2 Helpful Votes
Sail Date: April 2019
It was our 10th anniversary this year, but I am a teacher and we have a 2yo and a 5yo. We were trying to figure out something that was new and exciting, had some active days and some relaxing days, would fit with our schedule but not drop ... Read More
It was our 10th anniversary this year, but I am a teacher and we have a 2yo and a 5yo. We were trying to figure out something that was new and exciting, had some active days and some relaxing days, would fit with our schedule but not drop us into summer crowds, and was something we would eventually want to go back and explore more when our kids get older. This cruise fit all the bills, so we booked. We are somewhat control-freak nervous-travelers, but can definitely relax when the time is right, so we planned to land a day early, and leave a day later. We landed in Rome, booked an afternoon tour of the Vatican, checked into our hotel, and took the free shuttle down to the city center. Rome is great, and we are definitely going to come back, but that doesn't have much to do with the cruise, so I will move on. Embarkation day we went to the airport to meet our transfer. I think we were the first ones there, there was a bit of a wait and not a lot of direction, but in the end, we got on an awesome double-decker bus, met some of our neighbors for the next ten days and enjoyed a gorgeous ride from the airport to the cruise port. It was amazing. The cruise port was great, they had a lot of seating, amenities, called people up by group, processed everything quickly, and got us on the ship by noon. My husband left his passport at the check-in desk and they ended up leaving us a notice in our stateroom that we had lost something and they recovered it, so we went to guest services to retrieve it. We didn't even know we had left it because the first day of the cruise was sea-day, so we hadn't needed it. Day 1 was exploration, we found the irish pub, Henry's, that became our home for the cruise, and where we met the best people, including Jay, the bartender. Boy is he knowledgeable about whiskeys! And really just the best with customer service!! The art gallery onboard (an actual art gallery, not a hallway or 'we took over this lounge for a few hours') was great, especially because we have a habit of buying art on every cruise we go on. The steakhouse food was great. None of the food servers were really anything to write home about, and some of them were pretty obnoxious, but with the freestyle dining, they can be easily avoided. The Italian restaurant onboard makes up for in taste what it lacks in ambiance (as it is just a section of the buffet cordoned off at night for the specialty dining). The Osso Bucco was to die for. The french restaurant was kind of a waste of time and effort, and I am glad we took two nights in the steakhouse instead. The shore excursion staff was GREAT!! Most of the excursions were amazing and well worth it. The only one I would warn against was the Athens Acropolis and Leisure tour. The Acropolis can be seen alone and read about in a travel book, and the leisure just consisted of 'eat at this restaurant we get a kickback from and shop at these stores we get a kickback from' with not the best tour guides. I wish there had been more time to get off the boat and explore in Crete (we only had a 5 hour port call and Chania doesn't have much, so it is a half hour or more to get to anything non-industrial), but it was also nice to relax on the ship one of the days to recover from all of the exploring. The ship was perfect and the experience still has me glowing and excited for our next trek to Greece or Italy!! Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this ship as we wanted a Mediterranean cruise in a club class cabin#D417 less expensive than offered by Regent Seven Seas. The ship was very modern with a decent size cabin and very good bed linen and balcony . Our cabin steward ... Read More
We chose this ship as we wanted a Mediterranean cruise in a club class cabin#D417 less expensive than offered by Regent Seven Seas. The ship was very modern with a decent size cabin and very good bed linen and balcony . Our cabin steward was excellent and he provided canapes every day but there was little choice. We had two large TVs to keep us amused. The ship was very quiet and smooth even in rough weather which we experienced, the Captain wisely decided to skip a couple of ports due to weather but no abatement of other onboard credit was offered for loss of Toulon and Kotor as we had found when ports were missed on other cruise lines. The Club class section of the restaurant was rather odd as people were seated always according to how they walked in the door. That is to say if you were a couple you were always seated on your own and never allowed to share unless you arranged to share outside the entrance. I seemed the privilege of space was what Club class was all about and the food was the same wherever you sat except the maître'd sometimes prepared a simple dish some pasta or ready made crepes. Waiter service was always excellent and prompt unlike in other restaurants with eight people to a table service would be slower. So the entertainment in the theatre was very good and some of the best we have seen A wonderful Billy Joe Earl act was the best. Not much in the way of enrichment programmes and the port lectures were not so good. On deck lots of noise which was hard to escape and the Sanctuary a quiet area was $40 per day and was aptly named. Public rooms were mainly focused on music and drinking and the library was poor. Films on offer in the cabin were mainly aimed at the very young or interested in catoon characters and the menu was poorly formatted. Normaly one would expect a synopsis in the daily journal on content of the TV Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise because our cruise last year on the Norwegian Star was absolutely wonderful, so we thought we’d try NCL a second time. We brought our daughter and her boyfriend (1st time cruiser) with us this time. I read a number ... Read More
We chose this cruise because our cruise last year on the Norwegian Star was absolutely wonderful, so we thought we’d try NCL a second time. We brought our daughter and her boyfriend (1st time cruiser) with us this time. I read a number of bad reviews about the ship a month or two before our sail date and was hoping it wasn’t true (comments about the stateroom design, ugly ship, etc.). Well, although I did like the NCL Star better for the shows, the Epic was still wonderful. While other reviews didnt like the bathroom layout, we preferred the shower and toilet separate. The sink on the outside of the bathroom was fine, we had no issues with it being there, in fact I preferred it. You didn’t have to wait for the other person to come out of the shower if you needed to use the toilet. The service was excellent in all areas of the ship, and the food choices were endless. I like how the pub was open 24 hours. Buffet food isn’t always the best no matter where you are, but there were enough choices that there was no way anyone would be without something to eat. I preferred the shows on the Star but these shows were very good too. You had to reserve a date and time for some of the shows. The staff work very hard, morning till night and they really do want to ensure you’re enjoying your time on the ship. We didn’t book shore excursions through NCL, too expensive. Instead you can find the same excursions through the web or when you get off the ship. We had a great vacation and my daughter’s boyfriend had a fantastic time on his first cruise. He will sail again and so will we. A few tips, take the train from Rome to Civitachecchia, it’s cheaper and very efficient. You can catch it at a number of the stations in Rome. You then pay 2 euro for a bus shuttle to the port from the station right to your ship, We took a ferry from Naples to Sorrento, you can buy your tickets in advance or at the port. Be sure to take your proof of purchase to the ticket window going to and from Naples. Sometimes the printed reservation accepted, sometimes you have to go pick up your tickets. Book tours through Tuscany Bus rather than NCL when docked in Liverno, much more cost effective. Also, we stayed one night in Civitachecchia after the cruse but noticed that there are a lot of companies waiting to take passengers to Rome or the airport for only 20euto a person, most companies charge 150euro online for 4 passengers and luggage. Read Less
