Sail Date: May 2019
My husbands dream vacation has always been to go to Alaska. We finally saved enough money to go. He is handicapped. We took a land & sea tour, May 14 – 26. It all started with the molded wheel being totally broken off ... Read More
My husbands dream vacation has always been to go to Alaska. We finally saved enough money to go. He is handicapped. We took a land & sea tour, May 14 – 26. It all started with the molded wheel being totally broken off when we arrived at our room at the Denali Lodge. It’s very hard to break them off. I did go to the front desk & the baggage department to report it & advise them their staff should be more careful when throwing luggage around. I also had to go to the front desk 4 times to get a new room card, as our door wouldn’t open. It was very hard for me to go back & forth with my back. They finally sent someone to fix the door. It took over 2 hours to get it resolved. We stayed at the Denali Lodge for 2 nights. We put out our tagged suitcases & wheelchair to be transported to our next hotel, the McKinley. Our luggage arrived but not our wheelchair. The manager was gracious enough to call the Denali. They told him our wheelchair was there and they would send it directly to the Cruise ship Royal Princess. The unacceptable nightmare began there. We had no problem boarding the ship. We never received our luggage until 11am the next day, no wheelchair! We find out that we were assigned to 3 rooms. Our luggage was found in one of the other 2 rooms. We checked with guest services every day. They did give us one of their wheelchairs, but I couldn’t push or maneuver it as I have had 2 back surgeries. My husband has a lightweight transport chair, which I can maneuver. I tried using it for the 1st excursion at Skagway. I couldn’t maneuver it, he even tried pushing me. We weren’t able to go ashore at Juneau because there was no shuttle. We did do a shore excursion at Ketchikan because a bus picked us up right at the ship. We were confined to only part of the ship due to our lack of a wheelchair that I could maneuver. We were at least fortunate enough to be close to the elevators. Luckily we had transport services at the airport for both of us. 11:30pm on the evening we returned home I received a phone call from the Golden Princess asking me where we were. He had our wheelchair. He said they didn’t return to port until June 1st. I emailed lost properties when were returned. Received a return that they have 2 weeks to respond. We had another trip booked for June 5 - 9. We had to borrow a scooter from a friend. Unfortunately it broke down on our 2nd day. Now we have the added expense of fixing their scooter. We were fortunate enough that we had brought 2 of our grandchildren along. They were able to push both of us in wheel chairs. I received a call while on our trip on June 8th, advising me that our wheelchair was being shipped via FedEx. We received it yesterday; June 12th. My husband has had 5 ventral hernia & 2 back surgeries. He has neuropathy in both his feet & lower legs. He also walks around the house with 2 canes. As I stated earlier I have had 2 back surgeries and am in need of another. I feel Princess Vacations could have been more sympathetic as they ruined our Alaska dream vacation. This Alaska vacation was a total disappointment & waste of our money. I feel everything that happened was totally unacceptable & avoidable. Read Less
6 Helpful Votes
Sail Date: March 2019
The Regal is a Beautiful Ship, great places to get out of the sun and relax. We have been cruising for 15 years. Until now we have only cruised with Carnival. We have found a new love for cruising with Princess, and we will not go ... Read More
The Regal is a Beautiful Ship, great places to get out of the sun and relax. We have been cruising for 15 years. Until now we have only cruised with Carnival. We have found a new love for cruising with Princess, and we will not go back to Carnival. This is our second cruise with Princess. the Regal Princess is elegant and sophisticated, tablecloths in main dining room EVERY night! Princess is what Carnival used to be when we first started cruising. Princess has fun activities and parties but they are not wild drunken events you will find on a Carnival ship. Nothing against Carnival but our wild party days are gone, now we just want to relax and have fun without all the excessive drunk people, unattended children running in the hallways and loud music everywhere you turn. We have already booked our next cruise with Princess, 15 days to Hawaii. Read Less
1 Helpful Vote
Sail Date: January 2019
Our excursions booked through the ship were out of this world ! We experienced the Rasta village, swimming with sting rays and even atv in the rainforest. We had a blast and everything was perfect ! We’ve cruised on this ship in the ... Read More
Our excursions booked through the ship were out of this world ! We experienced the Rasta village, swimming with sting rays and even atv in the rainforest. We had a blast and everything was perfect ! We’ve cruised on this ship in the past and we’re just as pleased but this year out western Caribbean excursions were out of this world cool ! Almin from the buffet will give you the best cut of beef every time. Regine will make you fresh pasta dishes in her skillet and sometimes almin even makes grapes at the station. The staff is exceptional. Our stewardist of our room was amazing he figured out our schedule quick and cleaned up after our gym shower and had us referent mid morning and again in the afternoon . Everything was as it was hoped to be and more. We even put down another deposit for another future cruise ! After that one it’s to the ruby circle for us ! Read Less
Sail Date: January 2019
My husband and I wanted to do a cruise. A friend recommended this cruise line; we had never been. We embarked at FLL. Embakation was smooth and the staff were pleasant. Hand sanitizer everywhere and staff encouraged use. The room was ... Read More
My husband and I wanted to do a cruise. A friend recommended this cruise line; we had never been. We embarked at FLL. Embakation was smooth and the staff were pleasant. Hand sanitizer everywhere and staff encouraged use. The room was clean and of a decent size; it was an interior room. The deck level was also perfect, didnt feel too much of the ship’s movement. However, after the first two night, the toilet had an unpleasant odor. Dining opportunities were endless, some we had to pay for but a few dining experiences incl in price. We did anytime dining and had a chance to dine formally and visit the buffet as well. Also, there were the different food spots like a pizzeria, burger spot, ice cream. Alcohol was an extra price, with several spots to drink. Food options were great and you didn’t have to pay extra for ‘fine dining’. It was a Caribbean cruise and and ports of call were good with lots of fun excursions. When the attendant comes to turn for. Your bed, they leave the an agenda of the following days events and any invitations you might have. I like that on board there was lots to do including getting a workout. The pools and hot tubs were taken pretty early, and ppl wld stay there for extended times. Hard to get one, the hot tubs that is. It was mixed population but noticed a lot of older adults and seniors. I liked this cruise line; it didn’t seem old or dated it run down. And there was no craziness happening like some incidents I hear about on other cruise lines. I would do this one again. It’s not very expensive, Using dollar signs to rate, I wld give it $$$. Read Less
7 Helpful Votes
Sail Date: December 2018
We sailed on the Princess Regal December 16 - 23. We took a multi generational trip with four 80+ year old grandparents, adult children ranging from 19-24 and ourselves early 50"s. The boarding process was the best we have ... Read More
