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2 Helpful Votes
Sail Date: June 2019
This was the first time and the last time we will ever cruise with Princess. We were on the Caribbean Princess. Our toilet wreaked of urine and the sink water as well!! The balcony furniture was broken. The staff refused to replace the ... Read More
This was the first time and the last time we will ever cruise with Princess. We were on the Caribbean Princess. Our toilet wreaked of urine and the sink water as well!! The balcony furniture was broken. The staff refused to replace the broken furniture. We found a shopping list to a girls mom from 2018 under one bed because I pulled a mattress out from the wall looking for a remote. It had a ton of trash and candy under that bed. The bathroom shower had lots of cracks in it and the floor grout has darkened from probably water and algae (grime). We slept pretty well because of the nonstop vibration and rocking of the ship! Thankfully I don’t get seasick! They showed a movie twice on the “movie under the stars”! All of the movies they showed had been out for months! I gifted this cruise to my dad and my best friend. My dad had never been on a cruise. I’m disappointed that this is his memory of what a cruise is supposed to be like. We’re going to Hawaii next!!! ON A CARNIVAL CRUISE SHIP!! Yes I know carnival owns Princess but they operate so very differently. Also, the Bahamian waters were cold! The water animals refused to show up!! People were just really disappointed! Yes I know they can’t warm the waters or call in the sea turtles. But it put a damper on everyone’s moods. This ship needs an overhaul on the interior badly!! The waitstaff has zero personality! All but one! This cruise was a disaster!!!!!! There isn’t a live band on deck throughout your cruise! So there is absolutely zero feel of the Caribbean!! Read Less
Sail Date: June 2019
It was very boring if you are not 60 years old and looking to relax in the middle of the sun on the boat. The best part of the whole cruise was stopping at one of the 3 ports, St. Thomas. The other two ports, Princess Cay and St. Maarten, ... Read More
It was very boring if you are not 60 years old and looking to relax in the middle of the sun on the boat. The best part of the whole cruise was stopping at one of the 3 ports, St. Thomas. The other two ports, Princess Cay and St. Maarten, were not great and i would have rather spent that time in St. Thomas. The food on the boat was decent. The drinks were very expensive and the wifi was INCREDIBLY expensive. My little sister has fun in the teen area but my youngest sister was often bored when not in the kids club. I was bored a lot on the boat. The staff was pleasant though and worked very hard. Our cabin steward was not the best but my moms cabin steward was a lot worse. The staff in the teens and kids area was pleasant and my siblings liked them. The cruise director is fun but the activities that he led were kind of boring if you’re younger. I enjoyed the Marriage Match game. Read Less
2 Helpful Votes
Sail Date: June 2019
We just returned from a 7 night cruise on the Carribean Princess. It was just OK. Maybe we are spoiled because our last cruise was on the Regal Princess which was amazing. Pros -Medallion Class is awesome. I could always find my ... Read More
We just returned from a 7 night cruise on the Carribean Princess. It was just OK. Maybe we are spoiled because our last cruise was on the Regal Princess which was amazing. Pros -Medallion Class is awesome. I could always find my travel companions. -Concierge website was great to check account balances and events. -OceanCompass and OceanNow are great. -Embarkation and disembarking were so fast and easy. -Friendly bartenders that remembered you. No long lines for drinks. Shout out to Melissa at the casino & Mo at Churchill’s). -Decent Casino with room to move around. -Crown Grill was fantastic and went twice (shout out to Alexander & Christian) -Sabatini’s was good -Good itinerary -Quality food in main dining room, but not as good as Regal -Excellent fitness center, large and spacious -Decorated our door for my birthday and gave a free specialty restaurant cover and $25 for on board shops. A really nice surprise. -Good variety of table games in the casino -Churchill’s Cigar bar is large with a great bar inside it -Excellent Internet speed. I could stream Netflix with no issue. -Beds were very comfy. Cons -The buffet layout is atrocious. If one side is closed you have to go outside and come in another side. No sign telling you the side is closed. Traffic in buffet is disarrayed. Food is ok, but not great (lunch) -Ship Layout is awful. You can’t get there from here....up, down, around. -Constantly out of pizza. The pizza was great....if you wanted to wait while the lines stacked up -The adults only pool in the front has only about 12 loungers which are taken bright and early and not given up even if people were not there. No other space or shade. -The thermal spa is tiny with only 4 loungers. Not worth the price. -Limited smoking areas and none with loungers. Mostly under cover or standing only. (pro or con, depending on your point of view Read Less
Sail Date: June 2019
This was not the first time on the ship. No children. "Almost 50 couple" Highest level of Princess Cruiser, Elite. Don't like structure. Never do excursions. Don't do traditional dining. Yes, that type of couple. ... Read More
This was not the first time on the ship. No children. "Almost 50 couple" Highest level of Princess Cruiser, Elite. Don't like structure. Never do excursions. Don't do traditional dining. Yes, that type of couple. Dual Income, No Kids (DINK) First, Fort Lauderdale with embarkation and disembarkation is just flawless. We know what to do as experienced cruisers, and they are just structured, easy to deal with, and very efficient. This cruise was HOT HOT HOT ... no, I mean temperature it was scorching! The cold water pool was even warm and the cold water in the shower was warm. So know, this cruise was not weather perfect, but it is July in the Carribean! The medallion process forward on the ship has gotten much better, but they are still inconsistent. The worse is when someone has to exchange their rooms. The last two times, including this one, the people could get into the rooms they were supposed to be one but retained their ability in getting into the old rooms too. So know, this is a major issue for them to resolve, but I don't think it affects many on the cruise thankfully. Overall, the medallion experience DOES make cruising easier as a whole, and I think Princess has something