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Sail Date: August 2019
We were very impressed reading the itinerary and all the trip offered. It was our first river cruise with scenic. The daily programs are explained every evening, before dinner. Svetlana armstrong, our cruise director was wonderful! Her eye ... Read More
We were very impressed reading the itinerary and all the trip offered. It was our first river cruise with scenic. The daily programs are explained every evening, before dinner. Svetlana armstrong, our cruise director was wonderful! Her eye for detail is exceptional, there was never a time she wasn't there for the guests: ensuring all understood the guidelines of what to do, where to meet, along with all the historical places we would be visiting. Every day was a wow! vadim palchun, our historian, program director, and guide was beyond an a++. Vadim"s intellect surpasses any historian we have ever met. Vadim greeted us every day with humor, patience, knowledge and passion for russia as he guided us thru his homeland. The palaces, the cathedrals, the museums, (don't miss the world war 11 museum) the ballet, the rivertours, the folklore show, & the phenominal old moscow circus!!! Was outstanding!!! Truly, surpassed our expectations! the only significant problem involved the limo service from home: to and from the airport, would not want to deal with this limo company again.. Read Less
Sail Date: August 2019
From the moment we arrived, the driver waiting for us, made a very smooth transfer to the vessel. Can't say enough compliments of the entire crew, very polite , accommodating, responsive, kind, caring and very knowledgeable about ... Read More
From the moment we arrived, the driver waiting for us, made a very smooth transfer to the vessel. Can't say enough compliments of the entire crew, very polite , accommodating, responsive, kind, caring and very knowledgeable about the different ports, The ship was always immaculate, cabin super clean and always ready when we returned from any excursion. Dining was superb,quality and variety to please any of the 150 guests aboard, breakfast, lunch and dinners, good wines. The daily entertainment and I am including the Cruise director daily briefing were great, Once again I mentioned that the service from the entire crew was fantastic, first class. I was not going to single anyone,but, I would be remiss if I don't acknowledge two individuals that made my cruise such a pleasure, they are our servers Ana and Nemad, very charming and always ready with a beautiful smile. The ports visits and the guides for the excursion were outstanding, very knowledgeable about their cities and the sites we were visiting.And the special concert in Vienna was just beautiful.I do recommend this cruise to anyone and ,a bit bias , I would ask for the Scenic Jade, because their crew made it double a pleasure. Another suggestion is book the entire package including the flight, The Scenic Staff in the US knows how to make a comfortable 10 hour flight painless. I am planning another cruise with Scenic, this time to Southeast Asia. Again this cruise exceeded my expectations.Thank you Scenic, Read Less
Sail Date: August 2019
As our first cruise, I chose Scenic because I wanted all inclusive - flights, tipping, trips and excursions, food and drinks and Scenic delivered. All of the staff went out of their way to make sure we had everything we needed or wanted. ... Read More
As our first cruise, I chose Scenic because I wanted all inclusive - flights, tipping, trips and excursions, food and drinks and Scenic delivered. All of the staff went out of their way to make sure we had everything we needed or wanted. The food was delicious, varied, pleasing to the eye and to the palate. If we didn't want the selections offered, there was a menu. Wines and beers from the regions we went through were very different and all good. Excursions offered variety - bus, walking, bike, boat rides, gentle walks, something for all. The guides were well versed in the history of the towns and landmarks we saw. History came to life every day we went out. The Jade rode so well it was like being soothed to sleep at night. The countryside was vibrant with colour from the people, the buildings and even the crops looked like home, so no one was home sick. From the smooth pick up at the airport to the return at the end, Scenic did it all smoothly. Entertainment on board included Hungarian dancing and music, a zither, waltzing, violin concert and every night Henrick provided music for listening and dancing. Salt room available, work out gym, walk track upstairs, lots of chairs to sit outside on or stay in the comfortable lounge. In 2 weeks, staff became friends. We knew names and where there families are from. Our fellow passengers were mostly Aussies, fellow Canadians, Americans, British, Hungarians, Serbs, Czechs. Pretty much world nations. Wonderful first trip and it has made us want to travel again, thanks Scenic. You have a wonderful fleet of crew ambassadors. Read Less
Sail Date: July 2019
We chose this cruise because of our previous experience with the luxury of Scenic cruises and because it fit very well the busy schedules of six adults. We could not have been more pleased with our cruise. The ship and the cruise exceeded ... Read More