We sailed on the Princess Regal December 16 - 23. We took a multi generational trip with four 80+ year old grandparents, adult children ranging from 19-24 and ourselves early 50"s. The boarding process was the best we have experienced; the entire process took about 25 minutes from port to our cabin and they allowed us to board prior to the noon check-in time (outstanding). Keep in mind, our embarkation included two people in our party that needed wheelchair assistance. We had a balcony cabin and it was well kept. Rooms on cruise ships are all pretty much the same and are nothing to discuss. Our daughter and her boy-friend were "upgraded" from an interior cabin to a balcony with an obstructed view- Obstructed view included a full tender outside of their balcony. I think they would have preferred their interior cabin since the crew was doing maintenance on the tenders and in Grand Cayman they were launching the tenders for service which made most mornings very noisy. On embarkation day, we were issued new medallions as well as the traditional cruise card. Princess did provide a lanyard, card holder and medallion holder which was nice to keep it all together. The medallion allowed entry to your room (the device does not deactivate like the magnetic cards)), allowed for charging some drinks/products very quickly and allowed for easy exit from the ship. I believe it was one of the first cruises that the Regal used this device in its entirety. The medallion is in the early stages so it will probably become better when you don't have a card AND a medallion. We pre-paid for the internet package for one device and the internet worked well. If you are planning to use the internet, I highly advise pre-paying for it because the packages cost more once on the ship. If you choose not to use the internet the Medallionnet allows you to electronically access the schedule of activities and message others in your party. We ate seven nights in the main dining room and had excellent food and service. Bar service was good and they have improved by no longer harassing young 20 somethings regarding photo ID to show proof age (shouldn't age be part of the account when they ring you up?). Now for the ports of call, Princess Cays always provides a nice beach day with some very expensive activities. Falmouth was outstanding. Great tour company and organization. We did river rafting on the Martha Brae and they had a nice swim area with a waterslide, pool and little man made falls. There was no pressure to return as they had buses running back to the cruise ship hourly. Grand Cayman was a disaster! I have been to Grand Cayman 9 times and the last four times I have refused to get off the ship. Why? Typically there are 6-8 cruise ships in Cayman when we have come and the pier is extremely small and with a 20 minute tender ride each it really is not that much fun. I like to stay on the ship and enjoy a relaxing day. The day we arrived in Cayman there were 6 ships in port. Princess was one of two ships that had to use the rescue vessels to tender their passengers. The four tenders used only held ~150 passengers at a time. Smaller ships in port (and part of the Carnival Corporation fleet) had dedicated open air tenders that held 300+ passengers. Obviously there is no coordination at the Carnival corporate level The Regal had about 4000 passengers and to add insult to injury there was trouble getting into pier (per the rumors - only one pier was operational for all the tenders in port). The result was my kids spent 3.5 hours trying to get ashore for their excursion and never made it to the pier in time. The return tender lines were 2+ hours of waiting in 85F sunny weather. The ship was delayed almost two hours which then resulted in a delay in arrival to Cozumel. I get there can be glitches while cruising and there can be issues outside of the control of the officers and staff. My main disappointment was lack of reacting to the situation and the lack of communication to the passengers about the issues. Honesty would have been a better approach. The captain the next morning did an apology announcement and bought all passengers a glass of wine at dinner. Additionally, the excursion staff refunded the money (no questions asked) for my kid's excursion. It was an unfortunate situation. I would prefer not to have Grand Cayman on the itinerary as they do not have a pier and it is a too popular destination for all cruise lines. Cozumel was a packed port but had great pier access and we choose to spend the day at a beach club. Activities on board were fun. This cruise had a better mix of ages which allowed for a great time for our entire party. Typically, Princess has an older crowd but with all ages it made for a really fun trip. Debarkation was fantastic, again we needed wheelchair assistance but we were off the ship and at the airport in 20 minutes. Closing thoughts - we were traveling with elderly people and Princess accommodates that really well. We also used the Luggage Forward service that partners with Princess which is phenomenal if you can get your luggage together 2 weeks before the cruise, it just magically arrives in your stateroom. Movies Under the Stars is one of the best features on any cruise ship especially during football season! Read Less
1 Helpful Vote
Sail Date: December 2018
The advantage of club class is not great enough for price difference. Although the dining staff was exceptional, the table side preparation in the advertising is limited to a head water preparing sauces or adding one or two meal choices to ... Read More
The advantage of club class is not great enough for price difference. Although the dining staff was exceptional, the table side preparation in the advertising is limited to a head water preparing sauces or adding one or two meal choices to menu. After doing the math I could of paid 14 specialty dining in lieu of the price difference for Club Class. Cruise Lines also can not be trusted for numbers in ship statistics, i.e. it said the regal should have 3400 guests, what they don t tell you is that can go to 4000 or more, straining resources to clean and disinfect. First part of cruise at 3400 was great staff enforced washing hands or using sanitizer, second cruise 4000 hard to get a table, staff to busy to properly disinfect tables or enforce use of sanitizers upon entering. If I had know they would load the ship to 4000 would not of booked it. We both caught horrible viruses and are now on antibiotics. We did everything using the sanitizer washing hands and even had clorox wipes. However if you overload the capacity of the ship, people load the elevators unreasonably as they are fed up waiting. If you take a cruise near the holidays or breaks, you should change the slogan from Come back new to Come back viral. I felt bad for handicapped customers as when a ship is oversold it makes it difficult for them. Long story short we are on antibiotics hoping to get better soon. Of course it can happen but I still believe that if the cruise had limited capacity and done a better job at cleaning we could have avoided getting so ill. Paying thousands of dollars for Club Class mini suite and getting sick is not worth it. Not to mention difficulty of navigating buffet or getting a table. Last cruise for us. Also internet pricing kept changing from booking time to departure. At one point it said unlimited was complimentary to platinum with medallion class. A few months later it was removed and we got an email that we would only get the original 250 minutes allotted for Platinum. Calls to cruise line was unable to verify why they changed the policy and do not retain the policy at time of booking. Last time cruisers. Read Less
4 Helpful Votes
Sail Date: October 2018
We wanted to see the fall colors in New England and Princess had the right time frame for us. The ship was very nice and the food was good, some meals better than others. The entertainment was good. The cabin was real nice and bigger ... Read More
We wanted to see the fall colors in New England and Princess had the right time frame for us. The ship was very nice and the food was good, some meals better than others. The entertainment was good. The cabin was real nice and bigger than I expected. We took Six shore excursions and I didn't think they were really worth the money we paid for them. Services were great, room service was fast and the cabin was always cleaned and when ever we got back to the cabin we always had a full ice bucket. Embarkation and disembarkation went very smooth. Overall we had a good time on the cruise and enjoyed all the entertainment we went to see. We ate one night in the Crown Grill and one time at Sabatinis. I enjoyed the Crown Grill better than Sabatinis because I like Steak more than liked the food at Sabatinis. Read Less
1 Helpful Vote
Sail Date: September 2018
the service was great. The food was very good. The shore excursions were a bit short on time to see anything. Dinning room was excellent and the waiters were very good. It was a nice look ship and I would sail on it again. Ports very nice ... Read More
the service was great. The food was very good. The shore excursions were a bit short on time to see anything. Dinning room was excellent and the waiters were very good. It was a nice look ship and I would sail on it again. Ports very nice and clean. The room had a bad smell like old smell and had to keep the door open to the balcony just to be able to breath. The bed had a mattress pad that looked like someone had peeded on it. It had big stains on both sides. Other than theses things I did enjoy the trip that went across the Atlantic for 5 days with out seeing land but there was plenty of things to do. There was also an emergency on board and it was handle quickly and very professionally. The Capitian keep us informed every step of the way which was very good. Read Less
