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1 Helpful Vote
Sail Date: June 2018
I've done silver seas cruise before and had a really good experience. The ports of calls are spectacular. We had to divert from Santorini which was the most anticipated port for us. This was a bummer but the captain decided to ... Read More
I've done silver seas cruise before and had a really good experience. The ports of calls are spectacular. We had to divert from Santorini which was the most anticipated port for us. This was a bummer but the captain decided to re-route to a different port and substitute rather than spend another day at sea. We ended up going to Corfu which was such a great experience and so beautiful. This was really nice. So everything worked out well and we still saw a lovely place. The staff were all so friendly and helpful with such amazing attitudes. They made it a point to remember us by name and great us like they knew us already--impressive. The cruise director was great. We loved the idea of being in a different port every day. Cruising over night and arriving the next morning. The schedule was great. I only have one query as I booked a private gondola ride in Venice. I got a call from the activities director I guess early that day saying that they had booked us on a shared ride 4 guests. He proceeded to tell me that it's the same as a private ride and really no big difference blah blah. So I went with it. At the activity we were with another 8 individuals. we ended up two boats of four and one couple had a private gondola ride with music serenade. We were sitting with the other couple staring at them the whole time and really being forced to have conversation...... This couple was also dealt the same hand and were not too happy about sharing a gondola. If I booked a private tour obviously I wanted this experience to be very special with just my wife on her first trip to Venice. That took away from that. We still enjoyed it but the intimacy was taken away from us. Read Less
3 Helpful Votes
Sail Date: June 2018
Chose Silversea as it is the very best for service which is genuine and authentic. Chose Norway for the geography and to get a small taste of the culture. The fact that the cruise was enjoyable despite 13/15 days of rain speaks to the ... Read More
Chose Silversea as it is the very best for service which is genuine and authentic. Chose Norway for the geography and to get a small taste of the culture. The fact that the cruise was enjoyable despite 13/15 days of rain speaks to the beauty of the wild and mystical coastline as well as to the excellent service/care of the Silversea staff. The increased number of small speciality restaurants was a treat [ the jazz supper club especially] although I did miss being able to order from the daily dining room menu for in suite dining. Something that must be addressed is the inclusion of the former High Tea service [ a consistently popular offering despite age of passengers] in the new coffee shop , Arts Cafe.There is not nearly enough space to serve all passengers wishing to attend and many left disappointed. There are several other excellent venues on board where the tea service could be offered [ it is only 1 hour per day!] with space and reasonable table size. I would also advise reassessing the offerings which ranged from turquoise to vivid green to hot pink iced cakes. Otherwise, up to Silversea standards with lovely fresh but restful decor Read Less
2 Helpful Votes
Sail Date: June 2018
Liked the itinerary and found the ports in Greece to be very disappointing. restaurants on board the ship disappointing overall food very disappointing cold food and poor options. Our Butler service was poor. Virtually no entertainment ... Read More
Liked the itinerary and found the ports in Greece to be very disappointing. restaurants on board the ship disappointing overall food very disappointing cold food and poor options. Our Butler service was poor. Virtually no entertainment on board. The Ports in Greece were very disappointing to us. Disembarkation was the worst I have ever experienced. 2+ hours to disembark a ship of this size. For the cost of this sailing we could have helicoptered between our favorite golf courses in Ireland/Scotland. Rented a luxury home in Napa Valley for a month. Will not ever rely on Silversea quality again. We could not have been more disappointed overall. The quality of beverages we could order was crazy poor. The Pizza restaurant could not make a crispy pizza no matter how many times I sent one back. I asked for Don Juan Tequila they could not get any?? I feel like the breakfast buffet was the worst of all. Read Less
3 Helpful Votes
Sail Date: June 2018
Room as not huge but very serviceable. The balcony held two and made ample use of it for sleeping and reading. The fridge was stocked with water, beers and sodas. If I had wanted wine, they would have supplied. The closet was ample for two ... Read More
Room as not huge but very serviceable. The balcony held two and made ample use of it for sleeping and reading. The fridge was stocked with water, beers and sodas. If I had wanted wine, they would have supplied. The closet was ample for two people, with drawers and hangers. The bathroom contained both a tub and shower and we could choose among several options which soaps and shampoos they would stock. My wife was impressed with the room and its amenities. The room included a vanity and mirror so she would apply make up if was using the shower, etc. We were on a wellness cruise so I used the fitness center which included weight machines, free weights, several elliptical and bikes. There were also saunas and steam rooms and changing rooms, as well as a pool and outside hot tub. The food was fantastic. We had in room breakfast every day and used their buffet lunches with dinners with our group at The Restaurant. The food and service was excellent. The staff was very well trained and apparently this ship is very well managed. Exceeded our expectations. Read Less
2 Helpful Votes
Sail Date: May 2018
My wife and I choose Silver Seas for their smaller ships and reputation for great customer service. We weren't disappointed. The staff was very attentive to our needs, we wanted for naught! Embarkation & disembarkation went ... Read More
My wife and I choose Silver Seas for their smaller ships and reputation for great customer service. We weren't disappointed. The staff was very attentive to our needs, we wanted for naught! Embarkation & disembarkation went smoothly, options for traveling independently or through Silver Seas are available. Passengers travelled by private train from Anchorage airport to Seward port. Our veranda cabin was spacious with a large walk in closet, comfortable bed and dining area with a private balcony. Butler service was special like the rest of the staff who truly cared about our comfort and experience on board. The food was always good and mostly excellent. We ate most dinners in the Restaurant, open seating with a variety of a-la-carte options to choose from - some dishes were better than others. We didn't try La Dame, the French restaurant with limited seating and an upcharge was fully booked prior to our departure. We did reserve Le Terrazza the Italian restaurant and enjoyed the meal but didn't think it was better than the Restaurant. We sampled the outdoor Grill for lunch and it was excellent. The weather may play a factor. Entertainment was centered on the ships 6 performers who sand and danced theme production which lasted 45 minutes. Most dancing and ship activities ended around 11pm. Nights were quite and peaceful. Days had limited announcements which was fine. Printed itineraires and world news summaries were delivered daily to the room. Silver Seas stopped at the usual inside passage ports. We choose some independent excursions and some booked through the ship. Overall the service was what most impressed us; the staff were real people and held real conversations, not corporate drones. Over time on ship they were the biggest assest. Would recommend Silver Seas for the reasons above and for anyone who doesn't want to cruise just to 'party'. Read Less
