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2 Helpful Votes
Sail Date: September 2015
DH and I booked this trip over 1 1/2 years earlier and were very much looking to check the Panama Canal off of our bucket list of places to visit. We were not disappointed at all. This truly was a trip of a lifetime. The ship was ... Read More
DH and I booked this trip over 1 1/2 years earlier and were very much looking to check the Panama Canal off of our bucket list of places to visit. We were not disappointed at all. This truly was a trip of a lifetime. The ship was leaving out of San Francisco and we would end in Ft. Lauderdale. This was our longest cruise ever at 17 days, and I was a little worried it would be too long. Not so - the days went by very pleasantly, but as always too quickly. We left New Jersey 2 days early and stayed 2 nights at the Harbor Court Hotel in San Francisco. I had booked this hotel because it "was" a Kimpton Hotel - not so any longer, and although the staff was very nice and helpful, the room we requested with a view was not what we expected. The window with the supposed view was a small little window about 6 feet up the outside wall - never saw any view, much less anything at all except sky. Enough about the hotel. While we were in San Francisco we did a lot of walking and looked at our ship the Infinity which was being used as a floating hotel during the DreamForce Convention. Two days later we were able to board - a little bit of a delay as they were still trying to get the hotel guests off of the ship. Check-in was quick and after the little wait we were on board quickly with a glass of Champagne in hand. Overall the ship looked like it was in good shape - we had no complaints. Our cabin attendants were wonderful, as were the staff in Blu, including the wonderful Sommelier, Aleksandra (sorry if I spelled that wrong). They were all extremely attentive, always smiling (a smile makes such a difference in atmosphere), and always asking what they could do for us. The food overall in Blu was excellent. We did go to Quisine one night - fortunately we had a discount otherwise it really would have felt like money was waster. The food was flat, very little flavor (especially the indian and asian inspired dishes - very little spice). We found for lunch the buffet met our needs as well as most breakfasts. When we had sea days we did opt for breakfast in Blu, which was wonderful and relaxed. The shows we saw were entertaining and we enjoyed them. We did not go to every show as most evenings we were tired. DH was up every morning at around 5:30 am to see the sun rise and of course he seemed to enjoy it better if I was awake with him. We took two shore excursions from the ship - one in Panama (to see the old and new locks - it was a short tour, but provided just the right amount of time at each set of locks - overall was good) and one in Puerto Vallarta (not very good - dropped us off mostly to shop, but the tequila factory was fun). I did attend a couple of the talks presented on the Canal - they were okay, but too long for me (almost fell asleep) and since I had read twice McCullough's book on the canal I was very familiar with the history of the canal. My only disappointment was with the Spa (a pedicure that went wrong, but was quickly corrected by guest relations) and the Gym - where I spent money on a 1 hour personal training session. Having explained that I don't go to a Gym at home, nor do I have Gym equipment at home and was looking for strength training exercises I could do at home - the trainer had me on multiple machines for the whole hour and then handed me printouts of some strength training I could do at home. Never even went over the handout with me. That was a waste of money. Again, we had a great time and the little hiccup with the Spa and Gym was replaced by all of the wonderful staff that we encountered on the ship. We are looking forward to our next cruise. Read Less
2 Helpful Votes
Sail Date: September 2015
I arrived in San Francisco on the Wednesday prior to the cruise, toured the city, rode the street cars, walked the many hills. I had arranged for a tour to pick me up at my hotel (Petite Auberge) on Thursday Morning, visited Muir Woods, ... Read More
I arrived in San Francisco on the Wednesday prior to the cruise, toured the city, rode the street cars, walked the many hills. I had arranged for a tour to pick me up at my hotel (Petite Auberge) on Thursday Morning, visited Muir Woods, Napa Valley, Sonoma Valley, Golden Gate Bridge, the landscape and wine fabulous. I took a cab to the ship, next time I will bring a smaller suitcase, embarkation was easy, and my room was ready soon after I had lunch. I took the tour from Monterey to see Pebble Beach & Carmel By the Sea, no regrets! In Guatemala I took the guided tour of Antigua, the guide was great, wished I had bought more tapestries and shawls...beautiful colors. (they get a little pushy trying to sell there wares). The Jade museum was fabulous. In Costa Rica I enjoyed the the trek through the jungle...hot beautiful, not for people