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4 Helpful Votes
Sail Date: September 2016
We chose this cruise because we wanted to do a Rhine cruise and the dates coincided with our Ruby wedding anniversary and our friends 60th Birhtday ( We are from The UK our friends from Australia ) We arrived at the ship in Nuremburg to a ... Read More
We chose this cruise because we wanted to do a Rhine cruise and the dates coincided with our Ruby wedding anniversary and our friends 60th Birhtday ( We are from The UK our friends from Australia ) We arrived at the ship in Nuremburg to a warm welcome and glass of champagne. Most passengers had already boarded at Budapest a week earlier and so we were one of only six couples to board. We were given a welcome briefing which was brief, practical and on the whole useful. Our cabin was comfortable and reasonably spacious - the innovative balcony windows are a great idea. The bed was very comfortable as were the pillows. The cabin staff were helpful and nothing was too much trouble - the same can be said for all the staff aboard the ship. I personally found the meals to be disappointing as I a a Vegetarian and found there was very limited chice. Lunchtime was particularly disappointing - often of the two soups available one was rarely vegetarian and if it was it was often a cold soup ( yuk ! ) The lunchtime Bar- B-Q was also a disappointment - vegetarian options were lettuce, mini corn on the cob and jacket potatoes. There was a wide selection of meat and fish dishes but where were the vegetable kebabs, vegetarian sausages etc ? On another occasion there was a meat lasagna - wherre was the vegetable lasagna ...? ! ! Evening meals offered only one vegetarian option per course - I guess you coud call that adaquate but how many non vegetarian passengers would settle for ony one option per course ? Acceptable on a basic cruise but not in my opnion on a cruise advertised as five star. ( And yes we have been on 5 star cruises ! ) The bar and dining room staff work very hard ( Bar staff double up as waiters in the dining room in the evenings ) But due to the fact that everyone is expected in the dining room at the same time; it can be a long wait before you are served your meal and an even longer wait for wine ( There is no wine waiter ) We often had to ask busy staff for wine and also to be topped up. There is a longe with a bar in which some entertainment is provided most nights. The lounge is very crowded and it was often difficult to find a seat. This however was not the main problem. On our first evening we noticed a great many passengers were coughing and anticipated the worst. Unfortunatly it was not just a cought but a flu like virus and sadly both ourselves and one of our friends caught the virus. Not surprising given the close proximity of passengers in the lounge. I would estimate that at least 80% of passengers were take ill. In fairness to Scenic it was not thier fault that someone brought the virus aboard the ship and there is an emphasis on using the hand gel dispensers located at the entrance to public areas and at the entrance of the ship. But sadly our experience was spoilt and our wedding anniversary celebrations non existant. The same can be said of our friends 60th Birthday celebrations. On balance I would say the cruise was enjoyable - there are some good excursions, the staff are excellent and the cabins very comfortable. But if you are a Vegetarian think again about booking and don't book a river cruise end of September onwards - the possibility of catching a virus would be very high. It only needs one person to bring a virus aboard the ship and sadly it can spoil the entire experience. Read Less
2 Helpful Votes
Sail Date: August 2016
Paid for ultra luxury, got a nice 3 star experience. On the plus side, clean ship, pleasant hardworking staff, plenty to eat and drink. On the negative side, not enough staff to offer a 5 star cruise, food tried to present as ... Read More
Paid for ultra luxury, got a nice 3 star experience. On the plus side, clean ship, pleasant hardworking staff, plenty to eat and drink. On the negative side, not enough staff to offer a 5 star cruise, food tried to present as ostentatious but failed, wines local and uninspiring. Enhanced experiences very nice, but other trips disappointing. Onboard entertainment less than one would expect for the price and claimed luxury standards. Cruise Director comes in for critism as a poor communicator, inefficient and with a sense of humour that could be interpreted as irritating by many. Showed no interest or follow up in those who had been taken unwell. My wife was taken unwell on an outing and he just pointed us to get ourselves back to the ship, with no follow up her wellbeing. We do not feel that we got the ultra luxury experience that we paid for. Read Less
Scenic Jewel Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 2.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 3.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 4.3
Enrichment 3.0 4.3
Service 4.0 4.7
Value For Money 5.0 4.2
Rates 4.0 3.3

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