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5 Helpful Votes
Sail Date: October 2018
Loved the ship.The interior was beautiful.The meals in the Brittania restaurant were very good and our waiter was cheerful and helpful. Not too impressed with the entertainment.although the Harpist and string trio were very good. ... Read More
Loved the ship.The interior was beautiful.The meals in the Brittania restaurant were very good and our waiter was cheerful and helpful. Not too impressed with the entertainment.although the Harpist and string trio were very good. Embarkation was a fiasco and disembarkation wasn't much better .StateRoom and table for dining not assigned when we boarded the ship. Don't bother with the Verandah as I thought the meal wasn't worth the extra although the service was good On the whole though the food in all the other restaurants was very good. The two gala nights weren't what I would have called special.The Roaring Twenties night was neither roaring or Twenties, dancing was done to contemporary music,a big let down for me and my partner. The ports of call were lovely apart from Corfu and the excursions were overpriced for what they were.i shan't talk about the exhorbitant drink prices and the added 15% "for your convenience" charge. On the whole it was an enjoyable cruise but not quite the experience that I was hoping for. Read Less
2 Helpful Votes
Sail Date: September 2018
We have cruised before on the Queen Mary 2 and it was wonderful. Friends told us the Queen Victoria was better and that is true. There are 2,040 passengers but the ship is so big that you have no feeling of being crowded. The dining ... Read More
We have cruised before on the Queen Mary 2 and it was wonderful. Friends told us the Queen Victoria was better and that is true. There are 2,040 passengers but the ship is so big that you have no feeling of being crowded. The dining experience is superb, both in the main dining room and up in the buffet. Oceania claim they have the best cuisine of any ship at sea but the Queen Victoria is better and it is much cheaper. The entertainment was incredible. A truly magnificent 1,000 seat theatre of red velvet sets. One night, the three brilliant singers had 1,000, 60, 70 and 80 year olds all standing, swaying and clapping in time to the singing. A truly wonderful experience. We sailed from Rome after spending 2 nights in a hotel in Rome. Visited Barcelona, Ajaccio, Monte Carlo, Livorno Italy, back to Civitavechia, Corfu, Kotor in Montenegro, Dubrovnik and then onto Venice for one night stay in a hotel before flying home. We came into both Corfu and Venice at sunrise and I have the most outstanding photographs of sunrises. Read Less
7 Helpful Votes
Sail Date: September 2018
This cruise was a part of Imagine Cruises Orient Express package-including Lake Garda and Florence. The other elements were fantastic but I will concentrate on the included 7 night cruise in this review. We have done a number of cruises ... Read More
This cruise was a part of Imagine Cruises Orient Express package-including Lake Garda and Florence. The other elements were fantastic but I will concentrate on the included 7 night cruise in this review. We have done a number of cruises previously mainly with Celebrity and RCI so have a fair idea about cruising. Our transfer from Florence to Civitavecchia went without problem and we were on board within 20 minutes of arrival. We were disappointed to find that Cunard do not do all in drinks packages and the on board prices were quite high with wine prices extortionate.We had a balcony stateroom on the 6th deck and we were pleased with its position near the forward lifts. There was lots of storage space and lots of hangers in the wardrobe(a plus). A welcoming half bottle of bubbly was waiting in our cabin- a nice touch. The cabin steward(Patrick) was efficient and unobtrusive. The ship was quintessentially old fashioned even though it was just over 10 years old - dark panelling was In abundance and understatement was the order of the day. Overall it was a very nice ship with a traditional feel. There were a mix of passengers on board with 1,300 Brits out of 2,000 total. There were a variety of different ages on board but the majority seemed to be over 65. Activities seemed to cater for this age group with ballroom dancing, afternoon tea and traditional games being predominant. The staff on board were excellent and were both polite and helpful. However, throughout the cruise we did not really relax as much as we expected. The cruise was a bit like going to your grandparents for tea - everything felt very nice but you needed to be on your best behaviour all the time in case anyone disapproved. This may have been down to the make up and age of the passenger complement but it felt a bit stifling at times. We ate in the Britannia restaurant in the evening and had either breakfast in our room or in the Lido buffet restaurant where we also had lunch. The food in the Britannia was different each night and of sufficient variety for most tastes. It was nicely presented and tasted ok but was not something that you would say “I could eat that again”. The waiting staff were friendly and efficient. Food in the Lido again was nicely presented and did what it said on the can - fast food for lots of people. It was our first time with fixed dining times so this put a bit of pressure on us time wise with 6.00pm dining rather a rush and 9.00pm dining too late for us. Freedom dining would have been better. Entertainment in the Theatre was good. The Queen Victoria song and dance group were standard for most cruises whilst the visiting entertainers were very good. Hannah Marie - a classical singer was very good, the comedian Phil Melbourne was hilarious and Revolver played lots of sixties songs quite well - catering for the age of the audience again. Tea dances, ballroom dances and line dancing were in evidence every day and various musicians played around the ship. The itinerary of the ship was very good with stops in Barcelona, Ajaccio, Villefranche and Livorno. It was possible to independently visit the first three but we did a ships tour to Pisa on the last stop. Overall, the cruise was a “nice” experience. Cabin, dining, staff and itinerary were all good or excellent. Other passengers -as with all cruises, were a mix of friendly ordinary people and others who had their own ideas of what a cruise was for and who should be on it. Entertainment in the Theatre was excellent and elsewhere catered for the Cunard clientele so we can’t really complain. Would we travel with Cunard again? Probably not. Nothing in particular and everything was very nice but not as relaxed as we had hoped. Disembarkation, in Civitavecchia was again easy with bags awaiting collection and the coach ready to take us to the airport. We were off and on the coach within 15 minutes of our allotted time. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise because of the port itinerary. We are not that keen on sea days , nor on being on organised ship excursions so it is important to us to have a great list of ports to visit and to be able to do these ports easily on our ... Read More