with walking issues. The highlight of the journey was going through the canal, such a historical event for me. In Colon I took the tour of the Embera Indian Village, the people were beautiful and welcoming. I wished I had put my rain poncho on heading back from the village in the dugout canoe...hit some rain, and did not want to "rock the boat" trying to put it on. Take cash as the crafts are expensive but so worth buying. In Cartengena I took a boat/walking tour...wished I would have done something else as I wanted to buy an emerald and we had no time to shop. There was not one thing to complain about on the ship, the food,service,staff and most of the passengers were great. I did run in to a few people who had been on many cruises and they were rude, picky maybe they just weren't ready for a well deserved holiday. I found myself tired of eating the big meals in the formal dining room, but it was a great way to meet people. We did go to the buffet on a few nights to break up the 17 days. Most of the entertainment was good, no cheezy acts, and the cruise director Patti Honacki was so much fun. I would recommend this cruise, it is hot and humid that time of the year, bring lots of sunscreen, and light clothes. Disembarked in Fort Lauderdale, without any issues, I had booked the shuttle to the airport through Celebrity so encountered no hassles. This was the 2nd cruise that I have been on and because I was by myself on this one I saw so much more than with a travel companion; as I did whatever I wanted without worrying about anyone else. The sunrises and sunsets were spectacular. I came home rested, rejuvenated and ready for work to plan for my next adventure. Read Less
2 Helpful Votes
Sail Date: September 2015
We are a couple in our 50s and this was our 17th cruise (3rd on Celebrity). We love cruising and have learned to always enjoy the great parts of cruising while not letting a couple not-so-great experiences ruin a long awaited outstanding ... Read More
We are a couple in our 50s and this was our 17th cruise (3rd on Celebrity). We love cruising and have learned to always enjoy the great parts of cruising while not letting a couple not-so-great experiences ruin a long awaited outstanding experience. We arrived a couple days early to San Francisco not ever having been there before. Anyone who has a chance to take a cruise out of this incredible city should do so. I understand not many cruises or cruise lines use San Francisco, but it is a great place to visit and sail from. The sailaway under the Golden Gate Bridge is spectacular. We stayed at the Chelsea Motor Inn, which turned out to be an excellent hotel, "moderately" priced, and near enough to Fisherman's Wharf. There was a Dreamforce convention in town with 150,000 attendees, so anyone who didn't book a hotel a year in advance like we did ended up either staying by the airport or paying extremely high prices. Infinity herself was docked for 4 days and used as a floating hotel for the convention. The ship was in good shape other than some worn carpet and a little rust here and there. Hopefully stuff they will take care of at her drydock this month. Activities ranged from trivia competitions to some excellent educational lectures on marine biology and port lectures. There were especially good lectures and films on the Panama Canal. One of my few criticisms of Celebrity is their lack of a movie venue. They did show movies in the Celebrity Theater, but they were always on port days when we were off the ship. I understand that a rooftop terrace with a movie screen will be installed on deck 11 at the drydock, which should greatly increase entertainment options. Shore excursions were a mixed bag for us. Our best excursions were organized through Cruise Critic in Costa Rica and Colombia. A couple of the ship excursions were took (Puerto Vallarta and Colon) were overpriced and disappointing. They didn't take away from the awesomeness of this cruise, however. Cabin was Aqua A1 cabin 1109 on deck 11. Our cabin steward Ambrose and his assistant Hasim were excellent. They kept everything clean and made us feel very welcome. Cabin location was excellent and very quiet. It was convenient to walk downstairs to the Oceanview cafe and just a close elevator ride down to Blu. The balcony has a slight overhang but for the most part is exposed. We chose this portside cabin so that we would be in the shade in the afternoon while traveling south in the hot Mexican/Central American sun. It worked out well so the temperature was pretty much always cool. Coming north from Colombia, where we were in the afternoon sun, the cabin was a little harder to keep cool. I don't know how quiet this area will be once the rooftop terrace is built. Food ranged from excellent to blah. We ate in Blu normally and most of those meals were very good. There were a few exceptions where maybe a baked potato was cold or soup not to our taste. Breakfasts in Blu were always fabulous. I was really pleased with the Oceanview Cafe (buffet). There was always a lot of variety, with something to please most