1 Helpful Vote
Sail Date: September 2019
We chose this cruise wanting to experience the Edge and the great Mediterranean itinerary. The highlights for us were the cleanliness of the ship, superb customer service, phenomenal food, and we loved the solarium pool. We were able to ... Read More
We chose this cruise wanting to experience the Edge and the great Mediterranean itinerary. The highlights for us were the cleanliness of the ship, superb customer service, phenomenal food, and we loved the solarium pool. We were able to eat in all of the main dining rooms as well as a few specialty restaurants including le petite chef, Fine Cut Steakhouse, and the Rooftop Grill. We loved them all. While having dinner on the rooftop grill, the volcano on the island of Stromboli erupted . So surreal having dinner and watching a volcano erupt. We had drinks on two occasions on the magic carpet. Great spot fo happy hour. Our cabin steward Ricky kept our cabin so tidy. We had a sunset veranda room. Beautiful sunsets, however very hot in the afternoons. We loved Eden as well. Great spot for cocktails and to listen to music. The shopping options onboard were very limited unless you enjoy very high end shops. The only time the ship felt crowded was of course on sea days. Get a spot early if you don’t want to be in the sun all day. It was 95 degrees most days so very warm. Our favorite bar was the martini bar. You just have to give it a try. Definitely a step in the right direction for cruising. We have been on most cruise lines. This was hands down our favorite. We had some amazing shore excursions. Will post separate reviews of those. Lastly embarkation was a breeze. We arrived about 11:00. Since we were checks in online and downloaded our sea pass on the ap, we were on the ship in less than 10 minutes and laying by thepool and having lunch by 11:45. Make sure if you are cruising from Rome that you line up your transfers ahead of time. We used welcome pick ups and it was seamless. Keep in mind that if you are a group of 4 or more, consider using tours by locals or get your guide for private tours. Read Less
5 Helpful Votes
Sail Date: August 2019
This was my 3rd time cruising, 1st time w/ Celebrity. The 2 previous cruises were both with NCL. My review is mostly based on the fact that the food is HORRIBLE on the Edge. I do not know how they could've dropped the ball so low. The ... Read More
This was my 3rd time cruising, 1st time w/ Celebrity. The 2 previous cruises were both with NCL. My review is mostly based on the fact that the food is HORRIBLE on the Edge. I do not know how they could've dropped the ball so low. The buffet is disgusting & greasy; the food messed with my stomach. They also don't even have a sandwich station in the buffet, I mean COME ON... I don't feel like eating prime rib for lunch. All of my meals in the main dining rooms were terrible. I ate in Eden (specialty Michelin star chef) , it was so-so. Definitely not Michelin star quality. Raw on 5 (sushi) was TERRIBLE. Worst sushi I've ever had in my life. My only good meal was in Fine Cut (steakhouse) which was quite good and delicious. I also ate in le grand bistro (French) for lunch and that was a better experience. My Microwaved meal on the flight home was better than most of the food on board! ..Seriously! Aside from the food, the ship is nice... but I don't think it lives up to the hype and publicity its received. NCL's newer ships are just as nice in terms of aesthetics, maybe even nicer than the Edge. I also found the pool area's decor to be tacky. When you see it in person vs in pictures it definitely leaves you flat. Entertainment was also subpar. The singer in the main atrium was HORRIBLE. I couldn't stand her voice for 1 second. The shows are not theater quality like on NCL. Some are good, but most not so much. The comedian, Kevin Jordan was the best though! Captain Dimitrios was also a great captain, very charismatic-- which I think makes the experience more exciting. The Ports were also great. Cabins are nice and spacious. The service at first was pretty good, but as the cruise progressed I noticed the quality of service decreased. It's really too bad the ship fell short, I do not think I'll be cruising with Celebrity again, unfortunately. Read Less
9 Helpful Votes
Sail Date: August 2019
This is our eighth cruise, our sixth with Celebrity. We chose the Edge because we wanted something new, but trusted the company to provide us with the five-star treatment we've been used to. There are reviews from inexperienced ... Read More
This is our eighth cruise, our sixth with Celebrity. We chose the Edge because we wanted something new, but trusted the company to provide us with the five-star treatment we've been used to. There are reviews from inexperienced new cruisers who loved it, and experienced cruisers who hated it (and a few in between). We weren't disappointed, so this review is aimed towards the semi-experienced cruiser who has previously been on Solstice class ships. The positives changes: - Check in and out, no lines at all. Great to get right to your room instead of hauling your carry-on up to the buffet. - Cabins were larger, with decent storage (when you moved all the art out of the way) and the bathroom very easily handled two adults with, shall we say, no small amount of "product". - Infinite Veranda came as advertised, seemed to open up the room, especially light-wise. Amazing to come into Malta and lie on the bed and see castle walls right there. Blackout shutter worked when you wanted it dark, bi-fold doors worked when you wanted light but privacy. - Food was either excellent (Eden, Le Petit Chef), or very good (Normandie MDR, buffet, Pool Grill). Both Eden and Le Petit Chef could be seen as kitschy (hey, its called "Edge" for a reason), but both the food and service were incredible. Our friends ate at the steak house and Raw and said the food was also excellent so if you want only "old school" specialty, you might want to skip the new places and try there. - Service was excellent, a few (obviously tired) crew near the end seemed to fade a bit, but Paul our cabin steward was amazing and our MDR crew very good. - The Flying Carpet was pretty amazing, nice view of Messalina and Etna as we sailed past Sicily at 8 in the morning. When we tendered it provided a great platform (and the new tenders are pretty nice too). When on the pool deck it was a great option from the very busy pool bar. - Cabanas: our friends splurged and got a cabana on the sea day, so I have no idea how much it cost, but it was a great experience, so it might be worth it for some. - Eden: we loved it. Beyond the actual setup, the service at the bar was excellent, the view amazing and during the day, it was a very quiet and uncrowded spot. The actual 10:15 show was fun if you like that Cirque de Soleil stuff, and don't miss the food options, which were a nice change from the buffet for breakfast. - Theater: we're not much into this aspect cruising, but went a few times for talks on the upcoming ports, as well as a couple of shows. Sound was amazing and the screens for the shows were great. - Other entertainment: one great solo male and solo female, (sorry, names aren't coming to me), one great band, one mediocre band. The negative changes (and some quibbles): - Shade. Yes, the Negative Nellies are actually not wrong. The Sunset Bar has little, the otherwise amazing Garden Deck basically none. Maybe this might work in Alaska or the Baltic, but not in the Mediterranean in August. We resorted to pulling chairs into the walkway for a breather. Although I didn't really miss the live grass, at least there is a canopy on the top deck of Solstice class. - Grand Plaza. Ok, not really that negative, but its certainly no Solstice. While many might not miss the atrium with the glass elevators up to the 14th floor, and the new Martini Bar is very nice, with the dance floor, multiple levels and "showtime" bartenders it wasn't near as nice as the Passport Bar. I think more would miss the size (and elegance) of the Passport Bar, Cellar Masters, Ensemble Lounge, the old Martini Bar (with the ice-counter), the World Class Bar, and the Sky Lounge. - Mast Bar is gone, which was my "go to" as you could get a burger and a beer and not have to deal with the Pool Bar. - I'm glad we didn't book the Flying Carpet for dinner: our day in Mykonos was very windy, and while the FC is amazing for drinks or simply watching the coast go by, beware of having to eat with the wind. - Dining: couldn't find out exactly how to move from one MDR to another, so we had to stick to Normandie. As well, we were seated in the far back, and had trouble actually getting into one seat as the curtain was right up against the chair. - Flow to the ship (I mean walking-wise). As we are now missing being able to access the bow (first class only!), its hard to move from side to side as you often have to walk past the specialty dining areas to get anywhere: you can't simply go straight across to get to portside from starboard. - Hot tubs. I have no idea if they are any good because I wasn't about to walk upstairs from the pool...as well, the indoor one had a large number of suspiciously young "adults", i.e., over 16... - Infinite Veranda: window SQUEEEEEKKKKKKEEEEED when used sometimes, which wasn't fun for anyone in the early morning/late nights. As well, the blackout curtain was top-down, which means when you wanted to see what it was like out...you had to open it a bit then duck down... - I couldn't get the much-vaunted app to load on my (not exactly old) tablet. The ones in our group who could get it loaded found that it didn't update automatically, and we even heard one crew member to trust the printed sheets, not the app. You've been warned... - Small quibble: no deck chairs on the lower decks. Nice to find a quiet spot on sea days especially and have a nap with the breeze going by. General Issues (which could happen on any ship): kids. Seriously, I'm not old and cranky enough to always complain about kids having fun, especially on a cruise ship vacation. But the pool was virtually held hostage by kids who continually ran and jumped in, not to mention throwing a ball from one end to the other. Fun for a few minutes but hours of it? As well, we apparently had an entire stateroom full of children with no adult supervision right beside us - both sides. As they didn't have security cards, they would open the deadbolt, they push the doors open (which would then SLAM closed). From the deck plans we saw, every OTHER stateroom has pull outs...so that means families are on either side of couples. How about...a section for quiet couples? All in all, 4 out of 5 stars. Will probably be on the Edge again next year...but...all those modern doo-dads don't appear to be very robust. Unless its refurbished more often than Solstice class, I'd hesitate to book five years from now. Read Less