We chose this cruise because of the port itinerary. We are not that keen on sea days , nor on being on organised ship excursions so it is important to us to have a great list of ports to visit and to be able to do these ports easily on our own. This cruise was perfect for us with 10 ports to visit and 4 sea days. Embarkation was swift from Civitivecchia. We had spent 2 nights beforehand in Rome and caught the train to the port. Nothing to do with Cunard but the station at Civitivecchia is appalling for travellers with luggage . Poor, seeing as it is one the the major European cruiseports. Our balcony cabin on Deck 7 was superb, we couldn't fault it and it was beautifully maintained by our cabin steward, Marvin. Plentiful supplies of toiletries throughout our stay. The ship is very elegant and yes caters for a slightly older clientele, but there was a good mix of ages and for those of us young grandparents on board , which is what you would expect on an October cruise it was lovely to have mainly adults who behaved very well and not snobbish at all. We enjoyed dressing up for the Gala evenings , nicer than on Celebrity with evening chic, but have to admit that the jacket requirement for men every evening on a Med cruise should perhaps be reconsidered but that is Cunard and we knew what we were letting ourselves in for . It is easy to go casual at all times by eating in the Lido Buffet if so desired. We found the food in the Buffet where we ate Breakfast and Lunch to be excellent, much better than anticipated after reading the reviews and there was always a lovely atmosphere. We ate for 10 of the 14 nights in the Britannia Restaurant. We enjoyed the dining experience very much and our waiters , Miguel, assisted by Danber were great. However the food quality we felt was better in the Buffet. This was confirmed by many of the people we spoke to. We used breakfast Room Service on quite a few occasions on Port days and it was great. Cunards drinks prices are high. 35 dollars for wine but they do allow you to bring wine on board from ports for cabin consumption and soft drinks and water are freely available in the Buffet. Our main gripe on Restaurant Dining was that we didn't like the fixed time slot of 8.30 but 6 was way too early . Previously on other cruises, we had anytime dining and this we much preferred. Because of the high drinks prices and no drinks packages, the bars seemed very quiet compared to our previous cruises on Celebrity. The 4 shows we saw , we enjoyed. I used the gym and tried my hand or feet at Line Dancing. We preferred the Balcony to sitting on Deck but often wandered round the Decks and there always seemed to be lots of chairs available. The ship was kept spotless. The port shuttles were always waiting and the tender boats in Villefranche and Piran were managed very efficiently as was the launch in Venice. The weather was very kind to us. We had a great cruise and providing there is another great port itinerary we would have no hesitation in recommending or going back to the Queen Victoria . Disembarkation in Venice was easy and efficient and overnight in Venice on board ship was a real bonus. So privileged to have seen Venice by night. All in all a wonderful trip Read Less
3 Helpful Votes
Sail Date: September 2018
My wife and I choose this cruise to celebrate our 27th anniversary just the 2 of us, and to visit Venice the first time; this ship docked overnight in Venice which is perfect to see this amazing city. We searched many cruise ships, and ... Read More
My wife and I choose this cruise to celebrate our 27th anniversary just the 2 of us, and to visit Venice the first time; this ship docked overnight in Venice which is perfect to see this amazing city. We searched many cruise ships, and choose this one due to the brand name "Cunard" for luxury cruises. We found out to be over exaggerated. First the cabin is not comfortable due to the air conditioner in the stateroom is not able to turn off; you can set the temperature from cold to hot, but it won't turn the air off !!! We can't sleep with air running in high speed all the time, and made us sneezing most of the time; it's terrible. Checked with the room stewardess and he confirmed that it is centralized control. Secondly, the food is not that fantastic compared to our previous experiences with Holland America and Princess cruises. We, from time to time, ran into dirty glasses and plates. Also we felt sometimes 2nd class passengers because we could not attend the Queen Grill restaurant. 3rd the entertainments are not that great. They repeated the show; we have experienced during this 21 days cruise. And 4th we felt uncomfortable with the service and tender staff, because they spoke in their own Filipino language, and wished that they used English as their official communication. Read Less
3 Helpful Votes
Sail Date: April 2018
After 14 years cruising on P&O, DW and myself decided on a change as I was celebrating a big birthday. We loved the elegance of the ship, the white star service and the friendliness of 99.99% of the staff. We dined in Britannia ... Read More
After 14 years cruising on P&O, DW and myself decided on a change as I was celebrating a big birthday. We loved the elegance of the ship, the white star service and the friendliness of 99.99% of the staff. We dined in Britannia on 2nd sitting and had great table companions. The food was better than Pando and the Lido buffet was fine. We had 1 night in the speciality restaurant Coriander and that too was fabulous. The shows by the singers and dancers were top class and we would have preferred to see more of them rather than a dreadful Irish comedian and an embarrassingly awful Italian magician. The insight speakers were very interesting - Clare Balding, Ken Lennox and Carole Phillips were all very entertaining though Julian Ruck was not to our taste. There were 7 ports of call including 4 new to us. These were Zadar, Valencia, Guardina Naxos and Cagliari. We thoroughly enjoyed Zadar and the trip to Taormina from Naxos (4 euros on a local bus as opposed to the $62 Cunard were asking) was a real highlight. We did however find little to detain us too long in the other 2. Ports revisited were Venice (lovely), Dubrovnik (likewise) and Gibraltar (just Gibraltar!). Embarkation and disembarkation were fine and we booked a 2020 cruise on Queen Elizabeth whilst on board. Downsides were the ridiculous 18% service charge on drinks and the equally ridiculous excessive charge for WiFi. Overall though we had a great time Read Less
