Cruise Ratings
8 Helpful Votes
Sail Date: March 2016
This was our second time on the POA as Hawaii is a favorite destination for us. It offers the best itinerary and is the most relaxing way to see all the islands, offering overnights in Maui and Kauai, two ports on Hawaii, and an hours ... Read More
This was our second time on the POA as Hawaii is a favorite destination for us. It offers the best itinerary and is the most relaxing way to see all the islands, offering overnights in Maui and Kauai, two ports on Hawaii, and an hours long sail by of the Na Pali coast which I don't believe anyone else offers. POA is the only cruise ship which sails strictly inter island and weekly, year round. Other lines offer only seasonal, trans Pacific cruises. However, this cruise the POA was returning from an extended dry dock in San Francisco and offered a unique 11 night return to Hawaii combined with the nearly normal inter island itinerary ( we lost the overnight in Maui ). Because it was a last minute change in dry dock location from Hawaii to San Francisco, we were able to book a suite for about what we had booked a balcony on our previous POA cruise. Too good to pass up. I have seen in other reviews that posters referred to this as a "luxury" cruise and it did not meet their expectation for a "luxury" cruise. Perhaps they were basing this on the cabin prices? When in paradise, there is a premium to pay. Hawaii is expensive and the POA is the only game in town. But Norwegian is not a luxury line, but very comparable to other mainstream lines like Royal Caribbean. If you go in with the right expectations, there is no better way to see Hawaii. In port daily, with overnights, it allows maximum time to explore the islands. This was our 9th cruise with Norwegian. We generally avoid the main dining rooms, preferring the specialty restaurants or the buffet. New menus were recently introduced. Three of the specialties are now "a la carte". Buying a 3 to 7 night dining package highly recommended. An a la carte meal including lobster which might otherwise cost $50 on an can be had for @$20 with a package, which has no restriction on items ordered. We had no problem with food temperature which others have noted, but we did notice a distinct decline in specialty food quality, particularly the meats, compared to other recent NCL sailings. We had a few less than stellar experiences with totally inept service in the specialties as well, something we had not run across previously. In general, the staff were pleasant, attentive and helpful, and appeared to be hard working. This cruise was delayed by 1 day, notifications going out only a couple days before sail date, with some people already in the port city or in transit, leaving some scrambling for hotel rooms. NCL did make good with a 1 day credit, reimbursement for 1days hotel and expenses and a credit of 50% of cruise fare paid toward a future cruise. I rated the embarkation process as poor, but in fairness, it was a 'one of' complicated by a new embarkation port and the surrounding confusion re the delay. We did not see any shows, but comments I heard were complimentry. Two theatre shows nightly, other shows in the cabaret and live music in various bars. Read Less
Pride of America Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 5.0 3.5
Entertainment 4.0 3.5
Public Rooms 4.0 4.1
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 5.0 4.0
Enrichment 4.0 3.5
Service 5.0 3.8
Value For Money 4.0 3.5
Rates 3.0 3.7

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