110 Helpful Votes
Sail Date: February 2017
We chose this cruise for our 40th anniversary. We felt totally invisible to the crew and staff. Hard to imagine that so many staff can look without really seeing, There were exceptions and some good service but not the norm. Order a coke ... Read More
We chose this cruise for our 40th anniversary. We felt totally invisible to the crew and staff. Hard to imagine that so many staff can look without really seeing, There were exceptions and some good service but not the norm. Order a coke with lunch...never came. Order juice at breakfast...never came. Order a salad for dinner...get someone else's salad and have it wisked away after 5 minutes...oopps! hope you did not sneeze in it before we took it to the other table. The entertainment was mediocre except for the comedian. The dancing was very suggestive and cheap and a little embarrassing to watch with your wife. Watching soft porn? Could not understand the captain's announcements. The excursions were not really that great unless you were interested in looking at old sugar plantations endlessly. The islands are very full of litter. Unemployment is high and poverty is seen everywhere. We will choose another cruise route and itinerary next time. The weather was great. but good luck getting a chair on the pool deck as they could not possibly seat the hundreds of guests who wanted to be there. save a seat the first day and claim it for the whole cruise like everyone else or don't even try to get one later. they let people save the chairs all day even when they are not using them. on a good note...the ship decor is outstanding. Read Less
95 Helpful Votes
Sail Date: February 2017
We chose to go with Regent for the 3rd year in a row after very good experience on the Navigator. Explorer has been hyped as the most luxurious cruise liner in the World, so we thought we would try her. She looks beautiful and the ... Read More
We chose to go with Regent for the 3rd year in a row after very good experience on the Navigator. Explorer has been hyped as the most luxurious cruise liner in the World, so we thought we would try her. She looks beautiful and the interior art, decor and appearance is gorgeous and the furniture is very comfortable too. First impressions are very good. The main problem for us and a number of other passengers we spoke to was just how she failed to provide the level of comfort required of a luxury ship when sailing. Even in calm waters at the stern of the ship where most restaurants are, she 'jogs' from side to side, like a car with an out of balance wheel, then when seas become a little more challenging (but no more than a Force 2-3) our suite would groan and creak like an old Spanish Galleon! The ride was on occasion akin to that of a car ferry crossing the Irish Sea, with lots of slapping and banging going on. Fortunately after 4 or 5 days the seas became like a mill-pond, so the majority of the problems subsided but the 'jog' persisted. Unfortunately, the staff on the ship seemed rather laissez-faire and on several occasions we had to 'chase-up' instructions for drinks, towels and general service. This was very surprising and disappointing because as previously mentioned our experience with Regent in the past has been excellent. Moving on to our suite, 810. There was no cold water to the wash basins...just tepid...not great for cleaning your teeth, obviously not fixable during our cruise! The satellite TV reception was poor and the sound system akin to my transistor radio of the 60's. The patio door was almost impossible to close properly and whistled and sang in the wind all night long. Drawers and cupboards were poorly fitted and in our opinion were not of the expected quality, having pull handles with very sharp edges. The ensuite door would not close without slamming, not desirable for your partner asleep after your mid-night visit to the bathroom. The internet package only allows for one user at a time....trips out often and is extremely slow. There is a limited number of music channels on the TV and no facility to play your own music through the suite system, via iPod or MP3. Annoyingly, the walk-in closet door was not lockable in the open position and had a tendency to close itself, cutting the lights whilst you are inside. The ensuite door has deep scratches in it, where the suite door can run into it when opened. Finally, one of the two quality coat hooks behind the door has broken off and been replaced by a cheap 50 cent chrome one, that you might put in your garden shed! The bed is very comfortable, the 2 seater couch is not and there is only one chair in the suite, so with no 4th chair its not possible to entertain friends for a pre-dinner cocktail. Our room stewards were very good. Room Service. We called it once for some Champagne and Shrimps, so we could watch the sunset. It didn't arrive. A bottle of Champagne arrived 90 minutes later as were were going to dinner. Someone