1 Helpful Vote
Sail Date: October 2018
Looking for a way to see parts of Canada we had not seen and perhaps to get a glimpse of color, we chose the last cruise of the season from Quebec to Ft. Lauderdale. Given the dates, we were not surprised that the weather caused us to ... Read More
Looking for a way to see parts of Canada we had not seen and perhaps to get a glimpse of color, we chose the last cruise of the season from Quebec to Ft. Lauderdale. Given the dates, we were not surprised that the weather caused us to miss two ports of call. We made up for it by relaxing on board...the second reason we chose the cruise. The Royal Princess is the largest calss in the fleet, and it WAS big and carried a lot of people. Still, we had quiet in our cabin and the luxury to mingle with people if we wanted. Our balcony cabin was small but fine for two of us. Our steward went out of his way to clean it around our schedule, not his. The food was excellent, and we enjoyed anytime dining with its opportunity to meet other people at dinner. The wait staff there and in the buffet areas were ESPECIALLY good and very helpful. My wife was in a wheelchair for the cruise, and the staff watched out for her and was there to help when we needed it. Kuos too the staff at the Lotus Spa. I had an excellent Massuse (I can't spell!), and my wife received excellent care from the accupunturist. The front desk staff worked magic with bookings and were always cheerful, even when obviously tired at the end of long days. We missed our frist excursion by oversleeping; we had had a 14 hour day getting to Quebec NOTE: if you are traveling a long way, arrive a day before the cruise!!!! The photo excusion I took to at St. John was excellent, providing some good opportunities for photos and providing a tantalizing glimpse of the city as well. Instead of excusions in Halifax, I walked to the Maritime Museum, managing to find a small gallery on the way and getting an idea of the architecture as well. My only personal complaint was that we spent way too much time in Boston and not nearly enough time in New York City. I knew Boston, but I had had destinations in mind for New York. Because the ship docked in Brooklyn, I did not have enough time to visit Manhattan locations such as athe Museum of Modern Art..an excursion that was mysteriously dropped between my inital booking and getting on baord. Read Less
1 Helpful Vote
Sail Date: October 2018
It was advertised as a Fall cruise to see the colorful foliage and experience the European ambiance of eastern Canada. It was scheduled way to late in the year. The color was long gone from the trees and it was awful weather, very cold, ... Read More
It was advertised as a Fall cruise to see the colorful foliage and experience the European ambiance of eastern Canada. It was scheduled way to late in the year. The color was long gone from the trees and it was awful weather, very cold, snowy, windy, rainy. Missed two ports because off the weather. Way too cold for shore excursions. We know Princess has no control over the weather but, they have 100% control in scheduling cruises. Even more disappointing was the poor service in the MDR, not good entertainment, and a lack of stuff to do on the many sea days. We were confirmed for 6:00 PM traditional dining. Without notice, that was changed to 5:15....many unhappy passengers. Good thing we got earlier dining because it usually took two hours to get serviced. Appears the MDR staffing has been cut way back. The head waiter did not even bother to check with our table until the second week....only then because one of our party asked him why. Had to leave the MDR before desert several times to get a good seats in the theatre If you did not get there by 7:15 PM, there were no seats left. Theatre was way too small for the scheduled show times. We did not care for the production shows, not very entertaining, and most of the guest entertainers were not very good. There were no enrichment activities. Some people really liked him but, I found the Cruise Director's demeaner and behavior to be very irritating. Moving on to a different cruise company. Read Less
Sail Date: October 2018
This was our second Norwegian cruise and our first "cold-water" cruise. It was also our first experience cruising in a suite. To start, as others have pointed out, the ship was wonderfully refurbished although the layout ... Read More
This was our second Norwegian cruise and our first "cold-water" cruise. It was also our first experience cruising in a suite. To start, as others have pointed out, the ship was wonderfully refurbished although the layout remains quirky. That said, by day 2 it was easy to figure out where everything was and the best way to get their. Next the staff, start to finish, outstanding. El, Nathaniel, Layla at Gatsby's simply made our cruise with their tremendous service and warm greetings. Also, the guitar player, Rob Ondras as a consumate performer who had a wide range of songs. We ate at all of the specialty restaurants and had good to great food. We ate at two of the main dining rooms, Aqua and Venetian and enjoyed both meals. Venetian is very large so we preferred Aqua for a more intimate experience. Now for the "suite-life". This completely changes the dynamics of cruising. We were in cabin 12030 what included a balcony and floor to ceiling windows. We had a couch and two chairs so if we wanted to read, relax, and watch the water go by, we had a great view at all times. Next our concierge, Roel, was great. At check-in, he whisked us onto the ship and brought us to Cagney's for lunch. As the Dawn does not have a Haven, suite passengers have Cagney's or Moderno's for lunch and breakfast. These amenities and priority boarding and disembarking, plus the little treats left every night, makes for an elevated experience. Finally , we enjoyed each port and each port was unique. Quebec is a charming, old world city with plenty to see and do. Sydney was a quite little stop with a great Irish pub and a charming local tour. Halifax has Peggy's Cover which is not to be missed, and Bar Harbour included a great local lunch and then a gentle hike around Acadia National Park. In summary, bundle up, get in the spirit, and you will love this ship and ports. Read Less
3 Helpful Votes
Sail Date: October 2018
Wanted to see fall colors. Loved Quebec City. Go see Montmorrecy Falls and Basilica St. Anne. Breathtaking and enjoyed fall colors. Sydney was nice but no big deal. Peggy’s Cove was breathtaking and gorgeous. Bar Harbour was soooo ... Read More
Wanted to see fall colors. Loved Quebec City. Go see Montmorrecy Falls and Basilica St. Anne. Breathtaking and enjoyed fall colors. Sydney was nice but no big deal. Peggy’s Cove was breathtaking and gorgeous. Bar Harbour was soooo beautiful and lots of fall colors. Weather is a huge factor for this cruise. We were prepared with our coats, hats, scarves and gloves. But had St. John cancelled and had to stay on the ship due to gale force winds. This time of year is huge with wind, chances of rain and we even had some snow flurries one day. So be prepared for alittle disappointment due to weather not the cruise lines fault. The ship was nice and clean, staff great but entertainment was the worst I’ve seen on five Norwegian cruises. Only saving grace was Jose and Patty. Food was good. I believe they’ve shifted the great food to the specialty restaurants so main dining is good but not great. But we aren’t picky at all. Read Less
