9 Helpful Votes
Sail Date: February 2018
After reading earlier reviews we specifically asked Silverseas Uk for reassurance that this ship was indeed up to scratch, they said yes we would receive the normal 5 star luxury cruise experience..... basically they didn't tell the ... Read More
After reading earlier reviews we specifically asked Silverseas Uk for reassurance that this ship was indeed up to scratch, they said yes we would receive the normal 5 star luxury cruise experience..... basically they didn't tell the truth as it was anything but. Our $1000 a night suite had worn out soft furnishings and a heavily stained carpet that we avoided walking on with bare feet, the public room soft furnings were also worn and drab, a bit like a care home lounge. The menu choice was restricted to items that had not run out as they reduced stock pre refit which is where the ship will spend the rest of Feb 2018 in a dry dock....they even started to dismantle the ship days before we disembarked....art was removed leaving near bare bulkheads throughout the ship. Food quality was especially poor more like a cross channel ferry than a 5 star lux ship. Entertainment was dire. Staff acted like it was the end of term...which it was for many of them. Needless to say its back to Oceania and we will never trust Silverseas again. Read Less
9 Helpful Votes
Sail Date: February 2018
We've always thoroughly enjoyed our silversea cruises unfortunately not this time . From the moment we stepped onto the ship in Mahe the atmosphere felt different . Reception staff not friendly customer service sadly lacking ... Read More
We've always thoroughly enjoyed our silversea cruises unfortunately not this time . From the moment we stepped onto the ship in Mahe the atmosphere felt different . Reception staff not friendly customer service sadly lacking particularly from 2 people one male and one female who showed no interest at all in any query we made . In my mind first impressions are the most important and they certainly let the company down . Staff attitude in some areas was apathetic gave the impression they did not want to serve us , Service poor in lots of areas particularly Stars where after the food had been served the bar staff were nowhere to be seen . Face recognition sadly lacking this is something that Silverseas has excelled in there was a handful of staff that rembered us mainly because we'd sailed with them before . I have to say most of the staff were friendly and helpful unfortunately you need a few bad staff to lower the ships reputation . The food was very good with a nice choice on the menus . Very disappointing to have only one cooking demonstration . No tasting or drink offered . The Chef had nobody in attendance they all cleared off and he was left with difficulty using the cooker and no Salt and Pepper !!!! Most unimpressive . Entertainment was good We really enjoyed the singer in Stars Claudette had a good voice too . We were made aware countless times the ship was going into dry dock in March . That is no interest to us we spent a lot of money on this cruise and we expected full silversea service which was lacking in lots of ares . We had our photo taken at the Venetian society as we'd achieved 100 days which entitled us to free laundry !!! This photo was taken with the captain . We did not receive a copy of this photo until disembarkation day Adam sorted it out . Once again the reception were most unhelpful and the female hostess should have followed up who had their photo taken that night and dealt with it accordingly . I'm sorry to say that was the nature of most of the cruise . On the plus side we really enjoyed the Indian dancers and the Italian tenor not to mention Claudette and the singer in Stars .Suite was a bit tired mini bar well stocked . Free laundry was great . Butler and Room attendant helpful and pleasant . Pool area was very busy not enough sun beds put out and occupancy rules not adhered to . The Boutique was closed a lot of the time . Delightful girl working there . The merchandise needs addressing it's dowdy and old fashioned and more costume jewlellery should be available Read Less
2 Helpful Votes
Sail Date: February 2018
We (just the two of us) love the size of this ship and that all the cabins are a comfortable size, though we did have a larger cabin on this particular cruise. The service was impeccable as usual and food was very good (and that is saying ... Read More
We (just the two of us) love the size of this ship and that all the cabins are a comfortable size, though we did have a larger cabin on this particular cruise. The service was impeccable as usual and food was very good (and that is saying a lot since I am a very picky eater). We always arrive a few days before our cruise since we know things can go astray (cancelled flights, delayed flights, etc) plus we enjoy resting up and exploring our departure city. We both love the all-inclusiveness of SilverSeas. There was plenty of good entertainment thru out our Cruise. Our room had so much storage space and the closet was very large for a ship. (Drawers and cabinets galore) The balcony was a nice size with a small table for eating, an adjustable lounge chair and a standard cushioned chair. The only negative was the limited movies as I do enjoy watching movies late at night. I'm glad to see this ship going into dry dock for refurbishments--It will be a great Enhancement. Read Less
