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Cruise Ratings
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Sail Date: September 2019
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport ... Read More
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport to the hotel and Hotel to the ship. The embarkation was very fast of the ship through checking and security on board in 20 minutes from getting of the coach. Of the three cruises we have been on this was by far the fastest. Our cabin was on Caribe deck 502, it was small as was the bathroom, the balcony was large as was the flat screened 32 inch tv that overpowered the room, you have to be careful not to hit your head on the corner of the tv which i did on occasion. The queen size bed was very comfortable. plenty of hanger space and I liked the shelving unit too, incidentally the safe was not working. The washroom was very small compared to the other cruise ships we have been on. The shower is vey tiny, a word of warning be careful with the shower faucets, the number are printed on the shower faucet and cannot be seen from inside the shower, you can be badly scalded if you are not careful. To read the numbers you have to get out of the shower. Dining was the biggest disappointment of the cruise. We went to the Horizon buffet when we boarded the ship as our cabin was not ready, as we entered the buffet there are two sinks where you have to wash your hands, standing there was a crew member instructing you to wash your hands, I was impressed, as it was embarkation day the buffet was busy, after lunch we decided to explore the ship, we made our way the Atrium, seeking out the Library, we found it off the Atrium, it was a small library with 3 relaxing chairs plus numerous computers, in the entrance was a crew member to give any help to those who needed it to use the computers. Most of the action takes place in the Atrium, the noise was so loud the cruise director chatting on his microphone on the highest volume setting possible, the Atrium is like a long tube reaching up through the middle of the ship, with decks and lounges going off them, how can you concentrate in the library/Internet cafe is beyond me. You can always find the Atrium by following the noise. The lounges are the same quiz games dance lessons and other entertainment are in the lounges at one time or another. The quietest place we found was the Skywalkers disco and lounge, I spoke to several people up there, they had come there for the peace and quietness, but no drinks or coffee are available. We are not open until 10pm we were rudely told when we asked a barman. There was one more place for peace and quiet and that was the Sanctuary, I believe it was $40 a day each to use, very expensive to have to pay for a little peace of silence. We found the ship was noisiest on sea days when in port it was much quieter. Back to the Horizon buffet, on the sea day my wife was ill, I left her in the cabin to go for lunch, I found a table vacant at one side of the entrance, as I entered I noticed there was no one supervising hand washing, as I sat there eating I counted 50 passengers walking past the wash stations in 10 minuted. What is the point of me washing my hands, then going and using utensils used by passengers with dirty hands. On other surmise ships and the International Cafe servers serve your food no passengers are allowed to self serve. I would class the Horizon buffet as an health risk. When we booked the cruise we asked especially for a table for two as my wife is deaf in one ear and partially deaf in the other ear, she uses one hearing aid in the partially deaf ear. She gets confused when in a crowd of people at a dinner table. On our third evening we decided to go to the Amalfi dining room our designated dining room for the 7.15 dinner. When we were shown our table we were surprised that it was set for a table of 8, I mentioned to the waiter that we required a table for two, we were told rather abruptly no tables for two are in this restaurant, I had been down to the restaurant to make sure we had a table, but during the day it was closed. The waiter then crossed examined us asking who hadn’t we been down before and also where had we eaten, we ordered our meals and ate as quick as possible, we ate in the Portofino restuarant after that Entertainment, Princess does a good job when it comes to shows in the princess theatre. The entertainment was first class Service was good except for the dining waiter who might have been having a good day. We only did one Shore excursions, that was at Skagway, we did the White Pass railway. Which was fantastic. We are a senior couple of 70 and 75 no children. We wont travel with Princess again, I realize its a family oriented cruise line, the noise levels are far to high for us.especially for my wife who’s hearing aid is so sensitive to noise. The other cruise line we used before this one, is more suitable for seniors. Read Less
Sail Date: August 2019
This was our first cruise and it was a little disappointing. My expectations were sorely not met. The embarkation was very confusing. We were not given any direction upon boarding and were handed papers without any explanation. When we ... Read More
This was our first cruise and it was a little disappointing. My expectations were sorely not met. The embarkation was very confusing. We were not given any direction upon boarding and were handed papers without any explanation. When we asked what we were given the crew stared at us like we were crazy. We had to find our cabin on our own as the crew just pointed to the elevator and said "go up to 8". Our cabin was not turned from the previous guest. The room had hair that wasn't ours everywhere and dirt on the ground. Our steward tried their best but I don't think they understood what we were trying to convey. We were pleasantly surprised by the size. Overall the food wasn't what we were expecting. We were expecting interesting food that we couldn't get anywhere else. It was mediocre at best. There was a good selection of vegetarian options. The pizzeria was probably the best. It was also difficult to get drink orders outside of sitting at the bar. The International Cafe was the most consistently good service and food. The public spaces were nice and the themes were interesting. The entertainment was not what we were expecting. We were expecting multiple different types of entertainment but there wasn't any. There was one theater show and 2 comics the whole 7 days. Most of the activities were during the day while in port, and in the evening it was just sales pitches or musicians performing in the bars. A lot of the interesting things overlapped and you had to choose what was more important, movie under the stars or the comedian or eating dinner, you couldn't do it all. Lastly the crew... some that were nice and greeted us every time we walked by but there a lot of rude interactions. Multiple times the front desk where the interaction was aggressive and rude. I called to ask if the coupon book was delivered to our room and the crew member repeatedly told me the book was "redeemed "and that I "needed to look better". When I walked down there the extremely rude staff told me again that the book was redeemed and then proceeded to call and yell at our steward. The front desk forced our steward off his break and come talk to us which cause our interaction with him strained and uncomfortable the rest of the trip. The worst was the Medical staff. They made my mother feel as though she was being punished for being sick due to the food and would not explain anything. The only saving grace of this cruise was the fabulous weather and scenery. Read Less
Sail Date: August 2019
What a rude staff with zero passion. They constantly seemed bothered by questions or assisting staff. The activities were very cheap and boring and they didn’t even have enough seats in the theater so people were standing on the ... Read More