6 Helpful Votes
Sail Date: May 2018
• Background information Our previous experience with Silversea was on the Silver Galapagos—that was an expedition cruise, quite different than this classic cruise. We chose this cruise because it included stops on three ... Read More
• Background information Our previous experience with Silversea was on the Silver Galapagos—that was an expedition cruise, quite different than this classic cruise. We chose this cruise because it included stops on three islands—and because it stopped in Monaco for the Grand Prix. • Hotel information We selected Silversea’s pre and post cruise Simply Hotels: Condes de Barcelona, and Bernini Bristol in Rome. Both were very nice, modern hotels in excellent locations. We did need a power adapter in both. Breakfast was included with both hotels. We liked breakfast at the Condes better, but the Bernini’s was also very good. We would not hesitate to stay in either of these hotels again. • Ship information The Silver Muse is a very new ship and beautifully maintained. While some other reviewers did not like the interior design, we liked the simplicity of the design--and the quality of the building components. Most of the other passengers we met had cruised before, many on Silversea. It seemed to us that we were about the median age—mid-60s. Free laundry rooms are located on each passenger deck. They each have a stacked washer and dryer and laundry soap. Ours on Deck 6 had an ironing board and iron—I’m not sure if every deck had those or not. The laundry room was very clean and the iron was kept full of water by the staff. The laundry room on Deck 11 is not as busy. • Activities We did play table tennis one evening—kind of fun to play Ping-Pong in evening clothes. • Service Our butler and cleaning staff were outstanding. Silversea’s reputation for quality service is well deserved. • Port & shore excursions We selected this cruise because of the itinerary and were not disappointed. All of the ports were interesting and had something to recommend them--the highlight was being in Monaco for the Grand Prix. Ibiza, docked at pier: After taking a ferry to Formentera, we walked to a nearby bike rental place and picked out bikes. I am tall so they gave me a 21-speed mountain style bike. Everyone else had 5-speed step through bikes. All had baskets. The guides were excellent, but the group was a little too large (32, I think) and several of the bikes broke down. Still, it was worth doing. We are experienced bike riders in our mid-60s and did not find the ride difficult. Palma de Mallorca, docked at pier: Vintage Train to Soller Village was actually from Soller Village—but it was as nice as advertised. My wife bought some nice Majorica pearl earrings in Soller. Calvi, tendered from deck 3: Illustrious Men was a good tour of the island with a lot of information on the famous men associated with Corsica. We were especially intrigued with Pasquale Paoli. Marseille, docked at pier adjacent to a large Ferris wheel: Aix-en-Provence was a nice excursion—we bought some nice dish towels and place mats in the market—very nice. Saint Tropez, tendered from Deck 3: Villages of Gassin & Ramatuelle was a nice way to learn more about the history of Provence. One of the highlights was eating Tarte tropézienne that was made famous by Brigitte Bardot. After the tour we watched the boats and people while enjoying a wonderful Rosé wine across from the boats in the marina. Monte Carlo, tendered from Deck 3: The tender ride on Saturday was easy, but on Sunday getting in and out of the tenders was pretty rocky. This was the Grand Prix race weekend. Many people bought the Silversea race package and had a nice time. We chose to buy grandstand seats before we left the USA and thoroughly enjoyed the race atmosphere. Walking around the town during the race weekend is confusing because many of the streets are (obviously) blocked off. Our seats on Saturday were in Grandstand L. On Sunday we were in Grandstand K. Both were good and enabled us to see nice sections of the track and many of the boats in the harbor. Most people would probably prefer K over L, but being able to see some of the pit action from L was nice—and we also saw several wrecks while sitting in L. The bathrooms serving L are better than the ones serving K. Livorno, docked at the pier: Super Classe Tuscan Wines was a very good excursion. The winery was very modern and well equipped, and the staff were very knowledgeable and helpful. This was an excellent excursion. Livorno itself was not too interesting. • Travel to embarkation port We took the Silversea transfer from the Condes de Barcelona hotel to the ship. The bus left promptly and the transfer was smooth. Traffic was very heavy—probably because there were several huge cruise ships also in port. • Dining We ate in every restaurant—all were excellent. Ironically, my wife, who is a tremendous cook of Italian descent, said the Italian themed restaurant, La Terrazza, was the weakest of the restaurants. Our favorite was probably La Dame (the extra fee was well worth it), but the Silver Note was close behind. We had made our restaurant reservations before we left and had no complaints. Most of the other passengers we talked with understood the dining reservation system, and most were pleased with the food—many passengers had very high standards. Service was uniformly excellent. We had breakfast in the room several mornings—it was always on time and good. On formal nights some men wore tuxedoes, but most seemed to be in a dark suit. We liked the idea of dressing up like successful grown-ups—kind of refreshing. • Entertainment The jazz singer, Helene, in the Silver Note was outstanding. Unfortunately it was a little hard to hear her because some of the other guests were a little loud. We saw one show with the Voices of Silversea—they were fine, high energy and fun. • Disembarkation Silversea was extremely organized, but unfortunately the port of Rome requires all bags to be off the ship before the passengers are allowed to disembark the ship. Some people were irritated, but Silversea certainly did they best they could and was able to get those with tight connecting flights off the ship in good order. • Summary Simply an outstanding cruise. We liked it so much we booked two more Silversea cruises while onboard. As a traveler who had just completed a cruise on a different cruise line told us, “Once you’ve sailed Silversea, it is hard to sail with anyone else.” Read Less