forgot.....The F&B manager and Head Chef were nice and very apologetic....but the moment had gone. Generally, the restaurant food was very good. Especially in the Pacific Rim and Chartreuse, however, on several occasions it was overcooked and had to be sent back. The Veranda cafe is great for breakfast but there are never any berries on display, be warned that if you want anything not on show, someone has to go 'downstairs' for it...and that takes time. There are never any 'no sugar added' deserts available, which was very surprising and maybe a policy with this ship but for diabetics and those conscious of sugar intake, only 'nsa' cookies were available. Overall, we enjoyed the cruise, as the weather was very good and we met some nice people. However, we would not travel on the Explorer again, as we believe that it has problems in terms of comfort and service and does not represent the value expected.This would not deter us from travelling with Regent again but we would probably go with Silversea or Seaborn for the next cruise Read Less
55 Helpful Votes
Sail Date: January 2017
Have been a Celebrity regular. My wife wanted to try Regent because she had heard so much about it and especially this new ship, the Explorer. Beautiful ship. Included tours very poor. 34+ people on a bus and not well organized or ... Read More
Have been a Celebrity regular. My wife wanted to try Regent because she had heard so much about it and especially this new ship, the Explorer. Beautiful ship. Included tours very poor. 34+ people on a bus and not well organized or interesting. Some food good, some very poor (Worst Veal Marsala I have ever eaten). Certainly not worth the cost difference over Celebrity, Bar staff and servers very inattentive and slow and forgot requests easily. Lecturers were great and the ship's group of entertainers were amazing and interacted with the passengers which was fun. Special call out to Stephanie Londino, lead singer, who is the best. Deserves a better gig in the future. Cruise cost over double a Celebrity cruise and not close to worth the difference. Will not be a Regent returnee. They seem to cater to people who need to be totally pampered and are not interested in do thing for themselves. Read Less
4 Helpful Votes
Sail Date: November 2017
Whilst the ship in general was really luxurious the time given to the shipyard to complete the fitting out showed in many areas:- Balcony door could not be opened from the outside on 3 occasions. Shower head was hanging loose from ... Read More
Whilst the ship in general was really luxurious the time given to the shipyard to complete the fitting out showed in many areas:- Balcony door could not be opened from the outside on 3 occasions. Shower head was hanging loose from ceiling in cabin Painting on a wall in cabin 15mm on the slant, visible and noticeable. In the Meridian lounge part of the ceiling decorations fell to the floor, luckily nobody was hurt. Marble in shower and toilet were badly stained, possibly from chemicals in the water as the walls (same marble) were clean. Piece of decorative grill in theatre broke away when slightly leaning against it. Whilst all but the stained marble (was told there were many cabins like this and it was a warranty issue with the suppliers) were dealt with in a few hours it did raise questions of why (a) nobody had reported them before - the ship had been at sea for over 2 years (b) why cabin steward had not reported these problems There were several other very minor finishing touches that were of either a poor quality or had just not stood the test of 2 years in service. There was also confusion regarding dress code in Compass Rose, Men had to wear trousers (not jeans as the other ships) BUT on the last night we were informed casual dress was OK - the crew member on the door on the last night was not informed and he was sending fellow passengers to La Veranda for their final meal. I showed the crew member a copy of Passages where the relaxed dress code was mentioned but he still had to go to the Manager for confirmation. Read Less
5 Helpful Votes
Sail Date: January 2017
Yes, this is a beautiful ship. Cabins have loads of storage room, food is wonderful, and the drinks never stop flowing, Actually, the amount and quality of liquer available is incredible. Pre dinner cocktails are accompanied by ... Read More
