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Cruise Ratings
2 Helpful Votes
Sail Date: September 2015
We are a couple in our 50s and this was our 17th cruise (3rd on Celebrity). We love cruising and have learned to always enjoy the great parts of cruising while not letting a couple not-so-great experiences ruin a long awaited outstanding ... Read More
We are a couple in our 50s and this was our 17th cruise (3rd on Celebrity). We love cruising and have learned to always enjoy the great parts of cruising while not letting a couple not-so-great experiences ruin a long awaited outstanding experience. We arrived a couple days early to San Francisco not ever having been there before. Anyone who has a chance to take a cruise out of this incredible city should do so. I understand not many cruises or cruise lines use San Francisco, but it is a great place to visit and sail from. The sailaway under the Golden Gate Bridge is spectacular. We stayed at the Chelsea Motor Inn, which turned out to be an excellent hotel, "moderately" priced, and near enough to Fisherman's Wharf. There was a Dreamforce convention in town with 150,000 attendees, so anyone who didn't book a hotel a year in advance like we did ended up either staying by the airport or paying extremely high prices. Infinity herself was docked for 4 days and used as a floating hotel for the convention. The ship was in good shape other than some worn carpet and a little rust here and there. Hopefully stuff they will take care of at her drydock this month. Activities ranged from trivia competitions to some excellent educational lectures on marine biology and port lectures. There were especially good lectures and films on the Panama Canal. One of my few criticisms of Celebrity is their lack of a movie venue. They did show movies in the Celebrity Theater, but they were always on port days when we were off the ship. I understand that a rooftop terrace with a movie screen will be installed on deck 11 at the drydock, which should greatly increase entertainment options. Shore excursions were a mixed bag for us. Our best excursions were organized through Cruise Critic in Costa Rica and Colombia. A couple of the ship excursions were took (Puerto Vallarta and Colon) were overpriced and disappointing. They didn't take away from the awesomeness of this cruise, however. Cabin was Aqua A1 cabin 1109 on deck 11. Our cabin steward Ambrose and his assistant Hasim were excellent. They kept everything clean and made us feel very welcome. Cabin location was excellent and very quiet. It was convenient to walk downstairs to the Oceanview cafe and just a close elevator ride down to Blu. The balcony has a slight overhang but for the most part is exposed. We chose this portside cabin so that we would be in the shade in the afternoon while traveling south in the hot Mexican/Central American sun. It worked out well so the temperature was pretty much always cool. Coming north from Colombia, where we were in the afternoon sun, the cabin was a little harder to keep cool. I don't know how quiet this area will be once the rooftop terrace is built. Food ranged from excellent to blah. We ate in Blu normally and most of those meals were very good. There were a few exceptions where maybe a baked potato was cold or soup not to our taste. Breakfasts in Blu were always fabulous. I was really pleased with the Oceanview Cafe (buffet). There was always a lot of variety, with something to please most folks for every meal. I have to mention that the pizza was excellent and made up part or all of many lunches. There were different dessert theme days that made lunch desserts interesting, except that most of the desserts were rather bland. The ice cream line was the best. We ate in all three specialty restaurants. On our first night, we ate in Qsine at 1/2 price. It was excellent and very different than what we had done on a ship before. Tableside prepared lobster in the SS United States was excellent as well. It's a shame this elegant restaurant is being replaced with Tuscan Grill during drydock. Bistro on 5 was very good as well. Overall I thought the food choices, preparation, presentation, and taste were all very good. It's tough not to get bored on a 17 day cruise and we did find ourselves gravitating to more simple food at times (burgers from the Mast grill were great on sea days). The only real disappointment was the change in policy on pastries from Cafe Al Bacio. They now require you to buy something from the Cafe to receive a complimentary pastry. Since we had the drink package, this didn't end up costing us anything. Had we not had that, it would have been much more impactful. Entertainment ranged from fabulous to meh. Production shows were a little disappointing. The singers and dancers were very talented but I think the productions themselves were just so-so. On the other hand, the individual entertainers were just great. From a comedian who made me cry I laughed so hard, to multiple singers and instrumentalists that were amazing, well done Celebrity. Cruise director Patty Honacki was a hoot and a very talented singer in her own right. Disembarkation was ok, I guess. We docked in the same terminal that Allure/Oasis use and were the only ship in port. It took about an hour from the time we got off the ship until we were waiting for our ride. Being as this was a long cruise with lots of foreign nationals that went to a lot of ports, getting through Customs took some time since there was not a separate line for non-US citizens. Seeing as how we waited until the latest we could to disembark, we expected a longer wait than if we had been first off the ship. In summary, this was a bucket list item for us that Celebrity made worth the wait. As I think back though the few minor disappointments (a couple shore excursions), they melt away compared to the great time we had pretty much all the time. And finally, what impressed me the most about cruising on this ship was the overall friendliness of the crew. From Lorredana in Blu to the ship's officers to the guy cleaning the stair rails, everyone said hello with a smile and to a person they were as nice as could be. My hats off to them, especially dealing with such a diverse group of cruisers. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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