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3 Helpful Votes
Sail Date: June 2019
We just finished sailing on the Caribbean Princess and were pleasantly surprised! We have cruised on Disney and RCC previously and we decided to give Princess a try. This was a family vacation with my side and there was 11 of us ... Read More
We just finished sailing on the Caribbean Princess and were pleasantly surprised! We have cruised on Disney and RCC previously and we decided to give Princess a try. This was a family vacation with my side and there was 11 of us traveling all together. My parents are platinum members with Princess and with the dates we had and the price point of summer cruising we chose Princess. Unfortunately, DCL has just priced themselves out for us for summer cruising. Caribbean Princess is an older boat, so keep that in mind. There were only 2 usable outlets in our room (B233 & B237) and they were next to each other, so technically I could only use one at a time. There was no outlet for my flat iron in the bathroom and the hair dryer was in the bedroom. It was an odd layout. I wish there was a usb or outlet next to the bed. The A/C was not as cold as we would like. Now we like to be cold and I would wake up in the middle of the night sweating! We read that if we took the diffuser (the cover) to the air return it would help, and it did. We also had the Ocean Medallion on this cruise (it reminds me of the Disney magic bands). They gave us a lanyard on checking in, but we purchased the wristbands the first day. Highly recommend for kids, but I purchased them as well. It made it so much easier to keep track and the lanyard can get sweaty and hard to keep up with on sea days. It was a bit confusing and hard to get connected to the Ocean Compass app (the app where you could locate others in your party and do onboard texting - no charge). It took us having to go to the internet cafe to get help from the IT personnel. Now my DH, Brother and dad are all in the IT, computer industry and we consider ourselves tech savvy. Apparently, the software/app that Princess uses is not apple friendly and they make it very difficult to use and setup. Princess knows this is a problem and I was told they are working to fix it. There were times I could not find my DH or my SIL while on board. It was nice to be able to text each other without having to pay for the internet/wifi. The one complaint I had was when we had to take a tender to and from Belize City. We boarded a large catamaran to get back on the cruise boat and from the time we hooked up to the cruise boat and the time I got off, it took an hour! That was ridiculous. They only had one line for security and I couldn't believe how slow it was going. It was a bit frustrating, and I felt bad for all the people who had the first seating for dining. And it was a formal night! We had a great cruise! Our stops were Cozumel, Roatan, Belize City and Grand Cayman. We really enjoyed the stops and excursions we took (we did not do Princess excursions). We picked this cruise soley on its dates. Disney will also be my number once choice for cruising, but they are getting to be so expensive that if I want to cruise I just need to look elsewhere. Its hard to compare a Disney cruise with any other cruise line, because they know how to do the shows and kids club like no other! Princess had a great service and overall provided a great experience. 2017 we cruised on Oasis of the Seas with RCL and it was just too many people and too big for me. My kids preferred their "extra stuff" on RCL more, but they will enjoyed their time on Princess. I also appreciated that they didn't try to upsell me on anything during my cruise. On RCL, there was always someone walking around the buffet and ship trying to sell me something or anything, and I did not appreciate that. This cruise did none of that. In fact, I had to ask someone how much the photo package was. No one was walking around trying to constantly sell me something and I really appreciated it. Overall, I would sail Princess again and try out one of its other ships. Read Less
2 Helpful Votes
Sail Date: June 2019
Positively surprised to travel again on Caribbean Princess on its 15th year, 12 years after we last travelled on it. The ship was in dry dock for an extensive refurbishment and they did a very good job. The new buffet (marketplace I ... Read More
Positively surprised to travel again on Caribbean Princess on its 15th year, 12 years after we last travelled on it. The ship was in dry dock for an extensive refurbishment and they did a very good job. The new buffet (marketplace I think they call it) is very good, looks fresh and inviting. Had a bad experience being served a lousy steak (or stakes, a porterhouse and an sterling I believe they call it) during our visit to Crown Grill. We find the service there to be slow and the steaks unfortunately were of very bad quality. Likely they were huge, so we could navigate the fat and veins to get a decent amount of ok meat out of them. Did not want to reorder as we did not want to wait another 30 plus minutes for it. Another bad experience we had was with the soda package, which includes juices, alcohol free cocktails and now they say SMOOTHIES. The price was changed from $7 to $10 a day (plus 15% taxes) to “accommodate the changes”, however in no place in the ship you can get a smoothie. Nowhere. The bars will send you to the new “cone and coffee place”, and there they will send you back to the bars, and then repeat. Other than these mentioned negatives, we had a very nice cruise. Staff was great, the food was good, and the ship is very nice. We actually like this older ship better than the newer ones (have been on the Royal and on the Regal). Read Less
3 Helpful Votes
Sail Date: June 2019
We are experienced cruisers, particularly on Princess as this was our 47th Princess cruise. We've been on the Caribbean Princess a number of times and thoroughly enjoyed each one. The ship is well maintained, the crew very friendly ... Read More
We are experienced cruisers, particularly on Princess as this was our 47th Princess cruise. We've been on the Caribbean Princess a number of times and thoroughly enjoyed each one. The ship is well maintained, the crew very friendly and helpful, the food high quality. We were really pleased that a carving station was available in the buffet for lunch every day. When the ship came out of drydock several years ago, there wasn't any carving station at the buffet. That's a big plus for those (like my wife) that are allergic to gluten and dairy. The chef's and headwaiters really go all out in the dining rooms to provide great food for those with different food allergies. Especially the desserts! Since one of our neighbors told us they had a super great time on a cruise with a cabin facing aft, we decided to try it. The noise and vibrations were minor and really not bothersome. It was nice to stand on the balcony and watch the ship's wake. But we missed the views when approaching and when in port, so our experiment will not be repeated. We look forward to the production shows and other entertainment in the theater. We've seen each of the production shows several time but still love to go see them. They never become stale. One of our favorites is Bravo....I'd watch it more than once on a cruise if were available. We were VERY disappointed on the 6th and 7th evenings. The sixth evening we were in Cozumel (10 am-10pm)...with the evening show being one Mexican Folkloric Show. The seventh evening was the final of The Voice of the Ocean. Both evenings ..amateurs putting on a show in the theater...and not even close to being entertaining. We do not pay thousands of dollars to see amateurs at one or two nights of "prime" entertainment. We've been on other cruises where the Voice of the Ocean Final was late afternoon on the last sea day. That's fine, but to have it as the main entertainment for the evening? No Thanks. Our second disappointment had to do with the shops and casino while in Cozumel On a previous cruise with 10am to 10pm, the shops and casino opened at either 6 or 7. Not on this cruise. The other activities available til we sailed were minimal. We have already booked another 3 Princess Cruises and hope that we don't have any amateur nights. Read Less
2 Helpful Votes
Sail Date: June 2019
Sailed with friends, some of whom had not been to the ports of call. The Ocean Medallion worked exactly as promised and made sailing a breeze. Embarkation, once you get past the TSA, was the easiest I have every experienced and debarkation ... Read More
Sailed with friends, some of whom had not been to the ports of call. The Ocean Medallion worked exactly as promised and made sailing a breeze. Embarkation, once you get past the TSA, was the easiest I have every experienced and debarkation was just as easy. Be careful, the medallion makes it very easy to spend your money! Our only complaint was the excursion in Roatan to visit the Garifuna village was a waste of time. A100 minute round trip ride to see a 10 minute dancing exhibition and taste local bread was not worth the time nor the cost. The dining room was very good with excellent wait staff. The Crown Grill never fails to meet my expectation and well worth the additional cost. All in my party enjoyed the meal and service. If you decide to go to Planks B-B-Q for dinner, go hungry. The portions are enormous and the chocolate cake is one of the best I have ever had. Read Less
Sail Date: May 2019
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but ... Read More
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but late they did work.Our luggage arrived very early compared to our last cruise that was nice,My daughter had a blast in the kids club my son did not have a great time in the teen club as on 2 other teens showed up.We had 2 cabins side by side aft ship inside which was very quite and around the corner from the elevators the casino was very small and not ran very well small smoking section and as far as smoking on the ship on deck 7 aft smoking sections was closed a lot and the other 2 smoking sections are forward deck 6 and 16 and it was a long walk from aft.shows are ok.and the food was just ok nothing to write home about.embarkation was fast on the ship within a few minutes anytime dinning was mid ship deck 5 and 6 the down side was they did not have eggs benedict for breakfast like all the other lines.also disembarkation was very smooth.i would like to try another princess ship a newer ship would be nice as this ship is 15 years old. Read Less
1 Helpful Vote
Sail Date: May 2019
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. ... Read More
