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5 Helpful Votes
Sail Date: August 2019
Oasis of the Seas We have been cruising since 1998. We usually cruise on Princess but have also been on Celebrity and Disney. This was our first time on RCCL. We did not choose anything about the cruise, ship, itinerary or time of ... Read More
Oasis of the Seas We have been cruising since 1998. We usually cruise on Princess but have also been on Celebrity and Disney. This was our first time on RCCL. We did not choose anything about the cruise, ship, itinerary or time of year. We were invited to join a group of friends. Overall we enjoyed our cruise and the ports we visited. I research heavily on CC prior to a cruise so I’d like to give back to hopefully help someone else. Here are my thoughts: Embarkation Very smooth. I credit this not so much to RCCL, but to choosing to embark in Civitavecchia instead of Barcelona. Only 1/6 of the passengers embarked here which made for no lines. Ship HUGE! The largest we have been on. Motion was a non-issue. The first few days it did not seem like we were moving at all. The water was like glass. The last 3 days we had higher seas but still a very smooth ride. The ship did not feel like there were over 6000 passengers onboard. It is a beautiful ship. I fell in love with Central Park. Our cabin was on deck 8 so we frequently walked through it to get to the other end of the ship. Cabin We had a balcony cabin 8548. It felt small, but there was plenty of room to stow all of our belongings. I think part of the reason it felt smaller than Princess is because the bed is larger. We really appreciated the larger bed. Much more comfortable. The bathroom felt smaller too. I liked the shower much better on the Oasis. Especially the bar to use while shaving my legs. As far as decor, the furniture was stained and the cushions looked filthy. The ship is going in for an extended dry dock in a few weeks which explains the condition of the furniture. Having said that, it should not be allowed to get to this point before replacing. The balcony was average size with two arm chairs and a table. On Princess this category cabin would have had a footstool. I missed that. The dividers between balconies are not very private. Half of the divider is frosted glass with a wavy pattern. Shapes of our neighbors could be seen. Crew Wonderful overall. Most were very friendly and helpful. The one negative experience was at the service/pursers desk. On the second day we looked at our onboard charges on the TV. We saw that we had been billed for internet service. This was a surprise because I had purchased internet usage prior to the cruise. When we boarded we followed the instructions on the VOOM card in our room. We went to the the service desk to straighten it out. Fortunately I had taken a screen shot of the purchase. The man “helping” us initially acted like we were trying to get away with something. He kept say you were supposed to use the code that was given to you in your room. To which we kept replying there was no code given to us in our room. Nothing, nada. Finally a supervisor came over and quickly told him to remove it and to give us a VOOM code. Then as I was walking away I turned back and asked for a printed statement showing the removal of the internet purchase. The supervisor had to come back to show him how to remove it. HE HADN’T DONE IT! Thank goodness we didn’t need to return to the service desk again. Our cabin steward was outstanding. Food servers throughout the ship were efficient, pleasant and helpful. Entertainment Very good. There is no comparison between RCCL and Princess. Innovative performances - the ice show and the aquatic show were really good. We missed MUTS (movies under the stars) on Princess. We have watched the Academy Awards and football championship games in addition to movies over the years on MUTS. The smaller screens in the aqua theater on Oasis don’t provide the same experience. Food/Dining Realizing this is very subjective, here is our opinion. The food and dining experience was a big disappointment. Over the years we have seen food quality diminish across the cruise lines we have sailed. I understand trying to keep costs down, but I think there is more than that happening on Oasis. There was lots of pressure once onboard to pay extra to eat in the specialty restaurants. Because the included food was sub-par we were skeptical of paying extra for more mediocre food. Living in Southern California we have great dining options to choose from. In many instances not much more than the extra charge to eat in one of the “specialty” restaurants. We chose to save our money. The same food was served in every dining venue, with very little variation. The buffet had the most choices and was honestly better than the dining room at some meals. The dining room was in no way fine dining. It was like an average restaurant experience on land. Appetizers, soups and salads were lumped in the same course. We ordered everything at once, including dessert. For breakfast in the dining room we could choose