6 Helpful Votes
Sail Date: October 2018
My husband and I had always wanted to do a Transatlantic together and we were looking forward to sailing on HAL's newest ship. Many years ago I had crossed the Atlantic from New York to Le Havre on the United States and my husband, in ... Read More
My husband and I had always wanted to do a Transatlantic together and we were looking forward to sailing on HAL's newest ship. Many years ago I had crossed the Atlantic from New York to Le Havre on the United States and my husband, in his Navy days, had crossed the Pacific. Let me first say something about the sea worthiness of the ship and seamanship of the Captain and his crew. Our first day out of Citavecchia we encountered a fierce storm that was punching hurricane force winds and high seas. The strong winds forced the ship to sail i However I never felt afraid. The stabilizers held the ship maintained the ship upright and occasionally with a slight list. My husband, who had been in the Pacific during a typhoon on an aircraft carrier taking water over the deck, was impressed with how well the ship handled. What made this experience so interesting is that once we got into the Atlantic, it was like we were sailing on glass, for the most part smooth and calm. We loved the new cabin design. Our cabin was on the stern so we had a 180 degree view from our Veranda. The bathroom did not contain a bathtub, which we never missed. The toilet area may feel compact especially if you are a large person. The artwork throughout the ship is very modern and somewhat edgy. It is definitely not the traditional artwork found on HAL ships. We took advantage of the specialized dining on the ship and here are our thoughts: Tamarind: Delicious Pan-Asian food. The wasabi-encrusted filet was excellent as was the lobster stir fry. Sel de Mer: Seafood to Die For. The best dish I have ever had onboard a ship was the lobster thermidor. The appetizer of three-tiered seafood salads was delicious. Culinary Arts Center: Loved the small plates. Everything we tried was delicious. Canaletto: The Italian food is not very different from what is served either in the Main Dining Room or in the Lido Market. NY Deli and Pizzeria: The deli sandwiches were very good. The pizzas looked good, but we didn't try them. The Lido Market has been vastly improved with the layout. Never had to wait more than a few minutes to make a selection. Since the Konningsdam has a gelato stand (for additional cost), they no longer offer ice cream throughout the day. The World Stage is awesome. By adding the large visual screens, it makes not only the live shows more spectacular, but the BBC Wild Planet shows come alive. This cruise offered Bridge instruction. I was very happy to take Beginner's Bridge each morning on the sea days. Read Less
2 Helpful Votes
Sail Date: October 2018
We previously crossed the Atlantic on the Koningsdam (west to east) and so we returned 6 months later. Nothing much had changed since my last review so it was still an excellent cruise with one big improvement. The duelling pianists on ... Read More
We previously crossed the Atlantic on the Koningsdam (west to east) and so we returned 6 months later. Nothing much had changed since my last review so it was still an excellent cruise with one big improvement. The duelling pianists on this trip were Paulina & Ivy who were outstanding.The other entertainment was also of a high standard. The food was also very good. Our cabin stewards were again top notch as were all the staff. The Maitre D in the MDR (RIAN) was outstanding. On the final night he took my wife's arm and said it was an honor to escort her to our table. I now have to be far more romantic with my spouse. The ship is very beautiful although some complained that it didn't feel like a HAL ship - not sure what they mean. We will certainly sail with HAL again as they offer a very good product at a competitive price. The cabin was extremely comfortable with excellent free movies on the television. And what more can be said about the shower? If only I could take it home with me. Dining in the MDR was again top notch, so much so that we were not even tempted to pay out for the specialty restaurants. All together another great HAL cruise. Read Less
7 Helpful Votes
Sail Date: October 2018
This is my 27 cruise. My third on HAL. We chose this cruise for the great itinerary and Koningsdam being a fairly new ship. The experience was wonderful. The quality of the food and selection were some of the best we have had. There ... Read More
This is my 27 cruise. My third on HAL. We chose this cruise for the great itinerary and Koningsdam being a fairly new ship. The experience was wonderful. The quality of the food and selection were some of the best we have had. There are several dining options. We had "anytime dining" and never had to wait for a table in the main dining room. The lines in the Lido Buffet for breakfast and lunch moved quickly. Having a pizza custom made at "NYC Pizza & Deli" made for a great late night snack. Cabins are slightly smaller than other HAL ships. We had a "family stateroom" which was plenty of room for the two of us. Entertainment was Hit or Miss. The ships singers and dancers were good. Some of the quest performers were just okay. HAL is trying to give more of a contemporary twist with the new stage and format. If one likes classical music Lincoln Center Stage Live put on wonderful performances. BB King live was pop and Jazz music. There were enough music venues for anyone's taste. The staff and crew were as always very friendly and went out of there way to make our experience extra special. It is obvious the HAL executives are looking to attract a younger demographic with this new class of ship. This new Pinnacle Class is going to be competition for Celebrity. We would definitely consider taking another cruise on the Koningsdam. Read Less