We chose this cruise because of our previous experience with the luxury of Scenic cruises and because it fit very well the busy schedules of six adults. We could not have been more pleased with our cruise. The ship and the cruise exceeded our expectations in every respect from the quality of the ship to the service, dining, and activities. The service could not have been better, as good as our last cruise with Scenic two years ago, and better than any other we have experienced on 6 cruises to date. Our adult children (51 and 49) and their spouses experienced their first cruise and were completely in awe of the experience. There was a wide variety of activities and entertainment. The availability of the e-bikes was a special treat of which we all took advantage. The ports along the Saone and Rhone Rivers offer much to see and experience. We felt that we got the luxury promised and outstanding value for the money expended. Read Less
Sail Date: July 2019
We had the best food, crew and tours. Due to an unfortunate incident involving a damaged lock on the river, we spent the first 3 days on land in coaches and hotels which was a little tiresome and inconvenient. However, I believe they did ... Read More
We had the best food, crew and tours. Due to an unfortunate incident involving a damaged lock on the river, we spent the first 3 days on land in coaches and hotels which was a little tiresome and inconvenient. However, I believe they did the best they could under the circumstances and I personally think the cruise director and his staff did everything they could to make everyone happy. The only gripe I had was we travelled as a family of 4 and booked cabins next to each other, but we were on completely different floors during the entire land portion despite me telling them to rectify at the next hotel at the first hotel. The food on board was amazing, get ready to indulge in the most sumptuous cuisines and getting spoilt by the crew. The staff in all areas were wonderful and friendly and made us feel at home and we’ll looked after. I cannot speak more highly of the staff members we encountered. Read Less
Sail Date: July 2019
We chose this trip as some of our family had already booked, and it was something we thought we would like to do It was an amazing experience, and we all had a fabulous time. We would definitely recommend this to anyone First class ... Read More
We chose this trip as some of our family had already booked, and it was something we thought we would like to do It was an amazing experience, and we all had a fabulous time. We would definitely recommend this to anyone First class accommodation and meals, with an excellent itinerary with first class activities and outings included We hope to cruise with Scenic again in the future. It was so well organised and easy for passengers. The staff were wonderful and very friendly and accommodating All of the onshore activities were value for money, interesting and informative as well as a lot of fun. We felt very pampered and well looked after and couldn’t totally relax and enjoy our cruise holiday knowing everything was taken care of. The food and drink menu and waiters were amazing, and really made life on the ship so special, as did our cruise director, who made sure everyone had a fabulous time. Thankyou Scenic, for a truly memorable holiday Read Less
1 Helpful Vote
Sail Date: April 2019
Outstanding reviews and recommendations by friends.Kudos to the entire crew of our Rhein River cruise ship the Scenic Ruby. Each crew member from the captain to the dining room staff and service employees are gracious, accommodating and ... Read More
Outstanding reviews and recommendations by friends.Kudos to the entire crew of our Rhein River cruise ship the Scenic Ruby. Each crew member from the captain to the dining room staff and service employees are gracious, accommodating and extremely generous with their time in the service of their 300 international visitors. Vikie Lofton Wetzel and I missed dinner by 15 minutes but the dining room staff set up a special location and prepared a wonderful dinner for us. We doubt that any other large cruise line would have been so accommodating or generous with their valuable time. We strongly encourage anyone who may be even remotely considering any cruise to check out Scenic cruises in Europe. The prices including airfare, unlimited drinks, no fee excursions and no tips whatsoever will be the best cruise investment that you will ever make. The entire staff is exceptional in every way. Their personal care and interest for the comfort of every passenger is unique and wonderful. Read Less
1 Helpful Vote
Sail Date: September 2018
Gems of the Danube river cruise (my husband and I were actual paying cruisers on the Jasper just 11 days ago. We were not compensated in any way to write this review) We did online research of several cruise lines. We were ... Read More