folks for every meal. I have to mention that the pizza was excellent and made up part or all of many lunches. There were different dessert theme days that made lunch desserts interesting, except that most of the desserts were rather bland. The ice cream line was the best. We ate in all three specialty restaurants. On our first night, we ate in Qsine at 1/2 price. It was excellent and very different than what we had done on a ship before. Tableside prepared lobster in the SS United States was excellent as well. It's a shame this elegant restaurant is being replaced with Tuscan Grill during drydock. Bistro on 5 was very good as well. Overall I thought the food choices, preparation, presentation, and taste were all very good. It's tough not to get bored on a 17 day cruise and we did find ourselves gravitating to more simple food at times (burgers from the Mast grill were great on sea days). The only real disappointment was the change in policy on pastries from Cafe Al Bacio. They now require you to buy something from the Cafe to receive a complimentary pastry. Since we had the drink package, this didn't end up costing us anything. Had we not had that, it would have been much more impactful. Entertainment ranged from fabulous to meh. Production shows were a little disappointing. The singers and dancers were very talented but I think the productions themselves were just so-so. On the other hand, the individual entertainers were just great. From a comedian who made me cry I laughed so hard, to multiple singers and instrumentalists that were amazing, well done Celebrity. Cruise director Patty Honacki was a hoot and a very talented singer in her own right. Disembarkation was ok, I guess. We docked in the same terminal that Allure/Oasis use and were the only ship in port. It took about an hour from the time we got off the ship until we were waiting for our ride. Being as this was a long cruise with lots of foreign nationals that went to a lot of ports, getting through Customs took some time since there was not a separate line for non-US citizens. Seeing as how we waited until the latest we could to disembark, we expected a longer wait than if we had been first off the ship. In summary, this was a bucket list item for us that Celebrity made worth the wait. As I think back though the few minor disappointments (a couple shore excursions), they melt away compared to the great time we had pretty much all the time. And finally, what impressed me the most about cruising on this ship was the overall friendliness of the crew. From Lorredana in Blu to the ship's officers to the guy cleaning the stair rails, everyone said hello with a smile and to a person they were as nice as could be. My hats off to them, especially dealing with such a diverse group of cruisers. Read Less
1 Helpful Vote
Sail Date: October 2008
We flew to San Francisco a few days early via Frontier Airline. With the changes in flying conditions, we were apprehensive, but Frontier was great, and we would certainly book them again. Flying is not what it used to be - but I would ... Read More
We flew to San Francisco a few days early via Frontier Airline. With the changes in flying conditions, we were apprehensive, but Frontier was great, and we would certainly book them again. Flying is not what it used to be - but I would give them a strong B for the flight. We had booked at Harbour Court Hotel with Priceline. We booked early, so probably didn't get the best price - but Harbour Court provided everything we were looking for. Near the Ferry Building, and the Bay Bridge. They provided a hosted wine bar each evening, cookies and milk later in the evening, and coffee first thing in the morning. The rooms were small - but really got us ready for the cruise. Give them an A. We booked a city tour combo with Sausalito and Muir Woods. And we really lucked out for weather - we had great weather - clear - and were able to get some really great pictures of the Golden Gate Bridge, Alcatraz, and Sausalito. The second day we booked a wine country, wine tasting tour. This also was a good deal - the weather was cooler, foggy, couldn't see the Golden Gate Bridge - even as we were crossing it on our way to Napa. We tasted at Chandon, V Sattui, Rutherford and Andretti. Again we really lucked out, Mario Andretti was at the winery - so we were able to get his autograph and picture, also picked up some wine to bring aboard. Give both these tours an A. Friday is embarkation day. We walked from the Harbor Court to Pier 35, for our first view of Infinity. Our home away from home for the next 16 days. We walked back to the Harbor Court, and grabbed a cab for the transfer to the Infinity. Embarkation was a breeze. We arrived at just before 12 noon, and were onboard and having our first mimosas at just after 12:15. Earlier arrivals had to wait to board, but they had just started boarding when we arrived, and we breezed through the process. A solid A for embarkation. We went to our cabin and dropped off our stuff. We had a concierge class cabin mid ship with veranda. We usually book this cabin