1 Helpful Vote
Sail Date: April 2018
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and ... Read More
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and singers for ballroom EVERY NIGHT before and after dinner! Their shows are not as great as Royal Caribbean, but everything else -- service, food, rooms, excursions, etc -- was just wonderful! (they don't really cater to children in any big way) If you like ballroom dancing every night along with a wonderful cruise, Cunard is the place to be! Doesn't matter which ship you choose, you will luv it! They often run specials so watch for them! You won't see them on any of the discount sites though since they usually sell out on their own! (If you get motion sick, use the Queen Mary as she is not a cruise ship, but an ocean liner, and handles rough water much better than any of the cruise ships on any line) Read Less
4 Helpful Votes
Sail Date: October 2017
When originally booked cruise was going to spend 2 nights in Istanbul; after the problems in Turkey last year the itinerary was changed with Sarande, Albania and Heraklion, reteadded. After research into Sarande, decided to stick wit ... Read More
When originally booked cruise was going to spend 2 nights in Istanbul; after the problems in Turkey last year the itinerary was changed with Sarande, Albania and Heraklion, reteadded. After research into Sarande, decided to stick wit hothead reservation. From the moment I stepped on board I got the feeling that the QV was a good ship. Crew were friendly and the whole embarkation process was handled smoothly and efficiently; certainly more so than when boarding the QM for the Christmas cruise. There were even shuttle buses to take us from the terminal building to the ship. The Victoria recently came out of a refit and my cabin was immaculate. I had booked a deck 4 guarantee obstructed view cabin and was pleased to be assigned a cabin on deck 5 and the only obstruction was when looking down. I was concerned about the quality of the food given some of the reviews I had read but was very pleased with the quality and quantity of the food. I am lactose intolerant and got to chose my meals the night before and have them cooked without dairy. Lots of choice so no complaints there. Lunches were taken in the Lido except in Crete and Rhodes when I ate ashore. Lots of choices and even a few lactose free sandwiches. The salad bar was particularly good and there was no wilting lettuce. Breakfast was also usually in the Lido, usually lox and bagels and scrambled eggs on one day when a new pan appeared in front of me. The bread and rolls were freshly baked and far too tempting! I took one course on using an IPad for photography. I wish it had been offered on one of the sea days before our first excursion as it had lots of good advice and was worth the $15 charge. I did not attend the shows, nor did I attend any of the lectures. Neither interested me. I had hoped there would be something on the history and culture of the area in which we were sailing rather than an ex White House staffer from the “W” era or some one talking about pop music. Enjoyed listenening to the string quartet, and the hardest on a couple of occasions and watching the ballroom dancers. Most passengers were from UK and man, many of themcould dance! Only did one shore excursion in Sarande. An interesting stop and tour of Butrint. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest ... Read More
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest problem, i.e. delivering grated ginger, lemon and hot water to your cabin twice a day for a throat tickle. Others were quietly assisted with their gluten free diets to ensure they had the best food available. As usual we did see disabled people being helped in a caring way. The food was exceptional!! We were unfortunate enough to have an obstructed view (which we knew of prior to boarding) due to being later in the booking process but it didn't really take anything away, we saw lots and you are all over the ship or ashore every day so We had plenty of room and clothes storage was ample. Buying a bottle of wine (to drink in your cabin) occasionally ashore was not frowned on as some cruise lines do. The entertainment at times wasn't up to expectations but............... we are all different. Read Less
4 Helpful Votes
Sail Date: September 2017
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty ... Read More
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty due to high cost of drinks-but the pub was full every days wplaying darts and cards and trivia. Ballroom dancing each night most popular b it you would not want to go and break out on a dance. Most Aussies wondering why the decks were empty at 10pm.oh and for single ladies they did supply officers to dance with you- looked like they had stepped out of a coffin! So if you want a happy cruise of fun this would not be the one to choose, It seems they are relying on all the Brits who want to practice their ballroom dancing and stay in the pub and play darts.And there are plenty of these so no need to change. Basically a shame as had great expectations for a masquerade ball and 20”s evening- a flop unless you had a partner and did proper ballroom dancing moves. Lack of atmosphere and only highlights were good food and good ports.Oh and 1 good comedy show otherwise just ships entertainment. Shops well stocked with quality. Tried fencing but only 12 people allowed for. Read Less
4 Helpful Votes
Sail Date: September 2017
We chose this cruise for the itinery, Venice to Athens. The check in and out was seemless. The ship had been refurbished beautifully, our cabin-balcony was large enough and very comfortable. The food in the Britannia restaurant was top ... Read More