4 Helpful Votes
Sail Date: October 2018
The koningsdam is a newer ship that has many many wonderful things about it. I favor a ship that seems very professional with a good sense of priorities. There was a "safety first" feeling with mature decision making. I liked ... Read More
The koningsdam is a newer ship that has many many wonderful things about it. I favor a ship that seems very professional with a good sense of priorities. There was a "safety first" feeling with mature decision making. I liked hearing about all the experience the Captain had and enjoyed hearing discussion about his background and how the ship works. The ship was very clean (important to me). I very much appreciated and noticed how the staff had good working relationships. They all seemed to like their job. All of the staff on the ship were hard working, service focused, professional, pleasant to talk with; all positive. I cannot emphasize enough the good feeling of the cruise and excursions. We booked all of our excursions, every port with HA. I did not have a meal that we were not pleased with; loved their food. There was a priority from the staff to keep everything clean and not cross contaminate anything. There was also an awareness of an individual's allergies which I also noticed. My only complaint was about the attitude of a Holland American representative on a post trip at the Savoy hotel in Rome. I did not allow this insulting unprofessional person to ruin our good trip feelings. Read Less
12 Helpful Votes
Sail Date: October 2018
MS Koningsdam - A Review I cruised Koningsdam for 24 days from 10/18/2018 to 11/11/2018. She is about 2 years old and appears to be in very good physical condition and is well maintained. That said, Koningsdam is a mixed bag of good, ... Read More
MS Koningsdam - A Review I cruised Koningsdam for 24 days from 10/18/2018 to 11/11/2018. She is about 2 years old and appears to be in very good physical condition and is well maintained. That said, Koningsdam is a mixed bag of good, bad and ugly...in this writer's experienced opinion. THE GOOD By all appearances, the ship is being kept very clean. Wear and tear has not yet begun to show too much. Not much rust in sight. The theater (World Stage) is the best in the HAL fleet, and maybe in most fleets. Sight lines are excellent and there is hardly a bad seat in the house. Seating capacity is relatively generous and can fit about a third of the passengers at any one time (close to 800). That said, there were many occasions when the theater was totally filled and people were standing and/or sitting in the aisles (safety hazard?). The hi-tech stage uses a 270 degree computer controlled LCD screen as the backdrop and is the main apparatus of the otherwise sparse set decoration. Lincoln Center Stage is an outstanding plus for HAL. Koningsdam's venue for the very talented quintet is larger than other ships in the fleet and offers comfortable seating. Public seating is excellent and comfortable throughout the ship. The staterooms are a bit smaller on than most of HALs ships, but they are reasonable equipped. Electric and USB plugs are abundant and storage/closet space is good. THE BAD While Koningsdam is new and bright, HAL has done nothing to change the nickel-and-dime operation and product they offer. EVERYTHING they do is designed to get passengers to spend more money. Most of the daily on-board programs offered are for revenue and income production. Venues throughout the ship are too small for the large number of passengers, often filling an hour or more prior to a presentation. The Culinary Arts Center is the showcase venue for America's Test Kitchen, and it is very ill-suited for the purpose...very poor seating and sight angles. They also utilize this room for extra-cost dinning in the evening (much more suitable). The Mariners Program on Koningsdam appears to be treated more as necessary nuisance than as the customer building program it was originally designed to be. There does not appear to be a suitable venue on Koningsdam for a Mariners Reception, so only medallion recipients are invited, no matter how many medallions one has or how many cruise days you've logged. The multi-Star Mariners cocktail party is held in part of the Lido Pool area, while other people are in hot tubs on the other side. It's very clear that HAL management wants to change the demographic of its customers. They are looking for new, free spending blood. Staterooms are noisier than one would expect for a "new" ship. Even in slight seas there is creaking, rattling and banging...especially at night when you are trying to sleep. Fit and finish is not all that it could be. As an example, stateroom have a