going on correct here. The games on the boards, etc., are really great for adults as well as the kids. In addition not having to unlock your room with a card is great especially when you have to go to the bathroom. The door is just open .... saying GO GO GO! That is service! Overall, the Caribbean Princess ship was well maintained and definitely has a great captain with details and order. I usually look at the flooring on the stairs for dust, and there was none. Where I also look was the air intake duct in the back of the ship and was dirty. I would think if there was more of a demand for the cleaning of these outside air ducts as routine the air quality would increase. To me, that is the biggest part that is missed on ANY CRUISE LINE. We did the Princess's ULTIMATE SHIP'S TOUR, and it was great. The captain was very attentive, talkative, and well "a great host" in the final part of the tour. It is a 3-hour tour (no jokes please), but you get to see the entire ship from the galley, dry cleaning, washing, printing, etc., usually on the last day. It is $150, but what you get 1 robe, 3 photos or more, frame or display casing, apron, name printed stationary, and more ... it is well worth the $150. However, there is only 1 tour per cruise and I have seen only 15 people at most. So, if you are going to get this tour, as soon as you get on the ship, RUN TO CUSTOMER SERVICE and get on the list. If you forget, check later and get on the waiting list, but you are likely not to get called. The new kids' areas and adult seating areas on the 17th floor is a great addition onto the ship. The add ons for the kids and the adults are just top notch. As a DINK, would like to see more adult seating and spacing like overhang, etc. Would like to see more adult fun nights in comedy, games (like drag queen BINGO), etc. to add something from the same old same old. We are adults. It is ok. Let the kids say on Deck 17. The food has gotten so much better with the variety and "mixing it up" so you don't feel you are not getting the same old same old in the buffet. But the buffet they have down. The traditional dining areas are always great but it is the service, and the service was spot on for this cruise. Buffet Secrets: Make your omelet first on the back of the buffet. Ask someone to help you the first day, then you can do it thereafter. Also, ask for REAL EGGS otherwise, you get the ones that are out of the box. We enjoyed the Go-Pro seminars and would go back for more advanced. FOR ALL CRUISE PEOPLE THAT EFFECT CHANGE: You sell Go Pros on board. It would be great if you could have an excursion that shows us the practical application of the Go-Pro in a variety of ways like running off a wharf into the water ... swimming underwater ... photographing a sunset. Then after all that is over, have a post-seminar in how to download it to a computer, the cloud, Instagram, etc. Team up with Go-Pro / whomever and show us how to use it more effectively. The sales will go up and satisfaction will go up. Maybe charge something but give it back to us in unique Go-Pro specific items. That is an excursion an elite person would enroll in! I missed the "animals" education seminar on board part of the cruise and wish that was still on board this cruise. From parrots, Husky puppies, and more this is an opportunity for those that did not grow up around animals (and maybe don't want the responsibility of an animal) to see and appreciate animals more. The parrot show in the Carribean was always a great winner. I hope to see it later in the year. With the specialty restaurants, they changed the menu with less risky and more for those whose pallets are not adventurous. There should be a couple of "adventurous" dishes so that those who enjoyed some of the old menus could maybe get that back. Just do it as first come first serve limited selection and do a small preparation. We Americans are used of that kind of eating out scenarios. By the way, if you are a suite taker with any of the Princess ships, MAKE SURE you get the breakfast in Sabatini's. Just one of the best perks on the ship. Skip the buffet. Go enjoy your spouse/kids for breakfast. Eating breakfast (and coffee) will make it easier to live with the spouse/family the rest of the day. Service was great. Seems the selection of crew overall was great. Spot on this cruise. The quality of onboard souvenier items seems to be taking a little dip down. If I wanted cheap, I could get off the ship. Don't compete with off ship items, you will lose. Do a more quality motto from a better class of nicer cards (people play cards a lot on a cruise ship) to shirts that don't scratch your skin (or burn) when you put it on like off ship. Entertainment was really good. I think sometimes people think they should get Broadway, but the acts are great. The magician was great. The comedy has been consistently great. Just I wish there was more of an ADULT night on a 7-day cruise. The kids don't have to see everything, and the fuddy-duddies can go to the earlier show. Anyway, great above average experience. Looking forward to setting sailing with Princess Cruises again. And glad to see the effort they are putting into trying to update the expectations with the implementation of new things on their cruise ships. Read Less
Sail Date: June 2019
I wanted to go bak to St. Thomas cause it's my home. We were celebrating our 28th anniversary so wanted to try a new cruise line. Well, we were very pleased. The check in was speedy thx to the medallion class ship. The staff, the ... Read More
I wanted to go bak to St. Thomas cause it's my home. We were celebrating our 28th anniversary so wanted to try a new cruise line. Well, we were very pleased. The check in was speedy thx to the medallion class ship. The staff, the food and the entertainment was wonderful. I truly enjoyed myself. Plus princess were so nice to us giving us freebies to make our celebration more special. I'll b bac(in the terminator voice) lol. The ocean now app didn't work for me, idk if it's bcause I didn't have internet but they said u didn't need it. It would have been great if it worked. The shore excursions were great, we bought them at the port cause the price was pretty darn good. One thing I didn't like at Princess Cays was that they had us pay for the clam shells bomber, jus plain wrong yep. Read Less
2 Helpful Votes
Sail Date: June 2019
There were many things we valued. 1) I was incredibly ill one evening and into the next morning. Patricia in the Medical Centre not only got me on my feet, but I was able to go on the shore excursion that we had been looking forward ... Read More