class, so no surprises for us. We asked for the feather pillows right away. John, our cabin attendant took care of that and all other requests quickly and efficiently. A+ for cabin service. We had late seating for dinner, and Paul, our waiter, took excellent care of us, with his able assistant Johny. Food is a very subjective thing, but we never left the table hungry, and Always found something we liked on the new menu. I have heard a few complaints about the beef, but I had it several nights and enjoyed a good piece of beef each time. Our table mates also selected beef most nights, and also stated they had good beef. DH usually goes for the fish, and he was happy with his selection. Paul did steer him toward the always available grilled salmon a few nights when the main menu selection wasn't the best. Louis was our sommelier, and he was right on target each night. He also found a few bottles of Malbec late in the cruise, and personally delivered to our cabin. Another A+ for dining room and service. We usually breakfast and lunch at the Windjammer, and they were OK. There were waiters standing by to offer assistance with trays, and tables were clean and available. We had eggs cooked to order, and omelets a few times - and they were good. I also tried the eggs benedict at the buffet - but the Hollandaise was cold. Our tablemates stated they asked for cranberry juice each day, and did get it each day - but a few days they had to ask 2 or 3 times - because the first person wasn't able to get it for them. B+ for buffet. I think the cheeseburgers at the grill are the best - off the chart A+, and the onion rings were better than I wanted them to be - I was really trying hard to limit my carb intake during the day. We skirted at least 3 hurricanes during the cruise - the ride was a bit bumpy, the seasick bags were out on the stairs. We had to pass up one of our ports of call because of the weather, Huelteco Mexico. Since the ship is our destination - we don't mind, and I didn't hear any complaints about missing the port. We did the bus, train, boat safari in Costa Rica. We bussed to a nearby river and boarded a flat bottom type of boat for a safari - we saw 35+ crocodiles, and many birds. But we ran aground on a sand bar. While speculating if we would throw someone overboard (for the good of the mission), the tide lifted us off the sand bar. Boat safari finished, we transferred to the bus, and traveled to the train. The train was an engine, a second car, and 2 passenger cars. We traveled through the rain forest, and the train derailed. That's when we found out what the second car was - it carried the rail repair equipment. This appeared to be a frequent occurrence. They were finally able to repair the track, and we finished this segment of the tour, back on the bus to return to the ship. We were about 1 hour late returning from this tour, but still well before the ship was leaving this port - so it's all good. Hard to grade this one - we certainly got everything the excursion promised plus extras. But I still give it a C - the excursion was not an exercise in creative writing. Disembarkation was delayed by about 1 hour. Communication is certainly an area that is not Celebrity's strong point. We were late leaving the ship, but were able to grab a cab to the airport in a timely fashion. I'd give this a D. We flew home on Spirit Air. They had recently converted from paper to e-tickets, and we were lost in the shuffle. But they did get us on the plane and home - so an E for effort. They charge for all luggage, early seat assignments, all refreshments during the flight. We love cruising - and believe any day at sea is better than a day anywhere else. Celebrity is providing us a good bang for our buck. End of sermon for the day. Overall Grade is a very solid A. Read Less
Sail Date: September 2006
This trip was to celebrate our tenth wedding anniversary, and had been planned for over a year. We are a couple in our thirties, reasonably well traveled. This was our first cruise on Celebrity, with two past trips with Cunard, and ... Read More
This trip was to celebrate our tenth wedding anniversary, and had been planned for over a year. We are a couple in our thirties, reasonably well traveled. This was our first cruise on Celebrity, with two past trips with Cunard, and numerous land vacations. This review is just our opinion and is for information for those who wish to read it. It is very lengthy and, in some cases, holds lots of details. It also contains the few negatives that we did experience, and well as the positive. About a month before we left, we were informed that our cruise would be shortened by on day, and in compensation, we would receive a ship board credit based on our accommodation level. As we were in a suite, this turned out to be $350.00 per person. Celebrity also paid for that one night in the Hilton hotel near Union Square. They also included transfers from the Hilton to the dock on the day of sail. This delay was caused by the Infinity being in drydock to fix one of her pods. We thought the compensation was fair. We