Sail Date: June 2019
Doing the Lewis and Clark riverboat Cruise has always been on our bucket list. This seemed to be a good time of the year. Queen of the West is an older boat and is very intimate. Bedroom very small but haven’t spent much time in it ... Read More
Doing the Lewis and Clark riverboat Cruise has always been on our bucket list. This seemed to be a good time of the year. Queen of the West is an older boat and is very intimate. Bedroom very small but haven’t spent much time in it but to sleep. Several places where you can sit, watch the scenery, read or visit with the new friends you meet daily. Crew very attentive and Edgar to please. First morning we boarded at 10:30 AM snakes and open bar has we were oriented to our boat. Meals have been delicious! Who doesn’t like a root beer float or ice cream sundae at 8 PM?? As we travel we learn more about the history of the area we are in. Loved Astoria’s quaint look. Houses on hills like San Francisco but then you seen a doe with her fawn meandering down the street or tucked under a 300 foot fir. Read Less
4 Helpful Votes
Sail Date: June 2018
Wanted to see the snake/columbia rivers. Only cruise line to offer the itinerary we wanted. PLUSES: * FRIENDLY CREW, ALBEIT INEXPERIENCED * OPEN BAR COCKTAIL HOUR EACH EVENING * SMOOTH RIDE, COMFORTABLE SEATING ON DECK * ... Read More
Wanted to see the snake/columbia rivers. Only cruise line to offer the itinerary we wanted. PLUSES: * FRIENDLY CREW, ALBEIT INEXPERIENCED * OPEN BAR COCKTAIL HOUR EACH EVENING * SMOOTH RIDE, COMFORTABLE SEATING ON DECK * GOOD ON-BOARD LECTURES ON LOCAL HISTORY * MT ST HELENS TOUR WAS INTERESTING * EASY EMBARKATION/DISENBARKATION MINUSES: * food quality was average to poor...served mostly salads for lunch; too few choices. Dinners ok if you like fish..i dont. * food quantity was inadequate for most people. One small piece (one inch long) of bread served for each person at table . Requests for more did not result in extra bread. * cabins very small..i stubbed my foot several times on the metal step into the bathroom. * for several days the hot water for the shower was lukewarm and uncomfortable . * the ship has one small elevator and 4 decks. The elevator was malfunctioned on the first day and would only support one person at a time (rated for 10 persons). It stopped between floors and my wife tripped trying to get out of it. It was then closed for 3 days and the crew was required to carry disabled passengers up and down the stairs. I have a cardiac condition which required me to stop and rest at each landing for most of the week. * cruise was billed as a "wine cruise"...wine was served each nite with dinner but the wine was all local cheap stuff from the wa/or area and nowhere near the best they make. On several occasions i asked for some better wine to be served and was accommodated although just my glass was filled; the remainder of the dinner guests were not offered any. * wi-fi was only occasionally available in our cabin; dropped out often. * paid extra for a "beer tasting"...we were walked off the boat several blocks up a steep incline which i was barely able to negotiate and ushered into the back room of a local bar. We were served 2 small samples of a local craft beer and one small sample of a local cider, both of which were average to poor quality. Strangely none of the product we tasted was available for sale (?) although i would not have purchased it anyway. * the on-board "entertainment" was invisible. There were some musicians at the cocktail hour each nite playing background music. The blues band was ok. * the only exercise equipment or space on board was two bikes outside on the top deck... SUMMARY: Considering the poor food quality, quantity and choices, the mediocre accommodations and the water/elevator issues, this cruise is a poor value overall. We have been on 3 eu river cruises which cost less, have vastly better food and drink and much better on-board entertainment. The "queen of the west" is an old queen...the recent re-furbishment wasn't evident...still reminded me of cruising in the 1950's and 1960's on cheap boats. I would not recommend this cruise line, and especially this boat, to anyone. We will likely go back to viking or ama which have vastly better service, food and newer boats. Read Less
26 Helpful Votes
Sail Date: October 2016
Wanted to visit wineries and see the nature of the area. Always wanted to go see Mount Saint Helens and Mutlanomah Falls. The ship was clean, comfortable and attractive. Plenty of public lounges to relax in. The guest rooms were ... Read More
