptional and along with the singers and dancers worked hard to provide an ever changing programme. Also we had various entertainers come aboard to do shows. Eric De Gray is the Cruise Director - once seen, never forgotten. He is well over 6 foot in height and is a very talented and entertaining person and you would run into him all over the ship. He was always visible but not 'in your face'. The shore excursions were all very well organised. There were no long queues for anything, no crowding and there was not need for anyone to feel they had to rush to be first in the queue. The Captain was often seen around the ship talking to people and he and his crew were friendly. We had a Pilot on board for a large part of the trip and he was very knowledgeable and gave some extremely good talks. He also chatted to people around the ship and enjoyed sharing his stories. The AzAmazing evening was not to be missed. It was held ashore in a convention centre in Cairns. It was like going to some VIP function and the canapes turned out to be a huge array of cakes, cheeses etc with drinks, tea and coffee and a very good show from genuine Aborginees. We really appreciated the fact that there was no piped music playing on the ship! What bliss. From time to time there would be some live music for maybe an hour but apart from that we were able to appreciate the peace and quiet. The only announcements were made once a day from the Captain giving us a short update and a couple of times when something urgent arose. Apart from that all information was given on your television. It did not take long to understand why people are so loyal to the Azamara Club ships and return time and time again. We did something we would normally never do - we booked our 2018 cruise whilst on board! Read Less
3 Helpful Votes
Sail Date: January 2017
We have sailed on Journey a number of times and it gets a lot like home every time. I guess familiarity with the ship and many of the crew gives you a good feeling, and you get to feel even more welcome. Singapore was a one day ... Read More
We have sailed on Journey a number of times and it gets a lot like home every time. I guess familiarity with the ship and many of the crew gives you a good feeling, and you get to feel even more welcome. Singapore was a one day experience but we have been there many times. Great city where everything just works like clockwork. Our boarding at Harbourfront went like a charm but it would be an improvement if you could check your baggage with the agent earlier. Many, like us, fly into Changi on red eye flights arriving around 7:00am at the pier. If you don't know the drill about lugging your luggage up to the Ferry desk and paying to check it there you can be stuck sitting around with it for around 3 hours. Weather didn't help this cruise but it was still a great itinerary, Have done all thew ports except Ha Long/Hanoi before so we organised our own thing in the others. Missed Ko Samui due to local flooding. The central docking a Klong Toey in Bangkok and the shuttle bus service made it almost a good as having a city hotel for walking around. The Malls and shopping areas are a great place to buy good quality things a reasonable prices and the Markets are fun. First day in Saigon we used the shuttle bus to do the market and walk around the CBD, The Azmazing Evening was very good but up against tough competition if you have done the one in Yangon. Second day we hired a car and driver for a group of 6 and had a great day around the sights at our own pace for a very economical price. Da Nang was a similar deal having pre-hired a car and driver we went to Marble Mountain and on to Hio An. again able do do things at our own pace including a boat ride, a great lunch and a visit to the food markets. Our driver then gave us a tour through the country and around the highlights of Da Nang. Did the ship organised Boat tour in Ha Long Bay and then the bus tour to Hanoi on the second day. Great tours but glad we were on a ships tour coming back from Hanoi as the traffic made us 2 hours late getting back holding up the ship. We still got our hot chocolate on the tender pier though. Docking in HKG and off loading went well and the Island city is as much fun as ever, if a lot more expensive each time we visit. Azamara achieves a great balance between excellent service and a laid back friendly vibe. The crew really do enjoy looking after you and in return you get to be friendly in return. Win Win. The inclusive drinks are good enough unless you want something special and the fact that you are not constantly reaching for your card adds to the enjoyment, Food and service are great without ever being pretentious. Entertainment is very good and all the officers are visible, friendly, approachable and very professional. Looking forward to the next time we can come home to Journey Read Less
13 Helpful Votes
Sail Date: January 2017
We're experienced cruisers and have taken many trips with Royal Caribbean, Celebrity and others, as well as several smaller ship cruises on other lines, and we prefer cruises that are not all-inclusive. Wanting to explore RC's ... Read More
We're experienced cruisers and have taken many trips with Royal Caribbean, Celebrity and others, as well as several smaller ship cruises on other lines, and we prefer cruises that are not all-inclusive. Wanting to explore RC's luxury experience, we booked with Azamara for the first time. We knew the Journey was old and we were expecting less opportunities for entertainment and dining, so no surprises there. However, RC's top line ship does not measure up to its billing. The public furnishings are clean, but not luxurious. General feeling of ship was outdated. Our suite had several maintenance issues, including heat and a/c not working, toilet not flushing, major rain leak through the sliding doors; so there were maintenance workers in our suite nearly every day. Furniture in our room was stained and dirty in appearance--staff told us the cloth fabric cannot be cleaned, ick! Only one small shelf in bathroom, and no place to put our luggage, as the recent renovations lowered the bed, so luggage stood against a wall in the room. Food in specialty restaurants was for the most part bland, we found no real reason to choose that over main dining room. On the positive side, for dining everywhere, food was always served hot, and the food and atmosphere in the Patio Grill were very nice. The crew were very friendly and wanted to give us a good experience, and our suite experience regarding service was excellent. All in all, we will go back to Celebrity which we feel is really a higher-end experience than Azamara. Read Less
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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