1 Helpful Vote
Sail Date: August 2017
Never been near the Adriatic or the Balkan countries, thought this as a way to touch on some of them. The cabin was excellent as well as the cabin service. Dining for the most part was very good but the upscale venues left a bit to be ... Read More
Never been near the Adriatic or the Balkan countries, thought this as a way to touch on some of them. The cabin was excellent as well as the cabin service. Dining for the most part was very good but the upscale venues left a bit to be desired. The dress code was not uniformly enforced, seemed that some guests were allowed to ignore. The shore excursions were poor and in general a waste of time and money. I would recommend arranging one's own tours or sight seeing. One of the stops was Santorini, could not see what the draw is, needs a good going over, looked tired. The 4 ports we stopped at (Slovenia, Croatia and Montenegro) were exceptionally clean and people very friendly, I would certainly visit ant of them again particularly Kotor in Montenegro, breathtaking vistas. I would say this is not a cruise for children, very adult in structure. I emphasize the service was beyond reproach by the cabin attendants. Read Less
2 Helpful Votes
Sail Date: September 2016
First ever cruise. Excellent reports. Ship extremely clean and well set out. Cabin completely satisfactory with excellent service from butler and domestic staff. Major issue with food. Poor quality provision for coeliac disorder. Given ... Read More
First ever cruise. Excellent reports. Ship extremely clean and well set out. Cabin completely satisfactory with excellent service from butler and domestic staff. Major issue with food. Poor quality provision for coeliac disorder. Given many months notice. Poor understanding by restaurant staff. In paying restaurant just given repeat of first course. Food not infrequently served cold. Restricted choices. This was all despite meeting with restaurant manager at beginning of cruise. Asked to make further appointment but no response.. Post cruise comments drew a response which indicated that I was not believed. All other aspects of cruise well managed. I did try to book again this year however despite on web site Silversea would not accept request to book at favourable business class flight rates. " Terms and conditions " relating to withdrawing offer without notice was quoted . Took almost 4 weeks to get any response from customer services. Would I go again? No- based on their management of booking, their customer service response times and their inadequate catering. I am sure there are many more high end cruise lines who can achieve better than Silversea. Read Less
14 Helpful Votes
Sail Date: August 2016
We have sailed in the Med numerous times and wanted to experience the Adriatic. While we planned on traveling during the summer months few ships offered great locations literally every day of the voyage. This was our first time on Silver ... Read More
We have sailed in the Med numerous times and wanted to experience the Adriatic. While we planned on traveling during the summer months few ships offered great locations literally every day of the voyage. This was our first time on Silver Sea and we were very pleased. Embarkation and disembarkation were uneventful/very smooth. Silver Spirit: The ship is luxurious and small- although there were 550 passengers and nearly same amount of staff, it always felt empty except on the pool deck. BONUS: in addition to cleaning service, the ship has irons, washer/dryer and soap on each floor at no cost. While some of the passengers were extremely rude about using them (in particular a rude Brit who took the soap scoop from one floor to another leaving them without a scoop, rather than just asking the ever-present butlers for one) it was a welcome addition since we traveled prior to the cruise and had a chance to clean some personal items. Enrichment and activities: SS includes some on-shore activities activities and they are adequate if you have never been to the ports. Clive and his staff were really accomodating- especially watching them handle "difficult" passenger who decided to just "join" tours even though they didnt have the courtesy to sign up as the rest of us did. We purchased some excursions- some better than others. Hvar, Dubrovnik, Venice, Split, Zadar, Treiste, Ravenna were lovely. Tried a day tour "Flavours of Montenegro (Kotor)", spent 5 hours in a car and 1 hour each at two RUSTIC family wineries/homes. WONDERFUL people but I cannot imagine that there aren't locations closer than two hours from the port. For $300 it was definitely not worth it. Additionally, we visited Albania- not ready for prime time. Not surprising due to the cost of this cruise, the average age is approx 65 (although there are MANY couples in their 30's, 40'sand 50's and quite a few infants and teenagers) there is NO music on the pool deck or anywhere on the ship. It was SO boring. There has to be a way to have some sort of "beachy" music. I resorted to my ipad. The people likely to complain can't hear it anyway so whats the big deal? FOOD: Every meal was delicious. Waitstaff were all wonderful. Eat at Sheishin for lunch: no charge and the meal is nice. Restaurant serves wonderful meals EVERYTIME. LaTerrazza is good but once is enough-their pesto pasta and bolognese are the best I have ever eaten. The Grill was great- ensure you try the shrimps which were fabulous. LeChampagne- while its an $80 upcharge, is perhaps one of the finest meals we have every experienced anywhere. Deon and Anastasia were certain to please. The only drawback is that there is no food served between 3:30-6pm unless you order room service. Recognize the ship is small but unless you enjoy high tea, you have to eat in your room in the afternoon if you get snacky. One evening event, "Death By Chocolate" was incredible. Make sure you ask what day it takes place. Had a wonderful head