6 Helpful Votes
Sail Date: June 2018
We choose this cruise for the excellent itinerary, quality of Princess food, cabins and amenities. I would rate this cruise excellent in all these categories. The passenger logistics in handling the movement of passengers on or off ... Read More
We choose this cruise for the excellent itinerary, quality of Princess food, cabins and amenities. I would rate this cruise excellent in all these categories. The passenger logistics in handling the movement of passengers on or off the ship and other required on-board activities, such as customs, were so bad that my wife and I will be very hesitant about taking any future Princess Cruise. At Guernsey the line-up for the return tender took over 2.5 hours while the one at South Queensferry was at least 1.5 hours (this probably caused by all shore excursion tour buses arriving at the same time shortly before the advertised time for the last tender). Given that many of the passengers were seniors, Princess should be much more considerate of their difficulties in standing in queues (at times in the sun) for such extended periods. Other than those dealing with passenger logistics, all crew members were extremely helpful and obviously very concerned about passenger satisfaction. It is a pity that all of this was overshadowed by the lack of passenger concern / satisfaction demonstrated by those managing passenger logistics. Maybe this comes with such a large ship - seasoned Princess passengers seemed to know to arrive at the designate meeting area at least 45 minutes ahead of the designated time to presumably be at the head of the queue. On that basis their total wait time may have been 30 minutes shorter than that endured by those that arrived at the designated location only 15 minutes early. The key question for my wife and I is: do the slightly superior cabin, food and ship amenities adequately compensate for the terrible passenger logistics or should we go back to Holland America where we have had excellent cruises with nominally lessor cabins and food. Most likely the itinerary will be the deciding factor. Read Less
1 Helpful Vote
Sail Date: March 2018
Finally were able to get clearance to get away. Choose these cruises (b2b 2/25 - Western Caribbean and 3/4 Eastern Caribbean) and got the same room for both cruises. This is the 9th and 10th cruise with Princess and have now got to say ... Read More
Finally were able to get clearance to get away. Choose these cruises (b2b 2/25 - Western Caribbean and 3/4 Eastern Caribbean) and got the same room for both cruises. This is the 9th and 10th cruise with Princess and have now got to say that things are not getting any better. Have been to all ports before so knew what to expect and was not disappointed. The ship itself was beautiful and very well kept, the cabin was a normal Princess balcony cabin and the service by both the steward and the wait staff was excellent. The food is going down hill. One night the menu said Filet Mignon but in reality it was leftover steak on a stick and you could only get it cooked "medium"; mine was so well done that I could not eat it. In order to see a show you had to get to the theatre at least 45 minutes early and if you were disabled even earlier then that. The show were good when you had a chance to see them. All in all, I may be looking at other lines. Read Less
Sail Date: February 2018
We love to go to the Caribbean when it is cold at home. We started with 16 days on the Crown and then walked across the parking lot and got on the Regal for 14 more. This was our first time on the Regal and it is definately a change. On ... Read More
We love to go to the Caribbean when it is cold at home. We started with 16 days on the Crown and then walked across the parking lot and got on the Regal for 14 more. This was our first time on the Regal and it is definately a change. On the up side Horizon Court has had a major upgrade and we were very inpressed! Not only was it totally redesigned but it was well laid out and easy to get around. We felt the quality and variety of food was far superior to the old design. There is also a greater seating area and we never found it hard to find a table, On the down side we missed having a quiet promenade deck with a quiet shady place to sit and read. The staff was amazing! Everyone was very gracious and eager to help in any way they could. This was supposed to be a Medallion Cruise but after the early rollout it had be limited to only a portion of the cabins and unfortunately we weren't in theat group this time. We did get to enjoy some of the benefits however. We had a 40 inch flat screen TV in the cabin with "On Demand" current movies. We are Elite and also had unlimited internet on 1 device for each person. It's a beautiful ship and we would go again if the ports appealed to us. Just know it is really a BIG ship so if walking is an issue you might want to be sure your cabin was centrally located to make it wasier to get around. Read Less
1 Helpful Vote
Sail Date: January 2018
Princess has so many wonderful ports this was our 15th cruise with Princess. This was the first time for us to book a Handicapped room it exceeded our expectations. My husband has Parkinsons and we were able to enjoy a cruise even with his ... Read More
Princess has so many wonderful ports this was our 15th cruise with Princess. This was the first time for us to book a Handicapped room it exceeded our expectations. My husband has Parkinsons and we were able to enjoy a cruise even with his challenges. We chose The Regal because we had not traveled on the Royal or Regal Class to date. We decided we would be able to enjoy the ship even if we may not be able to go on many excursions has we have in the past. It was a wonderful experience and everyone was so helpful. There was a slight break out of the Norrel Virus with 20 people who all went on the same excursion.The captain informed the passengers immediately and the crew kept the contenment to only those few people. They cleaned and follow preventive messures to keep all other passengers safe. The ship is beautiful and very comfortable. Read Less
1 Helpful Vote
Sail Date: November 2017
went on a this ship when it was a brand new one everything is nice and the employees were great, the only thing I can say bad about it was the stairs and elevator was at the end of the Promenade and not the center and you had to go ... Read More
went on a this ship when it was a brand new one everything is nice and the employees were great, the only thing I can say bad about it was the stairs and elevator was at the end of the Promenade and not the center and you had to go up one floor and then down to get to the dining area. The customer service is in the weirdest place it is off to the side and in the middle of the deck The food was very good and they catered to the special needs I have on what i can and can't eat. they made a special menu up for me to choose from every night. And made it very good and delish. The entertainment was good also and very funny. One sea days you have a lot of thing to pick from to keep you busy if you wanted to, the movies under the stars were first run movies and the popcorn and ice cream was good and free. Read Less
Sail Date: September 2017
The Cooler weather and the ports of the British isles and Copenhagen were the primary reason for booking this cruise. Also, booking had to be on a ship with an available handicap accessible room. I did complain to Princess about the ... Read More
The Cooler weather and the ports of the British isles and Copenhagen were the primary reason for booking this cruise. Also, booking had to be on a ship with an available handicap accessible room. I did complain to Princess about the width of their utility carts being a problem for someone with a scooter, however. The linen carts don't present a problem, But those utility carts are wider and unless parked perfectly, impossible to pass if you need a mobility aid as I do. Even though weather prevented our arrival in two ports, the ships staff did their best to entertain us. And the last minute addition of Manhattan, was a real plus. I was disappointed with the lecture series on true crimes. I thought the presenter was bumbling, and lacked a professional presentation style. Meals were fine. Service was always excellent. I found the ship too large, though, and I really missed easy access to the promenade deck. The lack of portholes and doors to the outside promenade deck made the ship feel claustrophobic. Walking on Deck 16 wasn't an adequate substitute...so far from the water and glassed in. Read Less
2 Helpful Votes
Sail Date: March 2017