4 Helpful Votes
Sail Date: October 2018
The itentary- fall foliage Cabin, they have even ran out of facial tissues, received a note, sorry we are out with a room of toilet tissue! Service - diamond +++, they have ran out of all white Zens, there is no Chardonnay. ... Read More
The itentary- fall foliage Cabin, they have even ran out of facial tissues, received a note, sorry we are out with a room of toilet tissue! Service - diamond +++, they have ran out of all white Zens, there is no Chardonnay. Entertainment, C-, guess they are using the money on the bigger ships. Dining, same menu every four days, and if you are in a section with Pinnacle or Suite, you will just have to wait!. The ship is well maintained, but who ever did the planning and ordering really messed up. Plus they have been doing this run for two months, so it should be history. The on ship activities are located in small venues, such as Triva in the Scooner Bar, people are sitting on the floors and they refuse to change to the larger lounge that is one flight up. There is nothing even scheduled in there. Read Less
1 Helpful Vote
Sail Date: October 2018
Joe and I love cruising. We have always been 'Loyal to Royal' and are Diamond Plus--not that it matters, except it is relevant to our experiences on this cruise. It started out well--the air connections the cruise line ... Read More
Joe and I love cruising. We have always been 'Loyal to Royal' and are Diamond Plus--not that it matters, except it is relevant to our experiences on this cruise. It started out well--the air connections the cruise line arranged worked out well, though they were time-comsuming. We got to the airport in Quebec City tired after 17 hours of traveling. We had asked RCI for an airport to hotel transport (their choice hotel) and were told none were available (18 months before the cruise.) When we got to the airport, there were Royal Caribbean representatives collecting people for transport to the hotel. They would not include us since we had no reservation with them. So we hit the taxi stand. We told the dispatcher there that we wanted to go to the Marriott Courtyard Hotel. He quoted us the price for going to downtown Quebec City. Since we knew no better, we said okay and he called a cab. The driver again asked us where we were going and we told him the Marriott Courtyard. He said 'Which One?', and we were stymied. We thought there was only one, and had no address for it. He claimed there were two and took us to the one downtown. Well, the one downtown was NOT a Courtyard, and was twice the fare it would have cost to get to the 'Courtyard'. So we had to call another cab and pay another fare. Grrrrrr. Checkin the next day was less than perfect--no priority boarding, long lines, and at least one less than friendly cattle herder. However, room was good, dining and wait staff were good, and room attendant was good. Now we get to the really rude awakening: Happy Hour-4:30pm-8pm. This spring we had sailed on the Brilliance on a repositioning cruise from Tampa to Amsterdam. They, like Adventure on this cruise, had a HUGE percentage of Diamond and above cruisers (who but us old geezers and rich whippersnappers have the time for a repositioning cruise?) Unlike Adventure, they had prepared for it. The staff on Brilliance turned their largest 'ballroom' area into a diamond lounge, with a different theme and entertainment every night. We were happy, and the non-diamond passengers were happy because the other bars weren't packed with us monopolizing them for drinks off our allotted 3 a night. Everyone had a relaxing, pleasant voyage. In contrast, on Adventure the 43-seat diamond lounge was FULL from breakfast through 8 pm. The Viking Crown was almost as bad. If you weren't in a seat there by 2:30 pm, you could forget Happy Hour. For us, it isn't just about drinks. This is our socializing time. We enjoy talking to other couples. The ones we meet at Happy Hour have experiences similar to ours. It is easy to start a conversation and one thing leads to another--we have had some really good times in the Diamond Lounge on other cruises, including on Adventure. Sometimes the free drinks we get are Cokes--we're too old for sustained booze. Unlike Brilliance, this time the experience on Adventure was more like Mayhem. It was packed. If you got there at 2:30 so you actually had a seat, it was hard to carry on a conversation with all the people standing around your chair waiting for you to vacate it. The crew appeared powerless to change anything. Their 'fix' for 13 nights of mayhem was a final night show and buffet--both of which were so crowded you couldn't see the show or get to the buffet. Adventure and RCI, you need to do better--MUCH better! Now for the good stuff! The absolute best part of the cruise was the carriage ride in Acadia National Park. After a whole lot of rain and cold, we lucked out and got sunshine and mild temps for our excursion. The draft horses that pulled our 8-passenger wagon were Moses and Molly. It was an hour of absolutely gorgeous fall colors, trees, a driver who carried on a leisurely and intelligent commentary--more like a conversation--with us, stops to watch deer, and just a wonderful time enjoying the world we're blessed with. It was one of those experiences I'll have a hard time ever repeating. Take a look at the picture I'm attaching and you'll get some idea of what I mean. The other really good excursion was to the Anne of Green Gables House. If you've read any of Maude Montgomery's books, you'll really enjoy this one. If you haven't--at least take the walking trails. They are really worth doing. When we were there, it was a slow, dripping rain. We went through the house first. Best thing there was seeing the cupboard where 'the raspberry cordial' was kept. You have to read the book to appreciate it. After heading outside, we took the 'Lover's Leap' path. It was beautiful, and brought back memories of Montgomery's descriptions of where the children played. There were trees, a brook, a bridge across it, and steps leading upward. Definitely a fun adventure. Well, by this time we were soaked, our time to meet the bus was near, and although I wanted to do the other path, I had to go. Hope there's a next time! I'll try to add the picture I took on the path to my uploads. Adventure is a good ship. She has some really good folks in her crew. This was our fourth cruise on her and we enjoyed them all. Captain Szynkarczuk appeared to be very professional, and concerned only with the operation and command of his vessel--a very good thing, considering we had some stormy weather on the cruise, an unscheduled return to port for medical reasons, and some ticklish navigational situations. My impression is that he is a bit uncomfortable around passengers. He could stand to unbend just a bit. We're really not a bad lot. If you haven't taken this cruise, do it. I'm sure RCI will fix the Diamond Lounge problem, and all the Canadian and New England ports are well worth it. I just may go again myself. I want to walk that other path on PEI and take the longer carriage ride at Acadia. See you onboard! Read Less