a la carte or buffet. We thought if we chose a la carte the food would be cooked to order. No so! We watched as our server walked over to the buffet and plated our food from the chafing dishes. Bottom line, we did not starve, but we didn’t walk away impressed either. Final thoughts Because of the size of the ship we had to dock a substantial distance form the port entry in most ports. Only one port had a complementary shuttle service. We did our own tours in every port and had amazing experiences. It was difficult to find a quiet spot in the public areas. Because of this we used our balcony more than anticipated on such a port intensive cruise. The volume of the music...even in Central Park was really loud. The overall feeling was like being in a Vegas Hotel...especially in the Royal Pomenade. Lots of noise and sensory stimulation. Primarily for this reason I don’t think we will be returning to RCCL anytime soon. It is aimed at a younger demographic than us. It was fun to try a different cruise line, but for us, Princess is a much better fit. Read Less
Sail Date: July 2019
Our third time with Royal and first time in Europe, over all is good experience and port intensive cruise only one sea day. Got to build in your own off time to make it enjoyable. We explore all of the ports on our own using Rick Steve ... Read More
Our third time with Royal and first time in Europe, over all is good experience and port intensive cruise only one sea day. Got to build in your own off time to make it enjoyable. We explore all of the ports on our own using Rick Steve guide. Most of the port are pretty easy to explore your own and is much cheaper if you on the budget. The ship is huge and with 5000 plus people doesn’t feel very crowed. Make sure book your shows and reserved your dinning even for my time dinning. We found 2 or 3 place we really like and keep going back every day to relax. My only complaint was the food at main dinning room was bad, they give you large quantities but poorly cook. Some night we feel buffet was better option. All of the staff work very hard try to make you feel comfortable. Entertainment staff are great, but you can only pick few you really want to do and enjoy. You will not have time to do everything. Read Less
9 Helpful Votes
Sail Date: July 2019
We decided to do a month long European vacation which included a 7 day Mediterranean cruise. My wife and I and our 2 children aged 7 and 9 stayed in a grand suite with 2 bedrooms and my mother and partner in an owners suite. Having ... Read More
We decided to do a month long European vacation which included a 7 day Mediterranean cruise. My wife and I and our 2 children aged 7 and 9 stayed in a grand suite with 2 bedrooms and my mother and partner in an owners suite. Having travelled on RCI and other cruise lines many times before, I was excited as this time I was taking my kids with me. Embarkation was fine although they couldn’t find my mothers partners luggage. We had to make a fuss to find it and the staff were extremely unhelpful in this regard. The ship was about to go for a refurb so I wasn’t surprised that the rooms were quite shabby and although clean, didn’t feel it. The good was that the kids had a blast however that is not unexpected on a ship of this size as the entertainment was excellent. The service from the crew was also very good. For the ports, they should drop Marseilles as it’s really a terrible port and city. The main issue with the ports was that probably due to the size of the ship or more likely trying to make more money, you are docked miles away from everything and RCI charges exorbitant amounts for transport. As an example in Marseilles they offer transport for $20 per person but they make no mention and actually go out of their way NOT to tell you that their is a free shuttle service. Yes it’s a 20 minute walk to get it but that’s just because you are docked so far away although other ships of a similar size are docked much closer. This really ruins most ports. The bad was that RCI has become a real rip off where they are charging less for cabins but almost everything is extra and at exorbitant prices. Drinks and food are ridiculous. Averaging $3-4 for a coke and over $10 for a single shot of alcohol. It seems that RCI thinks people are to be extorted. A refreshment package was $30 per day per person for coke, sprite etc all from a soda fountain. And this was waters down. The alcohol package was an astonishing $90 per day per person. Doesn’t seem much but that’s based on their exorbitant pricing. In the real world it’s criminal and a complete rip off. Excursions are the biggest joke. $500 on average for 4 adults and 2 kids under 10 for a simple bus ride, boat ride and train ride and then back on a bus. We priced the same excursion elsewhere and it was 80% less for exactly what you got. An 8 hour excursion of which you spent 4 hours traveling and 1 hour total with a guide. They were even to cheap to cut an hour off the trip by just staying on the train so we could enjoy more time on the boat. Another crime was the food. Absolutely shocking and we had access to the suite restaurants. In the windjammer food was stale, bad cuts of meat, over cooked pasta and felt like being pushed through the worst buffet known to man. The dining hall was not better. Same food just presented better. Every time food was cold and uninspired. Tiny portions made to look like it was special but wasn’t. Same in the coastal kitchen. Also our billing was incorrect and we spent ages having bills corrected as they overcharged. I would never recommend RCI to anyone and will never travel on the oasis as it’s designed to rip off the customer and take advantage of people by offering what they call “ value “ until you get onboard and you discover you could have gone on a better class of ship and probably paid less or even the same for twice the value. Celebrity, Seabourn and even carnival were far better. Check before you go as this is a joke Read Less
1 Helpful Vote
Sail Date: July 2019
I bought 2 expensive suites for a very special trip for my family. I have cruised over 70 times in my life and can honestly say this is the worst, Boarding the ship they had my wrong room and they lost my partners bag and didn't even ... Read More
I bought 2 expensive suites for a very special trip for my family. I have cruised over 70 times in my life and can honestly say this is the worst, Boarding the ship they had my wrong room and they lost my partners bag and didn't even bother to look for it till I made a terrible Fuss. My suite was clean,. We had our own concierge, but due to the dinners and activities, they were always gone when I needed them, therefore I had to use the Guest Services . I have never in my life been spoken to so rudely, As you know as soon as you take a drink from a bar it is on your bill. However if you need a credit, it took 5 days and many hours to get the rude inefficient Guest services to attend to it. I was overcharged and when I asked for the signed receipts they could only produce 30% of them. they said their system is manual, funny but the charges are computerised. WATCH YOUR BILL. Beatrice is the only decent concierge on the ship. RCI is only interested in the money, they overcharge for everything you even have to buy ice cream and coffee I travel Crystal & Seabourn, all drinks everywhere including champagne are free Michelin chefs great shows and did not cost me more than what this 3rd rate ship did.. RCI prices for drinks are exhorbitant. they are so greedy that they even charge for water.. The staff on the ship are quite rude and only start smiling at you from the second last evening when tips are due. The pools are totally inadequate for the amount of people and dangerous as the floors are very slippery. . The excursions are awful, long bus rides as the ship being so big can only go to commercial ports which are far away from the nice places and by the time you get to the place you have so little time that it is a waste of money. The kids club is very good and the shows too. My grandkids loved the club and the shows. Bless Crystal and all who sale on her!!!!! Read Less
6 Helpful Votes
Sail Date: June 2019
First cruise for husband and I with Royal Caribbean and first Mediterranean cruise. Ship was beautiful and clean. Always saw someone cleaning/wiping/mopping/sweeping etc...Crew was amazing, so friendly and helpful. Never felt crowded and ... Read More
First cruise for husband and I with Royal Caribbean and first Mediterranean cruise. Ship was beautiful and clean. Always saw someone cleaning/wiping/mopping/sweeping etc...Crew was amazing, so friendly and helpful. Never felt crowded and often wondered where all the people were. I had heard the cabins were smaller than what we have had on other ships but didn't notice any difference. We had a balcony room and had enough storage space for all our clothes and suitcases. Service twice a day, wonderful steward. We had lunch at Chops and it was delicious. We tried Johnny Rockets as I'd never had it and it was good. Way too much food and wouldn't pay extra for it again but nice to try once. Ate in the MDR the rest of the time for dinners and food was so good, service impeccable. We also ate breakfast in the MDR each morning. Two choices-buffet or ala carte. We did both but preferred buffet (in MDR). We didn't eat a full meal in Windjammer (casual buffet) but did go up a couple times for a 'sweet', later in the evening. We went to several shows and loved them. Had seen some negative reviews about Cats, but we enjoyed it. Had never seen before. Aqua show wonderful, comedian funny, just can't say enough about the entertainment. This was a very port heavy cruise with only one sea day. We used Rome in Limo for our excursions. Cannot stress enough how happy we were with them. Prompt, courteous, knowledgeable, and great communication. We chose private tours and was well worth the money. Cruise was a great way to get a sampling of several cities and to see where we would like to go back to and spend more time. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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