There were many things we valued. 1) I was incredibly ill one evening and into the next morning. Patricia in the Medical Centre not only got me on my feet, but I was able to go on the shore excursion that we had been looking forward to for months. 2) Ivan - Food and Beverage Supervisor in Planks was remarkable. We even celebrated our 16th anniversary there. He was thoughtful, attentive and funny. 3) When we discovered a false charge on our account, they investigated it and credited it within 24hrs. 4) We didn’t use the internet with the Medallion program. It could be as integrated or as minimally used. It’s up to you. 5) We totally enjoyed Movies Under The Stars. It was so relaxing. 6) The food was incredible both in the included restaurants and ones you paid for. We enjoyed both. We highly recommend Planks and Crown Grill. Both were superb. 7) We sat out on the balcony every night and just admired the stars. It was better than Yoga!! 8) EVERYONE MUST GO TO CORAL WORLD in St. Thomas. The staff and activities are incredible!! The staff is thoughtful, knowledgeable and sincere. Get a kiss from Rosy the sea lion. Be in awe of Fred. Go do Snuba. We can’t wait to go back. Read Less
1 Helpful Vote
Sail Date: June 2019
Chocolate Journeys desserts were AMAZING! I enjoyed my balcony stateroom on the Aloha deck foreword starboard. The food was great throughout the ship with only a few dishes not to my liking. I was able to relax on this cruise with a ... Read More
Chocolate Journeys desserts were AMAZING! I enjoyed my balcony stateroom on the Aloha deck foreword starboard. The food was great throughout the ship with only a few dishes not to my liking. I was able to relax on this cruise with a nice balance of sea days and port stops. The guests were great to meet and get to know and there was a mix of ages and group sizes and celebratory occasions. I enjoy Princess Afternoon Tea, English Pub Lunch, the pizza bar, and the movies in the stateroom and at the pool. The gym was great and I should’ve used it more. I wish the salads were better in the dining room but I guess I could’ve made my own in the buffet. I wish Princess had an itinerary out of Jacksonville or Orlando so I didn’t have to drive to Ft Lauderdale. Overall I really enjoyed my vacation. Read Less
1 Helpful Vote
Sail Date: June 2019
Cruised more than 65 times, Princess is one our favorites. We’ve traveled to 85 plus countries. The cabins are good, the food is above average . I’m not a fan of anytime dining but they have options. We did the specialty Resturant and ... Read More
Cruised more than 65 times, Princess is one our favorites. We’ve traveled to 85 plus countries. The cabins are good, the food is above average . I’m not a fan of anytime dining but they have options. We did the specialty Resturant and it doesn’t get any better than what they did. The food was excellent and the service was equal to it. The shows were very good and the performers were on the upper scale. I actually didn’t get the shows but it’s probably because I’m a bit older. The comedian was great. The magician was one of the worst most amateurish I’ve seen, probably why he’s on a cruise ship! Not good! The staff and crew were better than most. They cared. It’s important to me to see a happy crew and workers, the Captain must be doing a good job. Everyone wanted to help! I’ll continue to cruise and use Princess. Read Less
2 Helpful Votes
Sail Date: June 2019
I booked Princess because of the reputation of service and quality I am not kidding when I say the majority of staff had attitude our room was Dirty, found shoes in the bathroom (not ours). Work Was done on balcony they left a ... Read More
I booked Princess because of the reputation of service and quality I am not kidding when I say the majority of staff had attitude our room was Dirty, found shoes in the bathroom (not ours). Work Was done on balcony they left a mess and the steward did not clean it. We are also nickel and dimes for everything We also had a prepaid dinner in the paid restaurant. We went to book in the steakhouse and was told they were all booked and we could eat in the seafood restaurant. I asked to speak to a manager and was told there wasn’t one and I didn’t have a choice Princess, I DO have a choice. There are many other cruise lines out there. If you think Princess will give you great service, think again. Chose Celebration The rooms are great. We had a mini suite Other passengers felt the same as us Read Less
Sail Date: June 2019
We choose the Caribbean Princess based on recommendations from some friend who are big time cruisers. This was our first cruise so we really had no idea what to expect. We set off for a two week East/West Caribbean cruise to celebrate our ... Read More
We choose the Caribbean Princess based on recommendations from some friend who are big time cruisers. This was our first cruise so we really had no idea what to expect. We set off for a two week East/West Caribbean cruise to celebrate our 40th Anniversary. Here are a few things that we'd like to share. The good- The Caribbean is absolutly beautiful! The ship was beautiful and dang big. Takes days to see it all! We had smooth sailing even in somewhat rough seas. You're going to be around people from all over the world and our country, we really enjoyed this! The food was much, much better than we expected in every restaurant! The wait staff was exceptional! The nightly entertainment was much better than expected. There was always something going on. No matter what age, you'll find something fun to do! Loved the workout room, the sauna and steam rooms. There is a adult only "sanctuary" area for some quite pool/sun time. The high energy band "Static" was incredible! Most all entertainment was really good! The bad- We received $600 in onboard spending money. They took back $420 in mandatory tips for the hotel staff. Essentially, you're paying their wages for Princess Lines We had really good service and really lousy service. Regardless you're going to pay an additional 18% mandatory tip on all purchases regardless of service. We didn't like this. Spa prices are way over priced, especially the facials. The rooms are really small, showers are even smaller! Off shore excursions are over priced. Do your research and you'll find better for less. Our excursion to Xcaret was time limited and missed the best shows The ugly- If you do a facial, a massage or acupuncture be prepared for the sales pitch to buy the over priced products. Getting through to the front desk on the phone will drive you nuts. You're going to be nickel and dimed to death. We have traveled the world, I traveled for a living for 30+ years. This was big event for us, so we did it all. We had the balcony room, did the spa, acupuncture, facial, ate at a nice restaurant a couple of times. Drank some good wine and a lot of margarita's. After two weeks onboard, we had a great time but to be honest when I got the final bill, I just don't think the value was there. Paid a premium for above average vacation. Will make some changes and do more research for the next cruise. Read Less