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. This cabin was very dirty, had tv not working and ac not working. Technician came, tv was fixed, ac was fixed at 2:00am. 5:00 am it was blowing heat at us full force. Called the front again. Was told basically sorry, there’s nothing we can do. This was not ok. We disembarked into Cozumel. Had a great day even with only getting about 2.5 hours of sleep. When we got back, the Passenger Services Director summoned me and said they knew they’d have other cabins available that day and gave us one. I wish I had known that in the morning. I wouldn’t have been angry. She said the staff I spoke with were unaware. They should have been aware. All of this said, Princess made this right by us. They resolved it the same day. I wish the information would have been communicated right away but I’m not going to complain about that too much. The crew on board is very good. I loved the relaxed atmosphere and no hard selling of anything on the ship. Different than others I’ve been on. It just felt like a different class. The food was very good. Can’t complain about that at all. Spa services were wonderful and we really enjoyed movies under the stars. The biggest difference I saw was the very few extremely drunk passengers compared to other lines I’ve cruised with. Overall, I loved this cruise and would cruise with Princess again. Read Less
6 Helpful Votes
Sail Date: March 2019
We chose this cruise specifically to cruise Princess Cruise Lines. This particular voyage was to their private island, St. Thomas and St. Marteen. There were not many children on board and the ship caters to a mature crowd. My husband ... Read More
We chose this cruise specifically to cruise Princess Cruise Lines. This particular voyage was to their private island, St. Thomas and St. Marteen. There were not many children on board and the ship caters to a mature crowd. My husband and I enjoyed the huge screen on top as we watched movies and concerts. The ship is beautiful. The food was wonderful and the entertainment spectacular. We did anytime dining and never waited for more than 15 minutes. We also ate in Crown Grill one night and that meal was wonderful. The entire medallion experience was delightful. Not having to unlock cabin doors and bartenders recognizing you when you approach is very nice. Embarkation was a snap. I have never been on a ship by 1:30 pm. We were able to have a nice lunch and change to go up top for the sail away party. Disembarkation was very smooth as well. If you are looking for a quiet, relaxing escape with your spouse or partner -- this cruise is for you! There are so many activities that you will never get bored. This is not a party ship -- and I was very pleased that it wasn't! Read Less
1 Helpful Vote
Sail Date: March 2019
This was our fifth cruise with Princess, so we were familiar with this cruise line. We have cruised with three other cruise lines, including Celebrity. We were looking for a two week cruise in the Caribbean, and there weren't a lot of ... Read More
This was our fifth cruise with Princess, so we were familiar with this cruise line. We have cruised with three other cruise lines, including Celebrity. We were looking for a two week cruise in the Caribbean, and there weren't a lot of options. That's why we booked this cruise, which was sold as a single cruise, but was really two one week cruises: one week in the western Caribbean, then back to Fort Lauderdale; then leaving for a week in the eastern Caribbean. The Pros: Embarkation was a breeze. We arrived around one o'clock expecting a line, but practically walked right aboard. The online registration, and the medallion they've started using obviously speeds things up. We did the five p.m. dining. The waiter and assistant waiter were both super.(or on the ship) for our second week. Dinners were fine, but nothing to get excited about. We went to the Steamers restaurant once (has a small cover charge), and enjoyed it. The buffet is typical - busy, but could always find a nice, quiet place to set. We loved the afternoon tea, but only went there twice...after all, how much can you eat between a full lunch and dinner shortly after five? International cafe is worth the visit for early morning coffee, and the occasional treat. Cabin steward, as with all the staff we encountered, were the best - always pleasant, and anxious to help. He often inquired about how things were, and if there was anything he could do to help. A couple of things requested were taken care of asap. Things were always kept clean and tidy around the ship. You could see that they worked hard to keep things in ship shape! Shows / entertainment were fine with the exception of a comment later...The entertainers in the bars and around the ship seemed to cater to an older demographic...which was fine with me. The quality of this music and guest entertainers was great. Excursions: We did the snorkeling at Belize, and loved it. There was great coral, and lots of fish. We did a clam shade rental and kayak rental at Roatan. It was okay, but the clam shade was kind of useless since, unlike the shades at Princess Cays, you couldn't adjust them to shade you from the sun. The Cons: Let me preface this by saying that I consider these cons minor, and would not be a deal breaker in terms of going with Princess again. In fact, there is a two week circle Caribbean on the same ship next year, and we'll most likely be doing it. Minor: I didn't enjoy shows put on by the ship's performers. I would describe them as LOUD. Minor: The configuration of their buffet area is kind of unique and different. Personally, I think it causes congestion around the areas where you pick up food. Minor: (Actually not so minor): As mentioned earlier, this was booked as one cruise. But, three of the shows from the first week were repeated in the second week. And, even the jokes from our cruise director at the beginning or end of the shows were the same!!! That was disappointing. In summary, we were somewhat concerned after reading some of the reviews about the Caribbean Princess on this website. However, the negatives, in my opinion, were rather minor when you consider the bigger picture. We appreciate how hard people work to make our holiday a pleasant experience, and we did have a great cruise. When disembarking, would have loved to be staying another week ... or two. Read Less
Sail Date: March 2019
We left from Vancouver Canada on Air Canada Flight Dream liner Mar 29/2019. We travel by air getting to different destinations at least 3-4 weeks per year and have travelled world wide for over 20 years. Love A.C. D. L. but definitely not ... Read More
We left from Vancouver Canada on Air Canada Flight Dream liner Mar 29/2019. We travel by air getting to different destinations at least 3-4 weeks per year and have travelled world wide for over 20 years. Love A.C. D. L. but definitely not Rouge A.L. starting this holiday. This trip we are Seniors. We have been on over 6 cruises and different companies. We took Caribbean Princes Cruise lines Frt. Lauderdale, this time as wished to go to the Western Caribbean Islands, especially Grand Cayman Is. (Sting Ray Alley). I had researched Trip Advisor, Cruise Critic, and my travel agent and only this ship went this route. Embarking was efficient, with time given to us prior and help full assistant's beside line's. When we were asked to stand for the usual cruise picture I saw a blank wall, a tunnel of lights to the side but no usual ship picture that we were looking to board for our trip. This picture was doctored up to include a parrot and a star fish on the bottom and could have been to any world location. So I made sure we took pictures of the Caribbean Princess while tendering, anchored, and I have framed this ship. I thought this unusual not to have a ships picture as a back ground with us as usual. Could of been a sunset, tropical, trip scene, ship at night as we have got while traveling(Tahiti, Polynesia, Hawaii) other countries. We have friends, travel agents, neighbors who recommended Princess Lines to us and so booked this ship do to route port stops. First port Grand Cayman we had booked tour Stingray Encounter, Reef, Snorkel & Scenic Cruise. Worth the money/time, experience (read T.A. review) and book through Caribbean Princess ship. Next port Roatan Is. Hondurous Country. Tour Jolly Roger Catamaran Coastal Sail, Snorkel & lunch. Was one hour late as other tour ship was tied up but they did compensate but long pm in high humidity. Should be more crew on this ship, as no one helping us take off flippers or hand them up or assist us up ladder, no one at bar at times and could be more choice of salads and lunch. Saying that we helped our selves and enjoyed the rum punch. They have two ski doo's for any persons emergency back to the ship. Crew members in the water in kayaks watching and snorkel leader in water on reef. Reef is getting broken, tired, broken fan coral but saw a small amount of tropical fish, eel but not much color. Next port Belize Country previously done tours, ships good. Magill Is. Cozumel there were 7 boats either anchored, docked which made it crazy busy on the dock and in town. Been there three times before but tourist are not told you are approx. 6 miles from the town so need transportation by taxi, horse carriage, bike or scooters. They want your cruise room and ship, credit card, enough cash ect for security, damages or loss. Check your scooter ect out before using them as they will charge you for anything they think was not on the vehicle. It takes 1hr 30 min if not stopping much around the island and a nice interesting paved road trip. We are Seniors and did it with stops and safe road but be aware who sells you things and where you stop. Be very care full of your speed as it will cost you lots if over! Fast debarking and embarking with Princess key fob, great! Service on board- Above average in all area's, but onboard could have more crew attendants at elevators as a few very lost elderly people. Customer service attendants counter quite busy at times but they were excellent. We were on deck 11, stateroom B709 deck, a very excellent location for views, sunsets/rises, restaurants and adult pools and much more convinces. Deck 11 is under the life boats but private, quiet, best area and near elevators which we appreciated. Restaurants- Above average and most excellent. Sea Food Restaurant (Islander?) evening manager dedicated, waiters excellent, service great and the nicest sunset view in the back of the ship! Bars/Lounges- Explore was our favorite because of Franci manager, thankyou! also Micheal (f) who should be a manager on this ship we feel. Lex(M) head manager of the ships bars a great communicator, problem solver (Peter deck pool bar) and a man of his word knows the quality and experience his staff should have at all times. Thank You! Entertainment/main stage- Excellent dancers, orchestra, singers, musicians and humorous ships director who we will never forget the tourist questions onboard his list! Stateroom- We have been on larger ships but good seize and deck. Would suggest to have someone check all areas before we arrive in room, ie sinks, Kleenex, door handle and locks. We had one minor complaint which was fix within 2 hrs, and got two calls and survey right away. A couple of times certain elevators would not open, work, and some not to the floor you wished. But repaired soon. Crew painting on decks should have signs by deck doors. No paint chipping noise when relaxing on decks by pools. I would say that Princess looks after details, complaints, very efficiently, quickly and even verbally from a Supervisor in very excellent time. Thank you. Please reposition the larger t.v. so not in walking distance of deck door. Yes as I have been on other large ships, cruises it is time for a refit and will be going on this ship when completed the next refit in 3-4 months. Excellent communication with Supervisor's and staff and we had a very great time on this cruise! Mostly this trip we feel were people over 45 yrs of age and no problems with crowding or line ups. Softsand-13. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise since there were some islands on the itinerary that we hadn't been to before. We love the crew on the Crown so we wanted to sail on her again and this was our 4th time on her! We live in NE Florida so for a ... Read More