What a rude staff with zero passion. They constantly seemed bothered by questions or assisting staff. The activities were very cheap and boring and they didn’t even have enough seats in the theater so people were standing on the side. The food is recycled multiple times and lack flavor. Very depressing 7 days that I used up as my “vacation”. They charged for every little dumb thing, like pizza room service has a charge and you spend $30 on bingo card but have to bring your own pen or buy a marker. What!? When the bathroom floor got wet this black “mold” came out of the door entrance. The gym had cheap equipment and most of it faulty. The hot tubs were barely working, barely lukewarm, and weak jets. It was like sitting in a puddle. I would never recommend this cruise ship to my friends or family, so upsetting! Read Less
Sail Date: August 2019
A cruise to Alaska was my dream trip! Even though the cruise ship was not over the top and you can tell it has some wear and tear, the destination was SPECTACULAR! DINING -- Roger Mora in anytime dining is the BEST waiter ever! You ... Read More
A cruise to Alaska was my dream trip! Even though the cruise ship was not over the top and you can tell it has some wear and tear, the destination was SPECTACULAR! DINING -- Roger Mora in anytime dining is the BEST waiter ever! You can take 2 bottles of wine per person and some water on board -- do it! It will save you lots of $$$$! Just uncork the wine before you go to dinner and you won't have to pay the corkage fee. :) The martini bar staff are hysterical! SHOPPING -- Don't get roped into the jewelry sales, these "used care salesman" are too much! Save your money! Make sure you load the app right away. There are specials that you can use the first day that no one tells you about, but they are on the app. Go to the shopping meeting in the theater to get special coupons and city maps. Don't forget to take your coupons with you to town! ONBOARD APP/INTERNET -- You can also use it to text each other on the ship for free. This was very helpful in keeping track of our group. The internet package is expensive and not really worth it. Unless you are a social media hound, don't bother paying the extra. I was so buy having fun, I didn't really use it. Plus, you can only use it on the ship. When you are in town, it doesn't work. I could have bought a roaming plan from AT&T for $80 less. ENTERTAINMENT -- Make sure you go see the comedians and shows, we were not disappointed! a nice surprise was the Escape Room -- it was a lot of fun -- even solving it with strangers! Be sure to watch the Wake Show - it has important info! PICTURES -- The easy disembark ramp usually has the picture opportunity, go early for the formal night (the photographers take breaks right at the busy time), do lots of poses and have fun! We took stick on mustaches for our formal night and that was the best one of them all! Beware of the picture package prices -- they are EXPENSIVE! Read Less
Sail Date: August 2019
We wanted to see the glaciers of Alaska, and Princess provided a good price for this voyage. The inside cabin with obstructed view was very obstructed with rescue boat blocking the whole window (625). The ship on the whole was in good ... Read More
We wanted to see the glaciers of Alaska, and Princess provided a good price for this voyage. The inside cabin with obstructed view was very obstructed with rescue boat blocking the whole window (625). The ship on the whole was in good working order. The staff seemed understaffed and Customer Service (Purser) were not on the ball for a billing/corkage charges to our account. Food on the whole was good, except the hot steamers on the Horizon Buffet did not seem to hold the food warm, cold at times. Our cabin was well maintained. Ship clean. The debarking at the ports went well, except it would be nice if the signs directing direction to gangplank might be more informative. Visit to Ketchican was a rainy and the Salmon Fishing trip was cancelled. Both the Junnea and Skagway went well, a lot of interesting scenery. The Train Trip at Skagway was a pleasant way of seeing a lot of scenery and learning some history. The two cruise day in fiords some good weather and some spectacular scenery was enjoyed. It was nice to have Park Rangers sometimes giving a description of the area the ship was in. While not knowing how we were getting to the airport, it was handled smoothly and had tour explanation of the route to the airport and Anchorage. Not giving the trip 5 stars was for the miscues on us by the staff and the cold steamers. Read Less
Sail Date: August 2019
The food was ok . The state room was outstanding but it was a upgrade suite . The ship was very big very nice very clean . Staff was very friendly and the food was average at best except in the specialty restaurants it was outstanding ... Read More
The food was ok . The state room was outstanding but it was a upgrade suite . The ship was very big very nice very clean . Staff was very friendly and the food was average at best except in the specialty restaurants it was outstanding . The entertainment on board the ship was very good especially the comedian who we saw two times he was awesome AJ if he was ever around my area I definitely go see him again he was very funny he also did two entirely different routines . The room that does the show run was large it was very comfortable every seat was very positioned so that you could see everything and hear everything is very pleasant experience. Only problem is they didn’t have enough people in there to get you drinks there was like two people in the whole room so you waited forever to get drinks otherwise you have to go get them yourself they need many more people in there if they want to you know so drinks I had a package so it was sort of a pain because I had to go get it myself. The only thing I had a problem with was when you get on the ship they try to sell you all the spa treatments and all this crap you really don’t want in that cost way more than it’s worth in my opinion they take you on a tour which I didn’t want to take . I have been on four different ships and have cruised four different times the ship was nice people and staff were nice the food was subpar especially for the price we paid . Don’t think I take another princess cruise we had problems with our shore excursions half of them well actually three of them out of the four were canceled . You need to be extremely specific on sure excursions times dates ask as many questions as you possibly can whether it’s better to go in the morning the afternoon because we booked morning trips and they were all canceled due to the fact that they were fogged in early in the morning there was also a train that was canceled but that’s because of a rockslide . Read Less
Sail Date: August 2019
I wanted to visit Greenland and since the ship was going right out of NYC near where I live, I thought it was an easy choice. I'd gotten an upgrade from obstructed to unobstructed view but they'd forgotten to mention that it ... Read More
I wanted to visit Greenland and since the ship was going right out of NYC near where I live, I thought it was an easy choice. I'd gotten an upgrade from obstructed to unobstructed view but they'd forgotten to mention that it was right above the forward gangplank so whenever we got to a port, we were woken very early. :( The ship was well maintained and comfortable. However, I have a number of complaints. 1) The food was only okay (even the specialty restaurant we tried was okay) and I think Princess needs to work on making the food more flavorful and their steaks less tough. 2) The entertainment was good (the last show was excellent) but we had to get to the theater an HOUR plus before the show just to get any seats. It was standing room only for the productions shows and we didn't even see one because of the crowding. They really need to have other things going on during the shows so that more people would have something else to do. 3) The tender situation in Greenland was awful. The two GL ports with tenders had hours long lines to get in and out. We waited 2 hours to get off the ship and about an hour to get back on in one port. The other GL port, Nanortilik, was worse. If you go, get off as soon as the ship docks early in the morning. That being said, Greenland did not disappoint. I was sooooo glad I went. It was gorgeous and the people friendly. 4) Back to the ship. There were NO port talks at all so except for the printout for each port, there was no way to get information as to what to do there. This was completely unacceptable especially since GL had very little info online anyway. 5) And don't even get me started on the excursions. I waited for months for the GL excursions to come up so I could book them but much as I checked, they never appeared on the Princess website. So by the time I got to the ship, everything was booked and there were waiting lists. Since I'd gotten frustrated 5-6 months before the cruise, I did book a trip with Viator in Nuuk on my own and I'm very glad I did because I'd have been very frustrated otherwise. 6) They are starting a new thing with medallions. I really didn't like them and found them creepy (your face came up on the room screen before you got into the room and other places, too - the privacy issues were a problem for me). Also they didn't work if you were ordering drinks since the bar staff had to take down your name and room number anyway. The not complaints The embarkation and disembarkation were very easy. The ship was lovely. The ports were great. Read Less