1 Helpful Vote
Sail Date: October 2018
The Canadian Cruise was the first for us in that area and was a great experience. The trip was set up by a local cruise club and every detail was handled by our tour guide including excursions and travel. We opted for the eight night meal ... Read More
The Canadian Cruise was the first for us in that area and was a great experience. The trip was set up by a local cruise club and every detail was handled by our tour guide including excursions and travel. We opted for the eight night meal package which turned out to be very nice for most of the restaurants. We also had the drink package that was offered and found that to be very nice. The main Dining Room was used for three meals, however the food served was not as nice as the specialty restuarants.We used the cafe for breakfast and lunches and found to be average food. Our cabin was a little small and the bathroom even smaller than we experienced on other cruise lines, but that was our choice. The room was a sea view window on deck five mid-aft ship. The bathroom also needed updating due to stained toilet and cracks in sink, howerver the shower was ok. The service throughout the ship was great in all departments especially in the cabin which was visited at least two times a day.I would say the entertainment was average with some shows better than others. The embarkation and disbarkation was very easy with no problems. Our ports of call were great to visit and had sights that were interesting to see. We had two days at sea on this cruise and one from Boston Mass. to N.Y. was not needed for the ship went out in the Atlantic and turned back toward N.Y. Also this time of the year the Atlantic Ocean can have rolling seas which might make some a little uncomfortable. All in all this was a good cruise. Read Less
1 Helpful Vote
Sail Date: October 2018
Although the weather was not the best, this cruise offered a very interesting and fun itinerary including Canadian, New England and, finally, Florida ports. They did a good job of both embarkation and disembarkation, especially considering ... Read More
Although the weather was not the best, this cruise offered a very interesting and fun itinerary including Canadian, New England and, finally, Florida ports. They did a good job of both embarkation and disembarkation, especially considering the large number of passengers boarding at the small terminal in Quebec City. The ship is in good shape, and qualifies as not too big and not too small. The food and service in the Main Dining Room is the best we’ve had in years—waiters were attentive always and actually did some of the “old fashioned” things like pull out the lady’s chair and spread your cloth napkin! The food and service in the buffet Windjammer also was good, both at lunch and breakfast, with many food choices. There were some very good, original performers in the Lyric Theatre on several nights—unfortunately, the performance times kept changing from night to night and we missed some shows because showtime cut into dinner time. The Schooner Lounge is a good place for the usual sing-along music, and was packed every night. But the ship could definitely upgrade the live music in the lounges, and increase the amount of time the singers and musicians play. Several of the lounges also need improved drink service. Also, there were no enrichment talks related to the interesting ports we visited—we especially missed this since the poor weather precluded everyone from spending very much time on the outside deck so there was little to do. Lastly, our cabin was very good (spacious balcony)—attendants kept everything tip top. Only complaint is that RCCL no longer provides bathrobes. Read Less
9 Helpful Votes
Sail Date: October 2018
We chose it because we had never been on an expensive luxury cruise before and wanted to treat ourselves. We liked that we could relax and be served at each meal and not have to deal with buffet lines. I was picturing outstanding gourmet ... Read More
We chose it because we had never been on an expensive luxury cruise before and wanted to treat ourselves. We liked that we could relax and be served at each meal and not have to deal with buffet lines. I was picturing outstanding gourmet meals in a lovely dining room with creative menus and desserts. Instead what we got at each meal was diner food. For instance when offered a seafood salad with shrimp/scallops etc...the shrimp was the size of your finger nail and the scallops were half of that size. Shrimp almost always had the same rub all over it. Here we were outside of the Quebec City at sailing time, a city with great French bread and every meal the breads were hard rolls and tasteless. They need to change their bread vendor asap! Now most of the folks on this cruise were in their 70's and above and many felt the food was good or they were being polite as we were, but believe me when I say it was not. Most of the meals were not bad but it was at best average. We found it odd that they asked you if you wanted half portions. If you asked for a half portion of salad or pasta it was about 1/2 to 3/4 cup. The chef did have some skills but the first day our chicken lunch was hard and my husband's hamburger was dry and tough. On the first night we ordered mushroom soup and it was virtually tasteless, I mean hardly any salt. I tried 3 more soups before giving up on the soups, roasted red pepper (no flavor), ham and pea soup (watered down to the point of being PALE green little taste and no ham) and French onion (3 tiny strips of onion in it and tasted like it came from a very salty can). All of the cake deserts were not as good as a Safeway store bought and were often dry. The only desert that was outstanding was peach cobbler and it was only offered once. Almost every dessert was served with the same creme anglais and a dollop of whipped cream. The breakfasts were great however and the servers were excellent. No tablecloths at breakfast or lunch, only dinner. We missed 3 ports due to weather but that is not the cruise line's fault. Still they said we could not go to Halifax due to a storm yet we sailed right by it to the next city. They may have lost their port. Forget about going to Isle de Madeline because the last two cruises didn't get to dock there and neither did we. The rooms were large but sparse and simple like a Motel 6, bare bones. Entertainment was the same every night but one, two guys playing their guitars and singing, 60's night, 70's night, Elvis night, you get it. Really hokey. Adriana the cruise director was a doll. We enjoyed our tour of the bridge and think the Captain and his crew were very capable. The lectures were very interesting. There was no fitness center or spa to get a massage. The only two treadmills were outside on a side deck and it was too cold to use them. They need to replace the carpet and furniture, pictures etc to update this cruise ship. I felt like a kid at a bad summer camp and just wanted to go home. I guess if we had not paid so much for the cruise and it were half the cost I would not be so upset about it but this cruise was not at all a good value for the money they charged. Read Less