Yes, this is a beautiful ship. Cabins have loads of storage room, food is wonderful, and the drinks never stop flowing, Actually, the amount and quality of liquer available is incredible. Pre dinner cocktails are accompanied by appetizers, and that is shortly after 4:00PM tea time. so much foodi. BUT,shore excursions are not the highlight. FOr most ports, staying aboard is preferable. most excursions begin with at least an hour bus ride. now these do enable you to see the countryside, but after that the feature of the excursion still is disappointing. all of the onboard staff is so observant and always cheerful. THeree is always someone cleaning and polishing . the entertainment is ok. the production company is made up of very talented young people,who have been given less than spectacular material. WE especially enjoyed the house bands Dixieland presentation the last night. Heard only positive comments about the lecturers on board.Cooking class was fun,and there are many activities during the day if you wish to participate. current movies are offered in the theatre with popcorn! SEating in the theatre is poorly designed. it is nearly impossible to move along with rows with benches and tables. THe rows with rotating chairs have more leg room. Sight lines from the balcony are terrible BOth embarkation and disembarking are well organized. Read Less
17 Helpful Votes
Sail Date: October 2016
This is our 4th Regent cruise. The fact that the Regent Seven Seas Explorer was a new ship was nice but we chose this cruise for the itinerary - Istanbul to Israel via the Greek Isles and Egypt but mostly for the Egypt portion which was 2 ... Read More
This is our 4th Regent cruise. The fact that the Regent Seven Seas Explorer was a new ship was nice but we chose this cruise for the itinerary - Istanbul to Israel via the Greek Isles and Egypt but mostly for the Egypt portion which was 2 ports. Istanbul was cancelled well in advance and the ship was rerouted out of Venice. The Egypt portion was then cancelled AFTER the refund policy period. Very suspiciously timed. Embarkation was a long walk from the port entrance with no shuttle service offered which I would have expected given it was Regent. Average age is higher - luxury cruise plus timing. 3 children on board, all very well behaved. This is not a kid cruise. Public areas - Beautiful decorative details with marble and glass. There is lots of room between seats. Lots of space. Pool area deck lounges were padded and plentiful with double lounges and covered lounges. There was lots of room between chairs and tables in lounges, dining, public areas. Cabin - Our cabin was category G2, suite 881 located on the aft end of the ship. The miscellaneous details and decor were very nice - glass front cabinetry, marble floors and the best cruise ship bed we've ever been in. The floor space of the balcony was larger on the back end of the ship but due to the slope of the solid railing the usable portion was similar to others of the same category. The railing on the back is solid vs the suites on port and starboard which you can see through. The cabin was not as large as expected but the bathroom is quite a nice size with a large shower. The TV was oddly placed in front of the bed vs the couch so you had to be in bed to watch TV which makes it impossible for one person to stay up and watch a movie while the other one sleeps. The movie selection was very good. No CNN or ESPN but there was BBC, CNBC and MSNBC Food/Dining - the quality was good and plentiful with an incredible selection. Compass Rose was the main dining and very noisy which I would have expected to be muffled given the pickiness of some of the other details put into the ship. You could ask for a table in the back where the ceilings were lower making it quieter for a better dining experience. The menu was very good in Compass Rose and once we found the quiet place, we preferred it. Seti Mari was our first choice due to their appetizer buffet and dinner being off the menu and served. But Seti Mari became busier as the cruise went on and there was quite a wait to get in. Hint - go early or you may have to wait. Breakfasts and lunches at la Veranda had good selections and the produce was good quality. The pool buffet was a smaller selection but you could order off a menu for a better selection. The specialty dining venues were nice and very popular but other than one visit each, we opted for the non-reservation venues. Service - They boast a higher crew per passenger but we found that too many people reduced the service. Sometimes the staff was tripping over each other and sometimes they ignored thinking someone else had already taken care of it. Overall the staff was very nice and helpful but efficiency was not their strong suit. Entertainment - The main show room is poorly designed with many obstructed seats not only from support poles but from balcony overhangs and security railings. We attended one lecture and one show. We walked out of the show due to quality. They did have a strings group and a piano entertainer which we enjoyed at other venues. Excursions - they had a nice selection of excursions and the staff was very accommodating to changes. Spa Facilities - While we are not typically spa people, this spa was fabulous. Overall we enjoyed the cruise. It was still a Regent luxury quality cruise which is premium to mass market cruise lines which we also take as we are itinerary driven. Given the right itinerary, we will take Regent again. Read Less
3 Helpful Votes
Sail Date: March 2018