2 Helpful Votes
Sail Date: February 2018
We have sailed with you for 21 consecutive years. We have always chosen Silversea because of the quality of both staff, the ships themselves and the crew. However, this is the first year that my husband and I have noticed there was a lack ... Read More
We have sailed with you for 21 consecutive years. We have always chosen Silversea because of the quality of both staff, the ships themselves and the crew. However, this is the first year that my husband and I have noticed there was a lack of staff people, not only in the cabins, although our butler was very nice (ALBERT), but in the dining areas as well. I can understand cost cutting to make a profit, but when the quality is sacrificed, I think you begin to have faithful passengers who become dissatisfied. That being said, we have rebooked another trip for next year, but might in the future, consider another line. Another unfortunate event was that your pre cruise safari was fully booked so we did a private safari which was really the highlight of the trip for us. As for the visual, I understand that the SPIRIT was due to go into dry dock to get a bit of refurbishing, shortly after we departed, so I can excuse the "tired" look to the ship. We have a special place in our hearts for Silversea and hopefully will continue to do so. Read Less
3 Helpful Votes
Sail Date: February 2018
Having just returned from a 12 day cruise on the Silver Spirit sailing from the Seychelles to Mumbai I have to report a faultless experience. From the moment we stepped on board, from the “nothing is too much trouble” from the ... Read More
Having just returned from a 12 day cruise on the Silver Spirit sailing from the Seychelles to Mumbai I have to report a faultless experience. From the moment we stepped on board, from the “nothing is too much trouble” from the team, from the most accommodating and genuinely nice butler Vipin and the best housekeeper Jacqui we were pampered and treated as real VIP’s. We were on deck 8 The Spa team are a delight ( go for the Thermal suite package ) if you can giving only 20 guests access to a lovely oasis of steam rooms, sauna, thermal beds, jacuzzi and private sun bathing area. The gym is well equipped although the individual treatments are expensive. The food was superb at every restaurant and Damian the restaurant manager runs a superb food and beverage operation. Our cruise was all inclusive, pre dinner cocktails in the bar in deck 5 became the 7.30pm norm ( try the Bermuda sidecars ) then to dinner in a choice of gastro delight restaurants. I advise to book a few ahead on the my Silverseas web portal you will get when you book - we opted for 2 nights in the Grill on deck 10 - steak on the stone style - 2 nights in Stars a tapas style 7 course taster menu with live singer - 1 night in the Sushi restaurant ( although we did do lunch in there a couple of times ), once in La Terraza on deck 7 and the remainder in the main restaurant on deck 4. Every meal was superb ( make sure you sign up for a galley tour with the head chef one day ). There’s as much or as little as you fancy on the entertainment side from bridge, indoor putting, afternoon quizzes, table tennis tournaments, yoga, Pilates etc - it’s there if you want it. A well stocked library and internet room ( you get 1 hour free Wi-fi a day ) even a connoisseur cigar and brandy bar plus a casino and shops. The daily chronicle let’s you know what’s on and where each day and the dress code for dinner - we had 2 formal nights with black tie, 4 informal nights with jackets and 6 casual nights trousers and shirt or polo shirt - no shorts after 6pm in public areas. There is a nightly show at 10 for an hour to an hour and a half and then your choice of disco with DJ Bart on deck 9 in the panorama lounge or jazz and swing in Stars on deck 7 until the early hours. Trips ashore are extra but are well organised again pre book once you get your log in details to your own mysilverseas account. Will we be back with Silverseas - you bet - we’re already looking for next year - we loved it - it was a total chill out for us - we are mid 50’s and still working so it was an absolute treat to just relax and be so well looked after - some retired guests found the days at Seas a little boring but a good book, a comfy sunbed and a team of friendly staff made our days at sea our favourite days. A brilliant time - thank you to all the team in Silverseas Silver Spirit Read Less
3 Helpful Votes
Sail Date: February 2018
Enjoy all inclusive smaller ships. Spirit going in for a face lift and expansion so will be even nicer ship when completed. Cabins are larger than most... dining experience at lunch is excellent... dinner choices are less appealing. ... Read More