4 Helpful Votes
Sail Date: October 2018
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane ... Read More
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane Michael decided to disappoint us with rough seas and rain through out our cruise, causing us to miss 3 of the 9 ports (Baie-Comeau, Halifax, & Bar Harbor) on our scheduled itinerary. Although this change was disappointing, we did come away with a healthy respect of the hardships and challenges that early mariners faced back in the day. The Pearl Mist proved herself to be sea worthy and it's crew proved up to the challenges that Mother Nature threw at them. Excursions were reworked and the kitchen staff likely faced meal planning challenges in order to accommodate the ever changing itineraries. Passengers interacted in the Atlantic & Pacific Lounges as well as hanging out in the well stocked library. Wi-fi connections, however, left much to be desired as internet connections were spotty at best. Read Less
1 Helpful Vote
Sail Date: October 2018
My husband and I had never seen the fall foliage, so we picked this cruise to see that and also how Norwegian and their freestyle dining worked. We loved the freestyle dining and being able to eat when and where we wanted. The shore ... Read More
My husband and I had never seen the fall foliage, so we picked this cruise to see that and also how Norwegian and their freestyle dining worked. We loved the freestyle dining and being able to eat when and where we wanted. The shore excursions we booked on the ship were all great and interesting, and when the time of the ships's port arrivals changed, we didn't have to worry about our tours. Our room steward was SO friendly and wonderful and greeted us by name and was there to serve our every whim. The entertainment was so-so and not as fun as some other cruises we have been on. The ship itself was very hard to navigate, and we have been on 15+ cruises on other cruise lines with no problems. The floor plans were just chopped up and difficult to find your way. Our stateroom was very spacious, especially the bathroom. We had a Mini-Suite with Balcony room on the 11th floor toward the back of the ship. It was convenient for the buffet and restaurants. The employees were very good, with the exception of being able to flag down some of the bar staff for drinks. They seemed to ignore people. The food was very good and maybe the best food of all the ships we have been on. Aqua Restaurant had a great ambiance and friendly staff. We had the Ultimate Beverage Package, and that was great. It was much easier than most ships, and all we had to do was show our room card--no signing or tipping. Tips were included. Be aware that once you get back in the U.S., there is a tax on beverages that will be billed to your cabin. Read Less
1 Helpful Vote
Sail Date: October 2018
From the time we landed in Quebec to the time we took off from New York, this became the anniversary cruise I had only hoped for. The cabin was roomy and the bathroom was bigger than expected. And on our anniversary we had a card, ... Read More
From the time we landed in Quebec to the time we took off from New York, this became the anniversary cruise I had only hoped for. The cabin was roomy and the bathroom was bigger than expected. And on our anniversary we had a card, ballons , sign and a complimentary dinner. The Crown Grill is the top of the line for a steak and the sides were just as good. But as wonderful as the Crown Grill is my favorite restaurant on board is Sabatini's. We went twice, had our anniversary dinner there. Another surprise was the desserts. I fell in love with the coconut cream pie and key lime pie and discovereded they were suger free. In fact all the sugar free desserts are the same quality as the regular desserts. And just as good. Employees on the ship couldn't have been nicer whether you saw them while they were working or you saw them in port. Many of them would remember you and say hello and ask how your day is going. The ports were exactly as expected, with a few being better than expected. We will be going back to Quebec and the excursions were well worth the money and in fact, because we missed a few of the ship's excursions we booked private which we thought would be better and were disappointed. Entertainment was a pleasure to see and a great time to relax and meet other people. Dancing and music made us feel young again, and you were spoiled for choice in picking a place to listen to music. And there was always something going on. Trivia was the best. No matter what Princess cruise we take we will be staying on the Lido deck, and hopefully in our same cabin L202 Read Less
2 Helpful Votes
Sail Date: October 2018
I chose this cruise mainly because I wanted to view the fall leaves and also end in Boston, where my son is now living. It was an opportunity to visit family as well as going to new places and learning a bit of history. I am not new to ... Read More
I chose this cruise mainly because I wanted to view the fall leaves and also end in Boston, where my son is now living. It was an opportunity to visit family as well as going to new places and learning a bit of history. I am not new to cruising, but I will say I have not had these experiences on any other cruises I have taken. Norwegian Customer service staff is not helpful. My first tip off should have been when I called Norwegian's customer service before the cruise. I was double checking what the travel agent had told me. I had a late flight into Quebec and I was concerned with getting on board the ship if I missed the first day's last boarding time, which I had been told was 11 PM. The travel agent told me if I did miss this time, I could board the next morning after 9 AM, since the ship would not sail until after 5 PM. The Norwegian agent told me that I should have called them directly because I really did need to get on board the ship that first day and my travel agent should have told me that. I was so appalled that I called back and spoke with another Norwegian agent who said that my travel agent was correct and that I could board the following day in the event I was unable to make it there the first night. (I made it at 11:05 PM and got on the ship – yeah!) Once on board, you will have to figure out for yourself where to find things, what deck to take to disembark and the time to be back on the ship, etc. If you miss the one sentence in the announcement that tells you this, you are out of luck. They also do not respond to complaints. I did so in person and also wrote a complaint to them regarding my sleeping room and the noise. I was NEVER contacted by any customer service