9 Helpful Votes
Sail Date: September 2016
Our first Seabourn trip and without doubt the best cruise we have ever taken. Many, many positives and few negatives made it a very enjoyable 10 days. We also made friends with lots of fellow travelers and had a number of pleasant ... Read More
Our first Seabourn trip and without doubt the best cruise we have ever taken. Many, many positives and few negatives made it a very enjoyable 10 days. We also made friends with lots of fellow travelers and had a number of pleasant evenings in their company. Embarkation in Barcelona at the World Trade Centre was very smooth and although our boarding time was stated as 2pm we arrived around 12pm and had no trouble boarding. This also gave us time for lunch at The Collonade restaurant while our rooms were being readied. Food and service throughout was excellent. We confined ourselves to The Restaurant and The Collonade with a few snacks at the Patio Grill. We did book Restaurant 2 once, but cancelled as the menu did not look too inspiring. To be honest, we have had degustation in quite a few restaurants over the years including Michelin starred, and would much rather order a la carte. Consequently we didn't bother to book Restaurant 2 again. We tried a number of Thomas Keller dishes and not overly impressed. One smoked rib dish we ordered in The Collonade one evening was very dry. We also ordered room service a couple of times including breakfast everyday which was consistently excellent. The overall service on board surpassed expectations. All of the crew were friendly, very efficient and they really looked as if they enjoyed what they were doing. The young lady who looked after our room catered for our every need and seemed to be always on hand with an hello and a smile. We also very much enjoyed the entertainment offered. All of the bars and lounges seemed to have some entertainment or live music and every evening in the main salon there was a show around 9pm. Primarily provided by a young troop of singers and dancers who were London West-End quality. Our cruise director Sophie was also a very accomplished singer in her own right and she entertained us a couple of evenings. As a cruise director she was brilliant and her energy was astonishing. The only negatives were 1. the exorbitant cost for a very slow wi-fi service. While I understand it is difficult to provide a fast service at sea, I believe it should be provided totally free with perhaps a daily data and access time limit; 2. The quality of the so called "complimentary" wine. No list of available wines was provided and we had to make a special request to eventually obtain one. There were some nice wines on the list, but these had to be requested from the wine waiter who often gave us a "how did you know about that one" look. They also seemed to push a particular wine each day and also push their premium wines (especially in Restaurant 2 we were told by other passengers) which are not good value. Considering Seabourn has fixed routes, which often pass through fantastic wine regions (ours went through Provence and Bandol), you would have thought it would not be too hard to source local wines as they passed through and also stimulate the local economy. If they want somebody to source local wine for them, I’m their man! I would also look very carefully at the Seabourn excursions which in my view are expensive. We privately arranged two wine tours in Provence and Bandol which were both excellent very good value. We also did our own research on the places we visited which was fun and planned our own walking tours. In summary, a great experience. I would highly recommend Seabourn and would have no hesitation in cruising with them in the future. Read Less
6 Helpful Votes
Sail Date: July 2016
this is going to be a review of our most recent experience aboard Sojourn on deck 10 in a Penthouse Suite - Suite 1025. That suite was marked as "obstructed view balcony" on all of the deck plans, yet the price was the same as ... Read More
this is going to be a review of our most recent experience aboard Sojourn on deck 10 in a Penthouse Suite - Suite 1025. That suite was marked as "obstructed view balcony" on all of the deck plans, yet the price was the same as all of the other Penthouse suites. Before purchasing that suite, one of the few remaining, I searched high and low for someone online to give me the true lowdown on that suite without success. So I'll do so here, skip to the bottom if you want the succinct version. My wife and I are experienced cruisers. We've been cruising for more than twenty years once or twice a year. We've been aficionados of Seabourn for the past sixteen years since our very first two week cruise aboard the Seabourn Odyssey in the Caribbean. We found it to be so far above our prior cruise experiences aboard other lines that we were frankly shocked at what we'd been missing. Following that first cruise, we began doing Crossings to and from Europe twice a year (relatively inexpensive) and enjoying their ships as a destination - their incredible service, food and staff, as well as our fellow passengers (predominantly sophisticated, well educated and sociable). That no balcony, bottom deck experience was "relatively" inexpensive and MUCH cheaper than first class air fare to Europe and we always arrived without jet lag. Over the years our tastes (and ability to afford higher levels