Sail Date: August 2019
We received a Princess brochure which included Canadian Maritime Provinces and Greenland. It peaked our interest, particularly Greenland which is an unusual destination. We felt it would be an ideal place to visit before it shows up ... Read More
We received a Princess brochure which included Canadian Maritime Provinces and Greenland. It peaked our interest, particularly Greenland which is an unusual destination. We felt it would be an ideal place to visit before it shows up on more itineraries and gets overrun with "tourist" shops; jewelry stores and t shirt shops etc. The itinerary was 16 days, but only 6 ports, so a lot of sea days which are relaxing. We sailed on Caribbean Princess before and enjoyed the ship. Good weather and enjoyed the ports taking 2 Princess excursions in Canada (Halifax and Sydney). We opted for a Hop-on-off in St Johns which was excellent and inexpensive. Greenland tours were extremely expensive and limited so we decide to explore on our own and were pleased with that decision. Tendering at 2 Greenland ports was awful, taking over 2 hours or more. Princess did a dreadful job handling this and they have been to Greenland before so they should have planned better. Very interesting places and very glad we took the trip. Rustic. Almost like a glimpse into the past! Overall meals were very good but not great but we did opt for a few specialty restaurants and these were great. Princess buffet dining is OK for breakfast or lunch but not really as well organized as some other cruise lines. Entertainment was probably excellent however seating was far too limited because of the show times of 6:30 and 8:30pm wherein many people ate at 5pm and went to both shows. Really good music is lounges with something for everyone. Finally, this was a Medallion Class ship. Princess loves this concept but frankly it is much like the cruise card with more chances to buy drinks and gamble, and might be fun for kids. I didn't think much of it. Read Less
Sail Date: August 2019
This review is being written by a husband with a scooter-bound wife. We chose this cruise for the Greenland destination. In general, we enjoyed the cruise with only a few minor issues. Note to handicapped cruisers: If you or your ... Read More
This review is being written by a husband with a scooter-bound wife. We chose this cruise for the Greenland destination. In general, we enjoyed the cruise with only a few minor issues. Note to handicapped cruisers: If you or your travelling companion are mobility impaired, understand from the outset that there are many activities you may not be able to do (e.g.; get in and out of a tender to go ashore). If you use an electric scooter to get around, the ship's carpeting will consume your scooter's battery charge at a prodigious rate - you will need to carry your battery charger with you. You will also find many spots on the ship will be a tight fit. These issues are not unique to this cruise, or for that matter, Princess - handicapped cruisers will find them on any cruise from any line. A little forethought will minimize the inconveniences. Now on to the review proper: Embarkation: We used Princess-arranged transportation and flew in on the embarkation day. I recommend other cruisers do the same, as once you get on your flight, getting you to the ship is guaranteed by the cruise line. That said, delays with getting all the luggage screened delayed the ship departure for about 2 hours. Disembarkation: Our disembarkation flight was arranged by Princess. Our originally scheduled disembarkation time was unreasonably close to our flight departure time, so I had it moved up. Our luggage did not come off with our disembarkation, causing a minor panic. In the end, we got our luggage and made our flight; we would not have done so had we kept our original disembarkation time. The Ship: We have been on the Caribbean Princess before. The ship was in good condition, clean, and everything worked. While on the subject of the ship, I took the Ultimate Ship Tour that covers the working of the ship. This tour is not heavily promoted and you can only sign up for it while on board, but it is well worth it. The Cabin: We had Rivera (deck 14) 312 - an interior handicapped accessible cabin which we got as it was the last handicapped accessible cabin available for this cruise. While we would have preferred an obstructed view cabin lower down, this cabin was good. I have two comments on the cabin: 1) the bathroom door was close to the closet, which made for fancy scooter maneuvering for my wife to get in and out of the bathroom, and 2) you only get 2 electrical outlets in the cabin. Both of them were by the desk, which meant we had to get an extension cord to allow the scooter to stay by the bed while charging. Dining: In general, we ate at the buffet, avoiding the dining rooms and upcharge restaurants. We found the quality and variety of food to be good, but sometimes getting a table near an electrical outlet was a problem (see the Note to Handicapped Cruisers above). A minor gripe at the buffet was that the carving station was frequently unstaffed. We did have two "pub lunches" - we found the food at the pub lunches to be authentic and well prepared. Entertainment and Activities: The challenge for seeing production shows in the Princess Theater was getting into the theater in the first place. You had to be in your seat at least an hour before the performance start. To Princess's credit, they scheduled extra performances so eventually everyone could see the shows. The shows themselves were of high quality. Also good was the magician (Michael Barron), who also did a demonstration on how to perform some simple tricks. As is true of any cruise line, many of the onboard activities involved trying to sell you things. I have mentioned the Ultimate Ship Tour showing the working of the ship; do take it. In lighter entertainment, the cruise director lampooned the elevator situation with a game called "Elevator Roulette". Service: We put in an extra shout out for our cabin steward Dexter Dineros for service above and beyond the call of sanity. Other service folks were equally nice and helpful. Ports and Shore Excursions: Since my wife is scooter bound, we were limited to bus tours in Canadian ports (Halifax, Sidney, and St. John's). These tours were excellent. Greenland is very hilly and was largely inaccessible for scooter-bound people like my wife. She did get off the ship and onto the pier at Nuuk, but to go any further would have involved a long hill climb. The ports we visited in Greenland were small, and our cruise ship essentially doubled the ports' population for the day. As for the tours themselves: Nuuk: I took a walking tour that started in a Greenlander's house, we then went to the center of town where our tour guide gave us maps of the city and turned us loose. Qaqortoq: This was a tender port, so my wife stayed on the ship. I took a walking tour of the town, and this tour guide stayed with us the whole time. This tour was nice. Nanortalik: This was a tender port. Unfortunately, my wife and I had developed colds and so stayed on the ship. We heard from other cruisers that the local elementary school had sent its students to the landing to practice their English with the cruisers. Would we go on this cruise again? Yes Read Less
