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3 Helpful Votes
Sail Date: August 2019
This was our first time cruising with Celebrity having cruised many times previously with Norwegian, Royal Caribbean, Carnival, and once on MSC. We mainly chose this cruise for the ports visited as all the places sounded very interesting. ... Read More
This was our first time cruising with Celebrity having cruised many times previously with Norwegian, Royal Caribbean, Carnival, and once on MSC. We mainly chose this cruise for the ports visited as all the places sounded very interesting. The ship is definitely showing its age and is in need of some renovations but most common areas were clean and comfortable so that was fine. We liked how even though the ship was completely full, it never felt crowded as we never had trouble finding a table at the buffet, finding seats in the theatre or finding lounge chairs to bask in the sunshine which made our experience that much more relaxing. The only main negative came in the main dining room. We had open seating but the first two nights they gave us the same table and waiters. We are not ones to complain about restaurant service but he was one of the worst waiters we've had. Both nights he barely greeted or smiled at us and took forever just to give us the menus and water. Nor did he ever ask us if we wanted coffee or tea afterwards unlike all the other cruise waiters we have had previously. We were so unimpressed that we ended up eating at the buffet for dinner for the remaining nights. We actually enjoyed the food at the buffet and how they had themed food nights (eg. Greek night) so we didn't mind. The buffet staff were quite pleasant as well. Now for entertainment, they had a show each and every night and at two different times so you can more easily fit it into your schedule. I would say the entertainment was alright, nothing amazing but not bad either. They had a mixture of dancing, singing, a magician and several very talented musicians. Some shows we enjoyed more than others. Every night they also had live music at several places around the ship which was nice, we particularly liked Nick the guitarist. I did notice that on the sea day there wasn't enough activities to do around the ship so that day felt a little boring. Since we had not been to any of the ports on this cruise (Sicily, Malta, Argostoli, Dubrovnik, Koper) we booked the shore excursions package which included tours in all the places except Koper, but we booked an excursion for that separately. We liked all the excursions although they were pretty brutal in the heat as many of them involved quite a bit of walking. My favourites were Sicily (Lovely Taormina) and Malta (Seaside tours and local Delicacies). Dubrovnik was beautiful too but so overcrowded that it just took away from the experience. I would recommend going during school months to avoid the heat and crowds. Argostoli was nice but not a whole lot to see and in Koper we joined a tour to Ljubljana the capital city of Slovenia which was fun but felt a little rushed. We did enjoy our time in all the ports though. Overall, we had a good experience with our first cruise on Celebrity. The food, especially the buffet were quite good compared to past cruises and we liked the lack of crowds around the ship. I would cruise with them again if they have the right itinerary but wouldn't necessarily go out of my way to cruise with them. Read Less
3 Helpful Votes
Sail Date: August 2019
The boat is a bit older but had some really nice unique things,like in the blu dining room you could see out from every seat,the bar kept curtains open later and the ocean view cafe was spread out so flowed better. They also left salad bar ... Read More
The boat is a bit older but had some really nice unique things,like in the blu dining room you could see out from every seat,the bar kept curtains open later and the ocean view cafe was spread out so flowed better. They also left salad bar open longer which is great if you got back later in the day. The need to reconfigure the spa and Persian gardens.spa rooms were too bright the Persian garden too dark. Flip them!!I missed the fresh fruit that we got daily in aqua class. Also if you are cruising in europe pre book and pre pay for excursions to avoid added vat charge. Also Tuscan and qsine were not as good as on solstice. I loved that the pool areas were larger in both the solarium and the open one,but I hated that the canyon spa,breakfast,lunch area was dark,hidden and didn't have ice. We had an issue with a cancelled due to conditions excusion,we had to get the group together and argue to be reimbursed. Thanks to Norbert it was resolved but was alot of wasted time. Read Less
Sail Date: July 2019
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We ... Read More
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We enjoyed the Blu Dining Room where the food was excellent. We felt the staff was very accommodating throughout the ship. A lot of people on the forum complain the ship is “tired”, but we enjoyed its smaller size and next year it is due for an overhaul. If you are looking for a mega ship with all the new bells and whistles, this is not the ship. However, if you are concentrating on the ports of call and want a lovely means of transportation, this is a great ship and itinerary. We used the ships excursions exclusively and were happy with each and every excursion we attended. By watching the website for sales and using ship credit, the excursions were reasonable. We only had one sea day on this cruise, so we did not participate in many on board activities. However, I attended two dance classes and they were a blast. I also had a message at the Canyon Ranch Spa and it probably was the best message I’ve ever had. The ships entertainment was fine. We attended a couple of production shows and a comedian who was hilarious. All in all we had a fantastic cruise on the Infinity. Read Less