3 Helpful Votes
Sail Date: August 2019
This is an honest review from a Royal Caribbean Oasis Class enthusiast. Celebrity Edge is beautiful. There were 25 of us, 2 children, 2 seniors, 4 Gen Z, and the rest Millennial Boarding in Rome– disorganized, there was no sign ... Read More
This is an honest review from a Royal Caribbean Oasis Class enthusiast. Celebrity Edge is beautiful. There were 25 of us, 2 children, 2 seniors, 4 Gen Z, and the rest Millennial Boarding in Rome– disorganized, there was no sign where the Edge entrance was, we almost entered another ship. We were dropped off in one area, we had to drag our luggage from limo to drop off (outside the building) to the terminal, to a disorganized luggage check in. Then, we have to ask somebody to tell us where we could enter to check in. Once we were in, it was a breeze. First impression – very modern, did not get the AHH!!! that I was hoping for. Being used to the Oasis class and its grandeur, the ship looked very small. As you enter, there is a pictorial area, then the poured champagne, then you look for your cabin. The chandeliers looked classy, the decors modern. Eden was okay. There was some kind of incense smell at night that was disturbing. We left. Roof top garden, beautiful at night, very hot in the morning. Music – we did NOT find it too loud. Rooms – beautiful. LOVED the IV. No noise issue, no problem with blinds, always opened the balcony. At one time, there were 25 people having a drink in one IV, laughing and talking for half an hour, we never heard the sound outside the cabin. We were amazed. Bed was great, pillows were big and fluffy. Bathrooms – A BIG PLUS, towels need upgrade. Food – A plus, but we noticed a decline in the last three days of the cruise. We were assigned to Cosmopolitan, but have no issue with trying to get in the other three venues. We loved our Cosmo Waiter - Jonathan and Assistant Waiter-Belen. Book the Magic Carpet as you board. We cannot get a booking on the second day. We were planning to try the Specialty restaurants but cancelled and went back to Cosmo. Shrimps were small. Asked where we can get bigger shrimps and the waiter said, that is it!! Desserts were okay Oceanview was very nice, high ceiling and airy. Found it small and some days, one or two buffet counters are closed/empty. We loved the Pizza and the Pizza chef Ramesh. We visit him nightly for our last bite. He made special pizza on request from us. We were lucky to have met Head Sous Chef Jeff. He is in charge of the Specialty Restaurants aboard Edge. As we sat down for dinner Aug 26, our waiter said, “No Menu” tonite. We were surprised. Then came the specialty Filipino food from the kitchen. Chef Jeff made us a dinner we will forever remember!!! Thank you Chef!!! First Aid – my grandson had a bite that got infected. We took him to the First aid station. The doctor treated him and gave us the antibiotics – no charge. Thank you Doctor!! Entertainment and activities – for the seniors who only want to sit around and people watch, this is the ship. For the rest who wants to be active and busy, this is not the ship. There is nothing to do between 7:00am to dinner. The activities being offered are so,so and not challenging at all. In other words, boring. There were three groups of entertainers that were amazing..That’s it. Children Camp at sea – My grand son (8) and Grand daughter (5) got bored and went only once. My grandson was placed in a 6-9 (I believe) level and they were doing dinosaurs and coloring. He was so interested in doing robotics. We asked for him to be moved to the next level and they declined. Staff – A PLUS – our room steward KIMBERLE was an A plus – such a lovely guy, always smiling and accommodating. The EDGE staff made our cruise wonderful!! We chose this sailing for the Ports. We were not disappointed. Tenders – most of the time, the tenders used were from the local suppliers and not the Edge life boat- Semi awful. Only once I have heard that it was used. Most people in our group who used it said it was nice. FINALLY – We loved Edge, but because we always travel together, Edge is not the ship for our active members. And one more very important thing..if you do not have a drink package, there is only ONE place to get coffee (self serve) – you have to go to Oceanview. Read Less
2 Helpful Votes
Sail Date: August 2019
Hi All First want to thank the boards for all the helpful info before the cruise! Our family had a wonderful time on the beautiful Edge. Boarding: (4.0/5): Apparently the port in Rome does not let cars close to the ships. So our ... Read More
Hi All First want to thank the boards for all the helpful info before the cruise! Our family had a wonderful time on the beautiful Edge. Boarding: (4.0/5): Apparently the port in Rome does not let cars close to the ships. So our car service drop us off in a parking lot and we then had to take a bus over. It all ended up okay. Probably the only knock here is that we were not aware of this issue. Past that, once we got to the port everything went smoothly. Rooms: (4.25/5) Beautiful room. The only issue was noise. We could hear movement pretty often above us which made it hard to fall asleep some nights. Housekeeping: (5.0/5) Genuinely friendly, super attentive. MDR's: (4.25/5) Loved the concept of 4 MDR's. It's definitely is nice to have the change of look/menu. The staff again was GREAT in each location. The food was above average in all. Nothing stood out as over-the-top but certainly all above average. Specialty: Eden: (3.5/5) Just not our cup of tea, I guess. Fine Cut: (3.5/5) First off read the reviews about it being loud - but it WAS loud. This doesn't seem like a big deal, but once you're there it is. The food was fine, but nothing you couldn't get in many restaurants in every major city. Rooftop Grill: (4.5/5) 2nd biggest surprise for us. When the weather is right, this is a great place to eat. Unlike fine cut for example that you can do anywhere, finding a nice place to sit outside and eat good food is a treat. Well done! Le Petit Chef: (5.0/5.0) WOW, what fun! This was our #1 surprise as we almost skipped it. This was BY FAR OUR FAVORITE dinner on the Edge. It's done in 2 seatings so your experience all as a group - which is not something I seek out - but is SUPER FUN. We actually were sitting next to someone from Silicon Valley and they said people just don't realize how special this technology is. The room was like a party, we all had an absolute ball. The staff gives extra energy to the room. The food would not necessarily be what I would pick, but we all LOVED IT because of course these little chefs made it for us!! There was very little signage for this, in fact we had to ask someone where this dinner was. The reason we went was because another couple at the pool said it was the best dinner of theirs. Here's the biggest compliment, on our last night we all decided to go back a 2nd time (we tried some items from the alternative menu) and if anything enjoyed it even more because we all saw little bits of the amazing animations that we didn't pick up the first time. Plus we got to see 2 different chefs win the night which was super fun. BIG CONGRATS TO CELEBRITY for giving us a night(s) we will remember. Entertainment: (4.5/5) The shows were a little hit and miss, but overall kept us entertained. Probably the biggest issue was early on they had a group called Barricade Boys and they were great, so it was hard to keep that level up - but overall good. Ports: (4.5/5) Beautiful locations. I will say that we hired private cars/tours on our own and were very happy with all of them. I'm not sure how it would be if we went through Celebrity or just fended for ourselves. So I guess the take-a-way is to look for local companies with very good reviews. Drinks: (4.0/5) We are not huge drinkers (1-2 a day) so we did not do a drink package. The prices were fine. The only knock is that different locations within the ship did not make the same drink the same way which seem like an easy fix. Everything else was really well done. The ship is absolutely beautiful. Each staff member is nicer than the next. You couldn't go 20 feet without hearing some wonderful live music. I cannot fathom how someone could give this ship anything but a lovely review. Thank you Celebrity, we look forward to many more family cruises making wonderful memories. Read Less
Sail Date: August 2019
Cruised the August 19th Almafi,Greek Island. Let me start by stating the ship is a beauty. So, I have a few things and I'm interested what others thoughts are. First Eden, I really enjoyed Eden it was a great space and the Eden ... Read More
Cruised the August 19th Almafi,Greek Island. Let me start by stating the ship is a beauty. So, I have a few things and I'm interested what others thoughts are. First Eden, I really enjoyed Eden it was a great space and the Eden dinner was fantastic. My question is why did they build a fancy entrance that doesn't take you into Eden, instead you come out in a generic cruise ship hallway and a restaurant and a jewelry store befor your actually in Eden. Second, why isn't there any forward facing observation areas for passengers who aren't in the Retreat, standing in the spa or gym to watch to the ship sail into a port is not an option. Finally, the Martini bar, on past cruises we've loved the Martini bar on this cruise nor so much. I'm not sure making it the focal point of activity was the best idea. It was not possible to have a pre dinner drink and conversation because the noise level was to high, there shouldn't be a rock band playing at this bar the volume of there music not only drowned out the Martini bar but also the surrounding atrium. Read Less
2 Helpful Votes
Sail Date: August 2019
We booked cruise as part of our Golden Wedding celebrations. The ship is simply stunning, very understated very chic. We had a Concierge Balcony cabin which was beautiful and had everything we needed. Bathroom was a little bigger than ... Read More
