2 Helpful Votes
Sail Date: August 2018
We chose the cruise for the destinations and loved the small size. Food was delicious with good variety and beautiful presentation. We liked the choice of various small restaurants. Spa massages were excellent. The cabin was well ... Read More
We chose the cruise for the destinations and loved the small size. Food was delicious with good variety and beautiful presentation. We liked the choice of various small restaurants. Spa massages were excellent. The cabin was well appointed. Biggest problem was poor communication among staff in dining areas. All staff were eager to help with any request but it often took a while to fulfill it. Very smooth embarkation and disembarkation. We would sail again with Silver Sea. Ports were well chosen and the itinerary did not disappoint--beautiful views and lovely cities. Descriptoins from cruise director were accurate. Public spaces were attractive. Loved having the cafe with morning coffee and pastries as well as all day drinks and snacks. Really enjoyed the all inclusive beverages and reasonable corkage fee for wine we brought on board. Excellent ability to have internet access. Up to date movie list for viewing on TV with excellent choices. Ability to view shore excursions, menus and activities from the TV also good. Read Less
5 Helpful Votes
Sail Date: July 2018
Wanted to see the Fjords. Had nothing to do with Silver Seas. Our friends had a so-so experience on an exploration type cruise so wanted to give the more conventional cruise a chance with SS. The wait staff, especially the so called ... Read More
Wanted to see the Fjords. Had nothing to do with Silver Seas. Our friends had a so-so experience on an exploration type cruise so wanted to give the more conventional cruise a chance with SS. The wait staff, especially the so called head maitre d were terrible. Bepin, Norbert, and Samuel were great. In fact, we went to IndoChin the last 5 nights because the service was so bad elsewhere. E.g. I wanted two scoops of vanilla with chocolate sauce which was not on the menu. Waiter did not offer to get it for me. So, I left table, went up to the ice cream lady and got it myself, returned to the restaurant to stunned faces. On outside grill, had to go get a glass of wine downstairs because noone came by to check on us. At almost every meal, someone made me feel like I was imposing. Bepin and Norbert didn't play those games. Tours were ok. Train ride (not Flam) was a fiasco. We had fun, but who wants to feel like an imposition. Get rid of the tall short haired blond supposed maitre d...it's clear his staff was afraid of him. Never smiled and he's two faced--smile then shut it off as soon as guest left his presence. Jerk. Food was ok, but not outrageously good. Bepin did respond to my request to steak (gave me filet mignon, not sirloin) and lobster on the last night and another change up to the Indochin menu no questions asked. Wonderful. And the other thing was the language barrier for us Americans. I should say the pronunciation barrier for us America. The waitress did not understand the term blend, slush, and frozen for a margarita drink. It was repeated to her several times. No clue what we were talking about. We ran into this almost every day. And the 11th floor bar in the front of the boat had no breakfast or anything until 6PM. Coffee was only avaialble in the back of the boat. Very bad. We went the first night at 6PM or later for drinks and never again because the second night we didn't know it wasn't open at 5:00 PM for happy hour (duh!). Silly us. It takes two-three days to get the lay of the land. Again, the ship itself was ok for some things and uneven for others. I enjoyed my walks outside around the pool, but that had nothing to do with staff although Harvey, a waiter outside, was super nice and checked up on my step total. Most wheelchairs I've ever seen on a cruise. If I had trouble negotiating and/or locating my way around the ship, I can't imagine their plight. Embarkation and disembarkation were the best of our experience as cruisers. Super organized and done quickly, including even getting our pictures taken and all of that. Leaving on bus was very well done and we felt comfortable with that. Coming on board, they allowed our taxi to pull right up to the waiting group of staff members. Nice. You can't take the beauty of what we saw on the ship. SS had nothing to do with that. We did enjoy that part of it, but our experience with the staff was so uneven and weird (remember all four of us in our party felt the same thing, so it's not just the author) that we won't be back. If it wasn't for Bepin, Samuel, and Norbert, we might have settled for room service dinner. Read Less
2 Helpful Votes
Sail Date: July 2018
This was our first ever cruise so we didn't really know what to expect. Silverseas had been recommended and we were keen to go with a smaller ship for a shorter time so that we could get used to the cruise experience. A 7 day trip to ... Read More
This was our first ever cruise so we didn't really know what to expect. Silverseas had been recommended and we were keen to go with a smaller ship for a shorter time so that we could get used to the cruise experience. A 7 day trip to the Norwegian fjords in a ship with 600 fellow passengers seemed to fit the bill perfectly. Well, as far as we were concerned, it could not have been better. We loved pretty much everything about it and cannot wait to do another one. We are not especially fussy about detail and obviously have nothing to compare this cruise and the ship against but we felt that the overall quality of the suite, the restaurants, the food, the service and the ship's bars, lounges and public areas was outstanding. My wife has a gluten intolerance and she was well looked after in all the restaurants at all times. The various restaurants mean that you can have a different and very high quality dining experience virtually every night. We particularly liked La Terrazza, Indochine and Silver Note (wonderful singer and pianist to accompany the excellent food). We're no wine buffs but all the wines offered were very nice and seemed to be of good quality. Our glasses were regularly refilled as each meal progressed! The Arts Cafe was excellent and a very popular spot for afternoon tea and delicious cakes. Entertainment was good and there was plenty of variety but remember it's a cruise ship not the West End of London or Broadway. It was nice to have a couple of dances in the Panorama Lounge most evenings before retiring. The vibe here was wonderfully relaxed and chilled. Fellow passengers were fine. Like us, most seemed content to keep their own company but were happy to chat when the opportunity arose. We enjoyed the onshore excursions. A bit tiring jumping on and off coaches and trains all day but a great way to see a little of Norway other than from the ship.c Having your own butler was nice but, to be honest, we didn't really bother him at all. All in all, a truly memorable experience for us. I'll leave other more seasoned travellers to point out the faults and whether or not it was value for money. We'd go on the Silver Spirit again in a heartbeat. Read Less
2 Helpful Votes
Sail Date: July 2018
WE have sailed Silversea before. We sailed the Fjords of Norway and it was a very relaxing cruise. Love the update to the Spirit. We have sailed the Muse twice and like that the Spirit now has Atlantide (seafood and steaks), Silver Note ... Read More
WE have sailed Silversea before. We sailed the Fjords of Norway and it was a very relaxing cruise. Love the update to the Spirit. We have sailed the Muse twice and like that the Spirit now has Atlantide (seafood and steaks), Silver Note (jazz supper club), and Indochine. The food is always innovative and of high quality. We were very happy with all the service with the exception of wait too long outside for someone to take our pizza order. Also on another occasion in the Arts Cafe service was off. The other meals and venues lived up to the Silversea brand we are use to. The entertainment is only 6 singers but this group was the best so far that we have seen and it is amazing the shows they can put on with only 6. We don't need a big production when on vacation, just lovely entertainment at the end of an evening. Getting off and on the ship at ports was seamless; which is another reason we love this size of ship. We took a couple tours which were excellent and we also just walked out into the ports at some stops. Service , Service, Service. We booked another cruise while on board. Read Less
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

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