This is our second time on the regal. This time we took the kids and we knew the regal would meet at least 90% of our expectations for their first experience. For anyone that wants a good cruise it won't disappoint. It's not the ... Read More
This is our second time on the regal. This time we took the kids and we knew the regal would meet at least 90% of our expectations for their first experience. For anyone that wants a good cruise it won't disappoint. It's not the most luxurious cruise money can buy but certainly way above most. In speaking with those who have many cruises under their belt they come back for the same reasons. It's not a party ship and is not geared to young families as with Disney. It's a cruise experience with something for everyone who want a relaxing cruise with above average food and most of what you expect is included. My only complaint this time was the entertainment, as it wasn't as good as the first time. Our youngest although an adult gets motion sickness and therefore for anyone who is susceptible to motion sickness, needs to be on a big ship as with the regal. I've been on a smaller ship and unless you are lucky enough to have calm seas throughout that's not where you want to be. We had two days this time with moderate seas and the regal and its size eliminates the effects of 10-15 ft swells pretty well.E Read Less
3 Helpful Votes
Sail Date: February 2017
We are not new to cruising. We have been on 4 Royal Caribbean Cruises and a Disney Magic. We joined friends on this cruise. The Atrium was absolutely stunning no ship compared. Now to our Stateroom, Emerald 202. I personally chose the ... Read More
We are not new to cruising. We have been on 4 Royal Caribbean Cruises and a Disney Magic. We joined friends on this cruise. The Atrium was absolutely stunning no ship compared. Now to our Stateroom, Emerald 202. I personally chose the deluxe balcony un-obstructed view because it was advertised as having 305 sq.ft. I was so disappointed in the cabin size. It felt like the smallest cabin we had every been on with the smallest balcony. Our friends said it had a larger bathroom but I would have rather had a smaller bathroom with a larger stateroom and larger balcony. My suggestions were as follows for future designs in cruise ships. NO coffee pots in the room and is so needed. Had to go to the 16 floor to get morning coffee. 1. The toilet paper holder was on the left side in back of the toilet. You therefore, grabbed the Kleenex box next to your hand. Someone did not think that one out. 2. Washing your hands on deck 16 before dining is a fabulous idea, the bad design of the sink was germy and disgusting. They put in a vessel sink that allowed splashing on the wall and the floors the mat you stood on was always soaking wet. Try removing the vessel sink and installing a farmer type rectangle sink that is high and wide and deep, you would control the splashing from happening. Also instead of reaching for a paper towel, install the new power dryer for your hands above the sink. Please send me a free cruise for that suggestion and I will give you a great review!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The Anytime dining was great but even though the two main dining rooms were gorgeous and the staff was excellent, the selection was terrible. We chose the dining rooms twice and were very disappointed in the staff entertaining us and the food was very unimpressive and not tasty. We chose one drink package before we left. That was the dumbest thing we ever did. $400. for what??? My husband maybe used $100 out of it. Please offer more drink packages. It was a total bait and switch. I thought the ship was very clean exception of the sinks by Deck 16. Our cabin stewardess was fantastic and even though we paid a gratuity upfront, we opted to enhance her tip. We also took advantage of the oven baked pizza restaurant and enjoyed meeting Maria from the Ukraine. She was so professional and fabulous. We were so impressed with her we opted to choose this restaurant again (the night before we departed), I asked for Maria again and gave her an additional tip. When you are impressed you want to let them know how well they have done. 1. We did not go on our first shore excursion in the Dominican Republic and we were happy we chose that because others told us it was terribly impoverished and we would have not enjoyed it. 2. St. Thomas 5 hour catamaran was fantastic, entertaining, wonderful picnic lunch. Bad beach with rocks and seaweed in the ocean. Not my kind of beach. 3. St. Martin. Excursion stood in direct sun for 45 minutes because the bus was not available yet. Had to walk one mile to the bus. Nice bus, great MC on the bus, great driver on the bus but so pathetically impoverished neighborhood on the way to the French side made us feel so sad for the people on that Island. Got off the bus and the lady said "you have one hour to shop and tour on your own" Right NO WRONG, we did not want to get lost, we did not speak French so we waited around to get on the fairly that took us past the rich and famous yachts. Very sad to see people so poor and so rich. Glad we live in the states. The tour folks were entertaining but we had bad taste seeing too completely different ways of living on one Island. It just is not a fair world. There were people with canes an elderly standing in that sun with 2 trollies total that took folks to the bus. Princess needs to address this with the shore excursion folks. If could mean the matter of life or death to someone in that sun. Read Less
Sail Date: January 2017
We received a good promotional price for the cruise about 6 months prior. To we took advantage of it since I wanted to go cruising on the biggest ship on the Princess Cruise line. Ship was ok and laid out well. Yet I still like the smaller ... Read More
We received a good promotional price for the cruise about 6 months prior. To we took advantage of it since I wanted to go cruising on the biggest ship on the Princess Cruise line. Ship was ok and laid out well. Yet I still like the smaller ships like the Emerald and the Caribbean Princess. The ship just seem so big especially when your used to being on smaller ships. Enjoyed a special wine tasting dinner at Sabitini's Restaurant which we met some new friends that where from our state. Many shore excursions available to go to and do but many days we just stayed and enjoyed the various activities on board. This ship is better accommodating with lounge chairs to sunbathe or watch the big movie screen on the 16th deck. Food was good and plentiful as either your choice of buffet or anytime dinning for dinner meal. Was a good cruise yet I liked the smaller ships better. Read Less
3 Helpful Votes
Sail Date: January 2017
We have travelled on many cruises over the past three decades, once favouring Princess but more recently the smaller, upscale lines Azamara Club and Crystal. We decided to try the big ship experience for a change, thus the Regal, and ... Read More
We have travelled on many cruises over the past three decades, once favouring Princess but more recently the smaller, upscale lines Azamara Club and Crystal. We decided to try the big ship experience for a change, thus the Regal, and Princess once more, with the idea of a future world cruise on a Princess ship. Well, I doubt we’ll do either the Regal again or the Princess world. The itinerary wasn’t of primary importance. We’d done the Caribbean a lot in the 1990s. Hadn’t been to the Dominican Republic, tho' – unfortunately bad weather, heavy winds, cancelled that particular port. The other port of interest was Cozumel in Mexico, and that proved a pleasant visit, though much changed from 20 years ago. The one problem with nearly all ports in the Caribbean is the clutter of big cruise ships: so, with three or more cruises in one port, what you see the most is other passengers. The Regal Princess has definite virtues. The stateroom, in our case a balcony cabin designed for someone with mobility difficulties, was fine: spacious, airy, pleasing, an excellent bathroom and shower. It was indeed a place of refuge, peaceful, away from the hurly-burly and the noise that filled too many common spaces. The public areas were well-appointed and handsome. The fitness centre was full of exercise machines to serve a lot of users. The movie under the stars, the giant screen, worked well, and the ship offered a diversity of movies, from Jason Bourne to Pavarotti to Circe de Soleil. I was particularly taken with the Horizon Court and Bistro (the buffet): attractive, well-organized, the eating area spacious and clean. Likewise the entertainment areas, lounges and theatre, were fine venues for shows or parties. The two dining rooms we visited, the Allegro and the Concerto, were both pretty, almost elegant, the Concerto more pleasant because the colour scheme quieter – and seemingly more airy than the Allegro. The Piazza, that