We booked cruise as part of our Golden Wedding celebrations. The ship is simply stunning, very understated very chic. We had a Concierge Balcony cabin which was beautiful and had everything we needed. Bathroom was a little bigger than others we've had on Celebrity ships, though still quite snug. I was attracted to this cruise by the itinerary because we love the Greek Islands. Sadly as a disabled cruiser, I was unable to get off the ship as much as I would have liked because they had to resort to using tenders to get ashore because of weather conditions. Now I come to the piece de resistance, the food on Edge is just fantastic. We ate most nights at Tuscan and the food was outstanding. Every morsel just fabulous. Beautifully served by Tatiana (sorry for any misspelling) who knew all about the menu and ingredients used and she was ably assisted by Ranesh. Anna answered all our questions on the wine and never failed to find just the right wine to accompany the food. The service on board the Edge is just superb. Always discreet, never too much. I really can't praise the staff too much. Our stateroom was beautifully kept by Komang who did a fabulous job. We would love to sail again on the Edge but would have to save very hard as this was a very exoensive cruise. Could I say a very heartfelt thank you to Eduardo of Jet 2 based in Rome, who came to our rescue in Rome airport and helped with my wheelchair and guided us to where we needed to go. If there were 6 stars for dining an d service that's what I would give. My only negative would be the entertainment. It needs a couple of separate pubs. Maybe a nice quiet wine bar and a completely separate music bar for younger guests (adequately soundproofed). All entertainment seemed to happen around the Atrium with everything clashing together. Did it spoil my cruise, not really. If you get the entertainment to the level of the rest of the ship, what a cruise ship you will have Read Less
2 Helpful Votes
Sail Date: August 2019
Our ninth cruise. First with Celebrity. Chosen for itinerary and because we like a new ship. Overall very enjoyable cruise and would cruise again on ship and with line. This is what we liked - and didn't. Overall impression ... Read More
Our ninth cruise. First with Celebrity. Chosen for itinerary and because we like a new ship. Overall very enjoyable cruise and would cruise again on ship and with line. This is what we liked - and didn't. Overall impression of ship. Really impressive. New. Obviously. Modern and stylish. A clear and consistent design and theme which we liked. Grand Plaza buzzy. Restaurant decor pleasing. Eden is a really nice (and we found surprisingly quiet) space - a bit under-used if anything. Theatre particularly impressive. State of the art backdrops and staging. One or two smaller quieter bars wouldn't have gone amiss. Food offer Generally good in both main and speciality restaurants though with possible exception of Eden the SR didn't justify cover charge. Entrees - beef dishes in particular - really very good indeed. Service helpful and attentive. Desserts however lacked imagination throughout cruise... Breakfast buffet good but disappointed by repetitive lunchtime offer (not as good or varied as P and O for example). Entertainment Have read some less than positive reviews but we enjoyed it. Varied and catered for all passengers and tastes. Later shows busy but always found a seat. Production shows quite good and production values and staging very good. Guest entertainers were better than on our previous half dozen cruises and a mile ahead of the awful offer on our last NCL cruise. Pool and Resort Decks. Busy pool area but always found a sun bed (for the whole family). Sufficient bar service. Rooftop Garden and Sunset Bar great spaces for sailaway and into evening. Cabin We were deck 12 concierge class. Best bathroom yet in cabin of similar grade. Liked spacious cabin and information system easy to use. 'edge' balcony however is a waste of time. Preferred traditional arrangement. A gimmick too far? And although we got a deal... So more or less free... Not sure the brochure supplement for CC is warranted. Embarkation etc Was the smoothest of any ship we've ever been on. On-boarding took 5 minutes. Yes. 5. Disembarkation smooth. In port whether at pier or tender getting on and off really quick. The ship has its own tenders which double as lifeboats and they're great. So that was nearly all positive and to be clear we really enjoyed our cruise. But there is room for improvement : 1. Constant upselling of drinks packages for first 2 days. Really annoying. We drink a reasonable amount on holiday but really unless you are on board the ship during the day (we weren't from 9-3 except on sea days) you won't get value from a package. We calculated we SAVED about 500 from NOT buying them. But hey if they're included in a deal, enjoy. 2. Entertainment offer in Eden. Is bizarre. It doesn't work. Vaguely embarrassing. 3. Infinite Balconies. Well I guess it's too late to fix now... But they're pointless. 4. So is the magic carpet... Gimmick. 5. The Cabanas. At around a thousand dollars a day no wonder they're empty. But they use up deck space and obstruct views other passengers would enjoy. I saw about six in use during the whole cruise. And in the afternoon... You could just park yourself in unused ones.. Free. Celebrity... Either re-price or redesign the space? 6. Internet - the packages are simply extortionate. That's it folks. Notwithstanding above it was a great cruise. And the staff - all of them from cabin steward.. Waiting staff.... Bars... Casino... Really friendly and with a caring attitude. Read Less
7 Helpful Votes
Sail Date: August 2019
Oh my goodness there are some whingers reviewing Edge. Ignore them! Ship - beautiful and ultra modern Cabin - modern & spacious. We loved the IV as you get the best of both worlds. Great light in the room. Window was never ... Read More
Oh my goodness there are some whingers reviewing Edge. Ignore them! Ship - beautiful and ultra modern Cabin - modern & spacious. We loved the IV as you get the best of both worlds. Great light in the room. Window was never locked by the captain!! Blackout and mood lighting was v cool. Bathroom was fabulous. Spacious. Double sink. Big shower cubicle. Plaza - awesome. You have to sit and feel it yourself. Look up. Look around. And enjoy. Bands - great feel. Club - cool. Pool - in August so very, very busy. Pool water was clogged as over-used. No pool burners anymore and fewer drinks trolleys. Jacuzzi - simply too hot to sit in so disappointing. Food - passable but not up to our high standards. Had to send a few things back and in Le Petit Chef - which was fab - my steak was awful. Eden tonight!! Dining rooms a bit cramped and difficult to have an intimate dinner. Main shows - ultra modern and setting new heights. 4 amazing voices and best dancers we saw on a ship Ents - generally poor. Cruise Director lacking the presence of others we have seen. Some of his team a bit lazy and arrogant. Pool volleyball consisted of putting up a net, throwing in a ball and disappearing. One comedian on and he wasn’t great but possibly not his fault. Magic Carpet is a great addition. Tenders untra-modern. So if you like modern, just do it! Read Less
1 Helpful Vote
Sail Date: August 2019
This was our third cruise with celebrity. We thought the ship,staff and attention to detail was brilliant. However a few things are now lacking. The dress code for one . On numerous occasions when eating in the main dining rooms we had ... Read More
This was our third cruise with celebrity. We thought the ship,staff and attention to detail was brilliant. However a few things are now lacking. The dress code for one . On numerous occasions when eating in the main dining rooms we had people turn up in shorts . One of these occasions was a young woman in very untidy cut off denim shorts. On our last evening we ate in the fine cut steakhouse again we noticed men turn up in shorts and trainers. Children were in abundance. We have two grown up children so been there and done holidays with family but it was really noticeable just how many there were charging around and especially on evenings at bar areas. On our last day after visiting La Spezia we decided to go up to the sunset bar for a drink to be greeted as we were walking through it by a young topless female. I am no prude but I really didn't think this acceptable at all especially when we witnessed a few young teenager s going around and children. Surely the staff should have asked her discreetly to cover herself up. We feel the cruise company is out pricing themselves. On last two cruises,constellation and reflection they had certain events in the shopping mall . There was nothing like this,everything was so very expensive and obviously catering for the clientele were money is no object. For normal working people who have probably saved all year for their holiday it is a right kick in the face. On a positive note we were stuck in Monaco when the sea got to rough to get on the tenders.While waiting for the ship to move further down the coast to calmer waters around a two hour wait till we got back on tenders,the staff off the ship looked after us so well. Food and drink was brought off the ship to us at the harbour while we waited. Would we do Edge again? No Read Less
8 Helpful Votes
Sail Date: August 2019
Embarkation went extremely quickly on the Edge. We did the check in through the app and got the express pass. It took no more than five minutes to go through security and get on the ship. We went to our stateroom and the sea pass cards ... Read More
Embarkation went extremely quickly on the Edge. We did the check in through the app and got the express pass. It took no more than five minutes to go through security and get on the ship. We went to our stateroom and the sea pass cards were waiting in the mail slot outside of the room. The ship is gorgeous and there are many venues to hang out in and explore. I would recommend checking out the show in Eden. It is a little eclectic, but the performers are very talented. The aerialist show in the club is also fanatic. The evening shows are not to miss and are very high energy. The silent disco is always fun. There is a game show every night in the club, but I was disappointed that the newly wed game show wasn't offered! There are four dinning rooms with various themes. If you do my time dinning, you can eat at any of these restaurants for dinner without a reservation. Filet mignon can be requested even if it's not on the menu. Eden has a fee for dinner, but make sure to check out their lunch offerings. There is also a cafe that charges for coffee and drinks, but the desserts in the window are complimentary. The captain's circle party includes complimentary drinks if you are a returning Celebrity passenger. We originally booked an E4 balcony stateroom. We were in 6283 and unfortunately it's located directly above the Eden outdoor cafe seating area. This area is open all the time and is also a designated smoking area. We like to sleep with the balcony window open and could not sleep because of loud chatter from the seating area below. We could also hear the singers from Eden. We switched to 6169, but it was located directly above the club. While we could sleep with the balcony open, the vibrations from the club were a little annoying since it was all night long. I would just recommended staying away from deck 6 staterooms. The staterooms were beautiful, modern, and had a ton of storage. The bathrooms were also a nice size. I didn't really like the shampoo and conditioner offered as it didn't lather up my hair (maybe it's an eco friendly thing), so if you like quality products, bring your own. I wish the beds were a little softer as they are pretty firm, but after a long day of exploring ports, it's not very noticeable. Celebrity does little things to go above and beyond. They are one of the only cruise lines that still place a chocolate on the pillows at night. When you arrive back to the ship every day, several flavors of water, cold towels, and a snack are passed out. In Monte Carlo about half of the ship's passengers disembarked via tender before the seas got rough. The captain tried moving the ship around to decrease the waves and start tendering again, but was unable to safely do so. He ended up moving the ship 8 miles away to Nice, France and Celebrity chartered buses to bring everyone from Monte Carlo back to the ship. It was only a 20-30 min bus ride, but I'm sure a logistical nightmare for Celebrity! It was handled very well with constant updates and a happy hour discount was offered. Disembarkation went pretty smoothly as well. We were given a luggage tag for a time earlier than we needed to be off the ship, so we went to guest services and exchanged it for a later time. We placed our luggage outside the night before and it was waiting for us when we got off the ship. We took the free port shuttle in Civitavecchia to the entrance and got a transfer to the airport that was much cheaper than Celebrity's transfer. Read Less
10 Helpful Votes
Sail Date: August 2019
We were three adults all over fifty years of age. We each had a stateroom to ourselves. There are no complaints about the ship and its amenities. It is beautiful and impressive. The food was enjoyable. Some of my gripes: 1. The ... Read More
We were three adults all over fifty years of age. We each had a stateroom to ourselves. There are no complaints about the ship and its amenities. It is beautiful and impressive. The food was enjoyable. Some of my gripes: 1. The cruise was sold to us as a mainly adults cruse. There appeared to be more children on the ship than adults. I have four children of my own, so I know what it is like to be around kids and infants. For reasons unknown to me, management placed three children in a room next to the one used by me. They screamed and shouted on a daily basis at all hours of the day. I complained to management on three occasions but this was to no avail. These kids clearly loved jumping and playing in their room. Coupled with the excessive noise I felt and heard constant dull metal thumps. 2. The advertising spin for the ship and the cruise was that it would be luxurious. If you are against standing in line to get your food or being in something akin to a soup kitchen, this ship and cruise are not for you. 3. The prices for additional food and drinks are excessive. The ship is geared to make as much profit as it can on its guests. The ship has a captive customer and whatever you have to pay, you must add an additional 20% service charge to the bill even if you take something out of the cabin bar fridge. As an example, soft drinks are US$3.90 a cappuccino is over US$4. 4. The excursions are unreasonably priced. The ship cancels booked excursions when it does not have enough guests. They apologize to those who they have inconvenienced but it appears that the profit on the excursion is more important than the guest's enjoyment. There are more gripes but I will not bother you with it. I will not recommend this cruise. Read Less
2 Helpful Votes
Sail Date: August 2019
Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska ... Read More
Sailed Aug 10 on 9 day western Caribbean cruise from Rome. As a point of reference I’m 73 yrs old and my lady and I have been on several cruises over the years on different cruise lines. Last year we sailed on the Solstice on an Alaska cruise and it was our favorite ship to date. We thoroughly enjoyed the Edge, but also miss some of the niceties offered on other ships. Pluses: • Boarding and exiting the ship was the easiest we’ve ever experienced. From the time our car dropped us off at the curb & a porter took our luggage, with our pre-check in express passes we were in our cabin in less than 10 minutes. Same exiting the ship. Luggage tags were numbered with the bus number to board for the airport. Very quick process. • One advantage of their concierge class is that on “welcome aboard” day you have exclusive access to one of the main dining rooms open for lunch, thus avoiding the crowded buffet. A welcome touch, as long as you board early. It closes at 1:30pm. • We were in concierge class on deck 12 port side near the aft elevators. Great location. We liked our cabin layout, comfortable bed, and really loved the infinite veranda. It makes the room feel larger and provides a better sense of privacy. The window is the full width of the room and the top ½ lowers electrically. You can sit or stand at the open window with no one staring at you from above or below as on a traditional balcony, and it’s quieter. The cabin attendant lowers a shade in the evening which totally blocks morning light if you wish, but we raised the shade and opened the window at night to enjoy the cool ocean air and hear the sounds of the sea. The weather when we sailed was great for this, although I realize that in different weather it could make the room uncomfortable because the A/C doesn’t run with the window open. • Dining - We liked the concept of four main dining rooms. Each has different décor and offers a bit of variety, although most of the menu is the same in each, with a few choices unique to the theme of each restaurant. We prefer select dining and just go down to dinner when we’re ready, and request a table for two. We never encountered a long wait. There are several extra cost restaurants available. We had dinner at the Petite Chef venue at Le Grand Bistro. My lady thoroughly enjoyed it, and the food was good also, although they did have to re-do my steak which came out very rare when I ordered med rare. We also had lunch there one day. Very nice menu and the food was distinctly better than what was served in the main dining rooms. We also had lunch one day at Raw on Five. We felt the offerings were OK, but not as good as the sushi places we have at home. We purchase the Go Best package with the premium beverage plan. On the Solstice you must present your cruise card(s) each time to order each glass of wine at the restaurants. On the Edge you show it just once and the wine steward returns to keep your glasses filled, an appreciated courtesy. • The buffet was nicely laid out with adequate seating available and the food was pretty good. Waiters come by frequently and offer to bring you bottled water, more coffee or alcoholic beverages. There is nice pizza station at the back area and also a small bar there. One day I complained to the bartender there that he didn’t have the premium wine we preferred. As I went back to my table a supervisor appeared and offered to bring us the wine I wanted. Nice touch. • Before we sailed I was dubious about the Eden lounge and the Edenist thing, but I found the lounge to be excellent. Beautiful layout, quiet and comforting to visit through the day and into the night, with easy listening music or soloist playing as you look out to the ocean at the rear of the ship. The Edenists appear briefly at dinner time at the Eden specialty restaurant. We dined there one night and felt the experience was exceptional, and the best we had on the ship. It was quiet and intimate, with personalized service. A four course meal is presented with two choices for each course. As a couple we each selected different choices and shared. The presentation is unique and enjoyable. The Edenists are a mythical creation of performance art, a bit strange but fun. They do a show in the later evening which was not to my taste however. Cirque du Soleil meets Star Wars. Just too weird for an old guy. • The Magic Carpet is fun. We went there a couple of times to enjoy a drink at the bar and lounge. It’s cantilevered out from the side of the ship and having the open ocean around you on three sides is nice. When it is lowered down for tendering it becomes a more friendly way to get on and off the ship. • I liked the new smart phone app that is new on the Edge. You can use it even if you haven’t signed up for the WiFi package. You can make reservations with it, see the deck plans and cruise information, and even set the lights & air conditioning in your cabin and open you cabin door. Negatives: • We enjoyed the Sky Lounge on the Solstice, which looks out to the front of the ship. On the Edge the entire front of the ship is sequestered for Suite passengers. They have their own pool, retreat area, bar and restaurant. The rest of the “lower element” must be content in the “back of the bus” so to speak. • Not enough shade. Aft on the top deck there is a really nice Rooftop Garden area and an adjoining specialty restaurant Rooftop Garden Grill. This is a beautiful area but we couldn’t use it most of the day because there are no shaded areas. Not everyone is comfortable sitting in direct sun in the hot summer. The same is true at the Sunset Bar around the corner at the rear of the ship. We felt the Sunset Bar on the Solstice was a nicer design, more inviting. The design on the Edge feels like a sterile plastic afterthought stuck in the rear of the ship. • Too crowded. The Edge has about the same number of passengers as the Solstice but it feels much more crowded. It’s really not a ship designed for kids, but there were lots of noisy kids on board our cruise. On an “at sea” day we went up to the pool deck at about 10:30 in the morning and there wasn’t a single lounge chair open anywhere near the pool or even in the Solarium. • The Grand Plaza and martini bar on this ship is a large space open to surrounding decks above. It is very noisy with either bands or recorded music and the loudness migrates up to the specialty restaurants on the decks above. In the evenings it is crowded and challenging to be comfortable, with kids all around, even by the bar. Many people come in casual clothing. The atmosphere is just not very inviting, and lacks the quiet sophistication of the one found on the Solstice. • On the Solstice, the concierge’s desk is located right in the concierge area of the ship. He gives you his card with phone number and you can walk over to see him or just call him on the phone. He was very helpful and accessible. There isn’t a way to easily contact the concierge on the Edge. No direct phone nbr and you have to walk way down to deck 5 at the front of the ship before the theater entrance to his small office. It’s as though they want to keep his existence as secret. • We’re not into a lot of the activities available but did go to two of the shows in the theater. Found them creative and unique but not particularly to our taste. In summary, we spoke with many other passengers during the cruise and found a recurring theme. People on their first cruise, or who hadn’t cruised often, love the Edge. Passengers who are veteran cruisers almost all said they wouldn’t sail on this ship again. It has the feel of a large resort hotel rather than the nautical allure and intimacy of other more traditional ships this size. As beautiful and modern as it is it lacks a “comfy cozy” feel many sophisticated travelers expect in a cruise ship. This is a comparatively expensive ship to sail on, so it’s reasonable to expect very good service, food, etc. We felt the service was very good but the food could have been better, generally speaking. It’s nice, as older travelers, that the Edge holds only about 2800 passengers. We’ve been on bigger ships and didn’t like them at all. We’re not into water slides or rock climbing and huge crowds. It would seem the Edge is not suited for families with kids, but we were disappointed to see so many on this cruise. Read Less
1 Helpful Vote
Sail Date: August 2019
Chose this itinerary for the ports. Highlights were Eze/Monaco having lunch at Chateau Eza, Portofino lunch at Taverna del Marinaio, and trip after cruise to Bergun Switzerland staying at the Kurhaus Bergun. It is part of Swiss Historic ... Read More
Chose this itinerary for the ports. Highlights were Eze/Monaco having lunch at Chateau Eza, Portofino lunch at Taverna del Marinaio, and trip after cruise to Bergun Switzerland staying at the Kurhaus Bergun. It is part of Swiss Historic Hotels First day after immediately landing in Rome we took a private tour with Rome- Limousine Tours and Alessandro. He was very reliable and very knowledgeable about his Rome. He is a licensed tour guide and his wealth of knowledge was apparent. We also took a stop for the best espresso ever. Ask him about that. He picked us up from airport and was waiting inside. We then spent 3 or so hours touring Rome. He was very careful where he parked keeping in mind our suitcases. He either parked in a location he knew someone or parked by police stands. Second day we took our own trip to Isle of Capri. If we were to do again I would immediately get on boat for Blue Grotto and buy those tickets down the port front to the right past the main square landing area. I would also buy tickets for ferry departure to go to Capri before that day. We had to wait in long lines for both things. Highlight of Capri taking funicular up to main Capri and going thru beautiful gardens up top for spectacular views and pictures. Along way we stopped at awesome place for limon ice cream-Cafe Morgano. Third Day- cruise day Fourth Day- Mallorca Formula One Tours- driving hillsides of west side of Island. Taxi cost approx $25. Beautiful scenery. Standard shift on all cars. Fifth Day- Barcelona Montserrat- beautiful church and the Black Madonna. Try to get to area early. We did trip by our own accessing train station by taxi from port. Had an easy time. Was very beautiful. Long lines though to see Black Madonna. Headed back to Barcelona to eat at the beach- Xiringuito Escriba for the best Sangria and Paella down on the beach. Sixth day - Sea Day Seventh day- Monaco Lunch at Chateau Eza. Need to make reservations early before departure but you will be in for best views ever. And really fantastic gourmet food. Also stopped at the Casino and played a few slot games all while looking at the beautiful expensive cars parked outside. Seventh Day- Portofino Visited churches, castles, lighthouse El Faro and had great limoncello. Ate at the best restaurant ever- Taverna Del Marinaio. Ask for Paolo and tell him Shari from Texas sent you. We had the absolute best vino and pasta along with fresh octopus that was divine and lemon and olive oil fresh fish. Trust me on this one! I know I wrinkled my nose also but it was excellent- the octopus. Eighth Day- Cinque Terre Found a link on how to do this area in one day. Started in furtherest town away- Monterosso and visited beach. Then went to Vernazza and loved scenery. We left cruise night early because we were headed to spend three nights in Switzerland. We spent night in Manarola at DePaulin Hotel. Rooms are air conditioned. Loved our host who greeted us with Limoncello. We had a wonderful dinner at Trattoria de Billy for test another awesome meal with most spectacular sunset ever! Spent the final days at St Moritz, Bergun and Zürich Switzerland. Embarkation and disembarkation went very smoothly. Absolutely loved our trip!!! Enjoyed celebrating our 30th anniversary together!! Feel free to message me for more details if needed. Read Less
5 Helpful Votes
Sail Date: July 2019
Sometimes, the best things in life are not planned. All my life, I've said I was going on a Mediterranean cruise. I didn't know when or how--I just knew it was going to happen. I, February, we were out of state, on a short ... Read More
Sometimes, the best things in life are not planned. All my life, I've said I was going on a Mediterranean cruise. I didn't know when or how--I just knew it was going to happen. I, February, we were out of state, on a short trip, when my husband received a late night phone call from one of his sons, asking if we'd be interested in cruising on the new Celebrity ship with them. My husband is retired, and though not stingy, he does watch his money. We already knew we were going to Costa Rica the second week of July with another one of our eight children, so we just said we couldn't make it happen. Our son called us back and asked if they took care of the airfare to Rome, if we would go. We looked at the link they had sent us and saw $1847 and my husband said we could probably do it. Mind you, we've only cruised Princess, Royal Caribbean, Holland America and Carnival before, and the only time we had a balcony was on the Alaskan trip with Princess and an ocean view with HA, so the most we've probably ever paid was for the Alaskan trip (around $1200.00). We called around 10:30 PM to book it, and after he hung up, my husband told me they had charged him double the down payment. My sister and I looked at him and told him that was for two people, not one. He thought the $1847 was for both of us. He slept on it and we decided the next morning that we would call and cancel before April 25. My birthday was April 1 and his was April 15, so we decided we'd treat ourselves and keep our reservations. Then, we noticed a drastic price drop, so we called and took the four perks option, rather than upgrade our room. We knew after booking, we would be in Cabin 7101 and it was at the very front of the ship. We liked the layout and really thought we'd have access to the front of the ship (we did not) to stand out and enjoy the water. I usually only drink coffee, tea and lemonade, and purchase 1-2 drinks a day, so I did enjoy having the premium drink package. Probably a little too much! We arrived home form Costa Rica on July 16 and thought we would have nine days to enjoy being at home and resting up for our next journey, but my sister-in-law passed away on the Friday before we were heading to Rome on the next Thursday, so we packed our suitcases early and headed to Illinois from east Texas on Monday and left after the funeral on Wednesday to head back home. We arrived home at 1:30 am on the 27th, I did payroll for a company I work for, along with 2 loads of clothes, and we headed to DFW for our flight to Rome at 8:00 am. We got to Rome at 7:00 am on the 26th, dropped our suitcases off and headed to the Vatican and Sistine chapel for our pre-booked tour, then on to the Coliseum for that tour, before eating at a little café outside our hotel and crashing until the next morning. Operating on about 3 hours of sleep up until this point ( I had the darn middle seat, so my husband could have the aisle seat) I just knew I could relax on the cruise for the next week. But darn----the Edge was so exciting and beautiful, I was afraid I would miss something if I relaxed too much. The ship itself, is different from any I had ever been on before. She's sleek, she's modern, but she has all the charisma that makes a person want to enjoy every minute on her. I really like our cabin and it was the best and largest inside cabin I had ever stayed in. The bathroom was almost luxurious (mind you, this is only an inside cabin). The wall switch for the a/c and lights was very convenient. There was plenty of storage. Our bed was so comfortable. Our steward, Franco, was very attentive and after I asked for ice once, he usually saw I had ice in my room at all times. We are early risers, but from our busy schedule the previous week and maybe one martini too many the previous night, we slept until noon one day. I have not done that in 20 years! At noon, I hopped up, anxious that I might have missed an activity. I did enjoy watching A Star is Born while relaxing one afternoon in the Rooftop Garden. The pool did always seem to be full, and I would like to throw all the towel clips overboard. I still don't see why people can't be decent and take turns with the lounge chairs and don't see why the clips are even allowed. But, we can swim every day at home if we choose, so I just laid out a little and read. We always had set dining times on my other cruises, so did not know what to expect with select dining, but it ended up working out well for us, and we never had to wait. We enjoyed every restaurant. We even enjoyed the buffet, and we usually avoid it on most cruises. The servers always acted happy to see us, even if they had not seen us before. I worried that the service would not be as good, if they didn't see us for most meals. The wine selection was excellent, too. We also never felt rushed, as I was afraid we might. It was a tossup if we enjoyed Normandy or Cosmopolitan the most, but we did like to the other two, also. I also blame the coffee bar and sweets for my extra five pounds from the cruise. I thought the shows were good, but did not understand the one in Eden. My granddaughter loved it, though, especially when she and her dad were encouraged to participate. So, just remembering the smile on her face keeps me from thinking it was a waste of my time. I enjoyed all the singers and the bands. I loved sitting in the Martini Bar and listening or dancing to the bands and singers and we also enjoyed The Club. No matter what we were doing, we would always swing by The Club on the way back to our room. We had so much fun with our son, daughter-in-law and her family, enjoying the karaoke and the dancing! My husband and I had trouble with our internet and wifi connection, but every time it messed up, I went to customer service and they took care of my problem within an couple of minutes. Our keys stopped working at one point, and they also dealt with that problem immediately. We booked the scenic Naples-Positano tour and loved every exhilarating minute of it. The only tour we booked before we got on ship was the Train to Florence. We also did the scenic tour of Cannes, Nice and Eze. The Monaco tour was very informative. With the traffic being what it is in some of those places, I wanted to book a tour from the ship, just in case there was any trouble getting back to the ship. The only mistake we made, was doing a beach day in Isla de Mallorca. The taxis or services are happy to drop you off at the beach, they just will not pick up you. Dry or not, if you have any beachwear on, they will not let you in their vehicles, because of the sand. We were afraid to hop on a bus, not knowing where they would take us, so we hooved it back from Cala Mejor to the ship. Thank heaven for my Chacos, but it was still a long, sweaty trek! About midway back, I would have gladly ridden in the back of a chicken truck! I worried about going to a beach where tops are optional with the grandkids, but they never even noticed. I truly feel the excursions offered from the ship gave me glimpses of what life in the places we visited is actually like or what it was like in the past. My husband is very active, but has drop foot on one side from a previous injury, so we were very careful in our choices. Any of the tours, even though some were described as strenuous, were fine with him. At Eze, he did end up sitting at the restaurant while I made a quick trip the rest of the way up the mountain. But, the people at the Shore Excursion area can answer almost any question you may have about any of the tours. Embarkation and Disembarkation: Well, this is what sealed the deal for us! It really wasn't a process at all. I did have a slight problem when one of the agents asked to see something that we had put in our suitcase before handing to the baggage stewards. I went back and the lady at the table told me to tell him it was ok, they had what they needed on file. When I ran back, he said ok, and we took off. We kept thinking, "When are we going to have to stop and wait?" And, we never did. For disembarkation, we put our luggage out before 9:00 the night before and the next morning, when they called our number, we walked straight off the ship to the area where our luggage was located. Very easy! I am kind of upset with Celebrity because it will be much harder for me to book a cruise with anyone else after sailing on the Edge. I travel with my sister and her husband much of the time, and also some other friends from my area, so we usually do RC, Carnival or a more budget-friendly line, but I have to admit, I felt spoiled with Celebrity. I did not know what to expect, but I am happy to say that whatever my expectations were, they were exceeded! Thanks for a wonderful time! Read Less
4 Helpful Votes
Sail Date: July 2019
Our last cruise was onboard a MSC ship and almost put us off cruising for life so bad was the experience fortunately our week on the Edge was a million times better and has restored our faith in cruising starting with a smooth check in ... Read More
Our last cruise was onboard a MSC ship and almost put us off cruising for life so bad was the experience fortunately our week on the Edge was a million times better and has restored our faith in cruising starting with a smooth check in followed by a lovely warm welcome onboard and welcome drinks and then been able to leave our hand baggage in our stateroom where we met our brilliant attendant Mistan who as we had a last minute change of stateroom made sure we got our luggage delivered to our new room and then did a great job for the rest of the cruise. We had one of the controversial infinite balcony staterooms and have to say we loved it as it made the room feel so much bigger and brighter. We used the four MDRs and the food and service was great, we only used one specialty restaurant the Rooftop Grill but we didn’t think it was worth the extra money. We had breakfast in the Tuscan Restaurant where we were in the capable hands of the lovely Captains Club hostess Elizabeth and her great staff. For lunch we picked a quite spot in the Oceanview or went to the Eden Cafe.We did our own thing in port staying ashore for a couple of hours so can’t rate the shore excursions, then back onboard to enjoy a quite ship.We loved the variety of nightly entertainment particularly the silent disco, ship bands and the love it or hate it Eden show, certainly something for all different tastes. We availed of the extend your stay option at the end of the cruise as we were staying on in Barcelona spending another day onboard using the pools and whirlpool, coffee in Cafe al Bacio and lunch in The Oceanview, certainly beats queuing for taxis in the heat and waiting for your hotel room to be ready. In summary what we got was attentive and friendly staff, great food and service, great entertainment and a beautiful ship plus lovely fellow passengers. Read Less
13 Helpful Votes
Sail Date: July 2019
My wife and I cruise extensively. We love Celebrity ships for service at par with 6 stars luxury cruises. Smart ship design with multiple areas where one can enjoy smooth music, drink, conversation is another undeniable attribute of all ... Read More
My wife and I cruise extensively. We love Celebrity ships for service at par with 6 stars luxury cruises. Smart ship design with multiple areas where one can enjoy smooth music, drink, conversation is another undeniable attribute of all Celbrity ships. Edge managed to lack all the above. Service in all public areas is below average. Pool is small for the ship and is further squeezed by several lounges semisubmerged in the shallow part of the pool. Occupants of those lounges naturally being served drinks and food.I am not sure if that is the main reason or just a contributing factor but water in the pool is far from clear. It was totally uninviting FOOD in main dinning room was average. Menu DID NOT CHANGE for the duration of the cruise. Buffet affords usual fare, typical for cruise ship. Nothing special. We did not visit any specialty restaurant. DRINKS. I have never spent time in line waiting for service in the bar at any other ship. Edge was the first. DISEMBARKATION. Magic Carpet is a great innovation and made departure from the ship to tenders a breath. CABIN. We decided to book infinity room based on description on Celebrity site. This is the most non-functional poorly conceived design one can imagine. It is pretty much expensive ocean view cabin. If window is open room temperature immediately equalize with one outside. Shutters planned to isolate room from “ opened” balcony do not provide one. In order to close the metal drape to darken the room requires chairs to be moved inside of the cabin. Nightstands are very small ( size of shoebox) with a half of the surface occupied by standing lamp. One of them deemed unusable completely by the room phone. In bathroom long sink eliminate most of the vanity surface. Wardrobe has no room even for cloth, obviously forget about placing suitcase there. EXCURSIONS. We chose this trip because of great itinerary. Service provided by local guides was appalling. The main goal of most of excursion was to bring group to a local prearrange store. I am not even mentioning misinformation about Pisa Florence trip with stop at a local leather factory became a substitute for Pisa. Level of information provided was very poor. OVERALL. Value for money poor. Service below Celebrity level. Disappointed Read Less
4 Helpful Votes
Sail Date: July 2019
We had a wonderful time on this cruise, but there are some things we feel Celebrity could improve upon. We are a couple (early 50s) with a teenager. Here is our take on the experience: -The itinerary: Amazing! Rome, Naples, ... Read More
We had a wonderful time on this cruise, but there are some things we feel Celebrity could improve upon. We are a couple (early 50s) with a teenager. Here is our take on the experience: -The itinerary: Amazing! Rome, Naples, Livorno/Florence, Monaco, Cannes, Majorca and Barcelona. -The cabins: We had two connecting Infinite Veranda cabins. The cabins were light and comfortable. The connecting rooms made it possible for our teen son to have space and his own bed. He is very tall, so the trundle would not have worked. I caution families that crowding into one of these cabins can be done but would be extremely tight. The extra "bed" is a day bed with a trundle. The connecting door is in the wall between the two cabins, but if you have younger children, you would have to either have one of the adults in with them or bring something to prop open the door(s) in between the two cabins, as they shut automatically and were hard to open. -The Infinite Veranda: Not terrible, but this is not comparable to a real veranda. Also, they open electronically, so how long before they all start to malfunction? We probably wouldn't choose Edge again for this reason. -The family experience: There were tons of families on this cruise, and we were told, 600 children on board. We are a family, so that was fine, but if you are looking for a cruise without a lot of children, this is NOT it. If you are a family who prefers a quieter experience, this could be good, but you would be frustrated at times -- as we were -- with the crowds. The pool was so crowded every day that our son (a teen) didn't want to go in. We couldn't blame him. It didn't appeal to us either. It was murky from all the people crowding in, and the loud music was going all the time. Even the solarium pool was crowded at times with adults (often loud!) who couldn't get space in the regular pool. This is the type of thing we expected to avoid by choosing Celebrity. On the plus side, there were many activities for the whole family, and we enjoyed ourselves. -The ship overall: Gorgeous and trendy, but the "gated community" concept of the suites and the special retreat area makes the rest of the ship feel more crowded. We have cruised Celebrity twice in the past (Constellation and Eclipse), and we never felt we were on a crowded ship. Edge had crowds EVERYWHERE. -Dining: They really push the speciality restaurants on Edge, and we did try Eden one night. It was fine and different with the live actors, but nothing spectacular in terms of the food. Also, having four regular dining rooms means you don't have a relationship with your "regular" waiter, and the service is compromised, in our opinion. The buffet was great, but it was very crowded at peak times. -I would never complain about having the opportunity to take such an amazing vacation on a beautiful ship to see this part of the world. We feel fortunate to have done this, and we had the time of our lives. However, I wanted to provide some balanced information for those who are considering whether to choose Edge. -Bottom line: Edge was a good time and a gorgeous ship, and we are glad we went but would not be attracted to this ship in the future unless the itinerary was the draw. Read Less
1 Helpful Vote
Sail Date: July 2019
The celebrity edge is definitely a different cruise ship so if you decide to go on this please go with an open mind! There are many wonderful things about this ship as a state rooms are beautifully laid out with ample storage, wonderful ... Read More
The celebrity edge is definitely a different cruise ship so if you decide to go on this please go with an open mind! There are many wonderful things about this ship as a state rooms are beautifully laid out with ample storage, wonderful beds and modern streamlined design. The food in every venue was well prepared and delicious! If you have never experienced a silent disco I encourage you to try it! It was brand new to us, we are in our 60s, but we absolutely loved it! It was a total blast! My honey doesn’t really like to dance all that much, but he thoroughly enjoyed dancing for several hours each time! Please be aware that if you have anything that requires guest relations, the lines were always quite long. This is where we had our most disappointing experiences as we had a couple of issues and we found that the staff were very polite, however none of them were empowered to make decisions and were completely ineffective. When having to talk to supervisory staff, we found at the top of the food chain the gentleman was incredibly rude to not only us but we heard him being impolite too many other guests with issues. He simply did not care whether his guests were happy or not! That’s what I found the most disappointing as we have sailed on Viking in the past and found that everyone on those ships wants the customer to be happy! Also on the edge as I’m sure most Celebrity ships there is the constant up selling of everything from a drink package, to a massage, to $300 bath salts! It gets annoying in my opinion! Read Less
2 Helpful Votes
Sail Date: June 2019
Had Sky Suite 10159. Room nice but not big. Similar to a nice hotel room. Balcony again on the small size but adequate. Service - fantastic. Butler could not do enough for us. Waiter, assistant waiter and Sommelier in Luminae - fantastic. ... Read More
Had Sky Suite 10159. Room nice but not big. Similar to a nice hotel room. Balcony again on the small size but adequate. Service - fantastic. Butler could not do enough for us. Waiter, assistant waiter and Sommelier in Luminae - fantastic. We had a party of 7 - 4 adults and 3 young kids. Treated exceptionally wherever we went in suite area. Suite guests have their own part of the ship, including a large retreat lounge with 24/7 service and Concierge who could not do enough for us. Suite guests also have their own pool area and bar. Would thoroughly recommend the "suite" life - it is exceptional on the Edge. Ship itself was innovative and experiences were different from normal cruising. In suite area, photographers were non existent which made a nice change. No cheap sale events and formal nights (renamed evening chic) were on port days. There were 2 evening chic nights in the 7 day cruise. Staff very attentive. In summary, good changes to normal ship cruising, excellent food and service. Just as an added extra, we did a back to back - the 2nd cruise was in Concierge Balcony class. The review of our cabin is extremely different. If you want a traditional balcony that you can sit out, close off your cabin door and enjoy the fresh air, then it has to be a suite. Read Less
3 Helpful Votes
Sail Date: June 2019
There is no doubt Celebrity Edge looks good. All those Kelly Hoppen greys and beiges. But does it feel good? Well not to this seasoned traveller. Celebrity have made a great effort to lower the age demographic of their passengers. They ... Read More
There is no doubt Celebrity Edge looks good. All those Kelly Hoppen greys and beiges. But does it feel good? Well not to this seasoned traveller. Celebrity have made a great effort to lower the age demographic of their passengers. They have succeeded - but I think at the expense of the older guest. Take the bars: I want a comfortable lounge to enjoy a drink. The biggest bar is the Martini Bar on Deck 3 but the seating is on the edge of a three-deck high atrium. Yes it looks impressive. But it feels cold and impersonal. The nicest space is the Al Bacio coffee bar lounge on Deck Four. I took to getting a drink from the casino bar (also on deck four) and carryimng it through to the Al Bacio lounge. So I noticed did others. In fact Al Bacio does serve some limited drinks in the evenings and the solution would be to open it as a full bar plus coffee after say 6 o'clock. I and many others in my age group like to hear a pianist or a classical duo. Alas - Edge is an almost non-stop diet of over amplified pop music. Even worse there are designer muzak tapes on a loop in the restaurants - designed presumably by someone who didn't try listening to them every day. The atmosphere on the Magic Carpet - the bit that hangs over the side- was much better. For one thing -- being outside you couldn't hear the music. It is an idyllic place for those balmy evenings in the Med. I got that "all fur coat and no knickers" feel about the Speciality restaurants - especially Eden. It is approached via a dark mirror glass room, negotiating a series of twisted floor-to-ceiling columns and lit only by twinkling ceilng lights. What's that all about? And Aquaclass passengers dining in Blu have to pass through this for every meal. The food itself was good though not exceptional and it certainly wasn't helped by being served by a girl dressed in rags and a man, also in rags, wielding a stick. Adam and Eve? Caliban? Le Petit Chef and friends features overhead projections of animated figures dancing on your plates as they prepare each course. Entertaining - certainly. But sadly the animation food looked a sight better than the food we actually received. Neither restaurant was worth the extra money. On the plus side - the three main non-paying restaurants were all excellent. Great friendly service, a wide choice of dishes all very well presented and tasty. And no gimmicks.The a la carte breakfast in the Cosmopolitan (I think) was particularly enjoyable and a better choice for me than the scrum at the buffet! The cabins are very well designed in general. But I was in a single cabin (and God Bless Celebrity for thinking positively about we solo travellers), Again the Hoppen influence looked good- but there was enough hanging space for clothes but only one shelf (under the safe) and no drawers. What to do with the smalls? And the plus side: The best shower I've ever found on any ship - proper walk-in, no clingy curtains and a powerful spray. Bliss. The single-panel control for everything including the excellent air conditioning, the window and the blinds, was a definite plus and the ability to transform the cabin into an infinity balcony was fun. Other pluses: Embarkation at Civitaveccia was a dream. Almost straight aboard and keys waiting outside the cabins. Disembarkation was equally smooth with lots of staff on hand to guide us all to the correct buses. And as always the biggest plus of all - the cheerful, efficient , friendly staff who are keeping this ship spotlessly clean and who do put the customer first. Especially the younger customer! Read Less
6 Helpful Votes
Sail Date: June 2019
We are a married couple in our 50's who cruise a lot, especially living in South Florida. We have been cruising in Europe for the past several summers with the last few being on Celebrity. Our first cruise with them was in 2010 and we ... Read More
We are a married couple in our 50's who cruise a lot, especially living in South Florida. We have been cruising in Europe for the past several summers with the last few being on Celebrity. Our first cruise with them was in 2010 and we love how the line has evolved. The Edge is definitely not your Father's cruise ship! It has a young, hip and sexy vibe. We had a wonderful cruise aboard the Edge. We thoroughly enjoyed our Infinite Veranda cabin and the entire ship. It was incredibly hot but we made the best of it. We had been in Amsterdam the week prior and spent a few nights in 100 degree weather in Rome; luckily we had planned on just relaxing at the beautiful pool at our hotel, the Rome Cavalieri, a great decision! We ate at Fine Cut, Rooftop and the Magic Carpet specialty dinners. We cancelled our Eden dinner because we just could not face another big dinner lol. The rest of the dinners were spent in each of the 4 dining rooms as we had select dining. Being a couple made it very easy to get a table. We never waited. We thought that Tuscany had the best service and friendliest staff. Our favorite specialty item was the short rib appetizer in Cosmopolitan. The magic carpet dinner was lovely, we did the late seating at 8:45 when sailing away from Livorno. It is typically offered 2 times per week with 2 seatings each. You need to book it immediately when you get to the ship. Both nights had sold out. Fine cut was good with the only complaint being the shrimp cocktail; it wasn’t cold and firm like it should be. We didn’t eat much breakfast but did make the late buffet breakfast on 2 mornings. There was a nice variety. We really loved the pizza, a nice thin and crispy crust which has been absent on most cruise lines lately. Our IV cabin was great. We never closed the glass doors and left the area open giving us the extra space. It’s a whirlwind of a week with little downtime to sit around but we did open the window when leaving port and taking a nap. We were too tired to notice if the AC was shut off or not when opened so I can’t comment on that. The weather was terribly hot so I like the fact that we had the extra space. If we had a “normal” balcony I don’t think we would have gone out on it much with the weather. When I did the British Isles cruise I never opened it once as it was just too cold. This is a great benefit. The cabin is decorated nicely and very modern. I loved the large bathroom but it did take away some closet space. There was not much floor space inside the closet so I left my shoes outside of it next to the couch. You can charge your phone on only one side of the bed and not the other. They should have included an outlet on both sides. The desk is shorter with a box containing electrical outlets taking up space. I did like the lighted vanity mirror. The shows are different from the usual and contain a lot of acrobatics in the theater, club and Eden. There are no broadway showtunes shows. We enjoyed the live performances and especially loved the duo, Gilley and the Girl; they performed Eagles, Carol King and James Taylor, etc. there was a great Whitney Houston show as well as a Jersey Boys show. The Eden show is at 10:15 offered 4 times a week. We saw it one of the nights and enjoyed it. The ship is gorgeous with interesting artwork, upscale shops and a great boutique, sexy vibe. There isn’t bingo or ice sculpting or line dancing or any of the old school activities like you may be used to. There were many large extended families from all over the world with lots of children. I did notice the kids on our sea day as it was difficult to enjoy the pool without being splashed. Speaking of the pool: I like the ledge to sit on and the loungers on it but there is almost no spots to get some shade. Where there could be loungers they have placed cabanas which are peculiar because they are behind the pool facing away and don’t seem very desirable. All in all we loved the Edge. It’s always difficult to enjoy everything the ship offers on an intensive port itinerary but I think we did a pretty good job seeing and experiencing almost everything. Read Less
4 Helpful Votes
Sail Date: June 2019
We are cruisers and wanted to check out this newest Celebrity offering. We were not disappointed. It is a magnificent ship. Embarkation and disembarkation went without a hitch. Love the infinity balconies. Really adds space to the ... Read More
We are cruisers and wanted to check out this newest Celebrity offering. We were not disappointed. It is a magnificent ship. Embarkation and disembarkation went without a hitch. Love the infinity balconies. Really adds space to the cabins. The themed restaurants were all good. Everything we ordered was perfectly done. We tried two of the upgrade restaurants - Le Bistro and Eden. The experiences there were like nothing we had seen before and, if possible, the food was even more excellent than the regular dining rooms. Service was impeccable everywhere. We thought the shows appealed to younger people. Lots of energy and lots of talent. Music throughout the ship was good. We did particularly enjoy the acrobatic shows. We never had a problem finding a place to sit and relax. The casino was terrific. We even won a couple of jackpots. Drinks were free to anyone playing. No minimum play requirements needed. Guest relations went above and beyond to help us find our lost luggage and gave us necessities to get by. Our luggage never arrived but we were not made to feel out of place. All in all, the Edge exceeded our high expectations and we will definitely go again. Read Less
5 Helpful Votes
Sail Date: June 2019
Truth be told I was not loving this cruise coming up as I read all the lower rated reviews and was pretty sure this new Celebrity ship wasn’t for me. My husband and I haven’t been on a large ship in years our last cruise being with our ... Read More
Truth be told I was not loving this cruise coming up as I read all the lower rated reviews and was pretty sure this new Celebrity ship wasn’t for me. My husband and I haven’t been on a large ship in years our last cruise being with our sons perhaps 15 years ago. I had images of crowded embarkation lounge waiting an hour plus to board, long buffer lines and with mediocre food and equally mediocre entertainment. I was pleasantly surprised none of these experiences materialized. First embarkation was literally showing up having pre-checked in prior and just showing our barcoded tickets and passports. We’d sent headshots ahead of time so we got our room keys, kept our passports and headed aboard. Nice! First impression of our cabin which was a Celebrity Suite was okay. There’s an oddly wide hallway into the cabin that takes up too much room leaving the bedroom area cramped. The hallway also has no function other than an entry way into the room so it really was a wasted space. While the bedroom area was separated from the living room area, the doors separating the two spaces were glass but opaque. You couldn’t lie in bed and see out to the balcony to have a view. Another design oddity. The bathroom was the least efficiently designed space and a source of irritation all week. The toilet has a separate room with a single sink and the tub/shower was in another room with a door separating the two rooms. The connecting door was unnecessary and just an annoyance as you have to go through two doors to get to the toilet. The tub is shallow maybe 10” high and at most marginally functional. The shower had great water pressure which made up for the disappointing tub. The sink in the room with the tub is an oddly long single sink leaving little room on either side for toiletries and makeup. We made do with my husband using the other sink with the toilet that also had a single sink with a medicine cabinet. A single bathroom without separate doors and a double vanity would have been more functional and would have made the space feel larger. The living room area and balcony were the best features of the cabin. There was a coffee table and ottoman and the room is nicely decorated in beige and cream with bold orange accents. The balcony furniture allowed for sitting out with drinks or dining at a small rectangular table with chairs. No complaints there. Overall the Celebrity Suite has 450 square feet but a lot of it is wasted space (hallway), cramped (bathrooms & bed area) and designed poorly (bedroom no view, bathrooms in general). With the Celebrity Suite cabin we did have access to some private areas like the Retreat sun deck which has a small pool, a bar and large deck area with loungers and other seating options some even covered all at the front of the ship. There’s also the Retreat lounge which is like a comfy living room where you can get coffee, light foods, wine and drinks all day. There’s also the Luminae restaurant which served breakfast and dinner but more on that under restaurants later. We left from a Rome and did a combination of Celebrity shore excursions and some on our own. Notable for Celebrity were the Fragonard perfumery/St Paul de Vence I own for its art and Nice tour with a wine tasting. We’re very familiar with the Med so we did other tours on our own but felt that the price, service and length of the Celebrity tours were very good. Ship space in general is lovely and surprisingly not crowded. Celebrity designed the ship well to disperse people throughout the ship depending on your interest. The main pool area on our one sea day while it was fairly full did not feel cramped given the various seating options on multiple decks. The two jacuzzis are martini glass shaped and given the upper deck level access kept usage relatively low. Dining options are plenty and we definitely tried the pay for venues like Raw on 5, Steak, and the Rooftop Grill. We also ate several times in the private suite only Luminae restaurant for all our breakfasts. With made two order eggs versus a steam table it was nice to be able to order off a menu for breakfast. The dinner menus were more limited in choice and I am a fussy eater so I can only say my husband enjoyed it more at night than I did. I’m also allergic to shellfish which half the menus contained which limited my choices. I’ll take my husband’s word the food was really good that he ordered. There’s been criticism about the entertainment on this ship but we found it surprisingly good. The theater shows are edgy with a large semi-circular backdrop that has projection images and lighting that complements the singing on stage. The Eden lounge is eclectic and may not be everyone’s cup of tea with all the posing and acrobatics. The entertainment in the main open area lounge on deck four was solidly good as well. We strangely loved the silent disco night and would totally do it again given the chance. Final thought about the Edge. The profile of the ship is inelegant. Totally irrelevant unless you appreciate beautiful yachts like I do. Despite it’s ugly appearance the ship sail experience is incredibly smooth and quiet. The decor all over the ship is elegant, sleek and smartly designed if you take my cabin review out of the picture. Would we do this again we asked ourselves and the answer is yes with a caveat. We’d do it again with family as the ship is extremely family friendly but probably not if it was just the two of us alone. Read Less
2 Helpful Votes
Sail Date: June 2019
My overall thoughts about this boat are amazing. Great service, beautiful, spacious suite, delicious food, great private lounge and pool for suite guests. Boarding the ship in Rome could not have been any easier - took 5 minutes. We stayed ... Read More
My overall thoughts about this boat are amazing. Great service, beautiful, spacious suite, delicious food, great private lounge and pool for suite guests. Boarding the ship in Rome could not have been any easier - took 5 minutes. We stayed in a sky suite on the 10th floor and could not have been happier with the room. It was spacious, had lots of storage, huge shower and bathroom and overall was perfect for us. The service on the boat was amazing. The housekeeper and butler for our room we so friendly and helpful. They brought us whatever we needed and always struck up conversation. The waiters and waitresses at the suite restaurant Luminae were incredibly nice and knew us by the end of the cruise. The food at all of the specialty restaurants was amazing and the desserts were even better. We went to the main dining room one night but it did not compare to the food and service at Luminae and the specialty restaurants. The entertainment on the boat was incredible. The kaleidoscope show on the first night and the speakeasy show in the club were my favorites. The edge crew (the dancers) were amazing at dancing and had tons of energy. The singers were mostly great and the guest performers were amazing. The Marcus Terell show was amazing. One thing to know about the entertainment is that it is mostly geared towards a younger crowd with songs from Cardi B and Adele being performed. The acrobat show in the club was very impressive, especially sitting in the front row of the club. The theater was also designed very nicely. The shore excursions were disappointing though. We did a blue grotto and tour of Capri excursion during the Naples stop and it was not worth it. The tour guide was terrible and rude and we waited hours to go into the blue grotto after paying 900 dollars for an excursion. We decided to cancel our other 2 excursions and explore on our own for the rest of the trip. The retreat pool was beautiful, quiet, and private and I wish I could have spent more time there. Disembarkation and embarkation was easy in almost all the ports even with tendering. However the Mallorca port was very disorganized for disembarking the boat and reaching the city. Overall the experience was amazing and we have already booked 2 more cruises on Celebrity Edge Read Less
Celebrity Edge Ratings
Category Editor Member
Cabins 5.0 4.0
Dining 4.5 4.2
Entertainment 4.0 3.2
Public Rooms 4.5 4.1
Fitness Recreation 5.0 3.9
Family 3.0 3.9

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