Gems of the Danube river cruise (my husband and I were actual paying cruisers on the Jasper just 11 days ago. We were not compensated in any way to write this review) We did online research of several cruise lines. We were particularly looking at the excursions offered on various cruise lines. We felt Scenic offered a good variety of choices. Some active choices and some less active choices depending on how you're feeling. As expected the excursions were well thought out and executed. When traveling to a particular location we were aboard Volvo coaches. Very nice. Everything on the ship was done on time! Including embarkment and disembarkment, excursions, meals, entertainment, etc. Very nice. I can't say enough about the ship staff/crew. Super friendly! Every time we passed a staff member or had an encounter with one they smiled and greeted us. They genuinely seemed happy to be doing their job. We met some very interesting crew members. Funny and entertaining. Our cruise director was Richard from Yorkshire and he was so funny. He never got flustered either. Each room has a butler. The name of our butler was Graykor and he was very attentive. If you called him with a need he was at your door in a mater of minutes. The Hotel Manager on our ship was Marco and he assured that everything ran smoothly. And let us not forget the bartender. His name was Mikol (pronounced Me-Hi) and he was so funny. We loved getting to know him. I elected to have an optional massage during out first day of cruising to work out the knots from our traveling. The massage therapist did not disappoint. He gave an excellent deep tissue massage. Ahhhhh And the fee was no more then I would have paid here at home. The food! Oh the food. I miss it already. Excellent regional food. Buffet (excellent buffet food) or menu ordering for breakfast and lunch. And a fabulous menu of choices every night. The food and wine were paired as well. Twice during the cruise we received an invitation to a special dinner: Portobellos with restaurant manager Predrag Acimovic, and Table La Rive (for Diamond Deck cruisers) with Executive Chef Antonio Jones. An amazing dining experience with multiple courses. We really enjoyed the nightly entertainment too. Hungarian folk dancers, Viennese Waltz Dancers, Decades Disco with Enzo, Schuplattler Dancers, Trivia Challenge night, Music and dancing every evening throughout the cruise with Enzo at the piano. Last but not lease we made some wonderful friends and exchanged contact information. You know it's a wonderful vacation when you come home with new friends! I highly recommended Scenic Cruise Lines. It met and exceeded our expectations. I realize I used a lot of adjectives & exclamation points - but I'm still enjoying the wonderful memories we made on such a fun cruise! Read Less
3 Helpful Votes
Sail Date: September 2018
We planned this trip as a Wedding Anniversary and chose Scenic after going to an information session. We were originally supposed to be on the Pearl but changed to Amber a few days before departure. We spent 2 extra days in Budapest, were ... Read More
We planned this trip as a Wedding Anniversary and chose Scenic after going to an information session. We were originally supposed to be on the Pearl but changed to Amber a few days before departure. We spent 2 extra days in Budapest, were met at the airport and transported to the Marriott very efficiently. We enjoyed the 'Hop on, hop off' bus to explore this beautiful city. We arrived on the Amber and were warmly greeted by the staff. Our time on the Amber was 5 star + +. Rooms, staff, food, and entertainment were exceptional. Thank you Giovanni, (our butler who I nicknamed 'the flash'), and all the Amber staff. They really made us feel like we were home. Then we had to change to the Jade. Yikes, the staff were Ok, but not nearly as friendly, with the exception of the bar staff, who were cold, verging on rude. I get it, you work really hard on a ship swap day, but don't take it out on the guests. The beds were hard, and I had a sore back for 2 days. I find it difficult to understand why such a reputable company would allow such different standards in customer service between ships. Thankfully we switched to the Ruby for our final days, and we were back to almost 5 star. Beds were more comfortable and staff was, although not quite up to 'Amber' caliber, very good. Entertainment on all 3 ships was excellent, and we enjoyed many nights in party mode after dinner, with all the great guests we met on board. Tours and guides (Eva and Jacop stand out to me), were amazing, in particular, the concert in Vienna, the Sound of Music dinner and the Medieval dinner theater. While I understand the need to swap ship when the river is low, this is not something new, and the process seemed needlessly cumbersome, for example our luggage truck got 'lost' on one swap, really? It seems like the river might be overcrowded and dock space, (and perhaps luggage trucks?), are hard to come by. We went by bus to the Medieval dinner and back, but passed other cruise line ships going up river, and some docked where we were going. Scenic is providing a small refund for the inconvenience which we appreciate. All in all, we loved it and would do it again if we could do it all on the Amber! Read Less
Sail Date: August 2018
My husband and I were celebrating several special events: We had our 50th anniversary, I retired two months prior to the cruise, and my birthday fell during the cruise. We highly recommend Scenic Tours for creating an amazing journey for ... Read More