After a dozen cruises on large common cruise lines, my husband and I chose Regent. We’ve been on the 7 Seas Explorer 3 times in the past 3 years. We plan on going on another Regent cruise, they are that good. The first two were in ... Read More
After a dozen cruises on large common cruise lines, my husband and I chose Regent. We’ve been on the 7 Seas Explorer 3 times in the past 3 years. We plan on going on another Regent cruise, they are that good. The first two were in Europe and the last one was in the Caribbean. We are in our early 60’s, fit, & seasoned travelers. All 3 of the cruises had truly excellent service in all areas. This is a main attraction along with their gourmet food. All 3 times we have had true culinary experiences in their restaurants, Prime 7 and Pacific Rim in particular. Their service and food are clearly superior to all the major large cruise lines. Although Regent is a more expensive cruise line, it’s totally worth it. Also, all of the tipping/service charges are included. For me, that’s a relief. It’s hard to figure out how they get such friendly, helpful, respectful workers but they do. All of the rooms have verandas, as well. The majority of the passengers of the 3 we were on, were probably average age of 70 - at least it seemed like it. I’d like to know the true average age. To be honest, on the first night of the first cruise I looked around the dining room and the main lobby and thought: “OMG, I am trapped in in floating nursing home.” There are a lot of slow-moving passengers using canes and walkers which is quite a contrast to some of the other cruise lines we’ve been on. Some have wheelchairs and personal assistants; but as the week went on, we realized there were a lot of advantages to being the younger ones on an older-person’s cruise. First of all, I ended up being inspired by these older, handicapped passengers who continued to enjoy life despite their difficulties with ambulation etc. Most of the time, they yield the hallway to the faster-moving passengers. They are respectful and courteous. They converse in just the right amount of pleasantries. If you wanted to talk, most had very interesting lives and stories to tell. Never even once did we see anyone drunk or causing a problem. The “active” excursions are usually small since most of the older passengers choose less energetic tours (there were only 6 of us who went on the jungle river tubing experience in Belize - which actually was rather boring and don’t recommend it but it was very personalized). The gym and spa area are practically empty (except for a few of the staff working out). I found all of this to be tremendously advantageous. A few tips: If you can’t get the excursion you want when you first book your cruise on line - check back before you leave and definitely when you get on board. People often cancel and the cruise line adds excursions. You can almost always get what you want if you are a little persistent. The excursions in Europe were really well done and totally worth going on - even if you’re not a group-tour kind of person. The tour guides know the history, culture, and geography of the area and it’s a very good learning experience. There wasn’t even one disappointing tour. It’s a little frustrating with loading up the bus with slow-moving passengers but as long as you know it ahead of time, just don’t rush back to be first on the bus. Linger at your destination and enjoy the extra time while the bus is being loaded. I could go on FOREVER about the EXCELLENT ports of call in Europe; but suffice it to say you would not be disappointed on the cruise that starts in Rome going through the Mediterranean or the cruise that starts in Athens and goes up the Aegean coast line. They were truly breathtaking & fascinating. The Caribbean excursions were not as good as the European cruise excursions; but I think it’s a reflection of the countries. The tour guides in Belize, Guatemala, and especially Honduras were somewhat disorganized and the guides had little to say on the bus which was a bit disappointing but not a huge negative. All of the Mexican ports of call, the Grand Cayman, and Key West were terrific though. For us, the Caribbean excursions took up so much time that there was little or no time left to look around the port on our own. For that reason, here’s another tip: most excursions meet in the ship theatre using a ticket system. Once you get your ticket, you meet your group out on the pier. If your excursion is a couple hours after the ship docks, you don’t have to wait around for your tour. You can go out - check out the port area - and come back for your excursion. Twice we missed an opportunity to see a port because we thought we’d have time afterwards but the shops were closed when we got back. We should have gone out before our excursion. We took excursions in Guatemala and Honduras that involved long bus rides through poverty stricken areas. I felt sad seeing all that - such that I wished I was there on a mission trip rather than as a tourist. There’s nothing anybody can do about that but something to keep in mind if seeing all that on a vacation would bother you. Book your specialty restaurant reservations early - the prime times around 7 pm go fast. The Compass Rose serves excellent food if you don’t get all the specialty reservations you want, though. No worries - you won’t have mediocre food anywhere on that ship. Remember that room service is 24/7 and they do a great job. If you want to book spa services (especially on Days at Sea) do that early too. Something else to keep in mind, the medical office has very limited services. We had an accident on one of the excursions causing large bruising and scrapes but we had to see the security officer first to determine if we were truly on a ship-sponsored excursion before they would take care of us. They didn’t do any of the wound care - they just gave us supplies to do it ourselves. For a variety of reasons, passengers are safer all-around if they stick with ship-sponsored excursions. As always when traveling, you have to really keep your wits about you. On our Regent cruise that stopped in Venice, I had my phone stolen by the port screening person as it went through the X-ray machine. I didn’t notice right away but went back in less than a minute and I got no cooperation from anyone to help me get it back. It was very upsetting. Stay at the screening place until you confirm all of your belongings are there. On the European cruises, the speaker was Terry Bishop. He’s unbelievable. He mixed knowledge, humor, and music perfectly. We looked forward to the lectures every day. The speaker series on the Caribbean cruise was terrible, though. For some reason, the cruise line decided to go political and had a speaker who discussed one side of US politics. That was very disappointing. As with all cruise lines - the daily activities sheet is important to check. There’s a LOT going on around the ship each day and it’s easy to miss out on something if you don’t check out the schedule of daily events. Their small-group bands, theatre shows, comedians, etc are all good. One night there was a party on the pool deck with the buffet & dancing under the stars that was really tremendous. Overall - this is a 5 star, sophisticated cruise line providing cultural experiences and good fun. Read Less
Sail Date: February 2018
Introduced friend to Regent. She contacted me since her husband was out of town and she wanted to get away. I had been after them to try Regent, and this was the perfect opportunity. Regent certainly didn't disappoint. We had some ... Read More
Introduced friend to Regent. She contacted me since her husband was out of town and she wanted to get away. I had been after them to try Regent, and this was the perfect opportunity. Regent certainly didn't disappoint. We had some concerns about the activity scheduling and one of the speakers, but other than that, Regent provides an excellent vacation. Great choice. I normally do not room with anyone, but this time I did, and because of the room layout, it made sharing a lot easier. I could only suggest that another small chair be included as the couch is very small. Our room stewards were first class. Once we had told them our schedule and likes, there was never a moment when we needed to ask a second time. The restaurants are extremely well-run and have attentive staff. I did not attend the shows as I m a very early riser and the shows are very late. Read Less
7 Helpful Votes
Sail Date: February 2018
I researched the small luxury cruise market for a year. All of them. On advice from an advisor, I took a deep dive in Regent and with excursions included we concluded this was the best value proposition. Having been with Silver Sea ... Read More
I researched the small luxury cruise market for a year. All of them. On advice from an advisor, I took a deep dive in Regent and with excursions included we concluded this was the best value proposition. Having been with Silver Sea (and loving it), the a' la carte excursions were a budget ding we didn't appreciate since they were totally uncoordinated with the boat. Explorer out of Miami for a western Caribbean 10-day ride was superb from start to finish. Could I complain about loss of the launderette for 3 days before disembarkation...sure. Could I complain about the loss of hot water on the day we returned to port...sure. Could I complain about the really lousy Wi-Fi after they touted such great reach...sure. But at $1,300/day on a beautiful boat, excellent dining at all levels, superb service, fine finishes and furniture, very good entertainment, suite attendants that fell over themselves to please and several excursions that were excellent...could I complain? Absolutely not. Several reviewers obviously have had difficult lives given the petty issues they raised. Give me a break. If that is all you have to say about a