recessed "frame" for the wall mounted large screen TV. In my stateroom the TV was mounted well out of the center of the frame and lop-sided (one side higher than the other). There is no replay of the excursion or enrichment talks on available on Koningsdam's closed circuit TV system or on stateroom TVs. You can, however, book extra cost dining, spa and excursion options via the interactive TV system. What little "art" there is on the ship is far removed from traditional seafaring art. All is very contemporary and the artwork appears to be photo-shopped pictures. There is NO art in stateroom passageways. Passage fore and aft on public decks 2 and 3 is restricted to one side of the ship, ensuring exposure to every selling station onboard. Traffic flow is poor, especially outside elevator locations where they have planted large modern sculptures (?), creating bottlenecks. The Promenade Deck is quite narrow and there are no deck chairs thereupon. The walking gets very bottlenecked at the stern end of the ship, so if one is walking behind slow walkers or encountering walkers who insist on walking upstream, it slows everyone down. Not important enough to write Congress about...just a mention. THE UGLY Whoever designed the toilets in the staterooms should be fired immediately. One cannot sit "on the throne" straightaway. You have to sit sideways because the glass shower enclosure is in the way, and you can't get your knees to squeeze in...unless you're 2 or 3 years old. Very awkward and uncomfortable. DINING This is a very subjective area and not all tastes are alike. So offering comments about the food and service aboard the Koningsdam is treading on very dangerous ground. That said, HAL has put together a fine group of chefs in what they call the Chef's Counsel, to help Chef Rudy design a dining program for the ship's various venues. They have created offerings that, in their test kitchen, appeal to all the senses. Great food requires great ingredients skillfully assembled by craftsmen who love their work. Unfortunately, the Chef's Counsel is not on board to supervise the final product. HALs logistics program is complex and mainly designed to minimize costs and maximize efficiencies. They do not take advantage of the terrific local products as they cruise from place to place. So freshness of ingredients is sacrificed in favor of program convenience. They claim there are reasons (or excuses) for this, but others seem to be able to take advantage of local fresh product availability. That's all I have to say about this topic. Everyone has to judge for themselves. Read Less
13 Helpful Votes
Sail Date: October 2018
We only took the 10 day cruise r/t Rome to Dubrovnik, Kotor, Corfu, Olympia, Athens, Santorini and Naples. We did not said back to Florida. We chose it because of the itinerary and because we like Holland (HAL). The port in Rome is far ... Read More
We only took the 10 day cruise r/t Rome to Dubrovnik, Kotor, Corfu, Olympia, Athens, Santorini and Naples. We did not said back to Florida. We chose it because of the itinerary and because we like Holland (HAL). The port in Rome is far from the airport and we went a day ahead so had to arrange our own transport. Embarkation and disembarkation went smoothly and quickly. . Koningsdam is their largest ship but doesn't feel crowded. We ate in the main dining room every night. Food generally excellent and they made special meals for my wife who has some dietary restrictions. Only complain is that there were various international cuisine offerings in the Lido not available in main DR. Considering we spent five days in Greece, there were no Greek options on DR menu. Selections in DR fewer than on previous HAL ships. For breakfast in Lido the waiters pour juice and coffee/tea so there's less hopping back and forth to the buffet. Koningsdam Lido arranged with multiple stations instead of one longer line. Lots of options at breakfast and lunch. There's also a "Dutch Kitchen" offering Dutch pancakes and other items (free) but a charge for coffee. There are other free food options during the day--burgers, pizza. There's a charge for gelatto, but not for ice cream in the Lido. There's plenty to do on board with classical music, a piano lounge with two performers who were really good, and BB King band. Unfortunately the venues are too close to each other though. The singers/dancers were exuberant and the shows elaborate, but too loud. Dubrovnik: the walls as the most impressive feature, but can be strenuous if you aren't fit. This was an Oct. cruise. I wouldn't want to walk them in summer. In fact, I wouldn't do this itinerary is summer at all. Kotor was a surprise, smaller version of Dubrovnik and more quaint. Corfu larger. I'm sorry we didn't take an excursion out of the town. Olympia and Athens--we did the ancient ruins, incredibly impressive. Santorini was lovely. We took cable car up and back. The restaurants in the Old Port at the bottom are less touristy, cheaper. In Naples, took an excursion to Pompei and Amalfi coast drive. Booked two excursions through Viator, cheaper than HAL, and both were very good. Olympia booked with Olympic Traveler. Ship had an on-board consultant, Dorrine, giving advice on upcoming ports and how to get around. She was excellent. She wasn't pushing HAL excursions nor shopping. We used two of her recommendations for restaurants, both very good. The staff was exceptionally friendly, eager to help and to please. More so than on Norwegian. Overall HAL delivered a more elegant cruise with many more small touches than Norwegian or Royal C. Read Less