signature space of Princess, was impressive though we found it too noisy whenever there was a scheduled event. The staff were usually friendly and efficient, tho' not as friendly as on Azamara or as efficient as on Crystal. Indeed the staff were always prepared to help out people with a question – and, note, with a mobility problem. We are foodies. That's one of the main reasons we like to cruise. The dining on the Regal Princess was good, sometimes very good. The Horizon Court served an abundance of delicious items, breakfast, lunch, and dinner. Some of the highlights: meat roasts, Mongolian barbeque, Thai beef salad, bouillabaisse, grilled shrimp, paella. Not that everything was appealing. Fish dishes looked tired, veal was tasteless, so too surprisingly suckling pig, the cheese abundant at supper but always a bit too ordinary. The desserts and sweets, at The Pastry Shop, part of the Horizon Court complex, were okay, very good cookies and some good cakes, but never startling. The Trident Grill was a disappointment (the equivalent much better on Holland America's Zaandam, a much smaller vessel). If the wieners were tasty, the french fries were not, and the hamburgers were small, the meat eaten up by the bun. The menu in the dining room was shorter than I recall from previous trips. The regular offering of steak has disappeared, perhaps to enhance the appeal of the extra-fee Crown Grill. (We didn’t eat in any of the specialty restaurants or partake of any of the supposed luxury meals, all of which are priced ridiculously high.) But you can find a tasty but tiny caesar salad; good seafood and meat dishes; regional dishes; and decent lunch and breakfast offerings. Highlights here: smoked fish for breakfast one day, pheasant for supper another, prime rib, the crème brulee. On the other hand the sole was bland and the tomato soup had more acid than taste. The standout restaurant was Alfredo's Pizzeria: excellent pizzas, some fine pasta, nice salad, very good service and elegant surroundings – and you only pay extra for the wine, and a delicious red-wine Sangria. By the way an extensive wine list full of California and Italy on board but lacking many South American or German treats, which happen to be our favourites. Still wine prices are reasonable for a cruise ship. But a big ship has problems. The distances between the stateroom and other places can be great. Just getting around was time-consuming. Particularly difficult for the mobility challenged. No wonder a noticeable number of passengers had electric vehicles. Often the elevators were insufficient, too slow, too crowded, and thus too stuffy. That was especially true when an event, starting or ending, produced a rush of people to the elevators. At times lengthy lineups to get, say, a hot dog. Places like the internet café or passenger services sometimes very crowded. Insufficient drink stations, indeed only one major station, on the 16th floor, serving tea, coffee, and water. Beyond this, the major problem with Regal Princess seems rooted in what seems to be poor management. The embarkation procedure at Fort Lauderdale was chaotic, and not only for special needs passengers. The lineup of regular passengers was extraordinary. (But this was right after the airport shooting.) The staff was pleasant enough – just overwhelmed. To be fair the disembark was smooth and swift, handled effectively by courteous staff, at least for people with mobility problems. Trying to change an inappropriate table in the dining room that first night was impossible because so many people were equally distressed. The dining room management seemed unprepared for what was inevitable. Eventually we tried on a later day and that worked, more or less. Then there's the pathetic room service. I’ve not experienced so limited a breakfast menu before in room service, virtually no protein and little sweet or bread. Not that this mattered since too often some items never came, or arrived before or after the requested time, and on one occasion the whole order was forgotten! Phoning didn’t help because you were likely to be put on hold. Finally entertainment – it used to be that Princess had the finest shows of any major cruise line. Not now it seems, or not here. (A previous Princess we took two years before, albeit a different ship, had superb production shows.) Too many limited performers. A signature production show Fiera that was abysmal, the only star the special effects. Loud entertainment, full of hype but usually banal. We were frightened away from Bravo (?) by the brassy voice of a female singer. The third production Spectacular had some good dancing but again crummy if over loud singing. The exceptions: the Polonia String Quartet, the Orphia Quartet, and a Mexican folkloric performance.) In short somebody isn’t administering the Regal Princess effectively, so to ensure the comfort and pleasure of its customers. The great concern of Princess seems to be selling. Constantly passengers are subject to spiels to shop, go to the specialty restaurants, buy drinks, visit the art auction, acquire some new jewelry, get a photo or a video, and on and on. I did have the feeling veteran Princess goers were inured to this commercial imperative. But for anyone not prepared, or attuned to the less insistent ways of the more gracious cruise lines…well this selling is a real pain. Perhaps this attitude, presumably mandated by headquarters, has exacerbated the problems of the ship management. Maybe the managers aren’t allowed sufficient funds to hire enough staff to handle and supervise the volume of work involved in such a big ship. Would we go again on Princess? Possibly on a smaller ship, where the itinerary suited. But the days when Princess was gracious and so very good, they've long gone. Read Less
5 Helpful Votes
Sail Date: December 2016
We booked this cruise because of it's itinerar, and having never sailed on the Regal. As we usually sail the smaller Princess ships out of the West Coast. Embarkation was efficient, and our 11:00 am. Priority Boarding allowed us to ... Read More
We booked this cruise because of it's itinerar, and having never sailed on the Regal. As we usually sail the smaller Princess ships out of the West Coast. Embarkation was efficient, and our 11:00 am. Priority Boarding allowed us to be on the Regal in time for lunch at Alfredo's Pizzeria. Luggage was deliver to our stateroom by 3:00 pm. Our stateroom attendant. Alex, was very efficient and made sure our special requests were met. Although the Regal carries almost 4000 passengers, it never seemed crowded, as there were many different venues and activities throughout the ship. The MDR staff were generally efficient, although one evening our MDR waiter, Piano, seemed overwhelmed, because both he and his assistant waiter, Darko, were new sailing on the Regal, and not too familiar with the layout of the dining room to pick up the food from the kitchen. We had, as requested, 5:30 pm Traditional dining, table for two, and the early searing allowed plenty of time for us to attend either early or late evening performances in the Princess Theater (at the other end of the ship). Service, variety and quality of food in MDR was generally excellent for breakfast, lunch, and dinner. Alfredo's Pizzaria was a good option for enjoying a pizza, salads, or light pasta dishes, throughout the day. There was a good variety of sandwiches, soups, deserts, coffees, teas, at the International Cafe offered 24 hours per day. The Horizon Court Buffet, had quite a bit of variety of American, European, and ethnic foods throughout the day. We noted that many foods offered in regular and "salt free". Certain foods could be cooked to order. The Horizon Court Bistro offered lighter fare. Many cookies and deserts offered "sugar free". Good for passengers with high blood pressure, heart problems, or diabetes. Many cookies and deserts offered "nut free" for those with nut allergies, and separated on opposite sides of the buffet. The HC never seemed crowded, with plenty of seating, and the service staff were friendly, continually offering juice, coffee, and tea and cleared the tables quickly. We did not try the speciality restaurants, or the Trident Grill for burgers, hot dogs, or fries. The evening entertainment in the Princess Theater was excellent, with big production "Las Vegas" style performances of Bravo, Fireo, Rock and Roll. Other evenings, a stand up comedian, and modern music singer, pianist, guitar performer. The Princess Theater fills up quickly, so allow at least 30 minutes before showtime to get good seats. Ushers were there to discourage "seat hogs", and available to find you seats. Bar service staff were available to take your drink orders. However, there are no folding tables attached to the seats, like other Princess Theaters on the mid size ships (Star, Crown, Golden,) that we've sailed on, to allow setting down your drink. This seemed to be an oversight to the modern design of Regal's Princess Theater. Enrichment programs on this cruise included talks on pirates, and on bushcraft and survival skills. I found both programs to be enjoyable and interesting. We attended only a few trivia game shows, of which there were many. Zumba was offered on sea days. Venue was outside on the Sports Deck. Fitness Center was well used by passengers, days, and evenings. Fitness trainers were helpful and knowledgeable. We did not use the spa or spa services. The public seating areas were plentiful, and we never had a problem finding a quiet place to sit and read a book, or have a conversation. As I have stated, the ship and public areas never seemed crowded. Debarkation was efficient and quick. We chose to debark as "Walk Off" passengers with our luggage. We were off the ship and through customs, in 10 minutes. In summary, we thoroughly enjoyed sailing on the Regal Princess, and we've already booked cruises sailing on her and sister ship, Royal for 2017 and 2018. Read Less