flew into San Francisco on September 19 and stayed at the Tuscan Inn Fisherman's Wharf. A lovely hotel, with great staff and a pleasant decor. We had a room overlooking, set back from, a main street. We were concerned about noise when we first got in, but in the four nights we stayed there, we had no issues with the noise. On September 23, we had to change hotels to the Hilton, and Celebrity would not pay for the extra night at the Tuscan for us, although they did for others. One of the few faults on the whole trip. The check out at the Tuscan was a breeze, and the check in at the Hilton was just as easy. Our room at the Hilton was adequate, but much smaller that our Tuscan Inn room. We found out from the front desk that there was 1300 Infinity passengers at the Hilton the same night. Celebrity had an information desk set up in the hall and information posted on boards. We were given the option of checking in that night and getting assigned a transfer number for the next day to the dock. After hearing that there was so many of us in the hotel, we opted out of using the transfers, preferring to use a taxi. Check in was easy and efficient. Checking out of the hotel the next morning was quick, and soon we were in a cab, trying to get to the dock. Several streets were closed, so it took a few minutes to get there. We were met at the cab by a Celebrity person; he had our luggage whisked away and then directed to the door. Here we were met by two Celebrity people and given more directions. Then was security, more Celebrity people, and more security. Up the ramps to embark, and had our picture taken. Then, more security, and finally, we stepped on board. We were greeted with a choice of champagne or mimosas and then escorted to our cabin. We had left our hotel room at 9:30, and we were in our cabin at 10:10. We had sky suite 6127. Great cabin, lovely bath, lots of closet space, tons of storage space and a good sized verandah. One thing that we didn't realize was that this level was above the life boats, and, as such, all the mechanical stuff needed for raising and lowering these was just below and in front of our verandah. Most of the time, it didn't affect the views. The other thing, the cabin two doors down could see almost all of our balcony, and us theirs. No real privacy. The only other complaint we had about the room was that one of the closet lights would not stay turned off. This may seem petty, but it is quite bright, and at night proved to be bothersome. We reported it, but the part need to fix it was not available. Work crews were in several times to do minor repairs, like sealing the bathtub. We found the room to be good shape, with only a couple of little areas that showed wear. Alfred Dias, our butler, was fabulous! No task was too small or too large for him to do. We asked that our fruit bowl have only grapes and bananas, and that is what we got all but one day. After a long day in port, Alfred had tea waiting for us. We never knew how good tea could be until that day! The canapes were pretty bad, but Alfred brought us a lovely cheese tray instead. Alfred also brought us the Canadian news whenever it was available. Edgar was our room steward and was good. A few little things irked us, like a lack of a garbage bag in the bathroom. However, he made up for this by bringing lots of boxes of soft kleenex when we had come down with a head cold. Derry Benard, our waiter, Ahmet, our assistant waiter and Kala, the assistant maitre'd, were great! My husband asked for double vegetables with his super, and received them every night. One night, I suffered with from an allergy to another passenger's perfume, and couldn't sit at our regular table. Kala found us another table, out of the way and tried his best to make dinner enjoyable. I ended up leaving early anyway. Benard, Ahmet and Kala all enquired the next day how I was feeling. Comments on food in general and specific will follow later. We found the Infinity to be in good shape, showing little wear. Work crews were seen in a variety of places doing things from replacing carpet to painting and varnishing railings. Cleaning crews were very busy clean and disinfecting public areas, like railing and elevators. Carpets were also disinfected with strong smelling stuff. One place that we noticed didn't get cleaned was the balcony doors. We found the decor to be lovely, but the art was definitely pop and modern. In several of the staircases, the statues were glued down and broken. The rest of the ship was lovely. We boarding with plans to try all sorts of things, but didn't seem to have time to do everything. We tried the Thalassotherapy pool, but found it to be very smelly, and a scum on the surface. Breezes pool and hot tubs were always popular, but never too full. We never tried the Cova Cafe pastries, always being full from what ever meal it was that we had just eaten. We had a number of guest lectures, most of which we attended, and all were enjoyed. The Celebrity shows were as better then the ones we saw on Cunard. Guest performers were mostly great, although the