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7 Helpful Votes
Sail Date: December 2013
The tag line is half right- it's not cruising. It's sitting in an industrial port swatting flies, Hoping they fix the air conditioning and wondering how things went so terribly, terribly wrong. The staff of this boat is ... Read More
The tag line is half right- it's not cruising. It's sitting in an industrial port swatting flies, Hoping they fix the air conditioning and wondering how things went so terribly, terribly wrong. The staff of this boat is fantastic- great, attentive and personal service. Food is ok. Ship shows some signs of wear and mechanical maintenance is of concern given 36 hour air conditioning outage. Makes you worry if the plumbing may be next. spa is lovely and services were good. The real issue, though,is that the cruise is so falsely advertised. Water toys and swimming off the boat? About four hours of 1 day. Pulling up to pristine secluded beaches where there are no other ships? One day...sort of. Knowledge of ports? Non-existent. When we asked, the staff said "we've never been here before so we don't know." Other infamous quotes included: "we think you can find a town if you go that way." Excursions were grim- a rubber factory? A rice museum? And staying on the boat was not much fun. Very hot and lots of competition for seats I'm the shade. There was a disastrous snorkeling trip where money was refunded. The outdoor beds under the stars? Lovely but adjacent to the bar so not really desirable. Yoga classes on the beach? Never happened. Spa treatments outside on the deck? Sorry, maintenance painting going on back there (really? On Christmas cruise?) The library? Year old magazines obviously left by former cruisers and light novels only. We had hoped for information on the history and culture of the area. There was an almanac from 2002 which indicated the collection does not get a lot of attention. Christmas decorations looked dated. We tried to take a bike ashore but had flat tire; this happened to a number of folks. These issues are not related to the staff on the boat, they did their best with an increasingly disgruntled Group. This is an executive level issue- this route was very poorly planned and executed. We paid for a suite which was small but we knew that. The problem is that we paid double what we usually pay for the Owners Suite on Seaborn because we thought it would be a very serene experience Wih lots of beach and swim off the boat time. Have let CEO know we are feeling very cheated but no word yet. Very, very disappointed and dissatisfied with this experience. Read Less
6 Helpful Votes
Sail Date: March 2018
Seadream II: Antigua - Antigua, March 31 - April 6, 2018. Anyway because of Hurricane Irma’s destruction of St. Maarten Seadream had moved their hub to St. Johns, Antigua for the whole season. A wierd choice because Antigua has no ... Read More
Seadream II: Antigua - Antigua, March 31 - April 6, 2018. Anyway because of Hurricane Irma’s destruction of St. Maarten Seadream had moved their hub to St. Johns, Antigua for the whole season. A wierd choice because Antigua has no Cruise Terminal - in fact no facilities whatsoever. We came in on an Island hopper from St Maarten during the morning, took a taxi to St. Johns and was actually dropped off at the top of the pedestrian street leading down to the pier. No Seadream staff. No sign. A minuscle public office (when we finally found it) served as combined customs and immigration. Still no Seadream staff. By questioning the local person at the office we found out where the boat was parked: 300 meters of south-facing boardwalk with no shadow but a lot of stairs from where we were. No Seadream staff. No Porters. Plenty of luggage. We hauled our 60 kilos over to the boat and happily but sweaty climed the gangway. On the otherwise empty deck finally we found a Seadream Officer. Without any greating he promptly denied us access. By then it was almost 1 pm. but apparently we were an hour too early. Could we please sit in the shadow somewhere? No. Get off the ship and return later. What about our luggage standing on the pier? Just leave it there! And from then it went downhill: Only 30 passengers of which 12 were invited agents. Inconsistent service. Arrogant Middle Managers. The “port” at Virgin Gorda (Leverick Bay) was completely destroyed by Irma. Not one building was left standing. Yet they insisted in tendering in the few braves that wanted to. For what? Instead they could be anchoring up at a nice beach somewhere in the neigborhood. After all that should be their strenght: Small size and few passengers equals flexibility. Not so on Seadream. In fact the only change in the itineray was to not go to White Beach, Joost Van Dyke which happens to be one of the most spectacular beaches on the Planet. Instead they went to a dark-grey uninviting beach on another island. Why? Because the shack they use for the beach BBQ on White Bay Beach had not been rebuilt yet and they wanted to show the agents what a beach BBQ was. Apparently there was a shack on Dark Grey Beach where they could feed the flock of agents (with severely burnt feet). Out of six dinners three were good. Dishes had to be sent out at the other three. Compared to the other 6* lines the cabins are small and uncomfortable. The bathroom is so small that I had to sit side-ways on the loo. The sink is barely above my knee caps. (I am 6,3). To take a shower was an acrobatic exercise. Since 1999 we have cruised upwards of 400 days always on small or medium sized 6* lines. The six days on board Seadream were the most expensive per diem - and the poorest value. Read Less
21 Helpful Votes
Sail Date: May 2016
Our Sea Dream I cruise from Lisbon to Barcelona got off to a poor start. Unlike Silversea, which we have used several times, Sea Dream was chaotic in a rain storm. The taxi couldn't get close to the terminal, boarding was an hour or ... Read More
Our Sea Dream I cruise from Lisbon to Barcelona got off to a poor start. Unlike Silversea, which we have used several times, Sea Dream was chaotic in a rain storm. The taxi couldn't get close to the terminal, boarding was an hour or two late and there was no canopy to protect us from driving rain as we boarded. The ship, just out of two weeks in drydock, did not get all its deficiencies fixed. When we entered our cabin, there were black specks of unknown origin on the bed covers. The covers were changed, but the same thing happened again. At this point a repairman inserted a filter in the ventilation system, which solved the problem. Another cabin had no hot water for several days. There were a few cosmetic problems also, such as white paint on mahogany railings. On the good side: fine service, especially in the dining room, and wonderful food. The Gibraltar expedition was wonderful. We explore other ports, such as Cadiz, Cartagena and Malaga, on our own. It's a small ship -- 112 passengers -- and too light to brave high seas and waves to enter Portimao, the first scheduled port of call. I congratulate the captain for choosing safety over the schedule. Many aboard the ship had cruised with Sea Dream a dozen times or more, but for us it's one and done. We'll go back to Silversea. Read Less
21 Helpful Votes
Sail Date: March 2015
We stayed in the lowest-price cabin on board, and that was over $20,000 with airfare. This review is written with that in mind; this was not a $4,000 Princess cruise and my expectations, and this review, are calibrated accordingly. I ... Read More
We stayed in the lowest-price cabin on board, and that was over $20,000 with airfare. This review is written with that in mind; this was not a $4,000 Princess cruise and my expectations, and this review, are calibrated accordingly. I should point out that even though the fare and port fees were over $18,000, this was the cheapest cabin on board. First, let's get out in the open the main reason for the poor overall rating. For years we had wanted to visit Saba. As an aside, we had once missed the opportunity to dine at The Beach House at the southern tip of St. Kitts (we drove all the way there only to find they had closed unexpectedly) and we once attempted to climb to the top of Mount Nevis only to be stymied by No Trespassing signs, learning later that having a guide is a must to complete that climb. So we were thrilled to find a luxury cruise--ahem, I mean "yacht"--that was going to stop at all three of those places, plus visits to Montserrat and St. Barts, both our to-visit list. Expensive? You bet--but worth it to us to visit so many places on our bucket list all in one shot. Or so we thought. Shortly after we boarded the Seadream II, we were handed a new itinerary announcing we'd be skipping Saba entirely. Seems that the seas had been too rough over the past several weeks, so they rearranged the ports of call. St. Kitts was out, too. We were devastated. But hold on, surely I'm not expressing sour grapes over a decision made for the safety of the ship? Ah, but here's the thing: to be absolutely certain that nothing kept us from keeping a $20,000 appointment, we flew into our departure port (St. Martin) four days early. We had plenty of time to visit Saba for a day or two, there are air and ship ferries daily from St. Martin and St. Marteen to Saba, and we could have easily taken one: all it needed was an email, and we were of course checking messages several times a day. Seadream management simply did not bother. I should add that at least we still got on the boat; our traveling companions almost weren't so lucky. They had missed a connection and did not know if they were going to make it to St. Martin in time, and almost changed their flight to meet the Seadream the next day in St. Barts. Good thing they didn't, because St. Barts was moved--without announcement--from the first day (Sunday) to the fifth day. They were told that was in order to visit while the shops were open, but that explanation does not stand up to close examination: the shops were closed on Sunday back when the itinerary was first announced. They almost lost five-sevenths of their entire trip, and that they did not was due to sheer luck and not to any foresight or effort on Seadream's part. The courtesy of a simple email would have prevented this near-catastrophe. Nor was this the only failing on the part of the captain and company management to communicate important issues to the guests. We left Anguilla (added at the last moment) Sunday and ran into fairly heavy seas, with the result that a number of passengers (myself included) got seasick. I later discovered that the Concierge stocks Dramamine, but that's not mentioned in the cabin literature and wasn't part of the departure briefing (which consists almost entirely of sales pitches for shore excursions--more about those later in the Port descriptions--and future sailings). The ship made a high-speed run for Montserrat, which made the heaving unbearable. Seeing as how the Seadream lacks stabilizers, there were a lot of toilets flushing that night. Around 2AM, the ship suddenly became quiet and steady, and we arrived at Montserrat later that morning without further incident. But here's the thing: in the stairway is a computer screen showing the ship's progress and the times at which Seadream arrived and departed. Upon checking the display, I noticed that we HAD in fact stopped at St. Kitts (which had been scratched from the itinerary, along with our hopes of visiting The Beach House) after all, no doubt to shelter from the punishing waves. The real irony of this came on the last day at Nevis, when we were docked within sight--almost within swimming distance, in fact--of The Beach House on neighboring St. Kitts. Two nights later, the captain came on the public address to announce that we would be running into heavy seas again. "If you are sensitive," he said, "you will be feeling it." Thanks for the warning, captain; but why did you wait until we were actually pulling up anchor to tell the passengers, instead of giving them some advance notice so they could take medicine to combat the symptoms (it takes an hour or two for Dramamine to take effect). Hint: get your physician to prescribe a Scopolamine patch, several passengers had them and swore by them. Speaking of physicians, the ship's doctor was worse than useless--on boarding, my companion informed him that she had a sinus infection and had lost her Amoxicillin; he promised to provide some tablets, and then was never seen nor heard from again for the remainder of the trip. The medical office is open a total of two hours a day, one before lunch and one after. What exactly does the doctor get paid for? We were very interested in the "massage on the beach" offered on the final day as