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11 Helpful Votes
Sail Date: April 2015
Our last cruise on Seabourn in may 2014 was our best so far after 36 cruises,on several lines like MSC, Costa, Ncl, Azamara,Celebrity,Seadream,Oceania,Holland America,etc... They sold it as a "FOOD AND WINE CRUISE"what a ... Read More
Our last cruise on Seabourn in may 2014 was our best so far after 36 cruises,on several lines like MSC, Costa, Ncl, Azamara,Celebrity,Seadream,Oceania,Holland America,etc... They sold it as a "FOOD AND WINE CRUISE"what a joke. This one was our worst considering PRICE/QUALITY. There were some good things like every Seabourn fan knows,like the cabin,embarkation etc.. Some pool events were good,and one was excellent. But:coming on board,simple hello and nothing more,help yourself,no drink,no showing you to the cabin, no nothing.At about 13pm the cabin was not ready, so no problem we went to the pool deck te get some food.A lot of show about nothing,the normal things like on every cheap line with exception of the thinnest and most tastless pizza ever seen on a ship.Note that the world champion of pizza making was on board. So no problem,there still the colonnade to go too. Had a ordinary lunch whit the cheapest wine they could offer. (they tray it every time )They have one of the best beers of the world ( Duvel ) but they are never offered exept for the intimetys. If you ask for the Petit Chablis (who's also complimentary) you see them think "he knows" They know your preference, maybe, not about wine. THEIRE PREFERENCE IS THE CHEAPEST. They spend a lot of time with repeaters what is making the service very slow. The orange juice is half water half juice. The choise of bread is very limited. Most of the time croissants were not obtainable. After a few days i asked for a croissant,the answer was that the demand was so great that they could not follow. They filled the basked with THREE PIECES EVERY TIME. When i made a remark on that the answer in a very rude way that he was not in charge. And from that moment i din"t exist no more for him. I was happy that i could have a croissant twice during the whole cruise. Breakfast menu does not change with exception of one or two cold cuts The first night we went for The Restaurant. On the menu two delicious items:Tournedos Rossini for me and Sole for the lady who is a fishlover. Apparently there is a new version of this tournedos WITHOUT fois gras NO truffle and NO mushroom. This was the well overcooked dry and luke warm version whit a timble of tasteless gravy. According to the menu,the amorphous little hill on the plate must have been the sole. The presentation was a shame on both of the plates. This mast have been a warning, but i could not believe it. We have seen the pictures on their brochures and they are not the same, i even think they are not taken on the Sojourn, but on a luxe cruise line. Believe me, whe know how a Tournedos Rossini and a Sole shout look like. Does Chaine des Rotisseurs covers this flag? Remember this was a "Food and Wine cruise"whit 2 world famous guest chefs aboard!!!!! Again offering the cheapest wine. We never saw a well dressed plate, so common. And now the best thing. Restaurant 2:So named because...well because it is a delihtfully different alternative..... Had a reservation at 8pm. First course: lobster tail with something with a beautiful name. The lobster was NOT lobster but langoustine, and that something was macedoine with mayonaise, tenacious and ICE COLD. They lie about the food, on a other occasion there was fois gras on the menu what i got on the plate was something that looked like fois gras, had the some colour as fois gras, but it dit not tasted and was UNMISTAKABLE NOT FOIS GRAS. Food and wine cruise remember. Back to Restaurant 2: Second course: Asparagus with egg benedict.Caviar-icecreme!!!! On every plate there are two items. Tasted the ICE COLD and bitter asparagus and the ICE COLD egg and dit not liked it. There was also an ICE COLD sauce too. Tasted a little ice creme. It was unsavory. This is the first time EVER that we left a restaurant during a six cours menu in the middle of the second course. Left at about 8.25pm. But no problem, left in a good mood, and went for the collonade, order both an ordinary steak, and waited until 9.30pm. Then the waitress came back with the message that the galey could not follow the demand of steaks becauce there was no demand for the other items on the menu and it could take some time ! 9.30pm and no food on a food and wine cruise can you believe it? Went to bed without food. Thanks Seabourn. By the way they have a very stubborn version of a 1cm thick Chateaubrilland, sever saw before, yes you see some new things on a food and wine cruise. On a simple demand i will send them a picture of a real Chateaubrilland and a proper sole. No thanks. Next day we saw a chef a told him what happened the day before, he immediately called the chef of restaurant 2 and he the only thing he did was disappear. From the chef of the 2 we got a complimentary sorry. And believe me we were not the only ones. I can go on but its barely unbelievable that i am talking about Seabourn. One of the hightlights of the cruise was suppose to be the opera concert whit local tasting in Livorno. Because there were two ships of Seabourn they found nothing better than put all the guests STANDING together in NARROW space. I did not see the stage if there was one, and i can't tell you what the four tenors look like or what they sang, 600 people make a lot of noise even if they just talk, and because they could not see a thing they did, and because they talked you could not hear a thing. The local tasting not hosted by Seabourn was good. WHAT A EVENT. First on ODYSSEY in may 2014 and our best ever. Second on Sojourn in april 2015 and our worst ever. Price/Quality is not in balance anymore, thanks to Holland America Line? If so, keep in mind that there other small cruise line with a better price setting and better food. So think twice before you bet your money on Sojourn Again with Seabourn,maybe (i look forward to the comments on cc ) again with Sojourn certainly not. This is a very personal experience, and hopely not for many others. Please keep in mind, this is not my mother language, ( mine is Flemish ) and its not always easy to write it in the correct manner, but i did my best. Read Less
