6 Helpful Votes
Sail Date: August 2017
it supposed to be a luxury cruise with great service but it turns to be an old and dated ship, a mid level ship has way better public areas, the spa is a shame, old, bad quality and terrible facilities. the main Restaurant is the only ... Read More
it supposed to be a luxury cruise with great service but it turns to be an old and dated ship, a mid level ship has way better public areas, the spa is a shame, old, bad quality and terrible facilities. the main Restaurant is the only one that delivers a excellent service and quality of food, the rest the food was good but service is mediocre at best. the bars services were terrible as well very limited options on beverages and personal that seems they do not understand nor care what you ask for. in the grill the services was terrible either lunch, drinks or dinner, the manager was looking us play games without any concerns of what we order o need to dink or eat he was more concentrated on the games than in service!! we where a group of 8 people all well traveled and with high expectations from Silverseas and where not met. also the shows where a joke, no production, nice voices but all the same every night. Suite was a good size with nice bathroom ( dated but nice room) the ports and access to the cities where the best part. the humidor are well attended with a very professional staff ( Peter) there we received the service we where expecting in all the ship but it looks like peter was the best waiter in the ship. will definitively not come back to!! Read Less
Silver Whisper Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.0
Entertainment 3.0 3.4
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.6
Family 2.5 3.6
Shore Excursion 4.0 3.6
Enrichment 3.0 3.6
Service 5.0 4.5
Value For Money 4.0 3.7
Rates N/A 4.1

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