Wanted to visit wineries and see the nature of the area. Always wanted to go see Mount Saint Helens and Mutlanomah Falls. The ship was clean, comfortable and attractive. Plenty of public lounges to relax in. The guest rooms were comfortable, but smaller than expected. We used the balcony each morning and often had coffee out there as we watched the passing scenery go by. The lecturer and historian was enriching, entertaining and engaging. He knew the history of the area as spoke a lot of the Lewis and Clark expedition. Bus drivers were also narrators that added to the tours. The tours were well organized and took us to places like Bonaville Dam, Ft. Clatsop (Lewis and Clark's camp), Pendleton and various museums and historic places. The food is a big part of the onboard experience. The food was consistently good with local seafood and local recipes used by the chefs. The dining room servers were always friendly and mostly college students. Hoping to do another American Cruise Lines trip, maybe in Alaska soon. Read Less
2 Helpful Votes
Sail Date: August 2016
We chose this cruise for several reasons: 1. This was our 7th cruise with America Cruise Lines (ACL) so we knew we could expect the best of everything. As before, we were not disappointed. 2. ACL has wonderful speakers and tour ... Read More
We chose this cruise for several reasons: 1. This was our 7th cruise with America Cruise Lines (ACL) so we knew we could expect the best of everything. As before, we were not disappointed. 2. ACL has wonderful speakers and tour leaders and those people on this cruise were phenomenal. They book local entertainers which adds a lot to the evening fun. 3. The food and accommodations are wonderful; always to be looked forward to. 4. The shore excursions are always well planned and the bus drivers do a great job talking about that tour area's history, points of interest, people of note, etc. 5. One of our favorite parts of traveling with ACL is that we don't have to worry about anything. Passengers are politely reminded of tour departure and return times, what kind of weather to expect, alternatives to a planned tour, etc. 6. It's nice to have someone else make some of the decisions for you and to have them be right. That really jumps up the relaxation factor. 7. The boats/ships are small and maneuverable with a limited number of passengers, usually no more than 150, and rarely that many. We've been on large cruise ships and won't be going back. Large ships are crowded, impersonal, and difficult to get on and off of - too much hassle for a relaxing time. NOTE: We sailed from Portland, Oregon; it needs to be added to your list of ports. Read Less
1 Helpful Vote
Sail Date: June 2016
We have taken cruises before, but this was exceptional. Not only was the scenery, excursions and boat travel wonderful, the service was beyond compare. You could tell many of the servers were college students in the service field. They ... Read More
We have taken cruises before, but this was exceptional. Not only was the scenery, excursions and boat travel wonderful, the service was beyond compare. You could tell many of the servers were college students in the service field. They were ready for every request and were always extremely gracious. I walked away in awe, thinking this cannot be matched. We shall see. We will surely take another cruise with this cruise line. My wife does not like big waves on the open ocean, so this solved that problem. We enjoyed the history of the river, with lots of information on Lewis and Clark. The ports were very welcoming with many interesting sites. We started in the desert areas of eastern Washington and Oregon and finished in Astoria, on the Pacific coast. We took a trip to Mount Saint Helens, the Gorge with waterfalls, huge dams and more. We were able to walk around the port cities, and the locks were quite a drop. I believe some of the biggest drops of any locks in the world. Read Less
4 Helpful Votes
Sail Date: June 2015
I have always had an interest in the rivers of North America. I enjoy boats and water. It was extremely comfortable cruising on the restored Queen of the West, stern wheeler up the Columbia and Snake Rivers of Oregon and Washington. ... Read More
