32 Helpful Votes
Sail Date: March 2019
I am writing this review after a 3 day pre-cruise itinerary in Hong Kong and first full day, while fresh in my mind. I will add further updates. The airport pickup and transfer well, even though they were not prepared for 4 people with ... Read More
I am writing this review after a 3 day pre-cruise itinerary in Hong Kong and first full day, while fresh in my mind. I will add further updates. The airport pickup and transfer well, even though they were not prepared for 4 people with 2 pieces of luggage with carryons each (although that is what we told them we would have). The Langham Hotel was excellent in all aspects - location, rooms, breakfast provided. The first day tour was just hotel transfer to the hotel, but we booked our own private tour which was great. Day 2 with Regent was really sub-par, made worse by rainy, cloudy weather. Nevertheless, we stuck to the itinerary of a train trip to the top of Victoria Peak for the (non)view (we went to the top to re-board our bus and spent no time there). Then on to our lunch at Stanley Market (which was a pretty poor example of a street market compared to the center of Kowloon). We ate at an authentic buffet lunch of —— German food in Hong Kong! Day 3 was a long trip to Po Lin Monastery (of course the cable car was closed) , a better than expected vegetarian lunch, then a visit to tourist trap Ngong Ping village. Pretty lame day - definitely best to explore on your own and set up private tours. The mid-cruise feedback form was filled with issues. We have not heard back from the crew - do not believe the “commitment to excellence.” They are committed to apologizing and being empathetic, as they have much practice from what I have heard from many other cruisers. More specifics: 1] The towels placed on the poolside chairs are changed once a day. If someone is lying on the towel and leaves, the towels are reused for the unsuspecting next poolside guest. 2] First day of the cruise (we paid plenty extra for alcohol included, but no Riesling wine (they did find one bottle for the 12 day cruise) and no Pina Colada mix ( after 9 days they did get off the ship to get more mix, but ran out after 1 day). 3] Salad poolside is served warm - not kept on ice or refrigerated. The salad plates are hot, also not kept in a cooler. Who really wants warm salad? 4] Same for the sodas. Warm Coke cans are opened - so they are not carbonated well. Poured over ice results in flat, diluted soda. I’ll stick to water, but it is warm if you want it from a bottle (or boxed water) - only water from the ship is cold (gee - wasn’t it brown water in my room)? Even refrigerator in room barely kept drinks cool. 5] Although I had expected great service due to a smaller ship with a high staff:passenger ratio, I felt that the service was really poor compared to Oceana. At the buffets, people were leaning over food and mis-handling the serving utensils (not very hygienic) similar to any Golden Corral in the U.S.)- as opposed to being served by gloved staff. It frequently took my asking servers multiple times to bring me drinks, bread, etc. Sometimes I just got up to do it myself. 6] The food menu is pretty extensive - which is good. The food is generally good (although I personally did not think it was uniformly good, but I did have alternative choices) - not as good as the restaurants I had experienced on Oceana but much better than Royal Carribean. Prime 7 is very good. The staff in the Italian buffet are understaffed and running around making it a hectic, not relaxing dinner, but better the second night. 7] When going on tours, only warm water is handed out when leaving the ship. Cold water is not routinely given out on the buses. Generally, the tour buses are good, the tours are pretty average to sub-par. 8] Now at day 10 after completing Bangkok “2 day“ visit. Rather than dock in Bangkok as was in the original itinerary, we docked 2.5 hours away in Laem Chabang. The excuse was low tide (we found out after boarding, others found out 1 week before). I am sure the real reason was it cheaper, as there were no other cruise ships in our port and other cruise ships were docked in Bangkok at the same time. The times of our docking did not change, so there was no way to reasonably go to Bangkok on day 1, with the “alternative offered was to go to Bangkok on day 1 (and at my own expense) book a hotel room and book my own tours to return on day 2 at 1:30 PM. On day 2 we left at 6 AM to have a very rushed visit to the Grand Palace, canal ride on the Chao Phraya river and a buffet lunch at a Sheraton hotel before returning at 1:30 PM - spent more time driving than touring - 2 days wasted in Thailand. I need to come back another time to actually visit the sites and see Bangkok! The entertainment has been better than expected. Staff are pleasant and very apologetic. When we explained our concerns personally to the ship General Manager, she was understanding and apologetic, offering a laughable $750 credit toward a future cruise, with no adjustment to the top dollar price of this cruise. With more protests, we were offered $750 each current cruise credit or $1500 eachfuture cruise credit. 