4 Helpful Votes
Sail Date: December 2014
I requested a refund for the cruise we just took on 12/20/2014 - 1/7/2015. Silversea clearly cheated their naive customers, who paid for the 6-star cruise but received a 2-star experience at best. - The food was terrible, and they ran ... Read More
I requested a refund for the cruise we just took on 12/20/2014 - 1/7/2015. Silversea clearly cheated their naive customers, who paid for the 6-star cruise but received a 2-star experience at best. - The food was terrible, and they ran out of even of that in the end. There were hardly any fruit, stale nuts and terrible frozen fish. -The TV was not working properly. - The new in-residence entertainment team was inexperienced, vulgar with no singing talent. - No aerobic classes or instructor for the first half of the cruise - some passengers complained about dirty carpets and leaking windows Every single passenger complained about this and more. A shameless rip-off by Silversea Read Less
Silver Shadow Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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