We chose this cruise since there were some islands on the itinerary that we hadn't been to before. We love the crew on the Crown so we wanted to sail on her again and this was our 4th time on her! We live in NE Florida so for a change we drove down to port the morning of the sailing. We parked our car at the Park N Cruise and caught the shuttle to port. We arrived around 11:45 and were onboard by Noon, just in time to get lunch in DaVinci dining room! Easy peasy! Our cabin was on Baja Deck, midship. Nice cabin, in very nice condition except for the AC...our cabin was very warm and it wouldn't cool down. I always bring a small battery operated fan so that helped. The "ventilation worker" came to our cabin a few times and customer service followed up several time to see how the cabin temp was. It did get a wee bit better and the last day they offered us some obc credit to make up for the issue. Our room steward, John was quick and efficient! We sailed on the Crown 25 day sailing in the Med last October and the food in the dining room was not good. This time however, the meals in the dining room were very good! Not a bad meal for the whole 10 days! Very impressed by the change! Our waiter and assistant waiter were both friendly and efficient! The new "late dining" time was 7:15 but they opened the doors at 7:05 most nights. The new time fit with what we like to do onboard and if you want to make it to one of the shows(9:15), it works well We ate in Crown Grill the first formal night, and it was lovely as usual! However, they rolled out the new wine list on our sailing and when we ordered a bottle in the Crown, they had a hard time finding it...took 20 minutes! We did try some of the new wines and were very pleased with our selections. We played Trivia several times and actually won 3-4 times! We attended several of the game shows which are always fun! We went to Kareoke and the Voice of the Ocean audiions and that is always entertaining! The cruise director staff was great! We particularly enjoyed Allwynn and Song! Very fun and funny! We didn't go to any of the shows in the Princess theater having seen many of them on our October cruise. We went to a few in the Explorers lounge and they were good. I played Bingo twice and was very dissappointed with the higher priced packages...even higher than just 5 months ago! And I found the hard sell on the "tablets" to be extremely irritating. Smallest tablet package was $69!!! Won't be playing bingo anywhere near as much as I used to. Very disappointing....but I must say this was the only real downside to this sailing. For one of the few times, we booked all Princess tours and they were good to excellent. Whale Watching in Dominica was a real highlight! And we also ventured to a sailing on the "AquaSpace" vessel, a one-of-a- kind 40 year old exploring boat that Jacque Cousteau used for some of his explorations! Very interesting and different! In Aruba the DePalm island beach break was nice and relaxing and included drinks and lunch. Overall, we found the Crown to be even better than before and it was reflected in being voted #2 ship in the fleet only behind the Regal! The health inspectors came onbaord mid cruise and gave the Crown 99 points!! That's really saying something for a ship as old as the Crown! I give credit to the Hotel General Manager, Andreas Pitsch for all the quality improvements....he is doing an excellent job! We will definitely sail on the Crown again! Read Less
2 Helpful Votes
Sail Date: March 2019
Went to islands we had not been to before. The ship was clean and well managed. There is obviously a lot of Elite members now cruising. Laundry warning about extra time for turn around of returned clean clothes was the first clue. ... Read More
Went to islands we had not been to before. The ship was clean and well managed. There is obviously a lot of Elite members now cruising. Laundry warning about extra time for turn around of returned clean clothes was the first clue. Dining room food choices are getting smaller with lots of unknown dishes being presented. Sabatini's and Crown Grill were better food in general and service in both was very good. Kind of confused by them having different wine lists. The wine we chose in Sabitini's, and all enjoyed was not available in Crown Grill. Strange since both are on the same ship. Regular dining room food seemed lackluster. A sign of the times in almost all cruise lines. Bottom lines are taking effect. Princess still ranks high for me but declining. Cruise staff was excellent as always and the hosted cruise critic event visit by a staff member was a great positive. Biggest complaint is still seat savers and deck chair hogs. All cruise lines need to enforce some more stringent rules! Overall meeting fellow passengers were a positive experience. I will still look at Princess first but continue to cruse by destination and itinerary. Read Less
Sail Date: March 2019
We chose this cruise to better enjoy the best parts of the Caribbean, currently the southern part, and to specifically enjoy Bon Aire. We normally are all about Princess, but this cruise seemed off probably because many were at the ... Read More
We chose this cruise to better enjoy the best parts of the Caribbean, currently the southern part, and to specifically enjoy Bon Aire. We normally are all about Princess, but this cruise seemed off probably because many were at the contract's end. The selection of food with variety was way below the standard for what I think Princess does, but there seems to be a large dichotomy across ships whether they sail from the SE side of America or the Western. We always try to get the balcony on the end of the 14th floor on this ship and we did. We love this cabin. The entertainment was great with the new show. There were parts that were surreal, but some of the new concepts with the visualization of the dancing wind was very very good and new. Grenada we will never go back too as we felt very unsafe very quickly off port and we have never felt that way in any port over the 100 days of travel we have done. Princess is noted for having less of kids attend and we do not have kids, so the kids were never seen much and when seen were well managed by parents that seemingly needed a vacation! LOL, ironic. BONAIRE is one of the most under rated islands. I would love to have an overnight there and skip Granada all together. The island is special. We live near ft Lauderdale's port, and the entry on to the ship is usually very smooth, but that is probably we know the tricks and the trade of it all. We would NOT take this trip again if Granada is not on there or if there is not a longer non-Sunday stay in Bon Aire. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because our friends booked it in November 2018 and we thought it would be great to be together and it was wonderful!! All the staff no matter the rank were very polite, friendly and very helpful and great at their ... Read More
We chose this cruise because our friends booked it in November 2018 and we thought it would be great to be together and it was wonderful!! All the staff no matter the rank were very polite, friendly and very helpful and great at their jobs...from the wait staff in the morning, to the pool staff, our cabin stewards (Hank), etc. But, in particular we thoroughly enjoyed our 'anytime' dining almost 'every' evening with Caroline Villanueva, Ranie Samson and Jabulani Ngwenyo at table 508 in the Da Vinci dining room!! They helped to make it an extraordinary time with our friends! The food was very well presented each night and very good! Other than Aruba and St. Thomas and Bahamas...we would have skipped Bonaire, Dominica and Grenada!! The disembarkation element could/should be revised in our opinion. We were given a time of 7:45am to leave the ship and we stood for over an hour waiting for the 'walk-off' vacationers going first with allllll their luggage in tow...before we could go to the terminal for our luggage. We could have enjoyed a lovely breakfast if we had known about the others going first!!! Over all an excellent product, service and enjoyment! Read Less
9 Helpful Votes
Sail Date: March 2019
We had been happily anticipating our 10 Day Southern Caribbean Cruise, scheduled for March 27th on the Crown Princess. We had an entire year to look forward to it. We did do a 7 day Eastern over Thanksgiving, however, to break up the ... Read More
We had been happily anticipating our 10 Day Southern Caribbean Cruise, scheduled for March 27th on the Crown Princess. We had an entire year to look forward to it. We did do a 7 day Eastern over Thanksgiving, however, to break up the wait. You may be wondering why I mentioned this, well, you will soon find out just how this played into our cruise story. FLIGHTS: We booked our flights through Southwest, as we really like them. We wanted a direct flight from St Louis, as we needed to fly in the day of the cruise. I know, I know, this can be a problem and we don’t like to do it this way, but we both needed to work on Tuesday, so we didn’t have any other option. Our flight was scheduled to get in at 9:30am, so we had plenty of time in case there were delays. On the Friday before we were scheduled to leave, I was sitting in a work meeting and I received a text from Southwest that our flight was cancelled. Due to the grounding of the 737 Max 8 planes, our plane was rerouted and our flight cancelled. Panic immediately set in! I looked on the app for a different flight, but nothing was showing up that would work, except going in early the day before, which meant taking another day off of work, which was going to be a real hassle. I got on the phone with Southwest (only a 9 minute wait for call back, not bad!) and the rep was wonderful. I explained our dilemma and he put us on a flight that left St Louis at 5:30am going through Orlando. We would be in Orlando by 9, so if there was a problem with our connection, we could rent a car and drive to Ft. Lauderdale. Thankfully, all flights went on schedule and we arrived in Ft Lauderdale by 11:30am. A quick Uber to the port and we would