part of the beach splash party. But nowhere could we find where they were set up, and we left somewhat saddened-and tenser--without a massage. Back on board, we were told that they had decided to move it from the beach to the back of the hotel located there. But once again, they did not bother to communicate this to the passengers. Finally, because of the way in which the itinerary was rearranged, we spent two full days traveling back and forth between the northern and central Antilles instead of hitting them in order. The consequence of this was while we gained a stop at Anguilla, we actually lost three ports. None of this was explained. So in short, communications to the passengers from the bridge, and from Seadream management, were terrible. Just a few words would have made the voyage so much more enjoyable. This, then, is the major beef we had: poor and thoughtless communications from ship management largely negating the otherwise excellent service from the line staff. For most cruises most of this would never have come up, but the true measure of any service organization is not how it handles things when they go right but how they communicate when things go wrong; and Seadream falls far short of the mark here. For a $2,000 cruise this lack of communications would be annoying; for $20,000 it is unforgivable.And with that...on to the rest of the review. From this point on, I will provide some comparisons with Seven Seas, a roughly equivalent top-drawer luxury cruise line; specifically, the Navigator, with around 450 passengers compared to Seadream's 110. Seven Seas provides at least SOME free Internet, one hour if I recall correctly; l enough for you to get some emails and in particular to arrange, confirm, and if necessary rearrange travel. Seadream charges you for every second; not what I'd expect if I was a guest on someone's private yacht, and I certainly would not have expected to be nickled-and-dimed on a $20,000 to $60,000 cruise. That was just insulting. Exercise room was well equipped and appointed, at least as large and as modern as the considerably larger Seven Seas Navigator. It is combined with the spa area, which my companion found excellent. The best food on Seven Seas outshines the best food on the Seadream. Having said that, there's a very big caveat: the best on Seven Seas, or any other line I have been on, means their premier select restaurant; and you'll be lucky to eat there once during your cruise. Seadream does not have any exclusive eatery; instead, their "ordinary" is extraordinary. Chef Thomasz was brilliant and amazing, even making small batches of exquisite cultural specialties for the various nationalities (my companion and several other passengers were Polish, so some nights we had perogies or galumpki--not on the menu, simply upon request...and sometimes, without even requesting. The wait staff was flawless, but the food runners consistently made mistakes - bacon not Canadian bacon, mixing up who got what dish. Not a problem but surprising for such a high-end presentation. Special commendations to Sommelier Pablo, with whom I often disagreed with his choices of wine and was patient, flexible, and eager to please. I learned a lot about wine form him, and I daresay he learned a few things from me as well. He would catch me at lunch to go over his dinner choices, never said no, and in a few times convinced me that his choice was the better one--and he was usually (but not always) right. I don't want an expert to say yes to everything I say, I want to get the benefit of their knowledge--I am very grateful for the experience with Pablo. I read several reviewers who claimed that everyone (and in one review, re-stressed: but EVERYBODY) knows your name. That's a bit of hyperbole. However, most of the customer-facing staff that you see every day does: concierge, maitre-d'hotel, stewardess (Rayn was fantastic, by the way), wait staff, bartenders, activities director all had it by the third day. Oddly, most of them never did learn my companion's name and would just defer to me. Anyway, this intimate knowledge of passengers, while perhaps not as uiversal as advertised, is unheard of on the other cruises I've taken, and even on Seven Seas most of the staff, even bar staff, had at best a rudimentary command of English. Speaking of odd, the reason why they ask you what name you go by as part of registration isn't because that's the name they will call you; it's rather the name that will be printed on your complementary pajamas. A nice touch, to be sure, but only available in medium, large, and extra-large so if you are big like me or particularly petite, somewhat embarrassing. We did not get to sleep outdoors on the Balinese beds--too windy, and the night we had one scheduled (the big one in the bow!) was the night I got seasick. But they sure looked comfy. The water toys platform is a great gimmick, I do wish they'd have them available more hours (since we were always ashore doing things) but it was a great differentiation from Seven Seas. See the Deck Plans section for my comments on the cabin. My final comparison to Seven Seas: on all other cruises I've been on, whether luxury boats or giant mass-market megaships, most excursions are free. As I'll explain further in my port descriptions, none of the excursions on Seadream--at least, not on my particular voyage--were included, and they were nothing you could not have made better arrangements on your own, or frankly in both of our cases, being on our own for free. In St. Barts, we boarded a snorkeling catamaran that took us right back out to the Seadream (we could have kayaked for three minutes and done the same excursion on our own); at Nevis, not only did our hiking tour cover the exact same ground as we had done on our own five years ago (i.e. there was no need to have a "guide" along at all), and not only did the guide's contribution consist of showing us pictures in a book, but the trail was washed out and we turned around well before reaching the top--a fact that was withheld from us until we reached the turnaround. In short, don't book Seadream for the excursions! Read Less
9 Helpful Votes
Sail Date: November 2014
Just got back from Transatlantic crossing, had high expectations given what we had heard from others that had cruised with Seadream many times. Food was outstanding, service was great, boat is in dire need of repair - and not just ... Read More
Just got back from Transatlantic crossing, had high expectations given what we had heard from others that had cruised with Seadream many times. Food was outstanding, service was great, boat is in dire need of repair - and not just cosmetic - but real repairs and perhaps better onboard management. For some reason, they decided to make a/c repairs on a crossing (go figure) and couldn't get it fixed for the entire trip. So as it got warmer on the crossing, we got hotter and hotter. Management never said a word or admitted that there was a problem. This is supposed to be a 5 star line, I would give it about 2 stars at the most. When we returned, after several emails, they offered us a 25% reduction off the lowest rate. Although a good deal if you're confident they can fix everything, an expensive cruise of this nature - why would I risk more $$$ to take a cruise and be taken care of this way. Makes no sense. We will not cruise with Seadream again.... Disappointed easy going travelers...... Read Less
4 Helpful Votes
Sail Date: August 2014
We sailed from Dubrovnik, Croatia to Venice, Italy. It was a wonderful itinerary and we really appreciated the late stays in port. The captain even extended our stay in a couple of ports which was great. The staff were, without exception, ... Read More
We sailed from Dubrovnik, Croatia to Venice, Italy. It was a wonderful itinerary and we really appreciated the late stays in port. The captain even extended our stay in a couple of ports which was great. The staff were, without exception, incredible. For instance, one day we were going into port at the same time as the Maitre d'. He asked what we had planned, when we told him we wanted to go to a beach, he recommended we take a local shuttle service to a small island off the coast. He then walked us through town to where the shuttle left and helped us buy tickets for the shuttle boat. Other staff equally went the extra mile to ensure that our trip was memorable. We were generally happy with our fellow passengers as well. We were two couples, travelling together, in our 40s and 50s. The other passengers ranged in age from their 20s through 70s. Most were probably in their 40s and 50s. Not as pretentious as some other luxury lines. Generally fun loving and well-traveled. There was one partial charter group of about 30 family members. The first couple of days, they were fairly loud and inconsiderate of other guests. According to the staff, on the cruise the previous week, there was another partial charter group who were far worse. Management should do a better job ensuring the large groups don't impact the other passengers. The ship itself is in poor shape. We were prepared for smaller cabins with no balconies. We were not prepared for the subpar physical appearance of the ship. The cabins were extremely worn. Wood work was scuffed and faded, carpets stained, and there was a musty odor throughout much of the ship. We had issues with the air conditioning in the cabin. The maintenance guys tried to repair it, but on some nights the room would get very hot. One night, the dining room was also uncomfortably hot. We felt sorry for the waiters coming in and out of the kitchen soaked in sweat. The food and wine was another issue. Seadream advertises the best cuisine at sea, prepared "a la minute." The food was consistently under-seasoned, unimaginative, and often arrived cold. Fresh fruit and vegetables were limited. For instance, one night, the only salad offered was Caesar. The salad was over dressed, soggy and bland. Another night, the appetizer of shrimp coated crab claws turned out be deep fried. They arrived cold, soggy, and with a sauce that was plain ketchup. Also, the wine poured at dinner was often undrinkable. One night we did purchase a bottle from the reserve list, but they offered very few options under $100. Also, free premium liquors are advertised, but there is a $10 up charge for Grey Goose (among others). The prices for decent wine and true premium liquors felt like nickel and diming. There have been some well publicized management changes at SeaDream over the past couple of years. Clearly, these issues at the top are showing in the condition of the ships and the quality of the food and wine. The product they are currently offering does not merit the price being charged. We will not sail SeaDream again until serious changes are made.   Read Less
3 Helpful Votes
Sail Date: January 2017
We'd been with Sea Dream Yacht Club twice before and enjoyed it very much. This trip was our LAST on Sea Dream. We had booked back-to-back cruises for 2018 on board which we have now cancelled. Our stateroom was OK...it was one ... Read More
We'd been with Sea Dream Yacht Club twice before and enjoyed it very much. This trip was our LAST on Sea Dream. We had booked back-to-back cruises for 2018 on board which we have now cancelled. Our stateroom was OK...it was one of the ones that can be converted into a suite. The layout was set up for combining cabins...not for being an individual room. The first week we had one chef and then the second week his contract was up so another chef came on board. The food the second week was a little better. The food, for the most part, was good. The bread was at best fair. We stopped at islands were terrific European bakeries, but bread was not one of the things the ship bought locally...they baked on board...but not well. Beef was always good...steaks and prime rib exceptional. The problem I had was with the casino. Stella both "managed" and dealt at the single blackjack table they had. She had some strange unwritten rules...if she made a mistake and exposed a card that shouldn't be played she never burned the card...she just made it the next card out...so if it was a six and the next card out came to a player they got the six...no choice. She claimed "I never burn cards". The "casino" is opposite the piano bar in a very small area. The passengers are given a microphone to sing along with the pianist...bad idea. Most of the guests were drunk or getting their quickly and they sang like...well...lets just say it was load and there were words involved but it was a far cry from singing. I usually wore ear plugs in the casino when I played. They use European rules...they only look under aces...not 10's so you can have a lot of money on the table from splits and double downs and the dealer can turn over a blackjack.. That adds about 5% to the house. You also have to play 2 hands if you are the only one at the table and you can't play more than 2 hands. So if you are alone you are locked into the shoe...you can't change the fall of the cards by playing an extra hand or staying out of a hand. I lost most nights. On the last night I finally raised my bet to the table maximum which is $50 as I was winning and I was trying to get even. I got back about 1/4th of my two weeks losses and then Stella, the iron fisted manager/dealer from Serbia, shut the table down. She told me it was because I got into a confrontation with other guests. I was the only player and was quite tired of the load screeching coming from the piano bar. I went outside the casino and said, "Can you people please sing a little louder?" I then returned to the table. Stella "took a break" for twenty minutes and when she came back she closed the table 50 minutes early. The second in command came up and claimed that we were in "American waters" which was a lie. The table was closed because I was winning for a change. I've played a lot of blackjack in a lot of places over the years. This casino was terrible. If you play there consider it a contribution to Sea Dreams Yacht Club...not gambling. By the way, the seats at the table were set so close to the table that you could hardly sit down. There are too many other small ship cruise lines that offer not only better blackjack rules, but a much better experience. My wife and I will not travel with Sea Dreams again. Read Less