2 Helpful Votes
Sail Date: November 2016
My friend wanted to be on this cruise due to a Casino Promotion. I live in Florida and she lives out west. I had previously cruised on the Royal the year before and was looking forward to trying the Regal. The ship is beautiful, ... Read More
My friend wanted to be on this cruise due to a Casino Promotion. I live in Florida and she lives out west. I had previously cruised on the Royal the year before and was looking forward to trying the Regal. The ship is beautiful, almost the same as the lovely Royal. We had a wheelchair accessible balcony cabin and it worked very well as far as space and storage went. The disappointing thing about this cabin, and also the Royal, where my husband and I had a penthouse suite, was that the balconies are so small. That was a major disappointment. I do wish that Princess had the push button door openers like some of the Royal Caribbean ships do, they are so much easier to open for those of us "wheelies", both at cabins and restrooms throughout the ship. We had traditional dining, which I had not done in years. It was lovely and fun to meet some new fellow diners, though we never got to the point of sharing addresses or emails. The food was excellent in the dining room, the buffet, and the International which were the only places we ate. I think the food was better on this ship than any we've had before where some was wonderful but some wasn't. This was the best since our first cruise in 1994 on the old Holland America's New Amsterdam. Of course that was our FIRST cruise and everything was wonderful since we had no comparisons. Entertainment was enjoyable, EXCEPT for the fact that the very limited amount of wheelchair seating was always taken up by able bodied folks or people who had wheelchairs and scooters that sat in the chairs and parked their rentals in the open spaces reserved for wheelchairs so no one else could park there. We were never able to sit together. That seating are is set up with a chair and a space and a chair and a space so that the chair person can sit in the empty space in their chair or scooter and their companion can sit in the chair next to them. The Royal seemed to have more seating for chairs, or the passengers were more experienced cruisers. There was no crew member monitoring this area after the first night. It was nice to have some accessible seating on the main floor though, and I haven't seen that on a ship during my 19 previous cruises. The Casino was fun but smoky except on the smoke free nights. We were never asked if we wanted to buy a drink, which was crummy. We took to carrying around water or soda to the casino with us. Guess that was the only place on the ship not trying to make money from each passenger. Wait staff service was wonderful, even in the Horizon Court. We didn't see anything of our cabin steward other than the first day and the last evening, but he did a great job. My friend did a shore excursion in each port, and loved them all, especially the Kon Tiki.Cruise. I stayed onboard and played trivia, gave myself a tour of the ship, and enjoyed reading with a lovely ocean view. I would go again, I am going again this Spring, with my husband in a Club Class Mini Suite. I'll let you know.... Read Less
3 Helpful Votes
Sail Date: October 2016
This ship and all of its staff, entertainment and activities were sensational! We have been on 10 Cruises with Princess and other Cruise Companies however this was by far the best. My Wife has MS and uses a Wheelchair and everyone on board ... Read More
This ship and all of its staff, entertainment and activities were sensational! We have been on 10 Cruises with Princess and other Cruise Companies however this was by far the best. My Wife has MS and uses a Wheelchair and everyone on board made her trip relaxing and so easy to enjoy all of the amenities. Great Ship and Staff. Food was out of this world and service could not have been better. Everything was endless and top shelf! No waiting to board they have all the best procedures in place to allow you to go right thru to your Cabin. Our Steward was right there to take care of all our needs. The shows were as if you were in Las Vegas. The layout of all of the stores and activities were well thought out. Cannot wait until we are on board again. Just booked another Cruise on the same Ship for next year. Thank you Princess! Read Less
3 Helpful Votes
Sail Date: October 2016
Sailing out of Brooklyn was a big plus. No flights, just an easy drive from NJ. Embarkation was easy. I needed a wheel chair which I arranged in advance and they took me right to the room without any hassle. The service of everyone that ... Read More
Sailing out of Brooklyn was a big plus. No flights, just an easy drive from NJ. Embarkation was easy. I needed a wheel chair which I arranged in advance and they took me right to the room without any hassle. The service of everyone that we ran into was wonderful. We had lunch in Alfredo's and avoided the hubbub of the buffet and everyone boarding. Due to my handicap and having difficulty walking, I had pre arranged for a scooter for the week. It was waiting for me just outside the stateroom which was a real pleasure as I had no walking to do on a big ship such as the Regal. Our cabin BB class was not large but adequate for a one week cruise. The weather was cool so we were only out on the balcony a few times during the cruise. Generally the food was good in the main dining, much better than the specialty restaurants, which we did not feel was worth the additional money. We had anytime dining, and never waited more than 20 minutes for a table.The shows were very good and enjoyable. Due to using the scooter, we only got off in Boston (not anything at the dockside to see, and Halifax which had a nice boardwalk and shops, and I was able to use the scooter to get around and see everything. The ship sailed beautifully and we never felt a bunp. We took no excursions, but in discussion with others, they were happy with what they booked. Disembarkation was as simple as enbarkation. This was our 2nd fall cruise.so we would not book another New England Canada cruise, but we would defiinitely book another Pincess cruise. Read Less
Sail Date: April 2016
I choose this cruise because my husband is partially disabled and stays in the room a lot and hardly ever gets off the ship. The TV system in the Regal and Royal Princess are great. Many free movies to choose from and most are fairly new ... Read More
I choose this cruise because my husband is partially disabled and stays in the room a lot and hardly ever gets off the ship. The TV system in the Regal and Royal Princess are great. Many free movies to choose from and most are fairly new movies. I was disappointed in the coffee. You had to go all the way to deck 16 to get coffee. There were no free coffee areas mid ship. By the time you got back to the room, the coffee was lukewarm. When you ordered from room service - the coffee was lukewarm. The library in the Regal was terrible. Very few good books to choose from. The theater shows were good. Neither my husband or I can get in the sun so we were disappointed there was no place to get out of the sun by the pools. There should have been a covered pool area. You had to pay extra to get a comfortable (cushioned) seat. Even if you just wanted it for 30 minuets. The pizza was great. The restaurant food was OK. The exercise program was disappointing. Princess used to have a dedicated exercise instructor who had different (free) programs everyday and you felt part of a group. The instructor gave you tickets every time you exercised and you could get a prize at the end. The only free programs were at 7:00 and 7:30 am. The Zumba classes were free but held in the sun and not private. Disappointed that there are so many extra charges to cruise ships now and the tips have increased. Read Less