Enjoy all inclusive smaller ships. Spirit going in for a face lift and expansion so will be even nicer ship when completed. Cabins are larger than most... dining experience at lunch is excellent... dinner choices are less appealing. Excellent entertainment. Overall service is outstanding. The ports on this itinerary were very disappointing...but sea days were excellent. Fitness center is very small and poorly laid out... equipment faces the wall...and the TV's and audio were not working. Not really a family cruise...mostly senior adults.. romantic atmosphere. Venetian Society has a couple advantages, discounts, cocktail reception... but given the fact liquor is included for the cruise ...cocktail reception isn't really a perk. As with other cruise lines, if you book another cruise while on board, there's an additional discount... which we wanted to take advantage of but we waited until the last day and the consultant on board was busy with other guests so we missed the opportunity for a 10% discount. Read Less
9 Helpful Votes
Sail Date: January 2018
This was first part of back to back. Capetown to Mumbai. Seemed like good ports. On second leg no outside entertainment. All we had was stable of singers on board. Did have local dancers at one port. A cheap way to stick it to passengers. ... Read More
This was first part of back to back. Capetown to Mumbai. Seemed like good ports. On second leg no outside entertainment. All we had was stable of singers on board. Did have local dancers at one port. A cheap way to stick it to passengers. Main and veranda dining rooms very limited selection. The main dining room had a hamburger every night that had texture of baby food. Salad selection just about same each night mesculan. Not much, not good. All dressings lacked flavor. For an Italian owned ship pasta was pasty and bread sticks on table were soggy half the time. The gelato they served was the worst ever had including all over Italy. Seemed to be water vs. cream. Fish burnt, soup tasteless, portions bigger on our flight home then in dining room. Waiters ability to help in choices non existent due to their lack of English skills. First cruise of 30 days that I lost weight on. Plenty of alcohol. In the cabins no mid sized towels. Only bath and hand. Overall color scheme dark and old. Low ceilings in public rooms. They are going into dry dock about a year late. Limited deck chairs with shade at pool. They increased pool dining area at expense of shade for chairs. No cushions on chairs. Had trouble getting a diet 7up or sprite. Not a US ship so guess not important to them. Balcony chairs have no cushions only straps. They were not comfortable. Entertainment with their singers at times recorded music, might as well have had a CD to listen to. Using their laundry service clothes returned all wet. This is not the way to spend your time or money. There are plenty of good cruise lines that you can travel on. Crystal, Regent, Seabourn and probably many others that provide a value for the money spent. I have had over 50 cruises since 1972 this rates as the worst. NEVER AGAIN Read Less
6 Helpful Votes
Sail Date: January 2018
The ship was shabby- worn out dirty carpets, grubby and dirty upholstery in the public rooms. The staff were obviously demoralised and indifferent to the passengers. The worst feature was Silver Seas arrogance in taking us to horrible ... Read More
The ship was shabby- worn out dirty carpets, grubby and dirty upholstery in the public rooms. The staff were obviously demoralised and indifferent to the passengers. The worst feature was Silver Seas arrogance in taking us to horrible ports - 2 days in Richards Bay - a coal export port in South Africa. Fine if you enjoy coal dust with your meals on deck. Second class entertainers and a Cruise Director who seemed bored and was just going through his usual patter. Dirty sun loungers on the very small and crowded sun deck. Worn out, thin and torn deck towels Grossly overpriced tours arranged by the ship. Very poor meet and greet - mainly concerned with getting a swipe of your credit card ! No meaningful meet and greet after returning from shore visits. Food - good but not exceptional for a cruse line that pretends to be at the top of the cruising league. I am not alone in this view - it represents the view on many fellow passengers that I spoke to on the cruise that left Cape Town this January. Read Less
4 Helpful Votes
Sail Date: January 2018
By comparison with 4.5 company such as Oceania and 4 star cruise company such as Princess or Holland, we do not consider silversea as a 5 Star cruising for the following reasons; - at least 50% of the staff are not easy to approach, ... Read More
By comparison with 4.5 company such as Oceania and 4 star cruise company such as Princess or Holland, we do not consider silversea as a 5 Star cruising for the following reasons; - at least 50% of the staff are not easy to approach, they are not smiling and it looks like we disturb them - the butler of our room was not proactive and the few request we made got poor reception - a lot of small details were not addressed properly: the public restrooms around the pool were dirty and hand soap as well as hand towels were missing, around 3 o’clock in the afternoon no towels were available around the pool, some of the cushion of chairs around nd the pool were dirty - the quality of food at the restaurant on deck4 was inconsistent at lunch as well as dinner time; it was very far from the quality of the meals served by Oceania and even by Princess - except for the speciality restaurant such as the Italian and the French relais&châteaux restaurant ( but we have to pay an additional 60$us for this one) where the meal were very tasty, the other restaurants meals suffer lack of nice presentation and or lack of flavors especially the fish and sea food plates that tasted barely nothing - unlike all other cruise lines that we experimented, there was no special of the day breakfast offered at breakfast time: the breakfast menu was always the same and was identical at the in room service Read Less
1 Helpful Vote
Sail Date: January 2018
Wanted to explore South Africa. Cruise enabled us to see a good deal of this country. We were guided by the knowledge and wisdom of an outstanding lecturer, Rob Prescot and the kind and informative interraction with Ira Feldman.. ... Read More
Wanted to explore South Africa. Cruise enabled us to see a good deal of this country. We were guided by the knowledge and wisdom of an outstanding lecturer, Rob Prescot and the kind and informative interraction with Ira Feldman.. The ship staff was very professional. Excellent service without being overly solicitous. The dining experience was overall outstanding. Top cuisine choices from Japanese to French to Italian and to general cuisine. The entertainment under direction of Adam was outstanding. The young voices were first class. At least two singers were worthy of the Opera staage. The selection and presentation was very professional. The Silver suite was very spacious and the hotel services provided by Al and Niki were excellent. The ports of call were determined by the cruise itinerary and not the very best. Two days in Richards Bay was too much. Too bad you could not find a place to dock closer to Plettenberg Bay and George which is the heart of the Garden route. Read Less
5 Helpful Votes
Sail Date: December 2017
I went on this cruise with my family (five adults total). We are all experienced with cruises and given that this is a luxury line, we were very surprised at the service we received and the low quality of the food and entertainment. The ... Read More
I went on this cruise with my family (five adults total). We are all experienced with cruises and given that this is a luxury line, we were very surprised at the service we received and the low quality of the food and entertainment. The food was on par with cruise lines like Carnival and Celebrity. It was edible but not particularly good, very surprising for such an expensive line. The staff also had no idea how to handle food allergies. At one point, after repeatedly telling the waiter that a member of our party was deathly allergic to shellfish, he delivered soup to that person with crab in it. Luckily, we recognized it before they ate any. The shore excursions were lacking and the staff was difficult to work with and refused to even answer questions. The excursions manager was openly hostile, which is something we have never experienced on any other cruise line. We definitely wouldn't cruise with Silversea again. Read Less
1 Helpful Vote
Sail Date: December 2017
We were were encouraged to continue our explorations along Africa's East Coast because of a very favorable experience with Silver Seas on the Silver Cloud, along Africa's West Coast, 2015, Accra to Capetown. As land/sea world ... Read More
We were were encouraged to continue our explorations along Africa's East Coast because of a very favorable experience with Silver Seas on the Silver Cloud, along Africa's West Coast, 2015, Accra to Capetown. As land/sea world travelers of over 50 years, our global adventures have included 93 cruises on all types of ships, from basic to luxury. Traveling has become increasingly difficult, expensive, and even dangerous. But even with lowered expectations, our voyage on the Silver Spirit was extremely disappointing. The ship is scheduled for dry-dock enlargement in Feb. 2018, and it seemed as though staff on board had already shut down. Entertainment on board was very average, gym poor, single lecturer not to my taste, shipboard activities practically non-existent. Food was uneven,- occasionally excellent and sometimes both poor and chaotic. Service often was patronizing. Madagascar was cancelled because of the plague, but Mozambique Island was a dismal substitute. Tours were overpriced, but necessary because of the danger. Certainly, overcharging for virtually everything does not automatically make for a "luxury" cruise. Read Less
2 Helpful Votes
Sail Date: December 2017
It WAS going to Madagascar, but plague broke out there. They didn't compromise, we didnt for instance, call in at Zanzibar as last minute port space apparently unavailable. Just awful port of call at Mozambigue (an island, desperately ... Read More
It WAS going to Madagascar, but plague broke out there. They didn't compromise, we didnt for instance, call in at Zanzibar as last minute port space apparently unavailable. Just awful port of call at Mozambigue (an island, desperately poor) and 5 sea days, ugh!!! luckily calm seas... nothing to do all day. OK for those lounging x pool but hardly any activities and those there were, very uninteresting. One of the entertainers put on CRAFT, certainly the ship didn't bother unless he had. Days at sea extremely boring. A XMAS/New Year cruise. Hardly ANY decorations and the Xmas day fare was shocking, totally inappropriate. No turkey roast, no gravy, no Xmas pudding. A horrid, horrid menu. NYE not much better. There was a big gap between finishing dinner and when the festivities started around the pool, just sat and looked at each other. A dessert spread laid out, not really interesting. No flowers on tables in dining rooms (told, Xmas decorations took up all the room, WHAT decorations were those?!!) nor attempts to Christmasise the atmosphere, sad. Worst Season on a ship ever. Some years ago, SUN Princess whopped up its Xmas cruise, decs. at all cabin doors, everywhere else, dining tables, adorning steps down to foyer, wonderful NYE's celebrations with champers pyramid, carols, great Xmas music, etc. etc. Went to so much trouble. Hand hygiene NOT attended to, a few hand squirt machines at dining entries, but no attempt to ensure passengers used them. One lecturer who stuck to his boring subjects with heavy Germanic accent, hard to discern. Didn't attend any lectures in consequence... Horrid DARK chocolates in cabin at night. Naturally shore excursions pricey but overall quite good. My butler and cabin girl were good and got what I asked for without hesitation. Other passengers weren't so lucky, complaining bitterly about their cabin staff... LOVED 3 nights Seychelles prior embarkation, helped bond with other passengers and lovely location. Read Less
3 Helpful Votes
Sail Date: December 2017
I chose this trip because of the itinerary and Sil Seas reputation. We went to Abu Dhabi where were were looking forward to seeing the new Louvre; t it was closed on Monday when we arrived!!! Why weren't we told so that we could ... Read More
I chose this trip because of the itinerary and Sil Seas reputation. We went to Abu Dhabi where were were looking forward to seeing the new Louvre; t it was closed on Monday when we arrived!!! Why weren't we told so that we could have gone there from Dubai where we had two days to spend? Two of the five Gulf States were not worth a visit. BTW, Silver Seas should have specified just how "long sleeves' and "appropriate attire" were defined by the mosques. Several women were not allowed in, and I managed to buy long wrap just in time. The food on board was poor!!! The breads were stale, un-warmed and the same old same old every single night. Same old desserts at night as well. Service poor on deck 4 restaurant; we came in at 8 and ended up being 20 minutes late for the ten pm show. Voices of Silver Seas were good only with soloists or duets. Hypnotist was an insult!!! Lectures were uneven: the Indian father and daughter, especially the former, were difficult to understand (accent). Maldives where we landed was a dump. Disembarking took two hours; checking into Seychelles another three. Too late to do anything there. We should have spent several days visiting the beaches and the Botanical Gardens and skipped the Maldives and two of the Emirates. Drill inadequate; our room with hundreds others sent to the theatre instead of muster station. What if theatre was on fire or flooded??? Exercise balls in gym filthy; no elastic stretch bands in sight. Read Less
2 Helpful Votes
Sail Date: December 2017
We boarded the Silver Spirit in Dubai and sailed over to the Seychelles - lovely itinerary with some nice sea days as well. Getting onboard the ship was easy and very fast and just no Q's at all. The ship looked lovely and the ... Read More
We boarded the Silver Spirit in Dubai and sailed over to the Seychelles - lovely itinerary with some nice sea days as well. Getting onboard the ship was easy and very fast and just no Q's at all. The ship looked lovely and the staff were amazing. We ate in most restuarants my favourite been the main dining room and Hot rocks which is up on the pool deck - gorgeous when you are in port to dine up here. The suite was gorgeous lots of space and very nice furnished with a great dressing room area for your clothes and shoes so it keeps your suite tidy. The butler and room attendant looked after us very well and kept our bar and toiletries stocked up. I would bring the butler home if I could. The beauty of Silversea after the lovely ships, staff and food is the size of the ships you sail right into the ports and some destinations you actually over night in which is lovely to do. However if you don't over night they seem to spend a lot longer in port than other cruise ships and the fact you sail right into the port with out getting on the tender boats is a big plus. We did some of the ships excursions which were excellent in Cochin we went on the River Boat and in the Maldives we did the beach visit to a resort - for such a wonderful destination we really needed more time. In Mumbai we took the private car trip with guide which we enjoyed as we could determine how long we were going to stop. Guests onboard are a mix so you find you are not dominated by any nation and a real nice European feel onboard the ship. Entertainment - there is a show each evening and the performs sing extremely well - we liked sitting in the bar and listening to the piano player or the Jazz bar was just excellent. Also enjoy going up to the DJ and sitting on the terrace listening to the music after dinner. Totally recommend for people who like the nicer things in life and enjoy real quality. Not much activities for children so you don't find children onboard really. Read Less
1 Helpful Vote
Sail Date: November 2017
We travelled Barcelona to Rome in November on Silver Spirit we did this cruise to catch the last of sunshine in the med. We started in Barcelona and ended in Rome The embarkation in Barcelona was seamless a perfect start. The main ... Read More
We travelled Barcelona to Rome in November on Silver Spirit we did this cruise to catch the last of sunshine in the med. We started in Barcelona and ended in Rome The embarkation in Barcelona was seamless a perfect start. The main ports of interest were Malta (arriving by sea was majestic) and both sides of Siciily The ship we have sailed in before and were not disappointed. We had a Silver suite and were looked after so well by butler and steward. The food was excellent in main dining room and La Terazza and we loved Hot Rocks where you cook your own food on the deck, so entertaining even if if the weather is not so good! Having also recently travelled on Silver Muse who no longer have a main dining room, we prefer the dining arrangements on Silver Spirit The entertainment was really good especially a visit by Il Vollo which was turned into theatre plus gala dinner. The three singers gave a first class performance which brought the house down Will be booking another Silver Seas cruise soon Read Less
3 Helpful Votes
Sail Date: April 2011
I promised myself I would write this review today as I feel obligated to warn fellow cruisers of our experience as a 7 day cruisers on the tail end of a World Cruise. My husband and I choose this trip as a 25th Anniversary ... Read More
I promised myself I would write this review today as I feel obligated to warn fellow cruisers of our experience as a 7 day cruisers on the tail end of a World Cruise. My husband and I choose this trip as a 25th Anniversary Celebration and fully expected a wonderful cruising experience on the Silver Sea Spirit- cruising the Red Sea- Petra, Sharm, Suez and Alexandria- ending in Greece. We travel a lot but both are still self employed and do not desire to take long vacations, however, we take many small vacations every year. We have traveled from Galapagos, Trans Siberian RR, Borneo, Europe, Turkey, Egypt, South Africa, Morroco, Baltic Countries, South America, etc... We stay at 5 star and we stay at 2 or 3 star accommodations. We enjoy many types of experiences. So I believe we set off on our adventure at Easter to meet up with the Silver Sea Spirit at the Red Sea with good expectations and as experienced travelers. However, we should have known something was wrong from the minute we joined the group on a day trip in Luxor. The cruise director who was there early had no idea we were joining group and questioned us on whether we had paid for that part of excursion-we had.(Though it was free for all other travelers as mid- cruise excursion) After an afternoon of touring in Luxor we boarded the pre-assigned bus #6- which had our name on a list and set off for a 3 hour in the dark trip to Red Sea and Safaga. At arrival on the ship no one greeted us, bus driver stopped us from pulling our own baggage but yet we had to go to a harbor police to find assistance- Silver Sea knew we were on that transfer but made no effort to greet us. Upon arrival in our room, our assigned Butler was off so some one showed us a couple things, no offered to help unpack -champagne and fruit was waiting. I do not know what the purpose of the butlers are other than to bring coffee when I ordered in the morning. There was no attempt to anticipate our needs, no attempt to bring snacks to pool as Beaches/Sandals Butlers do, no attempt to bring canapes/snacks before dinner- nothing. The gift shop was very poor selections on everyday items, I hunted the whole cruise and at the ports for curlers or curling iron, having forgot mine to no avail. Nor did any staff seem to care- Meals were so so and not any better than Carnival. The Supervisor of the Butlers should go to school at Beaches/Sandals and figure out how to be make a vacation truly enjoyable.... Our Butler was nice and brought coffee - when I ordered- that was it..... However, the purpose of my review is to explain NEVER EVER to join a world cruise in the last week or two of their 100 day cruise even if it is free- unless your time is worth nothing- then only if free-- There were no activities on board except shuffleboard, scrabble and bridge that no one was playing. There were no cooking demonstrations, no ice carving, nothing. Even the captain's bridge tour was limited to those who had "signed up 10 days earlier" in Dubai or something, since we joined 7 days after Dubai that was not much help. The staff made no effort to meet us at arrival. (another traveler we met last day advised of same experience.) The staff made no effort to provide any orientation to the few couples that arrived at Safaga. Never ever was there a meeting to acquaint orient, to explain availability of shore excursions, anything about ship, anything about anything- we were just shadows- maybe SPIRTS! who joined at Safaga etc. We were advised when I asked on 4th or 5th day that this had been done earlier in the 100 day world cruise- My newspapers did not start until 3 days