Sail Date: August 2019
We decided to take this cruise to visit Greenland which we have never visited previously. Embarkation went smoothly and we were whisked aboard Caribbean Princess quickly with their new Medallion Class. Greenland was an amazing place. ... Read More
We decided to take this cruise to visit Greenland which we have never visited previously. Embarkation went smoothly and we were whisked aboard Caribbean Princess quickly with their new Medallion Class. Greenland was an amazing place. Fortunately, we had sunny days with high temperatures in the low 50s. My wife and I enjoyed touring the three ports and cities where we stopped in Greenland. The people were friendly and always greeted us with large smiles. Caribbean Princess' staff went above and beyond in all areas of service which you would expect on a cruise. Our cabin was terrific and kept ship shape by our outstanding Cabin Stewart. Dining on the Caribbean Princess was outstanding. The food was high quality and delicious and varied during the cruise. Entertainment was terrific and ranged from production shows, comics, singers,and instrumentalists throughout the cruise. I would recommend this cruise to anyone who wants to visit Greenland. My wife and I would definitely take this cruise again! Read Less
11 Helpful Votes
Sail Date: August 2019
This was our 18th cruise, our 11th with Princess. We were very disappointed with the way Princess's service levels have fallen since our first trip with them in 2001. The crew were at best inattentive, and often just plain nasty. ... Read More
This was our 18th cruise, our 11th with Princess. We were very disappointed with the way Princess's service levels have fallen since our first trip with them in 2001. The crew were at best inattentive, and often just plain nasty. Our cabin had an inoperable balcony door, a broken safe, and what appeared to be semen stains on the sofa in our mini-suite when we got on board. During the week, several times we found dark black hairs in our sink and/or bathtub after the cabin was "cleaned" by our cabin steward, Rolando. My wife's hair is light blond, and mine is gray/white, so it sure wasn't ours! My wife has a severe seafood allergy, which we reported when we booked. When we got on board, we had a note to contact the Maitre-de to go over the allergy. We called, got no answer. In fact in the 8 days of our cruise, the only time we saw him was when he walked thru the dining room with his nose up in the air. We dealt with his assistant, for a few days, who then had HIS subordinate deal with us. This lack of continuity in dealing with what could be a life-threatening allergic reaction did nothing to instill confidence. My recommendation would be to definitely skip this cruise (Shangahi start/finish with 4 port stops in Japan). The Japanese port stops were great, but otherwise, this was a major and expensive disappointment. We intend not to sail with Princess again on ANY itinerary. There are too many better cruise lines out there. Read Less
3 Helpful Votes
Sail Date: August 2019
This was a back to back cruise to Alaska taking place in August 2019. We booking this particular ship due to its lower cost. The entertainment was very much lacking on this Royal Princess cruise ship. Nick Jans gave a talk about living in ... Read More
This was a back to back cruise to Alaska taking place in August 2019. We booking this particular ship due to its lower cost. The entertainment was very much lacking on this Royal Princess cruise ship. Nick Jans gave a talk about living in Alaska which was so bad and full of misinformation we walked out in the middle of his presentation. Living in a rural area ourselves it was easy to see through his presentation. The ship was beautiful, but very crowded. The fish and seafood was great, but like all Princess ships the beef was tough and generally of poor quality. We severely miss the Happy Hour which Princess ended a couple of years ago. There has been a lot of negative comments pertaining to the larger ships going to Alaska and while we didn't go through the Inland Passage as advertised we were close enough to witness the calving of the glaciers and saw several whales by traveling west of Vancouver Island. Apparently the cruise pilots are the ones prohibiting the larger ships from going through the Inside Passage, which is understandable. I just wish Princess would be more up front and truthful in their booking. Read Less
Sail Date: August 2019
The ship was extremely large with many people to contend with. We were shocked by the comments of the cruise director at was to be a family friendly venue. his remarks were very raw with children present at a dance contest including a ... Read More
The ship was extremely large with many people to contend with. We were shocked by the comments of the cruise director at was to be a family friendly venue. his remarks were very raw with children present at a dance contest including a child as a contestant. there were six adults in our party and we had to get up and leave. The cabin was very nice and extremely comfortable. The cabin steward was very professional. The main dining room was very elegant and you were treated like royalty. The entertainment had much to be desired. We booked our excursions prior to our cruise through the internet. We lost the opportunity to visit one of our ports of call due to high winds also due to the size the Royal Princess cruise ship. All services (dining, stateroom, embarkation, disembarkation, and food bars) were very good and usually efficient. I would not cruise again with princess but would find a smaller cruise ship. Read Less
Sail Date: August 2019
We love the Royal Princess! Excellent service, staff is very courteous, helpful, and friendly! Ship is wow beautiful, and our balcony was roomy and clean. Our steward always kept our room looking great, he was very prompt when we requested ... Read More
We love the Royal Princess! Excellent service, staff is very courteous, helpful, and friendly! Ship is wow beautiful, and our balcony was roomy and clean. Our steward always kept our room looking great, he was very prompt when we requested something. The ship has many dining options with awesome food, especially the variety of the food offered. International café serves tasty food, such as, muffins and croissants for a light breakfast, and the coffee is so good. We dined in the formal dining room and had a wonderful dining experience due to the friendliness of our waiters. Always love our lobster and prime rib nights! Horizon Court's buffet is exceptional, so many choices. We enjoyed the shows in Princess theater, kudos to the Princess orchestra, they are fantastic! Also kudos to Matt O (cruise director) and company for providing so much laughter, and fun! Loved Glacier Bay, it was amazing, a must see! The ship moved slowly so we were able to take it all in. The Medallion experience was awesome, it was easy to locate our family, view events for the day, and order drinks! Loved this itinerary! Princess cruises You are the BEST! Read Less
Sail Date: August 2019
We flew onto Copenhagen the day before the cruise making our way to the ship on our own. This cruise went to many places in northern and Eastern Europe in the former Soviet block. We enjoy visiting historic and UNESCO sites and St. ... Read More