We chose this cruise for the itinery, Venice to Athens. The check in and out was seemless. The ship had been refurbished beautifully, our cabin-balcony was large enough and very comfortable. The food in the Britannia restaurant was top class, with top class service. The Lido buffet restaurant had everything you could want and was mostly very nice. There were a variety of bars, a pub and nightclub which was always nearly empty. We usually stayed at the back of the ship pool area which had a few lovely daybeds with shade. The only thing was that to go anywhere but the nightclub, pool deck bar and winter garden bar, (which was lovely, but usually empty), gentlemen had to wear a jacket, which was not ideal, even to go in the pub a jacket was required, which we thought was unnecessary, collared shirt should have sufficed. There was a wide variety of ages, but mostly elderly on board. The band played some good music, but catered more for older guests. Formal night masquerade ball, did not require a mask even though we wore them. Not all guests wore formal wear, so long dresses were not a must for the ladies. All in all it was a great cruise if you don't mind dressing up. Read Less
Sail Date: September 2017
Last minute deal that visited ports we had not seen before. Nice ship, mid size, almost exactly like Holland America one we used last year but not so flashy. Food was better on Cunard, staff were excellent, entertainment reasonable, ... Read More
Last minute deal that visited ports we had not seen before. Nice ship, mid size, almost exactly like Holland America one we used last year but not so flashy. Food was better on Cunard, staff were excellent, entertainment reasonable, thrilled to see Bill Bryson. Concord pilot very interesting. Ports were good and interesting except for Zandar, which was a waste of time. Loved Kotor. Cost of drinks extortionate, so stuck mostly to free fruit juice but brought two bottles onboard and paid the 20$ corkage. They are silly, most people I talked to simply drank less. Removed the daily Service charge and tipped direct. It's the line's job to pay the staff reasonable wages, not mine. I don't do the formal thing but have no problems with those who want to and was happy to avoid the dining room on formal nights and to wear a jacket at other times. My wife tells me the lack of makeup mirrors in the rest rooms was a problem. Everything else perfectly acceptable, we would use Cunard again but not specifically choose them over others. Read Less
7 Helpful Votes
Sail Date: September 2017
We travelled with friends and liked the itiniery, especially Venice and Lake Garda (this was an add on arranged by Imagine cruising. I use a wheelchair and gave all dimensions to Cunard before setting off. Despite this, my chair would not ... Read More
We travelled with friends and liked the itiniery, especially Venice and Lake Garda (this was an add on arranged by Imagine cruising. I use a wheelchair and gave all dimensions to Cunard before setting off. Despite this, my chair would not fit through the cabin door. The "stateroom" was just very average and not very big so my chair, even when folded, took up a lot of space. We ate in the Britannia restaurant and whilst the food quality was OK, there wasn't a great deal of choice. One of our friend is gluten free and the choice was poor. She had to choose what she wanted a day in advance!!!!.Each night, there was a selection of wines recommended to go with the menu. These ranged from $50 to $150 per bottle. The cheapest bottle on offer was $30 and the only glass available cost $20. Then they have the cheek to add 15% service charge. All other drinks also far too expensive. Gin and tonic $10 for 1 oz of gin and tonic from a dispenser. I could go on, but you get the picture. We ate breakfast and lunch in theLido Restaurant and there was a huge choice and quality generally very good.However, the staff in there need a course in customer service.Theyare a miserable bunch and no help at all. Getting a coffee served at our table was like asking for the crown jewels. To cap it all, Cunard want $11.50 PER PERSON PER DAY for tips. Yes, you can opt out or reduce the amount. We were also shocked to find that many of the daily activities were chargeable. Foe example, a talk on how to use your ipad cost $15, use of the hydropool cost $149 for the week. Would we recommend Cunard? NO. Would we ever go on another Cunard cruise? Never Read Less
11 Helpful Votes
Sail Date: September 2017
First off, let me say the ONLY reason I'm taking the time to write this review is because of the constant nickle and diming of Cunard and their stingy ways. Otherwise I'd have just blown even the extra $3,500 off. But ... Read More
First off, let me say the ONLY reason I'm taking the time to write this review is because of the constant nickle and diming of Cunard and their stingy ways. Otherwise I'd have just blown even the extra $3,500 off. But they're just stingy and to the bone. We chose this cruise because of the itinerary mostly - however, I am confused why we called a couple ports - and because of Cunard's reputation and reviews. We had priority embarkation so that was flawless. The community rooms, except for the Lido dining area, of the ship are well decorated with stunning under stated taste. Cunard had a half bottle of complementary sparkling win in our room which was a nice touch. That's where my amazement ended. Embarkation is at 2:00 and coincidentally lunch is over at 2:00-ish. We dropped our stuff off in the underwhelming state room (See Cabin Review Section about the stateroom's decoration and abysmal bathroom.). When we headed up to the Lido, which is decorated circa 1995 in pale blues, ugly yellow and white wood and can be hot, we found that not twenty minutes after getting on the ship on a turn-around day, they were closing up shop for lunch. I had to find a manager to leave the salad bar open. There is literally nothing to eat but mostly bread, skimpy on the filling sandwiches and cookies - all fattening - between 2:30 and 5:30ish on the ship. I don't like bread. I ended up hording bananas and cereal in our room. Other problems with the Lido dining are lack of service in at breakfast and on deck and surcharges to eat on the Lido in the evening. In the morning, there is NO table service. The food is good - in fact, except for the specialty restaurant - it is basically the only excellent food on the ship. The food is fresh prepared daily on the ship, there is a wide variety of foods, and the eggs and omelets are prepared to order. However, the beverage area is a free for all - Seriously. Oceana, or