9] The regular internet is very spotty, which I have found. To be fairly typical at sea. I paid for the upgrade to streaming internet, but became good friends with the internet guru with my daily visits due to inability to access the internet, and inability to stream (I tried to video stream a Peloton 45 minute exercise program, which worked for 12 minutes during my 45 minute exercise period). Other sites would not stream at all. Finally, I was told I would not be charged the $120 for the fast internet access I was not receiving). The good parts of this cruise: 1] The staff are friendly and try to be helpful, but are poorly trained (not their fault) and are limited with the ability to fix issues with a ship that should be taken out of service. The 10 day dry dock is not going to repair all the issues with the ship. They did try hard to address the many issues. 2] Bed is comfortable. The suite is comfortable (excluding the smell, toilet and brown sink water). High beds had plenty of storage underneath for big luggage. 3] Good quality entertainment. 4] Very good food and food choices. 5] We received a credit in order to book our own air travel, and were met in a timely fashion at the airport. Luggage transfers were seamless and done well. 6] Itinerary was good (better than the ports actually docked or the time allotted for touring). 7] Although it took great effort, we did receive $ credit. It did not make up for the lost time and aggravation of our vacation, but at least it was a token acknowledgement that there are major issues with the ship that were known beforehand but not publicized. We paid for a Ritz Carlton , and got a Motel 6 (sorry to Motel 6- as I am sure they have clean water in the bathroom Read Less
8 Helpful Votes
Sail Date: October 2018
I have been a long time Regent cruiser and was concerned about the quality of service after the takeover by Norwegian. In October my wife and I took a 10-day cruise to Canada and then Bermuda. We found the staff as warm and friendly as ... Read More
I have been a long time Regent cruiser and was concerned about the quality of service after the takeover by Norwegian. In October my wife and I took a 10-day cruise to Canada and then Bermuda. We found the staff as warm and friendly as in the past and the food was at least as good. The entertainment was moderate as I expect on a small ship, but the performers were enthusiastic. But… My wife uses a mobility scooter and transport chair which we brought on the cruise. The access to the pool deck and specialty restaurants was made especially difficult. Scooters had to navigate the lip between the corridor and deck and they created an extra barricade with an inclined plane to ease the scooter across the lip. But the plane did not slope to the ground but started with a two-inch vertical rise. To negotiate this the scooter had to be perpendicular to the rise and moving relatively fast. The problem was the stairwell was close to the deck access and there was little room for maneuvering. It was worse leaving the deck since the fast-moving scooter was headed toward the stairwell. A tense experience, to say the least. Leaving the ship in port was an adventure-in-itself. The gangway was set up in much the same way as the as access to the pool deck and disregards the needs of those who need mobility assistance. It took two crew members to move the scooter over the hump. The ship stayed in Bermuda for two days, the longest on the cruise. But none of the excursions were available to the mobility impaired -- even folding wheelchairs. This really did not matter since the gangway was steps rather than an incline. The crew offered to carry my wife and scooter down the steps, but we did not want to be singled out. Finally, the stress was too much and the scooter transmission was damaged. Half way through the cruise we filled out a questionnaire and we expressed these complaints. We were ignored. The changes that would have solved these problems were simple and inexpensive and the failure to implement these changes shows indifference, at best. Read Less
3 Helpful Votes
Sail Date: September 2015
The total cruise was very good, up to the expectation for Regent. Having spent over 400 nights on various of their ships, this did not alter my high expectations and observations. We had some bad luck with the weather, Hurricane edge ... Read More