10 Helpful Votes
Sail Date: July 2016
Sea Dream is the Carnival Cruise line of the luxury brands. Overall the quality of the food was very good, but the wines served were not high quality, thus greatly dimishing the dining experience. They wanted vast amounts of money for the ... Read More
Sea Dream is the Carnival Cruise line of the luxury brands. Overall the quality of the food was very good, but the wines served were not high quality, thus greatly dimishing the dining experience. They wanted vast amounts of money for the better wines. The service was not first rate either. There were several service failures. The attitude of several staff members was arrogant. Prices in the gift shop were outrageous (I saw sunglasses that I paid $120 for offered at $280) and the management was always trying to sell something (drinks, services, etc. They wanted $199 to $299 for a cab ride to from the disembark port to Rome but did not mention the 5 euro train ride as an option. They had staff do "fashion shows" trying to sell their high priced goods. Totally unpolished; lame. It was an outstanding vessel and the ship's professional staff (the Captain and those who operated the shop) were second to none. Others on the vessel were very happy, but they hadn't experiences true luxury and truly outstanding service where you're not being hassled to buy something or be overcharged such as Seabourn. Value of what we paid vs what we experienced was poor. Read Less
Sail Date: March 2011
I was eagerly waiting a cruise with Seadream for many years. I decided to do a Caribbean itinerary as test before sailing them on a longer European tour. I have sailed with several higher end lines such as Silversea, Regent and Seaborn. ... Read More
I was eagerly waiting a cruise with Seadream for many years. I decided to do a Caribbean itinerary as test before sailing them on a longer European tour. I have sailed with several higher end lines such as Silversea, Regent and Seaborn. For the Caribbean, however, I decided that this ship would be a perfect way to enjoy the first rate service and food but have greater access to the water/swimming directly from the ship's marina. I was hoping to avoid reliance on daily excursions to swim or enjoy the sea and avoid visits to ports where the main activity is to herd tourists into knick knack shops. I wanted to get away from cruise crowds into mindless eating followed by mindless shopping. On most accounts, Seadream lived up to the reviews. However, in many other ways they fell very short. In the end, I did not leave Seadream 2 wanting to book with them again. I'll begin by going over where Seadream lived up to it's marketing and then go over the things that were a real disappointments on my trip. Cabins: Yes I knew they didn't have balconies. I wouldn't have cared if the other issues on the ship had not taken place, but more on that later. Most of the other reviews on this site are spot on about the cabins. My cabin was 307, deck 3. I liked this deck due to its proximity to the pool area, concierge and generally quiet location. Cabins are extremely well appointed. There are hooks to hang things, nooks and drawers in every spot and they will store your monster suitcase so you don't have to. Climate control was excellent. I like to sleep in the arctic freeze and sure enough, no problem. Bathrooms are tiny and you have to ride sidesaddle on the throne, however the shower is spacious with good water pressure and lots of it. The bath works where it counts. Beds were fairly small (we had twin config) but very comfortable. Gorgeous linens and it appears they fixed the squeaky beds from previous reviews. Housekeeping was perfect. Tip: there is only one 110 outlet at the desk. If you have a computer or phone bring an extension cord or strip. If you have European 2 prong adapters bring those for additional outlets. Overall, rooms are somewhat in need of a facelift (our carpets had stains and looked a bit rough, but in general they were very practical and comfortable.Food: The food and food service personnel on Seadream were the best part of the ship. Many of the guests preferred the dinning on the outside decks, however I can tell you the main salon on deck 2 was one of the most beautiful dining rooms I have ever seen; at sea or otherwise, and the food there matched the beauty of the room. For the most, dining times are very structured with limited in room service so if you want anything decent to eat other than a sandwich, you have to get dressed and go to one of the restaurant areas (face people you would rather escape) and sit and "dine." (note: there are limited food offerings poolside after lunch service ends at 2pm. From 2pm to 6:30pm, I only noticed a small case of tea sandwiches (which were usually stale) Pringles potato chips or warm veggies and dip. It's a long wait to cocktail hour from 12:30 to 6:30. Caviar splash was everything advertized and more. There is simply something very cool about stepping out of a zodiac in waist deep water on a pink powder beach and a guy is standing there waist deep as well handing over a glass of champagne. Now for the hard/ sad part of the Seadream experience that compelled me to publish this review. Marina: The waters of the Caribbean are some of the bluest, warmest waters to swim and enjoy.Forget that on this ship. Due to safety issues, they only allow swimming when the "toys" (eg jet skis etc) are not in use. This makes perfect sense to me but it means you can only swim after breakfast till noon at which point the marina closes for 2 hours, the best time to swim mid day. Then the toys come out at 2pm for 2 hours till 4:30 and the day is over. They let you jump in at 4:30 for an hour or so and that is it.....and all this is weather permitting. Usually we were forced o take an expensive excursion to swim. Which many folks did. Very often the "toys" sat off the back of the marina used by 3 or 4 people while the rest of us sat in the hot sun near the pool. (which was out of service and unfilled the 1st 2 days of the itinerary). On our trip they had one jet ski in the water (the other was broken) which was popular with 3 or 4 guests, versus 15-20 other folks, including myself, who would have loved to take a dip in the sea. My suggestion would be that "toys" are alternated every other day to allow swimming in the 2-4pm slot. Especially on days where there are no beach or other water excursions and an alternative. Social aspects: Even though I had a good time dancing on tables with uncle ED and Aunt Rose at the Sunday rum punch party, I didn't want to run into them for the next 7 days every 10min and at every turn, at every meal asking me to join them for B,L and D. It became uncomfortable to constantly decline and seek privacy on this ship. So if you want a private experience don't take Seadream becuause, as another reviewer points out, you can't hide in the crowd and your stateroom is not geared to retreat to with no balconies. You'd better be fairly gregarious and like the folks booked on your itinerary because you are going to see them every day, at every turn and there is no place to get away. The good news is Seadream isn't cheap so caliber of deck mate is pretty high and most folks are very interesting and a lot of fun. Pool: Finding shade on this ship isn't easy. There is usually a lot of wind so I saw only 3 umbrellas around the pool area. There were none on the Balinese beds. Once I secured the only umbrella left on deck, I had to muscle them around myself every time I needed them moved so I could stay in the shade. The first 2 days of the cruise, there I was, 58 yrs old, struggling with 30 pound umbrella bases. I think there was a staffing issue at the pool area for the 1st couple of days because on many occasions I had to search out help with my chair or track down someone for a drink. One afternoon, I carried 4 dirty drink cups to the pool bar window that had been sitting on deck for several hours in the hot sun that the bar attendant simply walked past several times. I had to pick them up myself or trip over them..not what I assumed would be Seadream standard. By day 3 I finally said something to the concierge and service at the pool improved markedly. Balinese beds/Sleeping under the stars: Forget it unless you reserve the front bed in the bow on deck 6. The beds in the stern area are under the smoke stacks and given to diesel fumes, black soot and noise from the bar. They are not private and bright deck lights remain on all night making it virtually impossible to sleep. There are so many distractions, most folks start out there and end up back in their cabins after an hour or two. The front bed is special..no lights and quiet. But reserve it the SECOND you board or you won't get it. Concierge/ports/admin: Poor. Period. I took 2 excursions during my trip and the concierge was misinformed about various details on all of them. I don't think any of the operators Seadream uses is up to standard that I have experienced on Silversea, Regent or even Royal Carribbean. On this itinerary, we booked a 3 hour snorkel trip (so we could finally swim by the 5th day). I am a certified diver and have been on a lot of dive/snorkel boats over the years and this one was the worst I have ever been on. The boat we were on was too small for the size of our group which was about 30 people on a 35 foot vessel with no bathroom. I don't mind number one in the ocean but the other is not my idea of sanitary much less 1st class with a group of 30. Plus the concierge told me no more than 20 would be on the boat. I guess she can't count. Anyway there were 2 snorkel spots which were subpar with few fish or reefs. They did take us back to a beach hut, which of course, was selling apparel and drinks. We spent 45 min of the 3 hours standing around there. The $200 pp "Dolphin Experience" was a typical short swim / photo op where the primary focus is selling you $125 pictures with the dolphin chosen to work that shift. Most of the guests who had never done this before were delighted. However I had been to several such facilities didn't want to sign up again unless it was something different and I was assured by the concierge it was. She sold this excursion as something it was not. Finally there was one very disturbing issue with the Dolphin facility. There was a walkway over a small bridge from the parking area to the facility that was over a "river" that turned out to be an open cesspool with floating feces and a horrible smell. It was directly next to the swimming enclosure. Needless to say I skipped the dolphin swim and for the $200 cost of this excursion I have no $125 pictures to prove it. Other than the Dolphin experience, Tortola was a depressing mishmash of burned out car/truck junk yards and poverty. A total miss in my opinion, and this was the port of choice location for the mountain bike excursion....? Finally, the ship was seldom at sail. Other than the nights departing from San Juan and back we stayed at anchor. Most transits were less than an hour or two and took place after midnight. There were no ports to speak of that were interesting enough to stay late to enjoy, except St Baths, and on that night we left after dinner. On this cruise I missed the cocktail hour sail out of port in the evening or the ship under sail after dinner with fresh breeze under the moon. There was none of that. Maybe they avoided sail to keep the ship stable for dinner service or maybe just to save money. I think it the later. But the whole feeling of evenings at sail on open waters or freedom to swim off the marina were all points that were sorely missing that I thought were Seadream hallmarks. Read Less