11 Helpful Votes
Sail Date: October 2018
We came from New Zealand (7 of us - all adults) and boarded the cruise ship in Rome. The process was straight forward and ran smoothly, the staff were both welcoming and very helpful. Once we were on board we visited our rooms, to find ... Read More
We came from New Zealand (7 of us - all adults) and boarded the cruise ship in Rome. The process was straight forward and ran smoothly, the staff were both welcoming and very helpful. Once we were on board we visited our rooms, to find our bags arrive shortly after us. The rooms were very clean and tidy and well laid out. We had four rooms all next to each other, so they kindly pegged back all of the doors between our balconies for easy access. After unpacking we headed out for a look around the ship and were very pleased with what we found. The decor was probably pitched to the slightly older cliental, but it didn’t bother us at all. Before we left we had a compulsory safety drill which seemed pretty straight forward. The captain and cruise director both sounded very happy and welcoming over the speakers. They clearly had a great sense of humour and were a united front. We were always kept informed regarding our travel, weather and activities on board. Expectations: This was our first cruise and we weren’t too sure what to expect. We were worried being on a ship with 2500 people would be overwhelming but to be honest we never felt that way. The largest crowds we encountered (which weren’t that large at all) would have been in the World Stage, The Dining Room and the Lido Market - and even then it was nothing major. Everywhere we went on the ship there were always seats available or room to move and enjoy the atmosphere. We felt there were plenty of things to do, if you wanted to do them, or plenty of places to sit and enjoy quiet time. We never felt that we were expected to do things, we never felt rushed or like our holiday wasn’t in our control. We felt the ship was more like our moving hotel as we spent all day on shore at each port. Therefore our sailing experience was two days at sea and cruising every night between locations. This meant that we had little time to run out of activities. If you were going just for the cruise experience and expected the days to be cram packed with activities on board, then (unlike us) you might be disappointed. Having said that, we can’t imagine what else could be added to any cruise to change that fact. You either enjoy cruising or you don’t : ) Coeliac: I was the most nervous out of our group of 7 as I am Coeliac - which is a Gluten Allergy. Prior to coming on the cruise they said I was more than welcome to bring as many of my own packaged snacks as I needed - which I did. I ended up not needing them and I took the majority of them home with me. They also said they would look after me in The Dining Room. The Dining Room had a great selection on the menu that they could make gluten free for me - so each night after my meal I would get a sneak peak at the following night’s menu, and get to select my meal. They then made sure it was prepared carefully and 100% gluten free. I am very strict when it comes to eating gluten free and the few times I questioned something that they said was gluten free (and probably was gluten free, but I was concerned) they took it away and brought it back how I wanted it with no problems. For breakfast each day they would cook me a plate of grilled potato, bell pepper and 2 poached eggs - which I might add wasn’t on the menu. I never got sick at all. At the Lido Market they have a counter that says Gluten Free Station. This is great if you want some Gluten Free toast. This station is also great if you are just eating gluten free for any other reason other than coeliac disease. If you are coeliac, cross contamination is a major concern and alarm bells were ringing in a big way when I found gluten free and non gluten free options sitting right next to each other. Also what didn’t help is the staff behind the counter didn’t know what was or wasn’t gluten free, apart from the bread. This was a low point for me, I was disappointed that they didn’t quite get it. The last thing I wanted was to get sick (which personally lasts for 2 weeks for me) as that would ruin my entire trip. Later into the trip I was able to organise for my meal at the Dining Room to be brought to me at the Lido Market so I could eat with the rest of our group. After this, the manager at the Lido Market took me under his wing and said if I wanted anything cooked he would organise it to be done, in a safe environment specially for me. So I asked for a seared tuna steak and he called the kitchen and had it organised for me, knowing that the tuna being served in the Lido Market counter had soy sauce and was not suitable for me - so he knew his stuff. So the best thing to do is talk to the managers not to the staff behind the counters. The Pinnacle Grill was my favourite dining experience (went twice) and