2 Helpful Votes
Sail Date: June 2019
Princess provides just a little more sophistication than some other cruise in today's more mixed cruise passenger clientele. By that I mean there is a more diversified passenger which require different styles on many lines. Tank top ... Read More
Princess provides just a little more sophistication than some other cruise in today's more mixed cruise passenger clientele. By that I mean there is a more diversified passenger which require different styles on many lines. Tank top versus suit jacket simply. We prefer the latter when possible so Princess offers a better possibility of having that on a particular cruise. We have sailed Caribbean Princess before, last being 2014. We were sailing with friends that we have cruised with since 1992 when we met and stood up for them marrying on St Thomas. They wanted to re-visit Paradise Point, the location of the ceremony 27 years ago. We took Jr. Suites we were in D614. Found the location and condition of the cabin good. Bed extremely comfortable. We had been put off the Medallion program simply because of the incessant harassment of Princess to pre-participate in in it. Worse than robo calling. Emails, phone calls, texts, by time we got to pier we all hated the word Medallions. Medallion class more a market tool than a real boon to the world of cruising. Basically it is a half dollar size Medallian that houses an RFD chip. Chip readers everywhere including in your cabin. A gps locater and grocery store type tracking system, door key and pay for it card. No magic there but it worked well and we actually liked it in many ways. Opening cabin door via electronic lock, using it on slot machines instead of having to put a card in. We had traditional dining, staff were excellent, food, soso. They, like most lines still call medium shrimp Jumbo, large shrimp prawns, total bs. Lobster really no more, they are really prawns or rock lobster. Steak okay nothing to brag about. Of course continue to have option of BUYING better food even at main dining. We had complimentary dining evening at extra pay steak house. The ribeye was excellent, everything else run of the mill. Service staff masquerading as high end wait staff, basically NOT! I would equate main dining to high end diner, extra pay, to decent small restaurant in moderate sized community. Example in extra pay restaurant. Replacement silverware for main course placed, one fork dirty. Asked fancy waitress to replace since was dirty, answer " are you sure ? " Of course I am sure, matters not should be simply replaced. Steals came cooked perfectly no complaint but no one ever asked as served for us to check. A good restaurant would do that, a high end restaurant would never fail to check with you if our steak was properly cooked. Plus, you must be kidding me, extra charges if you want lobster in an already up charge restaurant? What a joke, if this had not been complimentary I wouldn't have even bothered going there. The buffet area same as always they simply changed decor and added cutesy signs. Food as good as any cafeteria I have been in. As with most lines now and Princess no exception, marketing gimmicks is where the money goes not food and service. Pool area, Pizza and outstanding Stromboli. Hamburgers, hotdogs and fries etc good. BUT GEEZ even there they have an up sale hamburger for $5. No I didn't try it nor did I see anyone else order one. Entertainment, was good mix comedy and show, magician was good but close hand magic hard sell in a large theatre. Moved slow and far from exciting though appreciated at least different. The comedy was excellent! Overall a very good cruise made so more by great initial deal, onboard credits etc. My wife spent several hundreds in spa and raved about the two head to toe whatever's she got and raved about their spa staff, excellent! Also excellent weather and smooth sialing never hurts. Ports we stayed on ship except for short trip to Paradise Point. Sadly yet another crazy place now, expanded, $21 pp to go up tram, 2 beers 2 Bushwackers, $36 a round. But still has great picture view of harbor. Internet, fastest I have ever seen on sea. Just as fast as my home network. I took unlimited 1 device, on first day with discount $56 for the week. Works for us, you can use different devices but only one at a time can be signed in. Families I could see this getting $$$ for needing multiple devices and unlimited. We did have interesting call for blood donors midway through the cruise for a sick or injured patient. The need was quickly filled. Never saw that before in almost 80 cruises. Also on way home we were advised we were going top speed for yet another patient to get back to Fort Lauderdale. However we slowed and arrived normal time, hopefully because they got better and refrigerated. BEST system on Princess out of Fort Lauderdale. For $25 a bag, they will take your bag last night and you don't see it again until final destination. They also get your airline boarding pass. Love that, no getting bags at pier and taking them through customs and bringing them to cab etc. There are restrictions, airline and flight times. One caveat this cruise, ship seemed to have some problems balancing air conditioning through out the ship. Both in cabin area and public area. The Explorer lounge area was always pretty warm section of ship. Wife really enjoyed the Parrots demo brought onboard in St Thomas. Used to be on Paradise point and she was disappointed not to see them there anymore. We had friends cabin decorated for anniversary. Good thing it's the thought that counts because for $49 the decorations were worth about three bucks. Some card on strings and a paper congrats sign on door, what a rip off. George in NY Read Less
1 Helpful Vote
Sail Date: June 2019
Embarkation was swift and easy as well as the disembarkation. A nice surprise was the addition of Carrot Juice for breakfast as well as different types of pizza including deep dish varieties at other times. The singers and dancers ... Read More