15 Helpful Votes
Sail Date: June 2018
out of 5 I would put this cruise at 2.5 simply because more things annoyed me than I was impressed with and expectations were so high So many things to say good and bad so I will list in point form: Good: - Massive ship with lots ... Read More
out of 5 I would put this cruise at 2.5 simply because more things annoyed me than I was impressed with and expectations were so high So many things to say good and bad so I will list in point form: Good: - Massive ship with lots of amenities and cool areas -Great entertainment -Specialty restaurants are fantastic -Staff was accomodating -great innovating ideas -great shore excursions Negative: -Main dinning room and Buffets were below par on taste and menu options -Nickel and dimmed everywhere for example charging $2.50 for a small bag of popcorn at the shows -Lack of activities advertised on the cruise compass on sea days -The ipads at the shore excursion area on the ships didn't work all week -The photography systems designed to find photos of you did not work and the staff were not able to help much, we had to sieve through thousands of photos to find ours -Our room was tampered with such as the magnet being taken or someone placing beverages orders on the outside of our door which we did not make -Buffets shut down periodically throughout the day leaving me frustrated with limited free options if I was hungry at that time -Buffets and almost all complimentary food options shut down around 9:30pm meaning no late night buffet. Only free food options past 9:30pm is Sorentos pizza or the cafes where is mostly sandwiches. Seems as though Royal Caribbean is trying to force people to go to the Specialty dinning options if you are hungry at night -Some stuff was way over priced for example: PAYING $16.84 FOR A MOJITO!!!!! absolutely insane and pissed me off. Read Less
1 Helpful Vote
Sail Date: June 2018
To see the best of Europe, explored Rome before embarkment, embarkment was very smooth and we were able to embark early. The cabin was excellent with a balcony that had a great view of the coastline for most of the cruise. The cabin was ... Read More
To see the best of Europe, explored Rome before embarkment, embarkment was very smooth and we were able to embark early. The cabin was excellent with a balcony that had a great view of the coastline for most of the cruise. The cabin was clean/tidy and always serviced regularly. The only fault was we were directly under the pool/bar deck and early 5.30-6 am we were woken with the setting up of the deck chairs and tables, and they would scrap them along the deck and this went on for a very long time. The shore excursion were great except on a couple we were not able to have a drink/toilet break or lunch, so at the end of the excursion everyone was thirsty and hungry. There enough pools and spas for everyone to be comfortable and the water was a comfortable temperature. There was not enough quality evening entertainment on this cruise. The service of the staff was exceptional. The shops on board appeared to have something for everyone, the pricing was reasonable. The food and service at all the dining centers was of exceptional quality. Read Less
Sail Date: May 2018
Chose this cruise for a family holiday.Party of 13 with chidren ranging from 2 years to 17 years.The ship offered something for everyone dpending on their preferences.Whilst the buffet restaurant was average you could not really complain ... Read More
Chose this cruise for a family holiday.Party of 13 with chidren ranging from 2 years to 17 years.The ship offered something for everyone dpending on their preferences.Whilst the buffet restaurant was average you could not really complain as it offered value for money.Main dining rooms were good ,staff excellent. Cabins were not large but they were clean and nothing to complain about.Activities were also good. Did not do shore excursions as they appeared to be overpriced for what they were offering We ate in the main dining room and speciality restaurants as a party of 13.The staff were very accommodating by putting tables together and getting each member of the party their own individual choice of food,We had an all inclusive drinks package and this seemed to suit everyone. The only downside was that we had to pay for a shuttle bus in those ports were we were not close to the town centre Read Less
2 Helpful Votes
Sail Date: April 2018
Hi Adventurers! We recently completed a beautiful trip on board the Windstar Wind Surf across Italy, Montenegro, and Croatia and we fell in love with the boat, its crew and the beautiful port of calls. During our journey, we had the ... Read More
Hi Adventurers! We recently completed a beautiful trip on board the Windstar Wind Surf across Italy, Montenegro, and Croatia and we fell in love with the boat, its crew and the beautiful port of calls. During our journey, we had the opportunity to visit Rome, the famous Amalfi coast, Sicily, Kotor, Montenegro and three port cities in Croatia. Our trip ended in Venice where we continued our vacation. It's evident that Windsurf spends significant resources in training their associates. The Wind Surf crew was able to provide a consistently high level of customer service in all aspects of the trip; onboarding, the restaurants and the cafeteria, boutique, and the cabins, etc. We truly enjoyed the company of the entire staff; however, we fell in love with Nadine, Aditthas, one of the restaurant supervisors and the big smile and sincere disposition of our cabin butler. These three individuals exceeded our expectations consistently during our 8-day trip. The Wind Surf is a fine old dame; a five-mast schooner that brings up memories of a romantic past and pirate encounters. As you look at the Wind Surf from the distance, its beautiful display of white sails become an attractive landmark in any of the ports of call that you visit. This is not the type of cruise experience, where you are expected to be entertained by a troupe of dancers, singers and all sorts of juggling acts. Instead, passengers get intimate dining experiences, the company of other passengers, romantic cocktail hours and impressive views from any spot on the boat. The available options of shore excursions are very interesting and affordable. We thought that crew and their excursions vendors did a great job in adapting the excursions to the American market. The restaurant options are limited; however, they compensate this by providing an exceptional array of breakfast, lunch and dining options for the American palate. Our first experience with Windstar was unforgettable and we know we'll be back next year to enjoy another exciting destination. Perhaps Japan, China or the Brittish Isles. We just want to thank the Wind Surf's crew for their attention to detail and exceptional customer focus. and to Windstar for sticking to their promise of delivering "180-degree-from-the-ordinary" experiences. Read Less
3 Helpful Votes
Sail Date: April 2018
An early Mediterranean touch of Spring on a the latest HAL ship. Cabin was fabulous 8091 with a happy steward and assistant who created toweled animals every night for our amusement with a hanging Monkey on the final night. The rest of ... Read More
An early Mediterranean touch of Spring on a the latest HAL ship. Cabin was fabulous 8091 with a happy steward and assistant who created toweled animals every night for our amusement with a hanging Monkey on the final night. The rest of the ship was bland compared to our earlier voyages on Amsterdam, Rotterdam and Westerdam. The itinerary was fine with eight ports in 10 days and for our USA, Canadian and Australian colleagues on board it must have given them a fabulous overview of European culture - well done HAL. The food offering in both Lido Market (serviced counters) and the main Dining Room (Waiter service) was disappointing. It was plain fare and never very hot. At Breakfast a freshly made omelette was OK and fresh toast too. Everything else was warm not hot. The serving staff were quite brusque at times rather than jolly and helpful. Best atmosphere and coffee was in the Dutch Cafe in the Atrium - thanks guys for our nightly visit. There were several speciality restaurants for extra charges but as we cruise frequently they are best left for special occasions. You should not have to pay extra for good hot food on a five star ship. World Stage is a creative platform that was shown off to its best with Musicology and Planet Earth with Orchestra. Very creative and much appreciated. The theatre is not as large as usual so there are three showings a night - seems hard on the performers. A Comic was outstanding. The smaller music venues on earlier ships were much missed. As we choose our cruises in the main for the ports of call so we would go again on Koningsdam but probably not our first choice. Our cruise was a last minute booking and so we had fabulous value for what we had paid, thank you. Read Less