where I felt truely understood. Our waitress knew exactly what coeliac meant and knew cross contamination was a huge deal. She brought out my own bread with my own butter. She replaced my cutlery and pointed out what I could or couldn’t have on the menu. There was plenty for me to choose from and it was so yummy. She made sure I had my own side dishes as the rest of the table shared a bunch of them. If there were any questions she would not hesitate to double check it with the chief. I felt so safe and looked after there. Restaurants: The Dining Room - we dined here frequently - why wouldn’t you. We didn’t bother with a booking, we just showed up and the waiting time was never long, if at all. The staff were always happy and helpful. The food was yummy and had a great variety of dishes over the 10 day cruise. From beginning to end our dining experience took about 1 to 1.5 hours each night, which is great for 7 people. The staff were very efficient, always refilling your water glass, checking everything was ok - but also not over doing it and the night flowed nicely. The Lido Market - our group had breakfast, lunch and sometimes dinner here. There were lots of options, always cooked freshly and well presented. The staff made sure this entire area was cleaned thoroughly every day, multiple times throughout the day/night. The standard of cleanliness was extremely high, plates, cutlery and glasses were always clean. We had tap water all the time on the ship with no problems at all. The handy water stations with ice machines were always in demand but never too busy to not get your water. You were welcome to fill your own private water bottles, you just had to fill a glass then pour it into your bottle. I recommend taking a bottle with a large opening, especially if you want to put ice in it, and one that stays cool. The Lido market was always busy at meal times but there were always tables available, or you could take your meal to the deck by the pool or take your meal back to your room if you wanted. The Pinnacle Grill - this is a much smaller, fine dining restaurant. We thought the meal was great value and of high standard. We made sure we had a booking each time we went as I believe it can get booked up. The staff were very attentive and knew the menu inside and out. If you have the steak be sure to add the lobster tail - yummy! Dive-in - a great little place midship by the pool. Personally I never ate here, being coeliac, but members of our group sure did. They loved the burgers and fries. Not crowded at all and great if you want something quick and easy. Bars: Well we sure did frequent the Crows Nest, which was great fun! The staff here knew their stuff and if they didn’t they would look your drink up and make it happen. 10pm Happy Hour each night became a bit of a tradition by the end of our cruise. The atmosphere was very relaxed and calm with laughter and staff members with a great sense of humour. Billboard onboard was a fantastic place to go and listen to some great music and have a few drinks with complimentary snacks available. The pianists were amazing, their singing was fantastic and the vibe of the place was wonderful. They took requests which were of all eras which kept the night lively and full of variety. BB Kings All Stars were a hit with everyone. A very professional top quality band who you couldn’t help but sing along to. There are plenty of options for a quiet drink or more energy - just take your pick. Shows: The ships dancers are wonderful. Very talented and energetic. The music was great but the singers just didn’t do it for me. Orpheus - The traditional greek dancers that came on board were awesome for a short period, then it became very repetitive, loud, and my hands hurt - because you didn’t dare stop clapping. The only thing that really changed was their costumes. I was going to leave early but I kept thinking it might get better - it didn’t. Planet Earth II in concert was amazing - totally loved it! Activities: Bingo - In my early 40’s and I’ve always wanted to play a game of bingo! What better place to give it a go. Lots of fun, Warren was a great host, and the participants really got into it. Trivia Games - Lots of fun - never did better than 12 out of 16 but we gave it a good go! Both Warren and Ben were great hosts - always helps when they have such a great sense of humour! Virtual Tour and Chat with the Captain - This was awesome! It was great the see what goes on behind the scenes of running such a large and successful ship. Guests got to ask the captain questions of which he knew all the answers. A very informative and funny event - well worth doing. There are lots of other activities on the cruise but we just didn’t have time to get to all of them. Pools: Lido pool - Great size pool for a cruise ship I thought and 3 hot tubs to boot. Best thing about this pool is there is a roof that they can close if it gets a bit breezy. Plenty of loungers and other seating, lots of towels and staff always ready to help with anything. The pool is nice a quiet early in the morning and late at night. The hot tubs are a great spot to watch the movie at night. Sea view pool - As if one pool wasn’t enough there is a second one! Out the back of the boat with the fitting name - sea view pool. What a