any high end hotel, has a server bring water, coffee and juices. Not Cunard. And forget any service on the deck in the pool area if you aren't ordering something that you have to pay for - like COKES. Yes, the charge nearly $3.00 for soft drinks. The Britiana dining room has food that is obviously not prepared on site. It is bland. It all tastes the same. The beef was TOUGH. And forget a vegetable. Well unless you like your vegetables drowned in the same brown gravy the meat is drowned in - day after day. So we tried the Lido one night. Um, no. The food is fresh prepared and not bad, but there is a surcharge to dine there of nearly $18.00. And the other side is a buffet style, lunch place. No, just no. The specialty restaurant was pretty good, but as per usual, they were stingy. They served a seven course meal that was quite good, but the wine paring - which was NOT INCLUDED - was two SHORT, AND I MEAN VERY SHORT glasses of wine for six courses! That's a sip of wine per course literally. And the wine didn't necessary pair well with all the courses it's supposed to pare with. WHAT?!? Normally it's a different wine per course or SOMETIMES a restaurant will combine two courses such as specialty breads and a light soup for just one glass of wine. The final course came with a so-so desert wine. And before all the diners had left the dining room they were clanking own the cages over the bar and making OBVIOUS attempts to move us along. Which brings me to the beverage prices on board. I already mentioned the charge for sodas. Wait for this. There is NO complimentary bottled water on board. There is no specialty fountains for filling Nalgenes or any other portable water device. Bottled water, wait for it, is $19.25 for a six pack of a liter and a half bottles or $3.00 for a half a liter - No, I'm not kidding. Wine? Expensive. Ordinary, and I mean nothing stellar, bottles of wine were $50 and up. Our wine package was $425 and it was only good in the Britiana which is the main dining room. Couldn't use it in the specialty dining room. OMG, and a glass of wine in the bars or in any dining room was $13.50 - nothing special either - plus 15% gratuity. Service in the Britania was so-so. And now we get down to the real cheap part. They CHARGED US $22 PER HEAD TO GET FROM THE SHIP TO SAINT MARK'S SQUARE IN VENICE. Yes. That happened. On one of our excursions that was eight hours, LUNCH WASN'T INCLUDED! And the coup de gras, and actually why I'm writing this review, is we bought a wifi package - expensive BTW, and the wifi was so horrible I couldn't get onto my bank. I talked to the lady who runs the cybershop's boss and he told me I needed to go ashore to get good wifi. Going ashore in this particular case was a fifteen minutes walk - and of course, as cheap as they are, they had no shuttles to take you to the terminal building. Anyway, they REFUSED to refund me the whole time I was logged on trying to get onto my bank. That's just stupid. I told them I would write a negative review, and nada. Another bone of contention is they have you all aboard at 5:00 to 5:30. Why? So they can sail at nine knots and save on fuel costs? I've never been on a ship that had you on board consistently at that time. Anyway, we talked to a lot of people that are looking to move away from Cunard since they got bought by Carnival. And bottom line, our $6,500 cruise ended up costing us an extra $3,500. Sail at your wallet's own risk. We're going back to Oceana and/or we've heard great things about Crystal and Viking's new, ocean going cruises. Read Less
2 Helpful Votes
Sail Date: September 2017
This was the 14 night cruise, Venice to Rome. This was our third cruise on this ship and fourth with Cunard so we know the standards that CAN be achieved. (Most recent previous experience was in March this year - Auckland NZ to ... Read More
This was the 14 night cruise, Venice to Rome. This was our third cruise on this ship and fourth with Cunard so we know the standards that CAN be achieved. (Most recent previous experience was in March this year - Auckland NZ to Wellington NZ via Australia - part of the world cruise. On that occasion the poor standard of food in the Britannia restaurant caused us to look seriously at abandoning the September Mediterranean cruise. But we persevered. Thankfully the quality of produce and skills of the chefs had improved considerably since last time. But we still think that on most evenings offering half of both the main courses and appetisers as "vegetarian" is far too many. Waiter service in the restaurant was first class, though the sommelier left more than a little to be desired. Drinks waiter service in the Lido (lunch) was (as before) patchy. You should not have to go looking for a waiter to order a drink. Similarly, overall service in the Golden Lion was also a bit hit and miss. The Lido pool area could do with some more shade. We recall there were umbrellas before - none now. We didn't go to any of the evening shows in the theatre - mainly because nothing appealed. However we feel the string musicians playing around the ship could do with a bit of makeover - the performances were rather hard work for us an an audience. Top marks to the young lady who was our stateroom steward. Our modest requests were never too much trouble and she did a good job keeping things today. Well done Edna! The makeover of the staterooms during the recent refit was very good, particularly the much larger TV and providing facilities for making tea or coffee. Read Less
3 Helpful Votes
Sail Date: September 2017
We chose this cruise because of itinerary,the ship was visiting some places we had not been to before. Cunard is our chosen favourite line for elegance,excellent food and service.Passengers are mainly Brits of a certain age so only a few ... Read More
We chose this cruise because of itinerary,the ship was visiting some places we had not been to before. Cunard is our chosen favourite line for elegance,excellent food and service.Passengers are mainly Brits of a certain age so only a few children,there were however 42 different nationalities on board so it was interesting to meet and speak to people of other countries. My only adverse comments would be that the prices charged for wine and excursions are excessive. The evening entertainment is varied and the resident Cunard singers and dancers put on some good shows. Lectures during the day are interesting ,Jennie Bond the former Royal correspondent was well worth listening to and my husband found the art talks very good. We were lucky with some wonderful weather and the ship coped well with a force 8 gale,this might be of interest to those who are not good sailors. If you haven't cruised before try it ,you will get hooked! Read Less