personnel. This is unacceptable. We were awakened every night by the cleaning crew in the restaurant that was directly above our room. This vacuum should have been used during the day when everyone was awake and the restaurant was closed. The Oceanview sleeping room was nice, the 1:00 AM wake up was not. Sydney is a stop that is not worth going to - there is nothing worth seeing, unless you want to take an hour-long trip (one way) and pay far too much money to see Alexander Graham Bell's house. We did not see many leaves turning color and we had assumed we would see them as the ship went along. Not so. You mainly see water only. No land. We did take a few hop off and on tours and did see a few trees with leaves changing color. If you think a tour will be cancelled due to weather, think again! If it is raining cats and dogs and you can't see anything out of your window, you will go anyway so be wary of timing and weather. You also have to go through what they call "customs" on the ship when you enter US water. Basically, everyone on the ship has to walk in a line and show your passport. This was a pretty big fiasco with the ship blocking most elevators to only go to the 7th floor where this was going to be held. We had people in wheel chairs and scooters trying to get to the 12th floor for breakfast. So - they had to go to the 7th floor, and get off, then wait in the very long lines to get back on to go to the 12th floor. It personally took me 40 minutes to get from the 5th floor to the 12th floor (and I walked up the stairs to the 7th floor) for my morning coffee. UGH! I will give credit to them for good food, great restaurant service, and good entertainment. If you stay somewhere besides the 5th floor, it might be something you will enjoy. If you want to view leaves, take a bus tour. Best Wishes! Read Less
2 Helpful Votes
Sail Date: October 2018
We decided on this itinerary because of the many ports of call in both Canada and the U.S.. The ports of lived up to our every expectation. The on board experience was even better. The dining whether in the buffet, dining room or ... Read More
We decided on this itinerary because of the many ports of call in both Canada and the U.S.. The ports of lived up to our every expectation. The on board experience was even better. The dining whether in the buffet, dining room or speciality rooms a was as fine as any on the seas. All of the entertainment was equal to or better than that found in professional productions in major cities. If asked what surprised us most about this cruise it was the entertainment on board, being well above that found on other cruises. Every crew member was very friendly and willing to go above and beyond to may our time on board the enjoyable. Including but not limited to embarkation to disembarkation. Our Princess planned shore excursions were well designed and fit their description. This being our 17th cruise overall and 5th on Princess we were the experts in our group. The couple we traveled with had only cruised on a European River Cruise before this trip, they were very impressed, stating that they are looking forward to returning. Read Less
1 Helpful Vote
Sail Date: October 2018
The cable tv was very very limited. It was mainly focused on selling the passenger more stuff. Purchasing the internet is a bad idea. Sporadic to say the least. The noise in the rooms from the upper level Garden restaurant was unbearable. ... Read More
The cable tv was very very limited. It was mainly focused on selling the passenger more stuff. Purchasing the internet is a bad idea. Sporadic to say the least. The noise in the rooms from the upper level Garden restaurant was unbearable. It came from the movement of chairs , in and out all morning afternoon and night. The shows were mediocre. If the Tina Turner impersonator was good then I never realized just how bad the real Tina Turner was. The $180.00 spa was unsafe to say the least. I fell coming out of the spa because there was no railing to hold on to and there was no abrasive strips on the stairs. After falling down the stairs and being injured I declined any medical help. The staff saw my obvious injuries but went with my choice. Since when do you take the word of an injured disoriented person? They took my room number but no further follow up. The on ship photos were expensive and purchase had to be immediately. Overall I feel the cruise ship has come across new ways to get more $$$$ from the passengers and give them less and less. Oh and by the way you would be better off spending your money on souvenirs or throwing your wallet overboard than playing at the rigged slot machines.They take more than a casino. Read Less
2 Helpful Votes
Sail Date: September 2018
I have sailed on Norwegian several times and have never been disappointed. This one was on the Dawn from Quebec City to Boston. We arrived in Quebec City the Wednesday before the cruise and stayed at the Hotel Port Royal, just minutes ... Read More
I have sailed on Norwegian several times and have never been disappointed. This one was on the Dawn from Quebec City to Boston. We arrived in Quebec City the Wednesday before the cruise and stayed at the Hotel Port Royal, just minutes from the embarkation point.Took a taxi from our hotel to the port and embarkation went smoothly. Of course I'm sure the fact that we had priority boarding played some part in that. When I booked the cruise, i chose a balcony cabin. When the opportunity arose to upgrade, I didn't hesitate. I had sailed in a penthouse suite in the past and enjoyed the perks so much that I wanted my sister-in-law to experience it. She was duly impressed. Our suite came with a wonderful room steward name Paul Navarro, and a fantastic butler named Jane. We were so spoiled! Free-style dining has its pluses and negatives, but I think the former outweighs the latter. While it's nice to sit with the same people every night and perhaps start new friendships that last beyond the cruise, and get to know your wait staff, I enjoy going to dinner when I feel like going rather than when I have to go. You can still request to share a table and thus meet new people. And since the entire crew is wonderful, it doesn't matter that you encounter a new wait staff each night. The food in the main dining room was great. We experienced dining in three of the specialty dining venues and they were fabulous, also. It's nice to have so many choices - French, Italian, Brazilian, Mexican, Steak and Seafood - and you can't go wrong with whatever you choose. We didn't take in any of the shows in the theater, but did enjoy the live entertainment throughout the ship. As for shore excursions, we did a hop-on/hop-off in Halifax, which would have been much better if I hadn't come down with a cold the night before. As a result, we chose not to do the bus tour we chose in St. John. We were disappointed, but didn't want to risk my health getting worse. There were certainly a variety of excursions available at each of the ports of call - something for everyone. I booked my next cruise while on board. My oldest grandson graduates from high school in 2021 and he enjoyed the cruise we took on Dawn from Boston to Bermuda in 2016, so that is going to be my graduation gift to him. We are hoping to do it with extended family and be able to book the Garden Villas. On my bucket list is a Panama Canal cruise, which hopefully I can cross off before the Bermuda one. Needless to say, I am happy with all the cruises I have taken on Norwegian and look forward to the future ones. Read Less