Embarkation was swift and easy as well as the disembarkation. A nice surprise was the addition of Carrot Juice for breakfast as well as different types of pizza including deep dish varieties at other times. The singers and dancers performances were superb. They were always in sync, graceful and elegant. Don’t miss “Bravo” & “Fantastic Journey” We had a large number of first time cruisers of varying ages and there was always an activity to cater to everyone. And the courteous decorum of everyone was apparent. The Caribbean Princess is a Medallion Class Ship. There are still a few kinks to iron out but overall it was a great experience especially being able to wear your Medallion instead of carrying your card. As you approach your cabin, the door automatically unlocks. You can play games, locate your shipmates, and order drinks with the apps. From the dining room menus to the exceptional service we hated for our cruise to end. We will be back! Read Less
3 Helpful Votes
Sail Date: June 2019
I have cruised with Princess many times and not been disappointed. But This was the best ship ever on Princess, Great Activities, shows, music, food, many pools to suit everyone. quiet pools as well as kiddie pools and music pools spa ... Read More
I have cruised with Princess many times and not been disappointed. But This was the best ship ever on Princess, Great Activities, shows, music, food, many pools to suit everyone. quiet pools as well as kiddie pools and music pools spa pool hot tubs deep pools shady pools. Easiest embarkation ever. Luggage delivered to my room 2 hours before scheduled Front Desk handles all request, fun parties, wonderful kid programs - get the kids to join you won't be sorry. Buffet is awesome. Hard to believe the number of breakfast items to suit all tastes. Burger shop, pizza shop Gluten free, sugar free desserts every day. Best service ever at the buffet. There were 186 teens aboard and they were kept very busy. St Marten 10 best sites excursion is well worth $49.95 and if you are lucky enough to get "Ash" you'll see and learn more about this Island than you knew existed. Have fun and Don't hesitate Read Less
1 Helpful Vote
Sail Date: May 2019
We took this cruise to celebrate our anniversary and this was the only ship doing the eastern caribbean itinerary at this time. We’ve been on the Caribbean Princess 4 times previously were curious to see the changes after the wet dock. ... Read More
We took this cruise to celebrate our anniversary and this was the only ship doing the eastern caribbean itinerary at this time. We’ve been on the Caribbean Princess 4 times previously were curious to see the changes after the wet dock. We felt that this experience was more of a 3.5 - 4 rating. What we liked/loved: Service everywhere was very good, and the staff seemed happy and friendly. We were approached immediately in the buffet sometimes by multiple people to ask if we wanted drinks. Club Class waitstaff was attentive and excellent, but we only ate there 3 nights because some night the menu options didn’t appeal to us. Our room steward Renante was efficient and friendly. All of our needs were met and our special requests were handled quickly. Our aft suite views were breathtaking, we felt like we were the only people on the ship when we were out on our balcony. The sound of the wake is almost hypnotic. The cruise director and staff seemed fun, energetic and personable. Breakfast for suite guests in Sabatini’s was delicious with lots of food options and again, attentive service. Really enjoyed the Salty Dog Grill, the pizza, and Coffee and Cones on the Lido deck. Never had a problem finding lounge chairs at one of the pools. And we liked that towels didn’t have to be checked in or out. Loved the salad bar area in the World Fresh Market, and the desserts were plentiful. Thought the Fantastic Journey show was contemporary and fun. Loved the aerialists and the singing and dancing were great. Comedian Troy Thirdgill was so funny, a little edgy and not the typical cruise ship humor so many if them repeat over and over. What we feel could be improved: Started off really liking World Fresh Market until we realized half way through the cruise that food choices were very redundant. For lunch and dinner, we found It was a good thing that we like salads, lol! Lounge chairs on our Vista suite balcony would have been perfect if they reclined all the way (or at all for that matter). Table was too short and not dining height. We would have ordered the ultimate balcony dinner, but didn’t want to eat hunched over. Suite bathroom had no shelving over the sink which was inconvenient and our shower water was cool/luke warm all week. Someone came to fix it, but whatever they did didn’t help. The shelf in the refrigerator door was too short and anything in there fell out every time we opened it. Princess, do you have any women ship designers? And if so, don’t any of them shave their legs? A little shelf or foot rest in the showers would be so convenient. Read Less
1 Helpful Vote
Sail Date: May 2019
The ship had just come out of a yard period in which changes were made to deck 16 & 17 to attract more family cruises. They also did some routine maintenance around the entire ship. Since we have cruised the Eastern Caribbean many ... Read More
The ship had just come out of a yard period in which changes were made to deck 16 & 17 to attract more family cruises. They also did some routine maintenance around the entire ship. Since we have cruised the Eastern Caribbean many times we only we only got off in St Thomas. The ship was in great condition and clean in everything we used. Below was my assessment of this cruise. 1) Service could have been better in the bars and Lido deck. 2) Food was very good. 3) Production shows were top notch. 4) Lounge entertainment was lacking especially having no piano player in Crooners. Heard from a Ship Officer that there were 1500 first time Princess cruisers on this cruise. I guess summer Caribbean cruises will be popular. My cabin D725, a mini-suite, was in the rear of the ship and we could feel pronounced vibrations coming the engines. Think I will stick with cabins more in midship area. If you sail on the Caribbean Princess and enjoy a quiet area to read try the Skywalker Lounge on Deck 19. Read Less
Sail Date: May 2019
I love Princess! Rooms are amazing, and the beds are more comfortable than my own. Staff pampers you and there are many great things to do. We are already planning our next Princess cruise. Princess is our preferred criuse line. Took a 14 ... Read More
