8 Helpful Votes
Sail Date: April 2019
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite ... Read More
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite good.  Dislikes: The dining options are rather limited. I did not like the fact that dinner started late- 7pm at the earliest.  And, I also thought the dress code on non formal nights was too formal. There was also no casual dining options in the evening except for room service. The shows were also on late - at 10pm. I would prefer the option to eat at 6 and go to a show at 8 or even 9. Also, I got ill- food poisoning. I am pretty sure it was from an oyster in the lunch buffet. I was sick all night, and then quarentined all the next day. After I recovered I was fine the rest of the trip. While I enjoyed luxury crusing, I don't think I would do Silversea again as I would prefer earlier dining options/earlier shows/less formal dining options. Read Less
6 Helpful Votes
Sail Date: March 2019
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff ... Read More
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff members have a excellent attitude and really care about insuring you have all your needs and wants met. Lots of area's on the ship to relax and enjoy the beautiful views. The on board credit was very easy to use and the store on the ship had a great selection of watches and clothing. We have travelled on many cruises. This was our first cruise with Silversea and we will return very soon because the overall experience was better than advertised. The ports of call were excellent and the extended stay in some of the ports was great because you did not feel rushed. The ship arrived on time to the ports of call everyday. Read Less
7 Helpful Votes
Sail Date: February 2019
Beautiful ship with large cabins and plenty of public spaces to get away. Lots of restaurants, but food choices were somewhat limited. Like most cruises, there were minor issues along the way, but we really enjoyed this cruise. ... Read More
Beautiful ship with large cabins and plenty of public spaces to get away. Lots of restaurants, but food choices were somewhat limited. Like most cruises, there were minor issues along the way, but we really enjoyed this cruise. Embarkation seemed a bit disjointed with multiple stops. Staggered times based on suite category meant no big lines and cabins immediately ready. Our boarding opened at 2:00 pm. Don’t get too comfortable unpacking and miss lunch as the hours are limited. Welcome champagne glass and a full bottle waiting for you in the suite. We toured and photographed the ship after lunch. Disembarkation went as scheduled with full room service breakfast available (a rarity on most lines). Out of the cabin by 8:30 am, we waited until 9:15 for our group to be called right on time. Uber for two to FLL was less than $12 + tip. Why would anybody spend more for a bus transfer? Ship. So much room throughout the ship that we often asked ourselves, “Where is everybody?” Like many newer ships, this ship has the plethora of quiet places to “hide out.” Lots of elevators and stairs made it a snap to get around. Service and Amenities. Mostly what I would expect for a luxury cruise line. All-inclusive alcohol and wine flowed freely. Water, iced tea, and juice at the gangway with cold washcloths back on the ship. Friendly staff always greeted guests in passing, but don’t expect them to remember your name like they do on much smaller ships. Bulgari toiletries. All the toys in the cabin except binoculars. (I bring my own anyway.) No fresh flowers or fruit in our cabin. Clientele. Most people we met were very experienced cruisers. Some were avid Silversea clients, but quite a few were on their first Silversea cruise. A fair number of Brits. The clientele age was more varied than we expected. We quickly made friends with a lot of interesting people and enjoyed their company throughout the cruise. This is not a ship for kids, although the one 5-year old girl onboard got a lot of attention. Entertainment. Six singers and dancers did all the shows, including their solo acts. Other musicians also onboard for piano music, etc. Enrichment activities. Ira Feldman was our destination lecturer. He was very informative and approachable. We didn’t spend time doing most of the other cruise trivia, bingo, bridge, etc. We like doing puzzles and this ship could use a better location than the card room for that purpose. Restaurants. Very different arrangement than many other cruise lines and we were quite confused when trying to make pre-cruise online reservations. I’ll try to provide the information I wish I had before boarding. There is a cluster of four restaurants on Deck 4. Atlantide is the closest thing to a main dining room and doesn’t require reservations unless you have special requests. Menu only changed slightly once during the cruise. Indochine is similar with an Asian menu, but we never went there. Seishin (Asian) and LeDame (French) are the small, premium restaurants that are pricey and small. Hot Rocks (aka The Grill) is outside on Deck 9 by the pool. For lunch they serve burgers, but for dinner you cook your own food on a hot stone. Just upstairs overlooking the pool is the pizza restaurant Spaccanapoli. It’s not really a dinner restaurant, per se, but it does have a dinner menu if you want pizza. La Terrazza is the buffet converted to a sit-down Italian restaurant in the evening with both indoor and outdoor seating. Surprisingly, it had some of the best food on the ship, for breakfast, lunch and dinner. Finally, Silver Note is a nice restaurant on Deck 8 that transitions into a piano bar with dancing at night. Menus vary by restaurant, not by day, so the idea is to try the different venues if you want variety. Finally, Arts Café is a gem of a place to get snacks next to Silver Note. That is where they serve afternoon tea with scones, cake, sandwiches, etc.. Unfortunately, the amazing cakes are replaced with only chocolate after dinner. It’s a good place to get an after dinner drink. The biggest critique I have is that afternoon post-shore excursion food was limited. Waiting an hour to get a burger from The Grill or room service just doesn’t cut it when you have been walking all morning and you are starving hungry! The simple fix would be to provide more substantial food (e.g. sandwiches, sushi, fruit, cookies, etc.) at the Arts Café during the entire lull period between lunch venues closing and dinner venues opening. Food Quality and Service. We were disappointed in the quality, variety, and availability. Although we had a few excellent meals, most were just average, which was disappointing for a luxury cruise line. Appetizers were typically the best part of the meal. Our lobster tails were overcooked. Steaks were not very tender and often undercooked. Lots of good fish choices, so we ate a lot of fish. Service was too often painfully slow, sometimes taking 2 ½ hours for a three course meal. What is it about some ships and the timing of the coffee? I like to drink my coffee with dessert, but the coffee usually came 15 minutes after dessert was served and long gone. Our last dinner onboard at La Terrazza was the best food and service of the cruise. Dress code. Two formal nights and five other nights requiring jackets for men. I would prefer more nights of “country club casual” or a dress code based on restaurant venue. Wearing formal clothes or even a