10 Helpful Votes
Sail Date: October 2014
Our first experience with Seabourn was in 2009. Our Norwegian vessel was docked near a Seabourn ship. Seeing how the Seabourn guests were welcomed aboard was an eye opener. In 2014, we took a deep breath and book the Greek Islands ... Read More
Our first experience with Seabourn was in 2009. Our Norwegian vessel was docked near a Seabourn ship. Seeing how the Seabourn guests were welcomed aboard was an eye opener. In 2014, we took a deep breath and book the Greek Islands cruise on the Sojourn. A big step for us, but we wanted the all inclusive experience. i don't have the time or patience to attempt a complete review, but I confess to being a true believer in the Seabourn experience. I will never forget the staff members standing in front of the gangway cheering and applauding us as we came on board! So cool. We loved our cabin! It was big, luxurious, had a walk in closet and a bathtub. The veranda was big and private, and there was a table and chairs for in room dining in style. The staff were amazing. The first day I stopped by the Pool deck bar for a cocktail. The next day as I walked by the same bar, the bartender asked if I wanted the same cocktail I had previously ordered. Every one seemed to know our names. All the facilities were first rate, and the food was fabulous. The chef hosted an event where he made a fabulous paella in front of us while he chatted away about Seabourn, food, and his life experiences. We got to attend a shore event in the ruins of Ephesus where we were seated outside the coliseum and fed wine and snacks while being entertained by a string quartet...on the house. Seabourn gave us the cruise experience of a lifetime. Worth every penny. If you are considering stepping up from the more popular big ship cruises, we encourage you to consider going all the way to the finest...Seabourn. Read Less
Sail Date: December 2012
We sailed to the Caribbean on Seabourn Quest December 2012 in a Penthouse Suite (one category above the Seabourn Suite with veranda.) Even though there were numerous positive reviews of the Quest, we still didn't know what to expect; ... Read More
We sailed to the Caribbean on Seabourn Quest December 2012 in a Penthouse Suite (one category above the Seabourn Suite with veranda.) Even though there were numerous positive reviews of the Quest, we still didn't know what to expect; however, within minutes after boarding we sensed that something was different. To start we were escorted to the Colonade for a spectacular lunch with fine wines. After selecting our "made to order" entrees we sampled their vino offerings that were included with our cruise fare: I chose the white and my husband chose the red. Both selections were excellent complements to the first of many outstanding meals. Afterwards we were escorted again, but this time to our wonderful suite that was awaiting our arrival with appetizers, a fully stocked bar and stocked refrigerator and a Bon Voyage bottle of French Champagne. The bathroom had dual sinks, a Jacuzzi tub and a separate glass shower surrounded by shades of brown and beige marble counter-tops. The walk in closet, which was very spacious, had more deluxe hangers than we could possibly use. The PH suite has a 42" tv with docking station for IPOD in the intimate living room area as well as a smaller flat screen tv in the glass enclosed bedroom. Each tv had a plethora of movies-on-demand which were complimentary - no pay-per-view charges at the end of the cruise. (One night we called room service and requested popcorn, which was freshly popped and promptly delivered.) Entertainment varied from night to night, but consistently impressive. In the Observation Lounge a piano player plays your requests while you are having a cocktail and perhaps enjoying your order of caviar with all the garnishes. I ordered it several times and every time it was presented with a smile. Which brings me to Caviar in the Sea.... imagine standing waist deep water in your bathing wear, while the Seabourn staff are also waist deep, but in their Seabourn slacks. They are interacting with their guests, pouring us champagne and preparing caviar with our choice of condiments. It's one of the most memorable moments on the cruise. The Seabourn Square became my husband's home away from home. There he read his daily newspapers, enjoyed his Double Espressos, checked emails, before heading off to the well-equipped gym for some much needed exercise. On Seabourn you will not hear announcements or loud music on deck. There is a tranquility that you won't find anywhere else. There is no bingo, no art auctions, or photographers lurking around to take your picture. Simply stated, Seabourn Quest is subtle luxury, which suits us just fine. We are booked for our second cruise in June - a 20 night Mediterranean cruise, again in a PH suite. This time I will bring enough clothes to fill those hangers. Read Less
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