My husband and I were celebrating several special events: We had our 50th anniversary, I retired two months prior to the cruise, and my birthday fell during the cruise. We highly recommend Scenic Tours for creating an amazing journey for us that was first class in every way. We were switched from Scenic Amber to Scenic Jasper before we boarded, but the ship was beautiful, modern, impeccably clean. Service was outstanding. This cruise was all-inclusive, so we were constantly approached by staff asking if we wanted anything. The dining experiences were nothing short of amazing. Huge buffet breakfasts and lunches, regional foods, great choices. Dinners were four or five-course meals that were outstanding, delivered with perfectly appetizing plates and with wonderful presentation. The ports we visited were abundant in rich history, ancient cultures, and unforgettable scenery. Even when faced with Mother Nature's wrath (low rainfall resulted in the Danube River becoming so shallow in spots that navigation was tricky), the staff performed above and beyond to ensure our satisfaction. At one point we had to swap ships, where we transferred from Scenic Jasper to Scenic Jade, so that we could continue one more day of our river cruise before disembarking in Nuremburg for our trip to Prague. The transfer was held with precision and professionalism. All the excursions were totally amazing, and the historical descriptions we were given both by our very knowledgeable tour guide and/or the electronic, hand-held "blue box" ensured that we knew what every landmark was. The cabins were small, but we expected that! We didn't come on this cruise to sit in the cabins! The accommodations were extremely comfortable, ultra-modern, and highly satisfying. We cannot recommend this cruise enough to anyone who wishes to be immersed in the amazing history of Austrian and German castle ruins, palaces centuries old, storybook villages, with impeccable dining, wines, mixed drinks - anything we wanted was offered to us! We hated to see the trip end! Well worth the cost! Read Less
Sail Date: May 2018
After an exhaustive review (at least it seemed like one) we chose the Scenic. Nuremberg was an important stop for us and we also had never been to Budapest and this cruise met those criteria. I felt that the overall cost vs value was as ... Read More
After an exhaustive review (at least it seemed like one) we chose the Scenic. Nuremberg was an important stop for us and we also had never been to Budapest and this cruise met those criteria. I felt that the overall cost vs value was as good or better than all other all other cruise lines. The ship was outstanding and the cabin was as described. The dining, service and crew exceeded our expectations.The excursions were well planned with excellent guides. We did want to spend more (than the 2 hour stop) time in Passau. The Cruise Director (Richard) provided us with maps to the train station so we couild spend more time in Passau . We then took the train, after our day in Passau, to Linz and met the boat there when it arrived. A fantastic day. We would recommend to travelers to arrive a day early. This would make it easier to stay awake during the embarkation briefing. Plus, it would have permitted more time seeing Nuremberg We are looking forward to another cruise and Scenic will be our first choice. The meals were consistently good and the evening meals were exceptional and the portions absolutely perfect. The evening entertainment was always something to look forward to and something we have told many others about. Read Less
Sail Date: April 2018
We chose Scenic for our first river cruise, which was a 60th birthday celebration for my sister. There were 3 couples in our group, ranging in age from 45 to 62. It appeared the average age of the other passengers was closer to 70. From ... Read More
We chose Scenic for our first river cruise, which was a 60th birthday celebration for my sister. There were 3 couples in our group, ranging in age from 45 to 62. It appeared the average age of the other passengers was closer to 70. From the initial booking/reservation experience right through to disembarkation, the Scenic team provided outstanding service. They took care of our every need and request. Very impressive. The ship was extremely clean, as were our cabins. I honestly could not believe how our cleaning lady managed to keep the glass shower enclosure so spotless. We had one of the few basic cabins on board without a balcony. Because of the itinerary, we felt the extra expense of balcony rooms would not be worth it and we do not regret our decision. Our cabins were on the small side (170 sq ft) but adequate and clean. The food ranged from very good to excellent. Breakfast and lunch are served buffet style and the selection choices were excellent. I really appreciated the Moet & Chandon champagne mimosas! You also had the option of ordering from the menu (eggs bennie, lamb chops, etc.) if nothing from the buffet tickled your fancy. Dinner was always from the menu. Although the portion sizes were small, it didn't matter as you could order an unlimited amount