We flew onto Copenhagen the day before the cruise making our way to the ship on our own. This cruise went to many places in northern and Eastern Europe in the former Soviet block. We enjoy visiting historic and UNESCO sites and St. Petersburg’s palaces and churches and the Peterhof Palace and gardens were wonderfully beautiful on a grand scale. In the evening we enjoyed a variety of traditional Russian folk dance and song complete with an intermission that included pastries and champagne in a beautiful private palace. In Finland we toured the city and drove into the countryside to visit a classic old village and then off to a vineyard at an old farm for a wonderful luncheon and in Estonia we toured a lovely mid-evil town from the 1600’s that survived WW2. In Germany we visited Rostock which was heavily bombed during the war because of the submarine and aircraft manufacturing that existed. Today it’s the home of large shipyards which build cruise ships among other vessels. After touring the cathedral which houses a calendar clock made in the 1420’s and still operating with its original works we drove to the Schwerin Castle. In Stockholm the Vasa Museum and a walk through the old city were spectacular. The Vasa was a 17th century wooden sailing ship with two gun decks that was unstable and had sunk during its maiden voyage in front of the royal palace in 1628. Because the water in the Baltic has such a low salinity level the ship remained nearly completely intact. The visit to Oslo was too short but the sail away through the fjord was beautiful. We had previously visited Oslo so this time we only took a boat cruise around the area. The city itself is beautiful in there are sculptures everywhere the most impressive being in the Vigeland Sculpture Park where hundreds of lifelike granite sculptures depict every stage of human emotion. At the conclusion of the cruise everything during the disembarkation went extremely smoothly and efficiently. Our bags were delivered directly to the airport where we retrieved them for our flight home. Read Less
Sail Date: August 2019
Exceeded our expectations from embarkation to debarkation. Crews are very friendly and helpful. You don’t get hungry as lots of yummy foods on board and lots of sporting activities you can do on board to ensure you don’t get extra kg ... Read More
Exceeded our expectations from embarkation to debarkation. Crews are very friendly and helpful. You don’t get hungry as lots of yummy foods on board and lots of sporting activities you can do on board to ensure you don’t get extra kg while indulging with lots of good variety of foods. Medallion class made everything on board really easy. They have a very systematic system where everything really works very well. We have enjoyed all the activities on board, in particular, the shows daily. Our crew steward always ensure that our room is being looked after daily. Live TV updates is also very helpful for everyone as you will be informed on what’s happening on the ship, ports and shore excursions very important informations and tips. We will definitely cruise with Princess again and will recommend them to our friends and families. Keep up the good work and hope to see you again soon. Read Less
Sail Date: August 2019
pros: professional staff very helpful ( except Dinner reservations very rude) Room Stewart very nice and accommodating security very good embarkation very organized disembarkation in ports ... Read More
pros: professional staff very helpful ( except Dinner reservations very rude) Room Stewart very nice and accommodating security very good embarkation very organized disembarkation in ports very easy Dinning Room Staff very nice but push you at least once a meal to eat w/ others. piazza wonderful sheets and pillow cases very soft entertainment top notch for cruise Cons: food not as good as other cruises shops on board open late buffet pretty limited nasty waiters in buffet they need more English speaking crew * YOU ARE NICKLE'D AND DIME'D FOR EVERYTHING... AGAIN, YOU ARE NICKLE'D AND DIME'D FOR EVERYTHING!!!!! example: hot tea, you are charged, soda's your charged, bottle water you are charged, internet $109.00 for cruise, so many, can't remember them all! excursions: expensive but what can you do, your here have see Alaska... try to chek prices private companies. Italian Restaurant.... not quality do'n bother... "on average C+" Read Less
Sail Date: August 2019
This was the trip of our dreams. We flew to Anchorage 4 days prior to our sailing and rented a car to go see Mt. McKinley and other places in the area. This allowed us to see the things we wanted to see and do the things we wanted to do. ... Read More
This was the trip of our dreams. We flew to Anchorage 4 days prior to our sailing and rented a car to go see Mt. McKinley and other places in the area. This allowed us to see the things we wanted to see and do the things we wanted to do. If you are in the McKinley area, 229 restaurant (mile 229 of the Parks Highway) is a must. Five-star dining at its finest and the prices are reasonable. We took our own transfer from Anchorage to Whittier. It stopped at the Wildlife Refuge Centre which was good to see. I was travelling with a mobility scooter and embarkation could not have been better or easier. From the moment we approached the ship till we disembarked seven days later the crew were wonderful. You can tell that they take great pride in working on such a wonderful ship. The new Medallion program that Princess has designed is fabulous. It identifies you when you approach your cabin door and unlocks. You can order food or drinks from anywhere on the ship and the staff will find you. You can even locate other members of your party through it. We chose Anytime Dining and never had to wait to be seated. The food was fabulous and plentiful. The ship is large enough that even with a full load of passengers, you do not feel crowded in any way. We mainly booked our own tours using the Alaska Tour Saver Book. It got us 2 for 1 tickets onto the train in Skagway and the Whale Watch in Juneau. Even though we did not use a lot of coupons, it more than payed for itself several times over. We had been savouring going to Alaska for a long time and this trip was the absolute dream come true. Thank you Princess and all the crew of the Royal Princess. Read Less
Sail Date: August 2019
Creds: I'm an 18-time cruiser, wife a 25-time cruiser, but our first on Princess. My first time flying to Europe to catch a boat; she did it once before. Complications for us, that relate to the cruise: Both retired, we figured ... Read More
Creds: I'm an 18-time cruiser, wife a 25-time cruiser, but our first on Princess. My first time flying to Europe to catch a boat; she did it once before. Complications for us, that relate to the cruise: Both retired, we figured it'd be dumb to fly over, cruise, fly right back. So, we self-planned a few days in London after our direct flight from Tampa; a "buffer"/safety night in Copenhagen before embarkation. At the other end, we did another half-day in Copenhagen before flying to Amsterdam, then training across the north coast (Ghent, Belgium was a magical, surprise revelation) to Paris for a few days before Chunneling back to London for our return flight. For the cruise, that meant that we were expecting travel stress (hotel-changing, train/air schedule worries, BA pilots' strike worries) with the 11-day cruise in the middle of it all to be our respite from stress. It pretty much did exactly that. Like all cruises, it was nice not to have to pack up every few days and move on. Regal Princess provided our comfortable moving hotel through the Baltic. The ship was very clean, very comfortable, possibly the most luxurious-feeling ship I've ever been on. We like included alternative venues for meals on a ship and Regal had a few. However, our best meal was the comp (with our booking) upscale steakhouse dinner. Of course, being a comp meal meant that the downside of it was that it was the very first meal we had on the ship - we had no choice - they were getting their commitment to us out of the way so they could make room for upsell diners who wouldn't reserve the first night. For whatever reason, our embarkation at Copenhagen was the fastest on record for either one of us. We did already have medallions for this cruise, which may have helped. (For the unfamiliar, Princess Medallion cruises provide a round RF medallion instead of a key card. Cabin doors, maitre-d's, and clerks can literally see you coming and who you are. Half the passengers wore them on the free neck-ribbons; we bought wrist bands. Apparently, those sci-fi movies with people swiping their wrists before entering someplace is now, and it's aboard Princess Medallion cruises. Aside from the sci-fi aspects, it was probably more convenient than a card. One aspect of the Medallion business is that Princess highly encouraged its use for many things: locating your cabin-mates, chatting, internet/intranet, games, casino, restaurant booking and so forth. But all these actions seemed to require downloading yet another app onto your phone to use and then trying to figure out how to make the app work like all the glitzy encouraging promotions make it look like. I had pre-purchased internet for the whole cruise, but "The Best Internet at Sea" only seemed to work ½ to ¾ of the time. If I'd get an internet cafe person's help, they'd race through what, to them, is a boring re-hash of simple steps, only to have my lack of a photographic memory apparently be my undoing. ("Turn this on, but that off, sign on, sign off, but it that's off, sign this off, see, simple?" I was able to locate my distant wife's position one time and never again. Neither of us were every able to get the chat thing to work. (Should mention that our last HAL cruise also had chat then would never work.) All that aside, the cruise was a fine one on a nice ship and provided the stress-free respite we needed in the middle of this European larger trip. Read Less