The total cruise was very good, up to the expectation for Regent. Having spent over 400 nights on various of their ships, this did not alter my high expectations and observations. We had some bad luck with the weather, Hurricane edge off of Mexico-some deep holes in the water to go through- but the ships and crew seemed to handle it well-the guests were very quiet!. Jamie and Dana Logan were the cruise directors and keep things humming. Though we had to skip Cabo because of the swells, the rest of the trip was as promised and up to the Regent standards. The Destinations group reacted to challenges quickly and were very helpful in each of the ports. The routine of exchanging reservation slips for tour groups went well in almost all of the instances. This was my first time on Navigator, and at first was disapointed in the scaled down version from Marsiner and Explorer. Seemed that Main Street was Main Alley, but in retrospect, the compact style layout workes well, it was a surprise that all of the main public lounges are in the aft of the ship. No public areas in the forward portion so you could only see where you have been. The spa occupies these prime forward locations-maybe should be placed elsewhere and open to an observation lounge as on the their shops. The debarcation in Montreal was very efficient. All were off the ship by 9:30, which was a blessing. Would I go on on Navigator again??--Yes, I have booked an African leg in 2016 Read Less
73 Helpful Votes
Sail Date: November 2014
We sailed on "Seven Seas Voyager" in June 2014 and had such a wonderful trip that we booked on "Seven Seas Navigator." Wow! It's like we are on a different (and much inferior,) cruise line! First, the ship ... Read More
We sailed on "Seven Seas Voyager" in June 2014 and had such a wonderful trip that we booked on "Seven Seas Navigator." Wow! It's like we are on a different (and much inferior,) cruise line! First, the ship itself.... Negatives: "Navigator" seems old and tired. There is a positively ALARMING prolonged vibration at times when underway...and we were on the top passenger deck, Deck 11. I saw this mentioned before we sailed in other reviews, so obviously Regent knows about it. But, clearly, they have done nothing to correct it. Nor do they mention or explain it onboard. It's like the proverbial "elephant in the room." The stabilizers, which I believe I read were retrofitted to this ship, do not do much to dampen roll. Additionally, the ship's short length accentuated pitch (forward-to-back motion.) Both combine to provide a much less stable cruise than "Voyager." The rugs and upholstery throughout the ship are stained and often worn-looking. The furniture and paneling are dinged, banged-up and scratched. The first water run into our bathtub was always rusty, (though it did clear quickly.) Here's a BIG one for us. Most of the deck where the Connoisseur Club smoking lounge is positively stank of cigarette smoke. Just walking from the front elevators to the Seven Seas Lounge, where most tours met, resulted in my hair and clothing stinking of smoke for several hours. Phew eee! The 3 elevators, both fore and aft, are arranged in a semi-circle, not in a straight line like "Voyager." I assume this is because "Navigator" is so much smaller. The problem with this is that they wait a very short time after coming to the summons of the button. You have to stand in front of the middle one and sprint to catch whichever of the side ones comes. (We joked that they had a sensor to tell them where you were standing, so the could offer you the one furthest away!) I rolled my husband around on a wheelchair we rented, and we missed A LOT of elevators because it was so difficult, on the padded carpets, to get him to the open one on time. We saw people on foot get left behind, too. We could see when we were ashore that only the very large, high-priced suites had the very comfortable "rattan" lounge chairs and tables on their balconies that we enjoyed in our Penthouse Suite on "Voyager." Our Penthouse on "Navigator" had metal chairs with plastic mesh fabric. Not as comfortable, at all. Positives: Can't think of any for the "physical plant." We should have had our first cruise on "Navigator," not on "Voyager!" Food & Beverages..... Negatives: Service was very slow and spotty, especially at La Veranda and the Pool Grill. It seemed as if the wait staff was more concerned with their own agenda that with the passengers' comfort or needs. At the Pool Grill, we heard a staffer, whose back was turned to the buffet as he worked on equipment behind the buffet, tell a man starting to dish up his breakfast from the that "The Breakfast Buffet here is closed. Go inside to La Veranda." I informed him that the food was still sitting RIGHT THERE, and that I was going to dish up breakfast! He did not object. For heaven's sake!! Repeatedly, main course dishes were not cleared to make room for our dessert. Indeed, wait staff would be busy setting up for the evening dinner service at La Veranda, when it becomes Setti Mari, rather than attending to the guests they had at present. When asked, they did clean the plate, but not the salad plate, rolls, etc. Often, we weren't offered beverages until we asked for them. Service could also be very slow in Prime & and Compass Rose. We spent