I love Princess! Rooms are amazing, and the beds are more comfortable than my own. Staff pampers you and there are many great things to do. We are already planning our next Princess cruise. Princess is our preferred criuse line. Took a 14 day European cruise on Princess last year as well and was amazed with the ship experience as well as the excursions. You can relax and enjoy your time and thete is something to do for all ages. The only way to vacation for me now will be cruising. Pools, casino, ocean view, great food, bingo, and night time entertainment all wrapped up in one. It is even better with the medallion, makes everything so easy. Love the room service and speed and quality of the food. Lookung forward to the many many more cruises I will be taking with princess. Bon voyage until we cruise again. Thank you Read Less
1 Helpful Vote
Sail Date: May 2019
I do have to admit a bit of bias for this one- my wife and I got married on this cruise, so we received outstanding extra treatment by the ship's staff including the Captain- Mario Ciruzzi. That said- I saw a lot of mixed reviews ... Read More
I do have to admit a bit of bias for this one- my wife and I got married on this cruise, so we received outstanding extra treatment by the ship's staff including the Captain- Mario Ciruzzi. That said- I saw a lot of mixed reviews for this ship before we headed out. It is smaller than the Royal Class ships I had been on before, but in some ways that made it nicer. It wasn't quite as crowded and was at least slightly easier to get around. We got a mini-suite stateroom (D715) and were very surprised at how much room it had. The cabin was very comfortable with two nice flat-screen TVs and an air conditioning system that actually worked (unlike my previous cruise). Medallion Class embarkation was just as-advertised. After a quick passport check and scanning in our medallions, we went to a nice waiting lounge for the ship to start boarding. It was a lot easier and faster than the old cruise card check-in process. Once we boarded- we explored the ship to figure out where everything was. We went up to check out where our stateroom was, and our steward already had it finished (almost an hour early!). As I said in my summary above- we were very surprised at how much space it actually had. We LOVED the large bathroom and sitting area, and extra-large balcony. The furnishings and ship itself are a bit dated. While the electronic systems have all been updated, the furnishings and decor are a bit older and showing some wear. Everything was clean and in good condition though. Most of the lighting is fluorescent, which I found a bit annoying compared to the instant-on LED lighting of the newer ships. Things I loved about the ship: Lots of pools! They have a Sanctuary pool, but beside it- there are two large main pools and one adults-only pool on the aft side of the ship, along with hot tubs at all of them. This gave us a lot of options for different music and crowds while we were onboard. I think the Explorer's Lounge is an upgrade from "Princess Live" on other ships. Very nice bar area and lounge, with frequent entertainment options. Skywalkers. It has kind of a 70s vibe and I'm not really into dancing, but it is a unique feature that I thought was fun and special about this ship. Negatives: The only real negative I have, which I have complained about before, is the almost-constant marketing, in particular from Effy. Beyond that- the "usual" complaints pretty much everyone has about a cruise ship- I felt like I spent way too much time waiting for lifts, and the food choices, particularly in the buffet, weren't the greatest. The latter is really subjective though. Princess Cays: I complained a lot about this place on my last cruise. This one was better. It was actually raining pretty hard when we first got there, but it cleared up after an hour or so and we had a great time. We rented a clamshell/chairs and a paddleboat, and enjoyed a lot of beach time. The beach is rocky part-way out- so bring water shoes, but the sandy areas and water itself were wonderful. Bar service is still slow- they seem to be trying to implement medallions, but still do all of the orders on paper, which is very inefficient. The food was okay for what it was, and the service there was pretty fast. The only real feedback/complaint I have this time is they really need more showers and foot wash areas. We explored St. Thomas on our own, and overall had a great experience shopping and hanging out in the local bars and restaurants. We were supposed to go on a tour (not arranged by Princess) and the guy overbooked and took off 10 minutes before he was supposed to leave, so we missed it. Fortunately we didn't pay in advance! On St. Maarten we did the SXM Airport Adventure boat, booked through Princess. They had a great bar and food on the boat, and took us around to the bay in front of the famous Princess Juliana International Airport. We watched jets and other planes take off and land while enjoying great music, food, and drink. There was snorkeling and floating off of a platform attached to the boat, and the crew was fun and very helpful. I highly recommend that excursion. After that we explored the local shops and bars, and spent a couple of hours on the beach next to town. There are a few sections there where you can rent a beach umbrella and chairs cheap. (We paid $15 for an umbrella and two chairs for the afternoon.) Debarkation went even more smoothly, as they had "EZ-Check" to our airline (Southwest), so we checked our bags through to our destination from our cabin. I think it took less than 10 minutes from our cabin to the shuttle bus to the airport. This is a great service Princess offers if you can take advantage of it. Read Less
Sail Date: May 2019
We chose our cabin after my husband researched the aft ones. The view could not be beat, as one can see almost all of the port or other islands. Embarkation/Disembarkation was worse than going through TSA at any airport hub. It totally ... Read More
We chose our cabin after my husband researched the aft ones. The view could not be beat, as one can see almost all of the port or other islands. Embarkation/Disembarkation was worse than going through TSA at any airport hub. It totally should have taken a lot less than the 30 minutes, coming and going in Port Everglades. Our cabin did not disappoint, as it had lots of closet spaces and plenty of drawers. However, the bathroom could have used an extra sink and some shelves for toiletry storage. The bathtub, with its jets was a complete dream. So good for a soak and rest! Wished that I could have folded it up, and put in the suitcases! The shower was a good one, with a great showerhead that could be adjusted for different streams. The overall shower needed to have a different kind of door that sealed, as there was a stream of water that escaped out the bottom and flooded the bathroom! Dining did not disappoint...plenty of venues and choices. Whether your tastes run to steak, seafood or ice cream, it was all good. The wait staffs and managers were totally top notch!! We had one of our shore excursions cancel, due to nature, and the others were a complete surprise with the places we saw and areas we viewed! Would do it again in a heartbeat!! Read Less