once-in-a-lifetime experience, sit in your cabin and sulk. The signature restaurants were fine but we found the Compass Rose, in many ways, better. Spacious, vast and open. If you lay out all the menus side by side, there are many resemblances...there have to be. The signature restaurants finish your orders as much is prepared in the Compass Rose. We took the kitchen tour and learned this. There were two ports where we were tendered. Takes time, rides can be rough. We chose mid-ships, deck 6, cabin 612, port side. Great choice. No to minimum engine noise, easy and fast access to disembarkation by stairs. Being up high is hype and a cost for those that don't care. Be close to the theatre, the main restaurant, the lobby and deck 4. Trust me, it is worth it. La Veranda/Sette Mari is fun particularly when you take the stern deck area for breakfast or dinner. Room service on two days was precise and as ordered. This is a great time saver on early excursion days. The pool deck is what you find on the $200/day boats. Crowded with lounges occupied all day. Eh! The excursions to the ruins were terrific even if tiring due to long bus rides but we knew this. The other typical tourist trips were disappointing but we just made the wrong choices. Regent gives you plenty options. If in doubt, ask. Joanne's on-board lectures were fine but you should never just read your slides to adults who might just be able to read as well. Enrich!!! Would we book another...absolutely but it will be a year or so. Cruising for us is special, not routine. Enjoy. Read Less
6 Helpful Votes
Sail Date: September 2017
We chose this cruise because we wanted to try Explorer and thought the ports ideal for us, especially with a Southampton start. We boarded and both said WOW. It really is a fantastic ship. From the artwork to the furnishings and ... Read More
We chose this cruise because we wanted to try Explorer and thought the ports ideal for us, especially with a Southampton start. We boarded and both said WOW. It really is a fantastic ship. From the artwork to the furnishings and crockery. We were 'processed' quickly at 12 noon and then to a delicious buffet lunch. Once the suites were available we unpacked and found we still had spare drawers and cupboards. The room was beautiful, super bathroom with 2 basins, separate shower and bath. Someone had commented earlier that our room (810) had a lot of teething troubles. I'm glad to say that everything had been put right, except what he described as a 50 cent hook replacing a lost one; we mentioned this to Reception and it was changed within an hour. What he failed to add was that the F2 cabin is so spacious. Crew was uniformly brilliant - always a smile. We dined twice in Prime Seven and Chartreuse, once in Sette Mari, and the rest of the time in Compass Rose. Prime Seven just about the best, Compass Rose good too, but we were never disappointed by the choice or the quality. The last dinner in Compass Rose was outstanding. Wine flowed freely, and if we were always offered a wine that was not to our taste we were immediately offered several alternatives. Cruise Critic had organised a Meet and Mingle on Day 2, and we were pleased and surprised that the Master and some senior officers joined us. This was typical of the approachability of everyone on the ship. We don't do many excursions, preferring in general to walk around the town, but those we did take were also well organised. Bilbao was outstanding, mainly because of the Guggenheim Museum, but we love Bordeaux (where we moored right in the middle of the City), Porto and Lisbon. Finally the infinity pool at the Spa deserves a mention. While my wife had a massage I took the opportunity to sit on the aft deck and use the pool as we sailed down the river out of Bordeaux. This was day 4, and I was told I was only the second person to use it - a hidden secret indeed. We can't recommend Regent enough, especially Explorer. Read Less
Sail Date: August 2017
This cruise took us from Iceland, through the Faroe and Shetland Islands, to Norway, Sweden, and ending in Copenhagen. What a wonderful experience - we will find it difficult to “go back” to regular cruising. The service was ... Read More
This cruise took us from Iceland, through the Faroe and Shetland Islands, to Norway, Sweden, and ending in Copenhagen. What a wonderful experience - we will find it difficult to “go back” to regular cruising. The service was outstanding, drinks were generous and ubiquitous, our cabin was so luxurious that we didn’t mind spending time in it, excursions were informative and geared to the capabilities of the “over 55” set that is the primary passenger profile. Beautiful ship with original artwork, glass sculptures, etc. Only complaint is that, since airfare is included, they make the arrangements, and you have no say in your air itinerary unless you pay a $175pp fee. Domestic airfare is coach, not what you expect for a luxury line that transports