1 Helpful Vote
Sail Date: May 2018
My husband and I traveled with my 85 year old mother and this cruise gave us memories we will never forget. The ports we visited were fantastic. The food and dining experience on board was spectacular. We loved all the restaurants but ... Read More
My husband and I traveled with my 85 year old mother and this cruise gave us memories we will never forget. The ports we visited were fantastic. The food and dining experience on board was spectacular. We loved all the restaurants but probably our favorite is Atlantide. The quality and variety on their menu is wonderful. We ate there for breakfast, lunch and dinner and all were magnificent. We loved the bar there and Marilyn, the bartender, is a beautiful lady and the best bartender ever! We loved her Margaritas and Lemon Drop Martinis. Our waiters - Mahdi Abid, Kim, Eugene and Ayhan- truly made If unforgettable. We forged true bonds with them all. But again, all the restaurants are fantastic. We love Mario, John, and Issac there. They all took such great care of us. But the best part of the cruise is the staff. We met so many people that we will never forget. They are so kind and hard working and always have big smiles on their faces. This was the absolute best part of our amazing vacation. Read Less
2 Helpful Votes
Sail Date: April 2018
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique ... Read More
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique entertainment. There was also only a limited amount of board games on the ship. Throughout the 16 day cruise, food service was very slow, but the food quality was superior, as was the staff. The issues seemed to always be in the kitchen. One night, in the level 4 dining room, it took over 3.5 hours to complete dinner. We gave up on the idea of dessert. The head chef was very kind and seemed quite good at her job. I did go on a tour of the galley. I will give the benefit of the doubt. It’s a newer ship and there is a learning curve. They need to figure out how to shift focus on specific restaurants when business has higher than normal traffic. With all this said, we generally had a very good experience and plan to continue to use Silversea. Read Less
1 Helpful Vote
Sail Date: March 2018
We celebrated our 30th Anniversary and husband's birthday on April 2nd onboard the cruise. The staff helped us organize a dinner of about 25 passengers we had recently met, at the top-deck restaurant. Another passenger also celebrated ... Read More
We celebrated our 30th Anniversary and husband's birthday on April 2nd onboard the cruise. The staff helped us organize a dinner of about 25 passengers we had recently met, at the top-deck restaurant. Another passenger also celebrated a b'day so we were presented with two birthday cakes. The organ player serenaded us with a special play list that got everyone dancing under the full moon. It was a very special night with new friends and the staff really went above and beyond to make it happen. When we returned to our room it was decorated with 'swan' sculpture towels, balloons, streamers, champagne and chocolate covered strawberries! Great surprise!! Over the course of the cruise, I had several minor health issues and the Doctor, Cindy was very helpful and attentive to my needs. The guides on each outing were very knowledgeable about the specific areas and very helpful to those under their watch. All flights, hotel stays and transfers went smoothly with staff guiding the passengers at every step. Very well organized and we felt well cared for at every venue along the way. Read Less
1 Helpful Vote
Sail Date: March 2018
This Silverseas cruise exceeded our expectations in everyway. The food was excellent, the Island stops were fantastic. The crew members were very, very happy, and friendly. Great Service in every area!!! Dinners were outstanding!!! I wish ... Read More
This Silverseas cruise exceeded our expectations in everyway. The food was excellent, the Island stops were fantastic. The crew members were very, very happy, and friendly. Great Service in every area!!! Dinners were outstanding!!! I wish they had lobster at the Grill, but no big deal! Colin the Ships Cruise Director was excellent & funny!!! The other passengers were all very friendly, and nice. Met some great people on board. Overall, a fantastic cruise, and I would go again in a heat beat. Sopia was excellent. Our butler, Mustofa did every thing perfectly, and he was always there to help us with dinner reservations, formal night, he constantly replaced our wines, and brought us several very nice, wines, and reds to enjoy. He should get a medal! La Terrazza was excellent for dinner, and so was The Restaurant, and The Grill. The pool was never too busy, and we always could get seats for two. The boat never felt crowded, and was very clean, spotless! Read Less
Sail Date: March 2018
Why? Brand name. Convenient timing. Confidence in performance based on priorSilversea cruise. Itinerary. Travelled at our own expense from FL to San Juan for convenience. Silversea lived up to its reputation. The ship is lovely, ... Read More
Why? Brand name. Convenient timing. Confidence in performance based on priorSilversea cruise. Itinerary. Travelled at our own expense from FL to San Juan for convenience. Silversea lived up to its reputation. The ship is lovely, comfortable, and well maintained for an older ship. We had a wonderful time. The dining was excellent, providing many delicious options served efficiently and carefully by a very well trained, polite and pleasant staff in The Restaurant and Terrazza. We did feel occasionally rushed at Terrazza lunch when we had to eat close to closing time based on a late land excursion. Our experience at La Dame was disappointing. The service was fine, but our dinners were average. The land excursions were well done and managed. Some more interesting and fun of course. We knew about the hurricane damage, but were saddened to see the actual destruction of homes, buildings and landscape. However,we wanted too see the islands, especially having visited Tortola many times prior. Read Less
17 Helpful Votes
Sail Date: February 2018
Anyone who has been following Silver Shadow's reviews on Cruise Critic, must have had second thoughts . The complaints escalated and the stars dropped. Having just returned from one of the finest cruising experiences I have ever ... Read More