great place to spend the afternoon, hopping from the pool to the hot tub and back again. Nice and relaxing, a drink and a hot tub to relax those sore legs from walking all over the place. Again there are more quiet times than others if you don’t want to feel like you are being watched. Casino: Best nights at the casino were the smoke free ones. I personally found it unpleasant even just walking through the casino on a smoking night. But each to their own, I just went on smoke free nights - perhaps one day they will have more of them. Lots of machines and tables to choose from. Gala Evenings: Time to get a little dressed up for old times sake. This was something we were a little worried about before travelling all the way from New Zealand - but we were totally fine. First of all the ironing service helped with all the creases in the dresses. Everyone made an effort and looked lovely. It wasn’t over the top, and it wasn't strictly tuxedo and ball gown. Tidy trousers and long sleeve shirt for the men and nice dress long or short for the ladies. I guess the cruise is happy to move with the times which takes the pressure off, thankfully. Perfect night to get professional photos while you are all dressed up. Room: We were on the Mozart level - Deck 6. We had a verandah room which was awesome and very quiet. The bed was comfortable and plenty big enough. The bathroom was spotless and the shower was spacious. Tricky to sit on the toilet straight if you are particularly tall, but nothing major really. The wardrobe had plenty of space with lots of hangers. There is a safe and minibar fridge in the cupboard. There are 3 drawers under the fridge and two big drawers under the bed. Plenty of space under the bed for suitcases. Aircon for your comfort, only two options for pillows, so if you are really picky about your pillow you might want to bring one with you. They supply warm lap blankets in the cupboards above the couch for when you are sitting outside on the verandah. Big TV with a good amount of movies and programmes you can watch. Also there are the ships cameras and travel info. Staff: All amazing! Always polite, always said hello, and always happy to help - what more can you ask for?! These staff have a very high standard work ethic, which I could tell comes from the top. I could tell the captain is part of the team not just running and commanding the team. Our room was always kept very clean and tidy and one of our highlights was coming back to the room each night to the wonderful towel animals that the staff had created - amazing! One thing we did notice and other guests also noticed was the lack of female staff. It would be great to see a little more balance but in saying that I can see one of the reasons. A lot of the men were there working hard for their families back home. Putting their kids through university or other studies and food on the table and supporting their wives who were back home looking after the kids. They work long days and nights and even by the end of the 10 days when you could tell they were tired, their standards never slipped. Still happy to help and always with a polite greeting - fantastic guys! Stops: Day at sea Dubrovnik - loved loved loved!! This is a wonderful place to visit and we highly recommend it. We went out and did a private Tuk Tuk Tour and it was the best! The old town was amazing, the shops, the history, the restaurants and the atmosphere - It’s a must see! Arrived 10am - Departed 11pm. Kotor - Wow this place was awesome! The view was breath taking. The old town was wonderful and our private tour took us to Budva which was also lovely. Lots to see here. We sadly didn’t make it up the hill, but they do say you should always leave something to do next time. Arrived 8am - Departed 5pm. Corfu - cute, but after seeing Dubrovnik and Kotor it didn’t quite measure up. It seemed very dirty in the streets, and run down. There are few things you can do here, one being the bus trip around the place which was great. The shops were good. We were back at the ship early on this day. Arrived 8am - Departed 6pm. Katakolon - tiny little place - very cute, not much to do. We had decided not to take a tour to Olympia but maybe we should have. The town was little with one main street of shops, and the museum was basically one room. So we spent more time on the ship this day which was actually really nice. It gave us a chance to have some down time before the next big day. Arrived 8am - Departed 4pm. Athens - where do you start?!? So much to see and do here - awesome! This was a very busy day for us, we saw so much but there was still more we didn’t get to. It’s a decent drive from the port to get to the major sightseeing locations. We took a private tour to cram in as much as we could. Arrived 8am - Departed 11pm. Santorini - everything I had ever hoped for and more! The pictures weren’t lying, this place is beautiful! You just have to visit this place. I didn’t want to leave. The cable car is great, nice and easy and well worth the money to save a donkey. Lots of places to go and see with history and atmosphere. Everywhere you look the views are amazing. Shops are great! Arrived 8am - Departed 6pm. Day at sea Naples - lots of options. We decided to head to the Amalfi Coast and the Pompeii. two places we loved - but just not enough time at each to do them justice. Pompeii is a must see. Arrived 8am - Departed 7pm. Overview: I would highly recommend this cruise and ship to anyone who wanted to visit so many bucket list places in such a short amount of time. The ease of a cruise was magnificent. The locations were great, and many of them were places I had always wanted to see. Travelling in mid to late October worked a treat for us. So many of our tour guides said we were so lucky as it was so quiet now and the weather was still good - perfect! Read Less