you in Business Class for overseas travel. Our next cruise leaves Miami and ends up in San Francisco - we don’t expect to have to travel coach cross-country, and the cost for upgrade is very high. The rebate if you choose not to use their airfare is not enough to cover travel cost. We do like the convenience and security of using them to book air, but wish that they would just include travel arrangements that are suitable for a luxury vacation for ALL of their cruises.. We did have to stand outside in a cold wind with slight rain, waiting to embark onto the ship. Other passengers told us that having to stand in line out in the cold (and it’s cold in Iceland even in August) was not normal. Did not like that. Hotel in Reykjavik was poor, but they are building more new ones all around. Our room was small, no A/C so we had to keep the window open even in the rain, listening to the traffic below. Mold in the shower. I suggest RSSC find a better hotel there or get the Blue to improve. Read Less
6 Helpful Votes
Sail Date: June 2017
We were on the Explorer from June 3 to June 14th and had a wonderful time. The ship is stunning and the itinerary was very good. We loved our Penthouse Cabin 948 with its' fabulous bathroom! The beds are so comfortable, the room ... Read More
We were on the Explorer from June 3 to June 14th and had a wonderful time. The ship is stunning and the itinerary was very good. We loved our Penthouse Cabin 948 with its' fabulous bathroom! The beds are so comfortable, the room beautifully furnished, and we really liked the big balcony with sectional sofa and a table with chairs. Besides Compass Rose, where we had some trouble getting our meal and/or a server to pay attention to us (to the point where we had to leave the restaurant and find coffee and tea at another venue) we found all the restaurants truly wonderful, both with food and service. We really liked the entertainment and the Cruise Director was fabulous with a fun personality. The Ports were great; unfortunately we had some really bad weather at one tender port, Edinburgh, and had a very rough and uncomfortable tender ride. One of our last ports in Ireland - Cork/Cobh was cancelled because we could not get a tug boat escort out of Liverpool until late in the evening not leaving enough time at Cork/Cobh to allow for time at that port- we were very disappointed when that occurred. However, we enjoyed all of our excursions, but especially the Giants Causeway and Dartmouth River Cruise/Steam Train round robin. On all of our tours, the bus drivers and tour guides were helpful and informative. I especially liked the fact that we were not "jammed" into full coaches on any of our excursions making our travels more comfortable and enjoyable. Read Less
9 Helpful Votes
Sail Date: April 2017
My wife and I have just returned from a wonderful Mediterranean cruise on the RSS Explorer, it certainly lived up to all expectations and even surpassed some. The suite we had chosen (Concierge) was perfect, very comfortable bed, good ... Read More
My wife and I have just returned from a wonderful Mediterranean cruise on the RSS Explorer, it certainly lived up to all expectations and even surpassed some. The suite we had chosen (Concierge) was perfect, very comfortable bed, good sized suite with an exceptional balcony, lovely bathroom nice amenities and a perfect walk in closet and a well-stocked mini-bar, enjoying my G&T on the balcony each evening. Dining on board was a delight, we dined at all the restaurants on board, our favourites were Sette Mari at La Veranda and Prime7 and overall we had wonderful meals at every restaurant we dined at with lovely wines. I also liked very much the fact that as with some lines they have formal nights (Black Tie) with RSSC it is smart casual. Excursions - varied from okay to excellent. The only criticism about the excursions was the time they started, the majority of the excursions began at 08:00-08:15 am. This was far too early. The ideal start time I believe would have been 09:15 allowing for time to begin the day and have some breakfast. One area I particularly liked was the café area where it was a relaxed and great place to grab a snack or drink. The ship never felt full of passengers, never having to queue at the pool grill at lunch time, plenty of areas to sit on the top decks and always attentive service from the friendly international staff. The cruise is certainly geared towards the American market though we were pleased there was Sky and BBC World news on the TV for the European passengers, and three UK papers in the library printed daily, good touch. The Wi-Fi is patchy to say the least and annoying to keep logging in every time you leave the ship. Yes there are a few areas you could complain about, such as the water served at tea time in the observation lounge could be hotter, or the WI-FI to be improved but these are minor complaints. Once you see what is included compared to other cruise lines this surpasses many. Pros - Mostly everything Cons – Early excursions Overall I would highly recommend a cruise with RSS, this being our first cruise we are already planning in a few years to save up for a future cruise sailing to Canada/New England and will no doubt book with RSSC. Read Less