Anyone who has been following Silver Shadow's reviews on Cruise Critic, must have had second thoughts . The complaints escalated and the stars dropped. Having just returned from one of the finest cruising experiences I have ever enjoyed, I must protest! I will grant you that what others see as old fashioned and in need of a makeover, I see as a patina, a graceful lady who takes very good care of herself. I never once suffered a bed that wasn't anything but pure comfort. The upholstery was out of date? Good grief, is that why you took the cruise ? For the upholstery? I'd strongly recommend buying pashminas at your first port of call. I am quite sure that in addition to all the myriad services the Butler provides you, he has likely been trained as a draper who will artfully cover the offensive sofa with the same kind of panache he brings to your breakfasts in bed or the bath he'll draw you at the end of a long day ashore. The service on Silver Sea is simply heaven on earth. Every single crewmember is at your beck and call whenever you need anything. The ship is so well staffed that you never have to wait for a single thing. And the fact that every single drink, every glass of wine, every soft drink and water is at your beck and call and all included in one fare is just another reason to love Silver Shadown There's enough variety in the various restaurants that the pickiest eaters can find favorites like superb pasta in La Terrazza, and stone-grilled meats at Grill by the Pool that are excellent. Pastries and desserts are particularly good everywhere aboard ship. The dining experiences are as varied as you mood. Opt for formal breakfast service in the Dining Room or catch the morning breezes on the deck outside La Terrazza. The intimate size of the ship lacks for nothing but makes it possible to meet its truly international passenger complement is dozens of ways. The line attracts some wonderful travellers from all over the world. Aboard ship and ashore conversations start easily, common interests forge friendships. My nine day itinerary from Singapore to Vietnam to Hong Kong was an education in and of itself. Two superb experts, one on the Vietnam War the other on Photography and Sea Eploration were a highlight of the trip. I honestly cannot say enough good things about this wonderful experience. Read Less
2 Helpful Votes
Sail Date: February 2018
We decide to chose a top end cruise line having previously been many times with Princess, Royal Caribbean and Oceania. We were not disappointed but we were occasionally surprised. Silversea fellow travellers we found extremely loyal to ... Read More
We decide to chose a top end cruise line having previously been many times with Princess, Royal Caribbean and Oceania. We were not disappointed but we were occasionally surprised. Silversea fellow travellers we found extremely loyal to the cruise line and were in many respects the best advocates for the company. In fact, we were telling people that we wanted to try Seabourn for a future cruis and most tried to talk us out of it! The loyalty is u deerstalker dabke given the consistently high level of service and willingness of staff to help. In restaurants, bar and pool area we enjoyed constant attention, with nothing being too much trouble for the crew. Silversea claim almost 1:1 crew passenger ratio and I had no reason to doubt that. It should however be noted that the ship was not full. On earlier reviews I read some complaints that service in restaurants was slow, we experienced none of that. Our cabin, at first 918, a Veranda (4) class cabin was spacious, well maintained and benefitted from excellent butler service. Unfortunately we detected that the air con system was under performing but it took us 3/4 days to convinc the staff that was the case. I won’t bore you with the details but when confronted with the evidence they then moved very quickly to change cabins which, given the ship was not full they could do. The move was entirely managed by the butler team amd was no hassle and worth It. It’s a shame it took few days to sort out, but sort it they did. We enjoyed good enrichment lectures and frankly met some fascinating people from many different parts of the world. What’s more the flexible management of the restaurants meant we could meet and dine with him different people whenever we wished. The restaurant staff were very flexible and accommodated us when we wanted, and wi5 whatever size group they’d were presented with. Full marks to them. Some areas of improvement would be to offer internet free, even if they up the package price. The one hour free service followed by high charges undermines the upmarket brand. Two of the five tours we didn’t were rubbish. The catermaran trip in the Whitsunday Islands amd the visit to the Coral reef HQ aquarium in Cairns we’re over priced and dull in our opinion. The gym is fine but not a lot of effort goes into the water aerobic sessions which were repetitive and not of a very high standard. The entertainment is at best average but good enough to sit and enjoy a cocktail with, but truthfully if you want great entertainment go elsewhere. Finally, the bar could do with brightening up, although the service isn’t again brilliant. How the bar team remember our particular drink is anyone’s guess. Be in no doubt though, we love our trip and will be back. Read Less
2 Helpful Votes
Sail Date: February 2018
We (just the two of us) love the size of this ship and that all the cabins are a comfortable size, though we did have a larger cabin on this particular cruise. The service was impeccable as usual and food was very good (and that is saying ... Read More
We (just the two of us) love the size of this ship and that all the cabins are a comfortable size, though we did have a larger cabin on this particular cruise. The service was impeccable as usual and food was very good (and that is saying a lot since I am a very picky eater). We always arrive a few days before our cruise since we know things can go astray (cancelled flights, delayed flights, etc) plus we enjoy resting up and exploring our departure city. We both love the all-inclusiveness of SilverSeas. There was plenty of good entertainment thru out our Cruise. Our room had so much storage space and the closet was very large for a ship. (Drawers and cabinets galore) The balcony was a nice size with a small table for eating, an adjustable lounge chair and a standard cushioned chair. The only negative was the limited movies as I do enjoy watching movies late at night. I'm glad to see this ship going into dry dock for refurbishments--It will be a great Enhancement. Read Less
3 Helpful Votes
Sail Date: February 2018
Having just returned from a 12 day cruise on the Silver Spirit sailing from the Seychelles to Mumbai I have to report a faultless experience. From the moment we stepped on board, from the “nothing is too much trouble” from the ... Read More
Having just returned from a 12 day cruise on the Silver Spirit sailing from the Seychelles to Mumbai I have to report a faultless experience. From the moment we stepped on board, from the “nothing is too much trouble” from the team, from the most accommodating and genuinely nice butler Vipin and the best housekeeper Jacqui we were pampered and treated as real VIP’s. We were on deck 8 The Spa team are a delight ( go for the Thermal suite package ) if you can giving only 20 guests access to a lovely oasis of steam rooms, sauna, thermal beds, jacuzzi and private sun bathing area. The gym is well equipped although the individual treatments are expensive. The food was superb at every restaurant and Damian the restaurant manager runs a superb food and beverage operation. Our cruise was all inclusive, pre dinner cocktails in the bar in deck 5 became the 7.30pm norm ( try the Bermuda sidecars ) then to dinner in a choice of gastro delight restaurants. I advise to book a few ahead on the my Silverseas web portal you will get when you book - we opted for 2 nights in the Grill on deck 10 - steak on the stone style - 2 nights in Stars a tapas style 7 course taster menu with live singer - 1 night in the Sushi restaurant ( although we did do lunch in there a couple of times ), once in La Terraza on deck 7 and the