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Sail Date: August 2018
The dates suited and this particular cruise was suggested by the Travel Agent. We thought it would be a good idea to go on the cruise from Budapest to Amsterdam en route to Sweden where were going to a 90th birthday in the Arctic Circle ... Read More
The dates suited and this particular cruise was suggested by the Travel Agent. We thought it would be a good idea to go on the cruise from Budapest to Amsterdam en route to Sweden where were going to a 90th birthday in the Arctic Circle where we hoped to arrived in a relaxed manner - and we certainly did. It was a wonderful way to begin a journey. Everything on the Scenic Jewel was way beyond expectations from the welcome on board, luggage handling, cabin service, tours, entertainment, food and drink, cleanliness and departure. ALL staff without exception were efficient, helpful, thoughtful, courteous and very good humoured. We met some delightful people with whom we had many laughs and many drinks and many wonderful meals. The land excursions were excellent though the listening devices could be improved. The ear pieces tended to fall out of your ear and the sound was often faint and/or broke up. It is difficult to say what the most memorable part of the trip was - it was all so different and interesting. Going through the locks was amazing; the scenery was charming in fact in many ways it often felt as though one were moving gently through a postcard. It was always delightful to go on shore and walk around such interesting and charming places which prior to the trip were essentially names in atlases or novels. Read Less
2 Helpful Votes
Sail Date: August 2018
Expectations for the money spent was lacking. Food selection was mediocre at best although the quality of most dinners was very good. Breakfast and lunch was the same everyday and not as high quality as expected. Organization for tours was ... Read More
Expectations for the money spent was lacking. Food selection was mediocre at best although the quality of most dinners was very good. Breakfast and lunch was the same everyday and not as high quality as expected. Organization for tours was well done and options for excursions was varied. Staff and crew were exceptional. Nightly entertainment was very poor with the exception of staff night. They were entertaining. Could have had some interactive activities that entertained and included the guests. Other guests who have sailed with this line said it was the worst they had ever been on. Sadly it’s the one we picked so nothing to compare too besides the 4 major ocean cruises we’ve experienced. This very expensive trip of a lifetime did not compare to those. Because of low water levels on the Rhine we could not complete our cruise as expected. Unfortunately we were stuck in an industrial port for most of a day and overnight. Thought some sort of excursion could have been arranged. We were a 20 minute ride from a major town and those that choose to go we’re out of pocket for the cost of cabs. Overall the sites we saw and the people we met made this a trip to talk about. We would unfortunately be very leery of trying this again. Read Less
1 Helpful Vote
Sail Date: June 2017
We chose this cruise because of the Scenic reputation, range of cruises and the many friends recommendations who had travelled with Scenic before. This cruise covered areas we had not seen before and covered an expansive range of tours ... Read More
We chose this cruise because of the Scenic reputation, range of cruises and the many friends recommendations who had travelled with Scenic before. This cruise covered areas we had not seen before and covered an expansive range of tours which we felt would suit the requirements of my wife and I. All of the places we visited were very picturesque with excellent guides to show us around and impart interesting information. Some of these places we will definitely return to revisit for a bit longer as really this cruise just gives a taste. We also took up the option of a pre cruise stay in Paris and post cruise stay in Budapest, which was an added bonus for us. Just about everything you needed or wanted was covered in the cruise cost with no need to worry about extra money outlay. The whole crew on the Scenic Jewel from Captain and Cruise Director right through the full range are a credit to Scenic with nothing being too much trouble. All crew we engaged with were pleasant, knowledgeable, helpful and generally all had a great sense of humour. The food and drink choices and quality were superb with good on board entertainment making this a really enjoyable way to travel. We will most definitely be recommending this cruise and Scenic to anyone that will listen. Read Less
Sail Date: October 2016
This was our first ever cruise and it exceeded our expectations with great value for money all inclusive of food, drink, and tours etc. The crew were absolutely fantastic and bent over backwards to help you out with whatever problem or ... Read More