3 Helpful Votes
Sail Date: October 2018
Koningsdam suited us perfectly. We’d a private transfer from the airport to the ship which took about 50 minutes. Embarkation was easy and our luggage didn’t take long to arrive. Food was plentiful and delicious. Didn’t use any of ... Read More
Koningsdam suited us perfectly. We’d a private transfer from the airport to the ship which took about 50 minutes. Embarkation was easy and our luggage didn’t take long to arrive. Food was plentiful and delicious. Didn’t use any of the specialty restaurants, only used the Lido for breakfast & lunch and the open dining for dinner. No problem to get a table for two. Staff were all friendly and polite. Cabin was well appointed with plenty space in drawers and wardrobes. Bathroom was fine with a lovely large shower space with glass door and side. Theatre was large with 3 impressive screens. We didn’t the evening shows so can’t comment on them. The gym was well equipped with plenty of machines. Can’t comment on the spa as we didn’t use it. The crows nest is a lovely space but I do miss having a library and also miss having a self service laundry Read Less
6 Helpful Votes
Sail Date: October 2018
Konigsdam nice, ports great. 2nd HAL cruise. Music venues great, all performers top rate. Dorines pre port talks were informative and excellent. Service and food excellent. Could get veg options easily when desired - loved portabella ... Read More
Konigsdam nice, ports great. 2nd HAL cruise. Music venues great, all performers top rate. Dorines pre port talks were informative and excellent. Service and food excellent. Could get veg options easily when desired - loved portabella sandwich at Dive In. Culinary Arts meal fun for a change. Pinnacle lunch nice option on sea day. Cannaletto great food. Cocktails fairly priced shipwide we thought. Balcony cabin excellent, but would go back to Vista suite or larger next time. Bathroom nice, no knee/toilet issyes and we are tall. Dining room stark looking imho. 2nd pool area was smoker friendly which made it unusable for us non smokers. Tenders to port of Monaco VERY rough, i.e. people got sick; rethink having crew driving these?! , or at least hv them monitored by captains staff!? Very nice cruise. Only pointing out negatives for informational purposes, but we had a GREAT time. HAL does things right. Read Less
3 Helpful Votes
Sail Date: October 2018
We had a most enjoyable cruise on the Koningsdam, I would highly recommend visiting Europe in October as the crowds are less and the temperatures more enjoyable. A port-intensive cruise we only had two sea days to explore the ship. It is ... Read More
We had a most enjoyable cruise on the Koningsdam, I would highly recommend visiting Europe in October as the crowds are less and the temperatures more enjoyable. A port-intensive cruise we only had two sea days to explore the ship. It is obviously in very good shape considering it is only a year old. We enjoyed the many venues both in dining and entertainment. Dining service was quite good and the food was always warm when delivered. We could not ask for a better dining team who met us with smiles every evening. We are looking forward to exploring the many optional dining venues on a less port-intensive cruise on Nieuw Statendam next year. Entertainment was good throughout the ship and we really enjoyed the reimagined World Stage with its 270 degree LED screen backdrop which made cast performances very interesting. Our cruise was enhanced by the fact that our TA called us with an offer to upgrade from a VD to a Neptune Suite. Having never experienced the suite life, we purchased the upgrade and were assigned a fully accessible SA near the Neptune Lounge. While we enjoyed the extra room and perks, our butler remained invisible throughout the cruise. Never stopped by, but our two room stewards were great and met our every need and more. A real miss for HAL. We had a very bad experience on a ship’s tour to Chefchaouen, Morocco when a woman reaching for her passport that the guide was insistent upon having right then, was thrown into the windshield when the driver had to brake spider-webbing the window. The guide seemed unconcerned until we convinced him we had to take the passenger back to the ship. Upon arrival, we were met by the Hotel Director and others. He indicated that pax could not come back on the ship and had to be taken to the hospital since it was tour vendor’s fault. I was surprised since I thought one of the advantages of taking a ship’s tour was HAL would look after you. Read Less
Koningsdam Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 4.5 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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