remainder in the main restaurant on deck 4. Every meal was superb ( make sure you sign up for a galley tour with the head chef one day ). There’s as much or as little as you fancy on the entertainment side from bridge, indoor putting, afternoon quizzes, table tennis tournaments, yoga, Pilates etc - it’s there if you want it. A well stocked library and internet room ( you get 1 hour free Wi-fi a day ) even a connoisseur cigar and brandy bar plus a casino and shops. The daily chronicle let’s you know what’s on and where each day and the dress code for dinner - we had 2 formal nights with black tie, 4 informal nights with jackets and 6 casual nights trousers and shirt or polo shirt - no shorts after 6pm in public areas. There is a nightly show at 10 for an hour to an hour and a half and then your choice of disco with DJ Bart on deck 9 in the panorama lounge or jazz and swing in Stars on deck 7 until the early hours. Trips ashore are extra but are well organised again pre book once you get your log in details to your own mysilverseas account. Will we be back with Silverseas - you bet - we’re already looking for next year - we loved it - it was a total chill out for us - we are mid 50’s and still working so it was an absolute treat to just relax and be so well looked after - some retired guests found the days at Seas a little boring but a good book, a comfy sunbed and a team of friendly staff made our days at sea our favourite days. A brilliant time - thank you to all the team in Silverseas Silver Spirit Read Less
3 Helpful Votes
Sail Date: February 2018
Enjoy all inclusive smaller ships. Spirit going in for a face lift and expansion so will be even nicer ship when completed. Cabins are larger than most... dining experience at lunch is excellent... dinner choices are less appealing. ... Read More
Enjoy all inclusive smaller ships. Spirit going in for a face lift and expansion so will be even nicer ship when completed. Cabins are larger than most... dining experience at lunch is excellent... dinner choices are less appealing. Excellent entertainment. Overall service is outstanding. The ports on this itinerary were very disappointing...but sea days were excellent. Fitness center is very small and poorly laid out... equipment faces the wall...and the TV's and audio were not working. Not really a family cruise...mostly senior adults.. romantic atmosphere. Venetian Society has a couple advantages, discounts, cocktail reception... but given the fact liquor is included for the cruise ...cocktail reception isn't really a perk. As with other cruise lines, if you book another cruise while on board, there's an additional discount... which we wanted to take advantage of but we waited until the last day and the consultant on board was busy with other guests so we missed the opportunity for a 10% discount. Read Less
3 Helpful Votes
Sail Date: January 2018
I wanted to make sure i was on the best possible ship for comfort food and experience. From meeting at the airport and flight to Ushiuia to the short sightseeing to the wonderful lunch in a fabulous hotel above the town to the smooth ... Read More
I wanted to make sure i was on the best possible ship for comfort food and experience. From meeting at the airport and flight to Ushiuia to the short sightseeing to the wonderful lunch in a fabulous hotel above the town to the smooth transition to Explorer.nothing was missing. muck room was small but worked Fabulous and stylish jacket and puffer given on first day. Food continued to be good though not fantastic always there was something to satisfy. as soon as the zodiac transfers started I realised how well run this ship is we had at least 5 people getting us on the zodiac and 4 at the arrival end to help get us off. always someones hand to help especially for a novice snow walker. always a smiling face even when we were late to the zodiac to get on from the muck room because we forgot one piece of layering/gloves or camera. the wait staff were exceptional addressing us by name from the first night-amazing!! our ever smiling cabin man and butler always there to help and keep the cabin spotless. lots of rough weather on way to and from sandwich islands and across Drake.but to be expected being at the end of the world. I could not fault the well run cruise and wonder if the other ships doing Antarctica are as well run. Disembarcation was smooth and transfer to airport easy cabin 410 Vista suite Read Less
4 Helpful Votes
Sail Date: December 2017
Chosen for itinerary and ship size, we were not disappointed. Our cabin was ample and we enjoyed the veranda coming into and leaving ports. Staff was super nice and eager to please - always smiling. The ship itself is showing some age ... Read More
Chosen for itinerary and ship size, we were not disappointed. Our cabin was ample and we enjoyed the veranda coming into and leaving ports. Staff was super nice and eager to please - always smiling. The ship itself is showing some age and needs some TLC/updating. Kudos to Allan the Cruise Director! The entertainment was cute - smaller ships do not get much variety or stars. Most enjoyable was the trio in the bar for some dancing. As for ports - skip Grenada, it's a pit! Bonaire was probably our favorite and the snorkeling was wonderful. The farewell tour of Barbados was a pleasant surprise, though the timing at the plantation needs to be worked on as all buses showed up at once! The guide on the bus was exceptional. We enjoyed meeting new people as we joined larger tables at dinner. We tried 3 of the 4 restaurants and they were all very good. We were not successful getting a reservation in the Grill. So word to the wise, book your dinner reservations early! Read Less
8 Helpful Votes
Sail Date: December 2017
Even though we had a nice Silver Suite 728, there was loud banging in the middle of the night that woke me several times. I guess our suite was next to a noisy location. Small bed, they said it was a queen but it’s the smallest ... Read More
Even though we had a nice Silver Suite 728, there was loud banging in the middle of the night that woke me several times. I guess our suite was next to a noisy location. Small bed, they said it was a queen but it’s the smallest queen bed I’ve ever seen. Food was mediocre at best. I found plastic shards in my burger, that they had the nerve to call a Waygu Beef Burger. My last morning I ordered eggs Benedict, as expected, yolk was solid and inedible. My wife took a bath and tub leaked all over the carpet in dressing room ( required two maintenance workers several hours to fix, but carpet was wet.) We weren’t able to eat in La Terazza or the Expensive place because reservations should of been made before the cruise left Ft. Lauderdale. My Butler told us that the good restaurants were booked solid. How am I supposed to know this? My bad. Port of Key West was a tourist trap and depressing(except for the roosters, roaming freely, it was the highlight of the cruise.). My wife’s room card needed to be replaced twice, as it wouldn’t open Suite, one of the girls at reception mentioned it might be because the cell phone screws up the key card? Really? Nice job making us feel like it was our fault. We supposedly had Premium WiFi but it was spotty at best. I guess 50 miles off Florida you’re in the Bermuda Triangle where TV or Internet