This was our first ever cruise and it exceeded our expectations with great value for money all inclusive of food, drink, and tours etc. The crew were absolutely fantastic and bent over backwards to help you out with whatever problem or question you had. The food was plentiful with variety of choices cooked by the best chef on the river, Georg ! The intertainment on board was a real treat, the talent supberb and the tours off shore were fantastic assisted by very knowledgable tour guides with unexpected surprises occurring on each tour with tastes of the local delicacies. The captain was very hands on which was very unexpected and was always at the gangplank to wish everyone a great day when off on tours and always there to welcome everyone back on board. Couldn't fault the cruise we had a wonderful group of people on board which made it very memorable. Read Less
7 Helpful Votes
Sail Date: September 2016
This was our first ever cruise - we normally "do our own thing" - so spending so much money was difficult to come to terms with. We had been travelling for 2 weeks prior and arrived in Amsterdam the same day as we embarked the ... Read More
This was our first ever cruise - we normally "do our own thing" - so spending so much money was difficult to come to terms with. We had been travelling for 2 weeks prior and arrived in Amsterdam the same day as we embarked the cruise, thus it was great to unpack knowing we didn't have to see our cases again for 15 days. There are many areas one could sit comfortably - whether on deck in the sun or in a lounge area. Staff were always on hand to provide drinks but were never over bearing. From the outset it was clear this is a well oiled machine - professional from the top down - and yet always friendly and helpful. Kurt as the tour director had a 24/7 job and yet always showed enthusiasm and great humour. I'm sure our experience would have been lesser without his skill. The food was plentiful and catered for every taste; the wait staff although busy always had a smile and a chat. Onboard entertainment was varied; Guieseppie played piano and sang (although not always on key), local musicians and dances, informative talks and demonstrations. Excursions on shore were well organised with choices well documented in advance and great without exception. My personal highlight was the concert in the Arsenal in Vienna - exceptional venue with professional musicians and singers - wonderful. Of course I could rave about the beauty of the Rhine Valley, the amazing canal linking the Rhine to The Danube, Melk Abbey and the fun in Durnstein - but the icing on the cake was waking up in Budapest, drawing the curtains and seeing the sun rise behind the magnificent Parliament building. We may be converts to cruising after all. Read Less
3 Helpful Votes
Sail Date: August 2016
Having been on several ocean cruises this was our first river cruise and it outstripped other cruising by a mile. Every single aspect was superb. The staff were amazing, every single person seem absolutely determined that we should have ... Read More
Having been on several ocean cruises this was our first river cruise and it outstripped other cruising by a mile. Every single aspect was superb. The staff were amazing, every single person seem absolutely determined that we should have the perfect experience, the service was the best I've experienced. Embarkation and disembarkation was handled with great efficiency and comfort, excellent taxi services arranged to take us to our next destination. The food was to die for, and I loved the way the executive chef (George), would come out every night before dinner and give us a synopsis of what we were about to eat. Great the way he would go to the local markets every day to ensure the produce was the freshest and best. Fabulous the way everything was inclusive, especially having all the shore excursions paid for. We had some wonderful 'whole of ship' experiences; being taken to Marksberg castle for a medieval dinner was a high point, as was a private concert at the Lichtenstein Palace in Vienna. A special mention of the cruise director Hunor Nagy, for whom nothing was too much trouble. He went to the trouble of organising a special excursion to the Spanish Riding School for a small group of us who were disappointed to find we were not there on a day when there was a performance. There were several occasions when local entertainers were brought on board, and they were of an extremely high calibre, my favourite being the Hungarian dancers in Budapest. We were lucky to have perfect weather, too! Read Less
Scenic Jewel Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 2.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 3.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 4.3
Enrichment 3.0 4.3
Service 4.0 4.7
Value For Money 5.0 4.2
Rates 4.0 3.3

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