6 Helpful Votes
Sail Date: January 2018
My wife and I love small cruise ships. We prefer a “country club casual” dress code; great food and service; and an intimate vessel that makes it easy to meet new and interesting fellow travelers. We’ve cruised on Windstar and ... Read More
My wife and I love small cruise ships. We prefer a “country club casual” dress code; great food and service; and an intimate vessel that makes it easy to meet new and interesting fellow travelers. We’ve cruised on Windstar and several other small-ship ocean cruise lines many times, as well as on river cruises in Europe, the U.S., and the Amazon. I’ve been intrigued by SeaDream for several years, and this year we finally took the plunge on a 7-day Caribbean winter-getaway cruise from Barbados to St. Thomas. We’re glad we did! Embarkation: Getting to - and on – a ship at the beginning of a voyage is often one of the most stressful, frustrating parts of a cruise. Embarkation on SeaDream was easy and seamless. We arrived portside about an hour before boarding was to start. SeaDream had port agents there to take our luggage and free us to wander Bridgetown unencumbered at our leisure. At the designated 2:00 pm time, we caught the shuttle to the ship, were welcomed aboard with champagne and a lovely buffet, and quickly and efficiently went through the registration process. It couldn’t have been easier. Disembarkation was just as easy, albeit a little sadder. The Ship: SeaDream is a tiny, all-inclusive, boutique cruise line, consisting of two, thirty-year-old ships, (cleverly named SeaDream I and SeaDream II). These identical, very well-maintained ships each carry about 110 passengers and 96 crew members. The ship has a small pool and hot tub, plenty of lounge chairs and lots of shaded nooks and crannies to curl up with a good book. There are several bars around the ship, with convivial bartenders eager to keep passengers well-lubricated. SeaDream has a very loyal clientele. Half or more of the passengers had sailed on SeaDream before; often many times. One couple had spent 311 days on SeaDream ships. It doesn’t get much more loyal than that. Dining: The food on SeaDream II was superb! (Thank you, Alastair!!) There was always a seafood dish on the menu, plus a variety of entres. I don’t eat tofu, but there also appeared to be plenty of tasty options for non-carnivores. The main dining room on Deck 2 is lovely, but most evenings (weather permitting) dinner was alfresco at the Topside Restaurant on Decks 5 and 6. Pre-dinner cocktails were served in the lounge or poolside, and always included a wonderful assortment of hors d’oeuvres. Cabins: The cabins on SeaDream are adequate in size ( 195 sq. ft.), nicely appointed and well layed out, but there are no verandas. The bathroom is quite small. You actually have to sit side-saddle to use the throne. The shower, however, is decent-sized, and water pressure is good. On-Board Activities: There are no Broadway shows, water slides or midnight buffets on SeaDream II. During the day, the sports platform is out for swimming, sunning and enjoying an assortment of water toys (both motorized and non-motorized). The two jet-skis were great fun, (however, after riding in choppy water I quickly learned how my dog must have felt when I had him neutered). The piano bar on Deck 4 was a fun place to be after 9:30 pm. Fred is a marvelous piano player and loved to accompany us in ad hoc karaoke. Across from the piano is a tiny “casino” consisting of a single blackjack table at which Alexandra is always “feeling very generous”. Bartender Severin happily and efficiently kept us all well lubricated. SeaDream did a great job helping my wife celebrate her birthday. At dinner they served her a beautiful - and tasty - personalized cake, and everyone, of course, sang “Happy Birthday”. On a ship this size, (we had only 88 passengers on board), most everyone already knew her and came up afterwards to wish her a happy day. And when we returned to our cabin, we found it festively decorated with balloons and towel animals. We were very pleased. The Crew: The SeaDream staff came from all over the world: Phillipines, Thailand, South Africa, Hungary, Croatia, Norway, etc., etc. They were all outstanding. They were fun, funny, efficient and attentive, and knew our names by the second day. I worry about naming a few names because so many wonderful crew members will be left out. But among the folks who made this voyage so memorable are Nikola the maitre d’, Frank the sommelier, Eugene, Fernando and Alfie in the dining room and Tonya, the masseuse. On a somewhat negative note, we wish there had been more opportunity to mingle and talk with the Captain and senior crew. We first saw the Captain at the reception Sunday night, and then again when we disembarked a week later. But never in between. On a small ship like this, we’d prefer that the Captain not be invisible. Other Activities and Issues: SeaDream’s much-touted “Caviar and Champagne Splash” and beach party easily lived up to the hype. It was a hoot!!! Everyone – passengers and crew alike – was eating and drinking and smiling and laughing. Where else can you wade into surf to be served caviar and champagne from a surfboard? The setting was perfect. A beautiful stretch of beach with plenty of chairs, a wonderful buffet and a well-stocked bar. With fewer than 100 passengers, the beach was never crowded. You could lay out in the sun, or in the shade of a palm tree, and relax and enjoy. It was a wonderful day SeaDream provides each passenger personalized pajamas with names embroidered in the shirt. We understood that the pajamas were “one size fits all”. That works for me, but my wife is less than 100 pounds soaking wet. Three months before the cruise, I asked SeaDream if they could provide my wife pajamas in an XS. No dice! Her lovely, personalized pajamas were Extra Large and useless to her. We threw them in the trash. What a waste. SeaDream’s much-touted “Sleeping under the stars in a Balinese Bed” was very disappointing. We took the advice from SeaDream reviews and were among the very first passengers to board the ship. We immediately reserved the most secluded and private of the Balinese beds (on the bow of Deck 6) for my wife’s birthday later in the week. When that day arrived, there was no communication from SeaDream reminding us or providing guidance on how best to take advantage of the experience. We also discovered that the only way to get to that Balinese bed was to traipse through a crowd of passengers in the Topside Bar. The above-mentioned pajama issue was also an obstacle to enjoying the Balinese bed. As a result of all this, we visited our Balinese bed after dinner, sat under the stars for an hour or so, and then returned to our cabin to go to bed. It should have been more fun and memorable than that. As is the case with most cruise lines, excursions booked through SeaDream are expensive and a bit of a crap shoot. We took only one excursion all week, a disappointing Catamaran and Snorkeling adventure. The sailing part was scenic and enjoyable, (it was a lovely, spacious boat), but the snorkeling was a waste of time. For the even more-expensive ($159 pp) “Tropical Eco-Adventure by Zodiac”, we fortunately never got off the wait list. Friends who took this excursion said it was awful. Instead, that day, we visited the amazing Deshaies, Guadelupe, Botanical Garden. A beautiful place well worth three hours of our time.!! We could have taken the SeaDream excursion to the Gardens for $79 per person. Instead, we took the tender into town and looked for a cab. By pure luck, we discovered there was a free shuttle to the nearby gardens. Perfect!! We paid our $16 pp admission and had a great time, while saving a total of about $125 in the process. Afterwards, the concierge on SeaDream claimed to know nothing about the free shuttle. A word of warning to those prone to sea-sickness. This is a small, older ship configured with less-than-state-of-the-art stabilization. A couple of times we sailed all night in choppy waters, and the SeaDream II was rocking and rolling a lot. We found it soothing and relaxing; but some motion-sensitive passengers may not. I don’t want to overstate the negatives on this cruise. For the most part, they are little nit-picking things that could easily be fixed or simply ignored. Overall, it was a wonderful experience, and a marvelous relaxing week. I expect that we will be back on board a SeaDream cruise again in the not too far distant future. Read Less
7 Helpful Votes
Sail Date: July 2017
This was our first cruise. Friends recommended the SeaDream cruises as intimate with excellent service and food. What we did not want: A massive ship where we were one of a zillion people and mediocre food & service. We have chartered ... Read More
This was our first cruise. Friends recommended the SeaDream cruises as intimate with excellent service and food. What we did not want: A massive ship where we were one of a zillion people and mediocre food & service. We have chartered private yachts in the past and like the first class experience. Embarkation and disembarkation were simple and pleasant. From the minute you arrive to the moment you depart in your airport transport, you experience the excellent service. Staff was outstanding, 91 passengers/ 95 staff on our cruise. Not only did they know your name but at one stop on the beginning of our cruise, I needed a hat and due to port rules, they couldn't sell me one, a staff member insisted I borrow hers! Additionally, you can really feel how proud the staff is to work on the ship. Many have been on the ship for over 10 years. Food: Overall the food was stellar. They had options for everyone -- including a raw, vegan menu every evening. The pre-dinner cocktail hour was nice but it's one area I felt it fell down on food. The options just weren't as elegant as the food served at the meals. The caviar celebration was nice but I didn't care for the caviar. Each day a soup was offered at lunch; it would have been great to have a cold soup option on such a warm weather cruise. The dining room was very nice and when feasible, we dined on the deck outside. There were night where it was simply too windy though. Wine selection was good. We generally purchased a bottle for dinner as the dinner selections (one white, one red) were not my taste (I'm picky). I didn't feel the markup was extravagant. One night we had a $90 bottle and another we had a $30 rose that was quite nice. In room dining - See menu pics, pretty much says it all. For a non kid-friendly cruise, I was left wondering where the adult food was. Movie night was fun although a bit difficult to hear sound. Wish service had been better / existed. After the popcorn was distributed, we never saw the staff again -- I would have liked a glass of wine but didn't want to step away from the movie to find an open bar. Spa was excellent. We went nearly every day. They are flexible and it was easy to change our appointment times, day of. We made our appointments shortly after we arranged our land excursions and they made sure we didn't have conflicts. Land adventures were great. The adventures offered were a selection of the ones listed on the website. Prior to the cruise, I asked which ones were actually going to happen and they directed me to the website. Once on board, it made more sense as they change things depending on circumstances. For instance, there were 2 Pompeii tours on the site - same tour, just different starting point. When we arrived on the boat, they only offered one -- the better one as it was a 20 minute drive to the site instead of a 2 hour drive the other tour required. Port timing - typical of cruise ships probably but some were too short for our preference. Still, it was a nice "taste" of all of the stops. Stabilizers. An asst captain (I think) told us the ship had stabilizers but they didn't seem to work that well. It wasn't unbearable but the ship definitely rocked. I could see it being difficult if you are prone to seasickness There is a gym but the hours aren't great if you'd like to start early with a work out or go after dinner. Casino is a single blackjack table. I'm not a gambler but found this fun as it was another opportunity to get to know fellow cruise members and be social. See below for cabin information My husband, who was even more apprehensive about taking a cruise, is already talking about the next SeaDream cruise we should take. I can't wait! Read Less