is nonexistent. Couldn’t even watch Sunday Football!!! Silversea, here’s a word for you...TECHNOLOGY! Get with it. Our Butler was great and helped us stock the fridge and serve meals. Also did our laundry which was excellent. The life boat drill was a joke...they were so busy squeezing us into a small part of the decking, no one ever explained how to use the life vest!! Glad there wasn’t an emergency because this didn’t make me feel safe. The wine served was below average wine but you could purchase great expensive wine but I was so food sick, drinking was not a priority. Then we get off the ship and find out another cruise ship had to turn around and return to port because of food poisoning. Hmmmm...if you decide to go on this cruise please take my advice and bring Pepto and Tums....Imodium might also be a good idea. I’ve lived and eaten in NYC for over 30 years and I’ve never felt as low as the Hostess at La Terazza made me feel when she said, “we are totally booked and there is a Very very long waiting list also”. But she said she’ll try and let us know by phoning our Suite. Yes! We got a phone call in our suite! No they could not seat us at all....explain to me why I would ever go through this again? If you can’t seat 2 people for dinner at 8-9 pm, you are in the wrong business.! Read Less
14 Helpful Votes
Sail Date: December 2017
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down ... Read More
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down from your plates on your meals. This was because the Restaurants Air Conditioning system was malfunctioning for the entire cruise. Almost every passenger that I met was complaining but the ship's staff just kept making excuses and tried to poo poo the situation. Even the ships water system had to be shut down for many hours because of mechanical failure. I have attempted to speak with Silversea corporate office about this horrific experience but they would NOT return any of my phone calls when we returned. I would stay away as far as possible from Silversea - they are even close to how they advertise themselves and they wont even return phone calls to discuss the disaster!!! Read Less
3 Helpful Votes
Sail Date: December 2017
Wanted to give the Muse a second shot before final impressions, since the Sept cruise (our fist one on the Muse) was its maiden crossing. Also, had booked this in place of an 8-day Whisper cruise which we had booked but which had gotten ... Read More
Wanted to give the Muse a second shot before final impressions, since the Sept cruise (our fist one on the Muse) was its maiden crossing. Also, had booked this in place of an 8-day Whisper cruise which we had booked but which had gotten chartered out from under us. Since there was room enough in the suite, we brought one of our sons with us, age 35. This was our twenty-sixth Silversea cruise. We were in a Silver Suite on deck 10, previous cruise was on deck 11. As expected, the suite was really identical to the first one. Two exceptions: 1: the rainshower head was more mobile than the first time (first time it was either frozen in place or installed as a fixed shower head) and 2: the hot water came and went during the shower. Once the hot water was "fixed" on the first cruise, the temp was pretty steady. We started from Barbados (we had flown from the US two days before for some beach time, which got somewhat rained out during the one full day we had no obligations, and the winds were high leading to rough water). Embarkation on the 6th was easy as pie. Took a hired car from the hotel to the ship. No line. Luggage got settled very quickly. The usual white-gloved greeting at the gangway entrance to the ship, outside the reception area on deck 5. Included prosecco, water and juice. We were given our room keys when we checked in at the pier, and then were photographed for the ship ID card and turned in our passports at the reception area, prosecco in hand. That ID card gets you on and off the ship, so keep it safe and handy. We boarded about noon or so, with lunch available either in Terrazza (buffet) or Atlantide (table service). We chose the latter. Very cordial and attentive staff. Had to fill out the standard medical questionnaire re: gastrointestinal and cough disturbances. SUITE and SUITE SERVICE: Was sweet. Since we knew the ship, it was easy to find our suite after lunch. Some of the luggage was already there, some not (like mine). Nevertheless, those of us who could unpack did so. Since we were at leisure, we took our time, not a lot to do except wander about the ship (gave our son a tour) and attend the mandatory life-boat drill. No muss no fuss for the lifeboat drill, just follow the oral instructions. We had a different butler from the first cruise, but the same suite attendant, who remembered a lot of our preferences (i.e. the makeup of the bed blankets, refrigerator preferences, etc). When we did meet our butler, it was later in the afternoon, and he was able to find my suitcase (which took a long time to show up). A couple items went out for pressing from having sat in the suitcase for a few days--like my suit for the formal nights. Throughout the cruise, butler and suite attendant service was outstanding. Our son decided to use the couch itself for sleeping, rather than having it made up as a pull-out bed. Since his sleeping hours were irregular, the cabin staff worked around him for suite service, for which we were ever grateful. Our bed was firmly comfortable. And, as advertised there were robes in the suite. We recommend going up one or two sizes, since they run a little on the small side. Between the bed and the nightstands were reading lights, one each side, focusable and independently operated from the lighting system. Those came in handy. There was a clock radio with an iPod dock on the makeup table at the end of the bed, and this came in handy but was the only clock in the bedroom portion of the suite. So if you need something for your nightstand, bring a travel clock or a well-lit watch. The refrigerator door doesn't close very well, depending what's in it. There's an ice bucket in the fridge as well as cans and bottles. Plus, if you put a bottle of bubbly of some kind in there, it gets pretty crowded. Suite staff will bring just about anything in the way of wines, spirits, liqueurs and waters and they're complimentary, except the real premium stuff, which has a price list. Suite and loo/shower area were kept very clean. Shower and tub were separate. Verandah (balcony) was great in good weather (which we had). They are larger than the verandahs in the verandah suites themselves. A couple minuses: the TVs are embedded in the walls. This means the TV speakers can be heard through the wall. Our understanding is that this is being corrected. Never was really a problem for me, but the sound can come through if it's pretty quiet in the affected suite. Also, there are very few drawers in the closet area. So stuff was piled on shelves instead of in drawers. Different from other Silversea ships we have been on. Safe is small, not suitable for a full size laptop or iPad (iPad mini fit, barely). Plenty of space for shoes. Wooden and satin-padded hangers abound. One thing noticeable about this ship in contrast to other ships, hardly any real wood. Plastic laminates for walls and the