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3 Helpful Votes
Sail Date: October 2015
Left from Civitavecchia, Italy. After being dropped off by shuttle it was a treacherous walk from gate of Port Security with our heavy luggage to find information on how to get to the ship. Upon arrival by bus we were told we had to get ... Read More
Left from Civitavecchia, Italy. After being dropped off by shuttle it was a treacherous walk from gate of Port Security with our heavy luggage to find information on how to get to the ship. Upon arrival by bus we were told we had to get tags and check our luggage in. We have always carried our luggage on all the other ships before so we were upset. Check-in was speedy and rooms were ready upon embarkation so we went to eat lunch. Cabin with a balcony was roomy with lots of storage space. Our steward was very nice and our room was spotless. He was very helpful whenever we needed help with a problem. We had a problem with a loud clanking sound heard throughout the ship all night keeping us awake. We complained to the desk and they finally offered us a change of cabins. We tried one more night in our room because it was too much to pack everything up and move. The noise did stop but returned the last two nights of our cruise. Don't know what was causing it but others on our floor heard it too and they complained. Overall appearance of ship was good, staff very courteous and friendly. Food in dining room was good most of the time. Entertainment was good part of the time but we found the sound system is way too loud and the orchestra seemed to drown out the entertainers. We found that every time we turned around there was a charge for everything. No free exercise classes or things to do. They took out the mini-putt and put in real grass which was a waste of space. You had to belong to the Lawn Club in order to sit up on the top deck in special cubicles. We did not appreciate being charged $7 each for a 5 minute ride to the shore at St Martin's. We used to be able to walk to town from the ship. The tours were expensive for what you got so we never went on any. Labadee was just a commercial venture and we went directly to the beach, had a short swim then went back to the ship before lunch. Disembarkation was also good. The only plus was you could bring two bottles of wine on the ship upon embarkation to enjoy on the balcony every day. Read Less
3 Helpful Votes
Sail Date: June 2014
Overall, we enjoyed out trip on the Celebrity Reflection. We spanned many ages from age 10, my youngets, to 70s, my parents. Things I really liked: *LOVED the buffet food! In fact, ate in the buffet instead of seated dining most of ... Read More
Overall, we enjoyed out trip on the Celebrity Reflection. We spanned many ages from age 10, my youngets, to 70s, my parents. Things I really liked: *LOVED the buffet food! In fact, ate in the buffet instead of seated dining most of the cruise. Found the waiters in the seated dining a bit too much (way over the top friendly, etc). and enjoyed the independence of the buffet. *Liked the layout of our veranda room - much bigger and more usable than we expected. *common areas were nice and bright and clean * my daughter really liked the kid's club, made some friends there. *library - my daughter enjoyed hanging out there in the AM to read her books. Things I disliked: *NO LAUNDROMAT - this was really a pain. We packed in anticipation that there would be a laundromat we could use like on many Princess ships. Instead you have to pay $$$ *not a lot of interesting options on at sea days. Lectures or talks were just about future cruises are were chances to hock there shore excursions. Overall, that's one complaint about Celebrity - everything is oriented toward getting your money. I know it's often like tat but it was a bit too obvious. *shore excursions were poorly organized - not impressed Read Less
Sail Date: September 2013
Our party of four left Heathrow at 06.45 bound for Rome airport aboard Alitalia as part of RCI's all inclusive price. At that time in the morning we were expecting to receive a moderate breakfast but no, we only got half a cup of ... Read More
Our party of four left Heathrow at 06.45 bound for Rome airport aboard Alitalia as part of RCI's all inclusive price. At that time in the morning we were expecting to receive a moderate breakfast but no, we only got half a cup of coffee and a small packet of biscuits. Not off to a very good start. The clearance from Rome airport to the ship was very efficient and after collecting our cases they were left with RCI and the next we saw was their arrival in our cabin. Boarding was carried out in a very efficient and speedy manner. After taking lunch we went to our cabins to await our luggage. The first impression on the corridors was not particularly good as the carpets looked very jaded and in places had big stains. The cabin (outside front on deck 6) was quite large with plenty of hanging space. What did disappoint was the lack of toiletries in the cabin. We have been used to having creams, conditioners, liquid bath gel etc.( through Princess), but all we got was Shampoo and bars of soap! To say the least, not what we expected. A big let down was the inability of the Customer Service Area to change the credit card I originally declared to that of my Global Currency Card which is prefunded, I therefore had to endure their bad exchange rate when I paid cash. However, saying that, the customer service area went out of their way to try and retrieve my Kindle E-reader that I left on the outbound flight. Due to the excessive amount that Alitalia wanted to charge me for the return of the device - 157 euro's - as it was cheaper to buy a new one I decided to leave Alitalia with the device. The shows were good except for the girl with the 'scared hair look'. Her singing left a lot to be desired. The Ice Show was very good and we feel there should be at least two on a seven day cruise. The main dining rooms were good as was the buffet area we used for breakfast and lunch. There was a very good selection and nobody should have gone hungry. The only drawback about the buffet area was the inability to accommodate everybody at peak times, such as disembarking for Athens. The 24 hour coffee available on deck 5 was a godsend for me as I do like my early morning coffee. I appreciate cabin service could have delivered but it was nice to have a walk around the deck at that time of day. Did we enjoy the cruise, yes. Would we use RCI again, maybe. We would certainly not use Alitalia again. Their return flight which was at 13.20 (lunch time) only had the ubiquitous half cup of coffee and a small pack of biscuits. Read Less
Sail Date: November 2010
My husband travels in a wheelchair and Solstice Class ships make life easy. We selected this cruise because we could see the Holy Land and the Pyramids on the same adventure. The rest was icing on the cake. We spent the night in ... Read More