Sail Date: August 2019
The cruise itself was very nice. The food in comparison to several other cruises was below average, the buffet was terrible, along with the dessert. The main dining rooms were maybe average. The only good meals on the ship were the ones ... Read More
The cruise itself was very nice. The food in comparison to several other cruises was below average, the buffet was terrible, along with the dessert. The main dining rooms were maybe average. The only good meals on the ship were the ones you paid for. The stewards bar mannager, waiters, room attendant, were all above avg. The ship itself was a little dated but other than that Alaska was very pretty Coffee wasn’t that good, mostly weak. Entertainment wasn’t bad, but could have been better, after comparing with past cruises. Paid $100 for internet service and it seldom worked. Very frustrating. As stated above, all service people were super nice. We never went to the buffet for breakfast, but went there at other times and each time the food was bad. The desserts were not very tasty either, especially in the Piazza, pretty to look at, but not tasty. Cheap ingredients????? Read Less
Sail Date: August 2019
Holland America was recommended but we chose Princess instead, never again. Horizon buffet had mediocre food at times, other times it was very good. Staff ignored our needs much of our dining time, had to bus our table, find silverware and ... Read More
Holland America was recommended but we chose Princess instead, never again. Horizon buffet had mediocre food at times, other times it was very good. Staff ignored our needs much of our dining time, had to bus our table, find silverware and drinks. Other times they were ok. Anytime dining in the Da Vinci and Michelangelo was fantastic. Food was great. Excursions were OK, Ketchikan was very short. White Pass Railway was great! Fishing in Juneau was great also. Room service was great and timely every morning. Most of the on board staff had poor English speech and understanding of what we would say. Shipboard announcements were mostly not understandable and couldn’t be heard in our cabin. Our only other cruise was with Carnival in the Caribbean and we had virtually none of these issues. Our next cruise will be investigated more closely. While your experience with Princess may vary I will certainly not chose this line for another cruise. Read Less
Sail Date: July 2019
I chose this cruise because it went to Iceland and Greenland, plus Ireland and Scotland. My travel companion booked this cruise first and I decided to join her. I was very happy with the itinerary and booked a shore excursion in each port. ... Read More
I chose this cruise because it went to Iceland and Greenland, plus Ireland and Scotland. My travel companion booked this cruise first and I decided to join her. I was very happy with the itinerary and booked a shore excursion in each port. The shore excursions were very helpful in learning about the ports of call. I especially enjoyed the substitute stop in the Faroe Islands. The highlights of my shore excursions were Blarney Castle, Edinborough Castle and the Tattoo. Princess did a great job of getting us to and from the Tattoo. I was very happy to achieve Platinum level and enjoyed my 250 minutes of free internet service, a great way to stay in touch. I enjoyed my cabin with an ocean view window. My cabin steward Theresa was terrific, she did a great job of always attending to my cabin when I was out for meals. My meals in the dining room were excellent. I also enjoyed the buffet on level 9. I enjoyed the talks on the ports of call, found them very helpful. My embarkation and disembarkation went smoothly. I would definitely cruise with Princess again! Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise for the port itinerary and length of cruise. We've done a CNE twice before (7 and 14 days, in October) and wanted warmer weather, less rain this time. We've cruised w Princess before and DH was not ... Read More
We chose this cruise for the port itinerary and length of cruise. We've done a CNE twice before (7 and 14 days, in October) and wanted warmer weather, less rain this time. We've cruised w Princess before and DH was not impressed with the food, about 5 years ago. However on this cruise, dinner was delightful each evening. We had My Time Dining and made reservations each day, always requesting Table 210 for 4# in the Island MDR. We landed at this table on Day 1, and the server, Viktoria R, was the absolute best waiter we have experienced on the seas. Attention to detail, recommendations were spot on for each of us, friendly, professional - she didn't miss a beat. We had 2 nights when our reservation was moved to another MDR, when we showed up, we were instructed to go elsewhere - which was a pain and no explanation was provided by the HW or host in the Island and when we arrived upstairs, that dining room team was confused as to why tables were being sent to them. After 2 nights of chaos, the reservation returned to table 210# and all was right in the world, at least for dinner. Memorable food - the prime rib, early in the cruise was outstanding, honey mustard dressing was raved about at the table, and a chocolate dessert - with cookies and ice cream was the bomb, but each night dinner at table 210# was a treat and no complaints from our foodies. Now back to the review - after we booked, we learned about the new Medallions - registering online was difficult to take the photo, upload and the scan the passport, but we managed. A lot of passengers complained about the whole process. The biggest pain was poor communication about when to expect the Medallion to arrive. We completed all steps over 30 days prior to sail, and waited. No update. Finally about 10 days out the system indicated the Medallion was on the way, only to change the next morning online to unable to ship, not sufficient time to process and mail. I was terribly disappointed and resigned to picking it up at the port. Then one night, about 5 days before we departed, Fed Ex dropped off a small box, even though the status had no change. Packaging was nice, represented the company and new initiative well. It included a carry case and lanyard without any upcharge. We were set. Then 48 hours before we traveled, I got the email indicating the Medallion was on its way - by then it was already packed in my carry on. Port Everglades is a favorite for embarkation, I just find it easy. This day, Princess was working out of a different terminal because of a Navy ship being commissioned. Staff kept apologizing for slow internet speed to get us processed which was unnecessary. We got to the port about 10:30, after an overnight at the Courtyard FLL airport and comp cruise port shuttle. We sped through security and check in - then got to sit in a general waiting room until our group number (4) was called. We have no loyalty status (Gold) so we were with the masses, with the Elites pulled out to wait elsewhere. It wasn't crowded and after 30 minutes or so, it was time