of food. The small portion sizes were an added bonus as it meant the larger eaters at our table could try out several different appetizers, mains, and desserts! Everything we ordered, with the exception of the beef main in Portobello's, were perfect. The beef main course at Portobello's was served well done and I like my beef medium rare. In the chef's defense I didn't specify my preference. Excursions were another highlight of the trip. All were excellent and well organized. We especially appreciated the special cultural immersion options. Truly unique experiences! The only negative about this river cruise was the lack of on board activities. Besides the one lounge and bar (rather nicely appointed) there were no other areas to hangout. Because of the cold damp weather the outdoor top deck wasn't really an option. We've traveled on several ocean cruises and really love the entertainment and activity choices offered on those. Read Less
2 Helpful Votes
Sail Date: July 2017
We chose this cruise for the itinerary and because we read good reviews of Scenic and our travel agent spoke positively about it. We also like the all-inclusive policy. Our expectations were met and exceeded. From the time we were ... Read More
We chose this cruise for the itinerary and because we read good reviews of Scenic and our travel agent spoke positively about it. We also like the all-inclusive policy. Our expectations were met and exceeded. From the time we were picked up at the Amsterdam airport to the time we dropped off at the Budapest airport, service could not have been better. The entire cruise staff was attentive and professional. Excursions were well planned and, unlike some ocean cruises we have been on, you could always get your first choice of excursions. Special events were indeed special, often including themed meals and entertainment in a local setting. The food presentations were always attractive and the regional wines included with meals were of high quality. On-board entertainment was usually related to the area we were in and always well done. Unlike some ocean cruises we have been on, "all-inclusive" really does mean all-inclusive, including tips for local guides (although we did some supplementary tipping for special services). Shore excursions were well organized and interesting, and during some of them the ship would drop us off and then pass through a few locks (a slow process and boring after the first few) and pick us up downstream, so we used time efficiently. I can think of only two minor negatives. (1) The gym was disappointing, with only two bicycles, but it turned out that we had enough activity without the gym, and the ship had power-assisted bicycles for guest use on land. (2) Some of the food was too salty for my taste, but this is an individual thing. We would certainly cruise with Scenic again. Read Less
Sail Date: October 2016
My husband, parents and I cruised with Scenic down the Rhine river from Amsterdam to Basil. From the every first day everything was organized and top shelf quality. The ship has about 160 passengers and is designed extremely well. The ... Read More
My husband, parents and I cruised with Scenic down the Rhine river from Amsterdam to Basil. From the every first day everything was organized and top shelf quality. The ship has about 160 passengers and is designed extremely well. The cabins were spacious and comfortable as were the common areas. The excursions were enjoyable and there was time for relaxation as well. They had daily options for excursions and additional private excursions which were amazing including a private concert at the Mannheim palace. The food was fantastic whether you were eating at the buffet or one of the special dinners. And as wonderful as all that was, the crew made the cruise super special. They were friendly and professional making you feel welcome and safe from the very start. By the time the cruise was over the passengers and crew were one big happy family. I would and will travel with this company again. Read Less
6 Helpful Votes
Sail Date: October 2016
We are just back from the amazing experience of our lives to sail from Amsterdam to Budapest. Although the weather was overcast and cool it didn't take away from the experience. Our cabin was excellant and provided the comfort ... Read More
We are just back from the amazing experience of our lives to sail from Amsterdam to Budapest. Although the weather was overcast and cool it didn't take away from the experience. Our cabin was excellant and provided the comfort that we were expecting. The staff who took care of our room was so pleasant, always with a smile and a warm welcome. She couldn't do enought to make sure our needs were met. Dinning was alway kept to their high standards and staff more than willing to make sure our dinning experience was to our liking. The soups, salads were excellant and were the other choices of buffet. It was so great to experience foods from the regions we were in, quality was excellant! Beautiful array of wines to also be enjoyed with our meals. The Lounge and Bar, what amazing staff. No matter how busy they were, they always had a smile and wasted no time bring us our drink choices. They always maintain a clean enviorment. The entertainment was great . He had a nice voice and a good range of songs plus music to get us up and dance the night away! The cruise director was the BEST making sure the tours met everyone's needs. He was VERY knowledgable. We can't THANK Scenic Jewel cruise ship and staff enough for making our dream cruise more than we could ever imagine. Hope to see you again. Read Less