jacket to an outdoor pizza restaurant didn’t make sense. Internet. Finally! Free, unlimited internet. Still ship-slow and sometimes difficult to get a good connection, but at least you are not being billed for every minute. Upgrades to higher speeds and more devices were available. Self Service Laundry. With machines on every floor, we were actually able to find open machines on a sea day, which made quick work of the laundry we needed washed. Free with a confusing soap dispenser. Machine instructions were practically non-existent and also perplexing. It didn’t help that the machine labels were German and the water temperatures were degrees Celsius. Cruise lines could really help out their guests by providing no-nonsense guides in English with recommendations about which of the 14 cycles (from 20 min to 3 hours) works best for most clothes. Spa & Fitness Center. Lots of treatment rooms. We enjoyed the Thermal Suite, which was an extra package price and limited access. Silversea could take a tip from Oceania and provide free Gatorade. Smoking. This was one of our main reasons for not sailing Silversea earlier. It is now reasonably restricted and the occasional whiffs of smoke from a designated smoking area did not bother us much. Ports. Santiago de Cuba, Grand Cayman, Cienfuegos, Havana, Bimini. Most people were on this cruise to see Cuba. Almost everybody went ashore to get a chance to see it firsthand. We invested heavily in shore excursions primarily because we didn’t know what to expect in terms of access and meeting the U.S. requirements to visit Cuba. All the Cuban tours were operated by Havanatur and transportation was provided on relatively new Chinese buses with toilets (an amenity you will appreciate in Cuba where every bathroom has an attendant with their hand out for a tip). Our shore excursion guides were all high quality. Everything was on time and the three sea days were a welcome respite from touring. An unexpected extension to our time in Havana allowed last-minute shore excursions to the nightclubs and shows. Friends we met through Cruise Critic were able to book their own independent tours, but we did not have the time to do all the advanced research and booking. Tenders. This was the first Silver Spirit itinerary to Cuba so there were many learning opportunities. Particularly problematic was the tendering service. Some of the tender rides were 35-45 minutes, but this was not entirely Silversea’s fault. Even this relatively small ship was not allowed to get close enough in some of the ports to have reasonable tendering times. This caused several of us to miss evening plans in Santiago because we could not get back to the ship in time to go back for the evening shows. Havana was the only port where we used a dock, which was a real luxury after all the tendering. The one big misstep was in Bimini, where bad management of tender rotations caused an hour wait that made several of us miss our afternoon shore excursion. The ship staff accepted full responsibility and refunded our ticket prices, but it was disappointing. In summary. We’ve never taken a perfect cruise, but expectations can be high for luxury cruise lines like Silversea. However, after 18 cruises on a variety of lines, this cruise makes our top 3, with Regent and Azamara. We loved the location and size of our cabin. Now that we understand the system, we will make better dining choices next cruise. Cuba is a must see and we will be back in the future to see the progress. Overall, we really enjoyed this cruise and will be back Read Less
4 Helpful Votes
Sail Date: February 2019
We chose this cruise for several reasons. Rated 6.0 luxury. It was our first cruise so we wanted to keep the days down to a minimum, and this cruise lasted 7 nights. It was refurbished last year so it was practically new with beautiful ... Read More
We chose this cruise for several reasons. Rated 6.0 luxury. It was our first cruise so we wanted to keep the days down to a minimum, and this cruise lasted 7 nights. It was refurbished last year so it was practically new with beautiful soft colors and rich woods. I read many reviews and it was touted to have excellent food and service. It did not disappoint. We loved everything about this ship. Everything went smoothly and everything worked perfectly. Our cabin was perfect, enough space for all our things. Everything was put away and there was never any clutter due to lack or storage. Our butler was terrific and very accommodating. We tipped him when we were first introduced, although we knew it was not expected. We just wanted to be sure he was happy with us from the beginning. He was sure to bring us our snacks in our room every day at 4:30 when we got back to the cabin to relax before dinner. All the restaurants were terrific. We were on deck 7 so it was very convenient to go to La Terrazza for breakfast every morning for their buffet. We could sit in or out depending on the weather and the wind level. La Dame was elegant as was Seichin. We loved eating at Atlantide. Very elegant and great service and food. Although there were 555 passengers, we found everywhere we went it was never crowded. We even found lounge seating at the pool area along the side of the ship where we were completely alone just looking our at the Caribbean Sea. It was glorious. We loved the hot rocks dinner at the Grill at the pool in the evening. The massages in the Spa were excellent. The shows were lovely. This was not Broadway, and coming from New York we get Broadway whenever we want it, but it was wonderfully entertaining. If you wanted daily activities they were there for you. We went on shore excursions, and we chose to play Trivia which was headed every day by the cruise director Rico. He did an excellent job throughout the cruise keeping us all happy and laughing. All in all, I'm sad to say our cruise ended. We can't wait to have this experience again. Read Less
6 Helpful Votes
Sail Date: January 2019
Overall our cruise was delightful. The only downsides being: first, some of the ports on this cruise (Road town,Tortola and Rouseau, Dominca) were odd choices. They are both sadly still suffering from hurricane damage. My second issue was ... Read More
Overall our cruise was delightful. The only downsides being: first, some of the ports on this cruise (Road town,Tortola and Rouseau, Dominca) were odd choices. They are both sadly still suffering from hurricane damage. My second issue was the awful wi-fi, even with the premium service we received for being in a Silver Suite. At times it simply did not work, and we were only doing emails and checking the weather and written (not streaming) news.. The explanation that it's tough to do wi-fi at sea is at odds with our very positive experience with wi-fi on Silver Muse about 18 months ago. Moving on to all the many positives: The Ship was in perfect, pristine condition. It was interesting to play "find the stretch spot". It was done so well that only with the help of a crew member could we figure out precisely where the work was done. And the additional room at the pool and Grill made for a better experience. I particularly like the new, Muse like, color scheme; others may disagree. Dining options are plentiful. We made reservations on MySilversea and all were honored. It was easy, however, to make some changes as the cruise went on. And, Atlantide and Indochine require no reservations. Even with a nearly full cruise (544 passengers) there were no problems making adjustments. The increased space in La Terraza was a mixed blessing. It was easy to get in there for dinner, but the relative intimate nature of the space is gone. And, I notice they no longer mention Slow Cooking in the description; sadly, the duck pappardelle was just OK. We tried Silver Note and enjoyed it. The duo (singer and pianist) were quote good, took requests andwere not at all too loud. The crew make the Silversea experience and this trip was no exception. They were uniformly charming and a delight to interact with. Read Less