constant plugging to buy their CDS after the show was annoying. The movies that were shown were recent (within the last year), but not new. The same movies were shown both the first and second week. On tv, there was a variety of shows, although there were days that we didn't have a signal. News, cartoons, discovery, movies and history shows were on, and repeated several times. Old shows, like Remington Steel, were also available, and were also repeated several times. Sail-away parties were a lot of fun and the various musical talents were really good. Our cruise was 14 days long, a full Panama Canal Transit. Ports included Cabo San Lucas (cancelled due to the shortened cruise), Acapulco, Huatulco, Puntarenas, Panama and Aruba. Our favorite for shopping, was Cristobal Pier. Lots of venders, but not pushy sales. Our favorite for overall atmosphere was Huatulco. Little town, great beach and great scenery. Aruba was a very close second. Acapulco was dirty and had very pushy venders who practically assaulted you while walking around. We did several excursions booked through the ship. We booked one in advance and the rest shortly after we boarded. We also toured around on our own in all ports but Puntarenas. In Acapulco, my husband did the Palma Sola Archeological Site and thoroughly enjoyed it. It involved climbing 500 uneven, broken rock stairs, for those who might be interested in doing it. That night, we did the night Cliff Divers and tour of the city. The Cliff Divers themselves were amazing, and the guide very informative, but we wouldn't do it again. In Huatulco, we did the La Crucecita Scenic Drive. Beautiful scenery and a great guide. Very touristy and some very pushy venders. The town of Huatulco was very pretty and quiet. A really good beach and a really cute town center. The large army presence was disconcerting; we couldn't decide if we felt more safe, or less safe with them there. Puntarenas was next. We booked the Tabacon Hot Springs and Arenal Volcano tour in advance. This was one tour that we really wanted to do. A word of caution to anyone thinking about booking tours here on your own. After our experience, I wouldn't recommend it. They roads and traffic are really bad, and tour buses are routinely delayed in returning to the ship. There has been several times where people have been left behind. There was a delay in getting of the ship, and lots of confusion as the all clear to depart announcement wasn't given until late. Our tour was supposed to leave at 7:30, put did not get away until 7:50. Sergio, our guide was very informative and the driver was good. The bus was a new one, but was very cramped for space. The drive was very long, and the roads and bridges were treacherous in some areas. We almost went off a bridge twice. Costa Rica was beautiful, and we got to see a lot of it on the way to the hot springs. After traveling for 1.5 hours, we had a stop for bathroom only, no purchases please, shopping on the way back break. After another two hours, we finally arrived at the volcano, which we saw erupt. There wasn't a stop here, and the bus continued on to the hot springs. We were given two hours, from the time the bus arrived in the parking lot, before we had to meet, fully dressed for lunch. We were herded to one section of tables in the restaurant, and not allowed to sit anywhere else, so that couples and parties had to split up to find seats to eat. Lunch was a buffet and the food was good. We were given a glass of water, a glass of some type of fruit juice and were offered a beer or pop. After lunch, it was back on the bus for the trip back to port. We left the hot springs around 2:00 and arrived at the ship around 6:30, two hours later than we were due back. We had a twenty minute stop to shop and use the washroom during ride back to the pier. At no time were we offered water on the bus. The shipped sailed at 7:00 pm, and the were rumors that not everybody made it back on time. The hot springs were beautiful, but the time we spent there was not worth the bus ride. We didn't do an excursion during the canal transit. It being our first time through, we decide to stay on board and see the whole thing. It was fascinating. We got to touch the wall of canal from deck four. In Aruba, we did another ship excursion, Aruba's Natural Wonders. The guide on this tour was very young and not very informative. We saw the Butterfly farm, which was fun and beautiful and the Natural Bridge, which reminded us of home, but on a smaller scale. We also the aloe factory, which was boring. After the tour, was walked around the city, which we found to be beautiful. We got to see wild iguanas and lizards in a park on the coast. We also did some shopping, but found the stores to be very westernized, with a lot of the same stuff we could buy at home. A couple of words about the food. There was always lots of food and lots of choices. Dinner the Trellis Restaurant was good with very few exceptions. My quail was really tough, while my husbands was really tender. Food always had good flavor and was never bland. All menus