3 Helpful Votes
Sail Date: July 2019
We sailed as a family with two girls aged 12 and 14. Previously we have sailed with Royal Caribbean, Celebrity, Holland America and Princess. This was one of our top three cruises and the food and service in the main dining room was the ... Read More
We sailed as a family with two girls aged 12 and 14. Previously we have sailed with Royal Caribbean, Celebrity, Holland America and Princess. This was one of our top three cruises and the food and service in the main dining room was the best we have received on any cruise. The food was consistently very good every day except on the last day when the medium rare steak I requested was served well done. However, these things happen and the steak was immediately replaced by our excellent waiter Aryana - he went above and beyond to provide truly excellent service every day without fail. The ship and facilities were excellent and well kept despite the age of the vessel. I have sailed on much newer ships but there was enough to keep the whole family occupied. We enjoyed the evening shows, quizzes, dance lessons, pool facilities, etc. and the kids particularly liked the silent discos (very fun) and watching evening movies from the top deck on the big screen. The itinerary was very port intensive with only one sea day so unless you are looking for the ship to be a floating resort with climbing walls, water slides, multiple restaurants, etc., you should be able to find plenty to do. The ports of call were all very enjoyable - Rome, Sicily (Taormina), Malta (Valletta), Kefalonia, Dubrovnik, Slovenia (Koper) and Venice. In Koper, we took a local bus to Piran, which was lovely. I would highly recommend Celebrity Infinity and my family would happily sail on this ship again. Read Less
6 Helpful Votes
Sail Date: July 2019
This was our first time on celebrity (we previously sailed on Royal Caribbean, Princess and Holland). Celebrity is definitely our least favorite. It's not terrible, just underwhelming. The Infinity is an old ship and definitely has a ... Read More
This was our first time on celebrity (we previously sailed on Royal Caribbean, Princess and Holland). Celebrity is definitely our least favorite. It's not terrible, just underwhelming. The Infinity is an old ship and definitely has a lot of wear and tear. Pros: -The entertainment for the most part was very good. The Celebrity Singers and Dancers show was dated and nonsensical but we liked everything else. They bring in a lot of acts from outside that are outstanding (there was a group from Britain's Got Talent that was particularly great). The musicians playing throughout the ship during the day were also very good. -The food in the buffet was great. They always had something different and a lot of the food was based on the stop we were in (i.e. Greek food when we were in Greece). We also did the specialty dining in QSine one night for the Le Petit Chef experience (they project a show onto your table and plate). That was very cool and unlike anything I've ever seen. -The Celebrity Shore Excursions were all very good. I liked the tour guides and they gave a lot of good info. We took one in all of our ports except for Dubrovnik. Cons: -We felt like Celebrity was constantly trying to get us to spend money. We were asked to buy drinks or drink packages constantly that we had no interest in. It felt like they were pressuring the staff to sell more packages. We were constantly being handed tickets or fliers for jewelry sales (something we also have no interest in). It started to get really annoying. -We really didn't enjoy the experience in the dinning room. As a table of 2, we were sat mere inches from another table of 2 so it felt awkward. The service was also too slow for our liking but space was the main issue. We stopped eating there because we had no space. -Our balcony door (Room 6094) was broken. This is a serious safety issue. We were locked out on our balcony and had to call down to a guest on the deck below for help. After that, we had to keep the door partially open whenever we used the balcony. This is unacceptable. We did let them know at guest relations but I don't know that there was anything they could do. -Basic necessities were not sold on the ship. The biggest issue was that they did not sell sunscreen. For a warm Mediterranean cruise, this is a huge problem. We used up the one we packed on our sea day and couldn't buy more until we got to Greece. They also don't sell pads (sanitary napkins) or advil in the main store. -There were not a lot of free activities to do on the boat. This made our sea day really boring. A lot of these would be easy fixes (a wider selection of board games and books in the library). Other cruise lines have had activities like stargazing, jewelry making, cookie decorating, cooking demonstrations, etc. that made sea days a fun experience. A lot of the free activities (like a dance class) were out on the pool deck which was too hot and crowded (while lounges and spaces like the theater remained mostly empty). The ports we went to were really nice so we enjoyed the experience but we probably wouldn't sail celebrity again. Read Less
2 Helpful Votes
Sail Date: June 2019
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! ... Read More