uncarpeted floors, plastic wall frames, bannisters. Light colors which enhanced the feeling of spaciousness. DINING: There are eight venues, all different, and we took advantage of five of them (had done LaDame previously; we passed on Kaiseki and Silver Note (which we had also done previously). So that left Atlantide, which has a weekly changing menu, Indochine, (also a weekly menu), Terrazza, less frequent change, Spaccanapoli (pizza--thin crust) and Pool Grille. In the past, the paticular restaurant dictated the dress code. Now the dress code has been revised to reflect standard formal, informal and casual nights ship-wide. Please note that informal means jacket (no tie necessary) in any indoor venue after 6PM. If you prefer casual, you have to be outside or in your own suite. Contrary to previous availabilities, course-by-course restaurant dinner service is NOT available for room service (since there's no "retaurant")...there is an "All Around Dining" menu for that. Pretty standard stuff, but nothing like in the various venues. And I had to special order chicken soup for one of the venues (came as a consomme with thin julienned carrots). The triple-clarified beef consomme was EXTREMELY spicy, couldn't finish, even though it was in a small bowl. We ate at pool grille the first and last nights. Pretty windy, we had to wrap up. There are infrared heaters there and at Spaccanopoli. Very loud diners at some of the tables, especially the second time. Overall the food and beverages were great in all the venues, and the menu changes added to the variety. If you want a special order, like rack of lamb or steamed rather than grilled lobster tail, have to state so 24 hrs in advance. They are very accommodating. Some minuses: In Terrazza, the doors to the alfresco dining area can tend to stay open, and if it's windy outside, it's windy for part of inside too. Sometimes service is slow, depending on the experience of the waitstaff. Be prepared to take an hour and a half for dining. Atlantide and Indochine are open seating dining. On two occasions there was no space available when we went to Atlantide...the wait would have been at least 45 min. So we went over to Indochine, got seated right away. Terazza has two hand-washing sinks for guests, which we didn't see used very much, although we used them all the time. They're a good idea, especially since good handwashing beats sanitizer spray, especially to control norovirus. The line ought to award prize points to passengers with each use. Lunch was also avilable on the pool deck, with the accompanying bar service. Very nice pool deck menu. And much of the stuff is prepared right before your very eyes. During at-sea days, sometimes special dishes are prepared right on the deck, like paella. ENTERTAINMENT and ACTIVITIES: We did not attend any enrichment lectures, in contrast to previous cruises). We did co to a couple of entertainment shows. Some are better than others, and we've noticed quite a bit of change over the years. A lot depends on the company that supplies the entertainers and at what price (dictates the quality and experience of the cast). Some of the castmembers are new to the group, depending on the timing of them joining the ship, but they all seemed to blend very well. There was also a magician on board for a couple of shows. Generally we were either to tired to attend (most of the shows start at 10pm), or were still at dinner. Felt no obligation whatsoever to hustle just to go to a show. The only hustle we did was for shore excursions (of which we did three). We played team trivia most days, it is generally fun, sometimes a bit cutthroat (all for a bookmark or logo bottle opener). There was non-cast entertainment frequently: a piano player in La Dolce Vita (the bar), also a guitarist-vocalist), the Silver Muse Trio, a disco, and a duo in various places, and at SilverNote, a supper club-type of music entertainment. There were the other usual activities, like bridge, basic language instruction, coffee chats, etc. There were religious services on board, Sunday "church", Friday Jewish Sabbath, Hanukkah, and the grand staircase railings were decked out in Christmas decorations (hard to hold onto a railing in that case-->dangerous!). Sometimes clergy are aboard, depending on the type of religious activity. OVERALL SERVICE: Great throughout the ship. Earliest bar to open was pool at 9am. Prior to that you could get coffee at breakfast or via room service. The only coffee venue open earlier was the Arts Cafe: 6am or so, with coffee and snacks, but a very small place with not enough room, and hard to find a seat. In contrast to some of the other ships, the "observation" lounge doubles as a library, no early coffee service, but regular bar and hors d'oeuvres in the evenings. Generally there are plenty of places to find a beverage (leaded or unleaded), and of course, there's always in your suite. The maitre d's especially and many of the waitstaff go to great lengths to remember you, and that's an awesome plus. Everybody was kind and willing to go the extra mile, with one exception: my wife was "scolded" by a castmember (seriously!!!) for what was a perceived cutting of the line at immigration inspection, even though she was following the immigration officer who told a bunch of us to follow him when a new immigration passport inspection table opened. That was demeaning. Doesn't matter that she was wearing an ill-fitting black dress. Truthfully, I'm going to follow the guy with a uniform, ICE or CBP badge and a Glock). She reported it to reception, but received no apology for something that should not have happened. BIG MINUS!! PORTS and SHORE EXCURSIONS: Good choice of ports, although for great beach activities, not enough time was spent at the good beach ports, and more time was spent at shopping ports, even though Bonaire shops were mostly closed because of it being a Sunday. We zip-lined on St. Lucia (for the third time), beached it at Caya Levantado (Samana, Dom. Rep.), catamaran sail-snorkeled at Aruba, and were on our own at the terrific beach in Grand Turk, right at the end of the pier. There was also a cluster of good shops and a Margaritavile right there (it's called staggering back to the ship after the beach and Margaritaville, taking a long nap). There were scuba excursions offered, moreso than in the past (for awhile there were no scuba excursions offered, but "the times they are a changin' "). Although we are divers, we have elected to go on our own in the past, and there was a hefty price difference between some of the ports, not sure why. $249 for a two-tank dive at the Dominican Republic??? Caya Levantado had a great beach, although there were comb jellyfish in the water, which give off a bit of a sting, just a bit, though. The beach break had been advertised as beach barbecue with open bar, and greeting by native dancers. No dancers, barbecue nothing great and sometimes inedible, and bar was a cash bar. So somebody had difficulty with communication. Thank goodness for the beach and its attendants, as well as the water, even with the jellies. There were a couple of small children on the ship, a 3-year old and a five-year old (we think those were their ages), different families and both extremely well behaved. That's in contrast to some of the adult passengers. Our son, although chafed at the dress code, actually enjoyed the cruise a lot. His work uniform is a pair of cargo-shorts, steel-toed boots, a t-shirt, a tool-belt and a protective helmet (professional stagehand for concerts, trade shows and conventions). We would definitely go again, and actually have three more Silversea cruises booked. Shadow, Cloud Explorer, Whisper. We've sailed the Whisper the most, with Spirit in second place, but since the Spirit is going to be enlarged, we think it will be too big and crowded for us, having been spoiled by the smaller ships, including the four originals. But for a good feeling of intimacy and dine-where-and-when-you-want, this is the line. Read Less