45 Helpful Votes
Sail Date: November 2016
We cruise a fair amount – mostly Seabourn and previously Silversea and have heard lots or positive things from fellow cruisers about about SeaDream. We were on a short four day cruise from Barbados to Barbados. We were looking ... Read More
We cruise a fair amount – mostly Seabourn and previously Silversea and have heard lots or positive things from fellow cruisers about about SeaDream. We were on a short four day cruise from Barbados to Barbados. We were looking forward to a nice suite (tick), excellent food (tick) and some pleasant (possibly staid) evenings in a piano bar. We found ourselves on a party ship with at least three groups of families or friends celebrating birthdays and life. I suspect we were unlucky due to the nature of the voyage but on reading the promotional materials on the ship it does seem that SeaDream is setting out its stall as a ship to enjoy celebrations and as such it is doing a great job for these people. Would highly recommend for this purpose. The top deck at night was a full blown and rather fantastic party. The dining room got quite noisy – we met a couple who had to walk out they were so overwhelmed by it. The general vibe was just not what we wanted – more what I would imagine Club Med or Costa cruise. The question I ask myself is would we come again knowing there were not to be groups? The answer is still no. The ship is too small for us. We badly missed a veranda (somewhere to escape from the very busy pool area), we missed a bar being open after dinner (did not open till 9.30), we missed having a bottle of wine in our room (forbidden – only by the glass) and we missed choices of places to eat with different ambiences. The ship is undoubtedly kept immaculately but it is aging and the competition in this band is fierce. Would also comment that the white wine choices were pretty average or not really to my taste. There was a tolerable French Sauvignon Blanc which saved the day. Also whites and champagne were rarely cold enough. Read Less
27 Helpful Votes
Sail Date: February 2016
I am a veteran of many cruises, from Atlantic crossings on the old Italian Line, to the Home Line, to Celebrity and Royal Caribbean ships, including the Oasis of the Sea. I have brought my children and grandchildren on cruise vacations. I ... Read More
I am a veteran of many cruises, from Atlantic crossings on the old Italian Line, to the Home Line, to Celebrity and Royal Caribbean ships, including the Oasis of the Sea. I have brought my children and grandchildren on cruise vacations. I have traveled with groups and with just my wife. We enjoy cruising. This was the first time on a small ship for my wife and me. We traveled with a group of 23 from our Wine Making School. The experience was quite a difference from the larger ships. Mostly good but with a few drawbacks. We embarked from Charlotte Amalie, St. Thomas. The embarking process was unbelievably simple. We dropped off our luggage about 2 hours prior to boarding time. When we returned, we found no long lines and endless forms to consume an hour or more. Upon presentation of our boarding documents and passports we were ushered into the Grand Salon Lounge for a cocktail party. As we talked and met people, we were called, several families at a time, into the "registration room"/Concierge area, where a friendly staff quickly processed our information, took our photos for sea passes, and had us escorted to our staterooms by a stewardess with our baggage. Painless! The cabins were first class. They were large, modern and comfortable. As an "all-inclusive," the room bar was available and well stocked. The mandatory Life Boat drill was handled quickly and efficiently. Taking a little time to become familiar with the ship, we were very pleased with the obvious luxury of the appointments and the pride the crew and staff took in maintaining everything and providing excellent service. The various restaurants were easily reached and all attractive. The cuisine was 5 star all the way. The variety was excellent and the quality of food and presentation was excellent. No chaotic buffet lines here. Even when you selected your own food from the available buffet, a waiter would take the plate from you and escort you to your seat. It became obvious early on that service was a prime goal. By the second day, the crew knew the passengers by name, and addressed you as you entered their areas. We sat at the pool one day and ordered drinks. The second day the waiter appeared with our drinks without even asking. Enrico, the pianist at the piano bar was excellent. He played a wide variety of music with true virtuosity. Being a pretty decent pianist myself I could appreciate his talent. Plus he is an excellent singer. Zoltan, the chief bartender also worked the piano bar and was the friendliest, most attentive bartender you could ask for. The ship has a complement of mountain bikes, wave runners, snorkel equipment and other land and sea toys that are available for passenger use at no additional charge. The crew numbers 95 while the passengers are 112 if full. That's almost 1:1 attention. So where are the drawbacks? I do miss the entertainment and shows available on larger ships. The "casino" consisted of 1 blackjack table and dealer, Lori. She was also a friendly person but some slot machines would have been appreciated. Lori and Enrico doubled as the water sports people during the day. Everyone had multiple duties. The port experiences were a bit disappointing. We went to Anguilla, St. Barts, Nevis and St. Kitts, Tortola, Norman Island, White bay, Jost van Dyke. Most of the landings were away from where the larger ships docked and all were by tender. Several stops occurred while the shopping areas were closed as they only open when the large ships are in. All three of the land excursions we attempted to book were cancelled because we did not have the minimum number for participation. The luncheon provided at our last stop was phenomenal. The Concierge should stop making referrals to the Four Seasons in Nevis as they wanted $500 just to use beach lounges and their pool for the day. Right down the beach was Sunshine's who only charged $5 per lounge for the day. So would I do it again. YES - It all depends on what you are looking for. I would not take my adult children, ages 39, 37 and 30 because there would not be enough action for them. Likewise my 4 grandchildren would be bored. But for adults looking for a restful break, this was ideal. Is it better than the large ships or not as good? Neither. They both serve different purposes. The disembarkation process was also the easiest I have ever experienced. The customs inspectors came right on board. There were no long lines and we were cleared and exited the ship as simply as we boarded. It was a "Sea Dream" experience. Read Less
Sail Date: July 2012
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We ... Read More
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We left our cases at the quay and check-in commenced on time but no longer on the quay under an awning met with champagne and cold towels. We were beckoned on board and greeted with champagne by those I established by asking were the cruise director and captain. We were taken to the concierge area for photos and production of a cruise card. This is now used at a laptop terminal instead of the quaint in/ out board that used to be found at the top of the stairway if you went ashore. The cabin had been booked as a guarantee and we were allocated 202. This is what we expected but as the ship only had 91 guests to 94 crew it would have been nice to have been given an upgrade to a window from portholes. Allocation was onboard and the pre cruise documentation only arrived 2 days before departure which considering the option to personalise your seadream nightwear had to be returned 3 weeks prior to departure I thought was a poor start. A quick check of the cabin revealed the bed configuration hadn't been made up as requested, the welcoming bottle of champagne had become ½, there's no longer any fresh flowers or fruit only artificial pots of what looks like chive, the air con fan wasn't working and there's no longer any body wash provided in the shower just I bar of soap to share between here and the wash basin. The bathrooms are compact and although the shower is excellent, trying to use the toilet seated needs some thought. Other than this the cabin was clean and tidy with the fridge stocked with soft drinks, beer and water. Ice was available in the bucket. Smiler was our cabin steward for the week and she kept things spick and span throughout our stay. The air con fan and bed configuration had been corrected before we went to bed. Food is one of the highlights on board and this rarely failed to deliver. All cooked a la minute and to individual preferences whether in the restaurant or on deck. When this did fail there was always the offer to redo it or take an alternative. Sometimes the service let the experience down when courses failed to arrive or presentation wasn't consistent but the quality and quantity is what you'd expect. Corporate chef Sudesh Kishore was always available and enquired if you'd enjoyed your meal even at breakfast where a variety of teas, including loose is now offered. Bar service on deck, in the main lounge and piano bar is very attentive with the staff soon learning your preferences and engaging in chit chat. Special mention must be made of Xander who always had our digestive ready which went on to become a nightcap accompanied by Alex on the piano. My only poor experience was during the Corinth Canal transit when Gideon at the Top of the Yacht bar considered it more important to wipe down and clean the bar then served another member of staff before asking me for my order. He didn't escape without comment. There were 3 water sports days from the marina with plenty of time for swimming or use of the 'toys' carried on board. Jetskis, sailing, banana ride and waterskiing were all used. The on board pool was also popular. This leads nicely on to our one main complaint. There were at least 3 families on board, 2 with quite young children. They thought it quite acceptable to abdicate their parental responsibilities and let them run about uncontrolled splashing and jumping into the pool. One afternoon the main salon was turned into a playground with all the seat cushions piled into a heap at one end of the banquet seating. They also had the habit of reserving pool sunbeds before breakfast then going ashore and not returning before mid afternoon. This was mentioned to some of the staff and they confirmed they had spoken to the children on numerous occasions but were wary of escalating the issue because they weren't convinced senior management on board would support them. Well let me say I would because the line is advertised as not specifically encouraging children. Therefore the parents have to look after them and know what they are doing 24/7. The concierge staff always had maps and advice for those going ashore and this was available from the first departures which we usually were. On one occasion we heard the organised tour had been cancelled due low numbers. This is something you may wish to consider if visiting a particular site that is important to you. We didn't use the spa. Disembarkation was very leisurely, luggage placed outside your cabin by 01:00 if you wished it to be taken ashore. Full breakfast service offered from 07:30 although tablecloths were absent, and the captain and cruise director at the gangway to bid you farewell ensuring your onward journey starts stress free. We left around 09:30 to meet our driver. Overall the experience is good. Staff should have the confidence to deal with unruly passengers whether they be adults or children. And the money saving schemes of no body wash in the shower must cease if this is to remain a premium product. We are looking to take the Black Sea cruise next year but have decided to look at other cruise companies. Read Less
1 Helpful Vote
Sail Date: July 2010
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We ... Read More
