9 Helpful Votes
Sail Date: October 2018
We chose this trip as we wanted to see Norway and the Northern lights. When we got to Tibury we were sent round in circles. The signs were few and far between and not very well positioned. We followed the signs only to be told that we ... Read More
We chose this trip as we wanted to see Norway and the Northern lights. When we got to Tibury we were sent round in circles. The signs were few and far between and not very well positioned. We followed the signs only to be told that we were in the wrong area. It was like Custers last stand! There were cars going round and round in circles all being in the wrong place. We finally got to the right area and had to sit under a marquee with rain, whipped up by high winds, blowing through!! The first impression of the ship wasn't good. It looked pretty unkempt . We were on deck 7 and the smell of sewage and fuel oil was overwhelming . I made a comment to one off the crew and we were told " It's an old ship " and that this was it's last trip before a refit. The smell got worse over the next 4 days particularly when the Captain made a decision to sail with a force 11 predicted!! We had 7/8 metre waves and hurricane force winds. This was a full day at sea. The opinion if the guests was that we shouldn't have sailed. The smell after was REVOLTING. It made your eyes sting and you held your breath until you got away from the stairwell. The food was bland and pretty much the same every day. The trouble was seating. There simply wasnt enough seats and tables to cater for everybody. We had to sit on the window sills on two occasions!! They were constantly running out of cutlery and crockery. Mugs were at a premium. The room staff were SUPERB, as were the waiters, but other bar staff had a couldn't care less attitude. We were served the wrong drinks numerous times and had our cards swapped on 3 occasions. The shows were, well what do I say?. Queen tribute night summed it up. The backing ' band' were terrible. The 4 singers went from English to their native tounge if the couldn't remember the words. I didn't know if to laugh or cry! We walked out after the third song. Some people did say they enjoyed it to be fair. The comedian we saw had the oldest jokes you could think of. To make matters worse he tried to play the guitar! He couldn't keep up with the back music AND played out of time and time. The tours were good and we saw the Northern lights, which was the reason for the cruise. The tour guides were very helpful. We wouldn't sail again on the Meggelan. I know this was it's last trip and it showed, but it just lacked the things that make it a nice ship. Perhaps after a refit things might be different. But going on our experience, this was a outdated old smelly ship and had we known that, we wouldn't have booked it. Read Less
7 Helpful Votes
Sail Date: May 2017
The Rotterdam is an older ship and does show some wear especially in the bathtubs and the décor in some of the areas. However, once you experience the friendly and helpful staff, the great food and the awesome atmosphere you quickly ... Read More
The Rotterdam is an older ship and does show some wear especially in the bathtubs and the décor in some of the areas. However, once you experience the friendly and helpful staff, the great food and the awesome atmosphere you quickly forget the age of the ship. Embarkation was a bit rough in that requested wheelchair was not available and had to wait in the chilly air outside until it arrived. Wheel chair also had to be requested upon disembarkation. Our balcony cabin was fairly spacious, in fair condition and was always kept clean and well stocked by cabin staff. We did not participate in most ship activities and the entertainment did not seem to suit us but there were plenty of activities if you wanted to be more active. The ports of call were amazing and included Eidfjord, Geiranger, Alesund, and Bergen. We did not purchase any shore excursions and did the ports on our own and had a great time; a bit of walking and HOP ON/HOP OFF buses. We absolutely loved the laid back atmosphere of the ship and we were extremely pleased with the phenomenal service we were provided. We cannot wait to go back! Read Less
1 Helpful Vote
Sail Date: August 2015
We were told that we would not be sailing from Amsterdam due to a congested harbor, we sailed from Rotterdam. We were met at the airport by a very nice young man from Viking and put aboard a bus to Rotterdam. We were the only ones on the ... Read More