almost 2 hours getting dinner at Compass Rose, and actually left without dessert because we had sat so long, with out empty entreé dishes before us We didn't want to wind up spending close to 3 hours for the complete dinner. THAT goes from "leisurely" to "too slow!" The beef onboard, whether at Compass Rose or at Prime 7 (which features "USDA Prime beef," they say) was tough AND virtually tasteless, except for the Filet Mignon, which was tender and tasteless! We noticed this on "Voyager," too, and chalked it up to European beef. We had anticipated a good, American steakhouse steak, at least at Prime 7. At these prices, why doesn't Prime 7 have dry-aged prime beef?! They promote it a so special, but it's not special at all. The pasta salads at the Pool Grill were often dried-out, with hard, chewy pasta. Undercooked? Left out too long? Can't say. The first "house" red wines offered were always sharp, rough and acidic. The Sommelier always brought a softer, mellower red when asked, however. Every "Rum Punch" I ordered (when in the Tropics...!) was prepared differently...light and dark rum/only light rum, different amounts of juice and Grenadine, different garnishes, some handled and some dispensed with tongs, etc. Positives: Except for the tough, tasteless beef, the food was very, very good. It was cooked to perfection, and very tasty. (BTW, steaks were always cooked perfectly, as ordered, too.) The pastry chefs are wonderful! Everything they made was delicious! (Too delicious!) Plates and utensils were always clean, with new utensils for each course. Wine glasses in Compass Rose were polished and sparkling. Butler Service: As with "Voyager," our Butler, Abhi, was WONDERFUL. He seemed to truly CARE about our experience. Once, I was in line to talk to Destination Services about a Tour the next day. He had simply seen me walking there with my Tour Tickets as he took a wheelchair passenger upstairs. He came straight back down and asked me what I needed, telling me to go relax while HE took care of it for me. Abhi kept our Suite positively perfect, keeping the refrigerator and fruit dish stocked and bringing us the single-malt Scotch we wanted. He served us dinner, from the Compass Rose menu, on the nights we couldn't face the spotty service at Compass Rose, and breakfast on the mornings we had early tours. He even got me some special almond cookies from the Setti Mari menu! Our butler on "Voyager," Samir, was similarly attentive. I really think the Butlers have their OWN code of conduct, setting for themselves the highest standards of care and concern for their clients. They are a true asset to Regent! Personnel in general: Our personnel problems were mostly related to my husband's need for a wheelchair for long walks. In anticipation, we actually rented a wheelchair, rather than ask Regent personnel to provide one, as we had on "Voyager." There were many, MANY wheelchair-using or elderly passengers on this ship. (One woman was 94!) We imagine that they all shared our problems: It often seemed to us as if this was an "Outward Bound" cruise. The Tours were so strenuous and unaccessible! Indeed, walks to the "tours" were often up to a mile, UPHILL, even if the tour itself was not strenuous. However, unlike some lines, Regent provided no pier-shuttles...you had to walk from the ship or miss out! The "Enrichment" lectures were a wonderful asset tour trip...even though Regent did not provide a way for my husband to appreciate any of the cultures he mentioned. DON'T THEY KNOW THE DEMOGRAPHICS OF THE MAJORITY OF THEIR PASSENGERS?? The people who booked this cruise, by and large, older and sometimes handicapped in some way. But the ADA simply does not apply with this ship! The Destination Services Manager was oppositional and uncaring. Because of her, we cancelled tours we had been looking forward to. She insisted they were "too long a walk," or "too strenuous" for my husband, even with me pushing his chair. In retrospect, she was often wrong about this, since it was eminently possible to wheel him to a tour and keep the wheelchair there for our return. (He can walk, climb steps, etc., but doesn't much stamina.) BTW, I had to push, because no one from Regent was available to do so!! This was not the case on "Voyager." They wheeled him to faraway busses, etc. The Security Staff at the gangway were uncordial and grudging in their assistance to me. My husband could walk down the gangway just fine, but I (I'm 69) could not get his wheelchair down myself. I usually had to ask someone to bring it to the pier for me. Then, no one EVER offered to help me wheel him. Luckily, on Roatan (The place with the mile+ uphill walk,) a Port Security officer carried us on his golf cart to and from the ship. Even I could not have negotiated that grueling walk! I assume it is so long because Royal Caribbean, who built the Port facility, wants passengers exposed to the many, many shops enroute to the busses. hence, they offer no transportation that would by-pass those shops. I can only speculate that Regent gets a cheaper docking fee by also forcing us to endure that long walk, rather that providing us with transport to the busses.   Read Less