5 Helpful Votes
Sail Date: September 2017
Having cruised in April with an itinerary that included Dubrovnik and not being physically mobile to alight the ship we thought why not try Cunard with an itinerary including Dubrovnik. Unfortunately not the best start with a seven and a ... Read More
Having cruised in April with an itinerary that included Dubrovnik and not being physically mobile to alight the ship we thought why not try Cunard with an itinerary including Dubrovnik. Unfortunately not the best start with a seven and a half hour flight delay from Manchester. Boarding the ship in Piraeus at nearly midnight we were finally settled into cabin 8093 . We had booked a 'guarantee' balcony BB cabin and were given BF grade which is a roomy disabled cabin. Tea and coffee making facilities are included complete with biscuits. Although the cabin was sheltered from direct sunshine it was still one of the best cabins we have been in. The ship was full but you would never think so. The dining experience is definitely for traditionalists with formal wear definitely the norm for the two formal nights and a jacket for non formal nights complete with shirt but not a tie. It may seem stuffy but if you know in advance then there is no chance of feeling uncomfortable. The Lido buffet is the choice for passengers who don't like the formal approach. Our third time on Queen Victoria and the best .Cabin - great, food - good, staff- friendly and destinations - well chosen. Read Less
9 Helpful Votes
Sail Date: September 2017
We went to try Cunard again after a cruise 8 years ago . This time we chose the much vaunted Queens grill penthouse suite . The Flight out was ok with BA though putting people who have paid top whack in the tail of the aircraft by ... Read More
We went to try Cunard again after a cruise 8 years ago . This time we chose the much vaunted Queens grill penthouse suite . The Flight out was ok with BA though putting people who have paid top whack in the tail of the aircraft by the toilets was a bit of a surprise. When we arrived in Athens it was all very efficient and with a very quick transfer we were in our room in no time ,our bags arrived 10 mins later brought by our really hardworking and lovely Butler Elvie. Elvie was our room steward on our first cruise and not only did she remember us, she made sure that everything that was needed in our room or by us was catered for seamlessly. She is a real credit to Cunard. The Room itself was a nice space with everything that you could want well kept with plenty of storage. There was a crooked picture above the bed though which as it is fixed in place could not be moved ,drove me mad !! The Queens Grill had really great waiting staff Aurica our waitress was again a credit to Cunard and made our dining a nice experience, However the food in the restaurant varied sometimes great ,sometimes average many times lukewarm. I think Oceania offer better Menus with much less pre preperation than Queens Grill and this should be looked at by Cunard. Cunard can not choose its passengers and some of them in the Queens Grill were really nice but you also get those difficult elderly snobs who seemed to enjoy making the waiting staffs, life impossible remember the people that serve you are human too guys. Our deck area was clean well arranged and had nice touches with tea and snacks provided it lacked a whirlpool though. overall Queen Vic is a lovely ship with very little movement even in bad weather. Disembarkation was well organized again for me, However the big letdown for me, is that on a B A flight charted by Cunard we got split up and we and many other Queens Grill passengers got shoved in the back of the aircraft provision of catering would also have been a nice touch. Cunard needs to realise that when people pay top dollar thats what they expect form start to finish. Overall a nice week some good staff but needed to be a bit more special. Read Less
Sail Date: August 2017
We chose this cruise because it ticked all our boxes. It went from Athens to Venice. It stopped at Dubrovnik and Split. For me it meant seeing the Croatian coast. This cruise was everything we expected it to be. We were first time ... Read More
We chose this cruise because it ticked all our boxes. It went from Athens to Venice. It stopped at Dubrovnik and Split. For me it meant seeing the Croatian coast. This cruise was everything we expected it to be. We were first time cruisers. I had to ask the cleaner if we paid for meals. I was a complete newbie. For me the Lido was fine. It was fantastic to us. We had just completed touring Eastern Europe with carry on luggage. What a wonderful time too. We had see south western England, Berlin and Dussledorf and then Prague and Budapest so this just fitted in fine. We did not go into the flash restaurant as our given time was 8.30 pm and that was too late for us. We also saw the menu on offer and decided that the buffet was just fine and it was. I really enjoyed both the swimming pool and spa. It was all good. I thought that the excursions were expensive and perhaps not worth it. Yet we had a wonderful experience at Dubrovnik on tuk tuks going around there. Worth it We were on this for a week and it worked well for us. Our first experience and it was all positive. Thank you Read Less
2 Helpful Votes
Sail Date: August 2017
Have traveled on other cruise lines and for what we were paying - I had expected more. The embarkation was a mess. The ship was at Terminal C at Athens, where we got dropped but we then had to walk over to Terminal B to actually check in ... Read More
Have traveled on other cruise lines and for what we were paying - I had expected more. The embarkation was a mess. The ship was at Terminal C at Athens, where we got dropped but we then had to walk over to Terminal B to actually check in (not a short walk). Instructions and signs poor. Ship - good, cabin - clean although steward had to be asked to replace shampoo etc when we run out! Food bland and had expected from dishes from the countries we were in. Entertainment average - some of the acts really didn't appeal to most on board. Service - good and 2 of the Ports, I'm not sure why we went there. Not much to see or do except the ship tours for megabucks and not sure they did much either. We wouldn't choose Cunard again unless it was the only option for the time and ports. Read Less