2 Helpful Votes
Sail Date: March 2018
After our amazing Viking River cruise in 2011, we swore we'd never do an ocean cruise again! We eventually did do an Alaska cruise which was great, but the whole time we said, "It's not Viking!" So when Viking started ... Read More
After our amazing Viking River cruise in 2011, we swore we'd never do an ocean cruise again! We eventually did do an Alaska cruise which was great, but the whole time we said, "It's not Viking!" So when Viking started their ocean cruises we began looking for the best opportunity to sail with them again. We wanted to sail over spring break which narrowed down our dates and ended up on the Italian Sojourn cruise. We had always wanted to see more of Italy and the dates worked. Our first impression of the Sky was one of awe. This was a five-star floating hotel! Our cabin (5034 - PV2 cat) was beautiful and spacious beyond our expectations. The finishes on this ship are gorgeous - the wood, furnishings, and even the handrails are beautiful! We toured the ship and settled into the Explorer Lounge to await the arrival of our friends. It is the most special place on the entire ship -- chairs and sofas of the softest leather, a gas fireplace, a bar, and the most spectacular views. Our friends were next door to us in 5036 (DV2 cat) - noticeably smaller but spacious enough. The service on the Sky was nothing less than spectacular. Our cabin steward saw to our every need, usually before we asked. Every waiter, bartender, tour guide, and entertainer we came across was friendly, spoke perfect English, and anticipated our needs. The entertainment was just right for this ship - mostly soft, acoustic music in the common areas and restaurants (the piano, flute, violin, and cello players were amazing) and the shows like the Broadway review and Beatles shows were excellent as well. The food! Most cruises I've been on (with the exception of the Viking River cruise) have food that looks better than it tastes. The meals we had on board are equal to any luxury restaurant on land. How they manage to feed 900 passengers and make each meal more special than the last one is beyond me. The breakfast buffet in the World Cafe was plentiful. Snacks were available throughout the day, as was bottled water. Our meal in Manfredi's will go down as an all-time travel favorite. Our meals in The Restaurant were likewise memorable and anticipated. The itinerary was a great overview of southern Italy. I was shocked to see how industrial the port of Naples is and was glad we had taken the excursion to Herculaneum. We debated between that excursion and the one to Pompeii. Several on the Herculaneum trip had been to Pompeii before and thought Herculaneum was far superior. It was astounding! We took the excursion to Taormina in Sicily and that was delightful as well. We did not book an excursion in Crotone as the ones we wanted were sold out so we did the walking tour on our own (the bus takes you into the town and brings you back). This was the only port I was disappointed in and would highly encourage you to book an excursion on this day. Bari was stunning -- another included walking tour, but this one was amazing! I'm glad we stayed in the city for that one. In Croatia, we took a bus from Šbenik to Split to Diocletian's Palace. Highly recommended! And finally, we just did the Doge's Palace walking tour in Venice which gave us plenty of time to explore on our own. From door to door, our trip was perfect (even the predicted rainy weather held off!) and I am already looking forward to cruising with Viking again. Read Less
4 Helpful Votes
Sail Date: March 2018
We are avid cruisers, Platinum on Carnival, Emerld on Royal in addition to other lines with single or double cruises. This was our first time with MSC and probably not the last. We chose this cruise and ship based on itinerary, date and ... Read More
We are avid cruisers, Platinum on Carnival, Emerld on Royal in addition to other lines with single or double cruises. This was our first time with MSC and probably not the last. We chose this cruise and ship based on itinerary, date and cost. They all fit so we booked it almost a year in advance. I was very concerned reading all the reviews coming in from the beginning to the time we sailed. I know these reviews are just opinions of others and everyone’s expectations are different but I’m really surprised at all the negative comments about this ship. We sailed in the Yacht Club Deluxe suite and the rooms were wonderful. Very similar to the other suites we have done on the other lines but the addition of the coffee maker and stocked refrigerator made this just a step above them. Service and food quality were exceptional throughout the ship. We did see most of the shows at the Broadway Theatre and thought they were all done and produced well. The only slow show was the operetta, but that’s not to say it was bad, Vocally the two opera singers were great It just isn’t our style of entertainment. The ports and excursions were all very interesting. We bought the excustions through MSC beforehand and took advantage of a 15% off sale. Prices were more reasonable than other ships we have been on. We purchased the pre paid picture deal. 100 pictures for $99. We couldn’t have enough pictures taken to fill the order. We left with 90. The problem is we don’t know what we are going to do with all the pictures. But if you want a lot of pictures it is surely a great value. Overall, a cruise is what you make of it. Go in with an open mind and pay no attention to the negative and positive reviews. Make your own opinions based on you own experience. We are already looking for another MSC cruise as we feel they out performed Carnival and Royal for the money. Bon Voyage djp Read Less
13 Helpful Votes
Sail Date: March 2018
We were looking for a Mediterranean cruise to take the middle week of a three week vacation. After reading a lot of reviews, we booked this cruise on the Costa Diadema with a little bit of trepidation as it seemed a majority of the ... Read More
We were looking for a Mediterranean cruise to take the middle week of a three week vacation. After reading a lot of reviews, we booked this cruise on the Costa Diadema with a little bit of trepidation as it seemed a majority of the reviews were either four star or one star. From the very beginning, we knew we were going to love this cruise.....checkin at Civitavecchia was seamless -- we showed our tickets and passports and were boarded without a wait....have never had that happen on any cruise ship, yet alone one that had close to 5,000 passengers on it! The cabin was nice sized with very comfortable bed and ample room to move around. Our cabin steward was outstanding the entire week. Since we had been on vacation for a week already, we had laundry needs, and Costa was the best, with a laundry special of 25 pieces for a flat rate of $20 euros, washed and folded. The cabin was made up each morning and evening. Dining was a great experience every evening in the Fiorentino Ristorante. Our waiter, Ajid, was the best we've ever had on a cruise. The menu was fantastic, with three or four special choices in each category, plus a standard Italian fare always available. My wife and I both cook gourmet recipes, and this food was five star in every respect; choice, presentation, flavor and service. Being from USA we had bottled water at our table each evening free of charge. Sparkling for me, still for my wife, with full bottles sitting on