to board, a little after 11. We went straight to our cabin, which was ready, to drop luggage, then off to the buffet for lunch. The buffet are had plenty of room and we found a table. Food was typical buffet, which was expected. Afterward, we returned to our balcony for sail away, our checked luggage was there to unpack and then it was time for the muster talk/video/demonstration, for us in the casino. Cabin - Deck 14 309 Balcony. Our cabin steward, Pablo, was hard working and attentive. When the balcony divider door basically was falling off, he saw it before we did and had the maintenance team in there to fix it. If he was asked for something once, he remembered it each day, such as extra washcloths in the bathroom. I have only praise for him and appreciated his service. The cabin was a typical balcony cabin, average size, 2 chairs on the balcony, no footstool which was ridiculous, even though I requested it on their 'check in' status card sent to us about Day 3. King bed that was super comfortable, desk/chair and the famous barrel chair, but no sofa. There was an empty fridge, a former mini bar, that took 24 hours to cool bottled water, but it kept everything cool for the trip once it cooled down, and my expectation was lowered. We had a side/by/side balcony with our family and maintenance did open to divider early on Day 1. (but about Day 7, it was ready to fall off the hinge) . This divider is wonky and really in the way when opened. On other ships our experience has been the divider folds flat and secures, this one only opened about 45 degrees and required us to position a deck chair to keep it from slamming as we sailed. Our balcony had a cover which was nice for us. However, our neighbors in 14-311 had excessive noise from above - and at times we could hear it too - from sliding chairs on the pool deck to stomping feet, even though there was a cabin above us, the noise from the pool deck was awful. We will never do another cabin under the pool deck regardless if cabins are above. Imagine, the pool deck starts early, before 6 am with set up, and doesn't die out until at least midnight each evening. Ship itself is dated, limited entertainment, but the bands and production shows are good - but it is not the glory days of cruising. We didn't expect it to be, so we were not disappointed. This cruise is about the ports, and little evening activity occurs. We were ok with it, and enjoyed our balcony most evenings after dinner. Ports for us were intense - we walk a lot and did over 5 miles in NYC, Boston and Quebec, with 3 miles on average in other ports. Since we had been there before, we had a plan on what we wanted to do. Weather was perfect, mid to upper 80's in Charleston, NYC and Boston, others were upper 70s to low 80s, low humidity. Rain only briefly in NYC as we ferried to the ship and again on Day 1 in Quebec, but we had ponchos and it only lasted a couple of hours. This was our port focus: Charleston - easy, walkable port. We walked through the historic district and market area. There is a grocery about 4 blocks from the ship - so we stocked up on flavored coffee creamer. The shuttle around town is free - so we rode the loop twice and used it as a hop on/off without the cost. In the past we have visited the Aircraft Carrier and Medal of Honor Museum (awesome) and the Tea Plantation - another fun excursion. NYC - the ship docks in Brooklyn and the ferry terminal is less than a 1/2 block from the terminal. We took a ferry to lower Manhattan and transferred to another ferry to midtown. We visited Times Square, took the subway to lower Manhattan, and then ferried back to the ship. If the rain had not impacted, we had planned to walk the Brooklyn Bridge. The rain was actually a thunderstorm and we got back to the terminal before the major downpour. Tip - buy your ferry ticket in advance via the Red Hook app. It will save you line time. Cost is less than $3 each way, with free transfers. We've been to Manhattan numerous times - so we didn't go to the 9/11 Memorial/Museum or other must see stops on the island. Newport RI - a jewel. After an uneventful tender (we didn't try to get off with the masses, but waited about 45 minutes and had no wait; understand those who waited until 1030 or so, had a LONG wait for a tender), we walked a couple of blocks to the visitor's center, got a lay of the land, reviewed tour options (you can buy the mansion tix and other tours there) and decided to take the public bus for $2 out to the cliff walk and mansions. We had a delightful day there. The bus system was terrific. Boston - we wanted to see the USS Constitution, so we took a city bus out there and walked the Freedom Trail back through the North End to Quincy Market. The Holocaust Memorial is not to be missed. While we have been to Boston several times and don't always do the same things, we always walk through the Memorial. It right by Quincy Market. We took a public bus back to the port ($2, paid onboard) and then walked about 3 blocks to the ship. Bar Harbor ME - our favorite NE port. Another tender with no complaints. The ship team executed a new wait plan flawlessly - everyone into a MDR with a ticket - then called ticket numbers in bulk to move toward a tender. Everyone had a seat while we waited. This day we went to Acadia NP and took the Island Explorer to get there (free). This public bus is a 6 block walk up the hill from the tender port. You catch it at the Village Green. Their team is there, and readily helps to navigate the various bus routes - we did 3 separate routes inside the park (all free, donations accepted) to tour a large loop in hop on/off fashion - views are amazing. The buses run about every 15-20 mins and you catch the route desired. Google their website for details and map planning in advance. We had reservations for lunch at the Jordan Pond House - a delightful table on the lawn for popovers, blueberry lemonade and amazing views. A hike around the pond afterward made the afternoon. It was then back to Bar Harbor for souvenir shopping back down the hill to the tender. A great day. Halifax - it's been almost 10 years since we visited Halifax. The port area has grown with housing and retail / restaurants in a 10-12 block area. Wow! This port has an extensive dedicated inside craft/souvenir market. We rented a car with Hertz, their location is less that a block from the port. We drove out to Peggy's Cove - it was terribly crowded due to a national holiday, but we had no problem parking and walked around the community. A lovely spot on earth. Afterward we drove back a different route, with breathtaking lakes and quaint towns. We stopped at the Swiss Air Memorial - just beyond the Peggy's Cove turn off - and then stopped at Fairlawn Cemetery where a lot of Titanic victims are buried. We ended the day at the Citadel, then returned the car and walked back to the ship. A great day. St John - it was Sunday and a national holiday weekend - we arrived early morning, but limited retail was open. We've seen the reversing rapids in the past, so we walked to the Market - and waited for it to open at 11. Afterward we walk around town for a bit, then back to the terminal - with a smaller, tented vendor area and free WiFi with tables and chairs for comfort. The last time we were in SJNB - the wind was unbelievable, to the point we could barely walk. Thankfully, the wind was a breeze on this visit. Sydney - we walked around the town - it was a Tuesday, but other than the port vendors, it is a quiet town. We visited a lovely church and enjoyed a history lesson there. Free WiFi in the terminal - with big round tables of passengers sitting together, but everyone was looking at their phones. In Sydney, there is a coal mine museum and tour - and if you are lucky their chorus will have a concert - look for this tour. Quebec - another favorite - Day 1 we walked around the old city - upper and lower - visited Parliament Building - amazing! Then over to the Citadel and Park, then 600+ steps and 5 miles later we were down in the lower area again. Such a fun day, even with ponchos the first couple of hours. Day 2 were disembarked - a taxi up to the Hilton to pick up another rental car with Avis. They reimbursed