Although we have cruised Seadream 2 before this was our first time on Seadream 1. We arrived at the quayside in Dubrovnik a little before the check in time of 14:00 so a stroll to look at the megaships berthed nearby passed the time. We left our cases at the quay and check-in commenced on time but no longer on the quay under an awning met with champagne and cold towels. We were beckoned on board and greeted with champagne by those I established by asking were the cruise director and captain. We were taken to the concierge area for photos and production of a cruise card. This is now used at a laptop terminal instead of the quaint in/ out board that used to be found at the top of the stairway if you went ashore. The cabin had been booked as a guarantee and we were allocated 202. This is what we expected but as the ship only had 91 guests to 94 crew it would have been nice to have been given an upgrade to a window from portholes. Allocation was onboard and the pre cruise documentation only arrived 2 days before departure which considering the option to personalise your seadream nightwear had to be returned 3 weeks prior to departure I thought was a poor start. A quick check of the cabin revealed the bed configuration hadn't been made up as requested, the welcoming bottle of champagne had become ½, there's no longer any fresh flowers or fruit only artificial pots of what looks like chive, the air con fan wasn't working and there's no longer any body wash provided in the shower just I bar of soap to share between here and the wash basin. The bathrooms are compact and although the shower is excellent, trying to use the toilet seated needs some thought. Other than this the cabin was clean and tidy with the fridge stocked with soft drinks, beer and water. Ice was available in the bucket. Smiler was our cabin steward for the week and she kept things spick and span throughout our stay. The air con fan and bed configuration had been corrected before we went to bed. Food is one of the highlights on board and this rarely failed to deliver. All cooked a la minute and to individual preferences whether in the restaurant or on deck. When this did fail there was always the offer to redo it or take an alternative. Sometimes the service let the experience down when courses failed to arrive or presentation wasn't consistent but the quality and quantity is what you'd expect. Corporate chef Sudesh Kishore was always available and enquired if you'd enjoyed your meal even at breakfast where a variety of teas, including loose is now offered. Bar service on deck, in the main lounge and piano bar is very attentive with the staff soon learning your preferences and engaging in chit chat. Special mention must be made of Xander who always had our digestive ready which went on to become a nightcap accompanied by Alex on the piano. My only poor experience was during the Corinth Canal transit when Gideon at the Top of the Yacht bar considered it more important to wipe down and clean the bar then served another member of staff before asking me for my order. He didn't escape without comment. There were 3 water sports days from the marina with plenty of time for swimming or use of the 'toys' carried on board. Jetskis, sailing, banana ride and waterskiing were all used. The on board pool was also popular. This leads nicely on to our one main complaint. There were at least 3 families on board, 2 with quite young children. They thought it quite acceptable to abdicate their parental responsibilities and let them run about uncontrolled splashing and jumping into the pool. One afternoon the main salon was turned into a playground with all the seat cushions piled into a heap at one end of the banquet seating. They also had the habit of reserving pool sunbeds before breakfast then going ashore and not returning before mid afternoon. This was mentioned to some of the staff and they confirmed they had spoken to the children on numerous occasions but were wary of escalating the issue because they weren't convinced senior management on board would support them. Well let me say I would because the line is advertised as not specifically encouraging children. Therefore the parents have to look after them and know what they are doing 24/7. The concierge staff always had maps and advice for those going ashore and this was available from the first departures which we usually were. On one occasion we heard the organised tour had been cancelled due low numbers. This is something you may wish to consider if visiting a particular site that is important to you. We didn't use the spa. Disembarkation was very leisurely, luggage placed outside your cabin by 01:00 if you wished it to be taken ashore. Full breakfast service offered from 07:30 although tablecloths were absent, and the captain and cruise director at the gangway to bid you farewell ensuring your onward journey starts stress free. We left around 09:30 to meet our driver. Overall the experience is good. Staff should have the confidence to deal with unruly passengers whether they be adults or children. And the money saving schemes of no body wash in the shower must cease if this is to remain a premium product. We are looking to take the Black Sea cruise next year but have decided to look at other cruise companies. Read Less
Sail Date: June 2010
Let me start by saying that the staff and food aboard this ship was excellent.But will not sail again with this line due to cabin size,bathroom too tiny and lack of balcony or open windows...admit I knew ahead of time of these ... Read More
Let me start by saying that the staff and food aboard this ship was excellent.But will not sail again with this line due to cabin size,bathroom too tiny and lack of balcony or open windows...admit I knew ahead of time of these conditions,but didnt think it would affect us so much,,,but, it really is a deal breaker for me in future... The ports of call were interesting;Dubrovnik a neat town but too many visitors, looks and feels like Disney World with to many guests...the town walls were packed,even early in AM.Quaint streets lined with guides and tourist following in packs.The other cities, Rovinj,Piran,Hvar, Trieste and Venice were intersting to explore.Went on own, all side trips extra and quite expensive, plus many offered in brocure no available due to poor interest. Another problem was a fire in engine room which knocked out power for 5 hrs.,then dinner had to be barbeque at 10 pm on deck,and quite a hassle for guests and crew....but AC out all nite and VERY warm in cabin without window for fresh air...many slept on deck...guess this is what really affected us,felt SO claustrophobic after that whenever in room.The crew handled it well,but STILL a real incovenience...esp. on a "luxury yacht",NOT what one expects.... Also, small ship size is nice in many respects,but did feel a little too tight after 8 days...Little shade areas,inside rooms seem smaller than a river cruise ship..But ,again, must say the staff was excellent and food better than I ve had on any cruise... Mentioned in ship review that carpeting in rooms faded and stained, for luxury ship, should be changed...then had sewer smell in halls on occasion, but could be due to all 3 generators down for many hours due to engine fire???? Sadly, because of above problems, we won t return to SeaDream..... Read Less
3 Helpful Votes
Sail Date: June 2010
We started off nicely, leaving from Dubrovnik. About the second day out is when things started to get a little dicey. There was what was described as, "a minor engine fire". Come to find out the fire took out 3 generators and ... Read More
We started off nicely, leaving from Dubrovnik. About the second day out is when things started to get a little dicey. There was what was described as, "a minor engine fire". Come to find out the fire took out 3 generators and left us without any electricity (running water, a/c, toilets, etc.) Because of this, dinner was not served until about 10 that evening (outside, in the dark). That night sleep was impossible (lack of a/c), only to find out the next morning that we were also out of hot water. Some of the staff later revealed that in addition to the fire, there were a couple of burst water pipes in the middle of the night. Those taking the cruise kept expecting some sort of compensation, but aside from some free pajamas, none was given for our inconvenience. After these hick-ups, things started to settle down. To say it was "luxury" is a stretch. The cabins are dated and our bathroom sink finish was cracked. Additionally, our toilet struggled throughout the trip (most times unable to even flush urine), and finally gave out a couple of days before the end of the cruise. Clearly, maintenance was lacking on this "luxury" liner. The service was OUTSTANDING, and the staff deserves special recognition. Food was hit and miss. First night was great. Another night was "Indian Night"(???) Another night I had a prime rib-eye that was like no prime I had ever seen/tasted, and couldn't eat it (I did not complain, but they were genuinely concerned, and asked if they could bring me something else, to which I thanked them, but declined). Another night was an 8-course "elegantly sized" dinner, and it was a true winner. My favorite stops were Dubrovnik, Rovinj, and Venice. Destinations should have been more efficiently planned so that we wouldn't have had to stop in Trieste for fuel, and instead could have had more time in Venice (7:00 pm Venice as our final destination?). Overall, probably will not recommend due to inexcusable maintenance lapses. Read Less
7 Helpful Votes
Sail Date: March 2018
This was my fourth cruise on Sedream and my wife and i went to celebrate my 65 th birthday and her 60th birthday. We went for two weeks and the first week there were only 45 passengers on board as we were originating in St Thomas and ... Read More
This was my fourth cruise on Sedream and my wife and i went to celebrate my 65 th birthday and her 60th birthday. We went for two weeks and the first week there were only 45 passengers on board as we were originating in St Thomas and visiting Jost Van Dyke and St Barts on our way to Barbados. The dinner to celebrate my birthday on the back of the boat was serviced with every detail and our cabin decorated when we returned! Silvio was always welcoming and made us feel at home and was always there to ne sure our service was excellent. Anna the Activities Director and Taylor the Club Director were always fun to be with and the second week Taylor took us to Happy Island for Rum Punch one afternoon which was a unique experience, the good part of Seadream is we always get to know and enjoy all the staff and crew making it such an enjoyable experience! The second week we caught up with people we met on our last Seadream cruise Sandy and Ross from Australia and met a great couple from Switzerland that we had dinner with Saturday night in Bridgetown after disembarking, Needless to say , we love Seadream! Read Less
7 Helpful Votes
Sail Date: January 2018
The ship is a yacht -there were 110 people and 95 staff. This was a special cruise and we were two of fourteen of the Domaine Carneros wine group, hosted by founder Eileen Crane. This cruise exceeded every normal expectation and ... Read More
The ship is a yacht -there were 110 people and 95 staff. This was a special cruise and we were two of fourteen of the Domaine Carneros wine group, hosted by founder Eileen Crane. This cruise exceeded every normal expectation and exceeded even Crystal or Seabourn, which are both excellent, more formal, and newer ships and amenities. The yacht has six decks with suites on two-through five, is lovely, casual and everything is easy to get to. There are multiple eating areas, dining, gym, spa and all the normal amenities, including a casino. The cabins are small suites, more than adequate and plenty of room for personals brought on the yacht. There are larger suites, but our suite was centrally located on Deck 4. the bedding and comforters are exceptional. Dining was amazing in the dining areas, with a buffet for both breakfast and lunch and ordering the main breakfast/lunch off the menu for both. Choices always nclude both gluten free (many for all courses) and vegan. For each meal there is a ‘Chef’s Selection’ for all courses, and multiple alternatives and other choices. The food is prepared to order and there was not one meal that was not prepared to perfection. This is a more casual atmosphere without formal nights or ‘dress up.’ During the day, shorts, causal attire was perfect. At night, no jeans, but yacht casual, summer dress, pants and top, and for men slacks and a collared shirt. The service was impeccable and the staff knew each of us by name from day one and addressed us by name. We were part of the wine group and we had a Winemakers Dinner that was exquisite with champagnes and wines paired with each course. There was a minimum charge on this but it was a token compared to the quality of champagnes and wines that were served-each in their appropriate glass. This group also had special champagne and food hosted by Eileen Crane at no additional cost and some wine tastings. The first night we were each provided Sea Dream pj’s with our name embroidered on the top. There was an impromptu pj party on the only night it rained. On the top deck you can sleep under the stars in beautifully done beds and those had to come in due to rain and others joined then in the piano bar for the pj party. Each night we had appetizers and either champagne or wine before dinner—done beautifully. We cannot say enough about the staff-Severin and Garrett were amazing bartenders and went above and beyond. They represented the best of Sea Dream. The sommelier Frank was more than knowlegable and attended to every wish and desire -like everyone else with a smile. The Tai massage therapists were excellent and the cabin staff were consistently fast, efficient and helpful. The spa is on our deck 4 and I utilized the sauna, steam and shower first thing often. The caviar splash and Bar-B-Q was an amazing excursion with everything necessary brought out to the beach. Some of the other excusrsions were not was well organized and were done by island people rather than the Sea Dream staff. There is a pool and jacuzzi but one highlight was the availability of jet skis, snorkeling off the yacht, weather permitting daily. For those who scuba dive-that is available too. Fresh made popcorn for watching movies from the extensive DVD library. Excursions without cost are available and you can join the staff for bike-rides or hikes. We cruised at night and docked daily at a different island. The smaller sizer of the yacht allowed us to dock where bigger ships cannot. This was not your normal Caribbean cruise. All the ports were lovely destinations. I will mention that going throiugh customs in Barbados is a long process—waiting in line to have a visa stamped. All the planes arrive at the same time-and it took 2 hours. We learned later for $60 they will expedite the process. :( We stayed at the Barbados Hilton Resort the night before the cruise-some stayed in more expensive places-but our room, the amenities and beach were lovely and we would have loved to stay there again. The week was truly glorious. Read Less
11 Helpful Votes
Sail Date: September 2017
Apparently this was just another Greek Island cruise, where I think I have cruised in this region more than 10 times, but in fact it is an entirely different experience and it now ranks with the very few truly memorable cruises that I have ... Read More
Apparently this was just another Greek Island cruise, where I think I have cruised in this region more than 10 times, but in fact it is an entirely different experience and it now ranks with the very few truly memorable cruises that I have had over almost 30 years. SeaDream, with its motto "it's yachting not cruising" ,makes all the difference, unlike what you conceive of another Greek Island voyage. Yes, I have been there too many times (and probably can count 10 ships that I have sailed with), yet in this 10-night cruise it is amazing that 6 of the 10 ports we called are my first visits! I thought I have seen all around Greek Islands ....I was wrong. This argues forcibly that only a small ship can bring about such a wonderful trip. For all these ports are tender ports: it is unthinkable if a big ship arrives, with its passengers that can be more in number than the town's whole population. The tender operation throughout all ports are immediate, no waiting, often I and just one couple take out the whole boat. I recall the chaos when tendering from a big ship (such as at Santorini). And as a matter of fact, these small discoveries (of ports) are even more beautiful than their more famous neighbors! The fact that the ship sails within a close region also means that we often arrive at 8am but leaves almost midnight. To be more specific, these ports are Spetses, Patmos, Agia Anna (Naxos), Paros, Sifnos, and Hydra, each has its own characteristics, each very beautiful in it own right, none polluted with mass tourism. Adding to these, we started from Piraeus and the voyage also covers famous names like Santorini and Mykonos,,and also Nafplion, which is not new to me but surely new to big ship cruisers. Even at the much visited Mykonos, I had the first opportunity to relish the famous night-life of it, as we sailed after midnight (the last tender back was 1 am) while all big ships invariably leave at 6 pm trying to catch the next far away port that offers a pier! While ships are cutting budgets, for example even Silversea are serving packaged juice and inferior beef, SeaDream is unchanged since my last cruise almost 3 years ago. And to my surprise many crew members not only still remember me as a return passenger, but also my dining habits. No ship (and I have been to many so-called 5-star ships) can offer this kind of service from the heart. The food is simply great, again probably better than any other ships I have cruised in. I am happy that the cuisine is time-honored, and no funny fusion or molecular. In fine weather, the outdoor deck dinner under candle-light , with silverware and crystal and fine linen, bring about absolute fine dining at the best sense of the term. Caviar (in ample portion), foie ghras, and lobster are served. The deck lunch when the main course is cooked to order while the entree is self-served, offered no less than Alaska crab leg , for example, and on several cocktail occasions caviar is still free-flow. This puts most other cost-cutting so-called 5-star competitors to shame. It is these two aspects, Food and Service, that bring me back time and again, for in these no other ship can offer this level of excellence. The cabins are not spacious and not very modern compared with those on newer ships, but it is never-the-less very comfortable, offering fine linen b edding and Bulgari amenities, with impeccable house-keeping of the highest order that everyday when I come back from breakfast the room is done. Compensating for no entertainment, SeaDream offers a range of water sport activities that no other offers, thus its passengers are much younger than on similarly priced ships. These people are well-traveled and well-educated, making ship atmosphere particularly congenial. It looks that everyone parts with new friends. The ship was also able to operate with flexibility, thanks to the 'best captain at sea'. We can reverse the order of port visits to avoid the rough sea. The captain and hotel manager greets guests on embarkation, and the Master is seen on deck on many occasions talking to guests. I hope this description amply explains why 'yachting' is different from 'cruising' that one comes to expect. I shall seek for the first opportunity to return, and also after this useful introduction, I also want to spend some time, maybe a few days, re-visiting my new discoveries: Naxos, Hydra, Paros.....all are simply memorable in the sense of returning to unspoilt nature. Read Less
9 Helpful Votes
Sail Date: July 2017
This cruise was everything I was hoping for and more ! We don't like crowds nor need constant entertainment. If that is what you are looking for this is not the cruise for you. If you are looking for that moment you know you are home ... Read More
This cruise was everything I was hoping for and more ! We don't like crowds nor need constant entertainment. If that is what you are looking for this is not the cruise for you. If you are looking for that moment you know you are home and you exhale. This is the place for you. From the moment you step on the ship to the very last step the day you leave the Seadream crew out do themselves. The food was amazing, the staff are always friendly and move with a sense of pride. They truly love their jobs and it shows. They think of everything. From a cool cloth for when you get back from a day at shore to someone coming around to clean your sunglasses. They even had a velvet lined box of reading glasses in case you forgot yours at dinner ! Those are just a few highlights. Each and every day was a pleasure to be there. You never had a drink that wasn't full but they seemed to know when to be there and when to be invisible. An art in itself. We didn't want to leave. Hence why we book 2 more trips in the near future to head back to what we now call home :) BTY - We got engage on this trip and WOW, again Seadream went above and beyond to make that experience so memorable. Thanks Seadream ! Read Less
7 Helpful Votes
Sail Date: April 2017
We chose this cruise for its itinerary, excursions and the outstanding service and cuisine, and the excellent reputation of its staff. The fare includes all food and beverage (alcoholic or non) and tips. The only additional expenses on ... Read More
We chose this cruise for its itinerary, excursions and the outstanding service and cuisine, and the excellent reputation of its staff. The fare includes all food and beverage (alcoholic or non) and tips. The only additional expenses on board are excursions, boutique merchandise, premium wines/spirit, or avail of their spa services (massage/beauty salon). The embarkation was excellent as there were no crowds with only 112 guests on board. No lines to speak of. When you board the ship, you are greeted by the captain and the staff and a glass of champagne, escorted to the lounge for some more drinks and refreshments, to sit and relax. Registration is by party, and a staff will escort you to the concierge area where you are handed your sea pass. No lines to stand in. After this is all done, a cabin stewardess will escort you to your room where your luggage would most probably be waiting for you by the door. She will then go through the room amenities and give you the day's schedule. You can unpack and then go have a tour of the ship or book your excursions or have a drink and hang out at the pool. This cruise is not for everyone - It seems to be designed for the active travelers - young or old. There are no kids clubs, photographers or staff constantly selling you things. Entertainment is minimal - a guitarist and pianist, a 1 table casino, library, an 18 hole golf simulator, and an extensive collection of DVD that you can watch in your cabin. The concierge would even make pop corn and bring it to your room. Excursions are beach, bike, hike, snorkel or scuba diving, or you can get off the ship and do your own excursion arrangements ashore. Usually there are 2 ports per day, one in the morning and one in the afternoon. As several ports do no have docks, you have to be tendered in using one or two of the lifeboats, or by zodiak if you are going straight to the beach. Dining is usually on the Deck 5 and 6 and is open air, except for a couple of nights when both open air and the formal dining room on deck 2 is open. Food is excellent with extensive vegan options. The chef will make adjustments according to your requests, or would prepare a specific dish that you request if you give them a days notice. Only a few dishes are prepared in advance as most are cooked to order. Meals consist of breakfast, lunch, afternoon cocktails and dinner. You can also order from the room service menu any time day or night. Special occassions like birthdays or anniversaries are noted ahead of time and you will probably get serenaded by the staff or a staff member, with a cake and card signed by the captain. They will decorate your room with balloons and another special note from your cabin stewardess. The staff is always on the constant lookout for anything to satisfy your requests, and most of the time would anticipate it without waiting for you to ask for it. They call each guest by name - it might take a day or so, but they go through the guest list with pictures. The attire is informal until 6:30 pm where they recommend you get into a casual getup (proper shoes and long pants for the gents, no shorts/bathing attire for the ladies) however several guests seem to prefer to dress up a little (Dress for the ladies, jackets for the gents) as this is the start of the cocktails leading into dinner but you wouldn't be out of place in a polo/golf or hawaiian shirt. The on board atmosphere is more like a family get together as the staff always keeps you engaged, not because it is their job but because they truly care. A large majority of the passengers are repeat cruisers and are quite proud to share their onboard experiences with you. Disembarkation was a little sad as you are leaving newly found friends, but a lot of them have already made plans for the next cruise, and if you have as well, chances are you might see the same faces - guests and staff - welcome you back on board. There was no rush to get off the ship except for those that have a flight to catch, and with only 112 guest, there was no line to speak of. Going through immigrations was smooth and the taxi line was waiting outside. We were off the ship and at the airport in 20 minutes. Read Less