2 Helpful Votes
Sail Date: March 2016
I work at a school, so need to take my vacations during school breaks. This not only makes our cruising more expensive, it also means there are more children on our cruises. We traveled from Boston to Ft. Lauderdale in March, using a ... Read More
I work at a school, so need to take my vacations during school breaks. This not only makes our cruising more expensive, it also means there are more children on our cruises. We traveled from Boston to Ft. Lauderdale in March, using a wheelchair. I must say that, due to the wheelchair (and not because we are Princess Elite members), we did not have to wait in any lines either in the airport or on/at the ship. We were taken out of every line as soon as we stood in in it, and were whisked along to the front of the line, through security lines, etc. In that way, it was very helpful in dealing with luggage, etc. The only place this didn't help was directly at the door to the port. We did have to sit (or stand) and wait there for the doors to open at around 12. It didn't seem to be a good idea for anyone to have to stand outside in the sun, as it was hot and people seemed to be swooning all around us. Maybe Princess could work something out so that people could sit inside when they arrive earlier in the day than noon? We are always very happy with our cruises and enjoy them immensely. The ship, cabin, food, service, excursions in general are wonderful. People were very helpful when they saw us coming with the wheelchair - holding the door or the elevator for us. We really enjoyed an aft cabin with a balcony. This location enabled us to quickly and easily get to our dining room, the buffet, the aft pool and the promenade deck with the wheelchair. We did find that the carts in the hallways were a problem, as the wheelchair couldn't fit by them, and everything had to be juggled around for us to get by. But I noticed there were times when they weren't there, so there must be a place to put them, which would be very helpful. There was also a problem with accessibility on the outside Promenade deck, as we came to a high ramp I couldn't get over, and the passage was actually too narrow to turn the wheelchair around. Surprising on a ship that's only 2 years old! Shore excursions were great. We picked all beach outings, as my husband would be unable to pull himself up on the ladders of snorkel boats, and we love to go to the beach. Again, everyone was very helpful and we were very happy with our outings. We tried hard to tip everyone who helped us as we appreciated it very much. Dining was fabulous. We ate breakfast each day in our cabin via room service. We did lunch at the buffet or in the International Cafe or had pizza, a burger, or the Pub Lunch. We had dinner most nights in the dining room, though we did get to the Crown Grill once and had room service one night. Our cabin was great, but we were disappointed to find our balcony was much smaller on the new boat than on the older ones. We didn't have room to even move the chairs around. We didn't do any of the entertainment, as we usually go for the itinerary and the beaches. On the whole, it was a fabulous trip! After all, it's a two-week cruise to the Caribbean, and what could not be fabulous about that! Read Less
3 Helpful Votes
Sail Date: January 2016
About us: two early 30-something parents with their two-year-old daughter in tow. We sailed with three grandparents as a family cruise. My wife and I have been on many cruises between the two of us, mostly Royal Caribbean, but with ... Read More
About us: two early 30-something parents with their two-year-old daughter in tow. We sailed with three grandparents as a family cruise. My wife and I have been on many cruises between the two of us, mostly Royal Caribbean, but with some Norwegian and Carnival sprinkled in. This was our first Princess cruise, as the choice of one of the grandparents. We quickly learned why…. as it appeared that more than 75% of the boat were AARP members. It made for an interesting experience and my daughter having an endless supply of surrogate grandparents. Embarkation was quick and smooth. We arrived at the port around 11:30 (even though we were advised to arrive later), and found a short line for security. Once through that, we went immediately to be checked in, walked up the steps and were on the boat in less than 30 minutes total. Debarkation was just as quick. The ship itself was both good and bad. The piazza area was nice and we enjoyed the nightly entertainment in there. Navigating around the ship was a pain. Some people seemed perpetually confused by the layout, and even though I quickly figured out where everything was, trying to get there was a challenge. Many areas of the boat are only accessible by walking through restaurants or venues, which was just a pain. As has been discussed many times, we knew there was no center stairs, so we tried to stick to either the forward or aft elevators. One problem with the center elevators is that pressing one of the call buttons did not call all the elevators, you would have to go to the two outer elevators to push the up/down button in addition to pushing the buttons on the center elevators. This was also a pain and added to the elevator wait time. We didn’t find that the wait for the elevators was excruciatingly long, but obviously after a show or other event it took a while to get through. We had a mini suite on deck 10 forward. The location was good as the piazza took up decks 5-7 and the pool/buffet was on deck 16. The cabin was nice and an adequate size. The larger bathroom with a tub was definitely a benefit for having a toddler. The main bed had a curtain to separate it from the couch/desk area, which was good for when our daughter went to sleep before us. The balcony was much smaller than we’ve had before. With the two chairs and table out there, there was hardly any room to move around. The chairs had a reclining option which was pointless, because there was no way to lean one of the chairs back at all with the limited amount of room out there. The other awkward part of the cabin was the location of the closet and lighting. The closet was directly across from the bathroom door, and there was a standing shelving unit with safe that was behind where the bathroom door opened. The problem came with the lighting, the only light in the closet area/bathroom entrance only came on when the main room lights came on. And since the shelves were behind the bathroom door, there was no way for the bathroom light to illuminate this area. This led to some challenges when trying to get dressed when someone was sleeping in the other part of the room, there was no way to light the area up. Our cabin steward was great and the room was always clean and quickly made up. Other family members had an inside cabin and a wheelchair accessible balcony room (one was in fact in a wheelchair). Both of these cabins looked nice with similar features to ours. Food was good. We made the mistake of going to the Horizon buffet once we boarded the ship and it was pure chaos. We walked through it twice and finally found some seats on the third try. Other than during this boarding feeding frenzy, we never had a problem finding seats. As others have talked about at length, the buffet is huge and has a ton of offerings. I didn’t find the layout to be that confusing, but did find some items repeated and others not (ie. there were whole pieces of fresh fruit in several different areas, two of the areas had cut up fruit salad, and only one area had grapes….my daughter loves grapes). The unknown of what was around the corner led to walking around the entire buffet multiple times to see and make selections. The servers in the area bring you drinks when you sit, but many times they seemed spread too thin and would either forget things or wouldn’t come back for a long time. There is a drink station on both the port and starboard side that has a water/ice machine, coffee, tea, etc. This was nice and I used it constantly. I did really like that the buffet was essentially open from 5 AM till 11 PM, and they would only shut down sections during this period to transition between meals. We ate at almost every other venue on the ship as well. The main dining room was good, we ate there for breakfast one day and dinner all but two nights. The wait staff was great and went out of their way to try and take care of our daughter. The food was what was to be expected in the dining room, some dishes were really good, some were adequate, nothing I or anyone else at our table had was inedible or had to be sent back. As weird as it sounds, the