4 Helpful Votes
Sail Date: December 2017
Very relaxing cruise on this gorgeous new (2017) ship. Just the right size with about 600 passengers. Enjoyed choosing from a variety of different restaurants for our meals. Food was the best we have ever had on Silversea. Sometimes ... Read More
Very relaxing cruise on this gorgeous new (2017) ship. Just the right size with about 600 passengers. Enjoyed choosing from a variety of different restaurants for our meals. Food was the best we have ever had on Silversea. Sometimes there seemed to be a need for more wait staff as service could be quite slow. It seems unnecessary to charge guests $60 each for choosing to dine in 2 of the restaurants given that the fares for such a luxury cruise includes almost everything else. Stayed on the ship most of the time as we had visited several of the ports previously. Veranda Suites are very large for cruise cabins. Two large, inside the wall, TVs. Plenty of movies from which to choose. The Spa staff are superb so we enjoyed various services. Staff do try hard to sell you spa products after the services. Looking forward to our next cruise on the Muse. Read Less
2 Helpful Votes
Sail Date: December 2017
We boarded the Silver Spirit in Dubai and sailed over to the Seychelles - lovely itinerary with some nice sea days as well. Getting onboard the ship was easy and very fast and just no Q's at all. The ship looked lovely and the ... Read More
We boarded the Silver Spirit in Dubai and sailed over to the Seychelles - lovely itinerary with some nice sea days as well. Getting onboard the ship was easy and very fast and just no Q's at all. The ship looked lovely and the staff were amazing. We ate in most restuarants my favourite been the main dining room and Hot rocks which is up on the pool deck - gorgeous when you are in port to dine up here. The suite was gorgeous lots of space and very nice furnished with a great dressing room area for your clothes and shoes so it keeps your suite tidy. The butler and room attendant looked after us very well and kept our bar and toiletries stocked up. I would bring the butler home if I could. The beauty of Silversea after the lovely ships, staff and food is the size of the ships you sail right into the ports and some destinations you actually over night in which is lovely to do. However if you don't over night they seem to spend a lot longer in port than other cruise ships and the fact you sail right into the port with out getting on the tender boats is a big plus. We did some of the ships excursions which were excellent in Cochin we went on the River Boat and in the Maldives we did the beach visit to a resort - for such a wonderful destination we really needed more time. In Mumbai we took the private car trip with guide which we enjoyed as we could determine how long we were going to stop. Guests onboard are a mix so you find you are not dominated by any nation and a real nice European feel onboard the ship. Entertainment - there is a show each evening and the performs sing extremely well - we liked sitting in the bar and listening to the piano player or the Jazz bar was just excellent. Also enjoy going up to the DJ and sitting on the terrace listening to the music after dinner. Totally recommend for people who like the nicer things in life and enjoy real quality. Not much activities for children so you don't find children onboard really. Read Less
4 Helpful Votes
Sail Date: October 2017
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ... Read More
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ended in Buenos Aires Argentina. We had sailed with SilverSea on one other voyage to Alaska. I was quite pleasantly surprised by the experience since I do not like group travel in general and cruise ships in particular. So we thought we'd try it again with them. However, this was going to be a much longer cruise (35 days) and on a larger ship (590 passengers). So the old skepticism crept in again. My overall impression was expressed in superlatives. This is an exceeding well run company. I run a small manufacturing company and I know how difficult it is to acquire, retain and manage good staff. But, without exception, I was pleased and impressed. we were both pleased with the genuine friendliness of the staff. Many new us by name and our preferences in a relatively short time. We were also impressed with the quality of training and professionalism of the staff in general. This was especially true in all of the eating venues. I have been very few restaurants in the world that exhibit this level of attentiveness, quality of preparation, presentation, without being pretentious. The occasional formal evenings were also much enjoyed as a welcome change from our increasing informal world. Even the background entertainment was a pleasure. Most evenings would find us listening to Ekaterina on the piano and Tim on the guitar. We also spent many evenings in the intimate Silver Note listening to Ester and Chantal playing our favorite jazz requests. This review is getting too long but suffice to say the selection of local shore excursions were conducted by highly interesting and knowledgeable local people. Read Less
3 Helpful Votes
Sail Date: October 2017
I read every cruise critic review before we left and was a little concerned. Frankly, I think the negative reviews are wrong. Our service was outstanding every step of the way. Every crew member greeted us warmly. Our butler did a ... Read More
I read every cruise critic review before we left and was a little concerned. Frankly, I think the negative reviews are wrong. Our service was outstanding every step of the way. Every crew member greeted us warmly. Our butler did a great job with every detail requested. The food was delicious and beautifully presented. We only ate in the main dining room and LaTerraza....both were great. We loved the lunch buffet in LaTerraza....so many choices. We ate dinner in the room on two evenings....course by course....beautifully presented and very warm. After a long day touring, it was fun to take a break and have dinner in our bathrobes! The health club is adequate and is never crowded. We lounged by the pool one afternoon...again, very quiet and relaxing! They also made a huge fuss over my 60th birthday with room decorations and a surprise carrot cake (my favorite). This ship is very well run. Embarkation took 2 minutes. Disembarkation was just as smooth. Getting on and off in every port was seamless. SilverSea does everything they can to make your vacation incredible. I will always choose SilverSea! Read Less
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