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3 Helpful Votes
Sail Date: July 2016
My sister and l wanted to do a scenic cruise for age's.We love the old countries and all their histories.We were not disappointed.Prague was so fascinating. Culture so different to our own.To taste the varieties of food and ... Read More
My sister and l wanted to do a scenic cruise for age's.We love the old countries and all their histories.We were not disappointed.Prague was so fascinating. Culture so different to our own.To taste the varieties of food and drink's.The architecture. The transport.The language. We managed very well. The entertainment on and off the ship was remarkable.The excursions were better than expected. A good time frame as well. No rushing all the time.The ship was only 4 month's old and impeccable. Our cabin on the 2nd floor was superb.The food was out of this world, the variety was so fantastic.We could not have ever wished for any more.Entertainment from crew and local's was fabulous and funny where it was supposed to be.The service was so good . We had a butler" George" . He was great.There wasn't one time that we walked into any of the lounges or dining room without someone ushering you to a table or offering drink's.It was all mind blowing ,can't wait to do it again in another country. Read Less
3 Helpful Votes
Sail Date: July 2016
So we are off to Russia. What are we meant to expect, is it going to be the cold concrete face that we so often see portrayed in our news reels, is it going to be safe, and will the people be welcoming, let's wait and see I suppose? ... Read More
So we are off to Russia. What are we meant to expect, is it going to be the cold concrete face that we so often see portrayed in our news reels, is it going to be safe, and will the people be welcoming, let's wait and see I suppose? The reviews we read sound promising however. So we arrive at the airport in Moscow and go through Customs and Immigration which is a breeze. Personnel are only too willing to offer assistance to us in entering into their country. Through the doors and into public area and we are immediately greeted by the Scenic hostess, who took care of everything from our arrival, to our luggage, to the taxi and being delivered to the boat it was an exceptional greeting, with everything in place, our luggage in our rooms and all we have to cart is ourselves. We have been to St Petersburg, Estonia, Sweden, Finland and through a couple of the Asian countries but we never had a preconceived idea of what we were about to be imported into. Russia is cosmopolitan, friendly, impeccably clean, safe, robust in its construction development, has traffic jams with mercs caused often by Ladas. The young people speak excellent English and bend over backwards to assist where they can. I have wonderful memories of the ambiance, culture and people of Russia and would recommend a visit to anyone contemplating such an adventure. Our tour was on board the Scenic Tsar (Alexander Grin). Never did we feel in jeopardy with anything we did, including our own free time in the City. Four of the crew were Scenic Group and the rest employed by the owners of the ship but you could not split them up for their service and consideration. Each had a role to play and each should have taken home an Oscar for the contribution they made to the tour. Our suite was excellent and accommodated all we wished for. I too liked the touch of the chocolates on the pillows at night but I have yet to find where mine disappeared every evening. Every organised tour was with a tour director who it is evident to see in the numerous photographs standing unobtrusively but with the focus of being our guardian angel. Overseeing the guardian angels was she who must be obeyed and whom made the tour a seamless flow of experiences, culture, integration and fun, the Cruise Director. I now pinch my wife's comments: The Cruise Director, Diana, was an absolute gem. She was never too busy for a chat whatever the subject and always the energetic pocket rocket for us all. Nothing was a problem, if there is a solution it will be solved, if there is not there will be an alternative and it will work. The onboard activities were well organised and the Russian lessons were lots of fun. Thank you Svetlana for being so patient. The choir should top the charts soon given the encores requested finally leading to a full instrumental reciptile. The Hotel Manager, Olga, did a great job looking after everyone's needs and was always on hand if you needed to make special requests etc. The spontaneous play will provide several Oscars this year. The tour directors Svetlana, Elena and Vadim were a wealth of knowledge and ready and willing to answer any questions about Russia, even a few political jokes were made during the course of the tour. I do hope Russia does not revert to one ply paper. The Directors kept their energy going at all times which regularly gave us all that extra lift we needed after a full day out. Last but not least a big thank you to Kapitan Vyacheslav Kochet Kov for keeping all of us safe on the waterways of Russia, and his wonderful welcome and departure dinners. Read Less
Sail Date: June 2016
My Mum and Dad had cruised three times and I have watched them on getaway numerous times and thought it looked fabulous . This was one of those bucket list things and lived up to all expectations and more and am keen to go on another ... Read More
My Mum and Dad had cruised three times and I have watched them on getaway numerous times and thought it looked fabulous . This was one of those bucket list things and lived up to all expectations and more and am keen to go on another one . The staff couldn't do anymore for you , they were so attentive and the Cruise director Patrik was very involved and had so much positive energy . The food quality was fantastic and presentation great . The weather could have improved the cruise , but we made the most and the cruise director did a great job organising a on a ferry and other days as we could not go down the Moselle as the water level was too high . Loved the night in portobellos , it was great to see the chef creating in front of you and each dish was perfectly presented . Read Less
3 Helpful Votes
Sail Date: May 2016