the table when we sat down. We were never rushed, nor did we ever wait too long. We ate at the Teppanyaki Grill one evening and it was a fun show and marvelous Japanese food, right down to the Miso soup and Asian ginger salad. We had lunch one day at the Lido buffet, and like most cruises, found it to be a feeding frenzy, although the food was better than we've had on other cruises. Most mornings we opted for breakfast in our cabin at no charge, as we had paid a little extra for premium services. The excursions were well planned and reasonable, as cruise ships go. We appreciated the fact that Costa forewarns customers which excursions might be difficult for mobility impaired passengers. We took three 'easy' tours, which were perfect and still let us enjoy the major sights of each port.... Disembarking was just as easy and flawless as getting on the ship! No long waiting for our time slot, we were out of the cabin at the required 8:00 a.m. time, went to breakfast, retrieved our passports and left the ship to find our luggage waiting. Would we take Costa again? In a heartbeat! We have decided that all the negative reviews come from people who do not understand European service. While many of the passengers seemed rude and would brush by you, that is just the way they are. Announcements were always made in several languages and easy to understand. The 10 euro daily service fee is below that of most other cruise lines, and in fact we tipped both our room steward and waiter additional before we left the ship. Ship crew was not indifferent as many people have said, but were attentive to and responsive to all of our needs. Well done, Costa Diadema, and thank you for a wonderful experience! Read Less
2 Helpful Votes
Sail Date: October 2017
Cruised many times on Celebrity Constellation does not meet the quality of others. Food very average.....Indian food bad..no variety ....service poor.....had to request change of dining room waiter....who said I have only. 2 ... Read More
Cruised many times on Celebrity Constellation does not meet the quality of others. Food very average.....Indian food bad..no variety ....service poor.....had to request change of dining room waiter....who said I have only. 2 hands.....onboard shopping really poor....staff said Constellation does not get the better stuff.....we had difficulty. spending our OBC Best part is the Cafe...delicious coffee......cakes....excellent service Beverage package very enjoyable... Itinerary very good. Most shows were very enjoyable.....specially the vocal ones. Jane. Curry stood out as usual. Both her performances were amazing. Her wonderful voice combined with vitality were indeed remarkable. But the other singers were excellent as well.. did not enjoy the last night comedy show nor the ships crew shows except the acrobats who were very. skilled. The magician was good. Wish they would find. new words. for the Liars Club....every cruise they have the same ones ...so boring as we know all the answers ...so not funny anymore Read Less
13 Helpful Votes
Sail Date: August 2017
Let me start out first by saying that I'm a very seasoned cruiser. Nearly 100 days of traveling on various cruise lines on the high seas. Although this boat was rated as 1# for honeymooners, there's a catch and I will reveal the ... Read More
Let me start out first by saying that I'm a very seasoned cruiser. Nearly 100 days of traveling on various cruise lines on the high seas. Although this boat was rated as 1# for honeymooners, there's a catch and I will reveal the notes I've taken while cruising on my honeymoon. The boat looks amazing from the inside and outside. The decor is top notch and the ship is very clean, but that's really where it all ends. My wife and I are in our mid 40's and enjoy our down time as well as a night out dancing. We approached this cruise like any other. We purchased the drink package expecting to party it down with some drinks beside the pool and listen to some live music. Well, that isn't allowed on the Epic. 1) No drinks in our around the pool 2) The pool area is considered a quiet zone. (as stated to me by the DJ) 3) You have two VERY small pools (10x30) to choose from but can only hold about 25 guest before it's too crowded 4)Forget trying to get a drink. There's only 1 pool bar about 30 ft long with only 4 bartenders and you rarley seecocktails waitresses around the pool. 5) Get ready for extreme whistle blowing from the lifeguard. Every wrong move by any one of the 500 kids on board and he blow his whistle. We went out our first night to explore the ship. We wanted to dance to some current music and have a drink at the bar. 1) There are NO night clubs on the boat unless you're under 17 We then walked around and expected to find the Theater with stdium seating allowing a couple thousand cruisers to see broadway shows. 1) The theater does not exist We really enjoy dressing up on formal nights, seeing everyone in their best, taking pictures and meeting other guests at the dinner table. 1) There are no formal nights and only 2 backdrops for pictures. 2) No assigned seating and you must make reservations for dining or wait 45min for a table. We often inquired about locations on the boat or general facts about the boat 1) The staff seemed very short with most people and often cut you off before you're done. Maybe they've been asked teh same question a 1000 times but not by me. We decided to go see a show 1) Get ready to PAY for onboard shows. $35 - $100 2) Don't do the Cirque show, you can't see the enitire show unless you buy the $100 tickets. 3) We went to the dueling pianos and had an amazing time. THAT was our saving grace. We wanted to get off the boat in Florence but the local port authority charged $5 euro to take you to town. We went back on the boat to get Euro's but find that the boat only provided US dollars but you can reserve trasnportation with the boat to town for triple the cost ($16) or they will drop you off in Florance take you back to the boat for $100 per person. We didn't go into Florence :-( We then decided to purchase something from the on board store. 1) Although they only provide US dollars you pay 21% take in all their stores. Doing your own laundry 1) Does not exist, they do not have a laundry department but a pair of socks (no joke) is $3 We chose not to take an excursion 1)The cost of the excursions were 30% - 40% higher than I've ever seen on any boat. Would you like to stay out late one night? 1) 99% of the boat shuts down at midnight. If you don't like gambling or and irish bar, then go to bed. Don't order room service 1) You're charge $8 service charge for room service no matter what you order AND yo're charged 18% more for gratuity. YES, they charge you gratuity on the service charge. Do you prefer Coke over Pepsi? 1) Forget it Only Pepsi aboard Where's the midnight buffet? 1) Does not exist I could go on but you get the idea but you still ask, how could this be the 1# rated ship for honeymooners? It's the ports you visit NOT THE SHIP. My only advise would be to spend money on nice meals on the boat and spend even more money enjoying Europe off the boat. Don't purchase excursions from the ship, they are 75% less of the boat and you're very safe to travel in groups. We used the ship as an expensive place to sleep, walked off the boat only owing them $300 (We normally own $1000 - $1500). the ports are amazing and we really enjoyed ourselves. We hope this helps Brian and Michelle Read Less
8 Helpful Votes
Sail Date: June 2017
The ports and the Beautiful places in our itinerary, excellent service on board, the people in that ship are amazing, the restaurants, great activities, spectacular shows at the theater, cool músic everywhere......we enjoied so much ... Read More
The ports and the Beautiful places in our itinerary, excellent service on board, the people in that ship are amazing, the restaurants, great activities, spectacular shows at the theater, cool músic everywhere......we enjoied so much this cruise for second time. Our best choice. Today and always. The crew the best. Elegant ship. Port and shore excursions great, but very expensive Embarcation and disembarkation very good and on time, and many options of trasportations to the airports, and hotels. Fitness center and spa pretty small but has excelent service and classes The diferent restaurants options were very nice and we had great food Experiencies, and rafles breakfast buffet always fresh and good tasting. The photos.... lovely, The best packages, I always keep all, the best memories. The ship and the social áreas at the best conditions, and very confortables. Our best experiencie at the Mediterráneo, I would like moré days at sea to enjoy the beautiful ship and the activities in board, aré so many , to all ages. Wonderful vacations. Read Less