Sail Date: December 2018
We chose this cruise because of the itinerary and the cruise line. We had sailed with Silver Sea's on the Spirit two years ago. Some things have greatly improved from our initial sailing. 1. Level of service was excellent from ... Read More
We chose this cruise because of the itinerary and the cruise line. We had sailed with Silver Sea's on the Spirit two years ago. Some things have greatly improved from our initial sailing. 1. Level of service was excellent from the pool waiters to our butler and cabin steward. The crew was very engaged in making sure you had whatever you needed to make the trip enjoyable. If you made a request for something, that person made sure you had it. 2. Food, unfortunately both quality and variety really fall short. We were on a 14 day cruise and the menu's in Atlantide (main dining room) and La Terazza hardly changed. By day 14 I did not even open the menu. The staff says the menu changes after a week, but what changes is maybe one appetizer selection or soup. The majority of the menu stays the same. The other problem is the quality of the food is varies. One night the entree may be delicious and a few nights latter the same choice not very good. This is especially true with the veal. There are several restaurants , which helps, but Silver Sea's still need to address this problem, because it is a problem. 3. Ship expansion. This really helped the flow of the ship. Restaurants are no longer crowded. Also, created more room around pool area which is nice. 4. Beds, the new mattress are very hard. They will put a foam topper on bed, if requested. Does help. 5. Dining time - Service is very very slow. It was not unusual for dinner to take 2 hours to complete. Long time between courses. 6. Entertainment - Shows now start at 10 pm (maybe because of the above). So we did not get to see any shows. They use to start at 9:30. Bottom line, if food is not your priority or you are on a short itinerary, the Silver Spirit is a good choice. The friendly staff and beautiful ship certainly was enjoyable. We also found that the afternoon buffet had a very good carving station and lots of variety. So we ate more at lunch and less at dinner and came home weighing the same. But for what you pay for this cruise, you should not have to make compromises. 7. Excursions - Gibbs Bay (Grand Turk) - swim with stingrays. Wonderful- swim with stingray is optional, but the beach is beautiful. Sailing St. Bart a little on long side and they do not serve lunch only snacks. Be careful, if you swim, current is strong. 4X4 Bridgetown - ride rough (yes I know its a 4X4), but also because the seats face into jeep - so you are having to turn to side to see front or back. Most sights not very interesting, don't need to see McDonalds or schools. Some beach stops beautiful. Rum Factory & Beach Tour (St. Georges) bring bug spray - mosquitoes are terrible. 8. Spa services are great had massage and manicure. Be aware tip is added to your bill though NOT STATED on spa menu. Would I sail again on Silver Spirit?- maybe Read Less
5 Helpful Votes
Sail Date: December 2018
I choose this ship for its 6 stars, and the itinerary. Our reservations included the airfare. Sivlersea had us booked on a overnight United flight. Arrived in Ft. Lauderdale right after 6 AM. We were picked up at the airport and taken ... Read More
I choose this ship for its 6 stars, and the itinerary. Our reservations included the airfare. Sivlersea had us booked on a overnight United flight. Arrived in Ft. Lauderdale right after 6 AM. We were picked up at the airport and taken to a hotel for breakfast. The check in table at the hotel did not have our information. They were eventually able to provide us with a $20/ person coupon for breakfast. Restaurant was mediocre. We had to wait at the hotel until 12:15 to be taken to the ship. The bus ride was not well planned, lots of confusion. The check in at the ship went smoothly. Waited about 30 minutes for our room and another 2 hours for our luggage. The suite was very nice. Divided into a bedroom and sitting area. Nice size balcony. Walk in closet, with a dresser. Bed was very comfortable. The bathroom had a soaking tub and a shower. The service in the room was excellent by both the butler and the cleaning staff. I ordered breakfast most morings, which was delivered in 5 minutes. The quality of the food and wine ran from average to very good. They did have great icecream. We have traveled often on Crystal and found their food to be much better. Silversea have two specialty restaurants which charge an additional fee. We found the food to be of less quality then the regular restaurants. There were two specialty acts which we thought were very good, but the regular entertainers and shows were of poor quality. Two guest speakers were good. We choose to make our own tour reservations, which were excellent. Did go on one of Silversea's tour. Too many people, too much shopping, and too slow. The embarkation was slow and confusing. Should I cruise on Silversea in the future I would make my own arrangements. Read Less
9 Helpful Votes
Sail Date: December 2018
We choose this cruise line and ship because friends raved about it and we enjoy luxury cruising. Sadly, we did not think it lived up to the standard we are used to on Crystal. 1. There were things not working on the ship. The forward ... Read More
We choose this cruise line and ship because friends raved about it and we enjoy luxury cruising. Sadly, we did not think it lived up to the standard we are used to on Crystal. 1. There were things not working on the ship. The forward elevator was out the entire trip and it was out the cruise before ours. Our room was freezing for 2 days before my husband found the head of Hotel and she got engineering/maintenance to get it working after an assistant tried to fix it and said it was working, but still was not. 2. Many people got sick while aboard 3. Menus were never changed in the different restaurants with the exception being on Christmas and New Years. Only the La Dame ($60 per person charge) was cozy with an outstanding menu. We went twice. 4. We enjoyed the different all day snacks at The Arts Cafe in the back of the ship with lounge seating outside as well. At 3:00 five different cakes were served and different ones each day. Different salads in a small glass container, great coffees, cookies, sandwiches, etc. 5. We also enjoyed the Panorama Lounge before dinner with live music, dancing and cocktails. 6. We liked the ambiance in The Silver Note restaurant and the lovely live dinner music during dinner. The menu was not very much to our liking very though. We liked the menu at Indochine restaurant, but not the decor as it was very contemporary, open and not cozy. The outside restaurant at night was by the pool and called "Hot Rocks" where you cook your own steaks or fish or whatever on a very hot plate. I had the best filet mignon I've ever had there. 