2 Helpful Votes
Sail Date: September 2018
View Fall Foliage in Canada and New England areas. There was NO fall foliage. Local guides told us Fall Foliage appears from mid to late October, we were 4-6 weeks too early. embarkation was smooth with no delays. Day 1 had excellent ... Read More
View Fall Foliage in Canada and New England areas. There was NO fall foliage. Local guides told us Fall Foliage appears from mid to late October, we were 4-6 weeks too early. embarkation was smooth with no delays. Day 1 had excellent weather sunny and 75-80 degree temps. Day 2 cold, windy, and rain. Windjammer buffet had average tasting food, no variety 95% of the food was the same every day. Expected more local foods and items from New England e.g. Clam Chowder. Breakfast and snacks at Cafe Promenade were the same every day and mediocre at best. Food in Sapphire Dining room again was average at best. Didn't see any local favorites on menu. Some items e.g. the Steak Diane wasn't very edible and had to be replaced with a different entree. Service in Sapphire room however was excellent, the wait staff, Kenneth and Mohammed were the best. Cabin was neat and clean. Entertainment was average. Casino was to have low limit tables at times but bet minimum never changed. The entire time 2 elevators never worked and 2 others worked occasionally. Read Less
13 Helpful Votes
Sail Date: October 2017
We have been traveling since 1995 by Princess cruise line only except one time in 2001 we took a celebrity cruise . We hated celebrity cruise experience that year so we only use Princess for over 16 cruises now. We chose this cruise ... Read More
We have been traveling since 1995 by Princess cruise line only except one time in 2001 we took a celebrity cruise . We hated celebrity cruise experience that year so we only use Princess for over 16 cruises now. We chose this cruise because of the ports visited . The embarkation process was the best this time . As soon as we got into our Balcony cabin on 14th floor, we wanted to get out because we noticed stains in the toilet and some leak between the tiles in the bathroom floor from the grout. We told the steward at once . Next morning we both had severe back pain-being 75 & 79 year old- because of sagging bed. We told that to our steward too. We used to get very efficient hardworking steward except in the celebrity cruise(who was not even changing sheet everyday), but this time we were not lucky in Princess in this matter too. Of course ships started getting bigger and getting more passengers -good for bottom line- but service had become less . Last two cruises in Ruby Princess and in Royal princess we were spoiled by their friendliness , and service with smile . As we expected after seeing the conditions , there was "norvo virus " infection in this cruise. First time after taking so many memorable cruises we were counting the days to get out of this ship. Usually we used to feel sad towards the end of cruise. There was not enough help in the Horizon buffet once the self service was discontinued due to Infectious diarrhea-which was a good attempt to control the spread of infection. We always love "Princess cruises" until this time. Read Less
6 Helpful Votes
Sail Date: October 2017
We boarded in Quebec City. The ship was docked at #30 which was quite a ways from the city center. It didn't look that far on the map, so my husband and I walked over, intending to board, have lunch and then go back into the old city ... Read More
We boarded in Quebec City. The ship was docked at #30 which was quite a ways from the city center. It didn't look that far on the map, so my husband and I walked over, intending to board, have lunch and then go back into the old city since we didn't leave until the next day. By the time we got to the ship, got on, ate lunch and got to our cabin, we were too tired to walk all the way back to the old city, so we just got to know the ship. Luckily, the next day was lovely and we walked into town and rented bikes to ride out to Montmorency Falls. Much more enjoyable than taking the ship's tour. Our balcony room was fine. We ate in Le Bistro (my favorite), Cagneys and Los Lobos. It was my first experience with specialty restaurants, and they were great. I may be spoiled forever. We did, however, also enjoy the Venetian for dinner on the other nights. never had to wait long for a nice table for two. Had lunch at O'Sheehans one day. Not remarkable, although my husband enjoyed his Reuben. My wings were just too spicy for me. I was disappointed one day when the Packers were to be on in O'Sheehans. but there were no seats available, and a 90 minute wait. seems like they could put the game on somewhere more accessible, or not serve lunch during that time. Only ate lunch a couple of times in the buffet. I always found something to eat, as I like salads for lunch and they have lots of good greens. The entertainment was very good. It was often hard to choose what to go to, there were so many good options. Loved the singers Jose and Patti in the atrium, and one night they played Neil Diamond in the Stardust. It was packed. I wish they could have played in Bliss so we could have danced. The band in Bliss was okay and very versatile, but didn't have the following like Jose and Patti did. .We didn't really click with Aaron Shaw, although he had a lovely voice. Heather Sullivan was great. The production shows were generally good. I couldn't quite figure out Band on the Run, but I enjoyed the singing and dancing. Didn't make it to Elements, but I laughed until I cried at Second City's main show. This was my second cruise with Richard, our cruise director, and I am a big fan of his "stories". One thing I wish they would have added to the entertainment was some fiddlers playing traditional music after we visited Sydney. Would have been fun to hear some of that type of music, after visiting the world's largest fiddle! I had to visit the ship's doctor early on, and felt like I got good care. Because I had to take medication with food, I had room service breakfast every morning. One morning they forgot me, but otherwise it was great. After I called they got there quickly. We did one ship's tour, in Sydney, called Heart of the Island. I wanted to go to the Highland Museum, which I understood was closed already except for cruise tours. Unfortunately, we docked late that morning due to strong winds, so they departed on our morning tour late, and cut the tour short so they could still do the afternoon tour. We didn't get to see everything. It was a long drive just to the museum and back, No other points of interest. I probably wouldn't choose to do that again. We rented a car