Sail Date: May 2017
The ship was refurbished since the last time I cruised on it. it looks nice but very dirty on the outside and the balconies not cleaned and not maintained. sitting on the balcony you could barely see the sea. the cabin was nice and ... Read More
The ship was refurbished since the last time I cruised on it. it looks nice but very dirty on the outside and the balconies not cleaned and not maintained. sitting on the balcony you could barely see the sea. the cabin was nice and spacious but not very clean. air of previous guest left in the shower. The food was really poor. so we tried to switch to specialty restaurants which were not cheap, but if you wanted bigger stake, or lobster, you had to pay $21 more. desserts were boring. and the food was not better than the dining room. We paid for 2 specialty restaurants on line. When we got on the ship we tried to add another on and make it a package. They added another full package to our account. charged us $150 instead of $20. we and the guest relation tried to explain the situation, they didn't understand. We ended up canceling the whole thing. Entertainment was OK. all the other crew, was fantastic very nice very attentive and made themselves familiar. Ports of call were very nice. the excursions we took were exhausting and excessively expensive. Read Less
Sail Date: May 2017
We chose the Jewel of the Seas after speaking with friends who cruise regularly and we were not disappointed. A few weeks before we sailed I decided to look at some reviews on here and was surprised that a lot of people were not happy with ... Read More
We chose the Jewel of the Seas after speaking with friends who cruise regularly and we were not disappointed. A few weeks before we sailed I decided to look at some reviews on here and was surprised that a lot of people were not happy with the boat or the service they received, we did not find this to be true. Embarkation was very smooth even though we did queue up for a short while, once on board we headed for the Centrum bar where we were greeted by a lovely barman who supplied us with our drinks, we then chose to explore the ship and soon found our way around. The ship has numerous bars scattered around and plenty of quiet areas as well if you just wanted to chill out. The main dining area is immaculate as is the Windjammer Café where we had breakfast and lunch on most occasions. The theatre is large and they have very good shows going on during the cruise all directed by the lovely Crusin' Susan. The Casino was always busy as were the shops when they were open, regular quizzes were held in the Safari lounge and musical entertainment was ongoing throughout the day and night in the Centrum, Pool area & Safari club. The staff were fantastic all over and always had a smile and hello for you, the service we received from them was impeccable. The room we had (3558) was spacious enough for us (me, my wife and 13yr old daughter) our daughter slept in the Pullman bed which was located above our bed and she loved it, deck 3 was quite central and we liked the location of it. With regard to the cleanliness of the ship I think the dirtiest part of it was the windows in some areas but it's a boat, on the sea, in the middle of the ocean! So please expect to see a few water stains hey?! We didn't go on one of the Royal Caribbean excursions as we had decided to go our own way so I can't really comment on them other than we were told by other guests that some of the ones we had arranged ourselves sounded just as good but at a cheaper price. Naples was our least favourite port but we had decided to go to Sorrento via ferry which was beautiful, Mykonos was our favourite as it was so chilled out and friendly, Santorini was very busy but we made the right decision and got off the boat nice and early, just a tip at Santorini if you decide to get back down via the cable car leave plenty of time as we queued up for at least an hour! Rhodes is lovely as is Sicily, Athens is very busy but with so much history it's a must do! We will definitely be cruising again and I would have no issues with going with Royal Caribbean again. Read Less
1 Helpful Vote
Sail Date: May 2017
Wanted to visit the ports of call on this cruise. Everything went very smoothly, from embarkation, port disembarkation, cabin, food, catering by staff for food allergies and food intolerances. Staff were absolutely superb - friendly, ... Read More
Wanted to visit the ports of call on this cruise. Everything went very smoothly, from embarkation, port disembarkation, cabin, food, catering by staff for food allergies and food intolerances. Staff were absolutely superb - friendly, helpful, considerate and very obliging. Ship clean and well cared for, cabin staff very friendly and made some amazing towel animals! Can't praise the staff enough, they were exceptional. We went to 3 shows- a dance show, Magician and Musicians and all were excellent. Thoroughly enjoyed the whole experience. A range of films were shown in the cinema and outside cinema, which repeated on the second half of the cruise but that was not a problem. Poolside chairs were in high demand on cruising days, but we always managed to get two when we wanted to be on deck so no issues there. Towel arrangement worked well. Having paid for the soft drinks package we wouldn't do that again, as teas (incl fruit teas), coffees, water (and homemade lemonade was available in dining room) and cafe's throughout the day- so only buy the package if you want sodas, bottled water and speciality coffees. You can refill your own water container in the restaurants. We would recommend RCI and the Greece Island Cruise to others. Read Less
25 Helpful Votes
Sail Date: April 2017
We chose this cruise for the itinerary which included two Turkish ports. Sadly both were cancelled due to the problems recently. Instead we did Nafplion and Rhodes, both of which were lovely in their own right but the loss of Turkey was a ... Read More
We chose this cruise for the itinerary which included two Turkish ports. Sadly both were cancelled due to the problems recently. Instead we did Nafplion and Rhodes, both of which were lovely in their own right but the loss of Turkey was a big disappointment. Not much one can do about the sad state of the World though. The ship itself was beautiful and bang up to date in every aspect! However, if you expect to experience the same décor and atmosphere as other HA ships you will be disappointed. There's more polished steel and modern art than Oak panels on this ship. Still lovely in its own right, but very different. The cabin (7045) was as expected, no real difference between this and most other ships we've been on recently. Enough room to swing the proverbial cat plus adequate hanging and draw space for the average couple on a two week holiday. The air con system worked well, heat when needed (as the weather was cold the first week) and cool enough for sleeping. The bathroom was also adequate space-wise with a large walk-in shower. A night light would be very useful though HA! The balcony was larger than on our last cruise on The Rotterdam. We took the free-time dining option and had little problem getting a table somewhere within a few moments of arrival. The food was of a good standard but, as always in my experience, never hot enough. This seems to be the norm on cruise ships these days. The buffet was brilliant! I love the layout of the buffets on HA ships. Much better than the wide open style of the newer Celebrity ships. 