17 Helpful Votes
Sail Date: March 2017
SeaDream is niche and one's response will depend on how one visualizes a 5-star experience. There's nothing wrong with it, but a lot of what we've come to associate with luxury resorts requires bigness, like walk-in closets, ... Read More
SeaDream is niche and one's response will depend on how one visualizes a 5-star experience. There's nothing wrong with it, but a lot of what we've come to associate with luxury resorts requires bigness, like walk-in closets, big bathrooms, lots of choices in restaurants and entertainment, structured programs. So, gut check time -- if your lux ideal requires big, then SeaDream isn't for you. Things like the wine list and the pool are going to be great but not big. Onboard shopping is very limited. This isn't a floating Bellagio -- you'll feel the boat move . . . a lot. I'd also say SeaDream isn't "plush" -- sheets, towels, furniture, fixtures are all very comfortable and up to date, but not over-the-top or to-die-for. On the other hand, you'll love SeaDream (as we did) if your definition of luxury corresponds to what SeaDream brings to the table. The food is phenomenal (really) in creativity, presentation, execution, you name it. In this respect, smallness had no negative effect on choices -- the menu always had lots of choices, even for breakfast. These are 300' yachts, not cruise ships, which makes them both charming and convenient. There is wooden trim as well as doors and hatches that need to be latched. Literally nothing on the ship is more than a 2 minute walk from anything else -- I could go back to our room to retrieve a forgotten item and be back at the pool or topside restaurant in less than a minute. (Incidentally, wind and water make for good white noise -- we barely heard a thing from outside the room, even from the piano bar only 30' away on Deck 4 or the topside bar directly overhead). Mostly, however, SeaDream delivers its kind of 5-star luxury through relationships -- both among guests and between guests and crew. (The latter may be more commonly known as "service," but it's still about personal relationships.) SeaDream is famous for its social atmosphere and its service, and I won't belabor the point other than to say it's real and it's all it's cracked up to be, and to add a few observations: 1. Social doesn't mean frat house and doesn't mean an absence of privacy. We're still talking about 40-80 year old adults, mostly in their 50s and 60s, of differing temperaments. You can be social if and when you want to be. I considered us fairly social and yet we still ate breakfast alone almost every morning, lunch alone most days, and dinner alone twice. 2. If you're in the mood and the moons align for a party, there are unforgettable, fun experiences that can only happen within the kind of socially intimate groups you'll find on SeaDream. The high-enthusiam (if not high-quality) singalongs to George's piano don't work with a group of strangers. Same for the no-particular-occasion dance party at the Top of the Yacht that roared until 1:30 am until we took pity on Gareth and Domo and let them go to bed. It was self-DJ'd, meaning a bunch of 40, 50 and 60 year olds took turns plugging in their iPods to play fun, middle-age people dance music. That can only happen among people who already know and like one another and you're pretty sure they'll have extra Advil to share in the morning. 3. Maybe unwittingly, SeaDream has taken the social science breakthrough of our time (relationships, not stuff, makes us happy) and applied it to luxury cruises. It's your relationship with the staff (a/k/a service) and your relationship with the other guests. The result is a sense of contentment and security that you'll pay good money for, also known as luxury. Who knew. Lastly, I'd be remiss if I didn't give a special shout-out to some of the staff. The waiters and bartenders work very hard, and I want to especially thank some for making our trip very special: Domo, Gareth, Grenold, O'Neill, Bartosz. Thanks, guys. Read Less
15 Helpful Votes
Sail Date: May 2016
My wife and I were part of a private event that took over the whole ship for 5 days/4 nights. We have experienced great service before, but this was our first cruise. Though we live in a cruise-port, big ships turn us off big time. This ... Read More
My wife and I were part of a private event that took over the whole ship for 5 days/4 nights. We have experienced great service before, but this was our first cruise. Though we live in a cruise-port, big ships turn us off big time. This cruise, from embarkation in Nice until the final port of Monaco, was stunning on many levels: My wife and I loved the yacht-like experience from the first moment on board (around 15:00), which began with a poolside buffet to tie us over until dinner. Any crew member we had contact with demonstrated an outstanding service mentality; not demure or fake-friendly but truly engaging and baffling in their capability to anticipate passenger's wishes. Both F&B service and -quality was excellent, and staying with the standard level of wines (included in fare) proved to be completely sufficient, thanks to a great sommelier (Ferenç) who enjoyed wine-talk. However I can imagine that passengers in need of constant entertainment and stimulation will be much happier on a large ship, surrounded by 4,500 of their best new friends. We on the other hand are already plotting when and where we will able to catch a ride on this ship or its sister. Highly recommended! Read Less
25 Helpful Votes
Sail Date: January 2016
We just returned from the Jan. 16 SD I sailing from Marigot to Barbados. We sailed the same week in 2015 out of St. Thomas. While eager to enjoy SeaDream again, we also wondered whether a second trip would live up to our experience last ... Read More
We just returned from the Jan. 16 SD I sailing from Marigot to Barbados. We sailed the same week in 2015 out of St. Thomas. While eager to enjoy SeaDream again, we also wondered whether a second trip would live up to our experience last year. Any anxiety/concerns were unnecessary, as SeaDream I exceeded our memory and expectations! The Ship: Every aspect of the ship was in great condition--remarkable for a vessel 30 years old. The high standards for cleaning, maintenance and care were evident inside and out. Crew: What maybe surprised us the most was the welcome from members of the crew that we had come to know on our previous cruise. While absolutely a reflection of the excellent training and standards on SeaDream, many seemed genuinely to remember us, and made that a special part of the SeaDream experience. We were happy to see Gareth and Pierre again in their leadership roles, and especially excited to learn that Tomislav was promoted following Enes' departure from SeaDream--a very well deserved promotion. Stateroom 324: We sailed on Deck 3 again, appreciating the easy access to the pool deck and tender. We definitely like this level. The configuration and amenities were identical to last year, though we felt the difference being at the far forward position on the ship. The anchor dropping got our attention a couple of mornings, and the motion was a bit more pronounced during the final leg into Barbados. We would take the cabin again (it was the only Deck 3 remaining when we booked in May), but if possible would move midship to avoid the anchor noise. Our Stateroom attendant Kat was excellent, friendly and took great care of us. We packed lighter this year, and utilized the laundry service more, which was a good choice. We generally put laundry out when departing the stateroom for dinner, and it was always back the next afternoon. Food: If possible, even better than last year. This was the first sailing with new Executive Chef Alistair, and he was visible every night at dinner getting feedback and asking for reaction. His enthusiasm was great, and his skill was evident with every meal. Doramus, Robin and Zsambor made every meal a treat, offering great suggestions and perfect timing with every course. Christian was aboard as Sommelier, and provided excellent wine service at lunch and dinner. We thought the quality of wines poured at dinner was very good. We ordered a separate bottle off the list only once this trip, as we were very satisfied with the wines offered. We also enjoyed the opportunity to dine with the Captain one evening, who was a great host. Bar Service: Francisco, Danny and Martin provided outstanding service, with Martin making great Mojitos in the afternoons at the pool bar. Again, selection and quality of drinks was outstanding during the day and at night. The Piano Bar with Sammy was much frequented on this sailing compared to last year, with a good crowd every night and action at the Blackjack table most evenings. Land Adventures: A highlight of the trip was the Cat Sail/snorkeling from Mayreau to the Tobago Cays. The crew was outstanding, and the turtles around the ship and snorkeling site was a real treat. The sail back to Mayreau for the Beach Splash was beautiful. We also tried the Clear Kayaks on Ile de Saintes. It was a cloudy day, which limited visibility, though the clear kayaks were great. We stayed in very close to the main harbor. The tour leader indicated it is normally a 3 hour trip they tried to fit into 90 minutes. This excursion would be better if longer. Ports: Marigot: We arrived one day early, and stayed at the Mercure Hotel on Baie Nettle. The hotel was very nice and worked well for a short pre-cruise stay. They provided a very nice breakfast buffet. Guests were predominantly European. We ate dinner and lunch the next day at Dreams Restaurant, about a 200 meter walk from the hotel. The food at Dreams was outstanding at both meals. I would especially commend the selection of pizzas for lunch. The SD I departed from Galisbay Port, about a 15 minute taxi ride from the hotel. Gustavia: We dined on the ship and tendered over to the port. For a Saturday night, the town felt pretty quiet. We met some fellow passengers at Bar L'Oublie, where we enjoyed live music and dancing from a bar across the street until midnight. The next day we rented a Suzuki Jimny from Turbe rental cars, and spent the day visiting beaches around the island. We enjoyed Gouvernor's Beach the most. Lunch at Restaurant Santa Fe on a cliff overlooking the beach--excellent Mahi ceviche, gazpacho and lobster salad. Iles des Saintes: A small, quiet port--definitely a different feel in the Caribbean. We did the Clear Kayak excursion here. Grande De Anse, Martinique: Highlight here was Gareth's hike--a 2 km. rough trail up one hillside then down to Plage Arlot and swimming at the beach. If he offers the walk, do it! Rodney Bay: We experienced rain showers through the morning here, so after a brief walk, came back to the ship for lunch and enjoyed sun in the afternoon by the pool and swimming off the watersports platform. We would consider renting a car here next time, and exploring more of St. Lucia--there's not much at Rodney Bay. Bequia: The sail through the Grenadines was a highlight of the trip, and Bequia was a wonderful destination. Perfect weather, and Princess Margaret Beach was a $3 water taxi from the pier. We had lunch at Jack's on Princess Margaret beach, with excellent grilled mahi and grilled local lobster. The beach was crowded as another ship was in port, but the sand and water were outstanding, with lots of palm trees providing shade if you wanted a break from the sun. Mayreau: Cat Sail snorkeling here, described above. The Beach Splash location was ideal--completely private and an amazing barbeque lunch. Again, Chef Alistair was about ensuring all was perfect. Beach was great with lots of time in the water. Was the ideal end to the trip. Barbados: We had a late flight out Saturday afternoon, so we arranged a tour to visit the Mount Gay Rum Distillery, Harrison Caves and lunch before arriving at the airport around 2:30. Carson was waiting for us at the port, and provided an excellent tour. The blizzard on the east coast made travel back challenging, but our flight did depart later that evening, getting us as far as Atlanta. Getting home to DC is another story..... Conclusion: While the SD I had 104 passengers compared to 84 last year, the ship never felt crowded, and service never missed a beat. We've not repeated many trips over the years, and were surprised we wanted to take SeaDream again after only one year. We made an open booking for our next trip on the last night--our easiest decision on the trip. There is nothing about the trip I can really criticize or highlight for improvement--its just that good. Read Less
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