We choose scenic because it was all inclusive, ie. tips, tours, alcoholic beverages. The food, service, staterooms and overall attentiveness was unparalleled. We had a balcony suite and it was perfect. Loved the glass windows that ... Read More
We choose scenic because it was all inclusive, ie. tips, tours, alcoholic beverages. The food, service, staterooms and overall attentiveness was unparalleled. We had a balcony suite and it was perfect. Loved the glass windows that moved up and down. Variety of food was first class. Never boring. Absolutely anything you wanted at any time. I've never had a more pleasant and attentive staff wherever I've traveled. Only slightly negative aspect was that I would have preferred more 'cruise time' instead of some of the tours. All were good and interesting but some took too much time. Of course we had the option of just staying on the boat. All senior staff on boat were very accommodating and open with their time. Variety of menu choices was outstanding. Being invited to the two exclusive restaurants on board was a treat. Cleanliness of facilities and friendliness of staff was outstanding. I would definitely use Scenic again. Read Less
9 Helpful Votes
Sail Date: May 2016
I have read other reviews and honestly, I don't know where some of these people get off! Our vessel, Captain & crew, Hotel staff, all food, all included tours and everything about this cruise was 5 star, even down to the toilet ... Read More
I have read other reviews and honestly, I don't know where some of these people get off! Our vessel, Captain & crew, Hotel staff, all food, all included tours and everything about this cruise was 5 star, even down to the toilet paper. I felt like I was dining at a 5 star restaurant every time I ate. I was told by many friends I was in good hands but I honestly couldn't believe how right they'd be! I didn't even carry my wallet around for days as everything was included. You could drink cocktails, wines beers, spirits and aperitifs all day and night and there was even a fully stocked bar fridge in the cabin. Our cruise director and hotel manager added to the pleasure by being excellent at their jobs. After 15 days aboard, all we ever paid for was some souvenirs. I am planning to watch for Scenic offers from now on and will confidently travel with them again. Read Less
5 Helpful Votes
Sail Date: April 2016
We booked this cruise with a number Navy Supply Corps Officer who had cruised on a different line in 2014. We cruised from Amsterdam to Basel and it was our first river cruise having done more than 30 ocean cruises primarily on Celebrity. ... Read More
We booked this cruise with a number Navy Supply Corps Officer who had cruised on a different line in 2014. We cruised from Amsterdam to Basel and it was our first river cruise having done more than 30 ocean cruises primarily on Celebrity. Our experience on the Opal from the time we boarded until they dropped us off at the hotel in Zurich could NOT have been any better. We ere treated royally by everyone whether it was onboard the ship or on one of their all inclusive shore excursions. We saw all of the ship's officers more than once a day and Milan, our butler could not have been any more helpful or attentive Goran (First Officer) and Patrick.(Cruise Director) were everywhere and along with the Captain handled the luggage getting us off of the ship. We got a tour of the galley and I have no idea how Walter (the head chef) and his crew could turn out the great variety and quality of meals they served. The ship itself had plenty of space and our cabin had lots of room. We loved the up-down window that allowed us to view the passing scenery with an open or enclosed balcony at the push of a button. The lounge and dining room had plenty of seating and great staffs and top side had plenty of seating and a hot tub. There is also an exercise room that I used daily and my wife took advantage of some very friendly and expert salon services that were vry reasonably priced. I would take a Scenic cruise any chance I got and most especially on the Opal as it is hard to imagine a better crew on any ship. Read Less
4 Helpful Votes
Sail Date: March 2015
We have resently arrived home after our europe river cruise aboard the scenic jewel and what a holiday we have nothing but praise ,the cabin (royal suite) was superb ,the butler Voltan was exceptional in every way ,Eugen Anton the ... Read More
We have resently arrived home after our europe river cruise aboard the scenic jewel and what a holiday we have nothing but praise ,the cabin (royal suite) was superb ,the butler Voltan was exceptional in every way ,Eugen Anton the resturant manager was by far better than any that I have come across through our travels,Marin the cruise director -well he just speaks for himself a true professional.We where privilaged to be invited to dine with the captain twice a most memorable occasion.The free choice excursions where sometimes required some walking but in all very informative .The food at the crysal and lounge areas was outstanding along with the bar service.All in all from start to finish I would be surprised if I ever heard 1 complaint,this holiday will be the start of some fantastic holidays with scenic tours for us.thankyou Wendy and Glen Tancred Queensland Australia. Read Less
Sail Date: September 2014
Just home from a fabulous cruise on Scenic's beautifully appointed Sapphire which included a 3 day land tour in Prague at the beginning of the trip. This enabled us to get ourselves somewhat acclimatized to the 8 hour time difference ... Read More
Just home from a fabulous cruise on Scenic's beautifully appointed Sapphire which included a 3 day land tour in Prague at the beginning of the trip. This enabled us to get ourselves somewhat acclimatized to the 8 hour time difference from our flight from Western Canada. The tour guides were very informative, Scenic buses always at the ready to transport us to and from our land tours. The ship was beautiful with true 5 Star service. Kudos to our Room Steward Dana, Butler Zoltan and Cruise Director Patrik. Food was great & bar service always readily available. My husband & I made many new friends onboard; of the 165 passengers onboard 80% were fellow Canadians with the balance comprising of Brits, Aussies and a few Americans. We'd highly recommend Scenic Tours and would readily take another in the future. Read Less
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