'Enough' choice of food and served by the staff, which keeps the floors cleaner and less hazardous than allowing the guests to serve themselves in my experience. An Orchid on every table is a nice touch! The number of restaurants on the Koningsdam is astonishing! (Most have an extra charge of course) but offer every choice one can think of. We only tried the Canaletto Italian, which was fabulous as the food elsewhere was OK for us. The entertainment was a little contentious. We understand from feedback received from a few people that they were unhappy (or worse) with the music on board! Well it IS more 'modern' than on most ships we've been on. We loved most of the music on offer overall. The addition of B. B. King's venues on HA ships is, in my view, a step forward from the usual MOR dross that we've experienced on most cruises. But it IS loud and proud as it should be. A great eight-piece band providing soul, pop and rock music from across the decades. Well done the B B King all star band! A great sound system in that venue too. There was a solo pianist in one of the lounges doing a couple of early evening spots, he was brilliant too. A wide range of music on offer from him. Classical music lovers were catered for by a talented group (Piano, two Violins, Viola and Cello) who did a couple of sessions a day in the Lincoln Centre Stage area. A mixture of pure classics plus other show tunes etc. The Billboard On-board lounge, also on deck 2, was a multi-purpose venue used for quizzes etc. occasionally but was generally hosted by two piano players/singers who offered a range of pop music from the days of the Beatles and beyond. Both performers were very talented but the female of the duo was a bit heavy-handed on the old Joanna at times and tended to over shadow the guy. Pity as they both were entertaining. The World Stage theatre is a WOW!! LED panels almost surround the auditorium. These display images in keeping with the performances on the unusual shaped stage. The sound system is awesome! THE BEST sound we've experienced on a cruise ship ever! The cast and singers were of the highest quality and the production shows were fabulous. Well done guys! The 'guest artistes' were pretty good overall but not quite as entertaining as on other ships perhaps. The Juggler was brilliant but we've seen him about three times before. The service? Well apart from one instance excellent! When the ship arrived in one port (I can't remember which) the port authority was supposed to supply shuttle buses to get us into town. They didn't! No reason was given only that 'there will be no shuttle buses' over the PA system. Well it was a long walk and one of our party has MS so walking distances is a prob. I asked if they could supply transport, NO was the reply. How about a wheelchair? Only if you 'hire' it for the week!! Sorry HA not good enough!! I must mention also, why do HA ships have the sliding roof over the swimming pool? It takes up space on the deck about plus it's seldom open when required. I really can't see the sense in it. One other niggle is the lack of sun beds around the pools. Too many tables and chairs and not enough beds. The ports of call were well chosen and enjoyed by all in our party. Shame the weather was cold the first week but that's the chance you take going early in the season. We only took one of the ships excursions, to the Santorini town of Oia. The trip was well organised and well-priced. All other ports of call we did our own thing, usually a Hop on Hop off bus was perfect. One big disappointment for us was the recent smoking policy change. On our last HA cruise last year we were able to smoke on our balcony, this time the ONLY space was on the open rear deck!! NO other space was allocated to smokers. This is rubbish guys! We pay the same as other guests and should be granted at least a couple of options on the open decks and not forced to have to walk the length of the ship and up to deck 9 for ciggy. We really enjoyed our cruise on Koningsdam and would recommend the ship if you are prepared for a different experience to other HA ships. Read Less
18 Helpful Votes
Sail Date: April 2017
We choose this cruise for the ports of call, which were all good. But the ship albeit shiny new and very clean was very disappointing the entertainment was very poor, only one show all week, pianist on several times a day, boring after the ... Read More
We choose this cruise for the ports of call, which were all good. But the ship albeit shiny new and very clean was very disappointing the entertainment was very poor, only one show all week, pianist on several times a day, boring after the first time, string quartet good but again every day. Small band ok but bit past it, disc jockey playing music for young teens only, very little other entertainment. Bored and in cabin by ten every night. Staff polite but knowing they have no future on board were not particularly helpful happy or polite. Had to complain twice in restaurant as food was not cooked. Good food in help yourselves but cold by the time you got to your table..Bar prices were extremely expensive. No small token to say maiden voyage. We will definitely not cruise with princess again unless they can guarantee much better time. Would definitely like to hear what they have to say. Read Less
1 Helpful Vote
Sail Date: February 2017
I had never been anywhere in Africa, and this cruise visited Tunis (the medina and a Roman aqueduct ruin) and Algiers (the botanical garden, the basilica, and the martyrs' monument), plus Valletta, Cagliari, Valencia, and a ... Read More
I had never been anywhere in Africa, and this cruise visited Tunis (the medina and a Roman aqueduct ruin) and Algiers (the botanical garden, the basilica, and the martyrs' monument), plus Valletta, Cagliari, Valencia, and a breathtaking view of Volcano Stromboli. Superbly co-ordinated transfers from Rome airport to ship and ship to Barcelona airport. Wonderful food. Excellent, informative lectures, on geology of Mediterranean and World War II in North Africa. Five computers with fast internet access. Beautiful ship with lovely artwork throughout. Tours ran on time and guides were excellent, and fluent in English. Heated towel rack and bathroom floor. On one tour, I left jacket in tour bus -- the guide found it and returned to ship lost-and-found where I claimed it. Spacious stateroom with bed fit for a king. Expert classical-music trio (violin, violoncello, and flute). Gracious, attentive, high-class service throughout, from EVERYONE. I had trouble (fault of the airline); could not print boarding pass last evening of cruise -- the guest service agent was helpful and comforting -- and (GASP!) -- he telephoned the airline and enabled me to talk with a REAL HUMAN BEING about the problem!! Read Less
8 Helpful Votes
Sail Date: October 2016
We chose this cruise for the destinations, and were informed it was of a very high standard. Sadly this was not the case. Dirty buffet tables and mugs. Deck 5 stank of cigarettes. Excluding the Indonesian staff, some were badly ... Read More
We chose this cruise for the destinations, and were informed it was of a very high standard. Sadly this was not the case. Dirty buffet tables and mugs. Deck 5 stank of cigarettes. Excluding the Indonesian staff, some were badly trained and others were simply ignorant. Two of our pre-paid excursions were cancelled at the last minute and it was 'impossible' to swap another, as three coaches were 'completely full'. We purposely chose this cruise for the excursions, which we researched and selected months before. An envelope through the cabin door the night before cancelling all your plans, is a poor way to run a holiday business. Customer Care:- A shrug Arrival was nightmare, no signs to shuttle buses, many people lost. No help with luggage and a general lack of communication overall. Departure was not much better, damaged luggage dumped in dark shed. Having cruised before, this was a shock to the system. I will not cruise again, this company has seen to that. Read Less
9 Helpful Votes
Sail Date: July 2016
We are loyal Royal Caribbean cruisers and selected this itinerary as we have enjoyed the European cruises and the beautiful ports the past few summers. The bonus here was the new ship- we just had to see what Harmony had to offer from the ... Read More
We are loyal Royal Caribbean cruisers and selected this itinerary as we have enjoyed the European cruises and the beautiful ports the past few summers. The bonus here was the new ship- we just had to see what Harmony had to offer from the start. Overall- we had little disappointment. In summary, we are booked on her again for Spring Break 2017 as she moves to the Caribbean. Embarkation: This was fantastic. We arrived in Civitavecchia the evening before, staying at a hotel close by. We had door to door shuttle service from the hotel (Hotel San Giorgio) to the port on a full size bus- we were the only ones. We dropped off our bags, waited only a few minutes in the "holding area", and checked right in. We joined the cruise as the inter-port stop, so this may have been a factor to the speedy process (I'd guess only about 25% of the boat checked in at the Rome port as most join in Barcelona). Overall probably the smoothest check in we have seen in 15+ cruises. Cabin: Fantastic. Royal has done a nice job reorganizing the Harmony cabins to be efficient and at least leave you with the feel of more space. Our family usually stays in Jr. Suites or Grand Suites, but due to cost, we decided to book two balcony staterooms on deck 11. These were perfect. TVs are now wall mount, storage cabinets on each side of the bed, and the bathroom was very well designed. The shower is clearly more spacious, and for a tall family, we appreciated it! The dark earth tones were very modern/classy for a cruise ship cabin. A nice change from the earlier Oasis ships, Voyager and Freedom classes. Dining: Must admit the Harmony appears to be a step up from standard RC. We were a bit concerned at first as we were reassigned to "my time" dining at the last minute. Royal sent us an email explaining the change. We are "old school" and enjoy the "stability" of knowing we have a set dining time, a wait staff we get to know (and for the most part love) during the cruise, and have had the fortune of meeting wonderful table mates that we have connected with over the years (and even cruised with again). Overall, "my time" works. We were fortunate to be assigned to "Silk" and Carlington and Hank were our waiters after day 1. We never had a problem with a seating time or being seated in their section by request. The head waiter was always at our table, probably more than in any prior cruise making sure all of our needs were met. He left us his business card/number, so we just called ahead and in we went. Quite nice. The menu is more limited compared to other ships, but that is understandable with the increased volume of food they are putting out each meal. The Windjammer is the Windjammer, if you know what I mean. I like to stay away as I'm not a fan of fighting for a table and dodging hundreds of people in a hurry the hands full of plates and cups. There were plenty of other locations for a quick (and more peaceful) bite and those never appeared crowded. The ship lay-out was exceptional for the variety of restaurants. Part of our group ate at Chops one evening and we all did the Hibachi Experience at Izumi. Both were very good, and of course, the speciality restaurant food is a step above the complementary dining. Oh, I cannot forget one shout out to the Jammer..... when have you ever seen filet mignon for lunch? You get it on the Harmony... and it was quite good. Enrichment: Never the strong card for Royal. My son always enjoys the trivia, so we did play once. Of course, he won. Beat several teams of 5-6 adults. We did not miss the "enrichment" activities as this cruise was such a port heavy experience, and the ship was enrichment in and of itself. Entertainment: Harmony excelled here again in my opinion. When the bugs get all worked out with the new shows (we recognized we were one of the first sailings with all new casts still trying to get it all down), this will be amazing for guests. Don't miss the Puzzle Room. It is tucked away on floor 11 I think by the toddler/baby area- it seems to not be well publicized. What fun trying to solve the break out room with 10 other strangers. The water show was pretty good (could have done without the spinning guy with the whip). The ice show cast is very talented, with great costumes and effects.... the show is just a bit odd and hard to follow. We were on the ship for the Euro Cup, and we enjoyed how RC had the games playing in the aqua and main theaters for fans throughout the cruise. "Grease" was a "WOW". Can't say enough for the singers/dancers. The original Royal production show "Marvin Columbus" is fantastic. My yard stick is whether my husband uses the show for his pre-evening "nap". Here, his eyes were open the entire time. By far the best show we have seen out of Royal in 15+ cruises (husband agreed- that is BIG). Again, some bugs to work out with the stage, etc.... but do not miss this one. The headliner show was the Tenors of Rock. They were fantastic as well.... talked with them after the show. If you are in Vegas, look them up! The comedy was just so-so, so I'd advise skip and enjoy the other parts of the ship in the evening as there are so many nooks and crannies with live entertainment. Fitness and Recreation: The gym was well equipped, but must say this area was one area of disappointment. In other Royal ships, you have nice views in the gym and the track is outside around the pool area so you can enjoy views and activities as you walk / run. Here, the gym is tucked away and the track is semi enclosed in a lower deck (protected by the elements, but I felt claustrophobic). You have little time to exercise on the Harmony anyway... and just walking the ship is a work out given its size! Take the steps as they are well positioned to avoid crowds near the elevators. The recreation was a "10". The flow rider, zip line, rock wall, three water slides (wow) and the large slide by the aqua area were great fun. The pool area was nice, and there are plenty of deck chairs. Again, maybe due to the port-heavy itinerary, I never found the pool area overly crowded even on the one sea day. Always had a deck chair (although they are very closely spaced). Public Rooms: Harmony and its design excels. There are so many lounges and relaxing spaces. The solarium has plenty of chairs, water sprays, and hot tubs (no pool). The bionic bar and rising tide bar were always in use, along with the good old standard the Schooner lounge. The theater looked pretty much like all other RC ships as did the ice rink. Central Park and Board Walk were great public areas to pull up a lounge chair and people watch. Shops were a step up compared to other ships... but noticed nobody was really shopping/buying. So many other things to do in the evening after you sail from port, so I'm sure this does little for the shop business. Service: Overall, solid, but with greater variability than we are used to. I'll cut RC a break here, as building a great team takes time. The staff is just themselves getting to know the ship, and clearly much is new to even veteran employees. The technology is slick, when it works, and customer services, bar tenders, and concierge staff tried to be helpful but at times were lost themselves. Let's hope this gets worked out, as "so-so" service will hurt in the long run regardless of how magnificent the ship is itself. Training appears to be a work in progress in many areas. Captain Johnny runs a tight ship, however, and when we cruised the Mariner years back under his helm, that still remains the best staff we have experienced to date on any RC ship. We are not a fan of the cruise director we had for the front end of trip, but he left in Barcelona. I assume the new guy is the one staying (Bobby Brown). Ports/Shore Excursions: We did take any RC excursions, favoring to schedule private tours on our own. These work out best for us (you choose the time, where you want to go, and when you want to do things). Each was fantastic. We arranged a private tour of two wineries while ported in Marseilles (and lunch in Cassis). Great! We visited the Cinque Terre at the La Spazia port. Wonderful little towns with winding roads, lovely restaurants and breathtaking views. If you have been to Pisa and Florence, consider Cinque Terre at this stop. We are not a fan of Naples, so we jumped at a chance for a private tour of the island of Capris. Capris is gorgeous-- highly recommend. Palma was a great little stop where we just walked around and enjoyed time grabbing a brunch at an outdoor cafe- looks like a mini Barcelona of sorts. We are familiar with Barcelona, so we took the subway to Gaudi's Park Guell and then enjoyed the day at La Rambla taking in the cafes, people, shops and some sangria before returning to the ship. Overall, the itinerary was excellent. In all, another wonderful vacation for a family that has grown to absolutely love cruising. Sure, there were some inconveniences and obvious growing pains with a ship newly launched. Look past those. You are on vacation. Smile and thank the crew, and they will smile and deliver back to you a wonderful experience. Read Less