be on the ship! I am a list maker. I have a Cruise Packing List stored on my computer. After 12 cruises, I pretty much have it down to a science on what we need and what we don’t need. I had everything packed up the day before, all ready to go. I went online and checked in for our flights, 24 hours before. I printed our boarding passes, luggage tags and put them in the folder with our passports. I carry this in my purse for ease. When I pulled out both passports, the lady looked at Dan and said “hmmm, you’re not Jack”. I looked and the second passport in my case belonged to my Dad! Somehow, after our cruise with him over Thanksgiving, I mixed up Dad and Dan’s passport. We had Dad’s passport and Dad had Dan’s at his house. THANKFULLY, Dan and I both have passport cards, also, that we always take with us on our cruise. Dan had that in his billfold (I had checked that he had it before we left) and we were good to go. I have to admit, I had a huge knot in my stomach for quite a while, thinking of what COULD have happened. I did double check that I had both passports packed, it just didn’t dawn on me that I had mixed them up 4 months ago. Lesson learned and catastrophe averted! Embarkation Princess does embarkation like a well-oiled machine, in my experience. The Port of Ft. Lauderdale is the easiest one to navigate through, in my opinion. We rarely wait and if we do, it isn’t for very long. Within minutes we were hearing the familiar “DONG” as they scanned our cruise card after we walked across the gang plank. I love that sound! It means rest, relaxation, food and fun! We were off to drop off our carryon, put our stuff in the safe and grab lunch. Susan and Ron (sister-in-law and brother-in-law) were already on the ship, as they did the previous 10 day route before ours, and Ron said that they had coupons for the Crown Grill for buy one, get one free for embarkation night. We went ahead and made reservations and headed to the buffet for a light lunch…..so we would be good and hungry for supper. Crown Grill The Crown Grill is an upcharge restaurant on the ship that you pay $29 each to go to. In past cruises, we have eaten there on the last night, so this was a first for us. I have to say, I wish we had eaten in the Main Dining Room instead. It was Prime Rib night and their prime rib is usually pretty good. The guys ordered steaks and Susan and I ordered Lobster Tails. You could have both, for $10 more dollars, but I decided to just swipe a bite of my husband’s steak instead. We were both disappointed that they don’t serve Lobster Bisque any longer, as we both really enjoyed it in the past. The soup that our waiter recommended, that he said was similar, was not very good. My lobster cake appetizer was quite good, though, and I do recommend it. My lobster tail was quite tasty, but not any better than the ones we ate in the Main Dining Room. In the past, they brought out several sides dishes, served family style. We had really enjoyed that. They also used to bring out lots of toppings for our baked potatoes. This time, the just put a few dollops of sour cream, a few chives and some bacon bits on our potatoes. Not that that was bad, it just wasn’t what we had in the past and what we were expecting. All in all, I didn’t feel it was a bad meal, but I wasn’t wow’d by it, which I was in the past. I don’t feel that it was worth the extra $30 for us to eat there. AnyTime Dining We always pick Anytime Dining, as opposed to Traditional Seating Dining, as we like to eat early (5:15-5:30), so that we can get a good seat for the shows that start at 7:15. This works out well for us. Dan and I don’t like to sit at a big table with people that we don’t know. I would eat in the buffet over having to do that. Maybe because I’m in sales and I talk to people all day for a living, I just don’t want to do it on a cruise. Susan and Ron had found a waiter (Jonathon and his assistant waiter Elmer) that they liked at the end of their last cruise, so we asked for them each night that we ate in there. They were polite, efficient and fun. They didn’t have a 4 top table empty, so they put us in a 6 top by the window. It seemed like the same people were sitting at the same tables around us most nights. One evening we did have something funny happen. A hostess that we had not seen before walked up with 2 people and sat them down with us, after we had already ordered and were eating our appetizers. The look of confusion on all of our faces must have been apparent, because she stopped as she walked away and asked if there was a problem. We said “no, no problem” and welcomed our tablemates. They smiled and nodded at us when we introduced ourselves and then we realized that they didn’t speak English. They said that they were from Bejing and nodded “no” when we asked if they spoke English. They did understand us a bit, so we communicated by pointing, nodding and smiling. The lady pointed to my husband and to his sister, sitting on either side of me, indicating that she could tell that they were related. Susan put up 6 fingers to tell her that there were 6 siblings and she laughed, so she did understand that. We had steak and lobster that evening and Jonathon brought out an extra lobster tail for Dan and for Ron. I didn’t waste any time in snagging it for myself, LOL Somehow, while I was talking, Dan told Jonathon that I didn’t want dessert and to bring me a plate with the words NOTHING written on it when he brought out desserts. He complied and everyone had a good laugh, even our Chinese tablemates and they even took a picture of the plate. Jonathon did bring me out my Love Boat Dream, that I ordered every single night we were in there, so all was good! Overall, the food was good, everything was cooked the way that we ordered it and it was served in a timely manner. Our waiters were friendly and prompt. No complaints from us! Horizon Court/Café Caribe We ate breakfast about half of the time up in the HC. I would get my coffee in the IC, though, and bring it up with me. The food in the buffet was good, not great. Dan ate lunch in there most days and he said that every time he went, he found something up there that he was happy with. We ate supper up there two nights (Mexican night and German night). Everyone enjoyed the food on Mexican night German night, I brought in a hot dog from the grill, so I was happy, LOL The only complaint that I have is it was hard to find a table at lunch time. Many times we had to walk around a few times before a table was available. A little more seating in this venue would be great. Salty Dog Grill I consider myself a hot dog connoisseur (yes, I’m serious!) and I have to say that their hot dogs are A+++! I ate one every single day for lunch and twice for dinner. Okay, I admit it, some days at lunch I ate 2. They are just that good. Dan had cheeseburgers there several times and he said that they were always very good. He had thought about ordering an Ernesto burger, but didn’t want to wait the 20 minutes that it takes to cook. We like that the food is served in baskets as opposed to plates, as it made carrying them around easier. International Café I went to the IC early most days for coffee. Some days we ate breakfast there, some days I took my coffee up to the buffet. Dan enjoys the breakfast sandwiches there, along with the banana walnut bread. My only complaint at the IC is what they DON’T serve any longer. I kept going down, looking at the desserts to see if this is the day that one of my 3 favorite desserts were being served. I was disappointed for several days in a row. Finally, I asked a lady when they were going to have the peanut butter pudding with the chocolate on it and she shook her head and said “discontinued”. Then I asked about the tiramisu….”discontinued”. Then I asked about the chocolate/vanilla layered dessert…you guessed it….”discontinued”! These were my 3 favorite desserts from there. I have to say that the desserts that they did have, just seemed blah to me, so I only had one, that I didn’t even finish. I was quite disappointed. Dan and Sue were both happy to see that the pistachio pudding was on the menu several different days. They both imbibed, to make sure that the powers-that-be knew that it was a good menu selection. I still enjoyed my coffee, but I have to admit that my love flame for the IC definitely dwindled a tad bit! My hubby, however, enjoyed several of the new desserts that he tried. We both really like their sandwiches and he loves the shrimp salad that they offer. Production Shows The last 2 cruises (Royal Princess and Regal Princess) that we had completed had excellent production shows. We were really looking forward to the shows on this one, because they were produced by the same person. I have to say that I didn’t enjoy either of the production shows(Encore and Magic to Do) on this cruise near as much as the past 2 cruises. They weren’t bad, but they weren’t really good either. They had good moments, but not really any great moments. The singers were good, but not great. The dancers seemed to be slightly off on most of their dances. Not bad, but not good, either. Average, I would say. Neither of the 2 production shows were something that I would have went back the next night to watch for a second time, while I would have the ones on our last 2 cruises. Other Entertainment We saw the comedy show by Troy Thirdgill. He was excellent. Very funny show. I would see him! He did 2 different shows on our cruise, before departing the ship. We really loved the ventriloquist/singer/variety show performed by Michael Minor. He had 2 shows and we attended both. He could do really good impressions, without moving his mouth, and it seemed like the puppet was actually talking. Very entertaining. We attended a performance by Stephanie Hodgdon, who was singing a rock tribute to the Kings & Queens of Rock and Roll. I really enjoyed her performance of Dreams, by Fleetwood Mac. She totally nailed Bette Midler’s The Rose. I felt that those songs were in her wheelhouse and I would have preferred more of those type of songs. She did a good job on the rock songs, but I don’t think that Helter Skelter was really the best choice for the Princess Cruise Crowd. Overall, she was good. Not great, but good. We also attended two shows by Gary Lovini, who was a violinist. He was very talented and entertaining. I would watch him again. I did enjoy the Sweet Soul Music Show and the Blame it On the Boogie Show by the Princess Singers and Dancers and I felt that they did a pretty good job on that, but those were songs that I really, really like, so that might have something to do with it. Cruise Staff Our Cabin Stewart was very good. I told Dan it was like he was a little stealth ninja, sneaking into the room every time we left to tidy it up! He always seemed to get in there and do his job. He kept our ice bucket filled and our towels refreshed, so no complaints from me. He was friendly, but I really didn’t see him much! The Cruise Director, Peter Tredgett ,did a great job. I can’t say that I remember any Cruise Director’s