7. Most of the shows were so-so with the exception of two, which were excellent. The Silver Note Singers did their best. 8. No one remembered our name except our butler and his assistant. 9. Most all of the staff was very friendly, although a couple of the men in charge in the restaurants had “attitude”. Most everyone tries, but do not quite make the cut. 10. Not very many activities but they had bridge play and lessons, black jack and poker tournaments, occasional dance lesson, trivia, occasional bingo. Most of the activities were held at the same time or would overlap so we had to choose one. 11. We went on two excursions and one was barely acceptable. There were two enrichment speakers and one was quite interesting about Radio City Music Hall, Bob Fosse, etc. 12. This was a Holiday cruise, so there were a few families on board. Sometimes the kids got rambunctious, but generally it was a quiet seniors cruise, which we liked! We thought the cruise did not accept anyone under 18 years, but we were wrong! 13. Embarkation was a breeze and debarkation took forever. 14. We feel we got our money's worth, but we are not sure we would go again--would have to be the right destination for the right price! Read Less
20 Helpful Votes
Sail Date: November 2018
We have wanted to try a luxury cruise for sometime. We have cruised about 15x on various lines including Princess, Carnival, Celebrity, MSC and Royal Caribbean. Here are some things to consider if you are used to standard cruise lines and ... Read More
We have wanted to try a luxury cruise for sometime. We have cruised about 15x on various lines including Princess, Carnival, Celebrity, MSC and Royal Caribbean. Here are some things to consider if you are used to standard cruise lines and debating on higher cost of luxury. Pros for us are fewer people, no crowds, food is amazing! There are 4 different dining venues and 2 specialty ($40 & $60pp). Regular dining room, Asian style, tapas style and our favorite cooking on a hot lava stone. Food was so good we did not do specialty restaurants. Room service has an extensive menu, available any time and Butler sets up linen table setting. You can get “room service” any where on ship when other venues are not open, like between breakfast and lunch. All inclusive is a plus. We have added drink packages on to previous cruises but it is very nice not having to sign every time you get a drink. Room is stocked with what ever you want, wine, beer and liquor. We asked for vodka and they brought a full size bottle! When we drink our bottle of wine it was replaced with another one. There is a butler and he was great but besides making sure our fridge was stocked I am not sure this was a big difference than a cabin steward. Maybe we just did not ask for much. They will shine your shoes, make dinner reservations... The cabins are fantastic, major pro! We typically do balconies or mini suites. All cabins are suites. Bottom ones are window, then floor to ceiling window, next are balconies. We had a deluxe veranda, booked last minute so not much choice. Lots of room, bathrooms are the best we have had. Great shower with rain head and hand held. The cons (for us) are the ship is reallly quiet, very few activities or entertainment. We do not go to shows in the theater but if you do know you will not find that here. We do enjoy a band playing in a lounge and music pool side. There are limited bars and they are not really set up for socializing around the bar. The main lounge has a small bar off to the side and the couches and chairs. There was a solo guitar player, really not much in terms of lively entertaininment. We would have loved an upscale bar with views to relax at in the evening and chat with other guests, A nice martini bar with mixologists would fit well on this ship. There is not main/grand staircase or center bar/entertainment area like you find on other ships. MSC has very attractive boats and I am fond of the rich wood look in lounges on Princess. Celebrity has some attractive areas as well. I am not a fan of goudi look of Carnival. The decks and public areas are very nice on SilverSpirit but could use a bit more elegance in lounges. Rich woods or maybe crystal lights, just something. The carpeting in hallways needs to be replaced, many stains and dirty looking, the walls are tile and I found them unattractive for a luxury ship. This may seem picky but when paying a much higher price your expectations do go up. The gym is super small, so if you work out you may be disappointed. I did a yoga class that was on a small out door deck, 6 of us barely fit. One day it rained so another fitness class was done inside in weight room area. There were 7 of us and barely had space to move, not to mention how warm it got in that little room. The instructor mentioned the week prior no one showed for a single class so I think 7 was a mass crowd. We were in port until 10pm or later but most shops close early so not a lot of things to do after dark. The casino can only open when at sea so it was open very late and the size was like an arcade. We are not big gamblers so this did not matter to us. You just have to think about what matters to you most. Overall the service, cabin, food and small number of passengers were a major plus! We had a very good vacation but most likely will not book again with SilverSeas. It was too quiet for us and not sure the high price tag was worth it. We would love to find a higher end option with more areas of entertainment and mingling. Read Less
8 Helpful Votes
Sail Date: October 2018
We just returned from a ten day trip on the Silver Spirit, Montreal to New York City. Out of 25+ cruises this was hands down the worst because of the weather. It was 29 degrees F in Montreal, we got stuck in Quebec City because of a ... Read More
We just returned from a ten day trip on the Silver Spirit, Montreal to New York City. Out of 25+ cruises this was hands down the worst because of the weather. It was 29 degrees F in Montreal, we got stuck in Quebec City because of a blizzard, Saguenay port was closed because of the weather, Baie-Comeau was closed because the dock was wrecked by the storm and it was rain, snow, sleet and fog in all but Newport RI. So I must give this trip two marks, overall trip a 2 while just the Silver Spirit a 8. I blame the weather 50%, myself 25% for booking a trip to Canada this late in the season and Silver Sea 25% for selling a trip this late. The attitude aboard the ship from Captain on down was it was too late in the season. The Ship: The Spirit looks like a new ship and just like the Muse in many places. She was very clean and organized with no problems that I encounter. The crew was great, service top notch. The unlimited internet and the interactive TV worked great. We were in cabin 1117, a new Silver Suite added when she was stretched. Great cabin in a great location. Very quite and right by the elevator and midships enough motion wasn’t a issue. Food: The Spirit now has the same restaurant arraignment as the Muse and the same room service. I really do not like the fact that the menus do not change at all in the evening in any restaurant, it gets very boring. Some will say they do change however after 23 days on both ships I have never seen a change, I also find the room service menu boring, almost like a Diner. I tried to get a lobster dinner, which is a special order, and just got the run around. I am really not impressed by the food. I never got a bad meal however there is no wow factor in any of it. I can not recommend SS to a foodie. Accitivies: For a ship with a very small stage their group did a great job. There were six singers who put on various shows, all very good. There was a three piece band which was OK along with a male and female singer who worked the lounge, also OK. I was surprised they didn’t bring in any guest acts. There was a lecturer onboard also. Overall I like SS but after trying them twice I just can’t get excited about their restaurant concept. I would sail them again however at their price point there are better options I believe. Read Less
3 Helpful Votes
Sail Date: October 2018
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ... Read More
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ports we did get to visit! The staff on board accommodated our every whim and the dinning options were fabulous. The rooms are very spacious and serviced twice a day which was very nice. We loved all the common areas and the numerous activities that were offered. We especially enjoyed trivia play each day at 4:45pm. Who doesn't like drinks, friends, and some trivia! We made some wonderful friends on board as well! The ports were beautiful and full of fun and exciting excursions suiting every level of activity. Because of our ship's size we could get into most ports without having to tender to shore. I would definitely recommend this cruise and especially Silversea cruise line. We can't wait to book our next cruise. Read Less
3 Helpful Votes
Sail Date: October 2018
We took advantage of an opportunity to board a Silversea cruise in our hometown of Portland, Maine. This was an eight day cruise to Montréal that actually started in New York. Overall, we give this cruise five stars out of five! When ... Read More
We took advantage of an opportunity to board a Silversea cruise in our hometown of Portland, Maine. This was an eight day cruise to Montréal that actually started in New York. Overall, we give this cruise five stars out of five! When we cruise, food and service are very important to us, and both were excellent on the Spirit. Less important for us are entertainment and excursions, especially in North America. On this cruise, the entertainment was the weak link. We’d give it three stars out of five. We could have used help with our luggage at embarkation in Portland. I realize this was something of an experiment for Silversea but we all (about 30 of us getting on in Portland) had to bring our own bags on board. Debarkation was easy with two restaurants plus room service available that morning. We had a deluxe veranda suite and it was very spacious although the balcony was something of a waste on this cold-weather cruise. We did not dine in Hot Rocks or Seishin, but all the others were very good to excellent. We found the food and service to be equally good, and the included wines were up to the task. Our butler, Neil, was certainly very attentive and there were several crew who remembered us from a previous cruise on the Muse in April. That made us feel at home. The DJ in Panorama was good, and we really enjoyed the Art Cafe and The Bar in Dolce Vita (hello, Albert!) There was an unusual vibration, one night in particular, that was annoying. We heard several other passengers comment on it as well. I hope it goes fixed before a long trans-Atlantic voyage. The weather was cold but we really didn’t take this cruise for the ports. That said, we really enjoyed the trip up the Saguenay. The scenery was beautiful! All in all, we had an excellent cruise in Silversea! Read Less
Sail Date: October 2018
We chose Silversea's Montreal to New York based on the itinerary and reputation of the cruise line. The Silver Spirit is definetly upscale with design and excellant, friendly service throughout the ship. The dining options were ... Read More
We chose Silversea's Montreal to New York based on the itinerary and reputation of the cruise line. The Silver Spirit is definetly upscale with design and excellant, friendly service throughout the ship. The dining options were plentiful and good , not great , which was a bit disappointing . For a 10 day cruise , even though the dining options were varied, the menus stayed the same . It would have been nice to have a more varied menu. The one thing that was nice was the availability of the all around menu at every venue , which did give some additional variety. The Silversea Cafe on deck 8 was a daily staple , with snacks and lattes from 6:30am ... The itinerary lived up to the expectations, excursions we're well planned , and for the most part small. One negative would be the alloted time in some of the ports. The excursions were that good ,but we felt rushed because of time contraints on getting back to the ship. The tour guides were very good other than one on food tour Quebec City , disorganized and tour not as advertised. The major disappointment for those who like to workout was the small exercise area with limited machines and very small area for classes. This could certainly be an enhancement for SilverSea to consider. One suprise was the quality of the entertainment . A very talented troupe of singers and dances (Voices of Silverseas) were absolutely entertainng with the variety of song and dance that we didn't miss a show . Read Less
3 Helpful Votes
Sail Date: October 2018
We chose this cruise because we love the service on Silversea and wanted a small ship experience in cruising the St. Lawrence Seaway to experience fall colors. The timing was perfect as we were able to see the fall colors throughout New ... Read More
We chose this cruise because we love the service on Silversea and wanted a small ship experience in cruising the St. Lawrence Seaway to experience fall colors. The timing was perfect as we were able to see the fall colors throughout New England and Canada over the 10 day cruise. The excursions allowed options that customized our experience and we chose a variety including, but not limited to, a seaplane flight in Saguenay, bike ride in Quebec, and a mansion tour and walk along the cliffs in Newport, Rhode Island. There were many opportunities to enjoy local food through tour options. We loved the Lobster Lunch in Halifax and the Sugar Shack in Trois Rivieres! In Bar Harbor, we rented electric bikes on our own at the Pedego Store located right at the dock where we tendered and enjoyed our own ride through the Acadia National Park and town. The remodel of the ship has increased options for dining, however the cold weather limited the options as the Pizza Restaurant and the Grill are outside. That said, they do have outside heaters and blankets so we did choose our favorite dining place, The Grill, a couple of times. The Atlantide, Indochine and La Terrazza allowed a variety of types of culinary experiences. If you book on Silversea, be sure to make restaurant reservations online ahead of the cruise. Some restaurants do not need reservations, but specialty venues do and they fill up. There is always seating in Atlantide and Indochine. The Arts Cafe is fun any time of day, but limited seating with the cold weather. When it is warm outside, there is extended seating on the deck off the back of the ship, however, they did allow us to sit next door in the Silver Note during the day when the Silver note was not serving dinner. We also dined in our suite the first night and our butler delivered, wine, appetizers and main courses all elegantly served in our suite. As for entertainment, the shows were always fun, however we tend to choose only a few that spotlight our taste in music and songs. We loved listening to the piano and guitar music in Doce Vita Lounge on most nights either after the show, or instead of the show. The Silver Note includes a Jazz singer and pianist during dinner, but you can also go in for drinks after the last seating. The layout of the Silver Note in the Spirit is not as nice as the Muse however as the bar is not actually in the restaurant which we really liked in the Muse, so we could actually sit at the bar any time of the evening. We did not care for the destination lecturer on this trip, however he was knowledgeable, but we thought he was a bit boring. On other trips we have enjoyed the lectures, it just depends on personal preference. The lectures can be attended or watched on the TV in your suite later. The cruise director, Jimmy, was outstanding. He happened to be on our last cruise and we were glad to see he was again our director as he is outstanding. All service from the time you step on the ship, till the time you depart, is personal and excellent. We are repeat customers of Silversea due to their service and overall experience. Our next cruise with Silversea will be an expedition to the Galapagos and then bak on the Muse for 14 days in Australia and New Zealand. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this trip with 3 other couples for a luxury ship fall foliage tour; weather was mostly bad, but that is just bad luck. Excursions handled by the ship were poor to average and the entire experience was not quite what we had ... Read More
We chose this trip with 3 other couples for a luxury ship fall foliage tour; weather was mostly bad, but that is just bad luck. Excursions handled by the ship were poor to average and the entire experience was not quite what we had expected or paid for. The cabin was excellent and the food was very good as well. Service was a little spotty as the ship was completely full, but I still expected more attentive service; the best service was from the butler & room staff. The fitness center was very small & very disappointing; several people that were in there while I was working out made the same comment. We had a problem with the flight set up by the cruise line, and the issue was handled very, very poorly which put a bad taste in our mouths even before we finally arrived at the ship later in the trip. Overall the experience was not a 5 or 6 star one and was less than we had expected. Read Less
2 Helpful Votes
Sail Date: October 2018
Having recently sailed on Regent Explorer and Seabourn Encore, we wanted to return to Silversea and try out the “new” Silver Spirit. We were not disappointed. We had a lovely trip from Montreal to NYC on the Spirit. The weather ... Read More
Having recently sailed on Regent Explorer and Seabourn Encore, we wanted to return to Silversea and try out the “new” Silver Spirit. We were not disappointed. We had a lovely trip from Montreal to NYC on the Spirit. The weather didn't cooperate, thanks to the remnants of Hurricane Michael, but the fall colors were spectacular, even in the rain! The ship itself is lovely and comfortable, and the newly refurbished/created lounges and restaurants are beautifully done. The food was delicious and nicely presented. We prefer a “main dining room”, and took most dinners in Atlantide- beautiful room, super service. The menu never changed, which became quite repetitive by the end of the trip. We enjoyed our dinners at Silver Note with its striking presentations, and the Italian fare at La Terraza as well. Our newly redone cabin was spacious and comfortable as well (the huge sink in the bathroom was an odd and awkward choice). Service throughout our trip was top-notch: gracious, friendly and prompt yet not obsequious. The crew was extremely courteous and helpful to my mother, who used the wheelchair we had rented more than expected on this trip. The stretching and refurbishment of the Spirit are a big success! We had a great time aboard ship and in port. The hiccups came at the beginning and the end of the trip. I'll start at the end. Disembarkation in NYC was a nightmare. For some reason, while we had been right on time up to our berth in Midtown, something happened which necessitated the ship to be turned around before docking, resulting in a 90 minute delay. Needless to say, the crowd gathered in Dolce Vita was restless, and the lack of information didn't help the situation. When we did make our way off the ship to claim our luggage, there was no personnel to assist as it was all hands on deck to just get the bags off the ship. With my mother in a wheelchair, I finally found a cart and we made our way to the buses to the airport, to find total chaos. It was the blind leading the blind, and the "Silversea" personnel directing traffic were, forgive the pun, at sea...not good when people are trying to make connections across town. We eventually made our way onto the bus, and did make our flight. I'm sure others weren't as lucky. I heard a lot of very negative comments about the way the disembarkation was handled, which put a damper on an otherwise great vacation. Our trip also began with some chaos. We opted for the pre-cruise night at the InterContinental. The fire alarm and subsequent evacuation of the hotel were NOT part of the package. The activity was handled very poorly, and I’ve expressed my concerns to both the hotel and Silversea. I know that Silversea doesn't control what the hotel does, but they need to know what's going on in the properties they use. May you never have a similar experience! Happy sailing! Read Less
1 Helpful Vote
Sail Date: October 2018
The 5 stars are for the cruise only. The pre and post cruise services are definitely the weak link. We had booked transfers through Silversea. No one was waiting at the airport as we had been told. We dragged our luggage all over the ... Read More
The 5 stars are for the cruise only. The pre and post cruise services are definitely the weak link. We had booked transfers through Silversea. No one was waiting at the airport as we had been told. We dragged our luggage all over the airport on a wild goose chase until we found the transfer company. The pre-cruise night at the Intercontinental was a nightmare. Check in was very difficult, the fire and evacuation at midnight was handled terribly by the hotel, having our luggage picked up from our room by the transfer service in the morning was a 3 hour process. The Silversea hotel representatives were no help at all. Once we got to the port, everything changed. Embarkation was quick and easy. Our veranda cabin was perfect. Our cabin was in the “stretched” section with a nice big shower only. We loved everything about our cabin. Our butler Raphal and room attendant Larry took great wonderful care of us. Raphal even made sure we always had distilled water for my husbands cpap. Since they knew I liked champagne, they always had a chilled bottle ready for us. We tried all of the restaurants and enjoyed the food, wine, and especially the excellent service. La Dame was a very memorable meal for us! The destination speaker Corey Sandler was so informative and his tips added a lot of enjoyment to each of our stops. We enjoyed Quebec City, Bar Harbor, Boston, and Newport the most. The cruise down the Saguenay River was stunningly beautiful. It would have been nice to skip the smaller ports and have overnights in some of the nicer ports. The weather was awful due to the hurricane remnants and it was so nice to come back to our warm cozy cabin after being in port all day. We were very late arriving in New York City. Again, once off the ship, the transfer services were a mess. They took a long, out of the way route to the airport and they didn’t know which terminals were where. Many people missed their flights. We ended up getting off at one terminal and walking well over a mile to the correct terminal. If we cruise with Silversea again, we will book our own flights and hotel. Read Less
Sail Date: September 2018
We took this cruise because of the time. The ship was great! The cabin was wonderful! The Butler was special! Most of the meals were wonderful. Our dinners were really made wonderful because of Karolina, the head wine steward. She was a ... Read More
We took this cruise because of the time. The ship was great! The cabin was wonderful! The Butler was special! Most of the meals were wonderful. Our dinners were really made wonderful because of Karolina, the head wine steward. She was a delight! Breakfast was not up to par. The service at breakfast was VERY slow! Painfully SLOW! The shore excursions were lacking! It appeared that the ship wasn't aware of how poor some of the excursions were. The walking tour at Trois Riveres was so bad that most people left the tour before it was 1/2 done. The tour at Syndey, walking tour, was also way below par! Again, many of us left the tour & went on our own. The gift shop was the worst I have ever seen on a ship. (This is our 8th cruise). The gems were (some) lovely but the prices were extremely inflated. This is the first time we haven't purchased something from a ship gift shop. It lacked things were that would be needed on a trip, I.E. a hat, a sweatshirt, a poncho for the rain, a scarf, etc. Would we go again? Never on this itinerary! Never to stop in Syndey, Canada. Why do you stop there? There is absolutely NOTHING worth seeing or doing in Sydney! When we disembarked in Montreal it was a free for all! VERY UNORGANIZED. It was cold, rainy and windy. Some of us were left to fend for ourselves in the elements. We finally found someone to help with our luggage & paid him for his help. It was much appreciated. We took the tour of Montreal, again, not up to the Silverseas standards. When we arrived at the Montreal airport it was once again a free for all. Very disappointing. On another note, the hotel in New York, The Parker is also below the expected standard for Silverseas! Read Less
Sail Date: September 2018
Embarkation from NYC was fabulous. We arrived in the city a few days early and enjoyed our time there. The ship is clean, well maintained, and attractive. Our cabin was the same. Roshan and Aaron were fantastic at their duties, always ... Read More
Embarkation from NYC was fabulous. We arrived in the city a few days early and enjoyed our time there. The ship is clean, well maintained, and attractive. Our cabin was the same. Roshan and Aaron were fantastic at their duties, always friendly and happy to comply with our requests. We enjoyed most of the dining rooms although we did not go to LaDame because of the upcharge. I can't praise the cruise director, Jimmy, enough. His sense of humor and accessible demeanor made the trip very enjoyable. (I still can't get over the trivial pursuit answer of "The Bodyguard.') As for entertainment, I'd have to say I enjoyed the guitarist most of all. His music selections were ideal and his talent shone with each performance. The other entertainers were quite fun, talented, and friendly. I think my one negative comment would be the need to choreograph the shows more professionally. Now, to the ports. I feel that the Trois Rivieres port could have been omitted and more time spent in Quebec City. The rest of the ports each offered sights and information that were beneficial and enjoyable. As for the shore excursions, the tour guides were fabulous. Each had wonderful senses of humor and their enthusiasm for their home towns was quite apparent and much appreciated. We did not travel with children. Actually, we saw no children on the ship. Of course, it occurred after the start of school. I would return to Quebec City; in fact, we did just that after we disembarked. As for the other ports, none stand out as places to return. That being said, keep in mind that we had already been to Newport and Boston more than once. All in all, we had a fantastic trip. Read Less
Sail Date: September 2018
This was our second cruise with Silversea, and we loved it equally as much! The ship was renovated earlier in the year, so the cabin was state of the art. It was especially helpful to have a bedside electrical outlet for my C-Pap machine. ... Read More
This was our second cruise with Silversea, and we loved it equally as much! The ship was renovated earlier in the year, so the cabin was state of the art. It was especially helpful to have a bedside electrical outlet for my C-Pap machine. And USB ports for charging devices was a plus. The bathroom is so spacious and the shower beats mine at home, with its instant hot water! The bed was so comfy that we slept well every night. We ate at all of the restaurants sans one. The food was beyond fabulous, interesting and beautifully presented. Our butler and room attendant were both very kind, attentive, and caring people. We enjoyed the excursions, which were varied and interesting. My top three: The smaller ship makes for a more intimate vacation, the attentive and caring staff, who appear to never have a bad day; and no 'little darlings' on board! Read Less
Sail Date: September 2018
We picked this cruise to celebrate our 75th and 80th birthdays! It was the perfect venue. My husband has mobility issues and the size of the Silver Spirit was manageable for him. The staff was outstanding in assisting him with the shore ... Read More
We picked this cruise to celebrate our 75th and 80th birthdays! It was the perfect venue. My husband has mobility issues and the size of the Silver Spirit was manageable for him. The staff was outstanding in assisting him with the shore excursions. Our butler was very attentive and we enjoyed the daily breakfast in our stateroom complete with tablecloth and the finery of a hotel. The food is absolutely superb. The restaurants and menu selections are extensive and a culinary delight. We didn't pass up breakfast, lunch or dinner. We ate too many desserts! The entire crew is courteous and efficient and made our voyage delightful. Our suite was decorated with happy birthday balloons and we each received a fabulous, individual cake. The smooth sailing took us to ten destinations filled with beautiful venues and historic sites. All expertly described by the tour guides. Three on shore lunches were indeed a delight! Read Less
1 Helpful Vote
Sail Date: September 2018
We decided to cruise with 7 other friends in our community and always had this itinerary on our ‘bucket list’. The newly renovated ship and its size and amenities seemed to fulfill our requirements.Pre-cruise contacts with Esther Paine ... Read More