I have always had an interest in the rivers of North America. I enjoy boats and water. It was extremely comfortable cruising on the restored Queen of the West, stern wheeler up the Columbia and Snake Rivers of Oregon and Washington. Service was excellent. One of my favorite times was having breakfast on the bow while viewing the majesty of the mountains and listening to our on board guide Todd Weber. Tears came to my eyes with the beauty I was seeing. Todd gave a talk about the Lewis and Clark expeditions in this area. Hearing the history regarding the discovery and developing of this part of our country added to the full experience of the cruise. I truly like having guides on board to ask questions and expand the trip. The shore excursions were fun and interesting. There were historical excursions, such as the Fort of Lewis and Clark,and there were visits to a world renowned Rodeo which is in the town of Pendleton where the well known wool manufacturer is also located. Most of all the scenery impresses me the most when I travel. Yes I will be going again in June 2017. Read Less
6 Helpful Votes
Sail Date: July 2014
I selected ACL's cruise down the Snake and Columbia Rivers for several reasons: I'm interested in the Lewis and Clark expedition, I wanted to see the landscape of the Inland Northwest, and my earlier cruise with ACL (the Lower ... Read More
I selected ACL's cruise down the Snake and Columbia Rivers for several reasons: I'm interested in the Lewis and Clark expedition, I wanted to see the landscape of the Inland Northwest, and my earlier cruise with ACL (the Lower Mississippi) was such a treat that I wanted to travel with the company again. The Snake/Columbia River trip was one of the best I'd ever taken, and I have been traveling extensively for 52 years. My booking was handled politely and expeditiously by Sean at the ACL office, and I received all necessary papers and notices on time and in order before my departure. The itinerary, from Lewiston, ID, to Astoria, OR, was first rate. The excursions were diverse and fascinating, with excellent guides-- there was something for everyone. When we were under way, the staff always devised something fun to do, like sailing kites off the deck. Though the cabins on the paddlewheeler Queen of the West are somewhat smaller than on the Queen of the Mississippi, my room was perfectly acceptable --clean and comfortable. The company has, incidentally, just launched a new ship built to their specifications, so they are always upgrading. The service is excellent. You can tell immediately that the staff are very well trained: these young people are friendly, polite, and capable. In addition, the lecturers were outstanding. Because of my interest in history, I asked a lot of questions-- and got the answers. Above all, the cruise director was very responsive to our needs-- she even made special arrangements for me to fit in an extra excursion in Astoria. I especially enjoyed the afternoon happy hour, with included drinks, wine, and an extensive selection of hors d'oeuvres. It was a great chance to meet with the other passengers and compare notes. The ship is small, about 100 passengers, so you have an opportunity to meet like-minded, friendly people from all over the country. The food is excellent. I am a vegetarian, and the chef had no problem accommodating my needs. I have already signed up for my third ACL cruise, and I plan to take many more. Read Less
Sail Date: September 2011
My wife and I had a great time on the seven-night ACL cruise from Portland to Astoria, OR and then back up the Columbia and Snake Rivers to Clarkston, WA. We both love history, scenery, and small ship cruising, so this trip was a perfect ... Read More
My wife and I had a great time on the seven-night ACL cruise from Portland to Astoria, OR and then back up the Columbia and Snake Rivers to Clarkston, WA. We both love history, scenery, and small ship cruising, so this trip was a perfect fit. As always with ACL, greeting, embarkation, and orientation were very friendly and well managed. There were three individuals handling "cruise director" types of functions, thus overall organization of the the trip was outstanding. Our cabin was excellent--clean, well-maintained, and properly furnished. The dining room was fairly well managed. Service was slow at times, and the chef "missed the boat" on a few dishes. All-in-all, these were not major problems. Inclusion of wine with lunch and dinner and a full-scale cocktail hour every evening before dinner is an ACL tradition. We thought the shore excursions were very well planned and executed and that the prices were fair. The trip to mount St. Helens was a particular highlight as was the one to the Lewis and Clark fort outside Astoria. We have always had a good experience on ACL and look forward to Alaska next year. Read Less
Queen of the West Ratings
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