from past cruises, but I will remember Peter. We enjoyed him and we seemed to see him about the ship. I did have a bit of personal interaction with him, as I won an Instagram Contest that they had. Peter had asked us to take selfies around the ship, post them on Instagram and #crownprincess. I posted several pictures and was surprised to have a voicemail from Peter on the last day that they especially liked my selfie with the wait staff from formal night and the one from the disco party and that I was the winner and would receive something in my cabin later that day. We were both excited, as were Susan and Ron, as we contemplated what the prize would be! A free cruise? A Princess Gift Card? No, it was better than that! It was a stuffed Stanley Bear, LOL All kidding aside (I wasn’t really expecting a cruise, I figured it would be a bottle of bubbly, which I have won before), the bear is very cute! I did have the opportunity to be in need of assistance from Passenger Services, and they did a fine job. I will discuss that in a bit! All of the other staff we encountered were friendly and helpful. It did seem like there were less bar staff working around the pools, taking orders and delivering drinks. But, the ones I did see were friendly. MUTS When we first started cruising, we LOVED MUTS. We had said that we wouldn’t want to cruise on a ship without it. Now, we hardly use it. Whoever decides the lineup/schedule needs to rethink what they are doing. On sea day they did have a movie at 10am, but at 12:30 or so they played a concert. In the past, they would play another movie. The next thing was usually a concert again. This is prime sun time. They should be playing movies. Then sometime between 3 and 3:30 they would start a movie. Usually it was a decent movie. But, who can sit there until 5:30 to watch a movie? Most people need to go and start getting ready for dinner, especially on formal night. It would have been better to play the movie around 1 and then play concerts late afternoon, where people aren’t really watching it any way. They did have some good movies playing, but WHY do they need to keep playing Mama Mia!! Then, to add insult to injury they played Mama Mia 2!! Seriously, stop it! It’s played on there for YEARS. Stop it! The movies in the evenings looked like they were well attended. The weather was perfect for it, too. Ports Aruba. We had never been to Aruba and had wanted to cruise there for several years. We love the B & C of the ABC Islands (Aruba, Bonaire, Curacao), so we figured we would love Aruba, too. It was warm and beautiful. We booked a snorkeling excursion through a company we found on Trip Advisor, Aruba Watersports Center, and they did a great job. They were friendly and helpful. The snorkeling was better in Bonaire, but I was very happy with Aruba Watersports. If you want a strong rum punch, they make some good ones! Woo baby! After snorkeling, we went back to the ship to drop off of stuff and grab a bit of lunch. We then walked into town to do a little shopping. The shopping there was pretty good. When it was time to head back to the ship, I put my hand in my pocket and realized that I had lost my cruise card. I have never done this before. I have to admit I panicked a bit, LOL. To complicate matters, I didn’t have ANY ID with me. Every other time I carried my passport card, but this time I ran out without it. When I got up to the first security checkpoint, I didn’t have ANYTHING to show them. I told them my story and they looked on the ship manifest and they let me in. My dear husband, was standing behind me telling the lady that he didn’t know me and I looked shady. I had to repeat this again when I got to the ships security check point. They asked me my info and cabin number and they cross checked it with the photo that they had taken of me. They let me on the ship and told me to go to Passenger Services to get a replacement card. Yeah! I wasn’t stranded in Aruba! But, I guess if you have to get stuck somewhere, it might as well be Aruba! Passenger Services was friendly and they made me a replacement card quickly. Another crisis averted. Bonaire. We had been to Bonaire last year and LOVED it. The snorkeling was wonderful. I booked a private excursion with Woodwind, as we had used them last year. A few weeks before we sailed, I received an email from Woodwind that they “had to take their boat out of the water and will not be doing any trips March 31st”. When I asked for a recommendation, they recommended Sea Cow. I tried to book them independently, but they had already contracted with Princess for that day. So, I went on Princess’s site and booked it. I highly recommend the Sea Cow folks. They were friendly, knowledgeable, and I would definitely use them again. The snorkeling in Bonaire was better than in Aruba. I also think we saw more fish and a bigger variety of species than we did last year. I did have a bit of a mishap, about half way through, I got stung by a jellyfish! I had no idea what had happened, just that my leg was burning pretty badly and it hurt. Two people that were behind me in the water were stung, also. Then, I saw a few of them around me. I told our guide and she said not to worry about it and that she would pour some vinegar on it when we got to the boat. It hurt, but it makes a good story now! LOL By the next day, the marks were no longer visible. Grenada. We had also been in Grenada last year, so we decided to just do a beach day. We found a nice beach and rented 4 chairs. It was a nice relaxing day, no complaints! Dominica. Last year we were supposed to go to Dominica, but they changed the port to Martinique, due to the hurricane damage. After speaking to a guy in Grenada about a great place to snorkel in Dominica, so I went online to try and book something for the next day, but I couldn’t find anything. So, we decided to file that info away until next time and just explore a bit. Susan and Ron went on an excursion through Princess and Dan and I headed into town to explore and shop. The port where we docked had a lot of construction materials around and not really any shopping. The Regal was parked at the other dock and there was shopping down there. It was about a 30 minute walk, so we decided to go walk out breakfast off. It was an easy walk and there were sidewalks most of the way. When we got to the “town” area, we looked for shopping, but we seemed to be in a not-so-great area, so we headed back to the area around the Regal. There were lots of vendors set up shop there and we found a shirt for hubby and a dress for myself, so we hopped on a shuttle ($2/each) and went back to our ship. When we were sailing away from port, the Regal played the theme from The Love Boat to us. Everyone loved it. That was one of my favorite things when we sailed on the Regal and the Royal. Sea Day. We had 2 sea days at the beginning of the cruise and I wouldn’t even mention this third one, but it was rather exciting, so I will. We were sitting in the IC having coffee/breakfast and Dan looked out and said “a whale”! We all looked out just in time to see a whale jump, again! We watched for a while and saw it jump several times. It could have been a couple whales, but we only saw one up in the air at a time. It was only about 100 yards from the ship and it was like he was showing off for us. We had a perfect view from the 5th deck. Susan went up to deck 7 to watch for more whales and we went about our day. Dan and I ate lunch on our balcony and while we were sitting there, we saw several whales jumping in the horizon. Several, as in approx. 30 different jumps. It was such a pleasant surprise, as we weren’t expecting it at all. St. Thomas We have been to St. Thomas several times and decided to just take a taxi to Megan’s Bay to swim. We should have brought our snorkel masks, but we didn’t. We had a great day on the beach and swimming, though. We had a few turtles that entertained us for a while, also. A taxi is $8 per person, each way and the admission to the beach was $5.00 It was a very nice beach day. Princess Cays. Many times I elect to stay on the boat at Princess Cays, as I enjoy the boat with less people. Dan decided to stay on the boat, but I went in with Susan and Ron. We waited until 10:30 and there was no wait for a tender ashore. We did take our snorkel equipment and we found chairs at the far end. The water was clear and beautiful and we had a wonderful beach day. While on the each, we saw what looked like a rainbow circling the sun. I had never seen that before and it seemed like 50 people were staring at the sun taking pictures. I took one, but it didn’t do it justice. I took the ferry back to the boat and ate a late lunch and then just relaxed on the balcony and read. Chair Hogs. I was so pleasantly surprised on this voyage! I did not see hardly anyone reserving chairs. You could go out at any time and find a fairly decent place to sit, even around MUTS. Everyone I encountered was being super polite and they were picking up their towels when they were leaving and they weren’t leaving a book/bag on a chair and walking away for hours at a time, like we have seen in the past. It was refreshing to see! Disembarkation. Usually we do walk off, as we need to head to the airport early and hop a flight. This time, our flights weren’t leaving until 3:15 pm, so we elected to stay on the ship as long as we could, LOL We had a 9:45 disembarkation time. We had a nice breakfast in the Horizon Court and then sat in the IC and then Michaelango until 9:45. It went very smoothly, we didn’t have to wait long and customs was a breeze! We were outside, hailing our Uber in no time. For 4 people, with luggage, to get from the port to the airport it was $28 and change. Not bad. Flights home were uneventful and now we are at home ready to work off the 6 pounds (me) and 8 pounds (hubby) that we gained. It was worth it! All in all, it was a great cruise. We had a bit of adventure with the passport, lost cruise card/lack of ID, jellyfish sting, but that just adds to the story! We have noticed several penny pinching things, but nothing too drastic, yet! We love Princess and will continue to support them, but hope that they don’t keep cutting out things here and there. We’ve heard that they hired a company to help them increase their profit margin, which is a good thing, unless it brings down the overall quality of the product. It was a wonderful 10 days and I wish that we were repeating it again soon! Read Less
8 Helpful Votes
Sail Date: March 2019
We sailed on Crown Princess out of Fort Lauderdale (FLL) on March 27th, 2019 on a 10-day Southern Caribbean Medley. This was our third cruise on Crown and our 11th with Princess. We are Elite members of the Captain’s Circle because we ... Read More