5 Helpful Votes
Sail Date: December 2016
i have just spent 16 days on a central america cruise i am an experienced cruiser the ship is superb the captain handled the ship brilliantly in a 79 uno gale the food has improved the wifi is good most of the time the staffer ... Read More
i have just spent 16 days on a central america cruise i am an experienced cruiser the ship is superb the captain handled the ship brilliantly in a 79 uno gale the food has improved the wifi is good most of the time the staffer exceptionally helpful the quality of the wines has improved considerably the shows were very good but we need more of them agreeable fellow passengers nothing was too much trouble for the crew the destinations were good in costa rica and mexico and san diego but the san diego tour guide/driver was not too good the magnificence of the ship was better than some of the top hotels in the world the swimming pool was the biggest we have seen on a ship of this size and it was very easy to enter and exit the room stewardesses kept the room immaculate and decorated it for my wife birthday champagne was in abundance Read Less
7 Helpful Votes
Sail Date: November 2016
At this writing we are still onboard our second leg of a 30 day back to back. This ship is beautiful. I like the dark panels opposite the white so that it doesn't seem gloomy. I love my blue carpet in my concierge room and the ... Read More
At this writing we are still onboard our second leg of a 30 day back to back. This ship is beautiful. I like the dark panels opposite the white so that it doesn't seem gloomy. I love my blue carpet in my concierge room and the double sinks with tub and shower. Since I use the tub almost every day, it is a necessity for me. The penthouse suites have no tub. We brought our night light for bathroom and are glad we did. There is a nightlight you can turn on from the bedside which is in the hallway outside the bath, but it is very bright! The staff service has been very good, some off days, but not frequently. We have two speakers on this transatlantic. The food is outstanding! My least favorite is at Chartruese but everywhere else has been great. They have varying buffets on sea days from Greek to German to bar-b-que. All shows, with only 1 exception since we boarded, are at 9:30 pm. Last night was the only 6 pm showtime, which was packed. Dancers and singers are excellent, but other entertainment has been about the same as always on a ship. (Note we have sailed over 100 times so this is old hat to us). The first leg was back to back ports with good excursions. Now we have 8 sea days. I would say you need to be a reader to enjoy those days as there is not a lot to do. (Lectures, one trivia quiz all day, cooking demos. NO movies, except in room) Ship has a good gym which hasn't had much use on these cruises. Very small gym class area, but hasn't been packed anyway. Yes, I would sail the explorer again!!! Read Less
10 Helpful Votes
Sail Date: November 2016
Having cruised with Silverseas on other trips I was a little apprehensive that no other could match their comfort, service and cuisine. After 14 days aboard Explorer I had no such reservations. 1. Although a larger vessel, the ... Read More
Having cruised with Silverseas on other trips I was a little apprehensive that no other could match their comfort, service and cuisine. After 14 days aboard Explorer I had no such reservations. 1. Although a larger vessel, the efficiency of embarking/disembarking for excursions was excellent and the ship rarely felt crowded, except perhaps the popularity of Sette Mare restaurant; 2. Suites (Concierge) were well laid out, perfectly comfortable and very well appointed - reading lights and coffee machine ++; 3. A very happy ship, which I attribute to good management from the Captain down. 4. Evening entertainment in the theatre were generally good; 5. All the restaurants excelled with the specialty ones worthy of a Michelin star, and not too difficult to get a table, particularly for dining later; 6. Included wifi and excursions were what finally decided me in favour of Explorer and sets the standard now for other cruise lines; 7. It seemed that every time we left the suite an attendant would materialise and magically make beds, change towels, tidy, clean and replace items. Cannot recommend highly enough. We will return! Read Less
Seven Seas Explorer Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 4.0 3.6
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 3.0 4.2
Shore Excursion 4.0 3.7
Enrichment 4.5 3.7
Service 5.0 4.4
Value For Money 3.5 3.7
Rates N/A N/A

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