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! Embarkation was so very easy with no long lines and a lovely glass of champagne upon entering the ship. We loved our cabins and our statesman Jeremiah was wonderful! Food was wonderful in both the buffet and the main restaurant. We tried the Sushi restaurant too and it was very good. Did the Select Dining and made the reservations a couple weeks in advance based on what we were doing that day in the port. (Did canoe trip, knew we needed a nap, dined later that night) I would strongly suggest doing this so you get a table. We were actually able to sit in the same spot with the same fabulous waiters (Frances and Paola) every night! We upgraded to premium drink packages and were never disappointed with drinks. Service at every bar - also excellent! Shows, bands, all entertainment, dancing, trivia - all fun and never overcrowded. I do not know how they do it but the ship NEVER feels crowded! The pools even do not get super crowded. But 2 times we did have to circle around a bit to find lounge chairs - no big deal to us. The gym was fantastic with lots of machines and ellipticals and freeweights and a yoga/stretching area. Again, never felt crowded. Did not use spa because we felt it was pretty expensive. Shops onboard were great and I got great service and no pressure when I shopped. Ports were wonderful and we did 3 excursions at 3 ports and all of them were very good and very organized. Again, Celebrity just does this RIGHT! And coming back to the ship and getting a cold drink and cold towel after a hot day feels heavenly! Disembarkation was easy and organized. We took a bus (arranged by Celebrity) to airport and, although we had to wait a few minutes and there seemed to be a little confusion about which line we should be in, we got on and got to the airport in time. Overall, I would recommend Celebrity Infinity to anyone who is not expecting slides and waterplay for kids, skydiving areas or ziplines...all those extra things that some cruiselines are adding that we have no interest in at all. Infinity itself is due for a refurbishment and, while it was clean, there are some areas like cushions and carpet which could use an update. Read Less
Sail Date: May 2014
Overall - we loved our cruise. We had a great time on the ship and in port. I got slightly bored on the at sea days because it was chilly sometimes and everyone was wrapped up in blankets at the pool. My husband and I are in our 30s and we ... Read More
Overall - we loved our cruise. We had a great time on the ship and in port. I got slightly bored on the at sea days because it was chilly sometimes and everyone was wrapped up in blankets at the pool. My husband and I are in our 30s and we don't have kids so we were looking for a cruise not crowded with kids that also had a lower average age. Average age onboard - excellent. Hardly any kids and I would say the median was ~upper 50s which is pretty good for a cruise. Embarkation - AWESOME. We were one of the first on board. No LINE! We arrived from the airport at the port at 11:15AM around the time they started checkin. Concierge Class - we didn't think Concierge Class was worth it at all. We were almost first in line to checkin and get on the ship. We got on before everyone else so priority boarding wouldn't have helped. For disembarkation - I would have been happy to wait on the ship til everyone else got off. We did like the afternoon snacks (canapes) in our room but that was the ONLY perk of Concierge (besides the stateroom which we loved) that we liked. Stateroom - Our state room was perfect - loved the balcony. Plenty of space for us and storage. Toiletries provided were not great and I wish I had brought my own. Service - amazing service in restaurants, at the pool, at the bar and our cleaning staff. Guest relations and shore excursions staff left something to be desired. Food & Bars - outstanding. Buffet did get crowded at times and we were rushed once or twice in Main dining room (celebrity select). We did a bar crawl every night. Specialty restaurants were all outstanding! Beverage package - upgraded from classic to premium during check-in and it was worth it to us! we frequently got several cocktails drinks per day that were at least $13 and we only paid the difference. So an $18 glass of wine was only $5. (yes i had several of them) Dining package - we purchased the 4-pack while on board and it was worth it. We basically got to eat at one specialty restaurant for free because of the package. Good thing is that if you go to dinner and then purchase the package later, they can include the previous dinner in the package. Spa - way way way overpriced. I will not go again. I got a Gel manicure which usually costs $30 and it was $110. Massages were over $135 each not including tip. Could have saved us $500 total by skipping the spa. Gym - adequate. We used it frequently. Wanted to do yoga but Classes were not free and you had to sign up in advanced. First day at sea I had a to wait a few minutes for a treadmill but otherwise it wasn't too crowded. Casino, Activities & Shows - not of interest to us. Casino had high table minimums. Celebrity life activities were boring or not interesting. We did quite a bit of karaoke in the sky lounge but it only lasted about 1 hour per night which was sad. Wish there were more after dark activities or places where couples in there 30s and 40s could hangout after dark like a dance club which I have seen on other ships. Port visits - Excellent. Ample time in port which I think is a key pro for Celebrity. Tendering was not an issue. Getting off the ship in time for our early AM excursions was never an issue. We never stood in line to get off. Destination guides handed out on ship were not detailed enough. No full area map or helpful tips on what to avoid. For example - would be nice to know that during peak times you can stand