14 Helpful Votes
Sail Date: December 2017
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down ... Read More
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated. Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down from your plates on your meals. This was because the Restaurants Air Conditioning system was malfunctioning for the entire cruise. Almost every passenger that I met was complaining but the ship's staff just kept making excuses and tried to poo poo the situation. Even the ships water system had to be shut down for many hours because of mechanical failure. I have attempted to speak with Silversea corporate office about this horrific experience but they would NOT return any of my phone calls when we returned. I would stay away as far as possible from Silversea - they are even close to how they advertise themselves and they wont even return phone calls to discuss the disaster!!! Read Less
1 Helpful Vote
Sail Date: November 2017
This cruise was chosen because it was convenient with bridge and hosts. Bridge was fair to poor and not enough players. The teacher was uninteresting. Food was best of over 50 cruises. La Terazza, the Italian restarant could hold ... Read More
This cruise was chosen because it was convenient with bridge and hosts. Bridge was fair to poor and not enough players. The teacher was uninteresting. Food was best of over 50 cruises. La Terazza, the Italian restarant could hold its own in N.Y. or Italy with great food and super service, as well as a wide variety of wines. Crew was excellent, accomodating and very pleasant except for poor customer relations officer. Outstanding cruise director. entertainment fair at best (except cruise directors show - wonderful). All was musically themed and mostly boring. The 2 enrichment lectures were very good Construction on pool deck entire trip was very disturbing. We should have been given an opportunity to change voyages in advance. The money did not make it right. Excellent gentleman host. food service and bar service terrific. Choices of alcoholic beverages especially wine was top notch and included. I have booked 2 more on Silversea. Read Less
Silver Whisper Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.0
Entertainment 3.0 3.4
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.6
Family 2.5 3.6
Shore Excursion 4.0 3.6
Enrichment 3.0 3.6
Service 5.0 4.5
Value For Money 4.0 3.7
Rates N/A 4.1

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