Sail Date: May 2019
Honestly the best service, food and entertainment I’ve ever experienced on a cruise. St. Thomas and St. Maarten are still trying to recover from the hurricanes so I’m not going back there for a while. I would go on the same cruise ... Read More
Honestly the best service, food and entertainment I’ve ever experienced on a cruise. St. Thomas and St. Maarten are still trying to recover from the hurricanes so I’m not going back there for a while. I would go on the same cruise again ASAP but I’d skip the off ship opportunities. If you are a music fan and or even a karaoke whore like I am, you will love their licensed version of the “Voice”. Princess has an exclusive and they do a great job with it. Of course there isn’t a big contract or check wait for the winner...just a keepsake trophy. I was a finalist and while I didn’t win, I did get to sing on stage to a packed house...lots of fun! Program alert...the food is awesome and everywhere all the time. Don’t go if you are on a diet! Don’t miss the production shows or the staged games like Marriage Match. They are worth the price of the cruise by themselves. Read Less
3 Helpful Votes
Sail Date: May 2019
Crew is exceptional: friendly, attentive and experienced! Bar staff: best at sea! Be sure to visit Tijana at the Good Spirits Lounge I’m Deck 5! Bedding is heavenly! Entertainment second to none! If sailing on her, be sure to visit the ... Read More
Crew is exceptional: friendly, attentive and experienced! Bar staff: best at sea! Be sure to visit Tijana at the Good Spirits Lounge I’m Deck 5! Bedding is heavenly! Entertainment second to none! If sailing on her, be sure to visit the Wheelhouse for a terrific band and dancing and take in the comedian’s act - he is hysterical!! Embarkation and disembarkation, cabin access via Medallion access, was fast, easy and fabulous. The Crown Grill boasts delicious and forks tender steaks - yum! The Horizon Buffett has been upgraded to a fresh market place. Lighter and brighter with more room and seating than before. Princess now offers EZ transfer service. Your luggage is picked up from your cabin and you don’t see it again until your destination airport. No overweight fees! Your check in is completed for you. Your boarding passes and airline luggage tags are provided to you. Service is only $25 pp, a GREAT bargain sooooo civilized! Can’t wait for our next Princess Cruise! Read Less
3 Helpful Votes
Sail Date: April 2019
I've been waiting 50 years to go on a cruise and I hate to say that I picked the wrong ship and the wrong cruise line. The size of our mini-suite was great and the beds were comfortable but the furniture was rather outdated and worn. ... Read More
I've been waiting 50 years to go on a cruise and I hate to say that I picked the wrong ship and the wrong cruise line. The size of our mini-suite was great and the beds were comfortable but the furniture was rather outdated and worn. The couch was a tired green with a few holes and the furniture on the balcony needed an upgrade. The food in the buffet was worse than Golden Corral and there was very little entertainment on the ship. The three sea days we were bored to tears and ended up watching movies in our room each night. I guess if you are 75 or older you might enjoy this cruise with nightly Bingo and knitting classes or playing cards on deck but my daughter and I were so disappointed because we had heard and seen videos from friends who have been on cruises and were told of all the deck parties and all the fun activities on the ships. We never saw any or maybe if we would have known that there was a LGBT convention we would have picked another cruise because there were tons of activities for them or if we had known that 90% of the passengers were over the age of 70, we would have picked another cruise. I wish I could say that the dining was at least good, but I can't. The table we had assigned to us for the whole cruise each night sat over one of the engines I guess, because the whole table and all of our chairs shook every night except one and that is because we were still docked in St. Thomas. There were several menu choices each night but the food was just ok. I had again heard stories about how wonderful the food is on a cruise and how you come back home with a few extra pounds and I can honestly say that I didn't. Our two wait staff that we had for the week were super nice though. I have to give them credit for that. Siti and Dadang were great. The service on deck and out by the pool area was not so great. If you wanted a drink while sun bathing you had to go and get it yourself because there was never anyone walking around asking if you wanted a drink. Also if you decided to grab a slice of pizza, which by the way was the best thing I ate all week and needless to say we ate sliced pizza every day, you could never find anyone to bring you a glass of water or iced tea. It would have been nice if they would have at least had some sort of beverage stations set up around the ship to get a drink without having to pay $10 for an alcoholic one. I believe half the trip I was dehydrated from lack of water. Oh and let me fore-warn you to NOT TAKE PART IN THE TEETH WHITENING in the LOTUS SPA. WHAT A RIP OFF. We got suckered into it because we were told upfront that the cost would be $129 each for teeth whitening that would last 2 to 3 years. Well, after the process was done, you then get told that for it to last 2 to 3 years you have to pay an additional $249. WOW. So the $129 that I just paid is only good for a few days! So I broke down and bought the additional packets that were $49 for 12 treatments, which I was told was only good for 1 week of whitening AND WHEN I GET MY CREDIT CARD PRINTOUT THE GUY TAKES IT UPON HIMSELF TO ADD A $39 TIP. WOW was all I could say. The only good part about the whole cruise was the ports we visited. That was what I was most looking forward to was seeing the beautiful blue waters and that did not disappoint. We enjoyed a nice bus tour of St. Thomas and we had a great time walking through all the shops and open markets of St. Maarten. I will say that come Saturday morning, the day we got back to Ft. Lauderdale, I was up at 5am and ready to get off the ship! At least if you carry your own luggage off, you can disembark at 7:30 instead of waiting until 8:30 or in some cases 9:30 depending on what floor you were on. If I ever decide to go on another cruise I will certainly do more homework of the ship and will probably chose Royal Caribbean for sure! Read Less