We sailed on Crown Princess out of Fort Lauderdale (FLL) on March 27th, 2019 on a 10-day Southern Caribbean Medley. This was our third cruise on Crown and our 11th with Princess. We are Elite members of the Captain’s Circle because we sailed in full suites on 6 previous occasions (double cruise credits). We arrived in FLL the night before and stayed at the Renaissance Fort Lauderdale Cruise Port Hotel. I would happily stay there again! We took an Uber from the hotel to Terminal 2, which cost $8.40. Not bad! We got there at 1:00pm and walked straight in. Security was not a hassle and we proceeded directly to check-in and then straight to the ship. It was not busy at all. My only complaint about the embarkation was the usual sail-away photo-op, which gets a bit tiring after so many cruises. The photographers we not rude, but a bit too insistent for my liking. We stopped, had our photo taken and walked up the gangway. My first impression of the piazza was very favorable as Crown Princess had a visit to dry dock since our last voyage. Everything was clean, sparkling and tastefully elegant, as is Princess’s norm. We made way to our mini-suite on Dolphin deck unassisted. Our luggage arrived within 1 hour of embarkation. Our mini-suite was D719. The cabin neat and tidy, albeit a little shabby; just little things like torn lampshades, a toilet bowl that had the white enamel scrubbed off from years of cleaning, scuff marks on the walls and furniture, etc. None of it too off-putting, but less than expected after a recent refurbishment. The bed linens were clean, white and crisp and I really liked the new Princess Luxury Bed mattress! There was also a brand-new sofa bed, but the cushions would not stay in place and always flopped forward over the edge. The balcony had the usual rust spots and needed a touch-up. They finally replaced the old CRT televisions with small flat-screens, but there was only one remote control in the cabin. The TV reception was fair, and the selection was as good as one could expect at sea, but CNN was conspicuously missing from the lineup. The Wi-Fi worked well all over the ship and the princess@sea app was very useful. We sailed on time and headed towards Aruba for 2 sea days - my favorites! There was a lot to do on board and were kept as busy as we wished, or not. It was great to have lots of choices. I am an avid walker and really enjoyed my time on Promenade Deck 5. It is one of a few ships on which you can walk a full circumference, although you had to walk up a flight of stair to get to the bow, then back down the other side. The bow area on Emerald Deck 6 was open most of the time, even on sea days. This was great, as on other cruises on similar class Princess ships, it was mostly closed. 2.8 times around the deck is equal to 1 mile. I checked out the gym and it was modern and very well-equipped, but preferred walking outside versus on a treadmill! We did not purchase any excursions from Princess, nor from any local providers. Instead, we just walked around for a few hours in each port. Aruba was just like it was the last time, and the time before, and the time before, and… I can’t think of too many other cruises that haven’t stopped there. We just walked around and hung out in a few local watering holes. Next day was Bonaire. It too was nice. We did some more walking and hanging out. Grenada was next, and in hindsight, we should have booked some sort of spice tour. I was hell-bent on getting some real vanilla extract, but it was more difficult than expected as all the tourist markets had was the watered-down stuff. I finally found some at an out of the way local supermarket and it was cheap, compared to home. I used some of it in a recent batch of homemade ice cream and it was wonderful! Dominica was next and I was not very impressed with the area around the cruise port. Once again, we should have booked an excursion there. St. Thomas was next and is always a great place to visit! We walked to the beach, hung around, did some shopping and then returned to the ship. Regal Princess was there as well, and she played the Love Boat theme on her horns as we sailed away! Crown Princess could only reply with a few single monotone blasts of her horn! It was funny, and I guess you had to be there! Next day was another sea day and was a welcome rest from port visits. Last stop was at Princess Cays and we just stayed on board and enjoyed having the ship mostly to ourselves. Disembarkation in FLL was a breeze. We had to be out of our cabin by 8:00am but had a nice breakfast at the buffet and finally left the ship at around 10:00am (latest available disembarkation time). Our luggage was waiting for us and the US Customs line only took about 15 minutes to get through. We took another Uber to the Courtyard Fort Lauderdale Beach for our post-cruise recovery day. I would not recommend this hotel as it had perhaps the worst sound-proofing I have ever experienced in a Marriott-branded hotel. A note about using Uber at the cruise terminal for pick-up… getting one was not a problem at all, however finding the pick-up place was a bit of a slog. There is only one small area between the bus/shuttle/taxi area and the drop-off area. It has a single small sign that says Ride Share. If you are getting Uber or Lyft, that is the area you want to head to. Now it is time to convey my thoughts on dining, staff, entertainment, etc. My partner and I do not drink alcohol, so we each purchased an Unlimited Soda and More package. The good news is the “more”! In addition to the normal fountain sodas, Princess has several mocktail options. If what you want is not on the menu, they will try their best to make whatever it is you want for you. I got hooked on Chocobananas in the Wheelhouse bar. The Strawberries on Fire and virgin Strawberry and Pina Coladas were also great. The only odd exclusions were malts and milkshakes at Scoops. If you are a coffee lover, then get a New Grounds Coffee package. It is a good deal and the specialty coffees are excellently prepared by a barista. I got most of mine at the International Café in the piazza. They also have a great selection of sandwiches, panini, soups and deserts. It is open 24/7. Princess no longer uses stickers on your cruise card for addons, rather your purchases are encoded. We ate in the Michelangelo Dining Room every night but four. The food was uninspiring but edible. It was not as good as I remember on previous Princess cruises. It seemed like cutbacks and cost savings had taken their tolls. The wait staff were mostly excellent. We only had to wait for seating on one occasion and that only took about 15 minutes. We had anytime dining and would only accept a table for two. Our evening at the Crown Grill started out fine, but I ended up getting as stressed as the staff by the end of the evening. I’m not sure what was going on as the place was only about half full. I did overhear several intra-staff conversations and they seemed to be running around in fear of the Maître d’. He was very polite to us but was not treating the staff with much respect as he kept snapping new orders to them whilst they were previously occupied. Their stress showed at the table and influenced our ability to relax. However, the food was good. I had an 8 oz. filet mignon and it was cooked to perfection. Our evening at Crab Shack was enjoyably messy! I had the steamer basket. Great staff and food! It is located in a partitioned area of Café Caribe. Sabatini’s was the best evening for specialty dining. Our waiter was excellent, and the food was delicious! I highly recommend the experience. As an aside, the ship’s Captain and some of his friends sat at the table next to us. If the Captain eats there, it must be good, eh? LOL! Another pleasant surprise was at the Salty Dog Gastropub. It is held at the Wheelhouse Bar every evening and offers a nice selection of delicious food for a very reasonable price. The live music is a bonus! Now here are my thoughts as to the general staff around the ship. I couldn’t help but notice the lack of smiles and greetings. It was very un-Princess-like and I am at a loss to explain this, other than they were probably tired from their long times at sea. Nobody was rude or unpleasant, but only 2 members of the staff motivated me to fill in a positive comment card at the end of the cruise. Our Cruise Director, Peter Tredgett, was by far one of the best CD's I have ever seen. He was everywhere, visible, talkative, engaging and really had his act together. I have been on some cruises when the only time the CD was visible was opening or closing a show in the main theater. Peter was very different and really helped make our cruise enjoyable. I must have had three or four brief personal conversations with him throughout the cruise and he remembered my name after the first chat. The entertainment on board was unusually good in the Princess Theater. I especially enjoyed Encore! The soprano, Heather Hill, sang Mozart’s Queen of the Night Aria, from The Magic Flute. If any of you are familiar with this work, it is very difficult and requires a huge tessitura. There are some high D’s, and as she approached them, I said to myself, “I’ve never heard this on a cruise ship before. There’s no way she will hit those high D’s.” but hit them she did! Like an arrow into a bullseye! It was probably the highlight of the whole cruise for me! I got all tingly! LOL! Wow, it was a great show! We also saw Magic. The music was OK, but the wizardry of performing magic tricks on a ship was outstanding and almost worthy of Las Vegas! One last note on being Elite in 2019. We were disappointed to see a card left in our cabin on embarkation day saying that Elite laundry had a three-day turn-around. Pressing was available within 24 hours though; useful as the first formal night was on day 2. The usual Elite reception was held on the second formal night and we met the Captain. They served free cocktails, but I had to ask for a non-alcoholic beverage. There was also a daily reception in Skywalker’s for Elites and Suite occupants. Light hors d’oeuvres were served buffet style. I can’t remember if Platinum’s were invited or not. So, at the end of the day, despite the great, good and not-so-good, Crown Princess did not disappoint. We had a wonderful cruise and would not hesitate to sail on her again. I hope you have found my lengthy review helpful in some way. Thanks for reading and bons voyages! Read Less
2 Helpful Votes
Sail Date: March 2019
We decided before we went on this cruise that we would accentuate the positive; nothing is perfect...and our outlook would determine our enjoyment. We had a wonderful time! Overall, the staff was professional and wanting to ... Read More