lean heavily towards meats (beef, lamb, veal, chicken, duck, quail, and seafood were all served), with very little vegetable. Vegetarian menus had to specially asked for, and not included with the main menus. Service was great and, most of the time, quick. Any issues were always dealt with quietly. We celebrated our anniversary on board, so that meant a cake presentation in the dining room. Not one for wanting a scene or undue attention, we made it perfectly clear we didn't want the singing thing to happen. While it was obvious that neither Kala, Benard or Ahmet were really comfortable with our request, they made the best of it. They brought our cake with a quiet congratulations, which was perfect as far as we were concerned. Benard then cut the cake into a heart and arrow, which we thought was really cute. Formal nights were very popular, and well dressed. Most of the men wore tuxes and the women wore a variety of appropriate attire. Having had previous cruise experience only with Cunard, which is very formal, we felt more comfortable with Celebrity, which, we found, is considerably less formal. We found most people conformed to the suggested dress code for the full evening. As the cruise went on, the feel of the ship got a little more casual, but the last formal night was still well attended. We had room service breakfast and lunch a few times, and that was great. Alfred was always on time and brought everything we asked for, including waffles. Most breakfasts and lunches were usually in the Ocean Grill. We enjoyed several of the themes and the sandwiches were always good. We tried the pasta bar once, but found the whole wheat pasta to be very undercooked and inedible. We had room service for supper one night, after regular dining hours. This is when we found the room service to be very limited, with little vegetarian options. We ate in the SS United States one night. The food was good, and service was also good, if a little pretentious. An experience that you should have once, but we are not keen on doing it again. We didn't do the wine pairing, and would be tempted to do that, if we were to go again. Overall, I don't think it was worth extra $30.00. We were also invited to an Elegant Tea here the first sea day. It was nice, but much preferred the tea Alfred brought, or tea in the Ocean Grill. Tea on the Cunard ships is, by far, superior to the tea we experienced on the Infinity. This is one area where Celebrity could really improve. If you are in suite, your butler will deliver canapes at around 5:00. They are as awful as they could be. We had them three nights, then switched, at Alfred's suggestion, to a cheese platter, which was really good. We also had a fruit bowl that Alfred refilled everyday. We asked for just grapes and bananas, as we didn't eat the rest. I guess they recycle the fruit between staterooms, as one day we received the regular fruit bowl. The oranges were so rotten, they stuck to the doily in the bottom of the bowl, and the rest of the fruit was stuck as well. Perhaps rotating the fruit bowls between cabins is not the best way to go. We had bar service in a variety of the bars, with our favorite being Dali at the Martini Bar. We found all the drinks to good, the service prompt and pleasant and the bread sticks fabulous. Dali was the best by far and we really looked forward to the half hour we spent at the bar with him before supper. He made me a different martini every day, and they were all good! We did find that the drink of the day were a little weak and all the bartenders should take lessons from Ramon on the making of a Chi Chi, as his was fabulous and the rest mediocre (I had several from five different bars). Ramon was the head bartender. We were introduced to him on the second day, when we were trying to get a problem on our account resolved. We had been to guest relations the day before and again on the second day, without any success. Guest relations was pretty well useless, and, as we soon learned, it was just easier to find the person we need to speak with on our own. Our problem was that we were charged for a drink we never ordered. After lunch on the second day, we talked to the assistant maitre'd in the Ocean Grill, Luis. This is where the drink was charged. He then contacted Ramon, who talked to us. Within a couple of hours the charge had been reversed. Guest relations couldn't do that in thirty hours. Ft. Lauderdale was our disembarkation point. We chose to not use the transfers offered, and to get a cab to the airport ourselves. The luggage issue needs to be addressed. Having the luggage divided by color only, but the signs saying color and number was very confusing and led to lots of frustration in finding your luggage. A quick trip through customs and then we were on the way to airport. Uneventful trips on the most comfortable economy class planes we have ever been on and then we were home. Overall, a fabulous trip and are already booked for our next one on Celebrity! Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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