4 Helpful Votes
Sail Date: June 2016
EMBARKATION • Getting to Rome Civitavecchia was very inconvenient, very far from city centre. Rome train station have confusing and poorly labelled signs so it took 30 minutes just to find the platform. Need to catch train to ... Read More
EMBARKATION • Getting to Rome Civitavecchia was very inconvenient, very far from city centre. Rome train station have confusing and poorly labelled signs so it took 30 minutes just to find the platform. Need to catch train to Civitavecchia, then walk 10-15 minutes to the port then catch a bus inside the port. • Terminal to ship: was good. SHIP OVERALL& SERVICE • Good warm décor and easy to navigate the ship. The buffet area was a bit of a head spin – food stations are bit confusing. • Excellent service on board, friendly smiles and greeting from almost every staff you walk pass. • This was for a honeymoon, however Celebrity did not receive the agent’s notes. When I informed them on board they gave us a small cake for anniversary rather than honeymoon at the main dining room and said later to be delivered to our room, but it never arrived… (I think they got it mixed up but that’s fine, the thought counts) CABIN • Had balcony room for 2 people • Good design, good bathroom and showers. • Tip: wipe the couch and outdoor furniture down before use as they are dirty/dusty. FOOD • The main dining room food was excellent, it is a fine dining experience. On par and at times, better than Princess. On the “formal nights”, the food is even better. • Buffet breakfast was a bit repetitive after a few days. • Good selection of cold cut meats. • Drinks – Got the classic drinks package. The cafe on-board was particularly good. • Specialty dining at Murano was excellent. ENTERTAINMENT • I really liked the hideaway, lounges and quiet spots to sit and read/watch something. • The board games and touchscreen game area was very appealing (though often the technology is not working). • This cruise had 7 port days and 2 sea days so I did not have time to try out other entertainment. There are lawn balling, pool activities etc available. PORTS • This cruise had a very nice itinerary with lots of ports. The only downside is that it is very tiring with lots of walking. Best to rest a day or two before getting back to work. • The port guide could be improved to offer more about the touristy sites near the port and how to get there as opposed to shops near the port. TIPS • The spa is pretty expensive. The Persian Garden hot daybed is good after a long day of walk though. • Great food and very thoughtful to have refreshment stations at the port after a walking for a whole day in summer. • Celebrity cruises prices appear to be increasing quite a lot, so do take note. • Have breakfast on your balcony is a great experience. • The Aqua Spa café is free and offers healthy alternatives for breakfast/light meal. Read Less
16 Helpful Votes
Sail Date: April 2016
We chose this cruise to celebrate our 30th wedding anniversary. Having sailed on several 5* lines, we wanted something extra special, so we opted for Regent. We stayed in a concierge suite 836, just above the small lifeboat. This position ... Read More
We chose this cruise to celebrate our 30th wedding anniversary. Having sailed on several 5* lines, we wanted something extra special, so we opted for Regent. We stayed in a concierge suite 836, just above the small lifeboat. This position was perfect. Navigator is a lovely ships, even better for her recent refurbishment, she looks wonderful. This ship has everything you would want, lovely theatre, very cozy and comfortable, just one show per night at 9.30pm. They do a crew show at the end of the cruise, which was very entertaining. The crew are amazing, always happy and can't do enough for you, without imposing. Being just 490 passengers, you get to know them quickly. Faces recognised, even when off the ship. We made several friends very quickly too, everyone was so nice, Americans, Canadians, British and others. Dining was a wonderful experience. The Compass Rose is very light with lights that change colour. One night was blue, the next pink. The food was as we expected, excellent. We even ordered a curry to our taste one night, ready to enjoy the following night, we thoroughly enjoyed this. Prime 7 is off La Veranda in the evening. This is the grill and the steak and lobster is excellent. We managed to eat here twice. On the 2nd night we had a lovely surprise cake for our anniversary, even though the actual day had past. We shared this with our table guests. The pool area had plenty of loungers with nice toweling covers, plenty of room around you with a small side table for your drink. There is a bar and ice cream available and the pool grill serving food until 4pm. We don't usually sit around the pool on other ships, as this was the only pool we did and felt very relaxed doing so. One other nice surprise was an invitation to join the cruise director John Barron for dinner in The Compass Rose, which of course, we accepted. What a great character he is, very funny. Most mornings we ate breakfast in La Veranda as we were on a tour, plenty of choice here. Compass Rose was too slow if you are in a hurry to catch a coach. The included tours were very good, although an extra hour to some of the places would have be better, like the caves in Bari for example, we missed seeing the white cave. The trip to Muranos' famous glass factory was only 1 hours, I needed much longer, but did manage to buy some glass, although it was rushed. We really liked this ship and would love to sail on her again, sooner if possible. She really did feel like home from home. Read Less
6 Helpful Votes
Sail Date: April 2016
This was a great cruise. The embarkation and disembarkation was very well organised and speedy. The ship was clean and smart and although showing its age in small ways, nothing distracted from our enjoyment. Our cabin (6042 grade 2c) ... Read More
This was a great cruise. The embarkation and disembarkation was very well organised and speedy. The ship was clean and smart and although showing its age in small ways, nothing distracted from our enjoyment. Our cabin (6042 grade 2c) was a good size with plenty of cupboard space. The balcony was nice with 2 outside chairs and a small table. The TV was a reasonable size with a good choice of programmes. The bed was large and comfortable. There is no tea or coffee making facilities but a free room service is provided. Well pleased with the cabin. The dining was exceptional. The quality of the food and the service was the best I have had (on my 7th cruise). The choice, appearance and presentation was delightful. The theatre entertainment was very good but not great. The daytime activities were many and varied. The coffee bar was top notch with all cakes and pastries free with a drink and the bar service was outstanding everywhere. The casino was large and well used in the evenings. We visited many great destinations with only 2 sea days on a 12 day cruise and we saw some amazing places. Now I have to come to some downsides of this cruise. We had a classic drinks package included in the price and I sure am glad. The drink prices on board are steep and they add 18% gratuity to every one. Likewise the internet and the excursions seemed expensive to me. The saving grace is that you don't have to have the internet or use their excursions. We just left the ship and found either a HoHo bus or a taxi and saw everything we wanted at a fraction of the price. The classic drinks package costs $55 a day on board and although not cheap, if you are a drinker, it's worth it. In conclusion this was a great cruise made better by the other passengers from Australia, New Zealand, Canada and the US (plus a few others) who really added to our enjoyment. I thank them all. Read Less

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