1 Helpful Vote
Sail Date: August 2017
This was our first time on Cunard. We had been wanting to try them for a while and the dates, itinerary and cost for a balcony cabin seemed just right. We were a little apprehensive about it, given some recent negative reviews. However, we ... Read More
This was our first time on Cunard. We had been wanting to try them for a while and the dates, itinerary and cost for a balcony cabin seemed just right. We were a little apprehensive about it, given some recent negative reviews. However, we were pleasantly surprised. Visually, the main public areas look elegant and stylish and we rather enjoyed the formality. We were in a balcony cabin on deck 5. The lifeboats are situated on the deck below and so, when seated on the balcony, we could see the roof of the lifeboat below. On other lines, this cabin would have been described as partially obstructed, but that was not the case with Cunard. That said, it didn't really bother us but I do think that Cunard should more accurately describe the cabin. In addition, the cabin seemed smaller than ones we've experienced on other cruise ships and the bathroom was especially tight. Wardrobe space was plentiful though, with much more hanging space than we've been used to. Food, on the whole, was good although lunch options in the buffet were disappointingly limited. Nonetheless, there was always something to eat and it's impossible to go hungry. Afternoon tea was especially impressive and beautifully served. On the whole, the main shows were on par with other cruise lines but the range of other entertainment around the ship felt very limited. We were concerned that on embarkation day, we had a Cunard arranged flight which didn't land at Athens until, around 7pm. This meant we didn't get on the ship until about 9pm. On other cruises, we had been used to boarding by early afternoon and so it felt as though we had lost a significant part of our first day. However, on disembarkation day we had an 8pm flight home and were able to remain on the ship until 4pm which compensated for the late arrival. It would have been helpful if Cunard had informed us of this arrangement in advance as we were concerned at the start of the cruise that we would be transferred to the airport in the morning or that we would have to do a tour with an airport drop off. Despite a few gripes, outlined above, the overall experience was a good one and the ports met our expectations. We would cruise on Cunard again if dates, itinerary and price are right. Read Less
3 Helpful Votes
Sail Date: August 2017
My wife and I chose this 3 week cruise on Queen Victoria because of the itinerary which included many of the Greek Islands that we had not previously visited. Return visits to Venice, Dubrovnik and Istanbul was also an attraction. The ... Read More
My wife and I chose this 3 week cruise on Queen Victoria because of the itinerary which included many of the Greek Islands that we had not previously visited. Return visits to Venice, Dubrovnik and Istanbul was also an attraction. The Turkish ports were taken from the itinerary due to security concerns which we fully appreciated with Heraklion in Crete added. The extensive menus presented in the Britannia Restaurant at all meals was a highlight and we could not agree with previous reviews as to the presentation and quality of the meals. Occassionally we had lunch in the Lido Bistro and found the food on offer also to be of a high quality. Afternoon tea with the white gloved waiters was most enjoyable. All the crew that we came into contact with were very professional and really went out of their way to provide us with a very memorable cruise. Cunard's arrangemeents for us on disembarkation in Athens with an evening flight were really appreciated as we were permitted to remain on board until early afternoon before being transported to the airport. Great consideration. Read Less
16 Helpful Votes
Sail Date: August 2017
We chose this cruise due to the price and itinerary - we wanted interesting sights to view at the ports which we could undertake ourselves without purchasing excursions we embarked in Rome and after a day at sea travelling past Stromboli ... Read More
We chose this cruise due to the price and itinerary - we wanted interesting sights to view at the ports which we could undertake ourselves without purchasing excursions we embarked in Rome and after a day at sea travelling past Stromboli and through the Messina Strait we called at Brindisi Puglia, Kotor Montenegro, Dubrovnik Croatia, Day at Sea, Venice Italy, and finally Trieste Italy where we flew home to Heathrow. Cunard Charter was with BA Boeing 767 with a 2-3-2 seat configuration. Flight and transfers were well organised and from arriving at Rome Airport at 11am we were in our cabin at just gone 1pm. Ship was elegant and charm radiated throughout - inside public areas during the day felt empty and relaxing as most people on excursions or sunbathing. Lido pool - guests reserving sun loungers and cabanas and then disappearing for a couple of hours, especially on sea days was an issue and several arguments ensued Entertainment - shows in the Theatre were well presented whether .the Cunard singers and dancers or the guest appearances from a pick pocket, a Magician or a couple of Scottish singing brothers. Also the live music from the string quarter, a jazz guitarist ,a pianist and Marta the harpist were well delivered Cabin was well maintained by our steward Joel. We were in the MDR early sitting and our table for two was looked after by Bernie, Arnold and the sommelier, Pavel. Bernie in particular was excellent in with his rapport one of the main reasons we enjoyed the cruise so much, however every member of staff showed the same level of service which was excellent throughout the ship. Food in MDR was well prepared and well seasoned . And the meat was as tender as you can get. Range of dishes was sufficient for a weeks cruise and you had the choice of eating in the lido buffet restaurant if nothing took your fancy. Breakfast - we were impressed to find that the Room Service Breakfast menu for a Britannia Stateroom included cooked items so we tended to order this I regularly ordered eggs (scrambled or sunny side up), bacon, sausage tomato and beans as well as hot chocolate and fruit juice.4 August Read Less
24 Helpful Votes
Sail Date: July 2017