Sail Date: November 2014
Our first Regent cruise was on "Voyager" in June 2014. We enjoyed it so much that we booked this one from Miami to Cozumel, Roatan and Belize. At first, we were disappointed with "Navigator." The warm, empathetic ... Read More
Our first Regent cruise was on "Voyager" in June 2014. We enjoyed it so much that we booked this one from Miami to Cozumel, Roatan and Belize. At first, we were disappointed with "Navigator." The warm, empathetic personal care we got on "Voyager" seemed to be lacking. Staff seemed very task-oriented, and not very personal-service-oriented. I mentioned this to the gentleman in charge of this area, and changes were immediately apparent. Staff priorities changed dramatically. We even overheard other diners mentioning it at breakfast. One man said to his wife, "Gosh. They cleared my empty dish right away!" Kudos to Regent and to this manager for being receptive to passenger comments and wishes! "Navigator" is a pleasant, compact ship that fits into many smaller ports. There are fresh flowers everywhere, and lovely places to dine. It IS plagued with an alarming vibration while underway. This is something Regent should address, even if it means taking the ship out of service for a while. There is also a strong, very objectionable smell of cigarette smoke throughout much of the midship area on Deck 6. Surely, better ventilation of the Club Connoisseur, which is the smoking area, is possible. I must say that Regent apparently has not looked carefully at the demographics of their passengers. A great many of our fellow passengers were elderly (one woman was 94) and many were using canes or wheelchairs. However, most of the shore tours planned by Regent required a very great deal of walking just to get to the tour. Unlike, say, the Carnival ships we saw at some ports, Regent does not provide a shuttle to the pier entrance, or to the tour itself. This caused us to have to cancel one planned tour and take another, and to entirely skip touring at another port. At Roaten, we would have missed the tour, which required an uphill walk of over a mile. Luckily for us, a Port Security officer took pity on us, both before and after the tour, and drove us in his golf cart. Read Less
2 Helpful Votes
Sail Date: January 2009
We had booked the cruise with a travel agency in Dallas. I had requested everything to be first class big handicap friendly suite for my parents, handicap friendly limos to and from the airport, etc. My Dad was recently diagnosed with ... Read More
We had booked the cruise with a travel agency in Dallas. I had requested everything to be first class big handicap friendly suite for my parents, handicap friendly limos to and from the airport, etc. My Dad was recently diagnosed with Leukemia as well, so we wanted this to be a special cruise for the three of us and our caregiver. We had traveled on Carnival, Celebrity and Princess before. Carnival was a nightmarish cattle call of humanity...Celebrity was middle of the road with very unfriendly staff and Princess was great but crowded, so we were attracted to the fact that this ship only had 490 passengers and over 800 staffers. After we booked the rooms (I was disappointed that no handicap rooms were available...more about that later), I researched the Navigator online. Apparently it started out as a Russian research ship, then was converted to cruise ship, refurbished in 2006-2008 and the company was subsequently sold from Radisson to Regent. The only negative thing I could find was a lot of discussion online about the famous Navigator rattling sound so I brought as portable fan with me just in case. After 8 days on the Navigator, let me just say that even with my room (531) right next to the dining room, THERE WAS NO RATTLING SOUND to speak of in my suite. I did hear some rattling upstairs prior to some of the shows but that was it. My parents are almost 80 years old and spoke with many of their friends who had traveled on both Regent and Crystal and most found that Regent was far superior in service and food. The average age on Regent was also in the 50-60 range, while everyone told us that Crystal's age was about 80. All drinks are inclusive (Cokes AND spirits) with Regent, so that was a plus as well. We didn't book it until about 90 days before so we ended up paying about $3000/person. The airfare was booked using Advantage miles so we saved about $500/person there. American Airlines was wonderful to work with regarding my father's use of a wheelchair. They called me prior to our departure from Dallas. Someone from A/A was always there for us to help lift my Dad into his seat, whether in Dallas upon Boarding or Fort Lauderdale upon arrival and going back as well. KUDOS