We decided before we went on this cruise that we would accentuate the positive; nothing is perfect...and our outlook would determine our enjoyment. We had a wonderful time! Overall, the staff was professional and wanting to please...the dining room food was good...and our mini suite was comfortable, although it seemed smaller that those we’ve had on other Princess ships. A minus was the size of our balcony...very small, but held two chairs, an ottoman AND a small, round dining table. Problem was, the table took up so much room, that we couldn’t put our feet up on the ottoman, nor recline our chairs ... not enough room. We asked to have the table removed, but were told it wouldn’t fit thru the cabin door. So we kept it next to the bed as another night stand during the entire two weeks. Two big pluses are Alfredo’s and the sea food/sushi bar! Wonderful! We ate dinner there Instead of dressing up on the four formal nights. And the late brunch/lunch in the Concerto dining room on sea days was elegant...reminiscent of cruising in the “old days!” Food on the Regal was ok... nothing really special in the dining rooms, other than their perfectly made crime brûlée for dessert, and a perfectly toasted bagel served with a mountain of lox. Dinner at the Crown Grill was disappointing; it’s not contained, is very loud and the tables crowded together. The meal was no better than the dining room. We ate at Horizon Court twice, and didn’t go back. Food is not properly seasoned, sauces are bland, and nothing that was supposed to be served hot, WAS hot. And for the most part, the staff seemed bored and put upon when we asked for napkins and salt. On the up side.... we loved the layout of the ship...loved all the nooks and crannies where we could sit to read, or to have a drink and talk. We’re people who cruise for the time on board...our balcony... and to relax. We could sail on a ship to “nowhere” and be happy! The Regal is a beautiful ship. Crooners was great... very friendly staff and good drinks! We’re going home VERY happy people and would do it all over again next month if we could! We went platinum after the first week, and will definitely be looking for another Princess Cruise in the near future! Read Less
3 Helpful Votes
Sail Date: March 2019
We chose the Regal Princess because she was a new ship and because of the fairly good reviews she was receiving. So pleased that Princess has changed the "chopped up" feeling we experienced on the Royal Princess as well as some ... Read More
We chose the Regal Princess because she was a new ship and because of the fairly good reviews she was receiving. So pleased that Princess has changed the "chopped up" feeling we experienced on the Royal Princess as well as some of their older ships. It was a pleasure to be able to walk from one end of the ship to the other without coming to a dead end and having to go down or up the stairs to reach the dining room. The Piazza was as beautiful as ever and the entertainment was really good. The Beatle tribute band the last night in the Piazza had everyone up and dancing and singing along with them. The Crooner's Lounge had a fabulous singer and piano player each night. So pleased with the affordable Mocktail beverage package. Also the internet package of $10 per day was great value, even though I did not use it. The shops had good variety and very good prices and I was able to purchase a really neat cruise theme top. Every crew member and staff and officers that we encountered were so friendly and courteous as well as helpful. The ship was so clean as well and the new Medallion experience was great. Hope other cruise lines switch to similar programs in the future. Food was very good as well as a decent variety being offered. We are really looking forward to booking another cruise on the Regal Princess in the future. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose this sailing as it was a good value for a spring break escape with our granddaughters. It was our 47th cruise, but first for our 6 year old and 2nd for our 9 year old. The entire experience was very different from what we ... Read More
We chose this sailing as it was a good value for a spring break escape with our granddaughters. It was our 47th cruise, but first for our 6 year old and 2nd for our 9 year old. The entire experience was very different from what we normally do / enjoy on cruises as a couple. Our focus was for the children to have a good time. As detailed in specific section, our mini-suite was awesome! Our stateroom attendant Ryan was excellent. We sailed the Eastern Caribbean for the upmteenth time. I carefully selected excursions that our girls would enjoy. For convenience and safety, I booked them directly with the cruise line. In St Thomas we did Coral World. I would absolutely recommend the facility for a fun and educational experience. The tour guide was very informative and wonderful with the girls. After the excursion, guests have the opportunity to swim at Coki Beach. I was prepared with swimsuits, but my kids didn't want to leave the touch tank. The other feature they particularly enjoyed as the aviary and feeding the birds. HOWEVER, next time I would NOT book with the cruise line. As has always been my frustration with cruise line excursions, there was far too much waiting in line. We checked in at the pier a few minutes before the scheduled time, then waited in the hot sun for at least a 1/2 hour; then they crammed us like sardines into open air taxes for the 1/2 hour ride to Coral World. The tour ended by 1pm, but our ride back wasn't until 2:30pm. It was too much time to hang out at the touch tank but not enough time to do the beach. Once again we WAITED for a painfully long time while other guest finally decided to come to the taxi. In retrospect, I'd suggest taxis leave as each one fills up. It was hot, boring and a waste of time. Take a cab. In St Maarten we booked the airport snorkel tour and everything was BRILLIANT. We had a minimal wait time, no bus, just walked to the boat (at the water taxi pier.) We had a pleasant boat ride to Maho Bay. The crew dropped a floating dock off the side of the boat for easy access to the water. They provided floatation belts and snorkel gear for those who wanted it. It was a wonderful experience we all enjoyed and would do again. The crew were great; they announced each plane as we could barely see it approaching. It's not quite the same as watching from the beach, but wasn't as noisy or intimidating either. On board you can order food and/or drink at very reasonable prices. We had main dining with a table for four. Probably because we had children we were assigned a table "in the corner." We were directed to the table the first evening with that specific description. A few nights into the cruise, I had noticed a table by the window that had not been occupied and asked about it. They told me it was assigned to a party but they hadn't showed up, so we were delighted when they moved our table number over there for our 5:30pm dining. Our server apparently got sick mid-cruise and we were given another one, so nobody learned our preferences...one of the reasons we prefer assigned dining. Our meals in the dining room were always very good; we actually never chose an entrée from the always available selection. We encouraged our 9 year old to try things from the adult menu and she loved doing so! One evening she said "Mamie, when I order from the adult menu I don't feel like being sassy!" OK, then! We did have dinner on the Lido Deck both formal nights because...I left one suitcase tucked safely in our master closet at home during the chaos of loading the car. It held all of the mine and the girls' formal attire. We didn't realize until we were sorting bags for the porter to take. We made one quick emergency trip to a store as I struggled to remember what else was in that bag. We managed without formal attire, still got some great pictures and didn't go hungry. We loved our two breakfasts in the dining room and wish we had had more time to do that every day. We had room service more on this cruise than all other 47 cruises combined, but the girls loved dining on the balcony...close quarters and all. Horizon Court offered much more quantity than quality, but it was fine. I was very pleased that the grill now uses real cheese rather than plastic wrapped singles they had on our transatlantic. The girls loved having pizza and we all had too much of it. The "ice cream" is extremely poor quality and I won't touch it, but the girls liked it. My husband and I love going to the evening shows, but went only four nights together (one with the girls) and he went alone the final night to Bravo, which I have seen before and don't like. Everyone loved Sweet Soul Music and the adults absolutely loved Born to Dance. Comedian Steve Caouette, two nights in a row, was FANTASTIC!!! We took our girls to Camp Discovery the first afternoon so they could see the area, meet the counselors and get the schedule. There were a lot of kids on board due to it being spring break. Our girls wanted to go there every time the doors were open, but we negotiated family activities and pool time to keep them from being in programming all the time. We were very pleased with the variety offered to the kids and how much ours enjoyed it. The children's pool is too small for spring break! And we experienced issues with a couple older kids pushing and bullying. I sat right on the edge while mine were swimming and sternly advised the three particular problem boys not to put one finger on the little kids. They quickly learned to go to the family pool when my kids were there. My girls also enjoyed the family pool (ranges from 5'3" to 7'3") while we were in it with them. MUTS offered only two family movies, but not at times that worked for us to see them. There were way too many concerts (CUTS?) but at least the volume wasn't as loud as it had been on the Royal in December. We are disappointed our girls didn't get to experience MUTS...maybe next time. Overall, it was a wonderful time. We'd absolutely do it again and purchased Future Cruise Certificates for that purpose. Read Less
Sail Date: March 2019
Nice and clean ship, but many things are just lacking. Theater shows are good IF you like music and dancing. Nothing else. No variety whatsoever. The smallest balcony cabin I ever had in my 26 cruises. Cabin did not even have a ... Read More
Nice and clean ship, but many things are just lacking. Theater shows are good IF you like music and dancing. Nothing else. No variety whatsoever. The smallest balcony cabin I ever had in my 26 cruises. Cabin did not even have a couch or a 2 seater. Not enough entertainment. Top decks have no water or any other attractions, like many other ships nowadays. Complimentary beverage options are too limited and ONLY available in the buffet on deck 16. And I mean it. Not a single beverage station anywhere else on the top decks or in the lobby/piazza/atrium. Menu choices in traditional restaurant is lacking. Nothing too exciting, and staples of cruise dinners not even offered. The coffee in the main restaurant is so weak, one think one’s drinking tea. After complaining about how weak it was, got no help and the coffee was just as weak on the next evening, and next, and next. But we were invited to order “specialty coffees” though. I guess the super extra weak coffee is a calculated measure. Waitstaff was good. So was the cabin steward. Read Less
1 Helpful Vote
Sail Date: March 2019
Was the best time on the ship! Enjoyed the ease of getting on and getting off. Was quick and easy, nice for a change. The Regal is our favorite ship as this was #7 on her! They always appear to keep her fresh and looking good. Had a ... Read More