later- All I can figure out is the staff was worn out from 100 days or they themselves had joined the world traveler club of which we were not a member. A mention about other travelers- The first couple of days we could not decide if the mostly elderly travelers had a hearing problem or were simple rude. My husband is 85 and I 55, so we are used to dealing with people in this age range. It is common courtesy for us- to say Good Morning to someone we pass in the hall- outside of the restaurant heading in to breakfast- however- they would look past you -like you did not exist- finally, we quit saying good morning. Perhaps none of them could hear- or they were too tired of their trip, or they simply did not associate with the common people who did not have their name engraved on a brass name plate outside their room and only joined the cruise for 7 days- I truly believe it was the latter based upon multiple experiences. So as you can see- a group of very "cliquish" travelers- who already were in the group- (Thought perhaps I was in junior high again and a new kid) and a ship staff that did NOTHING- let me repeat NOTHING to welcome you, to orient you, to provide activities and information to the few couples that joined in Safaga or even Dubai as I was advised from a Dubai embarkation couple. Since, you do not know WHO this handful of newly arrived travelers were- as there was not even an orientation meeting- you couldn't even find travelers with same experience going on. One evening was touted as Arabian night- since we had no pre-warning of this other than the daily paper- I did not bring my Abeya or a head wrap etc, I looked at the yet another empty port town on the Red Sea that we stopped and could find nothing, I looked in ship's gift shop and they had nothing- yet when we arrived at the pool side dinner- (the one special dinner) this whole group of world travelers were dressed the part and dancing and carry-on etc. When I questioned how they could find such outfits and had such warning, I was advised that -oh they bought those in Dubai where they planned it with cruise staff a week before we arrived. I do not understand why the cruise staff could not have had at least some head wraps- etc for sale in the gift shop or something for the rest of us, infidels. The Suez Canal transit was very boring, just desert on both sides and flat, so nothing entertaining like a Panama transit. In addition, the "expert" only spoke from a loud speaker that was not audible from the observation deck. (The stated reason was that a ship of the calibre of Silver Sea Spirit could not figure out how to broadcast in the observation deck/room without broadcasting in the spas.? Go figure..) The last port was Alexandria and as my husband and I sat sipping coffee, a couple walked by that I recalled meeting 6 days early on an elevator and thought they may have arrived the same day as we had arrived. I said hello and we sat and had coffee, they had the exact same opinion on these topics in which I post- When I said to them that I had told my husband that morning that I felt like we were the "Black Sheep of the Cruise"- she laughed and said she had said -just that morning that they were the "Lost Children of the Cruise." They advised that previously they had been on the first week of a world cruise and the experience was totally different and activities were going on- and guests were friendly- (probably didn't realize they were only on for 1 week-ha) Speaking of that the ship staff had a couple special meeting/dinners for these really special people- who were part of the world cruise- which is fine- BUT they still needed to do something for the rest of us. Other than handing us a bucket and mop to mop the floors - we were treated like 4th class travelers. Very poor and one could not PAY me to take another SILVERSEA World cruise-in which I only joined for a week. I might would consider a week or 10 day cruise that all guests were on the same itinerary- however, I would look close at what the ship had to offer in activities on board etc before I wasted my money on Silver Sea again. I did mention the last night my dissatisfaction to the Butler on these issues on the cruise- I did not think much of this was his responsibility- and he immediately brought his supervisor- who had just joined the ship from I think a South America cruise and she was very kind, understanding and seemed genuinely concerned and appeared to believe these issues were unacceptable. At a minimum she had been trained on how to handle a customers dissatisfaction.- not that I ever heard anything more- nor did I really expect to. I was disappointed that the comment questionnaire did not have a company land address to mail them to- therefore I did not take the time to complete as i assumed it would not make it off the ship. In any event, I hope this review helped some in deciding whether to join in the middle of a world cruise---On a side note- since nothing going on- I was able to watch Royal wedding and the Osama death coverage in the beautiful cabin and I appreciated the veranda and the heavy curtain separating the bedroom area from sitting area. LP Read Less
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

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