We decided to cruise with 7 other friends in our community and always had this itinerary on our ‘bucket list’. The newly renovated ship and its size and amenities seemed to fulfill our requirements.Pre-cruise contacts with Esther Paine from Silverseas were excellent, and we embarked with high expectations for personalized service. Pre-planning of excursions and dining reservations went smoothly with web site. The arrival of the trip diary and luggage tags confirmed this.We had our own pre-arrival and hotel plans, but once we arrived at embarkation port, Silversea took over and we had smooth quick, transition. The cabin was perfect for us, impeccably clean with great service from our butler and porter.Everyone on board ship was smiling, curteous and so willing to serve us! We had anticipated use of the cabin bar, but found that there was constant offering of any liquors mixed drinks, wine, and specialized coffees in so many venues, that we failed to even open one of our bottles of liquor. Being able to freely move about the ship with our abundant choices in restaurants for breakfast, lunch or dinner, or in-between, (or have breakfast room service) allowed us to savor so many different cuisines, that we cancelled our reservation in La Dame.We were never disappointed in Indocine, Atalantide, or LaTerraza. Wine stewards and servers always tried to please us with choices. We were never able to fully take advantage of late-night entertainment, since the 10PM starting time was prohibitive. We enjoyed the ‘cultural’ lectures by Corey Sandler and would suggest more of the same. The guides on our shore excursions were excellent, especially in Saguenay, Sydney,(walking tour) and in extended PEI tour. We were so disappointed that the Fabuleuse performance was cancelled due to poor reservation sign-up, but S/S did not advertise it properly! Triois Rivieres was disappointment, and was not a good investment. Didn’t find anything of interest in Bar Harbor either. Cultural excursions in Boston might include art museums.. we planned our own and used cab service. Our experience persuaded us to sign on for another cruise next year. Read Less
4 Helpful Votes
Sail Date: September 2018
Expensive cruise (cost me 10k with flight) staff never bothered (only waiters giving out drinks all the time) Partially disabled and ordered wheelchair to board the ship. When I arrived was told none available they had ran out but only ... Read More
Expensive cruise (cost me 10k with flight) staff never bothered (only waiters giving out drinks all the time) Partially disabled and ordered wheelchair to board the ship. When I arrived was told none available they had ran out but only a couple of yards to walk or wait 1/2 hour. I walked, Almost 100 yards. Struggled. Passengers asked if I needed help. Staff didn't bother. Lots of restaurants but charged 60 dollars extra in some. Food varied but always luke warm. Breakfast in cabin always came wrong. I complained the first time, to no avail. Even staff when standing next to doors seldom held open for you. Ignorant. The service wasn't as advertised. Packing case/unpacking. Paper on floor after cleaner had come in to clean. Was fed up with it all. The first night was asked if I wanted to sit with someone. I prefer this but was never asked again. Passengers asked me if I wanted to join them though. Found attention from passengers embarassing- but very thoughful . I'm not one to seek attention. I didn't think after compllaining to steward I wanted to complain anymore and cause to be be singled out by the staff. I decided to leave after 3 days. I wrote to Silver seas to ask for plartial refund. 500 dollar onboard credit never spent (couldn't have all been profit) but refused. The cabin was on standby and only booked a couple of weeks before. Cancellation I expect. Silver Spirit did offer 1k on future cruise. This was the last of finances and now on state pension and a bit of disability. Which I did convery to them. So impossible for me a future cruise. This was the cruise of a lifetime for me and the last one. Anyway if free wouldn't go again. Just a bog standard reply from them I expect./ They really don't care (well, they do when you book) ninutes to answer the phone. Week when you complain. Sign of the times. Read Less
3 Helpful Votes
Sail Date: September 2018
The disembakring experience in NYC ruined the cruise. There was no representative from Silversea to assist passnegers attempting to find the bus to LaGuardia airport. No one on the ground knew which bus was destined to this airport. We ... Read More
The disembakring experience in NYC ruined the cruise. There was no representative from Silversea to assist passnegers attempting to find the bus to LaGuardia airport. No one on the ground knew which bus was destined to this airport. We literally wandered around trying the street to find our bus - again NO ONE from Silversea was there to assist this operation. Bus driver admitted he was not familar w/ streets of NYC. He refused to take passengers to their terminal besides terminal B at LaGuardia. I was forced to gather all my luggage abd walk through the airport terminal w/ my luggage trying to find a transit bus to transport me to the Delta terminal at LaGuarda - terminal D. It was a total mess - many passengers were visibly upset. This was excusable on the part of Silversea - you had our money and now we were less than human. Someone from Silversea should be TERMINATED for this toal lack of civilty and service. Many people on the bus voiced the consensus opinion that this will be our last cruise because of the fiasco in NYC. As a trained PH.D. ethicist all the people on the bus to Laguardia should receive financial compensation for the disgraceful behavior we were treated by Silversea. We were viewed as cattle who did not to be treated as a human being.I would gladly talk to some representative, but doubt my opinion matters. You failed to make this cruise memorable by the manner you treated people disembarking the ship in NYC. Shame on Silversea!!! Read Less
Sail Date: September 2018
Enjoyed the whole Silversea experience. But they MUST attend to the internet issue. Cabin was excellent so was service. Menu not changed very often which was disappointing. Ship had unexplained juddering at speeds above about 15 knots. No ... Read More
Enjoyed the whole Silversea experience. But they MUST attend to the internet issue. Cabin was excellent so was service. Menu not changed very often which was disappointing. Ship had unexplained juddering at speeds above about 15 knots. No relationship with sea conditions. Maybe caused by the recent lengthening. Was a bit unpleasant at times. Crew were almost all very obliging and cheerful. I would put our experience on Silver Spirit a little below Crystal. The entertainment was not as good as expected. The amplification of singers and instrumentalists was way over the top and spoiled the effect of good musicians. Not everyone is as deaf as the amplification suggested. These various negatives have prevented me from giving our cruise a top rating. By far the most serious matter was the appalling internet service. We hope to sail on Silversea again but would not do so unless this problem is fixed. Read Less
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates N/A 0.0

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