for the taxi fare. Note - the port is extremely organized - although the tented taxi space is a long walk - there were only 15 people in front of me and it went quickly. It took me longer to walk through the tented areas. About 2/3rds of the way through it, there are passenger vans and greeters with clip boards where you can pick up a direct to Airport and other city location shared rides (a ride to the Hilton was quoted as $5 compared to an $8 taxi). The vans were all 15+ passenger Mercedes with room for luggage. As soon as one partially filled, the vans were leaving. I continued on for a taxi, which was a quick process, too. After returning to the port in the rental - signage is lacking in the port area where to enter - and a few missed turns - I picked up my fellow passengers and we were off for a day in the country. We went to the St Anne Basilica - about 20 miles east of the port - it was amazing - and truly the highlight of our trip. We have been there before - and would definitely go again. On the way back we stopped at the Falls for another visit. We enjoy it too. Then onto our hotel, the Comfortel Airport. A comfy place where I would stay again, about 10 minutes from the airport, even in rush hour with no overnight plane noise. The next morning, we flew out with a layover in Toronto. That said, Toronto required us to switch terminals, go thru security in the new terminal and US Customs. The US Customs team consisted of 2 agents checking credentials with no queue to the line. A 3rd agent would come out to relieve for breaks, but not stay open to work the line - which was completely through the cattle lines and backed out of the room. A lot of people missed flights because of poor management of the area. If folks were texting on cell phones, they were put to the back of the line - if other passengers offered to let folks ahead to catch flights - they were told no, everyone had to stay in their place. Ridiculous. US Customs can do better. I was embarrassed for them. If Air Canada had not held our flight - 1/2 of the passengers would have missed it. A young bride arrived on the plane in tears over the emotion of the ordeal. I'm sharing this in case you are like me and think a 1:45 layover should be sufficient to make a connection - we got to the gate with no time to spare - boarded - and then waited over 20 minutes for the rest of our party to join us on the plane. Plan accordingly. That said - the Princess Cruise was nice - good food - great ports with extra late evenings in several of the ports, including NYC and Boston. We enjoyed it - and encourage others to consider this itinerary. Read Less
1 Helpful Vote
Sail Date: July 2019
As you can see with the grades I gave in most categories, performance by crew and ship were above average. Allowing for some gaffes in food preparation, and "tendering", I still stand by my ratings---but--and of course their are ... Read More
As you can see with the grades I gave in most categories, performance by crew and ship were above average. Allowing for some gaffes in food preparation, and "tendering", I still stand by my ratings---but--and of course their are some "buts"-- TENDERING: What was baffling to me was how terrifically competent the embarcation and disembarcation process was, yet when it came to the tendering process, the resulting confusion exhibited by large numbers of staff gave me the impression of a crew that was going through the process for the VERY FIRST TIME! It is not that the process took a long time,and yes it did, but that in the process, staff appeared confused, causing frustration to passengers.On this trip, our ship docked on time at 2:00PM-our group's tender landed on the dock at 4:45PM. It was a lesson on the danger of booking a tour with anyone other than Princess. Fortunately, our tour vendor in Juneau(MARV & HARVE) gave us a full refund which of course did not reverse the fact that we lost out on a port experience. I will continue to use shore based vendors but never where tenders are involved. DINING LOCATIONS: We dined almost 90% of the time in the dining rooms, including breakfast & lunch: as for the few times we ate in the buffet, we found the quality and preparation very good using buffet standards. As pointed out by others, there just aren't enough seating in the buffet. I appreciated making gluten free toast available in the buffet as well as the dining rooms. Main dining rooms are DA VINCI AND MICHAELANGELO, STACKED ON TOP OF ONE ANOTHER ON DECKS 5&6. We had evening meals on the "anytime" basis: a word of caution--there were 2-3 nights where there long lines to get into the"anytime" dining room. QUALITY AND PREPARATION OF FOOD: I give high marks for the most part in this category: beef in the form of prime rib and beef filets, as well as roasts were available and nicely done, with lobster and their version of baked alaska served. Same for seafood. I felt the quality of the lunches was extraordinary-two of the best meals we had were at lunch-a wonderful, tasty, thinly sliced london broil, and a few days later, beef bourguignone, tender and reeking of the red wine used in its preparation. Also lots of interesting,difficult to prepare appetizers at both lunch and dinner. Not to be missed are deserts in the evening designated "CHOCOLATE JOURNEYS"-the best I have ever tasted. This is my only criticism---why jeopardize your rep by offering dishes so far from what it should be, as to be laughable-do what you can do and do that well. Two dishes fit this category and were flops, both involve stews or soups. The first flop was CIOPPINO: a dish invented by Sicilian fishermen in San Francisco, it is a fish stew rich in tomato flavors, Italian seasonings, and with whatever seafood you have in your refrig, like white fish, shrimp, crab legs, clams, muscles. Princess' version of Cioppino was a few pieces of dried seafood, sitting in the middle of a few ounces of thin, watery broth. A few nights later came another soupy disaster-Alaska Fish Stew-same criticism-a few ounces of thin broth that hardly covered the bottom of the bowl and a scattering of wilted seafood. INCREDIBLE! One final observation: Princess has done an outstanding job of providng prompt, friendly service at the information desk-I never saw the long lines as I have seen on other ships-this shows a real commitment to passenger convenience. We chose a $ 229 wine package for the 10 night cruise that gave us each night a bottle of wine with menu price of up to $ 45-we thought that was a bargain and highly recommend that if you like wine or sparking wine with dinner. A final comment about dining room service, which overall was good: waiters will happily serve you tea or coffee after dinner, but you may have to flag them down to get a 2nd cup, which I really enjoy at the end of a good meal. RICHARD HURLEY WALNUT CREEK, CA Read Less
1 Helpful Vote
Sail Date: July 2019
We cruised from Vancouver to Alaska, followed by the Princess tour to Denali Park. From beginning to end it was a fantastic trip. The cruise line lived up to every expectation. We chose a cabin with balcony on the Emerald deck which was ... Read More
We cruised from Vancouver to Alaska, followed by the Princess tour to Denali Park. From beginning to end it was a fantastic trip. The cruise line lived up to every expectation. We chose a cabin with balcony on the Emerald deck which was nice with a comfortable bed....my only suggestion is that it needed a more comfortable chair, rather than an armless desk chair. The food was delicious and service outstanding. We chose the 'anytime dining' and the Horizon dining room; also frequented the small cafes for coffee and snacks. We enjoyed the wine tasting, a couple of lectures and shows, as well as the music played in the atrium and lounges. The shopping on board was fun and reasonable. Our rail trip to Denali was beautiful and the overnight lodges were nice. Not seeing Mt Denali, bears, or moose was disappointing, but we loved the charming village of Talkeetna. The entire trip from start to finish was extremely well organized and confusion-free. We highly recommend this ship and would love to sail Princess again! Read Less
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