Was the best time on the ship! Enjoyed the ease of getting on and getting off. Was quick and easy, nice for a change. The Regal is our favorite ship as this was #7 on her! They always appear to keep her fresh and looking good. Had a mini suite and enjoyed the extra space! MDR - was upset with not being allowed into the MDR. We got on board and found on the patter our time was 5:30 pm. Turns out we were suppose to be there at 5:15 pm, can't make that to late with luggage, sail away. Don't know why they changed times but am about to give up and start looking at other Cruise lines who have normal dinning times and stick with them. Also never seen so many people in the Buffet at night, wonder if that's a sign? Entertainment - The comic was outstanding, the other shows are old so we don't go anymore. But had some great movies with MUTS! Service was impressive. Folks actually care and smile. Going to miss that if we start looking at other lines. Hope they are that impressive! Ports we been to but always enjoy wondering around both islands and looking around. Would love to have gone to the French side in St. Maarten's but keep hearing its not ready or may not be safe. But it makes me love the sun, warms and folks in port and the shops in town. Got to love island life! Would love to go again and again just have to find a ship that fits our needs since the Regal is heading to the other side of the world, we will miss her! Read Less
2 Helpful Votes
Sail Date: March 2019
First, this is our 2nd cruise with the Regal. Boarding was awesome, however recommend not to pre order your medallion,wait until you get to terminal. They are still working out the kinks with this process. For example,we ordered our ... Read More
First, this is our 2nd cruise with the Regal. Boarding was awesome, however recommend not to pre order your medallion,wait until you get to terminal. They are still working out the kinks with this process. For example,we ordered our medallion 3 wks before our cruise, however received another passengers medallion and someone else got ours. The Technolgy on the ship is amazing and blows all other cruise lines away. It’s so cool because their are cool apps you can download like ocean ready, ocean compass and play ocean. We used play ocean because of all the Triva games and new ones every day. We stayed in a balcony, D332 it was ok however we had to look down on a life boat, not cool. Our steward was Denchi he did and awesome job! Cabin was always clean, only wish Princes would install USB ports near the beds and a outlet in the bathroom. Our most memorable moment regarding entertainment was the group Beatlemania they were amazing, sounded and looked just like the Beatles. We didn’t go to any other shows,most were the Princes dancers which have seen before and the comedians according some of the passengers were only so so. We did however like the The Voice of the Ocean it was very similar to the real Voice. Regarding meals, we love that Princes still does not charge with Room service unlike other cruise lines. We used this service often. The only complaint would have to be the Horizon Buffett. It appeared to be lacking variety and served same food every morning and the lunches were also lacking. The main issue was they would take the lunch Buffett food down by 2:00 to prepare for dinner, so we just went to Alfredo’s Pizza which is free and amazing. We ate at the Crown Grill their steaks were amazing, however I think the choices on their menus are over tops, meaning just a salad would be nice, not all this fancy food . Can’t say enough about the pastry chef amazing desserts with every meal. The dining room meals were ok,again kind of over the top..keep it simple. We bought the beverage package, so totally worth it, unlike other cruise lines you get top shelf without any extra cost. Love the activities, so nice to see Oz who came from another cruise line. We played lots of Triva and met new friends, I wish they would have the Triva not in Princes Live no tables and can’t get your chairs in a circle. Wasn’t crazy about the Cruise Director never saw her except for special events. Love Alfredios Pizza especially Mica our sweet waitress. And omg the Lady Luck lady who hosted Bingo spoke to the passengers like we were kindergarten kids, awful and annoying. Our excursions to Princes Cay was the best, rented a 9.00 raft and enjoyed relaxing. Try to take the first boat off so you can get a good spot and a raft. Paid for a excursion at St Thomas, we took the St John Champagne tour it was second time going, however it was different they hired a new girl and she get pouring champagne mixed with rum punch, not smart... Dissembarking was quite easy we used Princes Transfer to the airport it cost but worth it. Because we opt to come one day earl, we rented a car best idea ever. Alamo rental has a car rental at the port you can drop your car off and a shuttle will take you to the port.. One last note during our cruise a small plane crashed with 2 men overboard, the Regal was the closest ship, Captain and crew did a fanstatic job with the rescue, both men were saved because of their expertise and speed. Read Less
1 Helpful Vote
Sail Date: March 2019
We are loyal Princess Cruisers - wanted to celebrate my 70th birthday at sea and get my husband away from work & stress related stuff. We'd been to most of the places that the ship stopped at many times before. We found it ... Read More
We are loyal Princess Cruisers - wanted to celebrate my 70th birthday at sea and get my husband away from work & stress related stuff. We'd been to most of the places that the ship stopped at many times before. We found it relaxing to not have to stick to a tight schedule. We always enjoy ourselves on Princess. The entertainment was really good. The comedienne was so funny. He related to all us older people. The food was/is delicious & you can eat as much or least as you want. We missed the little souffle's but there were two served this time. We had a great wait staff, hostess & Maitre'd. We really enjoyed the Club Class specialty dining room & extra attention & extra food choices/specials. This is one of their most beautiful ships & yet we could see areas that needed a slight "redo". Princess is the best! Read Less
1 Helpful Vote
Sail Date: March 2019
My husband & I went on this cruise after having to cancel a cruise in December due to a death in the family. We love the Caribbean and we go every year. This was our 15th Princess cruise and now we are Elite with all the benefits that ... Read More
My husband & I went on this cruise after having to cancel a cruise in December due to a death in the family. We love the Caribbean and we go every year. This was our 15th Princess cruise and now we are Elite with all the benefits that includes! The Regal Princess is a Beautiful ship - our first time on Regal - but we have been on the Royal five times before so we knew our way around. The Entertainment -- the Sail Away Party was great with beautiful dancers and great music until they played this stupid spin the wheel game! They spin the wheel and go out into the audience and find people wearing jeans or sunglasses or whatever the wheel lands on -- stupid! Stick with the dancing! We went to see the comedian one night - he was really funny the first night - not so much on the second time! We were more entertained by Robb the bartender at Outriggers Bar! He is great! Our only disappointment was the food in the dining room! The steaks were tough, the veal was tough, they have taken many things off the menu like escargot and have changed the recipes on other dishes that were delicious before like the scallops! Why change a good thing? I feel like they are making cut backs and they are doing it with the food! We still had plenty to eat -- but one of the BIG things that we look forward to on a cruise is the FOOD! We did go to Crown Grill and that was delicious! The black & blue french onion soup and the goat cheese salad are my favorites there! Would I go again? Of course! Tomorrow!!! Just please hear me Princess - we just became Elite - we don't want to change cruise lines now! Please make your cut backs elsewhere and go back to the good quality food and service in the dining room! Read Less
2 Helpful Votes
Sail Date: February 2019
Wanted to try a different cruise line and I like the Itinerary. The selection in the Buffett was great. The food in general was great. The production shows were also good. What I was disappointed in ( in comparison to other ... Read More
Wanted to try a different cruise line and I like the Itinerary. The selection in the Buffett was great. The food in general was great. The production shows were also good. What I was disappointed in ( in comparison to other cruises) was lack of comedians/comedy show. Unless you were into dance lessons, the cruise director was pretty much non existence....while I had a good time it lacked the vacation/party feel... some people may like nice and quiet.... I do it’s relaxing but not all the time. Don’t get me wrong I had a great time!!! The ship is beautiful.. I’ve been on RC, Carnival, Norwegian... I’ve had fun on them all... If you can’t find something on a cruise for you...... then your just not meant to have fun! I enjoyed the movies under the stars, they put cushions and pillows on the chairs for the movies. I did the soda package, which I thought was a good value. It also included “ cocktails”. I would also recommend the coffee card if your into specialty coffees. I would cruise again with Princess... but not married to them either. Read Less
Sail Date: February 2019
We wanted to visit St Thomas again and see Jamaica for the first time. We had a great time. Regal Princess is very clean. Our Cabin was clean and well furnished. Bed and pillows very comfortable. The food was great. We used Formal ... Read More
We wanted to visit St Thomas again and see Jamaica for the first time. We had a great time. Regal Princess is very clean. Our Cabin was clean and well furnished. Bed and pillows very comfortable. The food was great. We used Formal Dining Room for supper and the buffet in the Horizon for the other meals. Great variety of foods to choose from. Room Attendant, dining room Attendants and the Service Desk Attendants friendly and knowledgeable. The entertainments fantastic, particularly "Bravo". Our excursions in St. Marteen and Jamaica were interesting and informative. Once more we enjoyed our stop in St. Thomas. I was upset for one thing though. On February 12th I ordered red roses for my wife for Valentin's Day. They were supposed to be delivered on February 14th. At 2:00 PM they were not in the Cabin yet. I went to the Service Desk to enquire as to what was going on. I was told at that time that they did not have red roses. I thought they should have informed me of the situation before I went to the Service Desk.. Overall, we had a great cruise experience. We cannot wait to have another cruise with Regal Princess. Read Less
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