in Halifax and drove to Peggy's Cove on our own, which turned out great. It was beautiful, and we got to be there when no-one else was around for a few minutes. Rented bikes in Bar Harbor and rode to Acadia. Walked! out to the reversing rapids in St John's (it turned out to be pretty far on my sore knee) , and then bought a ticket for the hop on hop off pink bus so we could see the rapids again in the afternoon. The rest of that tour was pretty lame. We should have just taken a taxi back out. We had to go all the way back to the cruise port to buy the tickets, and it was already late in the day, so we didn't hop off except at the rapids. Seemed like a lot of money for not much tour. Not much to see in town, but a great market right downtown with great lobster rolls. Our room steward Sem was fine. He was pretty unobtrusive, working very hard. He gave us great towel animals. The room was always clean. We enjoyed getting to know our servers in the dining room. very interesting stories. The demographic on this cruise was primarily older people. Very few children, and very little diversity. Read Less
6 Helpful Votes
Sail Date: October 2017
Every time I cruise I keep thinking it can't continue to be as good as the last trip and I'm always wrong! The entertainment on this trip was phenomenal, often two completely different shows in the Stardust! I think I missed ... Read More
Every time I cruise I keep thinking it can't continue to be as good as the last trip and I'm always wrong! The entertainment on this trip was phenomenal, often two completely different shows in the Stardust! I think I missed one show because I was so tired from the day trip but otherwise my husband and I were there. The entertainment in the atrium was so good, so good, so good they had Patti and Jose preform Neil Diamond in the Stardust on the last night. The staff as usual were super, what's not to love? Still I saw ppl complaining? The lady (?) in the cabin next to me was yelling at the steward because her grandson couldn't see the TV from his bunk! She actually wanted him to rearrange her room! I guess it never occurred to her if the kid put his head at the other end of the bed he could have seen it???? The steward never got upset and was so nice to her....I wanted to hit her! Read Less
3 Helpful Votes
Sail Date: October 2017
Like the Norwegian Free Style of Cruising, Entertainment Was awesome one of the best packages we had Schedule Shows to the Lounges Singers and Dancers very professional. Duos, Bands and Specialty entertainers were excellent. Food Awesome ... Read More
Like the Norwegian Free Style of Cruising, Entertainment Was awesome one of the best packages we had Schedule Shows to the Lounges Singers and Dancers very professional. Duos, Bands and Specialty entertainers were excellent. Food Awesome General Dining Rooms and Buffet^ outstanding. Service super.in all areas, especially O'Sullivan's and the Specialty Restaurants. Over all Trip exceptional. Only drew back no Lobster on Menu any Restaurant, get it ashore though. On Shore Excursions were OK we had Two Norwegian provided, In St Johns and one in Bar Harbor one from our Travel Agent in Halfax (Country Roads and Wine) Small group tour get to see a lot, taste local wines, see country side and the City plus a Curling Club Ring and Two on our own in Quebec and Sydney. We saw a lot of Fall Colors and Views of the Shore line. We would like to see more of the Cost Line but Traveling Port to port was in the Dark. Over all Norwegian does it up very well. Read Less
1 Helpful Vote
Sail Date: October 2017
We had never been to Canada. We live in Florida so this longer cruise was perfect, we only had to fly one way. We love to travel on Holland America Lines, so the fact that Zuiderdam was due for an interior face lift did not bother us. We ... Read More
We had never been to Canada. We live in Florida so this longer cruise was perfect, we only had to fly one way. We love to travel on Holland America Lines, so the fact that Zuiderdam was due for an interior face lift did not bother us. We know and love their standards, so could put up with a few chips and rips. The Crew was wonderful, always helpful & Roxan in the Ocean Bar is the Best Waiter on board. the Food was a little odd by the second week. (an awful lot of fish, for someone who does not eat fin fish.) The food we ordered was good & we could order a baked potato if the sides did not appeal. I must say that the entertainment on board was a little disappointing, where did all the small bands and other singers & guitar players, that used to be in the small bars, Crows Nest, Atrium & Dining Room go? We miss being able to order afternoon drinks & listen to a Duo or single musician entertain us. The music seems to be at night & if that band is needed for the main show, nothing!!! Read Less
3 Helpful Votes
Sail Date: September 2017
We chose Norwegian Dawn because of the length of the cruise (just 7 days), the ports visited, and the departure date was convenient. Our previous cruises were with Holland America (Oosterdam and Zuiderdam), so as similar size ships of the ... Read More
We chose Norwegian Dawn because of the length of the cruise (just 7 days), the ports visited, and the departure date was convenient. Our previous cruises were with Holland America (Oosterdam and Zuiderdam), so as similar size ships of the same vintage it gave us a basis for comparison, The Norwegian Dawn has been recently renovated, so everything looked spic and span. We were nervous about our choice of ship, because of several poor / moderate reviews, but overall we were very happy - hence 5 stars. The main differences from Holland America were in dining, public rooms, and cabin space: all covered below. However, if the Norwegian Dawn is the best choice in itinerary and value for money , then just GO FOR IT! Dining We had most meals in Aqua or Venetian (main free dining rooms). There was never any wait. We were always seated at a table for two. With HA we were often asked whether we would mind joining a table for 4 or 6, which we appreciated as it gave us a chance to mingle with other cruisers. The food was always very well prepared, with a good choice. We had a package which gave us 3 free meals in the specialty restaurants, but we only used two of these because we left it too late to book. BOOK SPECIALTY RESTAURANTS AS SOON AS YOU GET ON THE SHIP, EVEN IF YOU'RE NOT GOING FOR A WEEK AHEAD! We had meals in the Teppanyaki restaurant - highly recommended - and in La Cucina Italian restaurant, also very good. Breakfasts and lunches were in the Garden Cafe (average). Some breakfasts we had delivered to our room (continental breakfasts are delivered free). Embarkation and disembarkation Embarkation in Quebec City was a shambles with huge queues apparently because of the late arrival of the ship. We joined the queue about 2pm, ignoring our own policy of arriving late afternoon after most people have boarded. Advice: Come to the wharf later, boarding at 4pm would have been a breeze. Disembarkation at Boston was really easy because we opted to carry our own bags off. While