3 Helpful Votes
Sail Date: July 2016
My sister and l wanted to do a scenic cruise for age's.We love the old countries and all their histories.We were not disappointed.Prague was so fascinating. Culture so different to our own.To taste the varieties of food and ... Read More
My sister and l wanted to do a scenic cruise for age's.We love the old countries and all their histories.We were not disappointed.Prague was so fascinating. Culture so different to our own.To taste the varieties of food and drink's.The architecture. The transport.The language. We managed very well. The entertainment on and off the ship was remarkable.The excursions were better than expected. A good time frame as well. No rushing all the time.The ship was only 4 month's old and impeccable. Our cabin on the 2nd floor was superb.The food was out of this world, the variety was so fantastic.We could not have ever wished for any more.Entertainment from crew and local's was fabulous and funny where it was supposed to be.The service was so good . We had a butler" George" . He was great.There wasn't one time that we walked into any of the lounges or dining room without someone ushering you to a table or offering drink's.It was all mind blowing ,can't wait to do it again in another country. Read Less
3 Helpful Votes
Sail Date: July 2016
So we are off to Russia. What are we meant to expect, is it going to be the cold concrete face that we so often see portrayed in our news reels, is it going to be safe, and will the people be welcoming, let's wait and see I suppose? ... Read More
So we are off to Russia. What are we meant to expect, is it going to be the cold concrete face that we so often see portrayed in our news reels, is it going to be safe, and will the people be welcoming, let's wait and see I suppose? The reviews we read sound promising however. So we arrive at the airport in Moscow and go through Customs and Immigration which is a breeze. Personnel are only too willing to offer assistance to us in entering into their country. Through the doors and into public area and we are immediately greeted by the Scenic hostess, who took care of everything from our arrival, to our luggage, to the taxi and being delivered to the boat it was an exceptional greeting, with everything in place, our luggage in our rooms and all we have to cart is ourselves. We have been to St Petersburg, Estonia, Sweden, Finland and through a couple of the Asian countries but we never had a preconceived idea of what we were about to be imported into. Russia is cosmopolitan, friendly, impeccably clean, safe, robust in its construction development, has traffic jams with mercs caused often by Ladas. The young people speak excellent English and bend over backwards to assist where they can. I have wonderful memories of the ambiance, culture and people of Russia and would recommend a visit to anyone contemplating such an adventure. Our tour was on board the Scenic Tsar (Alexander Grin). Never did we feel in jeopardy with anything we did, including our own free time in the City. Four of the crew were Scenic Group and the rest employed by the owners of the ship but you could not split them up for their service and consideration. Each had a role to play and each should have taken home an Oscar for the contribution they made to the tour. Our suite was excellent and accommodated all we wished for. I too liked the touch of the chocolates on the pillows at night but I have yet to find where mine disappeared every evening. Every organised tour was with a tour director who it is evident to see in the numerous photographs standing unobtrusively but with the focus of being our guardian angel. Overseeing the guardian angels was she who must be obeyed and whom made the tour a seamless flow of experiences, culture, integration and fun, the Cruise Director. I now pinch my wife's comments: The Cruise Director, Diana, was an absolute gem. She was never too busy for a chat whatever the subject and always the energetic pocket rocket for us all. Nothing was a problem, if there is a solution it will be solved, if there is not there will be an alternative and it will work. The onboard activities were well organised and the Russian lessons were lots of fun. Thank you Svetlana for being so patient. The choir should top the charts soon given the encores requested finally leading to a full instrumental reciptile. The Hotel Manager, Olga, did a great job looking after everyone's needs and was always on hand if you needed to make special requests etc. The spontaneous play will provide several Oscars this year. The tour directors Svetlana, Elena and Vadim were a wealth of knowledge and ready and willing to answer any questions about Russia, even a few political jokes were made during the course of the tour. I do hope Russia does not revert to one ply paper. The Directors kept their energy going at all times which regularly gave us all that extra lift we needed after a full day out. Last but not least a big thank you to Kapitan Vyacheslav Kochet Kov for keeping all of us safe on the waterways of Russia, and his wonderful welcome and departure dinners. Read Less