in line for > 30 minutes to take the cable car back down in Santorini and there really is no other way unless you want to walk in donkey poop. Ports Messina (Sicily) - We took the celebrity transfer to Taormina where they drop you off for 3 hours and you tour it on your own. It was overpriced but we liked walking around the pedestrian area of Taormina and had lunch. Kusadasi (Ephesus) - private tour with Ephesus Shuttle from trip advisor. Our guide was waiting for us on time when we disembarked at the port. Nil was extremely knowledgeable about all the history and the excavation of the sites and had majored in Tourism at a university in Turkey. She spoke pretty good English. We first visited the House of Mary and then Ephesus and the Terrace Houses. Then we went to the Basilica of St John and she walked with us to a nearby Mosque. Afterwards we had a wonderful lunch and then Nil accompanied us to the Bazaar because I really wanted to shop a bit. The best thing about the tour is that we went at our own pace and Nil tailored the tour to what we were interested in. Athens - Semi private tour with Yannis Taxi from trip advisor. Our group of 14 mini-bused to the Acropolis from Piraeus port after being met promptly by our driver and our fluent english speaking guide, Eleni (Helen). One thing I loved about this is that my husband and I didn't know any of the other people on the tour. Yannis set up the whole thing which made it a lot cheaper than private. Eleni guided us through the Acropolis and the Museum of the Acropolis with exemplary knowledge and detail. We had time on our own for shopping and lunch in the beautiful pedestrian area of Plaka. After lunch, we visited the Holocaust Memorial and Constitution square for the changing of the guard at the tomb of the unknown soldier. Eleni was EXTREMELY knowledgeable and I wonder if she is not actually a History major. She had extensive detail on everything! Rhodes - on our own. Enjoyed walking around old town and taking pictures. Had wonderful lunch and then took a taxi to Faliarki beach. The beach was so-so. Santorini - on our own. Took the Oia speed boat transfer (booked on Facebook SantoriniPlanet) to Oia to avoid cable-car and donkeys on the way up the mountain. Oia is beautiful and must see! Walked around Oia, took pictures, shopped and had lunch. Transfer includes bus ride back. Boarding buses was chaotic, crowded and people were cutting. We made it on the bus and then got stuck in a traffic jam for 45 minutes because the roadway back to Santorini is not big enough for 2 tour buses to pass each other at the same time. Back in Santorini walked around the beautiful small town, shopped and then stood in line for 30 minutes waiting on the cable car back to the dock around 2pm. When we got back down to the dock, storm was starting to blow in and we jumped on the first tender we saw and we are lucky we did. The shut down tendering after ours for 2.5 hours after due to gusting 70 mph winds. Cable car was also shutdown. Folks were required to be back on board by 5PM and that was extended because people were stuck at the pier. Tons of people had to walk down the long path way that is shared with the donkeys and many elderly or disabled people were injured on the way down. The ship waited for all crew and guests to make their way back onboard after the storm died down around 5PM. Mykonos - planned a kayaking trip but it was cancelled due to the storm from the day before. We didn’t find out about the cancellation until after we were already wandering around our meeting point looking for everyone. Instead we took a ferry to Ancient Delos and got stuck there for 3 hours due to the schedule difference between the first trip out and the first trip back. 3 hours is way too long to spend on Delos and its as only semi interesting after spending days looking at ancient ruins in Rome, Athens, and Kusadasi. After we made it back to Mykonos we walked around the BEAUTIFUL small town and had lunch before tendering back to the ship. Naples - Private tour with a group of folks I met on Cruise Critic. The driver/guide from Naples Tour Service, Salvatore, met us at 7:30AM and first drove us through the mountains on the way to Amalfi so we could see a different view. We go there early before it was too crowded. He stopped a few times along the way at scenic areas for us to take pictures. Once in Amalfi we had 1 hour of free time to walk around town center. Amalfi is small and has shops, cafes and the beach. After leaving Amalfi we drove to Positano along the picturesque coast and the road is not quite big enough for 2 busses to pass which can be stressful but our driver was great! Again we stopped along the way for pictures. Positano is beautiful and posh. We had 1 hour of free time in Positano and walked to the beach and back. By that time, ~11AM, it was starting to get crowded. Next we drove to lunch at La Tagliata which was wonderful! Family style dining. They brought out lots of veggies and antipasti, then we had a pasta course and then dessert. House wine flowed and they gave us Lemoncello with dessert. Amazing view and great value. Everything was 25 euro per person. After lunch we drove to Pompeii and we had 1.75 hours free time. We were pretty tired by that point so we zipped through pompeii and made it back to the ship around 5pm in time for last aboard which was at 6:15PM. Sal was a wonderful guide. He gave us tons of information along the way and plenty of free time. Next time I wish we had gone to the museum for pompeii in naples. Read Less
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.8
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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