waiting for a taxi a free transfer bus to Logan Airport arrived. Most of the taxi queue then jumped on the bus - this was really convenient. Watch for it if disembarking in Boston! Entertainment Was really high class, both in the main theater and in the atrium. We avoided Gatsbys because of the cigarette smell from the nearby smoker's room. Onboard experience We had a problem with a missing suitcase when embarking, but this was quickly fixed. We also had a problem with the in-room safe, which needed a new battery fitted. A phone call had somebody on site within a few minutes, however, without a battery or screwdriver. Over the next hour and a half no fewer than 9 crew members of 5 nationalities came to our room before one brought both the battery and the screwdriver. Full marks to NCL for perseverance, but zero for efficiency! Public rooms We looked in vain for a space equivalent to the Crows Nest on HA ships. There are no nice sitting spaces which have a view out over the ocean / ports on the Norwegian Dawn. Service Our room steward was excellent, ad always remembered our names even when we bumped into him in other parts of the ship. Shore excursions We didn't take any. In my view they are overpriced. Read Less
2 Helpful Votes
Sail Date: September 2017
We had sailed on the Norwegian Jewel three years ago and were very happy with the cruise. So, we chose Norwegian again. The quality of the cruise line seems to have gone way down. We heard many complaints from passengers throughout the ... Read More
We had sailed on the Norwegian Jewel three years ago and were very happy with the cruise. So, we chose Norwegian again. The quality of the cruise line seems to have gone way down. We heard many complaints from passengers throughout the trip and rightfully so. Deceptive advertising of free drinks but charged us almost $400 service charge for our two week cruise. 250 minutes of free internet but twice last over 100 minutes - no fault of our own which we had to prove to them - reluctantly gave us part of the minutes back. Constantly trying go get more money out of us with raffles, bingo, casino, specialty dining, and so on. Food was of a much poorer quality except in the specialty restaurants. Very long waits to board and disembark. Poor organization on board, would tell us one thing and change it without notifying us. After the trip, I called Norwegian to share my frustration and was given a web page to write it up which said they would get back to me within 14 days. Now after 22 days I haven't heard a thing. Very disappointed! Read Less
2 Helpful Votes
Sail Date: September 2017
I would never recommend this cruise to see the foliage with a mid-Sept embarkation date and so I struggled with giving it an excellent rating since it was advertised as "10-day Colors of Canada & New England". But it could be ... Read More
I would never recommend this cruise to see the foliage with a mid-Sept embarkation date and so I struggled with giving it an excellent rating since it was advertised as "10-day Colors of Canada & New England". But it could be I guess if the weather had been cooler than normal instead of warmer than normal. We wore shorts every day except one and that was the last day in Newport. But that being said, the cruise was great. We met some fantastic people from Canada, Germany, London and of course the US. We arrived in Quebec City four days early and did most everything we wanted before we boarded on Wednesday. We chose to board after 1 pm to miss any crowds and we walked on with no lines. Our SS suite was ready and luggage delivered (we had dropped it off in the morning before we went exploring). Suite 6072 on port was close to elevators, mid-ship and really quiet. We didn't even know we had neighbors. Rarely saw anybody in the halls. There is plenty of closet space and bathroom is large with 2 sinks, tub and separate shower. Great beds, pillows and sheets. A few of the bath towels were pretty thin, but most were good quality. The balcony is about twice the size of balcony staterooms'. Our room stewards Komang and Reinaldo, were great - in and out very quickly and always professional and called us by name. Dining - breakfast - several omelet bars, lots of fresh fruit, other stations had many choices, pretty much the same everyday, but a nice variety. Lunch - Italian bar much better than most with make your own pasta and really good pizza. Hamburger station was cooked to order and very good. Buffet was different daily and had a large selection. Dinner - we only ate once in the dining room and weren't impressed with service or food. It was better in the buffet, but then again we ate anytime dining and we choose to eat late so they were trying to end the night. Dinner in steak house was excellent, service was still a problem. We never got asked for more water, wine, bread, etc. We did not leave a tip and told them we weren't happy with it. Our reservation was at 8 pm. Now the Italian rest. was good with no problems. We really liked the buffet because of the selection, timing and service. We weren't thrilled about the buffet closing at 8 pm, but another opens from 10:30 to 11:30 and although it was limited, it was quite good. The service in the buffet is outstanding. There are servers who get all of your drinks, basically anything you need. Don't set your coffee down without something else, because it will be cleaned when you get your food. Entertainment - the piano bar was packed every night and we agree it was great. But the Zuiderdam production shows were very good - we were surprised how good they were. The non Holland acts were also excellent. The activities were pretty standard and at times we wished there was more going on, but loved the Crows Nest with the library, computer stations, coffee bar, although, we understand it is going to be changed in the Nov. update. It was a great place to have a nightcap after dinner because it was quiet after 7 pm trivia. Service - no complaints at all. Joel, John, Stephen, Reuben, I can't even name all of them in the bar service from the Philippines are wonderful. We ran out of Crown Royal and Baileys with about 3 days left in the cruise and I complained on my daily comment card. We were in Boston that day and to my surprise, the bar was replenished. Excursions - We only booked a couple with the ship Baddeck on your own and Titanic Cemetery and Peggy's Cove and they were as described. Folks complain about Sydney, but they should relax and enjoy the weather. We don't need to be entertained 24/7, just enjoy the view. We will definitely cruise Holland again, but our fall foliage will be a flight from Texas to Vermont/New Hampshire and rent a car. Problem - disembarkation - may not have been HAL problem. We were at least an hour late from leaving the ship from our appointed time. We were ready to get home and even though it was nicer on the ship than at the airport, we hated the delay. Better info on airport transfers would have been GREAT. A cab to LGA was $65 and we could've given HAL $58 if we had known how far it was. Read Less

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