Sail Date: June 2016
My Mum and Dad had cruised three times and I have watched them on getaway numerous times and thought it looked fabulous . This was one of those bucket list things and lived up to all expectations and more and am keen to go on another ... Read More
My Mum and Dad had cruised three times and I have watched them on getaway numerous times and thought it looked fabulous . This was one of those bucket list things and lived up to all expectations and more and am keen to go on another one . The staff couldn't do anymore for you , they were so attentive and the Cruise director Patrik was very involved and had so much positive energy . The food quality was fantastic and presentation great . The weather could have improved the cruise , but we made the most and the cruise director did a great job organising a on a ferry and other days as we could not go down the Moselle as the water level was too high . Loved the night in portobellos , it was great to see the chef creating in front of you and each dish was perfectly presented . Read Less
3 Helpful Votes
Sail Date: May 2016
We choose scenic because it was all inclusive, ie. tips, tours, alcoholic beverages. The food, service, staterooms and overall attentiveness was unparalleled. We had a balcony suite and it was perfect. Loved the glass windows that ... Read More
We choose scenic because it was all inclusive, ie. tips, tours, alcoholic beverages. The food, service, staterooms and overall attentiveness was unparalleled. We had a balcony suite and it was perfect. Loved the glass windows that moved up and down. Variety of food was first class. Never boring. Absolutely anything you wanted at any time. I've never had a more pleasant and attentive staff wherever I've traveled. Only slightly negative aspect was that I would have preferred more 'cruise time' instead of some of the tours. All were good and interesting but some took too much time. Of course we had the option of just staying on the boat. All senior staff on boat were very accommodating and open with their time. Variety of menu choices was outstanding. Being invited to the two exclusive restaurants on board was a treat. Cleanliness of facilities and friendliness of staff was outstanding. I would definitely use Scenic again. Read Less
9 Helpful Votes
Sail Date: May 2016
I have read other reviews and honestly, I don't know where some of these people get off! Our vessel, Captain & crew, Hotel staff, all food, all included tours and everything about this cruise was 5 star, even down to the toilet ... Read More
I have read other reviews and honestly, I don't know where some of these people get off! Our vessel, Captain & crew, Hotel staff, all food, all included tours and everything about this cruise was 5 star, even down to the toilet paper. I felt like I was dining at a 5 star restaurant every time I ate. I was told by many friends I was in good hands but I honestly couldn't believe how right they'd be! I didn't even carry my wallet around for days as everything was included. You could drink cocktails, wines beers, spirits and aperitifs all day and night and there was even a fully stocked bar fridge in the cabin. Our cruise director and hotel manager added to the pleasure by being excellent at their jobs. After 15 days aboard, all we ever paid for was some souvenirs. I am planning to watch for Scenic offers from now on and will confidently travel with them again. Read Less
5 Helpful Votes
Sail Date: April 2016
We booked this cruise with a number Navy Supply Corps Officer who had cruised on a different line in 2014. We cruised from Amsterdam to Basel and it was our first river cruise having done more than 30 ocean cruises primarily on Celebrity. ... Read More
We booked this cruise with a number Navy Supply Corps Officer who had cruised on a different line in 2014. We cruised from Amsterdam to Basel and it was our first river cruise having done more than 30 ocean cruises primarily on Celebrity. Our experience on the Opal from the time we boarded until they dropped us off at the hotel in Zurich could NOT have been any better. We ere treated royally by everyone whether it was onboard the ship or on one of their all inclusive shore excursions. We saw all of the ship's officers more than once a day and Milan, our butler could not have been any more helpful or attentive Goran (First Officer) and Patrick.(Cruise Director) were everywhere and along with the Captain handled the luggage getting us off of the ship. We got a tour of the galley and I have no idea how Walter (the head chef) and his crew could turn out the great variety and quality of meals they served. The ship itself had plenty of space and our cabin had lots of room. We loved the up-down window that allowed us to view the passing scenery with an open or enclosed balcony at the push of a button. The lounge and dining room had plenty of seating and great staffs and top side had plenty of seating and a hot tub. There is also an exercise room that I used daily and my wife took advantage of some very friendly and expert salon services that were vry reasonably priced. I would take a Scenic cruise any chance I got and most especially on the Opal as it is hard to imagine a better crew on any ship. Read Less