3 Helpful Votes
Sail Date: April 2019
Our mini suite was nice , but the bathroom was outdated and rusty. Deck chairs were old and dirty. The ship seems to cater to the 70 plus crowd. I did not have a lot of fun on this cruise . If you are under age 60, I would suggest Royal ... Read More
Our mini suite was nice , but the bathroom was outdated and rusty. Deck chairs were old and dirty. The ship seems to cater to the 70 plus crowd. I did not have a lot of fun on this cruise . If you are under age 60, I would suggest Royal Caribbean for a more upbeat lively time and more activities. For the prices of a princess cruise , the rooms should be beautiful as well as the bathrooms . The pool area is small and lacks enough seating I will say the food is excellent and staff very nice . The World Market where the breakfast and lunch buffet is lacks seating during peak times . The elevators are slow at best and you can barely hear the chime if someone is talking . The layout of the ship is confusing. As a passenger , I should not have to walk to the other end of the ship to get to the 15th floor Read Less
1 Helpful Vote
Sail Date: April 2019
My sister and I got a great price on the cruise at the last minute. I had been on the Caribbean Princess twice when it first came out, and this was to be my 12th Princess cruise. We last cruised on the Regal Princess twice. What can I ... Read More
My sister and I got a great price on the cruise at the last minute. I had been on the Caribbean Princess twice when it first came out, and this was to be my 12th Princess cruise. We last cruised on the Regal Princess twice. What can I say...I felt during this cruise like everything was not...bad....but not up to what I expected and had experienced on my other cruises...not as "crisp"..I don't know..hard to put my finger on. My sister felt the same way. Staff was unfailingly polite! Cabin steward was great! But, for instance...I sat at one of the tables for two in the Cones and Coffee section. Servers or wait staff that usually roam to take plates away and ask if you want anything..well, they would come down so far from each end and then turn and go back. I felt like I was in no man's land. One day, my dirty plate sat there for two hours. No one approached me to ask if I wanted something to drink. Odd. We thoroughly did not enjoy the World Marketplace buffet...breakfast was good as always, but then on to lunch and dinner...great salad makings, fruits, decent dessert choices..but the entrees?? I get it that they are trying to have foods that represent "the world", but one whole section every day was Indian food...another section everyday was mexican food...odd little cups of things like "slaw on the bottom, a shrimp, a cherry tomato, and a dollop of goat cheese! Now I'm making that up, but...stuff like that. Two days of the cruise, the carving station had leg of lamb. One day a giant poached salmon..never a ham, one day a beef at one of the meals... I'm sorry, just not the entrees or support dishes of the past where most of the time, the buffet "mirrored" what was being offered in the dining room. Our experience with the Ocean Medallion thing was spotty. We WANTED to love it and did love some features..but I have an iPhone and every time my display (set for five minutes) went dark, I lost the connection and had to log on again. I tried to locate my sister one day and the app said she was in the casino..which she was...but for the rest of the cruise, refused to show her anywhere else. So I think when the kinks are worked out, it will be great..but it needs work. And, I think the wait staff is so concerned about delivering food and drink to people who order on the app, that they lose sight of the rest of us. Sorry..I'll definitely do princess again, but not this ship, and I sure hope this World Marketplace doesn't go fleetwide. Read Less
5 Helpful Votes
Sail Date: April 2019
We chose this cruise because of its destinations and our first cruise was on Princess 12 yrs ago. The food was great in the traditional dining. We were somewhat disappointed in the destinations themselves. The marine life that you ... Read More
We chose this cruise because of its destinations and our first cruise was on Princess 12 yrs ago. The food was great in the traditional dining. We were somewhat disappointed in the destinations themselves. The marine life that you would expect from "The Virgin Islands" did not match our expectations. It would seem they the cruise lines would invest in artificial reefs ect.. to bring in more marine life. The queen bed in our suite was amazing. I would actually suggest doing research on the different ports so you know exactly what you getting into instead of a brochure feeling. The entertainment: the comedian great, the dancing singing programs once you see one you have seen them all. Sure the music and costumes change but it really seems the same. The Voice at Sea was really fun and that was new to us. Also, the cruise director was a pretty funny guy. There was also a female dancer that taught little mini dance lessons "the salsa" and she was a sweetheart. Read Less
1 Helpful Vote
Sail Date: April 2019
To get away with my mom and sister. The cruise was nice but things on the ship or dirty. All of the people that worked on the ship were so nice very helpful and just great overall. The ships furniture was dated and old our cabin was grimy ... Read More
To get away with my mom and sister. The cruise was nice but things on the ship or dirty. All of the people that worked on the ship were so nice very helpful and just great overall. The ships furniture was dated and old our cabin was grimy with the couch that was worn, had holes in it and just needed to be changed and updated. Stateroom attendant worked hard and was great. The entertainment was great and the destinations were wonderful. We loved our balcony and seeing the sun rises in the morning. The excursions were nice and the locals on the islands we visited really try hard to please the tourists. We didn’t want any excursions that were too physical because our elderly mother was with usWe were very pleased with that. Overall it was a nice cruise. I would like to see the rooms updated for the money you pay for that cruise. Read Less
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