of cabins) improved. Aboard Seabourn ALL of the cabins, regardless of deck, are essentially the same (except for their true suites - Penthouse, WinterGarden, or Spa Suites). The cost of the traditional cabins increases as the decks get higher (which is strange because the higher the deck the more you feel it in rough seas). The lowest passenger decks - deck four has cabins without balcony, deck five has diminished views from the balcony as the material that is see through glass on all of the balconies is metal on deck five. There are a couple of cabins designed to add on to the Winter Garden Suites on deck 7 as an extra bedroom. If Seabourn doesn't sell the Wintergarden Suite WITH the adjoining bedroom (cabin 745 & 746), they sell them as separate cabins. We were upgraded to one of those cabins and found it undesirable. The cabin itself is oddly shaped, the balcony is tiny and barely accommodates one person comfortably and the biggest detractor is that there is quite a bit of noise bleed through the wall and the adjoining door (think of an adjoining hotel room door) between the Winter Garden suite and these two cabins. On our experience there was a couple with an infant and the baby cried quite a bit during our cruise, making sleep difficult and quiet reading or discussions difficult as well. Those are two cabins to avoid. Last year, in 2015, we were offered the opportunity to purchase a Spa Suite. the Spa suites are located on the aft of the ship. We had back to back cruises, a crossing then another ten days aboard in Europe. Midway, the hotel manager asked us if we'd like to pay the additional amount to move to a Spa Suite. It was the most enjoyable suite we've ever had aboard Seabourn. To describe the pros and cons: PROs: 1. Panoramic view from the aft of the ship, no balcony can equal it (there are four spa suites, two on the side and two in the center 1090 through 1093). Our suite was 1093 on the starboard side and we had an incredible wrap around balcony with unrestricted views. The two center spa suites are not quite so lucky, but those two center suites have a crescent shaped extension allowing them to walk out for a fuller view. Unfortunately, that extension and their extended view infringed on the privacy of our balcony (the sole downside to that suite). 2. Unlimited access without additional fees to the Spa immediately below these suites (we're not Spa people, so we didn't avail ourselves of this). The advertising for this upgraded suite cites a Spa Concierge (no one aboard has any knowledge of this concierge - I've checked on two subsequent cruises while aboard and still no sign of a Spa Concierge. 3. Upgraded refreshments with healthy alternatives too numerous to mention. 4. A round, comfortable dining table with a magnificent view off the stern of the ship through floor to ceiling glass windows separating the living area from the balcony 5. a very comfortable arrangement of the sleeping area and living/dining area. 6. a very nicely upgraded bathroom with beautiful fixtures and separate rain shower and whirlpool tub. Cons: 1. Accessible only via a steep spiral staircase located within the Spa. If you have mobility problems or your hands full, this is not the most convenient set up and could be frankly dangerous. 2. These cabins on the aft of the ship will be gyrating crazily in rough seas (think of the end of a teeter totter, the closer you are to the center fulcrum the less movement) luckily our cruise was on a pond-like ocean with barely a ripple for the entire trip. 3. No Concierge - they should take it off their advertising Frankly, you don't NEED a concierge aboard Seabourn. Everyone is treated as though they are royalty, even the least expensive cabins. 4. The beds are the same as all of the beds across the entire ship, i.e., stated as queen sized, but less than that in reality - a tight fit for larger folks. Okay, returning to the penthouse suite on deck ten with the partially obstructed view. Penthouse Suite #1025. This Penthouse suite was disappointing after the Spa suite described above. The biggest problem was the noise, bleed through from the adjoining cabin (we could hear the television through the bedroom wall and for the first time ever, I had to call and complain to ask them to turn the volume down) and the door to the main deck was immediately to the left of our suite door. When there were activities and entertainment on the main deck, the noise bled into our cabin each time the door to the deck was opened - which was frequently, since at the other end of our passageway was the observation Bar. The balcony was indeed restricted. It really wasn't that bad, roughly a third of the balcony was covered by a diagonal metal plate (photo attached). We could sit comfortably on the exposed portion with a good view, but for as the price for that suite was the same as the other Penthouse suites..... a full view would have been better. Food, entertainment, ambiance were all exceptional, as usual. This particular Penthouse suite as living accommodations was, in retrospect, a bad investment. Read Less
Seabourn Sojourn Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.1
Entertainment 4.0 3.8
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.1
Family 2.0 4.1
Shore Excursion 3.0 3.7
Enrichment 5.0 3.9
Service 5.0 4.5
Value For Money 5.0 3.8
Rates 5.0 4.0

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