TO AMERICAN AIRLINES!!! The limo to the airport in Dallas was great (memo to wheelchair users...better to get a handicap bus next time with a wheelchair lift) but the real nightmare was in Fort Lauderdale. Our travel agent's first screw up was booking a trailer/van to pick us up!!! There was no way my Dad could be lifted into that contraption so I had to call her and she snapped to it and got us a limo (for $210...the going rate for the 3 minute trip to the cruise ships). We didn't get to the docks until about 2:00 (after waiting 45 minutes for the new limo to show up) but once we got there I felt like royalty after being greeted by the Regent staff. They were everywhere!!! "May I help you..." "Yes sir..." "Let me get that for you..." Now I know we are paying for the service BUT IT SURE FELT GOOD!!!! We were greeted with champagne and they even rolled my Dad all the way to his room where we found the next nightmare....The travel agent had requested that a ramp be placed in the room so that the bathroom floor was flush with the suite AND IT WAS NOT THERE....HELP!!!! Well we called the Regent staff (Martha was especially helpful) AND THEY BUILT A RAMP FOR US IN ABOUT 30 MINUTES!!!!! AMAZING SERVICE!!!! I went to my suite and was very pleased with the size of the room. It was especially spacious for me since I was all by myself in the room. Huge walk in closet with safe and wood hangers. Beautiful marble shower and separate tub. Big flat screen TV. Separate sitting area. At first I was disappointed that I had one of the few rooms with no balcony but honestly since I only slept, dressed, showered and ate breakfast in my room during the cruise, I really didn't miss it that much when all was said and done. We changed for dinner and ate in the Compass Room. I loved the fact that there was no assigned seating (like being in the 3rd grade on most ships) and we could dine at whatever time we chose, within reason for dinner and breakfast. Also 24 hour room service, which their caregiver used at 1:00 a.m. to order a sandwich, which got there hot in about ten minutes!!! I ate breakfast almost everyday in my room after that and it got there right on time, was hot and delicious EVERY SINGLE TIME!!!!!! After dinner they went to the show and I went to the casino. I love poker and craps and was disappointed that they had taken out the poker table, but was quickly assured by Helene, the casino staff manager that the craps table action would more than make up for it. AND SHE WAS RIGHT!!!! I spent most of the next 6 nights at the craps table either right after dinner or after the show for the evening and met some great folks there (Chet, Danny, Kirby, Richard) and the casino staff was fantastic!!!!! KUDOS TO HELENE!!!!! Quite by accident we met the couple in 529, which was the room in between our two rooms and we spent the rest of the cruise with them (Holly and Joe) and their friends (Chris and Jamie). I won't say more, except we have met new friends for life and are still communicating with them and we have Regent to thank for bringing us all together (the first thing or the second thing?...what thing?...OOOOOUUUUUUU!!!!!) We ate dinner one night in Portofino's and was disappointed by the food...EAT AT COMPASS!!! The shows that I saw were mediocre at best. The Buddy Holly impersonator was about as good as a bad Karaoke singer and the Vegas Rat Pack review was just awful (how can you do Elvis with no sideburns or sunglasses? how can you do Dean Martin without a drink in your hand??). My parents and their caregiver loved the Motown show and everyone talked about how our caregiver was dancing on her feet throughout the whole show (I guess she was easy to spot, what being the only African-American woman on the ship!). There was always room at the pool...I never had to wait for anything...It was just wonderful!!!!! One very bad incident. Our caregiver had a seizure in Puerto Rico (she had a history of heart problems) and had to be hospitalized and we later flew her home to Dallas...(NOTE...ALWAYS BUY TRIP CANCELLATION INSURANCE,,,IT PAID FOR HER ENTIRE HOSPITAL STAY, THE FLIGHT HOME AND ALL ARRANGEMENTS,,,WHEW!!!!). The quality of food was excellent, especially the soups which were indescribably delicious!!! The level of service was amazing, especially since ALL TIPPING WAS INCLUDED!!!! I had a massage, which was awesome and my Mom had two complete makeover days (all free since when we boarded we all had any where from $300 to $600 ship credits given to us to spend on massages, cigars, Regent wear, etc.) Look...if you want a non stop party cruise with lots of screaming and yelling and drunk idiots, THIS IS NOT FOR YOU...But if you want class, fine dining, great company, quiet and efficient service, then by all means...BON VOYAGE!!!! I AM DEFINITELY CRUISING AGAIN WITH REGENT!!!!!!!!!!!!!!!!!! Read Less
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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