We originally booked this cruise to experience a different cruise line, and port destinations, expecting to have a great first class summer escape from our winter. Regrettably reality did not meet expectation. Embarcation went very ... Read More
We originally booked this cruise to experience a different cruise line, and port destinations, expecting to have a great first class summer escape from our winter. Regrettably reality did not meet expectation. Embarcation went very well but was spoiled by an unpleasant smell from the embarkation deck that never seemed to go away. Disembarcation also was one of the best we have encountered. The cabin real estate was probably the smallest we have ever had with a shower so small you needed to be a contortionist if you dropped the soap, however it was well serviced and always clean and tidy. Then things started to go downhill. The ship has a rigid policy of requiring a jacket for men and cocktail dress for women, and all this in 38 degree heat. Apart from formal nights where you had to dine at the assigned table we opted to go to the buffet. The food offering was typical british stodge reminiscent of boarding school. There was little in the fresh or healthy options , with food mostly out of a tin, or with a "commercial" flavour like it was bought in and cut up, or from a frozen packet. No fresh berries or avocado or tomatoes etc. The bread had a day old aspect to it. All the musicians, dancers and entertainers were among the best and professional, but the singers should stick to karaoke. The round ship service staff seemed slow and apathetic in their task and hard to find. The exception to this were for people who had already tipped these individuals separately. The drinks were incredibly expensive. I heard the phrase "mega ripoff" used by another passenger. I went to the trouble, for the first time on any ship ever, to make a complaint about this - it was not responded to. Clearly the line doesn't care. The ship was old fashioned with poorly utilised spaces. It seems to be begging for a rethink on how things should be done to get the best from it. The shore excursion book was missing from our room. On querying this we were told it was stolen by a previous passenger and was irreplaceable. They were kind enough to lend the desk copy to us to select excursions from the comfort of the lobby but we were told to give it back. The selections were limited and aimed mostly at the elderly. In summary, if you are over 80, prepared to pay anything and like a stuffy atmosphere and stodgy food, this is the cruise line for you. Read Less
4 Helpful Votes
Sail Date: November 2016
This was our fifth cruise on Queen Victoria but the first in the Grills for several years. Queens Grill was an affordable price on this trip and it was part of a birthday treat. We flew from Heathrow Airport on a British Airways ... Read More
This was our fifth cruise on Queen Victoria but the first in the Grills for several years. Queens Grill was an affordable price on this trip and it was part of a birthday treat. We flew from Heathrow Airport on a British Airways scheduled flight leaving at 7.05 am. The flight was fine, I had been able to pre-book seats a few days earlier via Cunard and as we couldn't check in online we were able to join the very short queue for assistance rather than the long one for Baggage drop off. Heathrow was a very smooth experience, Rome not so much. This was the last sailing from Rome for the season so I would have expected the Cunard experience to have been a bit better organised than it was. There was a bit of a scrum to drop off luggage with the porters and then we were told to go away for 30 minutes. Our flight was on time so I didn't really understand why they weren't ready for us ! Health Forms and other documents were given out on the coach and once we reached the port, embarkation was very efficient. Luggage took a while to arrive, it was nearly 6 by the time we got ours and others had to wait longer. Itinerary - We had a sea day followed by Livorno, Toulon, Barcelona, Valencia, sea day, an unexpected overnight and morning in Gibraltar and then 2 full sea days home. The weather was the opposite of what I had expected - started off damp, turned windy and improved as the cruise went on. We had a bit of rocking and rolling but nothing terrible. We were able to use our balcony for lunch sailing out of Gibraltar and crossing the Bay of Biscay, not bad for November ! Cabin - We were in Q5 cabin, 4191 and loved the position. No problems with noise, it was probably one of the quietest cabins we have ever had. Everyone we spoke to with aft cabins seemed to love them although those on Deck 8 suffered some noise from the Lido Deck. We are not regular QG travellers, this was a good deal and we will be perfectly happy to go back to Britannia with an occasional splurge. The only thing which wasn't really Grills worthy was the balcony furniture - really would have appreciated something a bit more comfortable. Food - The daily menu choices were generally pretty disappointing, I only ate from it once. Often the highlights in Britannia weren't offered on our daily menu. There were always more vegetarian choices than red meat. The a la carte selection was good and I never had the same main course twice although I would happily have done so. On the nights when the a la carte wasn't offered - first, Welcome and Farewell dinner, the menu choices were much improved We asked for Veal chops one night for the following evening and I had Escargots when they were offered in Britannia not QG. We were never specifically asked if we wanted something different, the Maitre D' didn't speak to us at all after introducing himself on the first day. he made his way round some tables but not ours. The Head Waiter in our section was very attentive though. We really enjoyed the food and the service but we have had really good food in Britannia as well. Wifi - Not the fastest but bearable, even worked on the balcony. I lost 50 minutes when my logout failed and had no problem getting them refunded. Entertainment - Not a Cunard strong point but we enjoyed a few evenings in a free theatre box. Cocktail parties - all busy and the Commodore was shaking hands ! Drinks - new cocktail and beer choices were a positive move although I found the PS I Love you far too sweet, I'll stick with a Brandy Alexander. Disembarkation - very quick and the free shuttle to the station was a welcome bonus. Read Less
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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