waiter, Taiphun, not told us about it, we would have surely missed it. Unfortunately, they used to have a "BBQ under the Stars" but apparently USDA (AKA US bureaucrats) shut it down. What a shame. PS: TOP SHELF liquor and nice wines included. If you don't like the wine they recommend ask for alternatives, which they will provide at no cost- Emily, the sommolier, was sweet and found us what we preferred every time. Finally, the only other areas for improvement would be more on-board events. Even a simple cooking class in the afternoon would be welcome. We went to the "Asian medical improvement" and the presenter was a no-show- too bad the ship didn't even mention it a we were sitting in the area with the sign. While the entertainment staff tried their best, it was boring. Can't believe that every night its the same plan: piano duo on pool deck, followed by the show, followed by lounge entertainment (Lou was great!), followed by the entertainment staff in the lounge...wow. We actually crashed early a few nights because we were desperate for some entertainment and the movie channel was the best we could do.... One final shout-out to the staff- they put Disney (AKA Happiest place on Earth) to shame. Too many to name but every one was wonderful. In summary, would we do it again? Absolutely! Read Less
4 Helpful Votes
Sail Date: August 2016
Silversea was highly recommended by a good friend who is very experienced. I traveled alone, had a lovely veranda cabin with a roomy stateroom with a walk-in closet, bathroom with bath and shower, 2 TVs, sitting area, mini bar, 24/7 room ... Read More
Silversea was highly recommended by a good friend who is very experienced. I traveled alone, had a lovely veranda cabin with a roomy stateroom with a walk-in closet, bathroom with bath and shower, 2 TVs, sitting area, mini bar, 24/7 room service and a butler. Alcoholic beverages and gratuities are included, very civilized! There were 4 restaurants, open seating. There were 2 "formal" nights but a LBD sufficed for me. They had a nightly "solo traveler" meet-up which was very welcome for those of us alone. Several shore excursions were offered every day. The ship held 540 guests, a nice medium size. There was a library, including internet availability and lots of art pieces in the common areas. The pool/spa deck was very popular with a bar and restaurant. The staff members were unfailingly cheerful and polite and very efficient. Disembarkation and departure to airport were offered. I thought the price was a bit steep but happy to have it taken care of and not have to fend for myself. I would definitely travel with SS again, in fact they spoiled me for other lines. My cruise was on the Adriatic, Venice to Venice. The ports were in Italy, Croatia, Montenegro, Albania, many ports I had never heard of. It was all new to me and I enjoyed it all. Read Less
10 Helpful Votes
Sail Date: July 2016
Originally chose this cruise as it left from Istanbul and having worked with ships through the Turkish straits for nmany years had always wanted to go through myself. However with the security situation this year they moved the start to ... Read More
Originally chose this cruise as it left from Istanbul and having worked with ships through the Turkish straits for nmany years had always wanted to go through myself. However with the security situation this year they moved the start to Athens which was the biggest let down of the holiday but understandable and at least they took the decision early. It proved a good decision, on the day we flew to Athens, Istanbul airport was closed dues the bombs there! Booked through 6 Star Cruises, who's transfers and the hotel booking in Athens were immaculate. Boarding was very swift, almost no one else there at that time as we came from our hotel by taxi. After lunch all luggage was happily in the room for unpacking. On this cruise we hadn't seen much point in booking excursions, just did one (on Corfu where there was limited shore time for such a large island).The excursions there were seemed very expensive and I didn't hear too much glowing praise so maybe this was a good choice. At almost every port of call we were lightered to or docked in the port so didn't need tours to have a good day out. Lightering worked very well and we never had to queue more than a couple of minutes. Food I thought was very good, better than Regent the previous year. The Japanese is really good but only worth one evening paying due the limited menu, and I would skip the French completely anther time for the main dining room as there is too much fat/cream in the food, but the (inclusive) Italian, grill, and the main dining room were excellent quality and had grreat choice on the menu. We always got good tables, quickly and service was excellent. Recommend going to the Japanese for lunch of Shasimi and Sushi at no extra charge if you don't watn to pay the extra $40 a head for dinner. For drinkers like us there were excellent wines at the table, plus cocktails in the bars, where they seemed happy to make anything even stufff not on their lists. Live entertainment was OK , the performers excellent but I have to say not really what I was into. They showed the Euros final in Paris on the big screen and the semi finals in conference rooms with bar service which was an excellent touch. The cruise director's show was best, he's a great guy and his regular trivia quizzes are good fun in the late afternoon., though the points awarded are rather mean - you need 80 for a base ball cap and the list of prizes list actually very poor!! We didn't go to many enrichment lecturers but saw them all on the ships TV and they were very good and helpful with each port. The one bad event happened to me in Koper where some mad old lady local dumped a bucket of water containing god knows what over me in the main square by the cathedral from a 3rd floor window. I went back to the ship to change, reporting the issue to the shore and ship staff and filled in and filed a report but little happened and I have no idea really if the incident was followed up by the police. Silversea did not handle this well. Liked the forward and observation lounges for cocktails before or coffee etc after dinner. Room were comfortable, plenty big enough (we were in 755), the facilities OK though these days the TV should be much larger and the fridge actually cool. The butler was a good guy, thugh we didn't use him too much, and the cabin attendant was a really nice man. All the crew seemed very friendly and happy and I thought that the ship on the whole is very well run. Public rooms good too. WORST THINGG ON SHIP - without a doubt the awfully slow wifi, so antiquated, really needs some investment,, should be so much better on such a small ship given what you are paying. First stop ashore was always a coffee bar with free wifi, always so much faster in every country. Most days could not download the Times in less than 20 mins, a pain when you are on a limited time budget for the voyage. Overall loved the ship and would use Silversea again, but would prefer say Regent for an itinerary where tours were necessary. Ports 2 July 2016 - Mykonos, Greece (lightered) Nice luxurious island, excellent for a stroll about the town and viewing the shops and the windmills. Lightering point short stroll away. 3 July 2016 - Monemvasia, Greece (lightered) Catch a (cheap) shuttle (pay) bus to/from the city gates (about 1.5 miles away) from lightering point. Too far to walk in the heat and dangerous on the narrow road. Very unique and interesting World heritage town. but to fill the full day ashore go swimming after or go back to ship for lunch and air con. 4 July 2016 - Zakinthos, Greece (lightering) Rather boring town on medium sized island. Not much to see, could easily be dropped from the cruise itinerary for somewhere more interesting like in Albania. Best plan to go swimming. Top site seems to be a 40 year old shipwreck that spoils a rather nice looking secluded white beach. Ship did a short detour on leaving so we could see this famous site. Best way to see it is that way with a Bellini in your hand! 5 July 2016 Corfu - docked Ship is docked a good way from the port exit and the town, if not doing a tour you need to take a bus or taxi. Did tour to Achillion Palace (well worth seeing, loads of history especially if you have been to Vienna and seen the other side of the links to the Austro Hungarian empire) , with a stop to see famous Mouse Island and the planes landing below you at the airport. Then onto Corfu town. Would have liked more time in the town but so hot walking around at midday a bit tough. 6 July 2016 Kotor, Montenegro - 7 July 2016 Fabulous sail in/out, get up early and sit with coffee on your balcony, you will see both sides as ship stays overnight . Ship initialy lightered but then docked at 5pm for an overnight stay. Unfortunately a thunder storm rolled in and spoiled any chances of an evening ashore. Geat waled city, wish we had seen more but the above menioned incidnt rather spoiled it for us. 7 July - Dubrovnik (lightered) Arrived after the great early sail out from Kotor and breakfast. Lightered but again strait to town, no walking at all to be in the old city. Very crowded, much better later in the pm which with a late evening sail out we happily could do. Prices very expensive though. 8 July 2016 Hvar, Croatia - (lightered) Nice island small town, not a lot to see though, best to go swimming after a look around the shops and the cathedral, or go on a tour to Split 9 July 2016 Koper, Slovenia (docked) Docked right by the city so easy walk in. Great views from bell tower. A quieter city than many of the others (maybe as it was Saturday and all locals at the beach). Worth looking around and good shops. 10 July 2016 Venice, Italy -and overnight Worth getting up v early to see the great sail in past San Marco etc. Short walk to shuttle boat from cruise docks to 2 bridges up from an Marco, very convenient start point for what ever you want to do. Having been a few times before we were happy to wander. though marvelling at the extortionate prices they try to charge (saw coffee at €10 for example). Really nice to view from ship but a port best seen in off peak season, especially in winter. 5 ships in the day we docked. Too many people. Disembark - Transfer - Flight - Venice Venice airport a dump, glad we were in a lounge, and as usual BA were late (3 hours on London-Athens leg and 1.5 hours on this return). Read Less
19 Helpful Votes
Sail Date: June 2016
My husband & I completely enjoyed our Silver Sea experience, everything went smoothly from beginning to end, on our 10 day cruise on Silver Spirit from Athens to Athens. We cruised the Greek Islands as well as Kusadasi, Turkey just ... Read More
My husband & I completely enjoyed our Silver Sea experience, everything went smoothly from beginning to end, on our 10 day cruise on Silver Spirit from Athens to Athens. We cruised the Greek Islands as well as Kusadasi, Turkey just prior to the airport bombing in Istanbul airport, and our experience of Ancient Ephesus and Mary's house was incredible, and not to be missed. Icha was a wonderful, amazing tour guide! It would be very sad to not be able to go to Turkey now, because of the political unrest, it was so beautiful! We absolutely enjoyed the different aspects of each of the Greek Islands and hope to go back in particular to Magical Santorini, Historical Rhodes with it's fabulous beaches, Old city and castles, as well as Mama Mia's Skiathos Island! And if you go to Thessaloniki, make sure and do your shopping there, as the prices & choices are best there. The historical Churches were amazing to see there as well. The Ship; Let me tell you about the ship, first of all this is the smallest ship we have sailed on and also our first luxury cruise. So I am writing this review from the perspective of a first time Silver Sea cruiser. I am wanting to impart information that gives you a heads up as to what to expect, particularly if this is your first time on Silver Seas. This ship did live large though, we never felt cramped. I have cruised several other cruise lines. This ship was about 2/3's full. Our cruise was a celebration of our 30th wedding anniversary and we wanted to treat ourselves. The cruise did not disappoint, we were impressed with the impeccable service all throughout ship. Truly top notch! And the tasty 5 star food. Even the breakfast Danish tasted as if it was freshly made that morning, and they were huge! Our Butler Riju and Mark our cabin cleaner were amazing in always knowing the right time to come by and they did pamper us with treats and great room service. The cruise ship is layed out quite nicely and there are many different places on the ship to hang out inside and/or outside to enjoy your drinks and canapés that the ship serves in the bar/lounge areas prior to dinner. The bartenders were fantastic and remembered what drinks we wanted and our names. Rex and Fred were outstanding! We loved meeting the Art Dealer and his wife in the bar. In the evening after 5 pm, women are expected to wear long pants or a dress, it can be casual on informal to casual nights. And men are expected to wear long pants. On Formal nights men are expected to wear jackets and a tie as well in the dining and indoor restaurants. The exception is if you eat at The Grill. The Restaurants; My favorite restaurant was La Terrazza because it was fabulous Italian food and you could eat outside which was fun during a sail away. The pasta was freshly made everyday, and the portions were small and the menu changed slightly day to day. I really appreciated all that. Our least favorites were the 2 specialty restaurants, Le Champagne and Star Supper club, not because of the food, because all the food on the ship was 5 star, but mostly because the service took so long. We sat there for 3 hours in each. I don't like to sit anywhere 3 hours straight! The wine served with all the meals were delicious choices. Someone definitely knew how to pair wine with the meals and did a great job! However, it was a very nice experience to spontaneously decide to have dinner with another couple, and not have to have an awkward moment with someone new as to who is going to pay, or how to divide up the check. Because, we all already paid for everything in advance of the trip. The Pool area: I found the pool a bit on the cold side, it could have been a degree or two warmer to be able to lounge in it. Even though Greece was having a heat wave, the pool was colder than the Greek ocean water. There were always empty lounge chairs, and so it was easy to relax by the pool. The Cabin on Deck 4: Let me tell you it is the biggest suite we have ever cruised, and we booked the least expensive regular cabin and it was huge. It has 4 separate sections. 1) First we walked in we noticed a soaking tub for 2 people, as well as a large shower ( for a cruise ship) As well as plenty of space for toiletries on the granite bathroom counter with dual sinks. Our fabulous butler brought us balloon's for my birthday, yes we celebrated my birthday on the ship as well, and we had a bath drawn for us 2 nights out of our 10 day cruise. We felt spoiled and well taken care of! We even had our sunglasses cleaned and polished with a polishing cloth that was left for us, and my husband also had his shoes shinned, and at the end of our trip our luggage was thoroughly cleaned inside and out. 2) The second section was the walk in closet space with enough hangers to hang all our clothes and plenty of spare room in the closet and a 6 drawers tall chest of drawers. There was plenty of room to change our clothes in the closet area. 3) The King bed area, also had two end tables on each side as well as a vanity at the foot of the bed with a TV in the wall area, which doubled as a mirror when the TV was off. There was plenty of cabinets in which to store things, but we didn't end up using it. 4) The fourth area had a curtain that could be drawn between the seating area with a coffee table, couch and sitting chair. It also had another TV in the wall/mirror area and another vanity area. This area also had a refrigerator that was stocked with our favorite drinks as well as fresh ice everyday. We did not spend much time in the cabin because we toured everyday, but when we did spend time in it, we loved the space! We did not book a balcony cabin, and we were told by our butler Riju that it was too warm to hang out on the balcony anyway because of the heat wave, and that we then had more floor space in our suite without it. The Passengers: There was a mix of couples and friends traveling together. Everyone was open to meeting new people, and we got to meet and know some very interesting, warm and engaging people. And it was wonderful that everyone shared tips about the various restaurants and excursions. We met a recently retired NFL coach and his lovely wife, a retired attorney. A 29 year old entrepreneur who had also brought his girlfriend and parents on the trip. And a lovely retired couple from Australia and another lovely couple from S. Africa. Excursions: Each excursion had about 22 people or less, and we never waited in any lines whatsoever, not for getting off the ship, not for dinner, and not for an elevator as you do on some of the bigger ships. Also the entertainers by night become chaperones during the day trips and alert you when the time is right to get back on the bus or to leave back for the cruise ship. It was nice to get to know them well. The Gym & Spa I did go look at it, but unlike using it on cruise ships in the past, I never felt like I had the time or the energy to use it. Our excursions were in the morning, and by the time we were done touring in the Greek heat, I was done for the day. There were no at sea days on this trip. So it was tough to make time to spa as well, just not enough time for everything. I am an eclectic cruiser, I like variety of cruise styles and ships with a preference for the much larger ships. Each cruise line has their pros and cons. And I especially appreciate the larger than life entertainment & comedy & shopping on the larger ships which was missing on this smaller luxury cruise. Shopping, Gambling & Photography on board: The boutiques on board were only open very late at night, and there wasn't much to look at in the stores, I was disappointed by that. Just few pieces of very high end jewelry and clothes. If you forget something for your trip, make sure and ask the shop keeper if she has the item you need, because the most basic things one might need are hidden from view and are behind a locked mirrored cabinet. We never saw anyone gambling in the casinos when we walked by around 10 to 10:30 pm, but we were told they do get busy very late at night. Also while cruising, I do like having our pictures taken particularly for formal nights to commemorate a special trip, but there are not any photographers on this cruise. I did miss that perk that you get on the larger ships. In Conclusion; My husband prefers the Silver Sea experience over the other cruise lines. He said he has never felt more relaxed. He loved that everything was paid for in advance and that he wasn't needing to sign for anything at all! We look forward to our next trip with Silver Seas. As far as I go, I prefer the larger ships, but will definitely be more than willing to do another Silver Sea cruise in the near future. It was an unforgettable 5 star experience, and my favorite part was meeting all the fabulous friendly people, and having the most interesting conversations with them, as well as the exquisite dining experiences! Read Less
7 Helpful Votes
Sail Date: September 2015
Enjoyed every single aspect of this excellent ship and cruise. Main dining room service and choices were superb. If you liked a particular wine served days ago, waitstaff would bring it. There are 24/7 staples for unadventurous eaters. ... Read More
Enjoyed every single aspect of this excellent ship and cruise. Main dining room service and choices were superb. If you liked a particular wine served days ago, waitstaff would bring it. There are 24/7 staples for unadventurous eaters. Buffet breakfast at the Italian restaurant outside on the stern. You can also order specialties like a custom omelette from your waiter. Your butler will also serve breakfast in your room as our friends preferred. We had our butler unpack our bags and hang the clothes saving my wife her first afternoon aboard. Packing up to leave, the butler forgot one large suitcase he'd put under the bed and jammed everything into the others necessitating a repacking job. More amusing than disastrous. Your choice of beverages restocked daily in your refrigerator, included. For us it was just water, saving Silverseas money. The ship's modest size made everything readily accessible. Unexpectedly enjoyed the ship's library with many book choices and daily printed copies of major newspapers. Many quiet areas to hang out afternoons after touring especially forward on the top floor. Tours were excellent especially if ancient history is your forte. The Mercedes Benz tour busses are extremely comfortable. Ephesus was the most totally restored, but invaded by hundreds of cats demanding worship. Side trip: suggest climbing the castle hill ruins at the port in Lemnos for photos and taking a later tender back to the ship. The daily lectures about the sites are not to be missed. We did not watch the entertainment beyond the first night as they were not compelling. Others enjoyed this. We also did not try the specialty restaurants for a fee as we were more than pleased with the available choices. Our tour guide neglected to tell us to tell bathroom attendants we're with Silverseas and they waive the coin fee. Silverseas' departure and service and onsite help at the airport was efficient and needed to be with the chaos at huge Istanbul airport. Read Less
5 Helpful Votes
Sail Date: June 2015
Just returned from 9 days on Spirit Venice - Istanbul. Lovely people/guests, great staff, and wonderful ports of call. Entertainment - missable. Shore excursions very expensive - cheaper to do it on your own. The furnishings, being ... Read More
Just returned from 9 days on Spirit Venice - Istanbul. Lovely people/guests, great staff, and wonderful ports of call. Entertainment - missable. Shore excursions very expensive - cheaper to do it on your own. The furnishings, being that it is their newest ship, are out of Victorian times and very dark, tired and depressing. TV in cabins is difficult to fathom out and you need glasses to view it as it is set behind glass and has a minute screen!! Food - a lot to be desired, badly presented, boring and certainly not 5* or 6*. Presentation needs a lot to be desired and quality of food definitely poor and uninspired. The upmarket "special restaurant La Champagne" where you pay $40 per head for the privilege, was so bad we walked out but were still charged. We waited 25 minutes from entry into the restaurant before anyone even spoke to us, offered a drink, menus or even a crust of bread!! It would have been nice to have seen the Captain or his "elite staff" even once on the ship apart from general introductions at the beginning. They were all in hiding. Compared to other cruise lines - Regent, Seabourn, Crystal, this ship or line comes way way done the list and certainly is not 6*. Very very disappointing. Read Less
5 Helpful Votes
Sail Date: June 2015
This Silversea Cruise was an excellent experience. The boat was top class, the staff were exceptional and the food very good. The ports of call were well organised with information of each port being provided via a nightly news letter ... Read More
This Silversea Cruise was an excellent experience. The boat was top class, the staff were exceptional and the food very good. The ports of call were well organised with information of each port being provided via a nightly news letter and/or talks explaining the facts of the next port. there were numerous activities onboard although we did not participate. There was a choice of dining by ourselves or joining some fellow cruise passengers if you wanted. A very big bonus is the fact that you do not feel like you are putting your hand in your pocket every time your wanted a drink of some food. Everything is included which provided for a relaxed and hassle free cruise. If there was one criticism if would be on leaving the ship the organisation could have been better when tranferring from ship to customs. It was a little disorganised at the coach transfer. This normally would not be an issue except it is the last point at which you touch the Silversea service, this should be equally if not more important than joining the ship. A very small thing and would certainly not change my recommendation that Silversea is a marvellous way to see the world and relax Read Less
Sail Date: August 2014
Having cruised with Azamara last year and really enjoyed being on a relatively small ship this year we booked Silversea having first read of the Six Star luxury on offer. We joined the ship in Venice having spent the previous night there ... Read More
Having cruised with Azamara last year and really enjoyed being on a relatively small ship this year we booked Silversea having first read of the Six Star luxury on offer. We joined the ship in Venice having spent the previous night there as I had never been to Venice before. Whilst I enjoyed discovering this beautiful city I found the people living there really unfriendly and most unhelpful. At 1pm we checked in to the Silver Spirit and received assistance with our luggage and were offered a glass of champagne and a cold towel. The crew were helpful and did their best to please. The cabin on deck nine was well appointed and a decent size. The Butler introduced himself and I informed him that I drink mostly diet coke and could my mini bar be stocked with this. This request was ignored and I had to ask each day for diet coke through room service. Of the four occasions we used room service the order arrived correctly only once. The little touches were missing like the cabin fruit never making appearance throughout the cruise, the night time pillow chocolate being the same every night, the breakfast items were always the same where on Crystal there was always a special breakfast dish of the day. This was a port intensive cruise but the entertainment consisted of a couple of singers and a guy playing the piano. We would have liked to have had an act from a magician or comedian and some daytime activities. Whilst I appreciate we travelled in school holiday time I was just not expecting the number of children we encountered on this cruise. With the exception of Bingo and a trivia quiz there was no other organised activity and therefore the children on board took over the swimming pool completely every day allowing no opportunity for any other passenger to make use of this facility. The children were anything but well behaved and continually jumped in and out of the pool with loud shouts and screams. The other thing lacking that we had enjoyed on Seabourn and Crystal was the pool attendant. At this level and price it would have been nice to be greeted taken to the sunloungers and given towels. On this cruise you helped yourself to towels and then selected your sunlounger. Little things and touches were felt like returning to the ship even Celebrity offers a cold towel but not Silversea who offered just warm water. Generally the food in the dining was varied and acceptable although anything with chocolate was made from real very bitter chocolate including the ice cream. One night we dined in the Italian speciality restaurant which at best I could describe as average. If this restaurant was on land and I had eaten there I would not return. The portions in the restaurant were not very large and the lunch buffet was really quite limited in choice but excellent for those who like Cesar Salad everyday. We enjoyed the holiday but my choice would be Azamara for the overall cruise experience followed by Crystal and Seabourn. P.S. I requested a questionnaire form from the reception desk but they did not have any and told me to obtain one via the Butler but he did not have either. A big thank you goes to our cabin steward who was delightful and did a great job for us. Read Less
2 Helpful Votes
Sail Date: July 2014
I booked a 'luxury cruise' with Silversea sailing out of Venice in July on Silver Spirit. Big mistake! Our outward journey was a complete nightmare - flight cancelled, 8 hour delay , no offer of food or drink all day, finally ... Read More
I booked a 'luxury cruise' with Silversea sailing out of Venice in July on Silver Spirit. Big mistake! Our outward journey was a complete nightmare - flight cancelled, 8 hour delay , no offer of food or drink all day, finally arrived in Venice 16 hours after checking in at Manchester to find our luggage was still in Frankfurt. Arrived at ship at 9pm ( 9 hours late) so the whole of day 1 was a complete right off. We were each given a pair of paper knickers, a toothbrush and a second hand T shirt. Our luggage arrived four days later during which time we were not allowed into the dining room (or three other dining venues) due to lack of appropriate clothing, we could only dine in our cabin or by the side of the pool Our cabin was not the spacious 'suite' they advertise and our butler was conspicuous only by his absence. We were not offered our choice of drinks for our mini bar, when we asked for a bottle of Prosecco it took 24hrs to appear. I had to spend a couple of hours each day sitting in the laundrette washing, drying and ironing the only clothes we had (no help offered there) . our king size bed was two singles and not amended as requested. Food is adequate- certainly not world cuisine as advertised. There is no bottled water available on Silver Spirit - only warm, stale desalinated water. At no time are you given a wine list - you are served what Silversea want you to have - a choice of 1 red or 1 white - again not chilled = these are wines which can be purchased in any high street supermarket. Waiter seemed generally unhappy and often brought the wrong thing. Due to our lack of formal dress we were denied access to much of the amenities on the ship. They couldn't even come up with a swimming costume so that I could use the pool and seemed at a loss to try to locate our luggage. I asked if they could charge up my phone for me - this was met with a blank face and a shrug of the shoulders. I have now been home 7 weeks and have not had the courtesy of a letter from Silversea. Six Star treatment ? I don't think so. My advice - keep your hard earned money and go with another cruise line this one couldn't care less! Read Less
Sail Date: July 2014
we sailed last year on the silver whisper to the fjords of norway. that was our first time on silver seas ship. we loved it so much that we booked our next cruise while on that one. we were not disappointed. everything about the ... Read More
we sailed last year on the silver whisper to the fjords of norway. that was our first time on silver seas ship. we loved it so much that we booked our next cruise while on that one. we were not disappointed. everything about the experience was seamless. we booked 901 and 903, the grand suite and the adjoining suite for a family of 4. for us the experience of the silver seas is like being on a four seasons on water. the biggest perk of the large suite is free dry cleaning and laundry. heaven on the seas for me! check in was a breeze. we had spent two nights in venice before emarking. got on the ship at 2 and we were in our rooms within a half hour. we had the most amazing butler, catalino. nothing was impossible and he went out of his way to be accomodating to any wish. the food was similar on both cruises. we loved the japanese restaurant and champagne as well. we are not huge foodies, esp since we were traveling with two teenage boys. pizza was a huge disappointment. they must need a pizza oven to really get it right. we spent much of our time during the day off the boat. we had booked many our tours on our own. we did only silver seas sponsored tour, a cheese tasting which was terrific and well organized. croatia is beautiful, great ports, our favorite being split. diocletian's palace is not to be missed. slovenia is spectacular as well. all in all, this was another terrific cruise and we have booked for next year as well.   Read Less
Sail Date: June 2013
This cruise was a final chance to find the right cruise line, one that was luxury but had a great group of people with a mix of ages. We had experienced large ships previously and so settled on the Silver Spirit which had a maximum of 550 ... Read More
This cruise was a final chance to find the right cruise line, one that was luxury but had a great group of people with a mix of ages. We had experienced large ships previously and so settled on the Silver Spirit which had a maximum of 550 passengers. From the time we embarked to disembarkation the staff on the ship we remarkable, the food was great, the all inclusive fare worked well. Little touches such as speciality coffee, having breakfast on the balcony, and a very attentive butler made this trip first class. All of the restaurants were good, but we found Le Champagne had quality food and good service but disappointed in the menu selections, our favourite was Seishin Restaurant which we frequented at lunchtime as well. Wine selection was reasonable and we enjoyed a number of wines we would not have chosen ourselves. The room was as advertised, large and very comfortable...the only issue being the distance between the end of the bed and the dressing table. This had been raised by other reviews but it wasn't a major problem, and we wouldn't have enjoyed a shortened bed. The smoking policy and areas were well managed, and it was not an issue for us during the cruise. Overall a great experience, and we booked on board for another back to back 18 day cruise for next year.   Read Less
1 Helpful Vote
Sail Date: August 2012
We are longtime fans of Silversea. We have a bit more than 500 days of sailing with the company, with 5 trips more now booked. This recent cruise included Messina in Sicily and Bonafacio in Corsica...both were very intriguing and our ... Read More
We are longtime fans of Silversea. We have a bit more than 500 days of sailing with the company, with 5 trips more now booked. This recent cruise included Messina in Sicily and Bonafacio in Corsica...both were very intriguing and our first time visits. We love the itineraries, the incredible service and the friendly, very interesting, well traveled fellow passengers. We like the rather formal dress code and hope they resist the current trend towards casual dressing. We appreciate the all inclusive policy. This takes a lot of pressure off in terms of tipping anxieties, and it makes meeting new friends very uncomplicated. The Spirit, is the largest in the Silversea fleet, and building it was a departure for the line. Most of the "Old Timers" prefer the smaller sisters, the Shadow and the Whisper, or the Cloud and the Wind. We really weren't crazy at first about the 500 passenger Spirit, but with each sailing, we have come to appreciate her more. The cabins are big and lovely..including the least expensive ones. All the bathrooms are fabulous. Best of all are the furnished open decks. Dining, reading, or just relaxing on the stern verandas is so peaceful...maybe even addictive. Of all the accolades we could give the Silversea ships it is the service on ALL the ships which is always outstanding, and is what makes the line so very special. If you are lucky enough to be able to sail on a Silver Spirit cruise, you are lucky enough! Read Less