My husband travels in a wheelchair and Solstice Class ships make life easy. We selected this cruise because we could see the Holy Land and the Pyramids on the same adventure. The rest was icing on the cake. We spent the night in Rome at the Hotel Cicerone, which is centrally located with opportunities for excursions on foot to virtually any of the landmarks except the Coliseum. The land staff was friendly and helpful. Embarkation couldn't have been easier. We always travel Aqua Class and it is well worth the small increase in cost. Our stateroom had easy access with an automatic door and ample room for my husband to be comfortable. Various bathroom facilities around the ship also have automatic doors for those in wheelchairs. Tea is provided every day in your stateroom as are canapes, if you wish. The ports of call were the highlight of the cruise with an overnight trip in Israel as well as Alexandria, Egypt. The guide in Israel was outstanding, one of the best. Telling Israel's story is one of his passions. It is unfortunate that ships have limited tours for handicapped customers. The steps of the tour buses are difficult for those who are mildly impaired; impossible for those with limited mobility. That said, we booked a private tour with Ramses tours, which I would recommend for both abled and disabled passengers. We were able to see all the main sites that you would on a crowded bus tour and spend the time that you wanted at each venue. The guide and driver helped my husband in and out of the van and when they needed additional help, passers-by pitched in. Try that in any major American city. One of the great perks of Aqua Class is the Blu Dining Room. It's a smaller venue with superb food and service. Their "Clean Cuisine" is delicious, with smaller portions. Which is not to say that we ever left hungry. The Aqua Spa cafe, open to everyone, offers great healthy fare for both breakfast and lunch. Healthy should not be confused with boring. We found that their "Attention to Detail" is everywhere. There is a lift to help you enter the "adult" pool, if you need it, but the pool itself is designed so that people with limited mobility can enter it easily. This is an improvement over the Celebrity Solstice, which has the lift in the deep end of the outdoor pool. On an earlier cruise they discovered it was inoperable after my husband got into the pool. There is also a lift into one of the hot tubs. On the down-side,our room steward was not quite up to the rest of the ship's standards but adequate. We find that the entertainment on board is often boring, but then we do not particularly like musical shows. We prefer individual entertainers. But we have booked future cruises on Solstice Class ships. They are unmatched in our opinion. Read Less
1 Helpful Vote
Sail Date: July 2009
Our 08 cruise to the Black Sea was not as much fun as previous trips and so when our niece announced he wedding in Croatia, we decided to see if we could cruise before the ceremony. We selected the cruise because the last port was close to ... Read More
Our 08 cruise to the Black Sea was not as much fun as previous trips and so when our niece announced he wedding in Croatia, we decided to see if we could cruise before the ceremony. We selected the cruise because the last port was close to our destination and we had never done the "sailing vessel" thing before. We liked the idea of only 200 guests. My observations are possibly tainted as I have cruised NCL, Celebrity and HAL, I am always amazed at the star ratings that certain lines and ships receive but these are my observations and I recognize that not everyone grew up in my house, I just hope my review is helpful cause a vacation is a terrible thing to waste. We had calm seas, except for the first night, my wife was sick, there is much more motion on these smaller ships, caveat emptor. We upgraded to a first class cabin, classes 2-5 were basically large closets with port holes, this basically doubled the cost of the cruise, it was nice and the cabin steward was excellent. The lunch buffets were excellent, breakfast got a little boring and dinner was good, but just not the overall quality and depth of selection I have enjoyed with Holland America. We made some great friends, there were several ugly americans about however and unfortunately we were paired with them for one meal which was not pleasant. An interesting trip, I did not think the "sailing" was that big a deal and I think there are much better values out there, but then Star Clippers does not tell you they are about value, but there virtual tour of there cabins is a little misleading, Bon Voyage, Veindoc Read Less
Sail Date: July 2008
So my wife and I heard from numerous people how great cruising is and of course all the comments on "try not to gain too much weight". Well after coming back from a 12 day cruise, I actually lost 3 lbs from being on Legend of the ... Read More
So my wife and I heard from numerous people how great cruising is and of course all the comments on "try not to gain too much weight". Well after coming back from a 12 day cruise, I actually lost 3 lbs from being on Legend of the Seas. Maybe we have too high standard for food, but having breakfast options of 1) lukewarm scrambled eggs 2) lukewarm pancakes 3) lukewarm french toast 4) hot chef made omelet, but you must wait for 30 people in front of you to get theirs first lost its appeal very quickly. Same notes can be said for lunch although dinner was fine (typical steak, seafood, etc.). With that being said, I told many people upon returning that I won't be eating scrambled eggs or frozen pizza (sadly my lunch time food of choice) anytime soon. Onto the ship's entertainment; our opinion is the entertainment would be good if we were 60+ years old. We are both 28 years old and both had the expectation that the ship would be entertaining us and not vice versa. Some of the "highlights" of the cruise included bingo, 'Name that Tune' which turned out to be 50% Beatles/Rolling Stones songs and 'Learn That Line Dance'. The icing on the cake was the honeymoon special where we were greeted with a glass of champagne (very nice) and that great tune "Time of Our Lives". One thing we did greatly enjoy were the excursions offered by the cruise line. All of them met or beat our expectations on what we would be seeing. The primary reason we took this cruise (Mediterranean) was to see as many countries and sites as possible which worked out perfectly. Finally I would have to comment on the public areas of the ship. Maybe other people are used to it, but I was not the happiest camper having to fight for everything due to too many people. There were lines/overcrowding for 1) breakfast and lunch 2) the gym 3) pool side seating (we never actually got a poolside seat 4) the hot tubs 5) getting on/off the boat. I actually come from a very populated area so my idea of relaxing does not include dealing with a large number of people. Take it for what it is worth, but the wife and I have both agreed we will have to think long and hard before going on another cruise. Read Less

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