We were told that we would not be sailing from Amsterdam due to a congested harbor, we sailed from Rotterdam. We were met at the airport by a very nice young man from Viking and put aboard a bus to Rotterdam. We were the only ones on the bus. This change was no problem. We were also told several days ahead that the water level on the Danube was low, not the fault of Viking and we might have to change boats with a Viking boat that could not get down river. This we did and our tour director came with us. We packed before a shore trip and our bags were in our room on the new boat when we arrived. Viking even went so far as to give us the same room number, do not remember the name of the new boat The same problem faced us below Budapest so Viking took us to Budapest on a tour bus.To make up for the inconvence we were taken to lunch at the four star Gundel Restaurant . The food was out of this world and the chocolate crape, WOW. Viking did every thing they could to make our trip great. The service on the boats was great and also the food. We learned to make a strudel on the second boat. I have made it twice sense we have been home. All in all we had a great time and could not have been more pleased. All the shore trips we took were fun and we learned a great deal about that part of the world. I am a WW2 student and the WW2 trip to Nuremberg to the Zepplin field and the Court House where the War Trials took place, took care of two items on my bucket list. The highlight of the trip was the concert in Vienna. This was another item off my bucket list to hear the BLUE DANUBE WALTZ played in Vienna. You need to schedule 2 days there please. Great trip. Ready to schedule our third one. Read Less
Sail Date: June 2012
Boarding was very efficient and luggage handling very good. The Ship is somewhat dated looking. Probably needs a facelift because you felt you were stuck in the Nineties. If you are a young person, this line's demographic is ... Read More
Boarding was very efficient and luggage handling very good. The Ship is somewhat dated looking. Probably needs a facelift because you felt you were stuck in the Nineties. If you are a young person, this line's demographic is probably not for you. Many, many older, financially comfortable, very conservative crowd. Lots of little scooters and wheelchairs. Also, there is a very large Dutch component on board with little sniping wars between the Dutch passengers and those from other European countries. One angry older woman was telling everyone, "All I hear is Dutch." But there was a lot of griping among this crowd. Their expectations and demands are high and their capacity for fun is very limited. They want what they want when they want it and you better not get in their way or they will run over you with their scooters. The big problem on this cruise was illness. I expected to see the plague flag flying. Staff was sketchy and often untrained in areas because so many crew members were sick. Among passengers, Gastrointestinal Illness was a serious problem. Guests with it were quarantined, but many did not comply. One guy told us that "this quarantine stuff isn't so bad. I come to the dining room and eat and then head back to my cabin." You could not move much of anywhere on the ship without being hit with hand sanitizer. They made a really concerted effort to control the spread, but it was a buzz-kill to constantly worry about illness and hand sanitizer. We lived moment to moment being scared of getting sick. We were with a large group (>70) and more than half got sick. When we got back to Rotterdam, the local crews were coming in all masked and gloved with cleaning equipment. There are changes with this line and I am wondering if that's because Carnival bought them. The quality is not there that I used to see in Holland America.Food and dining were the big changes for me. Food quality was NOT as good as in the past. Items would arrive missing key ingredients (ex: Salmon Salad minus the salmon). Service was so slow that many times they were gonging to tell us it was time to go and we hadn't had dessert yet. We felt we were getting the signal eat up and get out. The Lido restaurant often had so many stations closed that it was hard to collect the items for your meal. Especially at breakfast. And since the Gastrointestinal Illness was so bad, service in the Lido slowed way down due to no self-service at all. Everything had to be put on your plate. Don't touch anything was the clear message. I understand this was to try to curb the spread of illness and protect the passengers, but it got old really fast. Tender service was excellent. Good crews and when we tendered at Edinburgh, the water was downright scary. They did a great job getting us safely back to the ship. Getting off the ship at ports and at the end of the cruise was simply fabulous. They are so good at what they do. We arranged for transport from the ship to the airport and it was fast, easy, clear as to what to do, and we really admired that. I have liked this line very much in the past, but with their price point, their age profile, and the food, I am looking for a new cruise line home. Yeah, I am older, but I am not dead yet. Read Less

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