Sail Date: August 2010
We all look forward to our holiday and cruising is no exceptions,having cruised with RCL, Norwegian, and silver seas. Spirit was a breath of fresh air, but you do pay, was it worth it yes I think so.Boarding was quick and pleasant ... Read More
We all look forward to our holiday and cruising is no exceptions,having cruised with RCL, Norwegian, and silver seas. Spirit was a breath of fresh air, but you do pay, was it worth it yes I think so.Boarding was quick and pleasant little to efficient and the personal touch was missing. Suite was very nice with comfortable Queen bed, plenty of storage, nice bathroom with large shower for a ship, large TV. Clean. Dining well probably the best we have encountered every restaurant had top quality produce, wonderful cooked, if you are not happy with the wine being served, say white is offered and you want french red it will be changed with an apologies within two minutes, the weighting staff try very hard to please. The odd floor head waiter will avoid eye contact so as not to have to get involved with the serving or clearing of plates but a minor issue. In these instances looking back we should have been more pointed in our requirement and directed it to the head waiter. again this was not on every occasion just the odd time. This is probably the only failing on this wonderful ship, you felt you had to ask on various occasions rather than be offered. The grill is wonderful, we booked twice on the second occasion the officer in charge went out of his way to accommodate my wife in her table requirement's very considerate. On the menu Madagascan prawn's, various stakes were listed prawns when they arrived probably red sea ( cheaper ) the taste is markedly different not Madagascan. Apparently the trailer arrived late and not delivered ummm !small item but let the night down a little. Stars great dinning with piano and soft singer, this young lady who also did our Corinth canal trip was great. Could not fault the dinning anywhere apart from this one issue with the prawns. Room butler, well we got the impression he had been on the ship to long and was a bit fed up with all these guests. Didn't really go out of his way to explain or assist us. Did the basics no more no less. If you want any drinks or snacks ask, some times it can feel a little off when you are not paying, but you have, so if staff do not approach you, you approach them. This was with the butler and prawns the only criticism of silver spirit and should not be taken out of context. All excursion are very good knowledgeable staff uncrowded transport timely and relaxed. Spar OK But very noisy with some Northern states people talking around the cubicles loudly. Leaving the ship in Athens was a big let down, once you pass to the luggage hall and external handling staff, we could not find a agent ended up outside the luggage hall with no advice being harassed by taxi drivers but had transfers with silver seas, in the end we could not get back doc side to get our transport and just got a taxi, this was refunded at the hotel by the shore representative but that's not the point. big improvement required. we could have left the ship earlier and got our own taxi rather than hang around for an hour and a half. This is still a lovely cruise with, few the wrinkles ironed out and it would be perfect. 2011 Seaborne lets see how they stack up. RCL Best value cruise Silver spirit best cruise by far to date Read Less
Sail Date: August 2010
This is a boutique ship and the newest one offered by Silversea. Pro's: - only 500+ passengers - very well appointed and well planned suites, even the Vista suites have ample room, closet space, and well planned and ... Read More
This is a boutique ship and the newest one offered by Silversea. Pro's: - only 500+ passengers - very well appointed and well planned suites, even the Vista suites have ample room, closet space, and well planned and appointed bathrooms - vanity, but bring your own extension cord with extra plugs - wonderful system for converting coffee table to dining room table - free movies on demand, all categories, over 500 - wifi - your very own butler - almost everything is included (wine and spirits, water, etc.) - pampered service everywhere! - La Terraza breakfast and lunch buffets, nothing hurried, staff assist with plates, pre-set tables with linens - it's size allows the ship to have premier docking slips in ports, in Venice the ship docked right on the Venice Lagoon - never, ever crowded - anywhere! Con's - European style late start to dining hours, earliest is 7PM, main dining room is 7:30PM - very late breakfast opening - 7:30 PM, hard to eat and make an 8AM private tour if one wants to make the most of the day - no casual option for dinner, would be nice to have a buffet option for those who just want something light, don't want to dress up, and don't want room service - very bad system for continuing passengers (2+ week cruisers) as you're not allowed to book anything (excursions, hair appts., dining room reservations) in advance once you've embarked. The longer you're on the ship, the more difficult this is to reconcile as you can't book anything for future weeks, online or otherwise. Your embarkation stops all your online reservation privileges putting those who have not yet embarked and may be cruising for only one week, ahead of you in terms of appointment times and preferences. You can book via phone or at the venue once embarkation for that week begins. Note: Staff do try to help and sometimes it works, sometimes it doesn't. - Main Dining Room, not very inviting, food could be simpler Read Less
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

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