fettuccine Alfredo was one of the highlights, and should not be missed. We ate at the Italian restaurant one night and I was not that impressed—though everyone else in our group loved it. They only had a handful of dishes that I would really consider Italian, and it seemed on par with the food from the main dining room. We did the steakhouse another night and while the service was great, the steak was nicely cooked, the side dishes were lacking. The creamed spinach was more cream than spinach, the mashed potatoes were sad, and the garlic French fries seemed like something you could get by the pool. The desserts here were the best and I highly recommend getting the sampler to try them all out. We did Alfredo’s for lunch one day and really enjoyed it. The pizza was good (think personal brick oven pizza) and the antipasto was pretty tasty. The only issue was we seldom found ourselves with time during the day to just sit and have lunch, we were either by the pool or in port, so while it was a good meal, we only made it there once. I enjoyed the additional food options by the pool (the pizza and burger/sandwich/hot dog stations). They never seemed to get crowded (even on sea days) and made it easy to get some quick grub. As others have said, the pizza here was pretty good, with nice sized slices and a rotating pizza of the day. The only issue here was that this food (along with the buffet) closed by 11. So there were very few late-night (ie. after 11) food options on the boat. The international café was also good. We purchased the coffee card and got espresso and coffee drinks from here many times. As for the coffee, some people have suggested it was syrup, but in both here and the buffet it was definitely being brewed from coffee grounds. I drink many cups of coffee every day and I couldn’t tell the difference between the coffee from the International Café, buffet, or dining room. One thing I did think was odd is that there was no water out in this area for people to drink. I imagine you could go to one of the bars to get a drink, but being a food venue, I imagined there would be something out to grab. The chocolate chip cookies down here were also pretty good. Since we had the coffee card we got Gelato one night. The servings were plentiful and there were many toppings and sundae options to choose from. We also got coffee and some fruit to the room on several mornings. The service was always good and arrived almost at the beginning of the time window each time. For entertainment, we only went to two shows (both comedians), and found them to be good. We did think it was odd that on the last night they had the comedian in the lounge, which was way too small of a venue, and led to people standing around the entire perimeter and sitting on tables. We went to the pool on all of the sea days. We never had too much of an issue finding a chair, but the chair hogs were definitely out in force. One morning on my way to the gym at 7 AM people were just coming out to claim their chairs, when I left at 8 AM almost every chair close to the pool had a towel on it, even though there were only a handful of people on the deck. During the day when people would leave, someone else would almost immediately swoop in to take their spot. The movies on the pool deck were a nice touch. They showed the NFL playoff games when they were on as well, which was pretty cool. The pools themselves were small but the water was freezing, so it was never really crowded. We went to the kids area a few times and while my daughter was too young to be left with the staff (she had to be 3), she was allowed to play there as long as a parent was with her. They had a nice indoor playground and some various toys. There were only ever a few kids in there, but the staff always seemed preoccupied with something other than the kids. One day it seemed like the staff was making their own art projects while the kids were off playing, another day they were discussing what movies were on their personal watch list. It didn’t seem like they were very interested in the kids they were supposed to be there supervising. I’m glad I didn’t leave my daughter there with them. The other weird thing was there was an outdoor playground that we didn’t use, but this was directly on the other side of the smoking area of the deck. Seemed like a poor design choice. Now to my major gripe about the ship, the bathrooms. We were in the midst of potty-training my daughter, so I spent more time then I ever thought imaginable in the stalls of the men’s bathroom. I can tell you without hesitation, that I never want to see the inside of one of those stalls again. First, the doors are full-length, and the ventilation system is almost non-existent. This means that whatever odors occur in the stall, remain in the stall. The stalls are small, which is fine, but it feels like a coffin of poop. Second, the plumbing system. I know it’s a vacuum system, but never on any of my other cruises have I seen one of the toilets clogged. At least once each day I would unfortunately find a toilet clogged literally overflowing its contents onto the floor. And lastly, the overall cleanliness of the public restrooms, which was one step above a bus station. The bathrooms at Fort Lauderdale Airport were exponentially cleaner than on the ship. I cannot unsee what I experienced. I saw things inside of these toilets bowls that will be forever etched into my brain. I visited the main bathroom by the pool constantly and not once throughout the entire day did I see or find any evidence that anyone had cleaned it. It was beyond disgusting. On many occasions I would have to seek out other bathrooms, or use a female handicap restroom in order to find a place for my daughter to do her business. Now onto the ports. Princess Cays was fine. The day we were there was kind of crappy so I think a lot of people stayed on the boat. There was no wait to tender and when we got there we went towards the right of the island (when looking at it from the ship). There were tons of chairs and we were close to the buffet. They had several “food trucks” in this area with tacos, BBQ, hot dogs, wraps….it was a nice touch and all included. St. Thomas was fun, we did the shipwreck snorkeling tour with the Castaway Girl catamaran. This was a great tour and I highly recommend it. The boat and the crew were great. You leave right from where the Regal is docked and sail a short way to snorkel with sea turtles and see a reef, then a short sail to snorkel above a shipwreck, and then sail back. Definitely my favorite snorkel excursion of the many I have been on. St. Maarten was as expected, one word of advice, do NOT go to the Zoo. We thought we’d try something other than shopping and beach and were greatly disappointed. We wound up in some industrial area at the saddest zoo I had ever seen. It looked like it took some hits from a few hurricanes and never fully recovered. I mostly felt bad for all the animals, they had many parrots, monkeys, reptiles, and a few other random things. All of them appeared OK (I’m no vet), but their habitats were all in rough shape. Also, getting a cab out of there required the zoo lady to call several times and a half-hour wait. Save your time and money and skip this place…..maybe just send them a donation instead. On the last sea day they had to medevac a passenger off the ship via coast guard helicopter. It was an amazing thing to watch and I hope that everyone involved is ok. The evacuated the entire back of the ship and for about 30 minutes the coast guard helicopter hovered towards the rear of the ship performing the evac. I couldn’t see exactly what was happening but it was still an impressive sight. I was told they lowered a basket into the Aft pool and used that to secure the patient. Finally, on the early morning of departure (around 5 AM), the alert for the PA system (the tone that comes on before they make announcements) came on continuously for about 10-15 minutes at full volume inside all the cabins. They later announced there was some kind of fault while they were navigating into the dock, so they couldn’t immediately correct it. Whatever the issue was, there were a lot of tired and pissed off people getting off the boat. I know these things happen, but then the coffee machines in the buffet were broken after that, so not a good lasting impression. Overall, the boat was nice but I think it’s more suited for an older crowd without kids. I can tell you that I will not be planning any future Princess cruises anytime soon. Read Less
Regal Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.1
Entertainment 4.0 4.0
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.8
Enrichment 3.0 3.6
Service 4.0 4.3
Value For Money 4.0 4.0
Rates 4.0 N/A

Find a Regal Princess Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise