6 Helpful Votes
Sail Date: October 2016
We just returned from Castles along the Rhine and we're still excited about it. This being our first cruise ever we may not be the ones to ask but we cannot say enough good about this cruise line and our experience. We were encouraged ... Read More
We just returned from Castles along the Rhine and we're still excited about it. This being our first cruise ever we may not be the ones to ask but we cannot say enough good about this cruise line and our experience. We were encouraged by our travel agent to try Uniworld when we told her we were thinking river cruise. From the pick up at the airport on we continued to be impressed by the attention given to us by every staff member we encountered. We arrived early in the day and our stateroom not yet ready. We waited in the lounge where we were welcome to eat and drink anything from the late breakfast, the dining room lunch and the bar. Once settled we were very happy with the size of our stateroom and the amenities within. Plenty of storage space and a comfy bed. Taking many of the offshore excursions we found the guides were very knowledgeable, easy to understand, friendly, willing to share and answer questions. Every meal was a feast for the eyes and the tummy and service was great. Many of the staff made you feel as though you were long lost friends and you were the only one in the room. Always eager to visit, share local info and keep your tummy and glass full. Our captain was very present, friendly, and eager to share his knowledge as well. Because we enjoy cocktail hour before dinner we came to know a little about the wait staff and enjoyed chatting with them. They took good care of us. Hooray for Sylvia, Mariya and Nesta. The entertainment nightly was always fun and engaging. It created a very lively, fun and relaxed atmosphere We would do this trip again and highly recommend it. We are looking for our next Uniworld excursion and can't quite decide which it will be. Thinking about Danube Discovery & Prague. The only thing that could possibly make this any better would be if we could take the staff from this cruise along on our next. PS The two small villages, Kaysersberg and Riquewihr made me want to look for a place to live and have my belongings shipped. Stunning views along the way, lovely and quaint little villages. Read Less
Sail Date: October 2016
Our travel agent suggested we try Uniworld for a river cruise. Together we chose Castles Along the Rhine. We were greeted at the airport in Amsterdam by a Uniworld representative and soon we were whisked away to meet our ship, the River ... Read More
Our travel agent suggested we try Uniworld for a river cruise. Together we chose Castles Along the Rhine. We were greeted at the airport in Amsterdam by a Uniworld representative and soon we were whisked away to meet our ship, the River Empress. We were impressed that Uniworld made that drive for just the two of us. We were greeted again at the ramp of the ship and shown to the lounge where we were welcome to anything to eat and drink until our room was ready. We enjoyed some coffee and juice and soon after enjoyed a huge and beautiful buffet lunch in the dining room. Once our stateroom was ready we were gladly settled in and in awe of the beauty and amenities within. Everyday with Uniworld was an outstanding experience. The tours were informative with excellent, well spoken, easily understood, English speaking, knowledgeable guides. All the staff and crew were kind, courteous & helpful and enjoyable to interact with. We especially liked the evening entertainment as it kept the crowd lively and engaged. We will definitely do this again, in fact we are working on that as I write. Read Less
River Empress Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 5.0 4.6
Entertainment 3.0 3.9
Public Rooms 4.0 4.8
Fitness Recreation 4.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 4.5
Enrichment 2.0 4.2
Service 5.0 4.8
Value For Money 5.0 4.5
Rates 4.0 4.7

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