4 Helpful Votes
Sail Date: March 2015
We have resently arrived home after our europe river cruise aboard the scenic jewel and what a holiday we have nothing but praise ,the cabin (royal suite) was superb ,the butler Voltan was exceptional in every way ,Eugen Anton the ... Read More
We have resently arrived home after our europe river cruise aboard the scenic jewel and what a holiday we have nothing but praise ,the cabin (royal suite) was superb ,the butler Voltan was exceptional in every way ,Eugen Anton the resturant manager was by far better than any that I have come across through our travels,Marin the cruise director -well he just speaks for himself a true professional.We where privilaged to be invited to dine with the captain twice a most memorable occasion.The free choice excursions where sometimes required some walking but in all very informative .The food at the crysal and lounge areas was outstanding along with the bar service.All in all from start to finish I would be surprised if I ever heard 1 complaint,this holiday will be the start of some fantastic holidays with scenic tours for us.thankyou Wendy and Glen Tancred Queensland Australia. Read Less
Sail Date: September 2014
Just home from a fabulous cruise on Scenic's beautifully appointed Sapphire which included a 3 day land tour in Prague at the beginning of the trip. This enabled us to get ourselves somewhat acclimatized to the 8 hour time difference ... Read More
Just home from a fabulous cruise on Scenic's beautifully appointed Sapphire which included a 3 day land tour in Prague at the beginning of the trip. This enabled us to get ourselves somewhat acclimatized to the 8 hour time difference from our flight from Western Canada. The tour guides were very informative, Scenic buses always at the ready to transport us to and from our land tours. The ship was beautiful with true 5 Star service. Kudos to our Room Steward Dana, Butler Zoltan and Cruise Director Patrik. Food was great & bar service always readily available. My husband & I made many new friends onboard; of the 165 passengers onboard 80% were fellow Canadians with the balance comprising of Brits, Aussies and a few Americans. We'd highly recommend Scenic Tours and would readily take another in the future. Read Less
Sail Date: July 2019
The list of dates given above did not match our trip. We were on Rhine HIghlights beginning July 10 in Amsterdam. Howerer, the boat was lovely with great bathrooms. the staff, mostly Serbian and Romanian, were friendly and competent. The ... Read More
The list of dates given above did not match our trip. We were on Rhine HIghlights beginning July 10 in Amsterdam. Howerer, the boat was lovely with great bathrooms. the staff, mostly Serbian and Romanian, were friendly and competent. The Cruise Director, Andreea was a real trooper handling everything that came up with grace and excellence. The stops were very nice, and the guides were very good, except one. The complementary drinks and mini bar and excursions were a definite plus. Andreea spent a little time each afternoon explaining how it would all work the next day. The only drawback for us was the dinners. The choices were just not appealing to us. They did have chicken, steak, and salmon for alternatives, though. Breakfast was fine with a large buffet around the center serving area. One could also order special things like pancakes and french toast from a menu. Lunch was good, but difficult to maneuver the center buffet. There was no beginning or end, so one had to just jump in front of someone else. Read Less
1 Helpful Vote
Sail Date: April 2018
Embarkation & disembarkation went quite well although getting our luggage outside out cabin by 8:30 AM on the last day meant that the last evening of the cruise was spent packing! River cruise boats are necessarily constrained in ... Read More
Embarkation & disembarkation went quite well although getting our luggage outside out cabin by 8:30 AM on the last day meant that the last evening of the cruise was spent packing! River cruise boats are necessarily constrained in height (bridges) & length & width (locks) which makes space a premium. We had a Junior Suite (Cat RJ) which was more like a large room than a suite. Public areas on the boat were also at a premium - if you did not wish to enjoy the evening entertainment, your only recourse was outside on deck or in your cabin. Dining on Scenic was reasonable though not as good as on ocean cruises such as Silver Seas. The entertainment was somewhat eclectic but mostly enjoyable. The boats crew were very good. Our butler addressed our every need. The shore excursions that I participated in were very good though the long bus rides (~1 hour) were somewhat tedious. The last day of the cruise was spent in Amsterdam & we bookended a few more days there to enjoy Keukenhof Gardens and a train ride to Rotterdam. Read Less
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